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<h3>Job Description</h3>
Job Description
AltaStaff is a staffing agency currently looking for a&nbsp;Medical Records Coordinator&nbsp;for one of our Managed Care partners!
**This role may have a need for local travel to conduct onsite visits, candidates must reside near Waltham, MA***
Pay:&nbsp;$24.00 - $26.00 hourly
Schedule:&nbsp;Monday – Friday, 8am - 5pm EST
Position Purpose:&nbsp;This position works as a vital member of the Medical Records Department, an integral portion of the Risk Adjustment Operations Team. The Medical Record Coordinator works closely with internal resources to support medical record retrieval strategies for medical record needs, including Prospective and Retrospective Risk Adjustment.
Job Responsibilities:
<ul>
<li>
Support medical record retrieval project efforts through detailed documentation and communication
</li>
<li>
Facilitate medical record retrieval efforts from partners to support Risk Adjustment and other projects
</li>
<li>
Work collaboratively with the provider relations and in-market clinical team to cultivate access to EMR systems.
</li>
<li>
Coordinate medical record retrieval requests and invoicing process with vendor partners
</li>
<li>
Adhere to established processes to protect PHI, ensure accurate and timely record uploads, and track status of records and record requests
</li>
<li>
Attend meetings, trainings and other gatherings as required
</li>
<li>
Outreach to provider offices to resolve obstacles in obtaining medical records
</li>
</ul>
Job Qualifications:
<ul>
<li>
Associate's Degree or relevant experience in lieu of degree
</li>
<li>
2+ years of experience in healthcare/managed care organization required
</li>
<li>
Must have 1+ year of experience improving provider Quality performance through provider engagement, practice transformation, etc.
</li>
<li>
1+ years of medical record experience
</li>
<li>
Strong call center/customer service experience required
</li>
<li>
Proficiency in Microsoft Excel, Access, Word, PowerPoint
</li>
<li>
Strong attention to detail and highly organized
</li>
</ul>
If you've applied and would like to view your application status, please visit:&nbsp;<a href="https://altastaff.zenople.com/login/ALTA" target="_blank">https://altastaff.zenople.com/login/ALTA</a>
AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.
INDLP

Medical Records Coordinator

<h3>Job Description</h3>
Job Description
At Gene Butman Ford, we are committed to offering our customers exceptional service experiences. Located between Ann Arbor and Ypsilanti, Michigan, we pride ourselves on our strong community ties and our dedication to customer satisfaction. As a Remote Experiences Coordinator, you will be at the forefront of orchestrating seamless service interactions with our valued customers. While the role is based in our vibrant dealership, your efforts will extend far beyond the physical location, ensuring that every client engagement is marked by professionalism and care. Your role will involve coordinating service appointments, handling inquiries, and working closely with our mobile service technicians to maintain high standards. If you are passionate about delivering remarkable customer experiences and eager to join a dynamic team where your contributions are valued, Gene Butman Ford welcomes you warmly. Apply now to become a pivotal part of our inviting and positive atmosphere! This position is in person and full time.
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Retirement Plan
Career Growth Opportunities
Tuition Reimbursement
 Responsibilities 
Customer Engagement: Act as the primary point of contact for customers interested in remote services, ensuring all inquiries are handled promptly and professionally.
Service Coordination: Collaborate with various departments to schedule and coordinate remote service experiences for automobile maintenance and repairs.
Feedback Collection: Gather and analyze customer feedback to continuously improve the remote service offerings and enhance customer satisfaction.
Information Dissemination: Provide customers with detailed information about remote service options, processes, and benefits, maintaining up-to-date knowledge of service offerings.
Problem Solving: Address customer concerns and issues related to remote services, ensuring timely resolutions to enhance customer experience.
Performance Tracking: Monitor trends and performance metrics related to remote services to identify areas for improvement and report findings to management.
Selling: informing customers of needed service, formulating and presenting estimate and giving information to customers about the vehicle maintenance needs.
 Requirements 
Education: High School diploma or equivalent is required.
Experience: Previous experience in a customer service role, preferably within the automotive industry, is highly desirable.
Communication Skills: Strong verbal and written communication skills are essential for effective client interaction.
Technological Proficiency: Comfortable with scheduling software and Customer Relations Management 
(CRM) platforms to manage appointments and customer information. Must have a working understanding of using spreadsheets and the ability to monitor and update multiple platforms with high proficiency.
Problem-Solving: Proactive in identifying and resolving issues to ensure a positive customer experience.
Organization: Excellent organizational skills to manage multiple tasks and appointments efficiently.
Teamwork: Ability to work collaboratively within a team, contributing to a supportive and engaging dealership environment.

Remote Experiences Coordinator

<h3>Job Description</h3>
Primary Purpose: 
 
To ensure increased student achievement and improved classroom instruction at the two K-8 campuses they serve. Deans will work with the coaching team (dean/ICs) in collaboration with the campus administrators to ensure a systematic approach to teacher coaching and implementation of the ILTexas curriculum, program model (including learning acceleration).
 
Qualifications:
 
Education/Certification:
<ul>
<li>Master’s degree Texas principal or other appropriate </li>
<li>Texas certificate preferred</li>
</ul>
 
Special Knowledge/Skills:
<ul>
<li>Knowledge of curriculum implementation and instructional best practices </li>
<li>Knowledge of language acquisition pedagogy and instructional DLI practices preferred </li>
<li>Demonstrated ability as an instructional leader </li>
<li>Expert skills with Excel and data mining (data analysis to action) </li>
<li>Effective communication and interpersonal skills </li>
<li>Strong organizational skills </li>
<li>Thorough understanding of TEKS </li>
</ul>
 
Experience: 
<ul>
<li>Administrative experience preferred </li>
<li>Experience coaching teachers </li>
<li>Instructional data analysis to action </li>
<li>Utilizing instructional program reports to drive instructional change </li>
<li>Minimum 3 years of classroom teaching experience </li>
<li>Experience with bilingual/dual language programs preferred </li>
</ul>
 
Major Responsibilities and Duties: 
 
Instructional Management
1. Assist the principal(s) in developing, maintaining, and using information systems to maintain record and track progress on campus performance objectives and academic excellence indicators. 
2. Interpret academic data for the purpose of improving student performance (and language acquisition).
3. Identify, apply and monitor research based instructional interventions (and language scaffolds) based on student data to promote school effectiveness. 
4. Utilize data-driven decision making in the evaluation of target academic programs. 
5. Implementation of the ILTexas approved instructional programs (by content area) 
6. Account for the accuracy and verification of all student program data and reports. 
7. Conduct instructional observations, record observations, and conduct conferences with staff that result in diagnostic and prescriptive feedback for growth and improved performance. 
8. Lead the coaching team in aligning teacher coaching around high leverage action steps (Get Better Faster) and subsequent documentation (SchoolMintGrow). 
9. Lead the implementation of effective professional learning communities (intellectual preparation protocol/ lesson plan internalization &amp; bite-sized differentiated professional development). 
10. Facilitate teacher implementation of concepts and content in all instructional areas. 
11. Implement and evaluate professional development activities to support the ILTexas mission and any specific campus action steps (ILTexas aligned targeted improvement plans). 
12. Monitor and model instructional processes to ensure that program activities are related to program outcomes. 
13. Collaborate consistently with campus and district personnel to maintain and improve instructional programs and priorities. 
14. Assist faculty and staff in identifying, defining, and solving instructional related problems. 
15. Promote the infusion of technology in the learning process. 
16. Work with the ILTexas content experts &amp; campus staff to to ensure teachers have instructional resources and materials to support teaching staff in accomplishing instructional goals. 
17. Foster collegiality and team building among staff members; encourage their active involvement in decision-making process around campus and teacher action steps aligned with the ILTexas program model. 
 
School/Organizational Improvement
18. Work with the campus administrators at the campuses they serve to promote a positive, caring learning environment. 
19. Promote expectations for high-level performance to staff and students; recognize excellence and achievement. 
 
Personnel Management
20. Will supervise the coaching team serving the two K-8s (math instructional coach and reading instructional coach), hosting weekly cabinet meetings while providing feedback directly to the campus administrators (at least once weekly) of progress made on the assigned scope of work. 
21. Supervise the scope of work under learning acceleration (giving priority to the ILTexas WIN (What I Need) and supporting the effective execution of learning acceleration during 10th period Enrichment and Remediation (ER) time. Will provide the campus guidance on priority candidates for summer school and learning acceleration that takes place during summer school. 
22. Manage and utilize data effectively for systemic process and program analysis. 
23. Implement data-driven decision making for improvement efforts based on best practices anchored in the ILTexas Get Better Faster scope and sequence. 
24. Manage and utilize policy effectively for maintaining systemic processes and practices. 
25. Account for the verification of the correct policy regarding all decisions and correspondence. 26. Implement effective policy-driven decision making. 
27. Assist the principal in communicating needs with area or headquarters subject matter experts. 
 
School/Community Relations
28. Deal sensitively and fairly with persons from diverse cultural backgrounds. 
29. Communicate effectively with students, staff, and patrons. 
30. Participate in the development of the tiering of teachers and coordination of teaching coaching (maintaining the teacher coaching roster which is shared with campus administrators). 
31. Confer with staff regarding their professional growth, assisting them to develop goals. 
32. Implement and monitor activities to ensure successful student transitions. 
33. Serve as a liaison for students who are academically at-risk. 
34. Interact effectively with students to promote positive attitudes towards school programs. 
35. Articulate the school’s mission to community and solicit its support in realizing goals. 
36. Demonstrate awareness of school-community needs and initiate activities to meet those needs. 37. Use appropriate and effective techniques to encourage parent and community involvement. 
 
Other
38. Under the direction/guidance from the area academic director, stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth. 
39. Demonstrates proficient levels of ILTexas technology applications. 
40. As needed, participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students. 
41. Utilize time wisely for effective management of job responsibilities. 
42. Maintain punctuality in daily work times, appointments, and meetings. 
43. Meet task completion deadlines established by the supervisor (area academic director). 
44. Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers. 
45. Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met. 
46. Maintain a positive and professional tone in all communication (i.e. email, written, and verbal). 47. Any and all other duties as assigned by your immediate supervisor. 
 
Supervisory Responsibilities: Supervises reading and math instructional coaches.

AREA ACADEMIC COORDINATOR

<h3>Job Description</h3>
Job DescriptionDescription:
 
Premier Private Jets is a distinguished provider of comprehensive business aviation services, including Charter, Maintenance, Repair, and Overhaul (MRO) [PremierMRO], and Fixed Base Operations (FBO) [PremierFBO]. With a commitment to excellence, we ensure our clients receive unparalleled service across all divisions.
The Flight Operations Coordinator position is responsible for all coordination and arrangement of Premier Private Jet charter flights. Client centered customer service, in-depth flight operations knowledge, and an understanding of CFR 14 parts 91 and 135 are essential to success as a team member. This position encompasses aspects of Charter Scheduling, Owner Services, and Aviation Dispatch, and offers PPJ Clients a team-centered approach to meeting their aviation needs. This position is in direct contact with our charter and private aviation industry colleagues as well as with our highly successful and high net-worth Clients and their representatives. Attention to detail and the ability to work in a fast-paced team environment are essential personal qualities for the success in this position. Immediate response to Client requests as well as accuracy and attention to detail is of the utmost importance. 
<ul>
<li>Maintain a culture of total customer service focused on anticipating our clients’ needs and exceeding their expectations. </li>
<li>Notify and brief all crew members associated with scheduled trips as well as maintain communications with crew and assist in all crew associated travel plans. </li>
<li>Forecast and communicate any operational issues that may affect the successful completion of a flight to our clients and appropriate departments. Document and maintain compliance with PPJ contractual obligations to all Clients. </li>
<li>Proactively resolve Client issues and disputes, referring to and including the Business Development Team for Client Relations assistance when appropriate. </li>
<li>Monitor weather and airport conditions on a daily basis to ensure daily operations can be accomplished safely and without unexpected interruption. ·Actively Flight Follow; monitoring all aircraft movements both in the air and on the ground. Coordinate aircraft towing and fueling when and where necessary. </li>
<li> Effectively communicate with PPJ Maintenance and crew regarding scheduled and unscheduled maintenance events. ·Participate and contribute to daily operations meeting. </li>
<li>Utilize Charter software to its maximum ability with incorporating scheduling updates to profiles, airport/aircraft information, maintenance warnings and aircraft times and invoicing.</li>
<li>Strive to meet daily, monthly, and annual operations goals. </li>
<li>Learn to utilize computer systems and programs to perform job duties to include but not limited to: Jet Insight, Microsoft Teams and Microsoft Office Suite. ·Passion for Success!</li>
<li>Record all flight data from completed trips using the Trip Completion Checklist. </li>
</ul>
 Knowledge, Skills and Abilities
<ul>
<li> General knowledge of geography, aviation meteorology, customer service, and corporate aircraft types and performance. </li>
<li>Ability to foster relationships with other departments at Premier Private Jets.</li>
</ul>
 BENEFITS
<ul>
<li>Medical, dental, vison, and life Insurance</li>
<li>Short-term and long-term disability</li>
<li>401k with company match</li>
<li>PTO and company paid sick days</li>
<li>Company paid holidays</li>
</ul>
 
 
Requirements:
Qualifications:
<ul>
<li> Previous aviation industry specific work experience </li>
<li> Experience with and an understanding of corporate aircraft operations and FAA regulations CFR 14 FAR 91 and 135</li>
<li> College Degree (Aviation or Business degree preferred) </li>
<li> FAA Dispatch Certificate or Pilot Certificate preferred</li>
<li>Experience working with Jet Insight </li>
</ul>

Flight Operations Coordinator

<h3>Job Description</h3>
Job Description
Join Owen Health Care as a Full-Time Program Coordinator and be at the forefront of transforming senior care services! In this dynamic role, you will drive innovation and excellence by overseeing daily operations and coordinating vital healthcare services. Your leadership will shape the quality of care provided, making a direct impact on our clients and community. Collaborate closely with dedicated staff and external partners in a professional, customer-focused environment that values integrity and high performance. This onsite position offers the chance to work hands-on and develop meaningful relationships within the organization and the community.
You can get great benefits such as Medical Insurance, Dental Insurance, 401(k), and Paid Time Off. This is not just a job; it's an opportunity to be a vital part of a mission-driven team that genuinely cares about making a difference in the lives of others. Apply today to embark on a fulfilling career with Owen Health Care!
Owen Health Care: Our Story
Owen Health Care is a state-licensed agency and is accredited by The Joint Commission as a health care agency. We provide compassionate, quality, and affordable health care services to adults with mental health, substance abuse, and co-occurring disorders, as well as to all individuals with disabilities-including children and the elderly. In our organization, we are passionate about helping people, dedicated to the health and well being of all the clients we serve, and committed to ensuring the best quality of care. Our licensed clinicians and highly qualified professionals are trained to provide the highest quality, compassionate care.
Your day as a Program Coordinator
As a Full-Time Program Coordinator at Owen Health Care, you will play a pivotal role in the direct coordination and supervision of all agency services, including funding development and contract negotiations. Your leadership will ensure the effective implementation of policies and procedures, fostering a culture of continuous performance improvement. You will be responsible for recruiting and retaining qualified personnel, overseeing their development through comprehensive training and orientation. Your guidance will extend to management staff, setting clear performance expectations while monitoring their assignments for accountability.
Additionally, you will provide monthly evaluations of agency services and actively participate in community activities to promote health and wellness. With a focus on compliance with legal regulations and accreditation standards, you will also drive quality improvement initiatives, assist with quality assurance, and ensuring our commitment to compassionate care. Join us at Owen Health Care and contribute to delivering exceptional service while advancing your professional skills in a supportive environment.
What matters most
To thrive as a Full-Time Program Coordinator at Owen Health Care, a blend of education and experience is essential. A Master's degree in social work or a related field is required, along with at least three years of management experience in healthcare, preferably in home care management. Excellent oral and written communication skills are crucial for effective presentations and maintaining professional relationships.
You must possess a professional demeanor and appearance while demonstrating outstanding client relations and customer service capabilities. Strong people management skills are necessary for networking and leading a team with confidence. Additionally, excellent organizational and time management skills will help you navigate the complexities of daily operations.
The ideal candidate will display autonomy, assertiveness, flexibility, and a collaborative spirit, ensuring that all responsibilities are performed efficiently and effectively, contributing to Owen Health Care's mission of delivering compassionate care.
Our team needs you!
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
 Job Posted by ApplicantPro

Program Coordinator Opportunity

<h3>Job Description</h3>
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
 
The person in this role will perform operational- and logistics-related tasks in support of POP MART’s wholesale order process. The coordinator will work with the POP MART Americas Wholesale Sales Operations Team to manage the end-to-end order-to-shipment process for all wholesale accounts.
 
Job Overview:
The Operations Coordinator plays a key role in supporting the company’s communication strategy across internal and external channels. This individual is responsible for ensuring clear, consistent, and engaging communication between support center teams, retail stores, and the wider public. Core responsibilities include managing internal communications to field teams, monitoring and responding to online reviews (Google, Yelp, etc.), and providing day-to-day communications support to retail locations.
 
What You Will Achieve:
Internal Communications
<ul>
<li>Draft, edit, and distribute company-wide and field-specific communications (emails, newsletters, announcements, toolkits, FAQs).</li>
<li>Bring the Pop Mart spirit to life by keeping our brand voice fun, vibrant, and full of energy across every internal channel.</li>
<li>Partner with leadership and cross-functional teams to deliver timely updates to store teams.</li>
<li>Support the rollout of new initiatives, campaigns, and operational updates with clear messaging and toolkits for retail execution.</li>
</ul>
External Communications &amp; Reputation Management
<ul>
<li>Monitor and manage online reviews on Google, Yelp, and other relevant platforms.</li>
<li>Draft and post timely, professional responses to reviews in alignment with company standards and tone.</li>
<li>Track feedback trends from online reviews and provide insights to leadership for action planning.</li>
<li>Work with Marketing, Operations, and field teams to align external communication strategies with customer experience goals.</li>
</ul>
Retail Store Support
<ul>
<li>Serve as the first point of contact for retail teams with communication-related needs.</li>
<li>Provide templates, talking points, and FAQs for store use with customers.</li>
<li>Support special events, launches, and local initiatives with consistent messaging materials.</li>
<li>Assist stores in promoting positive customer experiences and resolving escalated feedback.</li>
</ul>
General Support
<ul>
<li>Maintain a communication calendar to ensure proactive planning of announcements and updates.</li>
<li>Assist the operations team with the creation of presentations, reports, and other communication tools.</li>
<li>Ensure all communications align with brand values, tone, and visual standards.</li>
</ul>
 
What You Will Need:
<ul>
<li>Bachelor’s degree in communications, Marketing, Public Relations, or related field (or equivalent experience).</li>
<li>1–3 years of experience in retail operations communications, or a related role.</li>
<li>Strong writing, editing, and proofreading skills.</li>
<li>Experience with online reputation management (Google, Yelp, etc.) preferred.</li>
<li>Excellent organizational skills with the ability to manage multiple projects and deadlines.</li>
<li>Strong interpersonal skills with the ability to support cross-functional teams and retail staff.</li>
<li>Proficiency in Microsoft Office and/or Google Workspace; familiarity with design tools (Canva, Adobe Suite) is a plus.</li>
</ul>
 
Key Competencies:
<ul>
<li>Clear and engaging communicator</li>
<li>Detail-oriented and organized</li>
<li>Proactive and solution-oriented</li>
<li>Collaborative team player</li>
<li>Customer- and employee-centric mindset</li>
</ul>
 
Physical Requirements: 
POP MART is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. The requirements below are representative of the physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
<ul>
<li>Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.</li>
<li>Ability to stand and walk for extended periods (up to 6-8 hours per shift)</li>
</ul>
 
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Operation Coordinator（Communications）

<h3>Job Description</h3>
MAKE A DIFFERENCE
Are you looking for an opportunity to serve in a Christian organization with a Kingdom-building mission?
 
At Shepherds College, you will be part of a mission-driven team that is making a life-changing impact on students with intellectual and developmental disabilities (IDD). As a non-profit Christian employer, we are seeking individuals who strongly align with our values and beliefs to join our talented team. Come grow your career at an organization where your hard work and dedication truly make all the difference.
 
BENEFITS
<ul>
<li>Health, Dental, Vision, and Life Insurance</li>
<li>Funded HSA</li>
<li>401(k) Plan with Match</li>
<li>6+ Weeks of PTO</li>
<li>$1,000 Annual Retention Bonus</li>
<li>Free Teladoc and Employee Assistance Program</li>
<li>Professional Development and Mentoring Opportunities</li>
<li>Tuition Discount Program</li>
<li>Free Lunches</li>
<li>Free Temporary Housing (if relocating)</li>
</ul>
 
POSITION OVERVIEW
The Executive Outreach Coordinator plays a key role in supporting the President of Shepherds Foundation, Inc., advancing the fundraising, admissions, and outreach initiatives of Shepherds College. This position blends executive support, donor relations, event coordination, and project management to strengthen partnerships and promote expansion. Candidates will thrive in a collaborative, mission-driven environment dedicated to empowering students with intellectual and developmental disabilities.
 
PRIMARY RESPONSIBILITIES
<ul>
<li>Executive &amp; Administrative Support – Manage the President’s calendar, travel, and meetings; prepare communications, reports, and follow-ups; and maintain an outreach dashboard tied to strategic plans.</li>
<li>Board &amp; Donor Communications – Coordinate board meeting logistics and materials while managing donor and partner communications, acknowledgments, and stewardship correspondence.</li>
<li>Fundraising &amp; Admissions Support – Oversee Raiser’s Edge database management, gift processing, reporting, and provide support for donor campaigns and student recruitment initiatives.</li>
<li>Event &amp; Project Coordination – Plan and execute events such as cultivation dinners, Preview Days, expansion luncheons, and volunteer projects, handling logistics, RSVPs, and vendor coordination.</li>
<li>Expansion &amp; Strategic Initiative Support – Support expansion initiatives including new centers, curriculum promotion, and international models through scheduling, travel, documentation, and communications.</li>
<li>Outreach Coordination &amp; Workflow Optimization – Manage the outreach calendar, coordinate interdepartmental projects, and assist with marketing and campus store operations, including social media and event merchandising.</li>
<li>Donor Stewardship &amp; Community Engagement – Lead stewardship initiatives (e.g., Giving Day, Thank-a-thons), maintain donor stories and impact records, and coordinate volunteer and church partner engagement.</li>
</ul>
 
SKILLS/EXPERIENCE/EDUCATION
<ul>
<li>Bachelor’s degree (required)</li>
<li>Minimum of five years of ministry relations, sales, customer service, or similar experience</li>
<li>Demonstrated success in customer service, networking, and project management</li>
<li>Excellent listening, verbal, and written communication skills</li>
<li>Familiarity with CRMs and project management tools</li>
<li>Proficiency in standard office software tools and applications</li>
</ul>

Executive Outreach Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
About the Role
 We’re looking for a service-minded professional to join our hospitality team as a Reservations &amp; Member Relations Coordinator. If you love creating welcoming environments, have a knack for organization, and enjoy making someone’s day easier, this could be the perfect fit. In this position, you’ll serve as the first point of contact for our guests, wine club members, and reservation inquiries. You’ll help schedule experiences, manage daily guest flow, and support the concierge-style service that sets our winery apart.
 Keywords: guest services, receptionist, reservations clerk, concierge, front desk, scheduler, hospitality, customer service, tasting room 
 
Summary
 
The Guest Services Concierge is responsible for providing a world-class experience for our guests from the first moment of outreach by the guest/member. The concierge team is available Monday through Sunday and available to respond to guest inquiries made by email, phone, and text for all William Chris Wine Co. brands. Types of inquiries include but are not limited to guest reservation requests, basic wine club membership issues, and special requests by guests for their visit or for assistance with referrals to other local entities. The Guest Services Concierge is a master at anticipating change, planning for challenges, and solving problems on the fly. This person exemplifies what it takes to build guest satisfaction as if it is second nature. Primary work schedule for the Guest Services Concierge is Wednesday – Sunday.
 
Essential functions
 
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
· Exceed customer service expectations with all guests
· Respond to all guest inbound inquiries in a timely and professional manner
· Complete reservation requests and perform callouts to existing reservations for confirmation
· Review upcoming reservations daily and provide feedback to Tasting Room Managers and Membership Ambassador of any special reservation notes or notable guests
· Perform maintenance on guest profiles by updating items and getting additional information added to the profile
· Provide basic information to members about events, releases, shipping dates, etc.
· Curate concierge list of recommendations by keeping current on local restaurants, wineries, attractions, and local festivals
· Assist in the coordination of outreach campaigns as assigned
· Work Release parties and special Wine Club events to assist with questions, check-in and other duties as assigned
 
Other duties 
· Will be asked to cover for gaps in other areas, as needed
· Other duties as assigned
 
Competencies
· Customer Focus 
· Adaptability and Flexibility
· Customer Service
· Interpersonal Skills
 
Supervisory responsibilities
· None
 
Work environment
· Office environment
· Tasting Rooms (Inside, air-conditioned)
· Outdoor Events (Non-air-conditioned, various locations)
 
Physical demands
· Extended periods of sitting at a desk, using a computer and phone
· Must be able to lift up to 15 pounds on an occasional basis
· Ability to negotiate uneven, outdoor surfaces
· Ability to work in various weather conditions, including hot and cold weather
· Ability to effectively communicate verbally, using telephones, and with electronic means (email, social media, etc.)
 
Travel and remote work
· This position may require occasional travel to off-site locations, but does not require overnight travel except on rare occasions for events or training
· This position requires on-site work on a regular basis
· Travel to and from the main worksite (daily commute) is at the expense of the employee and is not considered time worked
· Travel between sites during the workday is considered time worked
 
Required education and experience
· Must have at least one year of administrative and/or direct customer service experience
 
Preferred education and experience
· High school diploma or equivalent
· Hospitality experience is a plus
· Concierge experience is highly desirable
 
Additional eligibility requirements
· Must be creative, outgoing, attentive to detail and possess great communication (verbal, written, electronic, listening) skills
· Must have and exhibit excellent customer service skills
· Excellent time management skills and dependability are required
· Good office technology skills (Phones, computers, office applications and systems)
· Must have the ability to multitask and complete duties, tasks, and projects, despite interruptions
· Must be able to work our peak times, including Fridays, Saturdays, Sundays, and holidays
· Start and end times of workdays may vary, including early morning start times and evening end times (usually for events or training)
· Must maintain a sense of urgency and positivity
· Ability to effectively work on teams
· Must be a self-starter and complete duties, tasks, and projects with little or no supervision
 
Work authorization
· This job is not eligible for visa sponsorship
 
It is the policy of William Chris Wine Company to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements:

Member Relations Ambassador

<h3>Job Description</h3>
Job Description
Responsible for coordinating all aspects of the patient intake process, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
<ul>
<li>Coordinates all daily patient referral and intake operations.</li>
<li>Ensures compliance with all state, federal, and referral/intake regulatory requirements for home health and hospice.</li>
<li>Assists with the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.</li>
<li>Establishes and maintains positive working relationships with current and potential referral sources.</li>
<li>Ensures seamless transition of patients to home care by providing preparation for home care, plan of care initiation, and coordination of care with multiple service providers and agency team.</li>
<li>Ensures maximum third party reimbursement through participation in insurance verification and authorization processes.</li>
<li>Provides feedback during strategic planning including identifying opportunities for additional or improved services to meet customer needs.</li>
<li>Maintains comprehensive working knowledge of Agency contractual relationships and ensures that patients are admitted according to contract provisions.</li>
<li>Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Agency.</li>
<li>Assists with weekly posting and maintenance of patient visit schedule under direction of Executive Director and Clinical Service Coordinator.</li>
<li>Assists with orientation of new employees as requested.</li>
<li>Performs liaison services as required assigned by the Executive Director</li>
<li>Participates in the after-hours on-call schedule as assigned by the Clinical Service Coordinator.</li>
</ul>
POSITION QUALIFICATIONS
<ul>
<li>At least three to five years’ experience in health care preferably in home care.</li>
<li>Knowledge of home health and hospice regulations, eligibility, and private payer practices.</li>
<li>Demonstrates good communication, negotiation, and public relations skills.</li>
<li>Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.</li>
</ul>
Job Type: Part-time and Full-time available
Healthcare setting:
<ul>
<li>Medical office</li>
</ul>
Medical specialties:
<ul>
<li>Home Health</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
</ul>
Application Question(s):
<ul>
<li>Do you have knowledge of home health and hospice regulations, eligibility, and private payer practices?</li>
<li>Do you have experience scheduling team clinicians who do not report to a site daily?</li>
</ul>
Experience:
<ul>
<li>Kinnser: 1 year (Preferred)</li>
<li>ECIN/Careport: 1 year (Preferred)</li>
<li>Insurance verification: 1 year (Preferred)</li>
<li>intake coordinator: 1 year (Preferred)</li>
</ul>
Work Location: In person

Intake/Scheduling Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Socket is looking for a detail-oriented and experienced Service Delivery Specialist – Carrier Relations to play a key role in transitioning business and residential customers onto Socket’s network. In this position, you’ll collaborate closely with our sales team and Service Delivery Coordinator to ensure timely and seamless service implementation, meeting critical delivery deadlines and supporting our commitment to exceptional customer experience.
 
This is an in-office position.
 
What We offer:
<ul>
<li>401k matching</li>
<li>Medical benefits</li>
<li>Dental benefits</li>
<li>Vision benefits</li>
<li>Free fiber services if available in your area</li>
</ul>
Primary responsibilities:
<ul>
<li>Local Number Portability, 911 Services, Quotes &amp; Circuit Ordering, Pre-Engineering, and Circuit Database</li>
<li>Place all number port orders with the appropriate LEC (Local Exchange Carrier)</li>
<li>Monitor port orders and correct any issues within a timely manner</li>
<li>Complete customer number port by working with PBX vendor (Private Branch Exchange) to ensure successful turn-up of services</li>
<li>Accurately enter 911 information into database and confirm acceptance</li>
<li>Work with varying departments to resolve any 911 issues</li>
<li>Work with Sales Reps to resolve any issues with information in quotes, and expectations of quote results</li>
<li>Monitor circuit orders, ensuring all uses related to the delivery of the circuit are addressed in a timely manner</li>
<li>Maintain written pre-engineering procedures</li>
<li>Select hardware needed to serve a customer with a particular circuit type</li>
<li>Enter information into circuit database for new circuits and update existing circuits as needed</li>
<li>Other duties as assigned by supervisor</li>
<li>Regular reliable attendance</li>
</ul>
Qualifications:
<ul>
<li>Strong managerial, leadership, and technical skills</li>
<li>Telecommunications experience preferred, but not required</li>
</ul>
Skills:
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Attention to detail</li>
<li>Being able to meet deadlines and strategize when changes occur</li>
<li>Pro-active and very responsive to customer needs</li>
<li>Excellent written and verbal communication</li>
<li>Able to present information and respond to questions</li>
<li>Proficient with computers</li>
<li>Strong written and verbal communication skills</li>
</ul>
Desirable Skills:
<ul>
<li>Self-Motivation</li>
<li>Willingness to assume ownership</li>
<li>Proven ability to work in a fast pace, time critical environment</li>
</ul>
Ready to grow your career and make a real impact? Apply now and join Socket’s team of dedicated professionals committed to exceptional service and innovation!
Requirements:

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