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<h3>Job Description</h3>
Job Description
Customer Support Representative – Contract Opportunity
&nbsp;Location: Columbus, OH
&nbsp;Duration: 6-12 months contract
&nbsp;Pay: $19.16/hour
Are you passionate about providing exceptional customer service? We're seeking a&nbsp;Customer Support Representative with&nbsp;6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm.
Ideal Candidate:
✔ Recent grad with a&nbsp;Bachelor’s in Business (Finance, Accounting, Economics, or related) preferred.
✔ Experience or internship in&nbsp;banking, financial services, or customer support is highly preferred.
✔ Strong&nbsp;communication, problem-solving, and organizational skills.
✔&nbsp;Preference for candidates with at least one of the following criteria:
• College Degree
• Previous&nbsp;contact center experience
What You’ll Do:
• Handle incoming phone calls regarding various&nbsp;customer service inquiries on Morgan Stanley accounts.
• Respond with a high degree of&nbsp;accuracy and efficiency, consistently meeting key department performance metrics.
• Troubleshoot and resolve&nbsp;customer concerns while ensuring a positive experience.
• Maintain detailed and accurate records of&nbsp;customer interactions and transactions.
Why Join Us?
Gain valuable experience with a&nbsp;leading financial institution. Work in a fast-paced, team-oriented environment that values&nbsp;career growth and professional development. Plus, there’s a possibility to convert to a&nbsp;permanent position after the contract period!
&nbsp;Apply now to take the next step in your customer service career
Company DescriptionRussell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization. 
<h3>Company Description</h3>
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Costumer Support Representative

<h3>Job Description</h3>
Job Description
Romulus, a dynamic sales and customer acquisitions firm in Providence, is looking for highly motivated individuals to join our team as Internet Sales Support Representatives. This Internet Sales Support Representative role is an exceptional entry-level opportunity for those ready to gain hands-on experience in the telecommunications industry, develop powerful technical support and sales enablement skills, and build a rewarding career by supporting the growth of essential internet services.
As an Internet Sales Support Representative, you'll be on the front lines, providing crucial assistance to both our sales team and direct customers regarding internet services. Through comprehensive, hands-on training, you'll become an expert in various internet technologies, service plans, and common connectivity solutions. Your role will involve directly addressing inquiries, clarifying technical details, troubleshooting basic issues, and ensuring a seamless experience that empowers customers to choose and enjoy reliable internet service.
Key Responsibilities of the Internet Sales Support Representative
<ul>
<li>Serve as a primary direct contact for customers and businesses for inquiries specifically related to internet services</li>
<li>Provide essential pre-sales technical support and detailed product information directly to potential customers and post sales support in clarifying internet service specifics</li>
<li>Clarify internet service details, coverage availability, compatibility requirements, and benefits to ensure customers make informed decisions</li>
<li>Actively listen to customer concerns regarding internet connectivity or service, accurately diagnose basic issues, and deliver empathetic, solution-focused resolutions</li>
<li>Qualify leads for internet sales by assessing customer needs and technical feasibility</li>
<li>Collaborate directly with the sales team to ensure a smooth customer journey from initial interest to activated internet service</li>
<li>Process documentation related to internet service sign-ups, upgrades, or downgrades, ensuring accuracy and compliance</li>
<li>Proactively identify opportunities to support sales efforts through effective problem-solving, clear information sharing, and ensuring customer confidence in internet services.</li>
</ul>
Qualifications of the Internet Sales Support Representative
<ul>
<li>Relevant experience in direct customer service, technical support, retail, or other direct customer-facing roles where problem-solving was key.&nbsp;</li>
<li>Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly</li>
<li>Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs related to internet services.</li>
<li>Demonstrated ability to problem-solve effectively&nbsp;</li>
<li>Maintains professionalism, patience, and composure in high-pressure or challenging situations&nbsp;</li>
<li>Exhibits a proactive, customer-first attitude with a strong focus on driving satisfaction and supporting sales success.</li>
</ul>
#LI-Onsite

Internet Sales Support Representative

<h3>Job Description</h3>
Job DescriptionABOUT THE ROLE The Field Technical Representative will support the Spray Foam Business unit within Holcim Building Envelope. Holcim Building Envelope (HBE) combines some of the most iconic brands in roofing, insulation, and waterproofing. Our Spray Foam product offering includes applicator-friendly, high-performing products from both the Gaco and SES brands. The FST provides in-depth training on all SPF installations for newly authorized contractors, existing contractors, sales representatives, distributors, and building owners. They will also serve a resource and subject matter expert as needed for customers and companywide. The ideal candidate will reside in Arizona, Colorado, Texas, or Oklahoma. WHAT YOU'LL BE DOING: 
<ul>
<li>Responsible for training customers, sales representatives and teammates in how to apply company products per product specifications. </li>
<li>Training could be at company facility, customer's location or job site and in front of small or large groups.</li>
<li>Assist insulation contractor, building owner and sales representatives, to resolve normal installation problems.</li>
<li>Provide insulation trainings and interim inspections to prevent and resolve potential installation problems.</li>
<li>Extensive travel required to customer job sites for troubleshooting and /or training on application of company products.</li>
<li>Input on company spec's and PDS is required to make sure the most accurate information is available for the customer.</li>
<li>Will submit timely reports on customer projects daily reports are required to document projects, what was discussed and any action points if any.</li>
<li>Responsible for creating and improving customer or employee training programs.</li>
<li>Ability to develop strong customer relationships and inspire customer confidence.</li>
<li>Will inspect projects, warranted and non-warranted, to ensure company Standards are followed.</li>
<li>Assist manufacturing facilities and lab with development of new products.</li>
<li>Ability to follow all company or applicable governmental safety and regulations are required.</li>
<li>Additional responsibilities as assigned.</li>
</ul>
 WHAT WE ARE LOOKING FOR: 
<ul>
<li>High school diploma and minimum of eight years' construction experience in a Foreman or Superintendent role.</li>
<li>Technical Certification or Associates degree, or Bachelors degree in Construction Management (or similar field).</li>
<li>Minimum of two year's field service experience as a Field Service Technician is preferred.</li>
<li>Insulation Application - Strong technical expertise in application of High Pressure SPF.</li>
<li>Advanced expertise in High Pressure SPF Equipment and Spray Rig Maintenance.</li>
<li>Must be personable and professional and maintain a high-level of integrity.</li>
<li>Strong customer service focus.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to think outside the box is required.</li>
<li>Good organizational and time management skills are a must.</li>
<li>Must be able to travel 70% to 90% of the work week by air or car. </li>
<li>Must also be able to work flexible hours with minimum notification when necessary. </li>
<li>Location of individual should be near a major airport.</li>
</ul>
 WHAT WE OFFER 
<ul>
<li>Competitive Compensation</li>
<li>Retirement Savings</li>
<li>Medical, Dental, Disability and Life Insurance Coverage</li>
<li>Holistic Health &amp; Well-Being Programs</li>
<li>Health Savings Accounts (HSA) &amp; Flexible Spending Accounts (FSA) for Health and Dependent Care</li>
<li>Vision and other Voluntary Benefits and Discounts</li>
<li>Paid Time Off and Holidays</li>
<li>Paid Parental Leave (Maternity and Paternity)</li>
<li>Educational Assistance Program</li>
</ul>
 BUILDING INCLUSIVE WORKSPACES At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition! Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email <a href="mailto:recruiting-accommodations@amrize.com" target="_blank">recruiting-accommodations@amrize.com</a>. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.]]&gt;

Field Technical Representative - Spray Foam

<h3>Job Description</h3>
Job DescriptionAre you passionate about technology and education? Do you enjoy solving technical problems and helping others? Our Educational Client is looking for a dedicated Help Desk Technical Support Specialist to join their team and make a difference in the world of education! Position: Help Desk Technical Support Specialist Location: Dallas, TX and other locations in Texas Type: Full-Time - 40 hours - candidates needs to have open flexibility What You'll Do: * Technical Assistance: Provide top-notch technical support to K-12 educators, students, and staff. * Issue Resolution: Troubleshoot and resolve hardware, software, and network issues efficiently. * Customer Service: Deliver exceptional customer service and ensure user satisfaction. * Documentation: Maintain accurate records of support requests and solutions. * Training: Conduct training sessions to help users understand and utilize technology effectively. * Collaboration: Work closely with other IT team members to improve support processes and systems. What We're Looking For: * Associate's or Bachelor's degree in Information Technology, Computer Science, or related field. * Strong problem-solving skills and technical aptitude. * Excellent communication and interpersonal skills. * Experience with help desk software and remote support tools. * Ability to work independently and as part of a team. * Previous experience in a technical support role is a plus! Why Join Us? * Competitive Salary: Makes $17.50/hr while making a positive impact on education. * Growth Opportunities: Advance your career with ample opportunities for professional development. * Supportive Environment: Work in a collaborative and friendly atmosphere. EEO/AA Employer/Vet/Disabled. The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1010 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

Help Desk Technical Support

<h3>Job Description</h3>
Job DescriptionRequisition Title:&nbsp;Technical Service Representative 2 - PAC&nbsp;(045PN) US-FL-MelbourneDescription&nbsp;
Powertrain Assistance Center (PAC)
At Percepta,&nbsp;we bring first-class service across each market we support. As a&nbsp;Technical Representative II&nbsp;in&nbsp;Melbourne Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying&nbsp;the satisfaction of being part of a unique culture.
What You’ll Be Doing&nbsp;
<ul>
<li>&nbsp; &nbsp; &nbsp; &nbsp; Receive inbound calls from competitive make dealerships and independent repair facilities regarding powertrain warranty claims adjudication per contract terms and contact handling processes.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Receive inbound calls from F/L dealerships, competitive make dealerships, independent repair facilities, and vehicle owners regarding warranty process/policy and claims adjudication per contract terms and contact handling processes.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Receive inbound calls from independent inspectors taking verbal inspections reports and documenting them in the appropriate systems.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Receive inbound emails from 3rd party vendors and process warranty claims for Motor craft products.</li>
<li>&nbsp; &nbsp; &nbsp; Review digital photographs and supporting documentation.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Provide real time powertrain related technical assistance to competitive make dealerships and independent repair facilities.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Perform detailed claim analysis and adjudication per contract terms and contact handling processes.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Place outbound calls to independent repair facilities and dealerships providing claim approval/denial details.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Communicate with dealers and repair facilities in a professional, knowledgeable, empathetic manner pertaining to claim adjudication and concerns if authorization will not be provided.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Provide assistance to F/L dealerships inquiring about the national powertrain network (NPN)</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Provide assistance to F/L dealerships submitting powertrain warranty registrations.</li>
<li>Properly log all dealer contacts into appropriate contact system, to allow for an accurate historical view of contacts from the CRC.</li>
</ul>
What You Bring to the Role&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High School Diploma or equivalent
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 2-3 year of customer service experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training - preferred
A Bit More About Your Role
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to analyze repair shop diagnosis information to determine coverage eligibility
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to read and understand workshop manual and electrical schematics
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to speak confidently about repair procedures 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency with part numbers and parts catalog supersession pertaining to powertrain assemblies 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent interpersonal skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexibility and adaptability in a fast-paced environment
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to analyze and solve problems
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate and articulate in a professional and effective manner both verbally and written
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to provide technical coaching and feedback to TSR I &amp; II level agents
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to exercise independent judgment and decision making
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reasoning ability and logical thinking
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong computer and typing skills – speed and accuracy of 40-60 WPM required
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Intermediate computer skills required, i.e. Web Browsing, Email
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two years of customer service experience with an emphasis on chat required
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to maintain the highest level of confidentiality
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic knowledge of Microsoft Outlook, Excel, and Word preferred 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work in a team fostered environment
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work in a multi-tasked environment, while prioritizing and organize work
About Percepta&nbsp;
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breath and play by them&nbsp;every&nbsp;day. As a Percepta team member, you can expect:&nbsp;&nbsp;
Culture of Service&nbsp;- to be treated like you are the customer from day one&nbsp;
Teamwork– belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions
Respect– a team that is accountable, dependable and gives you their full attention
Proactive– to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career&nbsp;Growth&nbsp;- lots of learning opportunities for aspiring minds
Diversity&nbsp;- be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation&nbsp;– we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.

Technical Service Representative 2 - PAC

<h3>Job Description</h3>
Job Description
Join our team as a Customer Service Representative, where you'll play a vital role in delivering exceptional support and ensuring customer satisfaction. Job Title: Customer Service Representative Location: Santa Ana, Ca Schedule: Mon-Fri; 8:00am - 5:00pm Pay: $20.00 - $22.00 per hour (D.O.E)
Job Overview
We’re seeking a dedicated Customer Service Representative to manage technical support calls and assist in dispatching tasks. The role involves providing a high level of customer service, communicating effectively, and maintaining a polite and friendly demeanor.
Key Requirements:
<ul>
<li>1-2&nbsp;years of customer service experience preferred.</li>
<li>Strong verbal and written communication skills.</li>
<li>Professional and approachable attitude.</li>
</ul>
PandoLogic. Keywords: Customer Service Representative, Location: Anaheim, CA - 92807 , PL: 597766714

Customer Service Representative - Technical Support - 1st Shift

<h3>Job Description</h3>
Job Description
Join our team as a Customer Service Representative, where you'll play a vital role in delivering exceptional support and ensuring customer satisfaction. Job Title: Customer Service Representative Location: Santa Ana, Ca Schedule: Mon-Fri; 8:00am - 5:00pm Pay: $20.00 - $22.00 per hour (D.O.E)
Job Overview
We’re seeking a dedicated Customer Service Representative to manage technical support calls and assist in dispatching tasks. The role involves providing a high level of customer service, communicating effectively, and maintaining a polite and friendly demeanor.
Key Requirements:
<ul>
<li>1-2&nbsp;years of customer service experience preferred.</li>
<li>Strong verbal and written communication skills.</li>
<li>Professional and approachable attitude.</li>
</ul>
PandoLogic. Keywords: Customer Service Representative, Location: Chino, CA - 91708 , PL: 597766815

<h3>Job Description</h3>
Job Description
Join our team as a Customer Service Representative, where you'll play a vital role in delivering exceptional support and ensuring customer satisfaction. Job Title: Customer Service Representative Location: Santa Ana, Ca Schedule: Mon-Fri; 8:00am - 5:00pm Pay: $20.00 - $22.00 per hour (D.O.E)
Job Overview
We’re seeking a dedicated Customer Service Representative to manage technical support calls and assist in dispatching tasks. The role involves providing a high level of customer service, communicating effectively, and maintaining a polite and friendly demeanor.
Key Requirements:
<ul>
<li>1-2&nbsp;years of customer service experience preferred.</li>
<li>Strong verbal and written communication skills.</li>
<li>Professional and approachable attitude.</li>
</ul>
PandoLogic. Keywords: Customer Service Representative, Location: Newport Beach, CA - 92660 , PL: 597766830

<h3>Job Description</h3>
Job Description
Join our team as a Customer Service Representative, where you'll play a vital role in delivering exceptional support and ensuring customer satisfaction. Job Title: Customer Service Representative Location: Santa Ana, Ca Schedule: Mon-Fri; 8:00am - 5:00pm Pay: $20.00 - $22.00 per hour (D.O.E)
Job Overview
We’re seeking a dedicated Customer Service Representative to manage technical support calls and assist in dispatching tasks. The role involves providing a high level of customer service, communicating effectively, and maintaining a polite and friendly demeanor.
Key Requirements:
<ul>
<li>1-2&nbsp;years of customer service experience preferred.</li>
<li>Strong verbal and written communication skills.</li>
<li>Professional and approachable attitude.</li>
</ul>
PandoLogic. Keywords: Customer Service Representative, Location: Pomona, CA - 91769 , PL: 597766745

<h3>Job Description</h3>
Job Description
Join our team as a Customer Service Representative, where you'll play a vital role in delivering exceptional support and ensuring customer satisfaction. Job Title: Customer Service Representative Location: Santa Ana, Ca Schedule: Mon-Fri; 8:00am - 5:00pm Pay: $20.00 - $22.00 per hour (D.O.E)
Job Overview
We’re seeking a dedicated Customer Service Representative to manage technical support calls and assist in dispatching tasks. The role involves providing a high level of customer service, communicating effectively, and maintaining a polite and friendly demeanor.
Key Requirements:
<ul>
<li>1-2&nbsp;years of customer service experience preferred.</li>
<li>Strong verbal and written communication skills.</li>
<li>Professional and approachable attitude.</li>
</ul>
PandoLogic. Keywords: Customer Service Representative, Location: Lake Forest, CA - 92630 , PL: 597766835

31,355 technical support representative Jobs