<h3>Job Description</h3>
Job DescriptionSalary: DOE 
About the Role Telare Law is seeking an IT Support &amp; Onboarding Specialistto ensure every team member has a smooth, secure, and productive technology experiencefrom Day 1 onboarding through daily operations. This role combines technical support, system administration, and process improvementwith strong documentation and training skills.
 
What Youll Do
<ul>
<li>Coordinate technology setup for new hires (laptops, accounts, access permissions).</li>
<li>Serve as the first point of contact for IT support; troubleshoot hardware/software issues.</li>
<li>Manage user accounts, software licenses, and device inventory.</li>
<li>Create and maintain IT documentation, onboarding checklists, and training guides.</li>
<li>Support IT projects (system upgrades, software deployments) and process improvements.</li>
</ul>
 
What Were Looking For
<ul>
<li>Bachelors degree in IT, Communications, or related field.</li>
<li>2+ years in IT support, technical writing, or systems coordination.</li>
<li>Knowledge of Microsoft 365 administration, Salesforce, Zoom, and basic networking troubleshooting.</li>
<li>Strong communication and documentation skills for technical and non-technical audiences.</li>
<li>Organized, proactive, and able to manage multiple priorities.</li>
</ul>
 
Why Join Telar Law? We combine legal excellence with operational excellence. Our technology team ensures reliability, security, and efficiency across the firm. If you thrive in a collaborative environment and want to make an impact, wed love to hear from you.
 
Medical, Dental, Vision, HSA, Life, 401k Safe Harbor Match, PTO

IT Support and Onboarding Specialist

<h3>Job Description</h3>
Job Description
WHO WE ARE:
Annually serving over 1,400 youth and families, Lawrence Hall is a community-based organization committed to helping Chicago's youth, families, and communities heal from the adverse effects of childhood trauma. For more than 150 years, Lawrence Hall has been delivering high-quality care throughout the Chicago metropolitan area and is a statewide leader in highly effective, evidence-based, and innovative therapeutic treatment. Their core programs-Child and Family Treatment Center, Therapeutic Day School, Creative Therapies, Foster Care, Transitional/Independent Living Program, Workforce Development, and Community Wellness-have met the changing and complex needs of youth and families by not only becoming more community based, but also by developing more preventative programs that help curb violence in Chicago's communities.
 
ESSENTIAL FUNCTIONS
Reports to the assigned Program Manager or Vice President. Coordinates onboarding and acclimation of intensive cross-training for newly hired child welfare specialist. Actively participates in recruitment of foster care staff. Plays an integral role in foster care staff retention. Provides a more in depth post-CWEL foundations training and shadowing curriculum to support the child welfare specialist new to their position. Good written and verbal communication skills are essential. Requires knowledge of trauma exposure, knowledge of the 5 S's of trauma: Safety, Self-Regulation/Soothing, Supportive, Strengths, Self-Care, and an understanding of and recognition of the signs of traumatic stress. Must be able to effectively use verbal and intervention skills with individuals six (6) through twenty-one (21) years of age. Flexible schedule required as Onboarding Specialist may need to work with employees at various times of the day/days of the week. 
 
JOB RESPONSIBILITIES
<ul>
<li>This position requires constant contact with employees and connectivity to the overall organizational strategies to help improve performance</li>
<li>Lead the child welfare specialist new hire onboarding experience during the first 90 days</li>
<li>Provides re-education to staff as needed to encourage development</li>
<li>Shadow new foster care employees during the orientation period on court dates and home visits to provide support and coaching in consultation with the assigned supervisor</li>
<li>Maintain job aids, learning materials and resources related to child welfare specialist processes/procedures</li>
<li>Orient, train, coach and evaluate all new foster care employees in their service functions</li>
<li>Maintains staff records including tracking staff Professional Development and continuing education to ensure all staff are up-to-date and in compliance</li>
<li>Sets a positive example for employees, is a role model. Supports and trains employees on appropriate strategies using the 5 S's and therapeutic de-escalation skills</li>
<li>Promotes professional growth in employees, fostering strengths and redirecting efforts as necessary</li>
<li>Work with the HR team to develop and execute a child welfare specialist recruitment, orientation, training and retention plan that can reflect outcomes at increased capacity and retention.</li>
<li>Working with the Development and Marketing team, utilizes a multi-systemic approach to recruit foster care staff, including but not limited to:</li>
</ul>
<ol>
<li> Advertisements (determine value and efficacy of such advertisements)</li>
<li> Presentations to the community</li>
</ol>
<ul>
<li>Demonstrate a commitment to and participate in continuous professional development and knowledge of child welfare industry</li>
</ul>
 
QUALIFICATIONS
<ul>
<li>Bachelor's degree and two years of related work experience</li>
<li>Minimum of two years of experience in the child welfare field </li>
<li>Must have a Child Welfare Employee Licensure in good standing</li>
<li>Experience in training child welfare specialist processes/procedures preferred</li>
<li>Excellent interpersonal, facilitation, coaching and communication skills</li>
<li>Passion for company culture and employee satisfaction</li>
<li>Knowledge of childhood trauma and prior experience working in settings with youth and families that have been exposed to trauma or experiencing traumatic stress preferred</li>
<li>Proficiency using computer programs, including Microsoft Outlook, Microsoft Word, and Microsoft Excel</li>
<li>Valid Illinois/Indiana/Wisconsin driver's license. Personal vehicle may be required dependent on program assigned</li>
<li>No history of child abuse or neglect</li>
</ul>
 
Benefits and Perks that Support You
<ul>
<li>Time Off Benefits (PTO): Employees receive an average of 17-25 days of PTO, including vacation, paid leave, and sick time, in addition to 9 paid holidays.</li>
<li>Health Insurance: Comprehensive medical, dental, and vision plans are available for employees, spouses/domestic partners, and child dependents.</li>
<li>Wellness Reimbursement: Employees can receive up to $20 per month towards wellness-related subscriptions/memberships.</li>
<li>Retirement Savings: Our 401(k) plan includes a 100% employer match on contributions up to 3% after one year of service.</li>
<li>Supplemental Insurance: Coverage options include Critical Illness, Accident Insurance, and Short-Term &amp; Long-Term Disability for employees and their families.</li>
<li>Life &amp; AD&amp;D Insurance: Full-time employees receive term life insurance equal to twice their salary at no cost.</li>
<li>Commuter Benefits: Pre-tax options are available to help cover parking and transit expenses.</li>
<li>Employee Assistance Program (EAP): A free and confidential resource providing support for personal and work-related challenges.</li>
<li>Employee Referral Program: Employees can earn up to $1,500 for referring successful candidates.</li>
<li>Tuition &amp; Loan Assistance: Lawrence Hall is a qualifying employer for the Public Service Loan Forgiveness Program.</li>
</ul>
Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the necessary skills and abilities. Lawrence Hall encourages you to apply even if you do not have experience in all areas of essential functions. We look forward to your application.
This position meets the FLSA requirements for Exempt.
 
Job descriptions are not intended, and should not be construed to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
 
Equal Opportunity Employer M/F/D/V

Foster Care Onboarding Specialist

<h3>Job Description</h3>
Job Description
About Paradigm
Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world.
What is the role?
As an entry-level Customer Onboarding Specialist with one of our leading products, PracticePanther, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests.
In this role, you will:
<ul>
<li>Become a PracticePanther expert and offer personalized service to show the value of the product for long term use with your portfolio of clients.</li>
<li>Onboard &amp; train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day.</li>
<li>Be responsible for the management of a portfolio of clients to foster long-term business relationships. </li>
<li>Respond to customer support inquiries as quickly and accurately as possible via chat or phone. </li>
<li>Work collaboratively with other departments to resolve issues and deliver great customer experiences. </li>
<li>Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts. </li>
<li>Create, own, and execute onboardings for new and existing clients. </li>
<li>Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience. </li>
<li>Improve client satisfaction and retention.</li>
<li>Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers.</li>
<li>Perform other duties as assigned.</li>
</ul>
Qualifications
<ul>
<li>1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment</li>
<li>Project management skills</li>
<li>Experience leading initiatives and succeeding in a team environment</li>
<li>High-growth or early-stage startup experience is preferred</li>
<li>Knowledge in the legal industry advantageous</li>
</ul>
Who is the ideal candidate?
<ul>
<li>Must be patient, empathetic, and have great communication skills</li>
<li>Self-started and resourceful</li>
<li>Data driven</li>
<li>Strong interpersonal skills to work collaboratively with different departments</li>
<li>Comfortable with technology and learning new software</li>
<li>Ability to handle escalated customer issues</li>
<li>Self-motivated, diligent, and can inspire others</li>
<li>Excellent verbal and written communication skills</li>
<li>Organized, detail oriented, and able to manage multiple tasks</li>
<li>Must be personable and enjoy working in a client-facing role</li>
<li>Able to discuss technically detailed processes and integrations with customers who are both tech-savvy and non-technical</li>
</ul>
Benefits/Perks
<ul>
<li>Competitive salary</li>
<li>Paid vacation + sick and parental leave</li>
<li>Remote working flexibility</li>
<li>Budget for home office improvements</li>
<li>Company culture that encourages work/life balance</li>
<li>100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants</li>
<li>Bi-annual company retreats and many other fun activities to bring our team together as often as possible!</li>
</ul>

Customer Onboarding Specialist - PracticePanther

<h3>Job Description</h3>
Job Description
About Paradigm
Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world.
What is the role?
As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests.
In this role, you will:
<ul>
<li>Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients.</li>
<li>Onboard &amp; train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day.</li>
<li>Be responsible for the management of a portfolio of clients to foster long-term business relationships.</li>
<li>Respond to high level customer inquiries as quickly and accurately as possible via email or phone.</li>
<li>Work collaboratively with other departments to resolve issues and deliver a great customer experience.</li>
<li>Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts.</li>
<li>Work collaboratively with Sales to ensure a smooth client transition and onboarding process.</li>
<li>Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience.</li>
<li>Improve client satisfaction and retention.</li>
<li>Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers.</li>
<li>Perform other duties as assigned.</li>
</ul>
Qualifications
<ul>
<li>1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment</li>
<li>Project management skills</li>
<li>Experience leading initiatives and succeeding in a team environment</li>
<li>High-growth or early-stage startup experience is preferred</li>
<li>Knowledge in the legal industry advantageous</li>
</ul>
Who is the ideal candidate?
<ul>
<li>Must be patient, empathetic, and have great communication skills</li>
<li>Self-started and resourceful</li>
<li>Data driven</li>
<li>Strong interpersonal skills to work collaboratively with different departments</li>
<li>Comfortable with technology and learning new software</li>
<li>Ability to handle escalated customer issues</li>
<li>Self-motivated, diligent, and can inspire others</li>
<li>Excellent verbal and written communication skills</li>
<li>Organized, detail oriented, and able to manage multiple tasks</li>
<li>Must be personable and enjoy working in a client-facing role</li>
<li>Able to discuss technically detailed processes and integrations with customers who are both tech-savvy and non-technical</li>
</ul>
Benefits/Perks
<ul>
<li>Competitive salary</li>
<li>Paid vacation + sick and parental leave </li>
<li>Remote working flexibility </li>
<li>Budget for home office improvements </li>
<li>Company culture that encourages work / life balance </li>
<li>100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants</li>
<li>Bi-annual company retreats and many other fun activities to bring our team together as often as possible!</li>
</ul>

Customer Onboarding Specialist - MerusCase

<h3>Job Description</h3>
Job DescriptionJob Description 
Onboarding Specialist - Caregiver Success Benefits:&nbsp;
<ul>
<li>Compensation: $26 - $30/hr&nbsp;(Non-Exempt)</li>
<li>Type: Full-Time, ON-SITE</li>
<li>Schedule: Monday - Friday; 8:00 am-5 pm</li>
<li>On site in Irvine, CA&nbsp;&nbsp;</li>
<li>Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings</li>
<li>Generous PTO Plan (2 Week PTO) and encouragement to USE IT!</li>
<li>6 holiday&nbsp;&nbsp;</li>
<li>5 sick days&nbsp;&nbsp;</li>
<li>Grow &amp; Shine: Work alongside healthcare professionals who mentor and support your career growth.&nbsp;</li>
<li>Open Doors, Open Minds: Transparent leadership that listens and values your voice.&nbsp;</li>
<li>Work-Life Bliss: Team outings, company events, and a commitment to putting you first.&nbsp;</li>
<li>An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).</li>
</ul>
Onboarding Specialist - Caregiver Success Requirements:
<ul>
<li>At least 18 years old.</li>
<li>1+ years of experience in recruiting, training, or onboarding roles, particularly within healthcare</li>
<li>Fluent in Spanish</li>
<li>Effective written and verbal communication skills.</li>
<li>Ability to listen attentively, follow instructions, and meet outlined goals.</li>
<li>Interest in talent development and training, with a preference for prior experience in training, especially in healthcare.</li>
<li>College degree preferred. A professional demeanor and strong moral compass are essential.</li>
<li>Successful completion of a federal background check.</li>
<li>Proficient in Microsoft Office, cell phone apps, internet use, and experience with home care software or ATS is a plus.</li>
</ul>
About Us:&nbsp;
At Care Partners At Home, we believe in making a meaningful difference in the lives of our clients and their families by providing compassionate, reliable, and personalized care services. We are a trusted leader in the home care industry, dedicated to creating an environment where clients feel supported, caregivers feel valued, and our team members thrive.
Our mission is simple: to deliver exceptional care with heart. We pride ourselves on fostering a culture of collaboration, innovation, and professional growth. Whether it's empowering our caregivers, ensuring the highest standards of service for our clients, or supporting our team behind the scenes, we are united by our commitment to making care personal.
When you join Care Partners At Home, we value your talents, invests in your growth, and appreciates the work you do to make a real impact.
If you’re looking for a rewarding career where you can grow, feel supported, and truly make a difference, Care Partners At Home is the place for you!
Onboarding Specialist - Caregiver Success Essential Functions:
<ul>
<li>A dynamic and organized Onboarding Coordinator to lead 2–3 weekly orientations for new Personal Care Attendants, ensuring a welcoming and engaging experience.</li>
<li>This role manages half of the new hire pipeline, collaborates with recruiters and onboarding specialists to deliver high-quality orientation sessions, and ensures all necessary paperwork, licensure, and compliance requirements are met.</li>
<li>The ideal candidate will foster enthusiasm among new hires, build strong relationships, support cross-functional collaboration, and continuously refine onboarding best practices.</li>
<li>Additional responsibilities include supporting recruitment tasks and maintaining accurate personnel documentation.</li>
</ul>
Additional Information 
All your information will be kept confidential according to EEO guidelines.

Onboarding Specialist - Caregiver Success - Spanish Speaker

<h3>Job Description</h3>
Job DescriptionAlacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs.&nbsp;By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit&nbsp;<a href="http://www.AlacritySolutions.com" target="_blank">www.AlacritySolutions.com</a>. &nbsp; Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
<ul>
<li>Work with managers and RM team to onboard vendors/contingent workers</li>
<li>Manage and track documentation W-9, Personal Information, Contracts, etc.</li>
<li>Maintain vendor records in the HCM system and ERP &nbsp;</li>
<li>Support with client assignment and reporting</li>
<li>Setup and management of vendor T&amp;L</li>
<li>Ensure compliance with labor laws and company policies</li>
<li>Performs other related duties as assigned.</li>
<li>Regular and reliable attendance is an essential function of the job.</li>
</ul>
 Competencies To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>
<ul>
<li>Credibility, ethical, full disclosure, and clean financial history.</li>
<li>Ability to maintain privacy and confidentiality.</li>
<li>Conscientious about timeliness of assignments and quality of work product.</li>
<li>Possess exceptional written and verbal communication skills, including ability to articulate recommendations in a concise and timely manner.</li>
<li>Able to handle multiple tasks and maintain control and order over same.</li>
<li>Exceptional work ethic.</li>
</ul>
</li>
</ul>
 Supervisory Responsibilities N/A Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position will be in office. Physical &amp; Mental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>The employee must occasionally lift and/or move up to 15 pounds.</li>
<li>Specific vision abilities required by this job include close, distance and peripheral vision, depth perception and the ability to adjust focus.</li>
<li>While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk and use hands to handle or feel.</li>
<li>Ability to read, analyze, and interpret financial reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.&nbsp;</li>
<li>Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.</li>
<li>Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical form and deal with abstract and concrete variables.</li>
</ul>
Starting salary range:
<ul>
<li>$28.84&nbsp;per hour</li>
</ul>
 Job Specifics:
<ul>
<li>In Office (Fishers, IN)</li>
<li>Monday through Friday</li>
</ul>
 Travel Required
<ul>
<li>None</li>
</ul>
Required Education and Experience
<ul>
<li>At least 1 years’ related experience required.</li>
<li>Intermediate to advanced computer skills.</li>
<li>Demonstrated ability to communicate clearly and efficiently in verbal and written form.</li>
<li>Excellent judgement and strong multitasking abilities.</li>
<li>Decisive and exercises good judgment under pressure.</li>
<li>Excellent communication and customer-service skills.</li>
<li>Proactive problem-solver who can research answers and resources to complete complex tasks with little assistance.</li>
<li>Consistent discretion when handling sensitive information and/or situations.</li>
</ul>
Preferred Education and Experience
<ul>
<li>UKG Ready experience</li>
<li>Previous experience in HR role, AP role, and/or Contingent staffing and support.</li>
</ul>
Additional Eligibility Requirements
<ul>
<li>N/A</li>
</ul>
Why Choose Alacrity?:
<ul>
<li>Benefits Package including: Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program</li>
<li>HSA Bank with selection of High Deductible Health Plan</li>
<li>401K plan options</li>
<li>Paid Time Off&nbsp;</li>
<li>Paid Holidays</li>
</ul>
 Affirmative Action/EEO Statement Alacrity Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. &nbsp;
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Vendor Onboarding and Support Specialist

<h3>Job Description</h3>
Job DescriptionSalary: $24-$28 Hourly. DOE 
About AmeriPharma
AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
 
AmeriPharmas Benefits
<ul>
<li>Full benefits package including medical, dental, vision, life that fits your lifestyle and goals</li>
<li>Great pay and general compensation structures</li>
<li>Employee assistance program to assist with mental health, legal questions, financial counseling etc.</li>
<li>Comprehensive PTO and sick leave options</li>
<li>401k program</li>
<li>Plenty of opportunities for growth and advancement</li>
<li>Company sponsored outings and team-building events</li>
<li>Casual Fridays</li>
</ul>
 
Summary
The Enrollment Specialist is responsible for supporting new patient onboarding by coordinating with internal departments such as pharmacy, referrals, and marketing. This role ensures patient needs are addressed efficiently and that onboarding is completed accurately and in a timely manner. The Enrollment Specialist will also engage with patients through approved communication platforms, providing clear and professional support. This position reports directly to the Pharmacy Manager.
 
Schedule Details
<ul>
<li>Locations: On-Site, Laguna Hills, CA.</li>
<li>Hours: Monday - Friday, Operational hours are from 5:00 AM to 7:00 PM (training schedule may differ from assigned shift)</li>
</ul>
 
Duties and Responsibilities
<ul>
<li>Establish and manage new patient accounts and relationships</li>
<li>Collaborate with the marketing and referral departments to implement company strategies</li>
<li>Troubleshoot and resolve patient/customer issues</li>
<li>Coordinate across departments to ensure efficient patient onboarding</li>
<li>Handle all tasks related to the onboarding of new patients</li>
<li>Recognize when to escalate calls or concerns to a supervisor</li>
<li>Engage new customers through various platforms (e.g., OhMD)</li>
<li>Perform other duties as assigned by the supervisor</li>
</ul>
 
Required Qualifications
<ul>
<li>Strong attention to detail with the ability to perform tasks accurately and efficiently</li>
<li>Excellent oral and written communication skills, including the ability to summarize complex issues clearly</li>
<li>Proven ability to manage and prioritize multiple tasks simultaneously</li>
<li>Strong interpersonal skills; able to collaborate effectively with peers, business units, compliance professionals, and external partners</li>
<li>Self-motivated, able to work independently, meet deadlines, and adapt to changing priorities</li>
</ul>
 
Education Requirements
<ul>
<li>High School Diploma or equivalent </li>
<li>Licensed or registered Pharmacy Technician </li>
</ul>
 
AmeriPharmas Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
 
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
 
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

Enrollment Specialist (New Patient Onboarding)

<h3>Job Description</h3>
Job Description
Driver Onboarding &amp; Success Coach
About Us:
Formed in 1924 Cowan Systems is a subsidiary of Schneider National, headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one man’s entrepreneurial spirit, has grown into six unique divisions that operate throughout the country. Today, Cowan’s state-of-the-art fleet has grown to 2,100 power units and 6,500 trailers operating out of 40 locations nationwide.
Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.
Cowan Systems, LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper, such as specialized equipment, strict timetables, and custom reporting. Our 100% supply chain solution includes local and long-haul trucking services, brokerage, warehousing, and driver leasing.
Cowan is committed to providing a healthy, safe, and stable work environment that promotes individual success, equal opportunity for learning, and professional growth. In our family-oriented environment, we treat everyone with dignity and respect. Through the emphasis of our team-work philosophy, we maintain a balance between professionalism and the ability to have fun.
Our Mission:
At Cowan Systems, LLC our mission is to provide logistics and transportation services that create value for our clients, suppliers, employees, and owners. We pursue our work with diligence, intelligence, and a high regard for the safety of our employees, stakeholders, and the public.
Our Vision:
Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence.
Our Values:
<ul>
<li>afety of our team drives every decision we make.</li>
<li>An entrepreneurial spirit fostered by healthy work environments.</li>
<li>Fiscal responsibility</li>
<li>Exceptional Customer service</li>
</ul>
Cowan Culture:
At Cowan Systems LLC, our most valuable strength is our people – with diverse backgrounds and experiences we prioritize personal and professional development. We are a company that explores innovative ideas and encourages creativity. Our success is fueled by cultivating and inspiring our community through open &amp; honest communication. Together, we provide exceptional service to our partners and our peers. Cowan is NOT defined by what we do as individuals, but who we are as a team.
JOB OBJECTIVE: The Driver Onboarding and Success Coach will provide support for the new drivers joining Cowan by serving as the first line of contact for the drivers. The Driver Onboarding and Success Coach acts as an advocate for drivers by providing guidance, interpretation, and various driver-related inquiries. Responsible for efficient and courteous resolution to verbal and written inquiries to ensure internal driver satisfaction.
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Communicate with potential drivers prior to orientation (introductions, confirm position understanding, confirm attendance).</li>
<li>Stage the orientation space by printing new-hire packets, gathering safety documents, providing various tools used in the orientation process.</li>
<li>Various HR functions including badge photos, I-9 Verifications, submitting new-hire paperwork to Compliance &amp; Safety.</li>
<li>Verifying assigned tractors/units are in presentable and acceptable condition for new employees.</li>
<li>Execute a successful handoff from orientation to operations through facilitating meetings with fleet managers, providing copies of travel information, and ensuring they have all needed contact information prior to departure.</li>
<li>Provide remedial training and guidance to post-orientation drivers.</li>
<li>Conflict mediation between drivers and support departments.</li>
<li>Communicate with operations personnel confirming after-orientation assignments for incoming drivers.</li>
<li>Present company information and explain company culture during orientation while building loyalty</li>
</ul>
NOTE: This job description should not be construed to imply that these requirements are the exclusive standards to the position. Incumbents will follow any other instructions and perform any other related duties as may be required by the immediate supervisor.
EDUCATION, EXPERIENCE, AND TRAINING REQUIREMENTS FOR THE JOB:
<ul>
<li>Associate degree OR equivalent experience</li>
<li>Attention to detail</li>
<li>Strong written and verbal communication skills</li>
<li>Confidence while presenting company information/culture to new employees</li>
<li>Strong telephone etiquette and skills</li>
<li>Good organizational, multi-tasking skills</li>
<li>Microsoft office skills-Intermediate (Word, Excel, Outlook)</li>
<li>1+ years in employee relations or customer service</li>
<li>Transportation experience (preferred, not required)</li>
</ul>
Shift:
M-F 0730-1600
Employee Benefits:
<ul>
<li>Hourly Rate: $21-$22 per hour (Depending on knowledge &amp; experience)</li>
<li>Full benefits - Medical, Vision, and Dental</li>
<li>Life, Short- and Long-Term Disability</li>
<li>PTO (sick &amp; vacation) and 401K</li>
</ul>

Driver Onboarding and Success Specialist

<h3>Job Description</h3>
Job DescriptionSecond Avenue is recruiting a Resident Onboarding Specialist for its Single-Family Property Management division in Tampa, FL. 
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-family residential assets (SFR). Second Avenue’s proprietary technology and exclusive relationships have allowed it to bring scale to select markets across the US. The company provides all aspects of sourcing, acquisition, and property management services for its clients. Second Avenue is a growing company and has approximately 180 employees with major offices in Chicago and Tampa.
We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform – <a href="http://www.secondavenue.com" target="_blank">www.secondavenue.com</a> 
Job Summary
Enjoy helping people, staying organized, and working in a fast past environment? We are looking for a Resident Onboarding Specialist to join our team and support future residents as they move into their new homes. This is a great opportunity for someone with hospitality, customer service, or retail experience who’s looking to have a professional career in the real estate or property management industry. While property management experience is helpful, it is not required-we provide full training to set you up for success. In this role, you will guide applicants through onboarding and move in process, ensure applications and leases are processed accurately, and deliver excellent service at every step. 
Duties and Responsibilities
<ul>
<li>Process lease applications, move-ins, and files accurately and completely. </li>
<li>Answer inbound phone inquiries from customers providing quality and accurate responses managing and resolving customer complaints. </li>
<li>Route calls, emails, and tickets to appropriate back-office individuals and groups as needed.</li>
<li>Manage all communications with applicants during the lease process (application, approval, lease signing, move in coordination)</li>
<li>Deliver top-tier customer service to residents. </li>
<li>Maintains confidentiality and adheres to regulations such as the Fair Housing Act </li>
<li>Collaborate with Regional Leasing Managers, Leasing Teams, and other departments</li>
<li>Stay up to date on leasing processes and policies through training</li>
<li>Assist with reviewing reports and tracking performance metrics. </li>
<li>Complete all training requirements in a timely manner. </li>
<li>Other duties as assigned. </li>
</ul>
Qualifications 
<ul>
<li>Friendly, professional, and people-focused</li>
<li>Excellent customer service and interpersonal skills</li>
<li>Strong organizational and time-management skills. </li>
<li>Ability to make quick and effective decisions and handle resident issues. </li>
<li>Strong attention to detail and ability to identify, analyze, and resolve issues. </li>
<li>Comfortable learning software such as computer proficiently, including Microsoft Outlook, Word, SharePoint, Excel, and property operating/accounting software. </li>
<li>Professional verbal and written communication skills. </li>
<li>Ability to exercise independent judgment and maintain confidentiality. </li>
<li>Ability to adapt to changing business needs and processes. </li>
</ul>
Education and Experience
<ul>
<li>High school diploma or equivalent required. </li>
<li>Property management or leasing experience is helpful but not required</li>
<li>Proficient in MS Word, Excel, Adobe and Outlook, and the ability to learn other programs/software.</li>
<li>Ability to prioritize and multi-task in a fast- paced environment. </li>
</ul>
Job Competencies
<ul>
<li>Ability to use a computer proficiently, including Microsoft Office, Outlook, Word, Excel, and property operating/accounting software. </li>
<li>Propertyware or similar Property Management software experience preferred. </li>
<li>Ability to learn new systems and technologies. </li>
<li>Excellent customer service and interpersonal skills. </li>
<li>Ability to build professional verbal and written communication skills. </li>
<li>Strong organizational and time-management skills. </li>
<li>Ability to make quick and effective decisions. </li>
<li>Ability to identify, analyze, and resolve resident issues. </li>
<li>Ability to be flexible and quickly adapt to changing business needs and processes. </li>
<li>Desire to meet goals and deadlines. </li>
<li>Ability to exercise independent judgment and maintain confidentiality. </li>
</ul>
Benefits
<ul>
<li>Medical, Vision and Dental Insurance </li>
<li>Employer Paid Short Term and Long Term Disability Insurance </li>
<li>401k </li>
<li>Paid Holidays and Vacation </li>
</ul>
 
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.
Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Resident Onboarding Specialist - Property Management

<h3>Job Description</h3>
Hybrid - 3 days in the office
Summary:
Primary point-of-contact and process expert for assigned field partners (financial reps, field leaders, network office team members) who engage in onboarding services. Responsible for expediting onboarding processes, negotiating resolutions, and providing proactive onboarding case consultation.
Duties &amp; Responsibilities:
<ul>
<li>
Initiate applications, enter data provided by the field, monitor and gather additional requirements during underwriting, and assist advisors with policy delivery - all with a high degree of accuracy.
Initiate applications, enter data provided by the field, monitor and gather additional requirements during underwriting, and assist advisors with policy delivery - all with a high degree of accuracy.</li>
<li>
Track status of applications as they move through various stages of application input, underwriting, and policy delivery.
Track status of applications as they move through various stages of application input, underwriting, and policy delivery.</li>
<li>
Apply critical thinking and good judgment to resolve requests or issues related to risk applications; determine when to elevate those requiring more advanced knowledge.
Apply critical thinking and good judgment to resolve requests or issues related to risk applications; determine when to elevate those requiring more advanced knowledge.</li>
<li>
Lead weekly calls with advisors subscribed to the service to give status updates or background information on ‘in process’ work as well as work through best practices with advisors so that they can fully leverage our services and Home Office technology.
Lead weekly calls with advisors subscribed to the service to give status updates or background information on ‘in process’ work as well as work through best practices with advisors so that they can fully leverage our services and Home Office technology.</li>
<li>
Recommend and implement improvements to standard work and/or work processes.
Recommend and implement improvements to standard work and/or work processes.</li>
<li>
Mentor less experienced staff in technologies and standard work.
Mentor less experienced staff in technologies and standard work.</li>
<li>
Perform quality checks for peers and more junior staff.
Perform quality checks for peers and more junior staff.</li>
<li>
De-escalates issues and conflicts while, creating, maintaining, and reestablishing, when needed, confidence in HO resources.
De-escalates issues and conflicts while, creating, maintaining, and reestablishing, when needed, confidence in HO resources.</li>
<li>
Strong understanding of our business priorities and ability to identify process or technology enhancements that will improve our network office, advisor, field team member, and home office experience.
Strong understanding of our business priorities and ability to identify process or technology enhancements that will improve our network office, advisor, field team member, and home office experience.</li>
</ul>
Qualifications:
<ul>
<li>
Bachelor's degree in business or an equivalent combination of education and progressively responsible work experience.
Bachelor's degree in business or an equivalent combination of education and progressively responsible work experience.</li>
<li>
Minimum of three years of financial services experience with demonstrated knowledge and understanding of Northwestern Mutual risk products, markets, technologies, and services.
Minimum of three years of financial services experience with demonstrated knowledge and understanding of Northwestern Mutual risk products, markets, technologies, and services.</li>
<li>
1-2 years of experience preferred with field risk operations activities such as input, monitoring underwriting cases, and executing policy delivery tasks.
1-2 years of experience preferred with field risk operations activities such as input, monitoring underwriting cases, and executing policy delivery tasks.</li>
<li>
Highly motivated and self-directed with the ability to manage and prioritize concurrent assignments.
Highly motivated and self-directed with the ability to manage and prioritize concurrent assignments.</li>
<li>
Strong customer service skills
Strong customer service skills</li>
<li>
Comfortable learning new technology and tools
Comfortable learning new technology and tools</li>
<li>
Preferred – experience working with or as part of NM field force
Preferred – experience working with or as part of NM field force</li>
<li>
Preferred – experience building new processes/process improvement
Preferred – experience building new processes/process improvement</li>
<li>
Ability to build relationships, apply knowledge across complex business areas, and effectively navigate the organization to solve problems and find solutions. Deals well with ambiguity.
Ability to build relationships, apply knowledge across complex business areas, and effectively navigate the organization to solve problems and find solutions. Deals well with ambiguity.</li>
<li>
Strong consultation, organizational and communication skills including ability to establish rapport.
Strong consultation, organizational and communication skills including ability to establish rapport.</li>
<li>
Strong mentoring/coaching skills and the ability to lead development and training of junior team members.
Strong mentoring/coaching skills and the ability to lead development and training of junior team members.</li>
<li>
Ability to influence without authority.
Ability to influence without authority.</li>
<li>
Demonstrated problem solving through analytical ability, judgment, and decision-making skills. Focuses on the best interest of the service experience while complying with all relevant laws, regulations and policies.
Demonstrated problem solving through analytical ability, judgment, and decision-making skills. Focuses on the best interest of the service experience while complying with all relevant laws, regulations and policies.</li>
<li>
Demonstrated interpersonal, leadership, and verbal and written communication skills.
Demonstrated interpersonal, leadership, and verbal and written communication skills.</li>
</ul>
#LI-Hybrid
#ID-Hybrid
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA
Compensation Range:
Pay Range - Start:
$56,140.00
Pay Range - End:
$104,260.00
Geographic Specific Pay Structure:
Structure 110:
$61,740.00 USD - $114,660.00 USD
Structure 115:
$64,540.00 USD - $119,860.00 USD
We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
FIND YOUR FUTURE
We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
<ul>
<li>Flexible work schedules</li>
<li>Concierge service</li>
<li>Comprehensive benefits</li>
<li>Employee resource groups</li>
</ul>
PandoLogic. Keywords: Network Consultant, Location: Milwaukee, WI - 53205

16,504 Onboarding Specialist Jobs