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job_organization_name

city

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<h3>Job Description</h3>
Job Description
Join Our Team at Service Minds: Empower Your Career as a Customer Care Consultant
At Service Minds, we believe that exceptional service is the foundation of every success story. We are proud to be part of a distinguished group that includes Mister Sparky, Benjamin Franklin Plumbing, and One Hour Heating and Air Conditioning. This affiliation offers more than just a job—it provides a pathway to a rewarding career in a network of excellence across multiple industries. By joining our team, you’ll unlock endless opportunities for growth and professional development.
We’re on the lookout for passionate and driven individuals to join our team as Customer Care Consultants. If you are self-motivated, eager for growth, and have a natural knack for customer service, we want you to help us provide outstanding experiences that truly make a difference.
About the Role:
As a Customer Care Consultant at Service Minds, you’ll be the voice of our brand and a vital part of our call center team. This role is based at our Bradenton office, where you will:
<ul>
<li>Deliver Exceptional Service: Provide outstanding customer service with empathy, professionalism, and a solution-oriented mindset.</li>
<li>Build Lasting Relationships: Engage customers through phone, email, and chat, turning every interaction into a meaningful connection.</li>
<li>Solve Problems Efficiently: Tackle customer inquiries, troubleshoot issues, and offer effective solutions quickly and accurately.</li>
<li>Multitask with Ease: Use your technical skills to handle multiple tasks while maintaining attention to detail and managing customer data effectively.</li>
<li>Collaborate and Contribute: Work closely with a dynamic team, providing valuable input and support to achieve team goals.</li>
</ul>
What We're Looking For:
<ul>
<li>Education: A high school diploma or GED is required.</li>
<li>Experience: Previous experience in a call center or customer service environment is highly preferred.</li>
<li>Communication Skills: Exceptional verbal and written communication skills to engage with customers and collaborate with team members.</li>
<li>Tech Savvy: Comfort with using computers, typing, and learning new software quickly.</li>
<li>Attention to Detail: A keen eye for detail and accuracy in handling customer inquiries and data.</li>
<li>Problem-Solving Mindset: Ability to handle challenging situations with a calm, professional demeanor and find solutions that satisfy our customers.</li>
<li>Team-Oriented: A strong team player who thrives in a collaborative environment.</li>
<li>Bilingual Skills (Preferred): Proficiency in additional languages is a plus and may lead to salary differentials.</li>
</ul>
Why Choose Service Minds?
<ul>
<li>Positive Work Environment: Join a diverse and supportive team where recognition and success are celebrated. We make your happiness a priority.</li>
<li>Career Growth &amp; Development: Take advantage of our comprehensive training program, ongoing coaching, and advancement opportunities within a growing company.</li>
<li>Competitive Compensation:
<ul>
<li>$15/hour with the potential to earn up to $16/hour if bilingual.</li>
<li>Plus, uncapped commission opportunities, allowing top performers to earn $27+ per hour.</li>
</ul>
</li>
<li>Comprehensive Benefits Package:
<ul>
<li>Paid Vacation &amp; Holidays</li>
<li>Medical/Prescription Insurance (company-paid for employees) with upgrade options</li>
<li>Dental Insurance</li>
<li>Life Insurance (company-paid for employees) with upgrade options</li>
<li>Vision Insurance</li>
<li>401K with employer match</li>
<li>STD/Accident/Critical Illness Insurance</li>
<li>LTD (company-paid for employees)</li>
<li>Flexible Spending Accounts for Health or Dependent Care</li>
<li>Legal Plan</li>
</ul>
</li>
</ul>
Why Service Minds is the Right Choice for You:
At Service Minds, we are more than just a job—we are a team of professionals committed to your success. This is your chance to join a company that truly values its people and offers a long-term, fulfilling career path. If you are ready to grow, be challenged, and make an impact, you’ll find everything you need here. With competitive pay, incredible benefits, and a culture of support and recognition, Service Minds is where your career can truly thrive. Don't miss out on the opportunity to be part of something bigger—apply today and take the first step toward a rewarding future with Service Minds!

Call Center Representative

<h3>Job Description</h3>
Job DescriptionSalary: $15.75/hour 
If you're ready to embark on a fulfilling career journey, we invite you to apply and be a part of our enthusiastic team. Join us in creating memorable experiences for our customers while enjoying a supportive and rewarding workplace. Your success story begins here!
 
What We're Looking For: 
<ul>
<li>Experience Matters:While call center experience is helpful, it's not a requirement. If you have at least 1 year of experience providing customer service to the public, we encourage you to apply and bring your expertise to our team.</li>
<li>Empathetic:Show empathy as you help customers navigate their concerns and assist them with their needs. Your understanding and compassion make a significant difference in customer satisfaction.</li>
<li>Quick Thinker and Concise Communicator:Think on your feet and communicate clearly and concisely. Your ability to address customer concerns promptly and effectively sets you apart.</li>
<li>Tech-Savvy:Embrace your knack for computers and eagerness to learn new software. Your adaptability to technology is essential in providing seamless customer service.</li>
<li>Patient and Tactful:Patience is your virtue. You approach every customer interaction with tact and pleasantness, ensuring that our customers feel valued and respected.</li>
<li>Friendly and Attentive:If you are friendly, a good listener, and possess exceptional interpersonal skills, you're exactly who we're looking for. Your ability to understand customer needs and assist them effectively is paramount.</li>
</ul>
 
What We Offer: 
<ul>
<li>Free Camping:As a part of our team, you'll enjoy exciting perks, including free camping opportunities. Experience the great outdoors and unwind, knowing you're an essential part of a company that values your contributions.</li>
<li>Brand New Call Center Environment:Work in a state-of-the-art call center designed to enhance your productivity and comfort. Our modern facilities create an inspiring atmosphere where you can focus on delivering exceptional service.</li>
<li>Monthly Performance Bonuses:Your hard work and dedication will be recognized and rewarded with monthly performance bonuses, motivating you to continually excel in your role.</li>
<li>Opportunities for Growth:Be part of a diverse community of employees who are passionate about developing transferable skills. Many of our Reservation Agents have found fulfilling opportunities for career growth within our organization, supporting a lifetime of success.</li>
<li>Flexible and Fun Atmosphere:Enjoy a workplace that values your commitment and customer service skills. We believe in creating a flexible and enjoyable environment where you can thrive both personally and professionally.</li>
<li>Comprehensive Training:We provide top-notch training and resources to equip you with the skills and knowledge needed to excel in your role. Whether you have prior experience or are new to the field, we ensure you are well-prepared to assist our customers effectively.</li>
</ul>
 
Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and friendly work environment? Look no further! We are seeking dedicated individuals to join our team as Reservation Agents. At our company, we prioritize not only assisting our customers but also fostering a supportive and enjoyable workplace.
 
Join Our Vibrant Team as a Reservation Agent!
 
The Details:
Orientation Date: Thursday, May 29, 2025, 9:00am - 2:00pm CT
Training Begins:Monday, June 2, 2025
<ul>
<li>Successful candidates will complete a 3-week paid training class
<ul>
<li>Week 1, 2 and 3: Monday - Friday, 8:00am - 4:00pm CT </li>
</ul>
</li>
<li>Contract end date: August 31, 2025</li>
<li>Our hours of operation are 7 AM - 12 AM, 7 days a week</li>
<li>After training is complete you can expect to be scheduled 25-40 hours/week, part-time hours also available</li>
<li>Training &amp; work shifts completed on-site in our call center</li>
<li>Office Location: Kenosha, WI</li>
<li>The rate of pay is starting at: $15.75/hour </li>
</ul>
 
Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.

<h3>Job Description</h3>
Job DescriptionSalary: $16.25/hour 
If you're ready to embark on a fulfilling career journey, we invite you to apply and be a part of our enthusiastic team. Join us in creating memorable experiences for our customers while enjoying a supportive and rewarding workplace. Your success story begins here!
 
What We're Looking For: 
<ul>
<li>Experience Matters:While call center experience is helpful, it's not a requirement. If you have at least 1 year of experience providing customer service to the public, we encourage you to apply and bring your expertise to our team.</li>
<li>Empathetic:Show empathy as you help customers navigate their concerns and assist them with their needs. Your understanding and compassion make a significant difference in customer satisfaction.</li>
<li>Quick Thinker and Concise Communicator:Think on your feet and communicate clearly and concisely. Your ability to address customer concerns promptly and effectively sets you apart.</li>
<li>Tech-Savvy:Embrace your knack for computers and eagerness to learn new software. Your adaptability to technology is essential in providing seamless customer service.</li>
<li>Patient and Tactful:Patience is your virtue. You approach every customer interaction with tact and pleasantness, ensuring that our customers feel valued and respected.</li>
<li>Friendly and Attentive:If you are friendly, a good listener, and possess exceptional interpersonal skills, you're exactly who we're looking for. Your ability to understand customer needs and assist them effectively is paramount.</li>
</ul>
 
What We Offer: 
<ul>
<li>Free Camping:As a part of our team, you'll enjoy exciting perks, including free camping opportunities. Experience the great outdoors and unwind, knowing you're an essential part of a company that values your contributions.</li>
<li>Brand New Call Center Environment:Work in a state-of-the-art call center designed to enhance your productivity and comfort. Our modern facilities create an inspiring atmosphere where you can focus on delivering exceptional service.</li>
<li>Monthly Performance Bonuses:Your hard work and dedication will be recognized and rewarded with monthly performance bonuses, motivating you to continually excel in your role.</li>
<li>Opportunities for Growth:Be part of a diverse community of employees who are passionate about developing transferable skills. Many of our Reservation Agents have found fulfilling opportunities for career growth within our organization, supporting a lifetime of success.</li>
<li>Flexible and Fun Atmosphere:Enjoy a workplace that values your commitment and customer service skills. We believe in creating a flexible and enjoyable environment where you can thrive both personally and professionally.</li>
<li>Comprehensive Training:We provide top-notch training and resources to equip you with the skills and knowledge needed to excel in your role. Whether you have prior experience or are new to the field, we ensure you are well-prepared to assist our customers effectively.</li>
</ul>
 
Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and friendly work environment? Look no further! We are seeking dedicated individuals to join our team as Reservation Agents. At our company, we prioritize not only assisting our customers but also fostering a supportive and enjoyable workplace.
 
Join Our Vibrant Team as a Reservation Agent!
 
The Details:
Orientation Date: Thursday, May 29, 2025, 10:00am - 3:00pm ET
Training Begins:Monday, June 2, 2025
<ul>
<li>Successful candidates will complete a 3-week paid training class
<ul>
<li>Week 1, 2 and 3: Monday - Friday, 9:00am - 5:00pm ET </li>
</ul>
</li>
<li>Contract end date: August 31, 2025</li>
<li>Our hours of operation are 7 AM - 12 AM, 7 days a week</li>
<li>After training is complete you can expect to be scheduled 25-40 hours/week, part-time hours also available</li>
<li>Training &amp; work shifts completed on-site in our call center</li>
<li>Office Location: Ann Arbor, MI</li>
<li>The rate of pay is starting at: $16.25/hour </li>
</ul>
 
Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.

<h3>Job Description</h3>
Job DescriptionSalary: $18.00 per hour / $37,440.00 
POSITION TITLE: CALL CENTER REPRESENTATIVE I
POSITION ID NUMBER: 6113
DEPARTMENT: MARKETING
REPORTS TO: CALL CENTER SUPERVISOR
STARTING PAY RATE: $18.00 PER HOUR / $37,440.00 YEARLY
FLSA STATUS: NON-EXEMPT HOURLY
KEY WORDS : CALL CENTER; CUSTOMER SERVICE, FACILITATOR, BILINGUAL
 
JOB PROGRESSION PATHWAY (FUTURE POSITION ADVANCEMENTS)
Call Center Representative I: $18.00 PER HOUR / $37,440.00 YEARLY
Call Center Representative II: $20.33 PER HOUR / $42,286.40 YEARLY
Call Center Representative III: $21.60 PER HOUR / $44,928.00 YEARLY
Call Center Representative, Senior: $22.94 PER HOUR / $47,715.20 YEARLY
 
*Multiple language speakers desired*
 
JOB SUMMARY:This is considered the entry-level training position anticipated to last approximately 12 months. After approximately 12 months this position should progress to Call Center Representative II. This position assists customers and provides service primarily via telephone. The Customer Care Group plays a significant role in customer service; they are often the first and only contact customers have with the District. Incumbents enter, schedule, assign, and print, request for service, transfer of service, termination of service. This position also provides departmental support for various processes and departmental needs. Incumbents may focus on one or more of the essential duties depending on the function assigned.
 
Incumbents in this position will be held to the Districts Gold Standard for Customer Service.
 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
<ol>
<li>Provides information to and assists customers through telephone, email or other similar services regarding any of the services offered by the District.</li>
<li>Receives and documents gas leak reports and prepares them for dispatching.</li>
<li>Establishes and updates customer accounts; creates work orders to install gas service, transfers service from one residence to another, termination of service, gas leaks, appliance repair, complaints about high bills, etc.</li>
<li>Performs research on customer accounts to assist service personnel in the field.</li>
<li>Explains District policies on various services and approximate time when service can be provided.</li>
<li>Answers questions and resolves complaints. Uses personal judgment in deciding when customers with complaints should be referred to a supervisor.</li>
<li>Compiles and enters data for various reports and projects.</li>
<li>Other miscellaneous job-related duties as assigned.</li>
</ol>
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions.
 
EDUCATION AND EXPERIENCE:
High School plus two to five years of experience.
 
ESSENTIAL COMPETENCIES:
<ol>
<li>Demonstrated sound business ethics.</li>
<li>Strong interpersonal skills, flexibility, patience, customer service orientation, and abilities to be able to work with a diversified workforce and community in a cooperative and efficient manner.</li>
<li>Confirmed excellent phone etiquette and demeanor.</li>
<li>Excellent planning, prioritization and organizational competence and performance in a sometimes stressful environment, including the ability to handle conflicting priorities and to multi-task. Skill in problem solving and prioritizing.</li>
<li>Ability to communicate and work with people in a tactful and effective manner.</li>
<li>Accuracy with numbers and words/names.</li>
<li>Capability to provide routine information and support to customers and co-workers, knowledge to answer questions and resolve normal day-to-day customer problems and concerns.</li>
<li>Capacity to perform tasks assigned even working under pressure.</li>
<li>Knowledge or capacity to learn natural gas products and/or services of the District.</li>
<li>Excellent verbal skills (oral and written) as well as mathematic (add, subtract, multiply, divide,etc.) and documentation proficiency.</li>
<li>Able to work independently with little supervisionandalso, as a team player; exhibiting accuracy, reliability, and dependability with collaborative and competent character.</li>
</ol>
 
TECHNICAL SKILLS REQUIRED:
<ol>
<li>Ability to accurately read or hear and write or repeat technical, numeric and other relevant information.</li>
<li>Capacity to work accurately and proficiently with customer accounting and billing applications.</li>
<li>Data entry and/or word processing skills. Proficiency with use of personal computer and applicable software products may include but not limited to: Word, Excel, Outlook, Access, Internet Explorer, and PowerPoint.</li>
<li>Skills to use general office equipment such as a telephone, personal computer and keyboard, facsimile machines, photocopieretc.</li>
<li>Ability to accurately prepare routine administrative paperwork.</li>
<li>Ability to analyze and solve problems.</li>
<li>Familiarity with Districts geographic area; knowledge of characteristics and location of natural gas service lines in assigned service territory.</li>
<li>Organizational skills to operate phones, radios and computers accurately and simultaneously to affect the quickest response to customer trouble calls.</li>
</ol>
 
OTHER FACTORS:
<ol>
<li>Regular attendance is an essential function of the position.</li>
<li>Attire must be appropriate for an office environment.</li>
<li>May be required to work at any of the Districts offices as needed.</li>
<li>May be required to work other than normal work schedules; may be required to work overtime with little notice.</li>
<li>Fluctuating workload - heavy volume of calls during cold snaps or light-up/check-up season to minimal demands during normal spring and summer months.</li>
<li>Physical Effort: Requires sitting for long periods of time, viewing and working on a computer for long periods of time, standing for long periods of time, walking, bending, and light lifting.</li>
<li>Drug Testing for Illegal Drugs: Employees in this classification will be subject to undergo testing for illegal drugs in accordance withDOT Pipeline Safety Regulations, Code of Federal Regulations, Title 40 (49 CFR), Part 199.</li>
</ol>
 
BENEFITS:
Okaloosa Gas Districts offers a competitive benefits package, including:
BCBS Medical 100% employer paid for employee, 92% employer paid for family,
BCBS Dental 100% employer paid for employee or family,
BCBS Vision,
Healthcare Flexible Spending Accounts (FSA),
Dependent Care Flexible Spending Accounts (FSA),
Life insurance 100% employer paid,
Short Term Disability 100% employer paid,
Long Term Disability 100% employer paid,
Accidental Death and Dismemberment 100% employer paid,
AFLAC supplemental insurance,
Air Ambulance insurance,
Pet insurance,
Vacation Leave (80 hours per year) accrual based for the first 5 years, increases thereafter,
Sick Leave (80 hours per year) accrual based
11 Paid Holidays, includes 2 days for Thanksgiving and 2 days for Christmas
401(a) 8% Employer Defined Contribution Retirement, (employer paid, does not require employee contributions)
457(b) Employee Deferred Compensation Retirement Plan
Gym reimbursement/incentive up to $50 per month
Health Fair 100% employer paid
Wellness Program w/ incentives
Safety shoe reimbursement up to $150 per year
Uniforms 100% employer paid
Employer Assistance (Counseling) Program
Employee Events - Spring Crawfish Boil, Summer Picnic, Thanksgiving Lunch, Annual Banquet/Holiday Party
and up to $3,500 annual education reimbursement.
 
If you are an individual with a disability and require a reasonable accommodation tocomplete any part of the application process, or are limited in the ability or unable toaccess or use this online application process and need an alternative method for applying, you may contact 850-729-4700 <a href="mailto:orcareers@okaloosagas.comfor" target="_blank">orcareers@okaloosagas.comfor</a> assistance.

CALL CENTER REPRESENTATIVE I

<h3>Job Description</h3>
Job Description
Call Center Customer Service Rep 46313 Hours will vary between 7am-6pm weekdays AND weekends Must be available for overtime in busy seasons (typically leading up to holidays)
 The Customer Service Representative will process orders, resolve order issues, support customer complaints, and support general office work as needed throughout the year.&nbsp;&nbsp;
Essential Job Duties and Responsibilities:
<ul>
<li>Provide support to the call center team by handling customer related order requests and leading problem resolution efforts for customers via phone, email, post mail and on occasion, face to face.&nbsp;</li>
<li>Utilize multiple business systems for tracking and providing timely response to customer inquiries to ensure customer satisfaction.</li>
<li>Participate in the development and implementation of projects and activities focused on continuously improving our customers’ experience with us.&nbsp;</li>
<li>Provide general administrative support for office staff, as needed.</li>
</ul>
Requirements:
<ul>
<li>High School Diploma or GED required.</li>
<li>Experience in call center, specifically with experience placing, tracking, expediting orders&nbsp;</li>
<li>Microsoft Office Suite skills&nbsp;</li>
</ul>
Company DescriptionAs one of the top local staffing agencies in Southeastern Wisconsin and Northeastern Illinois, Halpin Staffing Services helps companies find great people and job seekers find great jobs. 
<h3>Company Description</h3>
As one of the top local staffing agencies in Southeastern Wisconsin and Northeastern Illinois, Halpin Staffing Services helps companies find great people and job seekers find great jobs.

<h3>Job Description</h3>
Job Description
Call Center Representatives in Marietta- Immediately! 
This is not a remote position
Company has both F/T and P/T hours available ( 25 - 40 hours/week)
- Must be able to work one shift on the weekend!
Pay Rate: $16 /hour. Mon.-Fri. AND $17.50/hour on Sat-Sunday
If Bilingual = extra $.50/hour
Company is open 24/7- so hours are open and flexible (all shifts)
-Any hour combination of 8 hours per shift, Day or Night -Need to be able to work a Saturday OR Sunday every week
-TOTAL = 40 hours - 32 hours during week/ 8 hours during weekend Job Description: -You will be fielding phone calls from all over the United States -You will need to be speaking on the phone and keying information into the computer while you are on the phone -Once receiving calls, you will be relaying messages to dispatcher on duty Requirements: *Typing 35 wpm *Completion of spelling test *Good phone voice *Good grammar
Company DescriptionExpress Employment Professionals is a full-service local permanent placement agency that specializes in filling F/T- Permanent positions for our clients. An example of the positions we fill regularly are: Administrative Services Commercial Services - Accounting/Finance - Warehouse/forklift - General Admin - Carpenters - Data Entry - Mechanics - Customer Service - CDL/ Delivery Drivers - Call Center - Machine Maintenance - Receptionist - Project Managers/Estimators - Office Manager - Welders - HR - General Labor - Inside/Outside Sales - Inventory Specialist 
<h3>Company Description</h3>
Express Employment Professionals is a full-service local permanent placement agency that specializes in filling F/T- Permanent positions for our clients. An example of the positions we fill regularly are:\r\n\r\nAdministrative Services Commercial Services\r\n- Accounting/Finance - Warehouse/forklift\r\n- General Admin - Carpenters\r\n- Data Entry - Mechanics\r\n- Customer Service - CDL/ Delivery Drivers\r\n- Call Center - Machine Maintenance\r\n- Receptionist - Project Managers/Estimators\r\n- Office Manager - Welders\r\n- HR - General Labor\r\n- Inside/Outside Sales - Inventory Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Us
Every Word Code is a dynamic and innovative business solutions company committed to helping clients achieve long-term success through strategic communication, efficient operations, and client-centered services. We take pride in building strong relationships, delivering consistent value, and offering professional growth within a collaborative environment.
Job Description 
Job Description
Every Word Code is currently seeking a motivated and detail-oriented Call Center Representative to join our team in Dallas, TX. In this role, you will serve as the first point of contact for customers, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience.
Responsibilities
<ul>
<li>
Handle inbound and outbound calls in a courteous and professional manner
</li>
<li>
Assist customers with inquiries, complaints, and product or service information
</li>
<li>
Accurately document customer interactions and update records
</li>
<li>
Identify customer needs and provide appropriate solutions
</li>
<li>
Follow company scripts and guidelines to maintain service quality
</li>
<li>
Collaborate with team members and supervisors to improve overall customer satisfaction
</li>
</ul>
Qualifications 
Qualifications
<ul>
<li>
High school diploma or equivalent
</li>
<li>
Previous experience in a call center or customer service environment preferred
</li>
<li>
Excellent verbal communication and listening skills
</li>
<li>
Strong problem-solving abilities and attention to detail
</li>
<li>
Ability to work independently and as part of a team
</li>
<li>
Basic computer skills and familiarity with call center software
</li>
</ul>
 Additional Information 

Benefits
<ul>
<li>
Competitive salary ranging from $32,000 to $40,000 per year
</li>
<li>
Opportunities for growth and advancement within the company
</li>
<li>
Skill development through continuous training and support
</li>
<li>
Full-time position with a consistent schedule
</li>
<li>
Supportive and professional work environment
</li>
</ul>

<h3>Job Description</h3>
Job Description
Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in a supportive and empathetic environment where every call you manage contributes to improving patient experiences. You'll thrive in our high-performance culture, working alongside dedicated professionals who share your commitment to safety and excellence.
As an onsite team member, you'll enjoy face-to-face collaboration and camaraderie with your colleagues, fostering strong relationships that enhance your work experience. Your role will be pivotal in ensuring our clients receive the compassionate care they deserve. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), and Paid Time Off. Become a vital part of a dynamic team that values your input and invests in your growth. Don't miss the chance to make a lasting impact in the health care sector while advancing your career with RadX Inc.!
What's your day like?
As a Call Center Representative at RadX Inc., you will engage in daily interactions with patients and healthcare providers, addressing inquiries and resolving issues with empathy and professionalism. Your day will be filled with managing calls, providing accurate information, and documenting interactions meticulously in our system. Expect to embrace a structured schedule from Monday to Saturday, with shifts designed to accommodate our operational needs while delivering consistent support to our clients. You'll collaborate closely with fellow representatives and supervisors to ensure that every patient experiences the safety and care they deserve.
New team members will receive comprehensive training, empowering you with the tools and knowledge to excel in your role while maintaining our high-performance standards. Your input will be valued as you adapt to the fast-paced environment of health care communications!
Does this sound like you?
To thrive as a Call Center Representative at RadX Inc., you'll need a blend of essential skills and a familiarity with key tools. A strong foundation in customer service is crucial, as compassion and active listening will guide your interactions with patients and providers. Excellent communication skills, both verbal and written, will enable you to convey information clearly and effectively. Proficiency in Radiology Scheduling software is required, so you'll need to quickly learn how to navigate this tool to assist callers efficiently.
The ability to multi-task will be vital, as you'll handle calls while documenting information accurately. Additionally, problem-solving skills will empower you to address patient inquiries and concerns promptly. Being adaptable in a fast-paced environment is essential, allowing you to respond to varying call volumes and needs. Your success will depend on your commitment to upholding our core values of empathy and safety!
Knowledge and skills required for the position are:
<ul>
<li>Radiology Scheduling</li>
</ul>
Our team needs you!
So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!

<h3>Job Description</h3>
Job Description
Call Center Representative
Location: Simi Valley, CA | On-site
Full-time | Monday Friday, 8:00 AM 5:00 PM
Reports to: Marketing Manager
Company Overview
Founded in 1991, August Roofing &amp; Solar is committed to redefining professionalism in the construction industry. We're proud to offer high-quality roofing and solar solutions across Ventura County, Santa Barbara, and West Los Angeles all while delivering a customer experience built on trust, excellence, and craftsmanship. We're a team of hard-working, humble professionals who take pride in what we do and how we do it.
Now, we're looking for a Call Center Representative internally known as Marketing Lead Response Representative to help us grow and make a greater impact!
 
Position Overview
As our Marketing Lead Response Representative, you'll be the first point of contact for inbound leads coming from various marketing channels website inquiries, social media, digital ads, and more. Your mission? Engage prospects quickly and effectively, qualify their needs, and schedule appointments for our sales team. You'll play a critical role in our marketing-to-sales pipeline, ensuring every potential customer has a great first experience with our brand.
This role is perfect for someone who's personable, quick-thinking, detail-oriented, and passionate about helping people.
 
Key Responsibilities
Respond Promptly to Inbound Leads
<ul>
<li>Quickly respond to leads via phone, email, text, or CRM notifications.</li>
<li>Follow up on web form submissions, ad inquiries, and social media responses.</li>
</ul>
Qualify Prospective Customers
<ul>
<li>Ask the right questions to determine service needs, timeline, and fit.</li>
<li>Maintain an up-to-date understanding of our roofing and solar offerings.</li>
</ul>
Schedule Appointments for the Sales Team
<ul>
<li>Coordinate calendars and book appointments for consultations and estimates.</li>
<li>Clearly communicate next steps and ensure smooth handoffs to the sales team.</li>
</ul>
Maintain CRM Accuracy &amp; Lead Tracking
<ul>
<li>Log all lead interactions, update lead statuses, and ensure all notes are clear and complete.</li>
<li>Track and report conversion rates, response times, and appointment setting performance.</li>
</ul>
Support Marketing Campaigns
<ul>
<li>Follow up with leads generated through campaigns and nurture long-term prospects.</li>
<li>Provide feedback to the marketing team on lead quality and patterns.</li>
</ul>
Qualifications
2+ years of experience in a customer service, lead response, inside sales, or marketing support role.
Strong communication skills confident, clear, and friendly on the phone and in writing.
Ability to manage multiple lead channels with attention to detail and speed.
Familiarity with CRM platforms and lead tracking tools (HubSpot, Salesforce, etc.).
Self-motivated, dependable, and goal-driven.
Experience in construction, solar, or home services is a plus, but not required.
 
What You'll Gain
Meaningful Work Be the voice of the brand and help homeowners take the first step toward better solutions.
Growth Opportunities This role is a launchpad to marketing, sales, or operations leadership.
Competitive Pay $20 - $23/hr + bonus opportunities based on correctly set leads
 
Amazing Benefits:
<ul>
<li>Medical, Dental, Vision (dental &amp; vision at no cost to you)</li>
<li>Company-paid Life Insurance</li>
<li>401(k) Retirement Plan</li>
<li>Paid Time Off: 5 vacation, 5 sick leave, and 6 paid holidays per Year</li>
</ul>
Join a Team That Values Your Voice
At August Roofing &amp; Solar, your role matters. Every lead you respond to helps us grow our reach and serve our community. If you're passionate about connecting with people and want to be part of a positive, purpose-driven company we'd love to hear from you!
 
If you would like to learn more about what makes August Roofing and Solar Unique check out our YouTube Channel
 
Apply today and let's grow together

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