<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
<ul>
<li>Deliver internal and external guest service the Ameristar Casino Resort Spa St. Charles way.&nbsp; Always exhibit a friendly and approachable demeanor.&nbsp; Be polite and courteous when speaking with guests and team members.&nbsp; Look for and act upon opportunities to assist guests and team members.&nbsp; Be sincere and genuine during all interactions.&nbsp; Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.</li>
<li>Adhere to guest service requirement and to the hotel’s 4 Diamond standards.&nbsp; Promote positive public/team member relations at all times.</li>
<li>Adhere to established department and property policies and procedures regarding guest service standards.</li>
<li>Coach, monitor, and develop team members for improved performance.</li>
<li>Issuing timely performance evaluations on subordinates and offering guidelines and resources to achieve goals.</li>
<li>Must maintain the strictest confidence of any and all confidential information disclosed by Ameristar Casino Resort Spa St. Charles.</li>
<li>Hire, train, and supervisor front desk/office assistant managers, and other hotel positions.</li>
<li>Maintain expected levels of service and cleanliness in rooms-divisions.</li>
<li>Remain abreast of industry trends and design programs to encourage high level of team member performance.</li>
<li>Maintain and update hotel systems and procedures to maintain the highest performance levels.</li>
<li>Develops and monitors hotel room rates with the guidance of the Director of Hotel Operations.</li>
<li>Evaluate department assistant managers and leads annually.</li>
<li>Provide key communication link between critical departments i.e. Marketing, Food &amp; Beverage, and Gaming.</li>
<li>Provide senior management with recommendations for capital improvements as well as routine maintenance requests.</li>
<li>Directs workers engage in preparing promotional correspondence with travel bureaus, business, and social groups.</li>
<li>Confers with department heads to discuss and formulate plans for soliciting business.</li>
<li>Oversees budgetary process for respective departments. Prepare detailed financial reports and ensure adherence to established budgets. Assist in preparing and investigating/resolving discrepancies in operating budgets</li>
<li>Oversees development and administration of sales programs/packages.</li>
</ul>
Qualifications 
<ul>
<li>High School Diploma or GED equivalent.</li>
<li>College graduate preferred in Business Administration, Hospitality Management or related field.</li>
<li>Three to five years’ experience in hotel management or equivalent work experience.</li>
<li>Thorough knowledge of hotel rooms division departments.</li>
<li>Knowledge and experience in management.</li>
<li>Must have good organizational skills.</li>
<li>General knowledge of Microsoft Word, Excel, and Outlook is a plus.</li>
<li>Possession of, and ability to obtain and maintain a valid gaming license within assigned state of employment and other jurisdictions</li>
<li>Must successfully pass background check</li>
<li>Must successfully pass an alcohol and drug screening</li>
<li>Must be 21 years of age</li>
</ul>
 Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Front Office Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.
Job Description 
As a VIP Account Manager, you will provide VIP players with exceptional service, utilizing best practices in customer retention and recruitment.
You will join the VIP team and use your in-depth knowledge of Canadian sports to excel in this role.
You will be responsible for retaining players, by delivering strategy that increases our VIP portfolio's numbers, value and longevity.
With responsibility for retention, customer service and regulatory compliance within a selected customer base, your initial focus will be on helping to develop and implement the VIP strategy.
The salary range for this position is $80,000 - $95,000 annually.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications 
<ul>
<li>In-depth knowledge of the Canadian sports landscape through experience in a similar role in the gambling industry.</li>
<li>Excellent English communication skills, both written and verbal. Additional languages are advantageous.</li>
<li>Strong leader and collaborator with excellent negotiation skills.</li>
<li>Highly analytical and data driven mind-set.</li>
<li>Experience in building and managing relationships with sports and casino clients in the Canada gambling market.</li>
<li>Awareness of the industry and the risks involved.</li>
<li>Knowledge of cost visibility and budget monitoring.</li>
</ul>
 Additional Information 
<ul>
<li>Helping to develop a VIP program that combines customer service, retention and promotional management for customers across the Canadian market.</li>
<li>Ensuring Responsible Gaming controls are understood, implemented, audited and part of the department culture.</li>
<li>Helping the VIP Team to cultivate lasting relationships with VIP customers across sports and gaming.</li>
<li>Managing and executing internal VIP promotional strategies.</li>
<li>Developing campaigns appropriate to the territory, to attract and retain valuable customers.</li>
<li>Revising and formulating the department’s policies and procedures, ensuring implementation.</li>
<li>Tracking and reporting the performance of the VIP Program against agreed targets to Senior Management.</li>
</ul>
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

VIP Account Manager (Canada)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution!
Job Description 
The Team Leader is responsible&nbsp;to ensure&nbsp;operational excellence at all times.
The main responsibility of the Team Leader is to give full consideration to Online Casino Dealer's&nbsp;needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties.
Responsibilities
<ul>
<li>Manage, supervise, coach, motivate and build team spirit</li>
<li>Be the first point of contact for subordinates</li>
<li>Present new ideas and policies to prospective teams</li>
<li>Work within your own team/s to produce the required results and to meet Company targets</li>
<li>Prepare and monitor teams’ KPI data, create and execute weekly/monthly/quarterly improvement plan</li>
<li>Participate in subordinates’ recruitment and training process</li>
<li>Be an example of a star performer and coach other subordinates on shift</li>
<li>Organize and lead team and individual meetings</li>
<li>Manage employee expectation and eventual requests</li>
<li>Establish and maintain cross departmental cooperation</li>
<li>Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)</li>
<li>Handle disciplinary cases</li>
<li>Manage projects and deadlines set by your direct managers</li>
<li>Manage ad-hoc situations which may occur on shift in an appropriate manner</li>
<li>Manage scheduling process</li>
<li>Routine floor walks within the studio</li>
</ul>
Qualifications 
<ul>
<li>Minium 2 years of Supervisory or Shift Leader experience</li>
<li>Technically proficient in computer programs, especially Microsoft Office</li>
<li>The ability to work flexible hours</li>
<li>Managerial courage to lead and hold others accountable</li>
<li>Prompt and organized</li>
<li>Travel may be required</li>
</ul>
 Additional Information 
This position is an excellent opportunity to join the fast-growing Evolution team.&nbsp;We also offer:
<ul>
<li>Competitive Annual Salary: $45k-$50k&nbsp;</li>
<li>Paid Time Off</li>
<li>401K Match</li>
<li>Paid Holidays</li>
<li>Employee Referral Program</li>
<li>Medical, Dental &amp; Vision Insurance Plans</li>
<li>Company Paid Life and AD&amp;D Insurance</li>
<li>Commuter Flexible Spending Account (FSA)</li>
<li>Nationwide Employee Discount Program</li>
<li>Full Training &amp; Growth Opportunities</li>
<li>Professional and personal development – for the right person there is opportunity for the role to grow in responsibility</li>
</ul>
All your information will be kept confidential according to EEO guidelines.
#EVOMIH
About Us
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution US was established in 2018. More information on Evolution.com.

Team Manager

<h3>Job Description</h3>
Job Description
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.
As the Product Marketing Manager, you will be instrumental in executing marketing strategies to support our online casino and sportsbook. This hands-on position focuses on bolstering overall user acquisition, retention, and engagement by managing cross-vertical marketing initiatives and go-to market plans. Additionally, this role supports the optimization of creative performance by planning creative tests and regularly monitoring the competitive landscape.
What You'll Do:
<ul>
<li>Support Product Marketing Initiatives: Assist in the planning and execution of product marketing efforts aimed at improving brand visibility, user acquisition, onboarding, engagement, and retention.</li>
<li>Drive Cross-Functional Collaboration: Partner closely with the Creative, Product, and User Acquisition teams to align and establish dynamic workflows to effectively execute on product marketing initiatives, campaigns, and tentpole moments.</li>
<li>Contribute to Messaging &amp; Go-to-Market Plans: Help develop marketing narratives and collateral that resonate with target audiences and are grounded in competitive analysis and user insights.</li>
<li>Enable Growth Opportunities: Partner with the User Acquisition and Creative team to identify and support project management of high-potential campaign opportunities that support optimized performance.</li>
<li>Utilize &amp; Share Data to Inform Decisions: Track product, user, and campaign data to produce actionable post-campaign analysis and insights; share regularly with stakeholders to inform business decisions.</li>
<li>Own Key Projects: Lead specific product marketing initiatives from ideation through execution, ensuring timelines are met and stakeholders are aligned.</li>
</ul>
What You'll Bring:
<ul>
<li>Bachelor's degree in marketing, Digital Marketing, or Project Management preferred.</li>
<li>Relevant Experience: 3+ years in product marketing, marketing project management, or related role within the online gaming, sports betting, or mobile gaming industry.</li>
<li>Strong Project Management: Demonstrated ability to manage complex projects with multiple stakeholders across Marketing, Product, Operational and BI disciplines.</li>
<li>Data Fluency: Ability to analyze, interpret, and effectively act on campaign performance, market data, and user behavior.</li>
<li>Creative Acumen: Proficiency in digital creative processes including conceptualization, briefing, optimization, testing, and review.</li>
<li>Industry Passion: Familiarity with the gaming or mobile gaming market, understanding key trends and consumer needs.</li>
<li>Excellent Communication: Exceptional written and verbal communication skills to convey ideas and inspire action.</li>
<li>Adaptability: Comfortable working in a dynamic, fast-paced, iterative environment while managing flexing priorities.</li>
<li>Able to travel occasionally, both domestically and internationally. #LI-REMOTE</li>
</ul>
This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.
Location Eligibility (for nationwide roles): Open to candidates across the U.S. (except California, Washington, Maryland, and New York).
Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.
Benefits:
<ul>
<li>Discretionary annual company bonus (Eligibility Varies by Role) </li>
<li>401(k) plan with 100% company match on the first 4%</li>
<li>Comprehensive medical coverage (HSA &amp; FSA plans), dental, and vision insurance</li>
<li>Paid Time Off (Eligibility Varies by Role)</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
Pay Range$100,000—$120,000 USDWhat Makes Us Great:
<ul>
<li>Comprehensive compensation</li>
<li>Work-life balance initiatives</li>
<li>Autonomy – we embrace personal freedom and responsibility</li>
<li>Creativity – we are open to new ideas of how we can be better</li>
<li>Growth – we want you to develop personally as well as professionally</li>
<li>Top-notch professionals who are passionate about what they do</li>
<li>People-oriented environment and supportive atmosphere</li>
</ul>
As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.
Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.
Be at the forefront of this ground-breaking industry! Apply now!

Product Marketing Manager

<h3>Job Description</h3>
Job Description
Essential Job Functions 
Interviews and select qualified candidates for the Security team at Happy Valley Casino. 
Monitors and evaluates performance of subordinates, ensuring adherence to casino and Pennsylvania Gaming Control Board policies and procedures. 
Documents and recommends any discipline. 
Responsible for assignment of personnel as needed. 
Assist as directed with the proper assignment of keys through the Key-watcher to authorized personnel. 
Performs all security functions on a shift basis; prepares and maintains all security department personnel paperwork and files. 
Trains and supervises security shift employees; schedules and evaluates all assigned personnel. 
Supervises and conducts investigations as required. 
Trained to operate safety/fire equipment in emergency situation in conjunction with fire command. 
Ensures that all Security personnel are qualified and properly trained on all procedures, emergency response tactics, customer service, and conflict resolution to maintain a high level of proficiency in designated hired roles. 
Responsible for physical safety of natural persons, physical safeguarding of assets, protecting the property, patrons and the slot machine licensee from illegal activity. 
Collaborate with Human Resources regarding the implementation and enforcement for the issuance of property access badges and temporary access credentials. 
Collaborate with HR and legal departments to manage internal investigations and assist with Risk Management issues. 
Responsible for ensuring compliance within the Security Department of all Pennsylvania Gaming Control Board Internal Control’s. 
Responsible for ensuring compliance within the Security Department of all Happy Valley Casino policies &amp; procedures. 
Develops, implements, and maintains Standard Operating Procedures for the Security Department. 
Prepares and maintains scheduling and a minimum staffing plan for the Security Department to ensure continuous casino operations. 
Build and maintain a strong working relationship with all regulatory bodies including, local &amp; state police, Liquor Control Board, and Pennsylvania Gaming Control Board. 
Establish and maintain effective cross-departmental relationships to ensure Happy Valley Casino remains in full compliance with Pennsylvania Gaming Control Board (PGCB) Internal Control’s and Happy Valley Casino policies and procedures. 
Ensures that all Security incidents and reports are thoroughly investigated and are reported on all incidents, accidents, disturbances, or criminal activities on Happy Valley Casino property. 
Coordinate surveillance activities with the surveillance department to detect and prevent theft, cheating, and suspicious behavior. 
Maintain a visible presence on the casino floor and throughout the property. 
Conduct risk assessments and implement preventative measures. 
Manage the use and maintenance of security technologies such as CCTV systems, access control, alarms, communication tools, and fire alarm &amp; fire suppression systems. 
he identification and removal of any person who is required to be excluded or ejected from the licensed facility under section 1514 of the act, who may be excluded or ejected from the licensed facility under section 1515 of the act or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act. 
The performance of the duties and responsibilities required under the system of internal controls submitted and approved under 
The immediate notification to the Pennsylvania State Police upon detecting the presence in the licensed facility of a person possessing a deadly weapon in violation of § 465a.13 (relating to possession of weapons within a licensed facility). Enforces the prohibition of individuals, including security department personnel, from possessing any deadly weapon as defined in 10 Pa.C.S. § 2301, stun gun or other device designed to injure or incapacitate a person within a licensed facility without the expressed written approval of the PGCB. 
The immediate notification to supervisors designated in the internal controls and the PGCB’s casino compliance representatives and the Pennsylvania State Police at the licensed facility. upon detecting of the following: 
any person who is engaging in or attempting to engage in, or who is suspected of cheating, theft, embezzlement, a violation of this part or other illegal activities. 
any person who is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapter 511a or 513a or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a. 
Ensures proper investigations of injured persons on property. 
Responsible for all criminal investigations (except gaming issue violations). 
Responsible for safeguarding all company assets. 
Reviews all Security Crime/Incident/Medical and Arrest reports. 
Maintains and controls access to restricted Casino. 
Ensures compliance with all federal and state gaming regulations. 
Performs other related duties as assigned. 
Promotes outstanding customer relations. 
 
Requirements 
Minimum of five (5) years related experience in Security/Law Enforcement and/or training in a high-volume complex casino environment or equivalent. 
Must be able to be approved and maintain licensure as required by Pennsylvania Gaming Control Board. 
Must have thorough knowledge of approved Responsible Gambling Program. 
Must be able to work in a smoke-filled environment. 
Must have a thorough knowledge of applicable Federal and State Law, as well as Pennsylvania Gaming Control Board Regulations. 
Certification in CPR and First Aid. 
Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence. 
Exceptional communication skills for interacting with staff &amp; clients. 
Able to lift and carry 30 lbs occasionally. 
Able to stand and walk 6-8 hours.

Security Shift Manager

<h3>Job Description</h3>
Job DescriptionMISTEQUA CASINO HOTEL JOB ANNOUNCEMENT
POSITION: Human Resources Manager STATUS: FULL-TIME
REPORTS TO: General Manager SALARY: $62,000/yr – D.O.E.
DATE OPENED 11/3/2025 DATE CLOSED: 11/16/2025
POSITION SUMMARY
Serves as the principal advisor to the General Manager and Department managers on human resource issues. Develops and implements policies and documentation procedures. Manages and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and team member services by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Analyzes wage and salary reports and data to determine competitive compensation plan.</li>
<li>Assures compliance of Spokane Tribal Law &amp; Order Code, Spokane Tribal Gaming Agency, and applicable federal and state employment laws. Responsible for creating, updating, and enforcing policies.</li>
<li>Must comply with the Mistequa Casino Hotel Team Member Handbook. </li>
<li>Must be a champion for the casino's guest service vision and SMILE standards.</li>
</ul>
<ul>
<li>Provides leadership for, and assists when needed, HR staff for the hiring, development, and retention of all casino team members, and recommends budget to assure adequate resources are available to accomplish established objectives. </li>
<li>Monitor and evaluate all reporting functions to ensure proper planning for short and long-term strategies, including budgeting, staffing, planning and goal setting.</li>
<li>Establish and maintain department objectives, standards, procedures, and budget in accordance with company policy to ensure the proper management of department.</li>
<li>Advise operating departments in matters including, but not limited to compensation and benefits, team member relations, team member development, casino culture and training. </li>
<li>Consult with management on issues pertaining to policy execution and team member conduct to ensure the safeguarding and fulfillment of company values, vision, and mission according to established objectives.</li>
</ul>
<ul>
<li>Oversees the strategic development of programs that provide motivation and job satisfaction, team member development, excellent guest service, and positive workplace environment.</li>
<li>Works with the General Manager and managers to support desired changes in behavior and achieve the goals set for training initiatives.</li>
<li>Must be capable of compiling training material and presenting to individuals or groups of team members. Examples include orientation, handbook, and management/supervisor-level training.</li>
</ul>
<ul>
<li>Communicate with fellow managers to maintain consistent procedures, guidelines, and practices; informs management of potential liabilities and problems.</li>
</ul>
<ul>
<li>Maintain an open line of communication to identify and address team member and departmental concerns.</li>
<li>Collaborates with other tribal businesses and programs to develop tribal members for jobs.</li>
<li>Evaluate systems utilized by Human Resources department to ensure maximized efficiencies and results.</li>
<li>Other duties as assigned.</li>
</ul>
SUPERVISORY RESPONSIBILITIES
Supervises all Human Resources staff under his/her direction, in accordance with the organization's policies and applicable laws. Manages responsibilities including benefits, recruitment, interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
GENERAL CONDITIONS
Must have ability to:
<ul>
<li>Communicate effectively with all levels of team members, guests, and outside contacts.</li>
<li>Speak in front of large audiences.</li>
<li>Work effectively in a fast-paced environment.</li>
<li>Move around all work areas effectively and efficiently.</li>
<li>Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).</li>
</ul>
JOB QUALIFICATIONS
<ul>
<ul>
<li>Must be 18 years of age.</li>
<li>BA in Business Administration/related field or 6 years in Human Resources. Must have a minimum of three to five years progressive supervisory experience in human resources administration or equivalent supervisory experience.</li>
<li>Thorough knowledge of all Tribal, State and Federal employment laws and regulations.</li>
</ul>
</ul>
<ul>
<ul>
<li>Diverse and in-depth knowledge of the following areas of Human Resources: employment, training, compensation, benefits, and team member relations. Knowledge of and experience in risk management and labor relations helpful. Excellent organizational, planning and communication skills required. </li>
<li>Expertise with MS office (e-mail, Word, Excel, PowerPoint). Must have the ability to create business correspondences, forms, reports, charts, and graphs.</li>
<li>Excellent Guest Service skills.</li>
<li>Ability to be a team player and motivate team members.</li>
<li>Ability to work independently and use good judgment.</li>
</ul>
</ul>
<ul>
<li>Excellent administrative skills.</li>
</ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands of the HR Manager are the ability to acquire and communicate information. 
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
Primarily works in office environment but duties include all casino facilities where you may experience moderate noise.
Capable of working for extended periods of time at workstation performing tasks on computer and working with documents.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, each team member has the following responsibilities related to compliance with laws and regulations:
<ul>
<li>Must be 18 years of age to obtain and maintain an appropriate license with Spokane Tribal Gaming Commission – the HR Manager position requires a Class C license.</li>
<li>Attend required training sessions offered by the casinos.</li>
<li>Perform the duties described in compliance with local laws and regulations.</li>
<li>Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.</li>
<li>Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department. </li>
<li>Consult Internal Control Procedures and Policy Manuals for guidance.</li>
<li>Report illegal activity to Security or the appropriate levels of Management.</li>
</ul>
ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT
ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE
THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY
ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD
APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND GUEST SERVICES
FOR INFORMATION CONTACT: CINDY HUNDLEY @ 
1-800-322-2788, (509) 935-6167 Ext 288 OR FAX: (509) 935- 6223
E-MAIL: <a href="mailto:cindy@mistequa.com" target="_blank">cindy@mistequa.com</a>

Human Resources Manager

<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
The incumbent in this position is responsible for implementing a sales action plan for the development of the designated market segments. Prepare proposals and/or contracts to advise prospective customers of meeting space and/or banquet date, space, and rate availability. Compute and quote prices for same with prior approval from VP – F&amp;B and/or Assistant Director – Banquets. Execute Banquet events based on client requests from start to finish, to include staff management, service compliance, and total payment reconciliation.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice of gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. </li>
<li>Ensure all property Team Members and supporting departments are aware of, and fulfilling, their designated responsibilities in support of any casino programs or promotions. </li>
<li>Annual planning process coordination including developing planning calendar, managing the budgeting process, and providing roll-ups and reports on a timely basis. </li>
<li>Must communicate and comply with company policies, processes, and procedures. </li>
<li>Continually evaluates each piece of business to ensure maximum revenue is generated.</li>
<li>Participates in the controlling of costs of goods sold.</li>
<li>Works closely with the casino and special events department on hotel/casino functions to ensure successful events.</li>
<li>Maximizes room rental charges for non-food and beverage generated business.</li>
<li>Communicates all information pertinent to each sales and catering group business.</li>
<li>Ensures quality of food and service in the Catering Department meets the high standards that have been established.</li>
<li>Participates in community activities to introduce the Catering Department ensuring proper procedures are followed resulting in efficient operation of each department.</li>
<li>Promotes positive guest/employee relations.</li>
<li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li>
</ul>
NON-ESSENTIAL JOB FUNCTIONS
<ul>
<li>Attend seminars when needed. </li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
Bachelor’s degree in Restaurant Management with four (4) to five (5) years of banquet experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission. </li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Prior experience in the Gaming industry preferred.</li>
<li>Must be twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Excellent verbal and written communication and negotiation skills.</li>
<li>Advanced knowledge of competitive market.</li>
<li>Must be proficiency in Microsoft, Excel, Word, PowerPoint and Outlook</li>
<li>Excellent organizational and professional business writing skills required.</li>
<li>Sales CRM Software and Event Order Management.</li>
</ul>
ABILITY TO:
<ul>
<li>Must be able to deal professionally with senior level executives and their staff.</li>
<li>Good verbal and written communication skills are a must.</li>
<li>Must be willing to work a flexible schedule.</li>
<li>Must have the ability to withstand noisy and smoke-filled environments.</li>
<li>Ability to perform assigned duties under frequent time pressures in an interruptive environment. </li>
</ul>

MANAGER - SPECIAL EVENTS

<h3>Job Description</h3>
Job Description
Overview
Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.
Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
May include but are not limited to:
<ul>
<li>Oversee all food and beverage staff</li>
<li>Analyze food and beverage data</li>
<li>Identifies and defines business needs and implements solutions which may result in beneficial changes in the operation of the restaurant, improvement in the restaurant’s impact or interaction with customers, improvement in the restaurant’s ability to reduce or contain costs or generate additional revenue.</li>
<li>Works in conjunction with the Beverage Manager and directs the development and administration of controls for all phases of the Department in an economical and profitable manner while maintaining established standards.</li>
<li>Assist with menu item changes based on product mix reviews and guest feedback.</li>
<li>Ensures that the Department supports the casino by providing outstanding service to VIP guests in the restaurant and during special events.</li>
<li>Institutes cost control procedures and standards of performance.</li>
<li>Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties.</li>
<li>Works with manual and automated systems and develops or implements procedures, formats, budgets, testing, training and documentation.</li>
<li>Staff replacement within the guidelines of the department.</li>
<li>Develops and implements operating standards where necessary.</li>
<li>Communicates with management, other departments, and designated personnel to address the needs of the POS system.</li>
<li>Provides project leadership and project management as assigned</li>
<li>Acts immediately on all customer complaints to insure that a correction is made whenever possible.</li>
<li>Assist in guest security- authorized guests only are utilizing the bars.</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor of Arts in Food &amp; Beverage Management or related field and three to five (3-5) years of restaurant/lounge supervisory experience is preferred, or an equivalent combination of education and/or work experience.</li>
<li>Must be TIPS certified, and possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to positions responsibilities.</li>
<li>Proficient knowledge of software programs such as Microsoft Excel and Microsoft Work.</li>
<li>Working knowledge of Info Genesis preferred.</li>
</ul>

WORK ENVIRONMENT:
<ul>
<li>Must be able to work in a smoking environment</li>
<li>Regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear</li>
<li>Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception.</li>
<li>Position required bending, lifting and carrying supplies and equipment up to 50 pounds. With assistance, required to lift or carry items in excess of 50 pounds, push or pull carts and/or furniture weighing several hundred pounds.</li>
</ul>
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen</li>
</ul>

FOOD & BEVERAGE ASSISTANT MANAGER

<h3>Job Description</h3>
Job Description
Join the dynamic financial team at Miami Valley Gaming in Lebanon, Ohio, where your analytical skills will play a crucial role in driving our success. As a Full-Time Financial Planning and Analysis Manager, you'll immerse yourself in an electrifying environment that values your insights and strategic vision. Engage with energetic colleagues who are passionate about delivering exceptional customer experiences. You'll have the opportunity to shape financial strategies and influence decisions that impact our vibrant gaming culture.
This onsite position puts you right at the heart of the action, allowing you to collaborate closely with various departments and witness your contributions firsthand. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Don’t miss your chance to make a significant impact in an industry where excitement meets opportunity. Apply today to elevate your career in the thrilling world of gaming!
Let us introduce ourselves
We Create Excitement by providing the Best in Gaming and Hospitality. Miami Valley Gaming offers career paths for team members to move forward. The majority of our leadership team has been promoted from within the company. Our management team members appreciate our commitment to maintaining a healthy work/life balance in exchange for their loyal service and hard work. We have a dynamic work culture and incorporate FUN into all that we do! Our team members also get to participate in various charitable activities to give back to our community.
What does a Financial Planning and Analysis Manager do?
As a Financial Planning and Analysis Manager at Miami Valley Gaming, your day-to-day responsibilities will be both dynamic and pivotal to our operations. You will analyze financial data, create detailed reports, and present findings to senior management, ensuring data-driven decision-making. Collaborating with various departments, you’ll help develop budgets, track performance metrics, and identify cost-saving opportunities while maintaining a customer-focused approach. You’ll also conduct forecasting to predict future financial trends and prepare strategic plans that align with our exhilarating business goals.
Additionally, you will lead regular meetings to assess objectives, foster a culture of continuous improvement, and mentor your team to enhance their analytical skills. Your role is vital in maintaining our fun and energetic workplace while ensuring our financial health and success in the vibrant casino industry.
Are you a good fit for this Financial Planning and Analysis Manager job?
To excel as a Financial Planning and Analysis Manager at Miami Valley Gaming, you will need a robust skill set that combines analytical prowess with technical expertise. A Bachelor’s Degree in Business, Finance, Accounting, Statistics, Mathematics, or Economics is strongly preferred. You should have a sound understanding of accounting principles, information technology, and familiarity with various software tools. Proficiency in Excel, multi-dimensional databases, Microsoft Report Builder, and Tableau is essential, as is advanced knowledge of Access, Outlook, Word, and PowerPoint. Being adept in VBA macros will enable you to automate data processes and optimize workflows effectively.
Familiarity with Bally Systems, Business Intelligence tools, CMP, and the Gaming Dispatch System will give you an edge. Your ability to quickly learn new computer systems and manage both labor and managerial positions will be crucial in navigating the fast-paced environment of the casino industry.
Knowledge and skills required for the position are: 
<ul>
<li>Bachelor’s Degree in Business, Finance, Accounting or equivalent is strongly preferred.</li>
<li>Knowledge and experiences that encompasses accounting information technology and software as well as detailed knowledge of labor positions and managerial positions.</li>
<li>Knowledge of Bally Systems Business Intelligence tools, CMP and Gaming Dispatch System is a plus.</li>
<li>Ability to learn various computer systems proficiently in a timely manner.</li>
<li>Advance proficiency in Excel, multi-dimensional databases. Microsoft Report Builder and Tableau.</li>
<li>Advance knowledge of Access, Outlook, Word and PowerPoint.</li>
<li>Advance proficiency in VBA macros to assist in data automation and process optimization.</li>
</ul>
Will you join our team?
If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!
 Job Posted by ApplicantPro

Financial Planning and Analysis Manager

<h3>Job Description</h3>
Job Description
SUMMARY
The Slot Performance Manager is responsible for is responsible for the maintenance, repair, installation, and performance of all slot machines and related gaming equipment. As head of the slot technician team, the manager will ensure regulatory, safety, and operational standards are met while maximizing the efficiency and profitability of the floor through analysis and strategic planning.
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Oversee the team of slot technicians responsible for installation, placement, configuration, testing, and preventive maintenance of slot machines and gaming devices.</li>
<li>Ensure all slot machine operations comply with local, state, and federal gaming regulations.</li>
<li>Maintain accurate documentation for audits, inspections, and regulatory reporting.</li>
<li>Enforce strict adherence to SOPs and safety protocols.</li>
<li>Coordinate with vendors and team to procure slot product, parts, upgrades, and field support.</li>
<li>Effectively schedule to meet business demands and manage labor costs. Approve weekly time and attendance.</li>
<li>Lead the team of slot technicians by example, role modeling our Values and support of our Mission.</li>
<li>Support department goals and create actionable steps to work toward attaining these.</li>
<li>Interview, select, and train new slot technicians.</li>
<li>Develop slot technicians utilizing established training programs ensuring proficiency at each level through continuous skill building and assessment.</li>
<li>Maintain accurate and timely performance management documentation including both corrective and positive feedback for technicians on all shifts. </li>
<li>Ensure all department procedures are met during daily operations.</li>
<li>Maintain accurate revenue and expense records and ensure department meets monthly budget. Conduct monthly P&amp;L reviews for the department.</li>
<li>Maintain a high level of confidentiality and professionalism. </li>
<li>Step in as a working Manager whenever staffing levels or business demands require.</li>
<li>Work during the required core schedule and be flexible to change shifts as needed. This includes nights, weekends, and holidays. Works physically onsite to manage business and interact personally with team members, vendors and guests. Must live within 30 minutes of property. </li>
</ul>
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES
<ul>
<li>Extensive knowledge of slot machine technology, electronics, and gaming systems.</li>
<li>Strong understanding of gaming regulations and compliance requirements.</li>
<li>Excellent guest service and interpersonal skills.</li>
<li>Ability to interact and communicate effectively in both group and individual settings, and to collaborate with all levels of the organization on projects and daily needs.</li>
<li>Must be fully competent in the use of a computer including Microsoft Office Suite and have experience with industry-related software.</li>
<li>Ability to read, analyze, and act upon complex documents and reports.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions. </li>
<li>Ability to interpret a variety of technical instructions.</li>
<li>Experience supervising or managing a slot technician team preferred.</li>
<li>Must be able to maintain appropriate Gaming License.</li>
<li>Must be able to read, write, speak, and understand English. </li>
<li>Must have and maintain a valid driver's license with a safe driving record.</li>
</ul>
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS
<ul>
<li>Frequently required to lift or move up to 50 pounds. Occasionally required to lift or move up to 75 pounds. May occasionally be required to push or pull up to 350 pounds. </li>
<li>This casino has an enclosed gaming area where smoking is allowed. Team members may be exposed to a smoking environment in or around this designated smoking area.</li>
<li>While performing the duties of this job, the employee is regularly required to talk or hear. </li>
<li>Regularly required to stand, walk, and sit. Using hands grasp, handle, or feel objects, tools or controls. </li>
<li>Occasionally required to reach with hands and arms, climb, balance, bend, kneel, and crouch.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>The noise level in the work environment is usually moderate, increasing to loud when on the casino floor. </li>
</ul>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. 
The above description is intended to describe the general nature and level of the role. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the team member assigned to the position. Prairie Flower Casino reserves the right to make changes to the above job description, as necessary. 
The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribes.

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