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<h3>Job Description</h3>
Job DescriptionJob DescriptionABOUT THE JOB
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.

Customer Service Rep

<h3>Job Description</h3>
Job DescriptionJob Description
ABOUT THE JOB
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.

<h3>Job Description</h3>
Job Description
As a Customer Service Representative, you'll be the primary point of contact for our customers, providing exceptional support and resolving inquiries with a positive and helpful attitude. You'll be instrumental in ensuring customer satisfaction and building lasting relationships.
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Mon-Fri Schedule
Career Growth Opportunities
 Responsibilities 
 Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
 Provide accurate information about products/services, pricing, and policies.
 Troubleshoot and resolve customer issues, complaints, and concerns efficiently and effectively.
 Document all customer interactions accurately in our system.
 Identify opportunities to upsell or cross-sell products/services when appropriate.
 
 Collaborate with other departments to ensure a seamless customer experience.
 
 Stay up-to-date on product knowledge and company procedures
 
 Requirements 
 High school diploma or equivalent; some college preferred.
 1+ years of experience in a customer service role
 Excellent verbal and written communication skills.
 Strong active listening skills 
 Problem-solving aptitude 
 
 Ability to multitask, prioritize, and manage time effectively
 Patience, professionalism, and a positive attitude 
 
 Ability to work independently and as part of a team.

<h3>Job Description</h3>
Job DescriptionNow Hiring: Customer Service Rep | Distribution/Parts Industry Experience Preferred! Are you a customer service pro with experience in distribution, parts, or supply chain environments? We’re looking for a dynamic individual who can handle high-volume inquiries, manage quotes, and coordinate with vendors—all while delivering top-tier support to our valued customers. &nbsp;Location: Henderson, NV Schedule: Full-time Monday–Friday, business hours] &nbsp;Industry: Parts Distribution / Supply Chain &nbsp;Key Responsibilities: •&nbsp;&nbsp; &nbsp;Respond to customer inquiries via phone &amp; email with product knowledge and professionalism •&nbsp;&nbsp; &nbsp;Communicate PO/backorder status, pricing, tracking updates, and availability •&nbsp;&nbsp; &nbsp;Issue and manage formal quotes with follow-ups and expiration tracking •&nbsp;&nbsp; &nbsp;Cross-reference parts and provide COO, Schedule B, UPC codes, and spec sheets •&nbsp;&nbsp; &nbsp;Collaborate across departments for timely resolutions and order fulfillment •&nbsp;&nbsp; &nbsp;Work with vendors and purchasing on pricing and open orders &nbsp;You’ll thrive if you have: •&nbsp;&nbsp; &nbsp;Experience in a parts, distribution, or manufacturing customer service environment •&nbsp;&nbsp; &nbsp;Strong attention to detail and multitasking abilities •&nbsp;&nbsp; &nbsp;Knowledge of quoting, margin tracking, and cost analysis •&nbsp;&nbsp; &nbsp;A proactive mindset and stellar follow-up habits •&nbsp;&nbsp; &nbsp;Familiarity with part number cross-referencing and vendor coordination Ready to join a team that values precision, follow-through, and customer satisfaction? Apply today and put your distribution knowledge to work! &nbsp;PandoLogic. Keywords: Customer Service Representative, Location: Henderson, NV - 89012 , PL: 599252590

<h3>Job Description</h3>
Job Description
The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process.
 
Job Responsibilities:
<ul>
<li>Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items.</li>
<li>Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members.</li>
<li>Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair.</li>
<li>Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader.</li>
<li>Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. </li>
<li>Follow-up on all Missed Opportunities</li>
<li>Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates.</li>
<li>Oversee processing of initial insurance assignments, customer contact/appointment verification.</li>
<li>Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file.</li>
<li>Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. </li>
<li>Confirm customer information is accurate and complete for all communication needed.</li>
<li>Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery.</li>
<li>Daily audit of all Parts invoices posted in CCC </li>
<li>Ensure Banking Transactions &amp; Deposits are posted and completed accurately by deadline.</li>
<li>Open mail daily and disperse appropriately including invoices and statements.</li>
<li>Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available.</li>
<li>Monitor and replenish office supplies and orders needed for the shop with Center Leader approval.</li>
<li>Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop.</li>
<li>Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies.</li>
</ul>
Key Performance Metrics
<ul>
<li>Customer Service Index Score 95%, Kept Informed, Net Promoter Score </li>
<li>Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%.</li>
<li>Ask for the sale and schedule the repair: 75% Closing Ratio.</li>
</ul>
Skills/Qualifications:
<ul>
<li>Collision University Training required in first 6 months of employment.</li>
<li>Basic Computer Skills are necessary to navigate company systems &amp; communicate with customers.</li>
<li>Must be able to multi-task in a high-paced environment with a flexible attitude.</li>
<li>The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. </li>
</ul>
Behavioral Excellence Required:
<ul>
<li>Perform all assigned responsibilities according to the Company Standard Operating Procedures. </li>
<li>Adheres to the company’s non-disclosure and confidentiality policies concerning customer information.</li>
</ul>

<h3>Job Description</h3>
Job Description
Supplier Support Specialist
Location Fort Worth, TX | Hybrid
Compensation &amp; Schedule
 • $20.00/hour
 • 8:30 AM – 5:00 PM, Monday to Friday
 
ROLE IMPACT: As a Supplier Support Specialist, you’ll serve as a frontline resolver for supplier-facing issues, playing a vital role in compliance operations and service quality. You will handle incoming cases and inquiries with precision and speed, ensuring accurate documentation, clear communication, and timely resolution—all while gaining exposure to a Fortune 10 healthcare organization.
 
KEY RESPONSIBILITIES
 • Monitor and respond to incoming tickets and supplier inquiries via ServiceNow and Salesforce
 • Troubleshoot DSCSA-related issues including EPCIS data and compliance documentation
 • Collaborate cross-functionally with IT, compliance, and supply chain to resolve escalated cases
 • Track actions taken in each case to maintain audit readiness and compliance visibility
 • Proactively follow up with suppliers to drive timely resolution and closeout
 • Identify and escalate issue trends and system gaps to leadership
 
MINIMUM QUALIFICATIONS
 • 1+ year managing shared and personal inboxes, prioritizing communications
 • 1+ year in high-volume operations or service desk environments
 • Demonstrated written communication and documentation skills
 • Proven ability to troubleshoot and resolve problems independently
 
CORE TOOLS &amp; SYSTEMS
 • ServiceNow
 • Salesforce
 • Microsoft Outlook
 • Microsoft Excel
 • SharePoint
 • Internal DSCSA tools
 • Cloud-based ticketing platforms
 
PREFERRED SKILLS
 • Attention to detail with the ability to document actions clearly
 • Technical aptitude and willingness to learn compliance systems
 • Independent thinking and proactive problem-solving
 
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: <a href="https://www.cornerstonestaffing.com/privacy" target="_blank">https://www.cornerstonestaffing.com/privacy</a>
 
 
#Irving123
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity! 
<h3>Company Description</h3>
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Customer Service Rep.

<h3>Job Description</h3>
Job DescriptionCustomer Service RepresentativeEmployment Type: Full-Time Location: Davenport, Iowa Role OverviewAs a Customer Service Representative at Evolution, you’ll be the frontline ambassador of our brand, delivering expert support and guidance to our customers across phone, email, and social media. You’ll play a vital role in upholding our reputation for exceptional service by actively listening, communicating clearly, and resolving inquiries efficiently. Your product knowledge and customer-first mindset will help ensure every interaction reflects our commitment to quality and care. Key Responsibilities·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Handle inbound calls promptly and professionally, following standard operating procedures.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manage customer intake across phone, email, and chat, including data entry and issue escalation.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Maintain and update operating instructions for your areas of expertise.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Identify customer needs, research issues, and provide solutions or alternatives (e.g., warranty, returns).·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Conduct follow-ups when necessary to ensure resolution.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Educate customers on safe usage and maintenance of Evolution products.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Recognize upselling opportunities and recommend relevant products.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Document all customer interactions in the database.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Support social media engagement and customer interactions.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Track and report performance metrics through dashboards and detailed reporting.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Meet individual and team performance targets.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Perform additional duties as assigned. Qualifications &amp; Skills Experience &amp; Education:·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;2–3 years in a customer support role.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Proven success in meeting or exceeding performance goals.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;High school diploma required.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Familiarity with tools and equipment is a plus. Technical Skills:·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Microsoft Office, SAP, Salesforce, Gorgios, and SPS Commerce a plus&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Strong data entry and record-keeping abilities. Personal Attributes:·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Excellent problem-solving and communication skills.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Self-motivated and able to work independently.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Organized, with strong time management and multitasking abilities.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Adaptable to different customer personalities and needs.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Calm under pressure and deadline-driven.·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Multilingual skills are a plus. Department &amp; ReportingBased in our Davenport, Iowa office. &nbsp;Member of the Customer Service Department. &nbsp;Collaborates with cross-functional teams. &nbsp;Reports daily to the Customer Service Manager. Work ScheduleFull-time, Monday to Friday &nbsp;Hours: 8:30 AM – 5:00 PM Benefits·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;401(k) with matching·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Health, dental, vision, and life insurance·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Health savings account·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Paid time off and training·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Parental leave·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Employee discounts·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Profit sharing About EvolutionWith over 30 years in the industrial power tool market, Evolution is a fast-growing global company operating in 27+ countries. Headquartered in the UK with offices in the US, France, and China, we’re recognized as a leader in steel dry-cutting technology. Our patented multipurpose saws cut wood, aluminum, and steel, and we’re expanding rapidly. Join us in building one of the most iconic brands in the power tools industry.

<h3>Job Description</h3>
Job Description
#rta-zr #JD-E2EProf2 Russell Tobin's client, a life sciences and diagnostics company, is seeking Customer Experience Specialist – Biotech Sector in Waltham, MA. Job Title: Customer Experience Specialist – Biotech Sector Location: Waltham, MA Employment Type: Full-Time Pay Rate: $15 - $16.50/hr. About the Role: We are seeking enthusiastic, detail-oriented professionals who are passionate about helping families and thrive in fast-paced environments. This role plays a key part in supporting parents and families throughout their experience with our life-changing products and services. This is a dynamic opportunity for individuals looking to grow within the biotech industry. With robust training programs and opportunities for advancement, you’ll be joining a team that values both professional excellence and compassionate service. Key Responsibilities:
<ul>
<li>Meet and exceed daily, weekly, and monthly performance goals.</li>
<li>Follow assigned outreach protocols and schedules consistently.</li>
<li>Accurately and efficiently contact leads and existing customers.</li>
<li>Maintain quality, accuracy, and integrity of all client information.</li>
<li>Become a product expert to ensure accurate communication with customers.</li>
<li>Adhere to standard operating procedures within a quality management system.</li>
<li>Support customers and medical professionals through the birthing and delivery lifecycle.</li>
<li>Resolve customer concerns and manage escalated issues when necessary.</li>
<li>Foster strong, lasting customer relationships.</li>
<li>Support a culture of open communication and teamwork.</li>
<li>Assist with onboarding and training of new team members, as needed.</li>
<li>Engage in department and cross-functional improvement projects.</li>
</ul>
What You Bring:
<ul>
<li>Exceptional communication and organizational skills.</li>
<li>Proven success in meeting outreach KPIs.</li>
<li>Detail-oriented with a strong focus on compliance and recordkeeping.</li>
<li>Experience in customer service, sales, or biotech preferred.</li>
<li>Proficiency with CRM systems and database tools.</li>
<li>2+ years of relevant professional experience preferred.</li>
<li>Bachelor's degree preferred.</li>
</ul>
 Benefits that Russell Tobin offers: Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. 
Company DescriptionAt Russell Tobin Canada, we are committed to supporting healthcare professionals and ensuring excellence in recruitment. We proudly embrace diversity and are an equal opportunity employer. 
<h3>Company Description</h3>
At Russell Tobin Canada, we are committed to supporting healthcare professionals and ensuring excellence in recruitment. We proudly embrace diversity and are an equal opportunity employer.

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