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<h3>Job Description</h3>
Job DescriptionDescription:
The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
<ul>
<li>Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.</li>
<li>Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.</li>
<li>Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.</li>
<li>Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.</li>
<li>Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.</li>
<li>Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.</li>
<li>Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.</li>
<li>Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.</li>
<li>Other duties as assigned by Supervisor. </li>
</ul>
 
Requirements:
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Bilingual Spanish is highly preferred but not required.</li>
<li>Ability to utilize medical terminology to communicate with patients and healthcare professionals.</li>
<li>Excellent organizational skills, with a strong attention to detail.</li>
<li>Proficient in Microsoft Office Suite (Word, Excel, Outlook).</li>
<li>Ability to multi-task and work well under pressure in a fast-paced environment.</li>
<li>Self-motivated and able to work both independently and as part of a team. </li>
</ul>
Education and Experience Requirements
<ul>
<li>Experience using electronic health records (EHR) systems.</li>
<li>1+ years of experience in customer service or patient care coordination.</li>
<li>Specialty Pharmacy experience is highly preferred.</li>
<li>IVIG scheduling and care coordination experience is highly preferred.</li>
<li>Experience with CareTend pharmacy system is highly preferred. </li>
</ul>

Patient Care Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Overview: Legacy Oral and Facial Surgery is seeking a professional, courteous, and self-motivated Patient Care Coordinator to manage front-office operations and deliver an exceptional patient experience. This role involves welcoming patients, handling phone calls, scheduling appointments, maintaining records, and managing financial interactions.
 
Check out this video to get a look at our practice and team culture. 11:10 Productions Portfolio, President Bob Levitan - Legacy
 
Essential Duties:
<ul>
<li>Serve as the first point of contact, answering phone calls and addressing patient requests, concerns, and needs in a professional, friendly manner.</li>
<li>Triage patient inquiries and escalate issues to the Practice Manager when necessary.</li>
<li>Review and discuss treatment plans, insurance coverage, and patient balances to ensure patients understand their financial responsibilities.</li>
<li>Accurately determine and document co-pays, deductibles, and out-of-pocket expenses for patients’ upcoming appointments.</li>
<li>Process and record payments made in person, by mail, or over the phone.</li>
<li>Present payment options to patients and arrange payment plans according to practice protocols.</li>
<li>Monitor and optimize the daily schedule for efficiency and productivity, coordinating both Doctor and hygiene schedules to meet utilization goals.</li>
<li>Ensure follow-up appointments are scheduled for all hygiene patients and update records as needed.</li>
<li>Maintain continuing care and overdue treatment lists, scheduling preauthorized treatment promptly once insurance approvals are received.</li>
<li>Verify that all necessary radiographs, lab cases, paperwork, and patient information are complete and up-to-date before appointments.</li>
<li>Ensure any required medical clearances are obtained prior to patient appointments.</li>
<li>Send requested records to patients and update patient files.</li>
<li>Check in lab cases and update records with relevant information.</li>
<li>Support the Team Lead with additional administrative tasks as required.</li>
<li>Perform other duties as assigned.</li>
</ul>
Key Qualifications:
<ul>
<li>Must be willing to complete a background check.</li>
<li>Professional, courteous, self-motivated, and a team player with excellent communication skills.</li>
<li>Organized, detail-oriented, trustworthy, and flexible.</li>
<li>Able to work effectively in a fast-paced environment, handling 30+ patients per day.</li>
<li>Strong work ethic, dedicated, and punctual.</li>
<li>Experience in the dental or oral surgery field, with knowledge of insurance, OMSVision, and Office365.</li>
</ul>
Knowledge/Skills/Abilities:
<ul>
<li>Proficient in Microsoft Office and Teams</li>
<li>Strong verbal and written communication skills</li>
<li>Excellent customer service and leadership abilities</li>
<li>Skilled at fostering effective working relationships within the team</li>
</ul>
Education/Experience Required:
<ul>
<li>High School Diploma or equivalent</li>
</ul>
Benefits:
<ul>
<li>Medical, Dental, Vision, and Life Insurance</li>
<li>401(k) plan</li>
<li>Paid Time Off and holiday pay</li>
<li>Competitive pay</li>
</ul>
Schedule:
<ul>
<li>Monday – Thursday: 7:30 am – 5:00 pm</li>
<li>Friday: 7:30 am – 2:00 pm</li>
</ul>
This position requires learning and excelling in front-office procedures, including check-in and check-out, scheduling, handling phone calls, and verifying insurance benefits. Join Legacy Oral and Facial Surgery to be part of a collaborative, patient-focused team dedicated to outstanding care.
Requirements:

<h3>Job Description</h3>
Job DescriptionDescription:
Patient Care Coordinator
Do you want a rewarding career where you will make a difference in the lives of hundreds of people getting better with physical therapy? As a Patient Care Coordinator at Comprehensive Physical Therapy, you play an essential role in streamlining the healthcare experience for both patients and medical professionals. Your managerial skills help maintain an efficient clinic, ensure timely care, and contribute to high patient satisfaction.
-
Job Responsibilities:
<ul>
<li> Coordinating and scheduling appointments to optimize patient care and clinic workflow.</li>
<li> Verifying insurance details and assisting in billing processes.</li>
<li> Acting as a liaison between patients, healthcare providers, and insurance companies.</li>
<li> Managing patient records, including the secure storage and retrieval of confidential information.</li>
<li> Overseeing patient check-in and check-out while ensuring a smooth flow in the clinic.</li>
</ul>
 
Your role as a Patient Care Coordinator not only helps in the functional aspects of our clinic but also greatly influences the patient’s experience. Your ability to juggle various responsibilities while maintaining a friendly, welcoming demeanor is crucial.
-
If you are detail-oriented, have a knack for organization, and enjoy making a real difference in a healthcare setting, we would be delighted for you to join our team at Comprehensive Physical Therapy in Mandeville and Metairie, Louisiana
Requirements:
Skills and Requirements:
<ul>
<li> Excellent organizational and multitasking abilities.</li>
<li> Strong communication skills, both written and verbal.</li>
<li> Prior experience in healthcare administration or a similar role.</li>
<li> Familiarity with electronic health records and medical office software.</li>
<li> Problem-solving skills and the ability to work under pressure.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
 
Join Our Team as a Patient Care Coordinator at PreservEndo!
 
About Us:
At PreservEndo, we don’t just save teeth – we create smiles! We’re a highly trusted endodontic practice proudly serving the Cary and Zebulon communities (and beyond). Our passion lies in delivering top-notch care with a compassionate touch. We’re not just a dental office – we’re a team that treats patients like family in a fun, welcoming, and supportive environment.
 
The Role:
Are you the kind of person who thrives on making others feel comfortable, organized, and informed? If so, you might be the perfect fit for our Patient Care Coordinator role! You’ll be the friendly voice and smiling face that makes every patient feel like a VIP, all while keeping our schedule running like clockwork and managing essential office tasks.
 
What You’ll Do:
<ul>
<li>Keep our appointment schedule as polished.</li>
<li>Help patients navigate their treatment plans, insurance questions, and balances with confidence.</li>
<li>Ensure every patient’s records, radiographs, and paperwork are completed prior to their appointments.</li>
<li>Jump in where needed to support the team and keep operations running seamlessly.</li>
</ul>
 
What We Offer:
<ul>
<li>Competitive Pay – Because your time and talent are invaluable.</li>
<li>401(k) Plan – Start planning for your future today.</li>
<li>Medical, Dental, and Vision Insurance – We've got you covered!</li>
<li>Paid Time Off (PTO) &amp; Holiday Pay – Recharge, relax, and enjoy the holidays.</li>
<li>Mileage Reimbursement – We’ll make sure your travel between our Cary and Zebulon offices is hassle-free.</li>
</ul>
 
What You Bring to the Table:
<ul>
<li>A high school diploma or equivalent (we know you’re a superstar, but this is step one).</li>
<li>At least one year of dental office experience (bonus points for endodontic know-how!).</li>
<li>Bilingual skills are required.</li>
<li>A knack for staying organized and calm under pressure.</li>
<li>A friendly, can-do attitude that makes every day a little brighter.</li>
</ul>
 
When &amp; Where:
<ul>
<li>Monday and Wednesday – Cary Location</li>
<li>Tuesday and Thursday – Zebulon Location</li>
<li>Schedule – Monday through Thursday, 6:40 AM to 4:30 PM</li>
</ul>
 
If you’re ready to bring your positive energy, organizational skills, and people-first mindset to a practice that truly makes a difference, we’d love to hear from you!
Requirements:

<h3>Job Description</h3>
Job Description
Adecco Healthcare &amp; Life Sciences is currently recruiting for a Patient Care Coordinator in Sea Girt, NJ. This is an on-site role.
Please review the details below and apply with an updated resume for consideration.
Position: Patient Care Coordinator Pay: $24 to $26 per hour (based on experience) Type: Two-Month Contract with possibility of getting an extension Location: Sea Girt, NJ 08750 Schedule: Monday – Friday, 8:45 AM – 5:00 PM 
Primary Responsibilities:
· Perform front desk operations including patient check-in and check-out
· Schedule appointments and follow-up visits
· Answer incoming calls and respond to patient inquiries
· Handle faxing, messages, and document coordination
· Support providers and clinical staff in a fast-paced office setting
Qualifications:
· High School diploma or GED equivalent required
· Previous healthcare office experience required
· EPIC electronic medical record experience preferred
· Excellent communication, multitasking, and organizational skills
Why work for Adecco?
<ul>
<li>
Excellent Weekly Pay
</li>
<li>
401(k) Plan
</li>
<li>
Skills Training
</li>
<li>
Excellent medical, dental, and vision benefits
</li>
</ul>
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
IMPORTANT: This job is being recruited for by Adecco’s Health and Life Science division, not your local Adecco Branch Office.
For opportunities available at Adecco Medical and Science go to <a href="http://www.adeccousa.com/industries/medical-and-science" target="_blank">www.adeccousa.com/industries/medical-and-science</a>
Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit <a href="http://www.adeccousa.com/candidate-privacy/" target="_blank">http://www.adeccousa.com/candidate-privacy/</a>. The Company will consider qualified applicants with arrest and conviction record
 Pay Details: $24.00 to $26.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.adecco.com/en-us/candidate-privacy" target="_blank">https://www.adecco.com/en-us/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
PAX Health is a leading mental and behavioral health organization dedicated to providing comprehensive and compassionate care to individuals facing mental health challenges. Our team of professionals strive to create an environment where mental health is prioritized, stigma is eradicated, and individuals can thrive in their journey towards well-being.
 
We are seeking a highly organized and compassionate Patient Care Coordinator to join our team.
 
The Patient Care Coordinator holds a pivotal role in managing both patient care and administrative tasks. Their primary objective is to ensure that patients receive exemplary support and assistance throughout their healthcare journey.
 
Responsibilities:
<ul>
<li>Greet and assist clients and visitors in a professional and courteous manner.</li>
<li>Answer phone calls, schedule appointments, and manage office calendars.</li>
<li>Maintain accurate client records and case files, ensuring confidentiality and compliance with privacy regulations.</li>
<li>Prepare and process necessary documentation for workers' compensation cases.</li>
<li>Draft and send letters, emails, and other forms of communication to clients, insurance providers, and medical professionals.</li>
<li>Assist with scheduling and coordinating meetings, assessments, and evaluations.</li>
<li>Provide exceptional customer service to clients, including answering questions about the process, scheduling evaluations, and providing updates.</li>
<li>Support clients through the completion of necessary forms, ensuring clarity and accuracy.</li>
<li>Additional tasks as needed.</li>
</ul>
Requirements:
Qualifications:
<ul>
<li>High school diploma or equivalent required. A college degree is preferred.</li>
<li>Previous administrative experience in a healthcare or psychological practice is preferred, especially within workers' compensation.</li>
<li>Familiarity with workers' compensation terminology and processes is highly desirable.</li>
<li>Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Professional and courteous demeanor, with an emphasis on client confidentiality and respect.</li>
<li>Full-time position, Monday through Friday.</li>
</ul>
Typical office hours: 9:00 AM – 5:00 PM
<ul>
<li>Punctuality and efficiency paired with empathy and interpersonal skills.</li>
<li>Proficiency in Word, Excel, and Google Suite.</li>
</ul>
Equal Opportunity Employer (EOE) Statement for PAX Health
Pax Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a diverse and inclusive work environment where all employees are valued, respected, and treated fairly. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

<h3>Job Description</h3>
Job DescriptionDescription:
Hello from Clear Lakes Dental! We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full time/part time Patient Care Coordinator (PCC). We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training! 
Position Title: Patient Care Coordinator Status: Full-Time – Non- Exempt Hourly Professional Report to: Dental Operations Manager (DOM) Supervisor: Assistant Patient Support Team Manager (APSTM) 
Requirements:
 As a Patient Care Coordinator you will play an important role in working with our clinical team. You will schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. This role is critical to the success of our patients and practice. You will provide exceptional customer service to all individuals calling into the clinic. 
Compensation: $16.00, plus we have a bonus program that is unlimited. 
Responsibilities and Duties Greet patients by phone, schedule their appointments within the scheduling software (FUSE) and create a positive, welcoming experience. Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow. Uploading the necessary documents into patients profile Ensuring all dental insurance is active for the current month Ensuring all dental history is accurate Obtaining necessary insurance benefits and eligibility Register new patients and maintain accurate patient records. Copy and scan documents into patients’ charts. Request chart/patient transfers. Record patient issues/conversations in communication log or chart. Contact patients for follow up appointments. Maintains patient confidentiality. 
Qualifications 1 year of customer service experience. Must be able to handle a fast paced environment. Strong written and oral communication skills. Demonstrated ability to manage complex operational matters. Highly motivated and self starter attitude. Energetic, engaging personality. Enjoy working with people. Proficient with computers (typing 50-60 wpm). Bilingual in Spanish, Somali, Oromo or Hmong a plus. 
Hours 8:45 a.m. to 5:30 p.m. CST - with 1 hour lunch break rotating

<h3>Job Description</h3>
Job DescriptionDescription:
At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.
 Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.
 Key Responsibilities:
<ul>
<li>Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.</li>
<li>Payment Collection: Collect co-payments and manage billing inquiries.</li>
<li>Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently.</li>
<li>Communication: Answer phone calls and emails promptly, providing accurate information and assistance.</li>
<li>Referrals Management: Communicate with referring offices and follow up with patients as necessary.</li>
<li>Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.</li>
<li>Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations.</li>
</ul>
Qualifications:
<ul>
<li>Excellent verbal and written communication skills.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multi-task and manage time effectively in a fast-paced environment.</li>
<li>Proficient in using dental practice management software, required.</li>
<li>Previous experience in a dental or medical office is preferred.</li>
<li>A positive attitude and a team-oriented approach to work.</li>
</ul>
Benefits:
<ul>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
Schedule:
Tuesday-Friday 6:30 a.m. to 5:00 p.m. with Mondays OFF
Requirements:

<h3>Job Description</h3>
Job Description
Are you passionate about delivering exceptional patient care and navigating the world of Medicare DME with confidence? Join our dynamic and growing team as a full-time Patient Care Coordinator, where you'll play a vital role in ensuring our patients receive the medical supplies they need with ease and efficiency. We offer a supportive work environment focused on collaboration, quality, and growth. If you thrive in a fast-paced environment and enjoy working collaboratively, we'd love to hear from you! If you don't meet every qualification listed, we still encourage you to apply - we're always looking for great people who are eager to learn and grow. Why Sentido Health? 
We value our employees and offer a competitive benefits package that includes: 
<ul>
<li>80 to 160 hours of PTO. </li>
<li>Quarterly bonuses based on company performance. </li>
<li>401K Plan 100% matching at 4%, with a half match at 5%-6%</li>
<li>Comprehensive medical, dental, vision, life, accidental, and GAP insurance. </li>
<li>Free gym membership for full-time employees. </li>
<li>Telehealth services. </li>
<li>Internal growth and developmental opportunities. </li>
</ul>
Salary Grade/Level/Family/Range Full-Time, Non-Exempt, Hourly
Reports to Operations Manager 
Summary/Objective 
This position highly prefers someone with Medicare DME experience. The position entails communicating with Patients, Account Managers, Referral Sources (Doctor’s office, Case Managers, Nurses, etc.) with a high level of customer service. 
Must have strong knowledge of insurance eligibility verification process; know how to calculate deductibles and coinsurance for primary and secondary policies. 
Strong background in Medicare, Medicaid and Private Insurance documentation requirements. 
An in-depth knowledge regarding compliance standards. 
Strong multitasking and prioritizing tasks with great organization and detail is required. Collaborate strongly with co-workers in a team setting. 
Essential Functions/Job Duties
<ul>
<li>Contacts patients to introduce themselves and the company and assures that the customer understands the process involved in processing their initial order for Medical Supplies. </li>
<li>Advises patient that they are their Patient Care Coordinator and will be acting on their behalf to assure the smooth processing of their order. </li>
<li> Facilitates communication between the patient, third party payers, distributors, Doctors, Nurses, Case Managers, Account Managers and others as required to meet the patient’s needs and expectations. </li>
<li>Assures that patients paperwork is completed and received quickly, and orders are processed in a timely manner by communicating regularly with the responsible parties. </li>
<li>Enters and maintains accurate and up to date information in Brightree. </li>
<li>Responds to patient inquiries, requests, and complaints in a timely manner working with other staff members. </li>
<li>Explains insurance requirements needed to qualify for specific products.</li>
</ul>
 Required skills
<ul>
<li>Medicare DME experience preferred </li>
<li>Bilingual in Spanish and English (preferred not required).</li>
<li>Experience recognizing the needs and concerns of individuals.</li>
<li>Effectively communicate orally and in writing.</li>
<li>Ability to follow verbal and written instruction.</li>
<li>Professional telephone &amp; email etiquette.</li>
<li>Able to work in fast-paced, self-directed environment.</li>
<li>Detail oriented with excellent time management skills.</li>
<li>Decision-making, problem resolution and creative thinking skills.</li>
<li>Responds well to multitasking while providing exceptional customer service, support and response.</li>
</ul>
Supervisory Responsibility
None
Work Environment
In-Office 2726 Crosdaile Dr Suite #210 Durham, NC 27705 
Physical Demands
Able to lift and carry up to 20lbs 
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. 
Travel
None
Preferred Education and Experience
<ul>
<li>Highschool Diploma </li>
<li>Bilingual is preferred but not required </li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
 
Sentido Health is proud to be an Equal Opportunity Employer and participates in E-Verify to confirm work authorization. If you're ready to make a meaningful impact and grow with a company that cares, we'd love to hear from you!

<h3>Job Description</h3>
Job Description
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Imagine being the superhero of healthcare, making sure Ennoble Care delivers exceptional service to doctors, clinicians, staff, and patients to conquer their healthcare goals. This is done through our inbound Center of Excellence where the team is working with patients and medical professionals every day!
Please note: This is a full-time in office position.
As a Patient Care Coordinator, you are not just a coordinator – you are responsible for the patient care plan, supporting caregivers and families with empathy and patience. Whether it is helping with prescription refills, decoding lab results, documenting sensitive patient data and being that smiling face, our mission, "to care is an honor" is the foundation to providing a best-in-class patient experience.
To be a successful Patient Care Coordinator, previous healthcare experience and a background in handling inbound and making outbound calls will be great! Comfortable using software applications for data entry and client information look-up, such as, but not limited to EMR/EHR &amp; CRM systems. We are happy to provide our team members with new hire training and onboarding support to prepare you for success!
Ideal Attributes:
<ul>
<li>Solution Seeker
<ul>
<li>Quickly identify a patient's challenge and provide the best solution utilizing internal systems, training &amp; knowledge base materials. Active listening and critical thinking are essential to accurately capture and relay information.</li>
</ul>
</li>
</ul>
<ul>
<li>Customer Service Champion
<ul>
<li>Superior customer service and communication skills, demonstration of patience &amp; empathy with a drive for delivering exceptional experiences.</li>
</ul>
</li>
</ul>
<ul>
<li>Systems Navigator
<ul>
<li>Experience navigating multiple applications/systems across more than 1 screen, proficiency in typing and MS Windows based applications.</li>
</ul>
</li>
</ul>
<ul>
<li>Professionalism &amp; Development
<ul>
<li>Drive to meet daily/weekly/monthly individual and team goals.</li>
<li>Strive for continuous self-development and career progression.</li>
<li>Ability to pass a pre-employment background screening.</li>
<li>Adhering to the company's punctuality and PTO policies.</li>
</ul>
</li>
</ul>
Company Benefits: Paid Training, Medical, Dental, Vision, and Life insurance, PTO, Paid Office Holidays, Paid Sick Time, 401(k) with up to 3% company match, Referral Program, and much more! Equal Opportunity Employer M/F/D/V
About Ennoble Care
Full-time employees qualify for the following benefits:
<ul>
<li>Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. </li>
<li>Paid Time Off</li>
<li>Paid Office Holidays </li>
</ul>
All employees qualify for these benefits:
<ul>
<li>Paid Sick Time</li>
<li>401(k) with up to 3% company match</li>
<li>Referral Program</li>
<li>Payactiv: pay-on-demand. Cash out earned money when and where you need it!</li>
</ul>
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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