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<h3>Job Description</h3>
Job Description
Position Title: CUSTOMER RELATIONS COORDINATOR&nbsp;
&nbsp;Grade: 12&nbsp;
Other Forms of Compensation: NONE&nbsp;
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance &amp; Engineering, ESG Programming, Laboratory Support Services, Janitorial &amp; Industrial Cleaning, Landscaping &amp; Grounds Management, Workplace Solutions and Managed Services.&nbsp;
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil &amp; gas and manufacturing markets.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email&nbsp;<a href="mailto:MyReferral@compass-usa.com" target="_blank">MyReferral@compass-usa.com</a>.&nbsp;
Job Summary
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Job Summary:
Key Responsibilities:
<ul>
<li>Responsibility 1</li>
<li>Responsibility 2</li>
<li>Responsibility 3</li>
<li>Responsibility 4</li>
<li>Responsibility 5</li>
<li>Responsibility 6</li>
<li>Responsibility 7</li>
</ul>
Preferred Qualifications:
<ul>
<li>Responsibility 1</li>
<li>Responsibility 2</li>
<li>Responsibility 3</li>
<li>Responsibility 4</li>
<li>Responsibility 5</li>
<li>Responsibility 6</li>
<li>Responsibility 7</li>
</ul>
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.&nbsp;We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Associates at ESFM are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:1466114
ESFM&nbsp;
Brandy Wilson&nbsp;

CUSTOMER RELATIONS COORDINATOR

<h3>Job Description</h3>
Job Description
JOIN UHA’S TEAM
We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year!
 
Client Relations Coordinator
 
Department: Client Services
FLSA Status: Full Time, Non-Exempt
Salary Level: 3
Salary range: 
 
 
 
Position Overview: The Client Relation Coordinator is a key member of the Client Services team. This position is responsible for providing exceptional tier one support to clients via phone and email. and be the primary point of contact between the Client Services Department and brokers, clients, and groups. The core responsibility is to provide exceptional customer service and ensure smooth communication across teams. This position balances customer interaction with back-end service coordination, ensuring inquiries are routed correctly, documented accurately, and resolved efficiently whenever possible. In addition to frontline support, the Client Relations Coordinator assists in quality assurance activities, peer onboarding, and process improvement initiatives that drive team excellence and enhance the client experience. This role requires an initiative-taking, performance-driven individual with a passion for customer service excellence.
Essential Duties &amp; Responsibilities: 
<ul>
<li>Client Interaction &amp; Issue Resolution 
<ul>
<li>Serve as the first point of contact for incoming client inquiries via phone and email, providing professional, timely, and accurate support.</li>
<li>Triage service requests and route complex or urgent matters to appropriate departmens or team members. </li>
<li>Independelty resolve non-complex issues, such as but not limited to basic billing inquiries, eligibility questions, Schedule A or service concerns within defined protocols. </li>
<li>Maintain an abandonmnet rate below 5% while ensuring customer satisfaction and adherence to quality standards. </li>
<li>Audit and update client contact information as needed to ensure automated 2-month touches sent out meet delivery success rate of 90% or higher. </li>
<li>Respond to voicemails left on the Client Services ACD line. </li>
</ul>
</li>
<li>Administractive Support &amp; Documentation 
<ul>
<li>Process and manage client corresondance using internal tools (included but not limited to email inboxes, Salesforce)</li>
<li>Collaborate closely with Client Relations Consultants to support seamless handoffs and end-to-end client services. </li>
<li>Process open enrollment promo items and collateral orders within four business days.</li>
<li>Enter events for Client Services Team in the Concierge calendar.</li>
<li>Accurately document call outcomes and case details in CRM (Salesforce). </li>
<li>Assisit in maintaining internal knowldege bases, scripting guides, and operational SOPs. </li>
</ul>
</li>
<li>Quality Assurance &amp; Performance Monitoring
<ul>
<li>Monitor and evaluate all client interactions to ensure a minimum quality assurance (QA) score of 80% for each call. </li>
<li>Review and adhere to client service guidelines and quality standards in every interaction.</li>
<li>Participate in monthly quality calibration audits. A score lower than 50, a coaching plan will be developed. </li>
</ul>
</li>
<li>Peer Support &amp; Onboarding
<ul>
<li>Be a peer mentor and onboarding buddy to new Coordinators, assisting with system training and process acclimation. </li>
<li>Contribute to team meetings by sharing updates, best practices, or process insights. </li>
<li>Perform regular or ad-hoc outreach tasks as assigned by management. </li>
</ul>
</li>
<li>Additional Duties
<ul>
<li>Perform any other duties as assigned by the Client Relations Supervisor, and/or Manager, contributing to the overall success of the team.</li>
<li>Ensure no activity involves the interpretation of clinical information or healthcare requests, maintaining compliance with company regulations.</li>
</ul>
</li>
</ul>

Required Education and Experience: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>High School Diploma or equivalent.</li>
<li>Proficient PC keyboarding skills.</li>
<li>Proficiency with Microsoft Office, including, but not limited to: Microsoft Excel, Word, PowerPoint, and Outlook.</li>
<li>Able to manage all types of clients and broker calls in a professional manner. </li>
<li>Able to work as a contributing Team Member towards achieving management’s stated goals.</li>
<li>Excellent time management and organizational skills.</li>
<li>Two (2) years of recent experience in customer service, contact center, or client support roles.</li>
</ul>
Preferred and Advanced Qualifications: 
<ul>
<li>Associate degree or equivalent combination of education and experience. </li>
<li>Healthcare industry related experience.</li>
<li>Experience or proficient in Salesforce. </li>
</ul>
Physical Demands/Working Conditions: 
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. 
<ul>
<li>Indoors, air-conditioned office.</li>
<li>Regularly required to sit and work with a PC for an extended period of time. </li>
<li>Frequent sitting, stooping, walking, seeing, hearing, speaking.</li>
<li>Able to lift at least 25 pounds. </li>
</ul>
Hours of Work 
<ul>
<li>See Associate Handbook – Employment Policies – Work Schedule and Attendance </li>
</ul>

Equipment and Software Use 
Please refer to Associate Handbook – Employment Policies – Position Descriptions for general list of equipment for that applies to all positions. 
<ul>
<li>Standard office equipment (copier, fax, multi-line phone, typewriter, scanner)</li>
<li>Windows, Word, Excel, PowerPoint, Salesforce, and Qnxt </li>
</ul>

Vehicles 
<ul>
<li>None Required</li>
</ul>
 
Competitive compensation &amp; excellent benefits offered
Visit our website at <a href="https://uhahealth.com/page/career-opportunities" target="_blank">https://uhahealth.com/page/career-opportunities</a> to apply and for details about vacant positions.
An Equal Opportunity Employer

Client Relations Coordinator

<h3>Job Description</h3>
Job Description
Position Title: Community Relations Coordinator
Classification: Non-Exempt
Reports To: Director of Development and Community Relations 
Location: Grand Junction
Compensation: $22.75/Hourly 
Benefits: Medical, dental, and vision, a 401(k) retirement plan with a 4.5% company match plus potential additional matching based on tenure, PTO, paid sick leave, paid holidays, and a flexible schedule

As the food bank with the largest service area in the contiguous United States, Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado and communities begins with passionate, mission-driven individuals. 
The Community Relations Coordinator supports Food Bank of the Rockies by fostering community engagement, volunteerism, and philanthropic growth in Western Colorado. This role builds and maintains relationships with volunteers, partners, and supporters, coordinates with the Development team, and provides administrative support at the Western Slope Etkin Family Distribution Center. The position collaborates across teams to implement strategies that strengthen community and volunteer networks, driving financial and in-kind support. 
The Food Bank’s team is dedicated to creating an efficient food distribution network to reduce and help end hunger across the state. Staff are committed to embodying the Food Bank’s organizational values and mission in all activities. 
If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you.
 The mission of Food Bank of the Rockies is to ignite the power of community to nourish people facing hunger. We provide food and necessities to people in need through signature programs and by teaming up with hundreds of Hunger Relief Partners to serve communities across Colorado and Wyoming. We believe that for a community to thrive, every person must have the resources they need to flourish, and we strive to provide proper nourishment for every neighbor.

Primary Responsibilities:
 
Administrative: 
<ul>
<li>Coordinate postage machine maintenance and service requests </li>
<li>Maintain inventory and place supply orders for stationery, development and marketing materials and maintain accurate, up-to-date inventory and organization of supplies </li>
<li>Monitor expenses per the budget and uphold accurate record-keeping practices
<ul>
<li>Design monthly slide deck for lobby and warehouse </li>
<li>Prepare office space for onboarding staff to include cleaning desk and IT set-up </li>
<li>Support new employees through the intake process by coordinating with the People &amp; Culture team in Denver; responsibilities include ordering business cards, issuing key FOBs, providing swag, and preparing onboarding materials</li>
<li>Coordinate staff meals, celebrations, and functions </li>
<li>Coordinate the purchase and delivery of misc. staff gifts, i.e., cards for major life events </li>
<li>Process donations and produce donation reports in collaboration with the Finance and Development Data Systems teams </li>
<li>Create, refine, and implement standard operating procedures to enhance team efficiency </li>
<li>Take notes for team meetings </li>
<li>Provide back-up coverage for front desk when other staff or volunteer is unavailable</li>
<li>Maintains confidentiality of sensitive and privileged [employee/donor/volunteer/neighbor] information and protects organization operations </li>
</ul>
</li>
</ul>
Volunteer Coordination: 
<ul>
<li>Maintain Food Bank of the Rockies’ volunteer management program including volunteer records, schedules, files, data, and monthly reporting requirements </li>
<li>Ensure a positive volunteer experience by: </li>
<li>Create excellent first impressions of Food Bank of the Rockies by welcoming volunteers </li>
<li>Provide timely pre- and post-shift communications to volunteers outlining policies, expectations, stewardship, and soliciting feedback about the volunteer experience </li>
<li>Coordinate the flow of incoming volunteers with internal departments for daily assignments </li>
<li>Manage incoming calls, scheduling, and confirming individuals and groups alongside the Corporate and Events Specialist</li>
<li>Onboard new volunteers by providing tours and training information </li>
<li>Participate in the overall planning and execution of the Western Slope Development Strategy regarding volunteers, including recruitment and retention efforts</li>
<li>Monitor and troubleshoot issues that arise with volunteers, strategizing to reduce or eliminate future issues </li>
<li>Plan and execute volunteer appreciation events</li>
</ul>
Development and Community Engagement: 
<ul>
<li>Support the Development Team with creating, researching, and updating proposals, donor bios, and briefs ahead of donor visits </li>
<li>Coordinate with the Development team and volunteers, ensure timely execution of donor stewardship </li>
<li>Participate in ongoing Moves Management as it pertains to in-kind/monetary donors and volunteers </li>
<li>Coordinate and provide collateral for Food Bank of the Rockies social media and other marketing or development needs.</li>
<li>Stewardship and cultivation for first-time donors </li>
<li>Identify and coordinate opportunities to table community events including organizing staff, travel, materials, and collateral for distribution in our communities</li>
<li>Coordinate tours, group visits, and field trips as requested by the community</li>
<li>Manage and expand Food Bank of the Rockies virtual and in-person physical food drive programs by: </li>
<li>Act as a resource and resident expert on the food drive peer-to-peer platform </li>
<li>Assist donors and supporters in setting up and executing successful campaigns using our online system as well as supplying support materials and logistical planning </li>
<li>Regular communication and coordination with Operations and Transportation teams regarding the logistics of physical food drives </li>
<li>Develop, evaluate, and maintain a Food Drive policy and resource manual in conjunction with the Denver Community Engagement Team </li>
<li>Generate monthly activity reports to track virtual and physical food drive activities </li>
</ul>
Required Knowledge, Skills, and Abilities:
<ul>
<li>Ability to represent Food Bank of the Rockies with professional poise and work effectively </li>
<li>Strong customer service orientation </li>
<li>Demonstrates compassion and sensitivity to vulnerable populations </li>
<li>Excellent organizational, time management, and follow-through skills </li>
<li>Self-directed and results-oriented </li>
<li>Proactive, takes initiative, and independent problem solver </li>
<li>Knowledge of, or experience in, volunteer coordination; event planning</li>
<li>Exercise independent judgment, think critically and strategically, collaborate with others, and follow through to execute projects and program requirements </li>
<li>Ability to communicate persuasively and articulately both verbally and in writing at a professional level </li>
<li>Extensive experience using Microsoft Office Suite and online technologies </li>
</ul>
Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Sitting and standing for long periods, walking intermittently </li>
<li>Using office equipment such as a computer, mouse, keyboard, printer </li>
<li>Shared office environment, frequently; outdoor work environment occasionally</li>
<li>Occasional travel; local and throughout the Western Slope</li>
<li>Occasionally lift or move up to 25 pounds </li>
</ul>
Required Qualifications:
<ul>
<li>High school diplomas or equivalent required, Associate degree preferred, Bachelor’s degree in a related field a plus</li>
<li>1- 3 years or more of fundraising and/or event planning experience preferred with an emphasis on events, volunteer coordination, promotions, and cause-marketing in a non-profit setting </li>
<li>Experience in Raiser’s Edge CRM or similar CRM is preferred and knowledge and experience in peer-to-peer platform Classy highly desired</li>
<li>Experience in donor research or writing proposals a plus</li>
<li>Proficiency using Microsoft Office Suite, especially Word, Excel, Outlook</li>
<li>Must possess a valid driver’s license due to travel</li>
</ul>
Expected Hours of Work:
This is a full-time, non-exempt position. Work schedules may vary each week and consist of weekdays, evenings, and Saturdays with limited flexibility to work remotely. Travel 5% or more working in the office or off-site. Daily schedules may vary and should maintain Food Bank of the Rockies core hours between 8am – 4pm. 
 
Compensation:
$22.75/Hourly

 
Benefits:
At Food Bank of the Rockies, we provide a fulfilling workplace along with a comprehensive benefits package that includes:
<ul>
<li>Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, parental leave, and opportunities for paid volunteer time.</li>
<li>Robust Retirement Plan: A 401(k) retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.</li>
<li>Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.</li>
<li>Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.</li>
</ul>

To Apply:
Apply online through <a href="http://www.foodbankrockies.org/careers" target="_blank">www.foodbankrockies.org/careers</a>. Applications will be accepted until October 1, 2025.
Thinking about applying?
True passion and excitement for making an impact are just as important as work experience. 
We encourage you to apply even if you feel you don't check every box in this posting.
Food Bank of the Rockies is an Equal Opportunity Employer (EOE), M/F/D/V/SO. We are committed to providing reasonable accommodations to applicants with disabilities in order to participate in the application or interview process. If you require any accommodation, please contact us at <a href="mailto:hr@foodbankrockies.org" target="_blank">hr@foodbankrockies.org</a> or 303-371-9250.

Community Relations Coordinator

<h3>Job Description</h3>
Job DescriptionJob Ad: &nbsp;Public Relations Coordinator Think Tell Junction (San Antonio, TX)
Job Title Public Relations Coordinator Company: Think Tell Junction Location: San Antonio, TX Salary: $17 - $23 per hour Job Type: Full-Time
Work Type: In-person (strictly on-site)
About Us: Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio, we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals.
Job Description: We are seeking a dedicated and dynamic Public Relations Coordinator to join our team. The successful candidate will play a vital role in enhancing our organization's public image and maintaining strong relationships with the media, stakeholders, and the public. This position requires an individual who is passionate about communication and possesses excellent writing, organizational, and interpersonal skills.&nbsp;
Responsibilities:
<ul>
<li>Develop and execute public relations strategies and campaigns.</li>
<li>Write and disseminate press releases, media advisories, and other communication materials.</li>
<li>Build and maintain relationships with media contacts and industry influencers.</li>
<li>Monitor media coverage and industry trends to inform PR strategies.</li>
<li>Plan and coordinate events, press conferences, and promotional activities.</li>
<li>Manage the organization's social media accounts and content calendar.</li>
</ul>
Skills Required:
<ul>
<li>Bachelor's degree in Public Relations, Communications, Marketing, or a related field.</li>
<li>Minimum 1-2 years of experience in public relations or communications roles.</li>
<li>Strong writing and editing skills, with a keen attention to detail.</li>
<li>Proven ability to build and maintain media relationships.</li>
<li>Familiarity with social media platforms and digital communication strategies.</li>
<li>Excellent organizational and project management skills.</li>
</ul>
Benefits:
<ul>
<li>Competitive hourly wage ranging from $17 to $23.</li>
<li>Health, dental, and vision insurance.</li>
<li>Paid time off and holidays.</li>
<li>Opportunities for professional growth and advancement.</li>
<li>Supportive and collaborative work environment.</li>
</ul>
If you’re eager to kickstart your career in sales and make a difference, apply today to join Think Tell Junction as anPublic Relations Coordinator!
Note On-campus work in&nbsp; San Antonio, TX

Public Relations Coordinator

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Tuition assistance</li>
<li>Vision insurance</li>
</ul>
 OVERVIEW: The Community Relations Coordinator is responsible for conducting educational awareness activities promoting education and Southeastern College in their assigned territory. This will include High Schools, Programmatic Partnerships and Events. Community Relations Coordinators will be responsible for identifying those interested in pursuing an education at Southeastern College and connecting them with the campus admissions team. Coordinators must be able to work independently in a results-oriented environment while meeting benchmarks under established guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop new relationships as well as continue fostering current relationships with area high schools and potential community partners in assigned territory. Visit schools and attend activities in assigned territory that provide opportunities to speak with prospective students. Register to attend all college fairs in designated territory to meet with prospective students and family members. Manage assigned territory independently while attending all area student events and activities to fulfill recruitment expectations. Events will include but not be limited to in-class presentations, college fairs, transfer fairs, field trips, financial aid nights, open house events and/or other area events designed to build student population. Generate educated and informed inquiries from high school students and community partners in local territory. Conduct concerted outreach to all students expressing interest in college and Southeastern College by phone, email, text messaging etc. Assist students in connecting to the college. May conduct interviews with prospective students identify with their skills, abilities, motivations and fit for the university helping those who are interested to enroll at the university. Manage time efficiently between interest-generating activities with prospective students and follow-up with individual students. Prepare weekly reports and submit showing progress toward established metric benchmark expectations. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. REQUIRED WORK HOURS: A minimum of forty (40) hours per week, plus other hours as may be necessary to complete job duties. A combination of day, evening, and weekend hours is required. COMPETENCIES 
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Excellent relationship building skills.</li>
<li>A strong awareness of cultural diversity and ability to work with people from different backgrounds.</li>
<li>Proven ability to work under pressure while maintaining a positive team attitude.</li>
</ul>
 EDUCATION, EXPERIENCE AND TRAINING: Bachelors degree from a four-year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience. Experience in consultative/customer services and relationship building. COMPUTER SKILLS: Microsoft 365 (Teams, Word, Excel, PowerPoint, Outlook, etc.) PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>While performing the duties of this job, the employee is required to regularly stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear.</li>
<li>The employee must occasionally lift and/or move up to 10 pounds.</li>
<li>Must possess vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.</li>
</ul>
 WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position works in an environment with moderate noise level (Examples: business office with computers and printers, light traffic.) CLASSIFICATION: FLSA: Non-Exempt Note: Nothing in this job specification restricts managements right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons, with or without notice. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

<h3>Job Description</h3>
Job DescriptionDescription:
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and deliver exceptional results in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
 
WHAT WE OFFER
<ul>
<li>Compensation includes a base salary and commissions.</li>
<li>Early access to paycheck (Pay on Demand).</li>
<li>Health, Dental, Vision, and Life Insurance.</li>
<li>Paid Vacation, Holidays, and Sick Leave.</li>
<li>401K with company match.</li>
<li>Free meals at work.</li>
<li>Employee Assistance Program.</li>
<li>Generous Employee Referral Program and more.</li>
</ul>
POSITION SUMMARY
The Community Relations Coordinator (Sales Coordinator) is responsible for ensuring a smooth transition for new residents into the community. They have in-depth knowledge of the property's products and services, enabling them to represent the community effectively and accurately to referral sources and potential clients. They foster relationships with residents, families, community partners, and local organizations to promote the senior living community and ensure a thriving, supportive environment. The ideal candidate is a dynamic, empathetic, and detail-oriented professional passionate about improving the lives of seniors. We welcome candidates from the retirement living, hotel, and real estate industries.
 
KEY RESPONSIBILITIES
<ul>
<li>Assist the Community Relations Director in implementing plans to acquire and manage leads and increase census.</li>
<li>Qualify prospects, convert qualified prospects to tours, and convert tours to deposits utilizing the sales process.</li>
<li>As directed, handle all inbound telephone, walk-in, and mail inquiries, including completing the inquiry information form, entering inquiry information into the sales and marketing database, and following up with correspondence.</li>
<li>Offer community tours and share marketing materials with prospective residents and their families.</li>
<li>As requested, assist the Community Relations Director in preparing routine and special sales and marketing reports.</li>
<li>Follow up with all potential residents, referral sources, or interested parties.</li>
<li>Assist with preparing all required sales reports and sales activity boards.</li>
<li>Assist with preparing and processing all required information for a successful move-in.</li>
<li>Aid residents and their family members with the adjustment to the facility during and after move-in.</li>
<li>Maintain the community's Customer Relationship Management software (CRM), Yardi, accurately and promptly.</li>
<li>Establish relationships between residents, department heads, and staff who provide services daily to maintain high resident satisfaction.</li>
<li>Understand the community's care regulations to ensure proper placement and education for prospects.</li>
<li>Assist with the setting up and tearing down of special events.</li>
</ul>
Requirements:
CANDIDATE QUALIFICATIONS
Education:
<ul>
<li>A High School diploma is required. </li>
<li>A bachelor's degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education.</li>
</ul>
Experience, Competencies, and Skills:
<ul>
<li>At least 2 years of experience in retirement housing, hospitality, or healthcare sales and marketing is preferred.</li>
<li>Proven success in achieving sales goals and quotas. </li>
<li>A positive team player mentality and passion for serving seniors.</li>
<li>Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed.</li>
<li>Knowledge of various computer systems, particularly Excel, Word, and Outlook.</li>
<li>Experience with Yardi or similar CRM software preferred.</li>
<li>A valid driver’s license.</li>
</ul>
Apply today and join the Cogir Family!

<h3>Job Description</h3>
Job DescriptionDescription:
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and deliver exceptional results in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
 
WHAT WE OFFER
<ul>
<li>Compensation includes a base salary and commissions.</li>
<li>Early access to paycheck (Pay on Demand).</li>
<li>Health, Dental, Vision, and Life Insurance.</li>
<li>Paid Vacation, Holidays, and Sick Leave.</li>
<li>401K with company match.</li>
<li>Free meals at work.</li>
<li>Employee Assistance Program.</li>
<li>Generous Employee Referral Program and more.</li>
</ul>
POSITION SUMMARY
The Community Relations Coordinator (Sales Coordinator) is responsible for ensuring a smooth transition for new residents into the community. They have in-depth knowledge of the property's products and services, enabling them to represent the community effectively and accurately to referral sources and potential clients. They foster relationships with residents, families, community partners, and local organizations to promote the senior living community and ensure a thriving, supportive environment. The ideal candidate is a dynamic, empathetic, and detail-oriented professional passionate about improving the lives of seniors. We welcome candidates from the retirement living, hotel, and real estate industries.
 
KEY RESPONSIBILITIES
<ul>
<li>Assist the Community Relations Director in implementing plans to acquire and manage leads and increase census.</li>
<li>Qualify prospects, convert qualified prospects to tours, and convert tours to deposits utilizing the sales process.</li>
<li>As directed, handle all inbound telephone, walk-in, and mail inquiries, including completing the inquiry information form, entering inquiry information into the sales and marketing database, and following up with correspondence.</li>
<li>Offer community tours and share marketing materials with prospective residents and their families.</li>
<li>As requested, assist the Community Relations Director in preparing routine and special sales and marketing reports.</li>
<li>Follow up with all potential residents, referral sources, or interested parties.</li>
<li>Assist with preparing all required sales reports and sales activity boards.</li>
<li>Assist with preparing and processing all required information for a successful move-in.</li>
<li>Aid residents and their family members with the adjustment to the facility during and after move-in.</li>
<li>Maintain the community's Customer Relationship Management software (CRM), Yardi, accurately and promptly.</li>
<li>Establish relationships between residents, department heads, and staff who provide services daily to maintain high resident satisfaction.</li>
<li>Understand the community's care regulations to ensure proper placement and education for prospects.</li>
<li>Assist with the setting up and tearing down of special events.</li>
</ul>
Requirements:
CANDIDATE QUALIFICATIONS
Education:
<ul>
<li>A High School diploma is required. </li>
<li>A bachelor's degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education.</li>
</ul>
Experience, Competencies, and Skills:
<ul>
<li>At least 2 years of experience in retirement housing, hospitality, or healthcare sales and marketing is preferred.</li>
<li>Proven success in achieving sales goals and quotas. </li>
<li>A positive team player mentality and passion for serving seniors.</li>
<li>Ability to work in an organized manner in a fast-paced environment and capacity to work evenings and/or weekends if needed.</li>
<li>Knowledge of various computer systems, particularly Excel, Word, and Outlook.</li>
<li>Experience with Yardi or similar CRM software preferred.</li>
<li>A valid driver’s license.</li>
</ul>
Apply today and join the Cogir Family!

<h3>Job Description</h3>
Job Description
Resident Relations Coordinator
OneWall Communities® is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors. We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry-free environment. We are a fun and inspiring culture that provides opportunity for growth and balance to all. 
We are looking for a Resident Relations Coordinator who will build and maintain effective working relationships with residents, provide professional customer service and coordinate programs and move-ins.
Here is what you will be doing:

<ul>
<li>Answer phone calls, open incoming mail and distribute accordingly.</li>
<li>Actively reach out to the community to involve them in recreational and community programs.</li>
<li>Assist with the coordination and supervision of on-site special events.</li>
<li>Assist other departments as directed by the supervisor.</li>
<li>Inspect apartments before move ins.</li>
<li>Prepare keys and welcome packages for new residents.</li>
<li>Complete OneWall University courses by the required deadline. Perform all other duties as determined by the Community Manager.</li>
</ul>
Here is what you’ll have: 
<ul>
<li>Associate degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.</li>
<li>Excellent customer relations experience and communication skills.</li>
<li>Competence in Microsoft Office, including Word, Excel, and community software applications.</li>
<li>Must be able to work evenings and weekends. </li>
</ul>
Why Should You Apply? 
<ul>
<li>Comprehensive Benefit Packages</li>
<li>Generous Paid Time Off policy</li>
<li>Fun and Inclusive Culture</li>
<li>Retirement Savings Plan</li>
</ul>
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Resident Relations Coordinator

<h3>Job Description</h3>
Job Description
Community Relations/Business Development Coordinator
Northern, VA
*Must have Substance abuse/addiction treatment and business and referral development experience*
We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.  
Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.   
Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. 
As a Community Relations Coordinator, you will strategize and plan community relations activities including electronic communication, face-to-face meetings, and event participation. The Community Relations Coordinator will identify and execute presentation, sponsorship and marketing opportunities in the community. This position promotes the PTC organization by cultivating and developing referral relationships with existing and potential referral sources through building trust, engaging in respectful communications and interactions, and focusing on the customer experience. This position identifies new referral partners, uncovers untapped market opportunities; and raises brand awareness. Localized travel up to 50% required.
Requirements:
<ul>
<li>Three (3) years of experience in similar position and/or in behavioral healthcare.</li>
<li>Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes.
<ul>
<li>Localized travel up to 50% required.</li>
</ul>
</li>
</ul>
Preferred:
<ul>
<li>Bachelor’s degree in communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university.</li>
</ul>
Responsibilities:
<ul>
<li>Assess and develop strategies to help patients access services in existing and de novo markets.</li>
<li>Develop and maintain a comprehensive knowledge base of services offered by Pinnacle.</li>
<li>Raise public awareness and knowledge base of Pinnacle programs and services offered with business partners and the public.</li>
<li>Develop and enhance strategic business partnerships (primarily referral sources), engage in regular communications/meetings with current business partners, and actively pursue new strategic relationships.</li>
<li>Develop, create, and build a contact/referral database in assigned territory; and increase referrals (by calling on all identified target market groups, organizations, hospitals, treatment centers, and professionals).</li>
<li>Develop and maintain strategic relationships.</li>
<li>Develop an understanding of the business objectives and strategic direction to proactively support and encourage business growth.</li>
<li>Function as a liaison between referral sources, Access Center, and facilities on key business improvements and best practices.</li>
<li>Coordinate resolution of critical service issues with appropriate internal departments.</li>
<li>Other duties as assigned</li>
</ul>
Benefits:
<ul>
<li>18 days PTO (Paid Time Off) + 8 paid holidays</li>
<li>401k with company match</li>
<li>Company sponsored ongoing training and certification opportunities.</li>
<li>Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.</li>
<li>Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)</li>
<li>Discounted tuition and scholarships through Capella University</li>
</ul>
Join our team. Join our mission.

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