<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
The incumbent in this position is responsible for implementing a sales action plan for the development of the designated market segments. Prepare proposals and/or contracts to advise prospective customers of meeting space and/or banquet date, space, and rate availability. Compute and quote prices for same with prior approval from VP – F&amp;B and/or Assistant Director – Banquets. Execute Banquet events based on client requests from start to finish, to include staff management, service compliance, and total payment reconciliation.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice of gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. </li>
<li>Ensure all property Team Members and supporting departments are aware of, and fulfilling, their designated responsibilities in support of any casino programs or promotions. </li>
<li>Annual planning process coordination including developing planning calendar, managing the budgeting process, and providing roll-ups and reports on a timely basis. </li>
<li>Must communicate and comply with company policies, processes, and procedures. </li>
<li>Continually evaluates each piece of business to ensure maximum revenue is generated.</li>
<li>Participates in the controlling of costs of goods sold.</li>
<li>Works closely with the casino and special events department on hotel/casino functions to ensure successful events.</li>
<li>Maximizes room rental charges for non-food and beverage generated business.</li>
<li>Communicates all information pertinent to each sales and catering group business.</li>
<li>Ensures quality of food and service in the Catering Department meets the high standards that have been established.</li>
<li>Participates in community activities to introduce the Catering Department ensuring proper procedures are followed resulting in efficient operation of each department.</li>
<li>Promotes positive guest/employee relations.</li>
<li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li>
</ul>
NON-ESSENTIAL JOB FUNCTIONS
<ul>
<li>Attend seminars when needed. </li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
Bachelor’s degree in Restaurant Management with four (4) to five (5) years of banquet experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission. </li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Prior experience in the Gaming industry preferred.</li>
<li>Must be twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Excellent verbal and written communication and negotiation skills.</li>
<li>Advanced knowledge of competitive market.</li>
<li>Must be proficiency in Microsoft, Excel, Word, PowerPoint and Outlook</li>
<li>Excellent organizational and professional business writing skills required.</li>
<li>Sales CRM Software and Event Order Management.</li>
</ul>
ABILITY TO:
<ul>
<li>Must be able to deal professionally with senior level executives and their staff.</li>
<li>Good verbal and written communication skills are a must.</li>
<li>Must be willing to work a flexible schedule.</li>
<li>Must have the ability to withstand noisy and smoke-filled environments.</li>
<li>Ability to perform assigned duties under frequent time pressures in an interruptive environment. </li>
</ul>

MANAGER - SPECIAL EVENTS

<h3>Job Description</h3>
Job Description
Overview
Under the supervision of the Manager of Stewarding, the incumbent in this position is responsible for smooth and efficient cleaning operations in our back-of-house kitchens and top-quality guest service.
#IndeedCincy
 
Responsibilities
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
<li>Prepares work schedules and assigns projects as necessary to ensure cleaning standards and guest service standards are met. </li>
<li>Performs supervisory duties such as coaching, corrective counseling, motivation of staff, providing assistance in hiring, establishing training programs and conducting training as necessary and conducting team member evaluations.</li>
<li>Conducts detailed public area inspections to ensure adherence to quality and production standards and to identify problems.</li>
<li>Recommends adjustments to departmental procedures to more effectively service the guest.</li>
<li>Resolves problem situations to ensure total guest satisfaction.</li>
<li>Prepares daily reports and promotes effective communication both internally and with other departments.</li>
<li>Conducts detailed property inspections to ensure adherence to departmental policies and to identify problems.</li>
<li>Resolve guest problems/requests to ensure total customer satisfaction. </li>
<li>Attend and participate in meetings, completing follow-up as assigned. </li>
<li>Perform work regularly and predictably.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Qualifications
This knowledge and these abilities are typically acquired through a High School Diploma or equivalent and 2 to 3 years of housekeeping, custodial, or janitorial supervisory experience. An Associate’s Degree preferred.

ASSISTANT MANAGER - STEWARD

<h3>Job Description</h3>
Job Description
Overview
COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels &amp; Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE: Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel &amp; Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel &amp; Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

SHIFT MANAGER - SECURITY

<h3>Job Description</h3>
Job Description
 
Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, Weekly Pay and much more!
Non-Safety Sensitive
_____________________________________________________________________
Job Summary
To maintain a high quality of services offered to guests and maximize profits of the hotel through management of the functional areas of reservations, guest registration, bell services, telephone services, and guest accounting. 
Essential Job Duties
<ol>
<li>Manages and coordinates established operational standards. </li>
<li>Maintains standards of guest service quality. </li>
<li>Develops short-term and long-term operational plans for the Guest Service Department that relates to the overall objectives of the Hotel. </li>
<li>Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering, and quality mage. </li>
<li>Manages in compliance with local, state, and federal laws and regulations. </li>
<li>Manages the reservations function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees. </li>
<li>Manages and oversees room blocks. </li>
<li>Maintains procedures for credit control and handling of financial transactions. </li>
<li>Maintains procedures of guest security, the security of monies, and emergency procedures. </li>
<li>Monitors and trains staff using internal audit reports. </li>
<li>Schedules staff according to forecasted occupancy and labor standards. </li>
<li>Ensures staff uses correct guest interaction skills. </li>
<li>Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. </li>
<li>Safeguard and account for the assets of the owners. </li>
<li>Comply with policies and procedures required by the department, the company, the Sac &amp; Fox Gaming Commission, and the National Indian Gaming Commission. </li>
<li>Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. </li>
<li>Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. </li>
</ol>
Supplemental Job Duties
<ol>
<li>Plans and organizes the work of others </li>
<li>Attends all required meetings and training sessions. </li>
<li>Contributes to the profitability and guest satisfaction perception of other hotel departments. </li>
<li>Receives departmental-related guest complaints and ensures corrective action is taken. </li>
<li>Rewards employees who use their empowerment to meet or exceed guest expectations. </li>
<li>Reports to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards. </li>
<li>Performs other job related duties as assigned. </li>
</ol>
Supervisory Responsibilities
This position will have the authority to; make decisions necessary for carrying out the above listed job duties, hire, terminate, promote, demote, transfer, provide training opportunities, approve wage increases, evaluate performance, create and adjust performance standards, create and/or delegate staff scheduling and invoke disciplinary action within approved guidelines. This position may have other supervisory authority assigned as necessary through management. This position has the overall responsibility for maintaining expenditures within approved budgetary limits. This position has the authority, through proper channels, to procure any supplies and or equipment needed for the operation of the department. This position directly supervises the (MOD-Manager On Duty), Guest Service Representatives, Night Auditors, PBX- Reservations, and the Bell Start. This position has signatory authority for complimentary rooms and/or meals and/or gift shop items. 
Physical Requirements/Working Conditions
Normal office environment along with moderate computer use. At times, will require occasional standing and speaking. Exposure to a smoke filled environment with loud and continual noise levels. Must be confidential. 
Minimum Job Qualifications
Knowledge/Education/Work Experiences: Bachelors degree in a relevant field of study preferred with two (2) years experience as a desk supervisor and front desk operations, one (1) year experience as night audit, and preferred one (1) year experience in either direct sales or retail trade, or an equivalent combination of education and experience. Prior hotel experience in market segmentation, rate management, group blocking management, telephone switchboard, developing and maintaining transaction codes, building housekeeping zones, managing credit limits, room type management, and occupancy analysis. Must have excellent knowledge of the current property management system. Must be able to obtain a gaming license in accordance to the regulations established by the Sac &amp; Fox Gaming Commission. 
Skills/Abilities: Must be able to deal with the general public, customers, employees, and tribal government officials with tact and courtesy. Must have proficiency using the current property management system. Requires good organizational and communication skills, both verbal and written. Must be flexible with shift and days off. Must be able to work independently with no supervision. Must be able to analyze and interpret policies established by administrators. Must be able to meet all internal supervisory or higher, training and education requirements. Must be willing to increase knowledge through current property management system tutorials provided. 
Preference: Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. 
Restrictions
This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.

Hotel Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Responsible for the management and control of all warehouse and receiving activities.&nbsp; Coordinates all transactions for the receiving dock and warehouse. Ensure that goods&nbsp; received are in accordance with the purchase order. Ensure the proper handling, storage,&nbsp; and rotation of all supplies on property.&nbsp; • Responsible for the development and implementation of control procedures to ensure&nbsp; that assets are appropriately safeguarded. • Ensure adequate controls are in place regarding issuance of products and goods to&nbsp; maintain accurate accountability of goods. • Make recommendations to management regarding procedural enhancements to&nbsp; ensure the continued effective operation of assigned functions. • Maintain and control proper inventory levels. • Ensure that all documentation is complete on products received. • Manage staff to meet all pickup, delivery, and receiving functions. • Coordinate and assist in the inventory process. • Other duties as assigned by management • Five (5) years of supervisory or managerial experience in a warehouse/distribution&nbsp; center environment. • Strong written, oral, interpersonal, and customer relations skills. • Knowledge of Microsoft Office applications. • Stratton Warren experience preferred. • Able to operate a forklift, pallet jack, weigh scale, pull-cart, hand truck. • Able to lift 40 pounds. • Must be able to obtain/maintain any necessary certifications and/or licenses as&nbsp; required by local gaming regulations.
Qualifications 
Is this position responsible for selling, serving or distributing alcoholic beverages or do they&nbsp; have comp authority? No Do employees in this position have contact with gaming patrons on the gaming floor? No
 Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Warehouse Manager

<h3>Job Description</h3>
Job Description
Reports to: 
Beverage Manager
Job Summary: 
Responsible for the successful operation of the beverage department, inventory control, ordering, receiving, organization and cleanliness of bars and storerooms, ensuring the appropriate par levels are established and maintained at each beverage venue and within the storerooms. The position is responsible for the successful execution of service-related operations within the established operational standards.
Essential Functions:
<ul>
<li>Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.</li>
<li>Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.</li>
<li>Ensure all beverage products served meet the established specifications and standards.</li>
<li>Maintain certification for completion of training in Health Code Standards; teach, train and enforce practical application of all Health Code requirements at all bars and by all Beverage team members to ensure the responsibilities to Public Health and Safety are met.</li>
<li>Responsible for the knowledge of all TABC laws, ordinance. Implementation of these requirements and ensure TABC certification of all staff.</li>
<li>Ensure the proper level of service is provided based on forecasted needs.</li>
<li>Work with other F&amp;B management to ensure proper management and staff coverage at all times through effective, methodical scheduling and planning.</li>
<li>Complete required daily financial tools and reports</li>
<li>Work with Finance and IT to ensure that all revenues are captured and reported accurately.</li>
<li>Track team member cash variances and ensure wage deductions are made in accordance with policies and procedures.</li>
<li>Overnight inventory count in all bars to ensure that all bars are being properly maintained.</li>
<li>Execute and audit beverage inventory and cost control systems and processes.</li>
<li>Analyze and evaluate beverage department profits and loss statements and make recommendations as to alternative courses of action.</li>
<li>With the Director of F&amp;B and F&amp;B Management team, direct the purchasing agent in matters pertaining to the purchase of products. Ensure all products necessary for beverage operations are ordered and delivered in a timely fashion.</li>
<li>Respond immediately to any guest complaints to ensure that corrections are made, and that 100% guest satisfaction is met. Implement "Guest Recovery" as appropriate.</li>
<li>Maintain a clean, sanitary, safe and comfortable environment for team members and guests; creating a positive work environment that fosters harmony and growth.</li>
<li>Ensure that all bars and beverage equipment is operated safely and with reasonable care, reporting mechanical problems to the proper department for repair.</li>
<li>Generate and track work orders as needed.</li>
<li>Maintain high standards of sanitation and inventory organization.</li>
<li>Responsible for the thorough inspection of all products as they are being stored and rotated.</li>
<li>Ensure proper stock storage location on shelving units.</li>
<li>Store inventory in proper designated location with a focus on organization, sheet to shelf system and stock rotation.</li>
<li>Ensure completion of paperwork in a timely manner including submittal of invoices and inventory.</li>
<li>Record purchases and issues of beverage related supplies to the bars on a daily basis.</li>
<li>Maintain a perpetual inventory system. Maintain assigned par levels of product in storerooms and at the bar locations.</li>
<li>Develop procedures to improve accountability.</li>
<li>Assist with beverage transfers, orders and special requests.</li>
<li>Ensure work area is clean and free from debris and ensure that proper supplies are sufficient on a daily basis.</li>
<li>Assist Beverage Inventory Clerks in the ordering process update costing information in inventory spreadsheets.</li>
<li>Work with the Manager and Food and Beverage Assistant Director on negotiating prices and vendor specials.</li>
<li>Responsible for the temperature control points at cooler and storage locations.</li>
<li>Receive and inspect the beverage and resulting invoices to ensure beverage quality is up to casino specifications and the facility is being appropriately charged.</li>
<li>Ensure that the casino, property and departmental goals are identified, achieved and positive results are maintained.</li>
<li>Through coaching, teaching and training, lead Beverage Department personnel in the proper performance of their duties; leading by positive example at all times. Document these actions as necessary.</li>
<li>Set performance expectations and provide coaching and operational support of the staff.</li>
<li>Ensure that all Beverage staff and Supervisory members are presented with timely, honest and effective evaluations.</li>
<li>Demonstrate and promote KLECH core values and guest service skills</li>
<li>Manage and maintain security of confidential information entrusted to position.</li>
<li>Attend and satisfactorily complete all required training as assigned.</li>
<li>Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.</li>
<li>The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.</li>
<li>Perform other duties as assigned.</li>
</ul>
Minimum Requirements to Qualifications: 
<ul>
<li>Must have High School Diploma or GED.</li>
<li>Minimum of two (2) years operational experience in free-standing restaurant, bar and/or F&amp;B department; multi-venue/unit experience a plus.</li>
<li>One-year Supervisory experience in a fast-paced, high volume environment.</li>
<li>Must obtain and maintain TABC certification.</li>
<li>Must have ability to use Microsoft Office programs.</li>
<li>Must have working knowledge of all aspects of beverage operations.</li>
<li>Demonstrated ability to excel in situations which require complex decision making, including anticipating, preventing, identifying and solving challenges as necessary.</li>
<li>Able to understand and evaluate complex information, data, financials, scheduling, succession planning, Team Member evaluation, etc. from various sources to meet appropriate objectives.</li>
<li>Strong communication skills in English both written and oral. Spanish or other language skills a plus.</li>
</ul>
Other Criteria:
Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.
Skills and Abilities: 
<ul>
<li>Ability to work independently with minimal supervision.</li>
<li>Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff.</li>
<li>Ability to work under pressure in a fast paced, stressful environment.</li>
<li>Ability to meet multiple deadlines and multi-task.</li>
<li>Ability to have strong critical thinking, analytical and guest service skills.</li>
<li>Must possess a positive attitude with strong organizational and leadership qualities.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure.</li>
<li>Ability to define problems, collect data, establish facts and draw conclusions.</li>
<li>Ability to understand complex instructions and material.</li>
<li>Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.</li>
<li>Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.</li>
<li>Ability to maintain confidentiality.</li>
<li>Ability to follow and comply with established Casino guest service programs.</li>
</ul>
Physical Demands:
<ul>
<li>While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.</li>
<li>The team member must be able to concentrate for prolonged periods.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.</li>
<li>The team member must be able to communicate effectively in person or using telecommunications equipment.</li>
<li>The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.</li>
<li>Frequently lift and/or move up to 50 lbs.</li>
</ul>
Work Environment: 
<ul>
<li>Normal office setting and casino floor.</li>
<li>Frequent walking and standing in a smoke filled environment and frequent contact with the general public.</li>
<li>Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.</li>
<li>Extended hours and irregular shifts may be required including nights, weekends and holidays.</li>
<li>Must be able to perform under pressure and work long hours under stressful conditions.</li>
<li>May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.</li>
<li>May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.</li>
<li>Travel may be required to perform one or more essential functions of this position.</li>
</ul>
Conditions of Employment:
<ul>
<li>Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.</li>
<li>Must be able to provide authorization to work in the United States.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have access to reliable transportation to commute to and from work.</li>
<li>Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.</li>
</ul>

Beverage Assistant Manager FT

<h3>Job Description</h3>
Job Description
Overview
Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.
Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
May include but are not limited to:
<ul>
<li>Oversee all food and beverage staff</li>
<li>Analyze food and beverage data</li>
<li>Identifies and defines business needs and implements solutions which may result in beneficial changes in the operation of the restaurant, improvement in the restaurant’s impact or interaction with customers, improvement in the restaurant’s ability to reduce or contain costs or generate additional revenue.</li>
<li>Works in conjunction with the Beverage Manager and directs the development and administration of controls for all phases of the Department in an economical and profitable manner while maintaining established standards.</li>
<li>Assist with menu item changes based on product mix reviews and guest feedback.</li>
<li>Ensures that the Department supports the casino by providing outstanding service to VIP guests in the restaurant and during special events.</li>
<li>Institutes cost control procedures and standards of performance.</li>
<li>Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties.</li>
<li>Works with manual and automated systems and develops or implements procedures, formats, budgets, testing, training and documentation.</li>
<li>Staff replacement within the guidelines of the department.</li>
<li>Develops and implements operating standards where necessary.</li>
<li>Communicates with management, other departments, and designated personnel to address the needs of the POS system.</li>
<li>Provides project leadership and project management as assigned</li>
<li>Acts immediately on all customer complaints to insure that a correction is made whenever possible.</li>
<li>Assist in guest security- authorized guests only are utilizing the bars.</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor of Arts in Food &amp; Beverage Management or related field and three to five (3-5) years of restaurant/lounge supervisory experience is preferred, or an equivalent combination of education and/or work experience.</li>
<li>Must be TIPS certified, and possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to positions responsibilities.</li>
<li>Proficient knowledge of software programs such as Microsoft Excel and Microsoft Work.</li>
<li>Working knowledge of Info Genesis preferred.</li>
</ul>

WORK ENVIRONMENT:
<ul>
<li>Must be able to work in a smoking environment</li>
<li>Regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear</li>
<li>Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception.</li>
<li>Position required bending, lifting and carrying supplies and equipment up to 50 pounds. With assistance, required to lift or carry items in excess of 50 pounds, push or pull carts and/or furniture weighing several hundred pounds.</li>
</ul>
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen</li>
</ul>

FOOD & BEVERAGE ASSISTANT MANAGER

<h3>Job Description</h3>
Job Description
Closing Date: November 10, 2025, at 4:00 PM
Salary: Depending on Experience (DOE)
This position is with providing management to all levels of the beverage department and will assist with actively supervising, coaching, counseling, directing, training and mentoring beverage team in meeting and exceeding quality standards, as well as demonstrating the GILA WAY.
Essential Duties and Responsibilities:
<ul>
<li>Promotes and provides excellent guest service experiences to both internal and external guests.</li>
<li>Responsible for all aspects of the effective beverage management within a casino environment.</li>
<li>Ensure total compliance with all responsible alcohol service policies.</li>
<li>Effectively and compliantly addresses any alcohol service or compliance issues; Immediately investigates, documents and reports all issues or findings to management. </li>
<li>Responsible for completing documentation of employee performance and attendance issues in accordance with Enterprises' policy and practice. </li>
<li>Assist with supervising team members on the proper instructions of alcohol handing, cash handling and workplace safety rules.</li>
<li>Assists with providing on-going direction, supervision and mentoring to staff. Monitor product quality and ensures high level of guest service. </li>
<li>Responsible for troubleshooting technical problems with MICROS Point of Sale (POS) systems, from both a hardware and software perspective. </li>
<li>Responsible for supervising the opening, closing and balancing of any and all accounting practices, as necessary. </li>
<li>Generates employees schedules and verifies employee time for all bar outlets. </li>
<li>Responsible for the on-going training, development, mentoring and supervision of hourly team members, as directed by department management. </li>
<li>Responsible for the management of events from set-up to tear down, including handling all communication with hourly team members and guests. </li>
<li>Hands-on approach to serving times, quality and execution. </li>
<li>Protects branded concepts through audits and compliance processes.</li>
<li>Stays up-to-date with industry trends. Analyzes shift activity for areas of efficiency or improvement. Seek opportunity for innovation and upselling. Recommends service or product improvements to management. </li>
<li>Responsible for mentoring and developing Pathways Mentorship Program participants to successfully transition to management level positions. </li>
<li>Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.</li>
<li>Performs other special projects and duties as assigned.</li>
</ul>
Supervisory Responsibilities
Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; Planning, assigning, and directing work; Appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 
Skills/ Requirements
<ul>
<li>High School Diploma or equivalent required.</li>
<li>Prior experience in food and beverage management required.</li>
<li>Experience working in a fast paced high volume bar, restaurant or nightclub is preferred. </li>
<li>In-depth wine, beer and spirituous liquor knowledge preferred. </li>
<li>Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory. </li>
<li>Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest. </li>
<li>Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.</li>
<li>Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.</li>
<li>Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.</li>
<li>Strong interpersonal and communication skills, both written and oral. </li>
<li>This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.</li>
</ul>

Beverage Assistant Manager (Swing Shift)

<h3>Job Description</h3>
Job Description
Overview
 
Responsibilities
Responsible for the leading the day to day operation of the Table Games Operation.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
<ul>
<li>Creates and ensures fun-filled, entertaining and exiciting environment.</li>
<li>Maintains working knowledge of gaming laws.</li>
<li>Administers the entire operation of an assigned gaming area in compliance with Commission</li>
<li>Safeguards assets.</li>
<li>Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager.</li>
<li>Maintains integrity of equipment as well as replacement of damaged or defective cards/dice.</li>
<li>Ensures proper Cash Transaction Reporting.</li>
<li>Instructs subordinates in daily performance of their required duties. Reviews Table Games’</li>
<li>Supervisors and Dealers’ progress and continues training through constructive instruction and</li>
<li>Tracks and records proper win/loss figures of gaming area for Table Games Shift Manager and is responsible for scheduling team members for the appropriate table games.</li>
<li>Communicates effectively on a professional level all pertinent gaming information to fellow team members.</li>
<li>Handles guests’ concerns quickly and efficiently.</li>
<li>Signatory ability includes the following:</li>
<li>Fill Request.</li>
<li>Credit Request.</li>
<li>Fill Slip.</li>
<li>Credit Slip.</li>
<li>Front Money/Marker Request.</li>
<li>Markers issuance.</li>
<li>Table Game Inventory form - opener and closer.</li>
<li>Key logs as prescribed in ICS.</li>
<li>Progressive Payout Slip.</li>
<li>Card and Dice Inventory Log.</li>
<li>Currency Transaction Report.</li>
<li>Authority to issue complimentary services within approved guidelines.</li>
<li>Error slips.</li>
<li>Table ratings.</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
<ul>
<li>Strong working knowledge of all casino games, full knowledge of craps is required.</li>
<li>Literate and fluent in English</li>
<li>Demonstrated ability to communicate effectively, both verbal and written</li>
<li>Demonstrated ability to deal effectively with employees at all levels</li>
<li>Strong organizational and analytical skills</li>
<li>Computer literacy</li>
<li>Ability to handle complex and emotional issues</li>
<li>Acts as a role model to other employees and always leads by example</li>
<li>Adheres to all regulatory, company and department policies and procedures</li>
<li>Must project professionalism and possess excellent verbal and written communication skills</li>
<li>Professional appearance</li>
<li>Team player</li>
<li>Bachelor’s degree (or equivalent from a two-year college or technical school) or 3-5 years equivalent training/experience required.</li>
<li>Minimum of five years table games experience with progressive supervisory/management experience required.</li>
<li>Must be knowledgeable of all table games compliance standards, regulations and procedures.</li>
</ul>
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.
<ul>
<li>Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing guests in a high pressure and fast paced environment.</li>
<li>Must be able to stand for an entire shift and be able to continuously maneuver throughout the Casino areas.</li>
<li>Must be able to respond to visual and aural cues.</li>
<li>Must have the manual dexterity to operate a computer and other office equipment.</li>
<li>Must be able to lift 30 pounds and able to bend, reach and stoop on a limited basis.</li>
</ul>
WORK ENVIRONMENT
<ul>
<li>Constant exposure to casino related environmental factors including, but not limited to crowds, secondhand smoke, and excessive noise. Intermittent time in office consisting of environmental factors typical in an indoor, climate-controlled office environment.</li>
</ul>

ASSISTANT SHIFT MANAGER - TABLE GAMES

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests.
Job Duties
· Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue.
· Hire, supervise, train, evaluate work performance, and administer discipline for team members.
· Maintain knowledge of industry practices, hotel markets and statistical data.
· Possess knowledge of room rates, types and availability.
· Maintain and ensure proper par levels of supplies and equipment.
· Coordinate special events and promotions with other departments.
· Resolve customer complaints or disputes.
· Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board.
· Responsible for property public area cleanliness and sanitation.
· Authorized to extend complimentary services in accordance with the approved comp matrix.
· Develop operating budgets and meet established goals.
· Review and approve all OTA invoices.
· Other duties as assigned by management.
· May assist in assigning and inspecting cleanliness on the casino floor.
Qualifications 
· Thorough understanding of hotel computer system.
· Minimum 3 years supervisory experience and 5 years hotel experience
· Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications.
· Knowledge of hotel key system
· Must be able to work in smoke filled environments.
· Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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