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<h3>Job Description</h3>
Job DescriptionSeeking an Insurance customer service representative for our personal lines insurance department. Provide support for our property and casualty policy holders. Process policy changes and payments, data entry, claims reporting.P&amp;C Insurance License preferred 1 to 3 years related insurance experience preferred Computer skills required Requires good communication and listening skills, Ability to multi-task, and prioritize tasks. This is a customer service position with cross selling opportunities to earn additional pay.

Customer Service Representative

<h3>Job Description</h3>
Job Description
Customer Service Representative
Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Our administrative representatives enjoy benefits including:
<ul>
<li>generous time off, </li>
<li>11 paid holidays, </li>
<li>401(k) with company match, Roth IRA, </li>
<li>medical, dental, and vision insurance, </li>
<li>high deductible HSA, </li>
<li>telemedicine, </li>
<li>disability, cancer, and accident insurance. </li>
<li>health &amp; wellness suite </li>
<li>company-paid + additional, optional, life insurance.</li>
</ul>
ABOUT OUR FAMILY OF BRANDS 
Hughes Exterminators is part of the Arrow Exterminators family of brands. We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and exceeds industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. 
A DAY IN THE LIFE AS A Customer Service Representative
As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem-solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications:
<ul>
<li>Working knowledge of Microsoft Office Suite</li>
<li>High school diploma or equivalent</li>
<li>Present a professional appearance</li>
<li>Able to work a 40-hour (minimum) workweek</li>
<li>Willing to work minimal overtime as needed</li>
</ul>
ARE YOU READY TO JOIN OUR TEAM?
 If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Hughes Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
 
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
Are you ready to join a vibrant and energetic team that puts customers first? As a Full-Time Customer Service Representative at Aaron's, you'll dive into a fun atmosphere where your superpowers of communication and problem-solving will shine! Enjoy the thrill of being the first point of contact, helping customers find exactly what they need while you learn about the exciting world of retail.
This is an onsite position, so you get to collaborate with your fantastic teammates every day! And you'll be rewarded with a competitive pay of $15.50 per hour!
If you're passionate about making a difference and ready to boost your career in a professional yet lively environment, this is the opportunity for you! Don't miss your chance to be part of something special at Aaron's!
Let us introduce ourselves
Aaron's provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally!
Are you excited about this Customer Service Representative job?
As a new Customer Service Representative at Aaron's, you'll embark on an exciting journey each day! Your mission will be to warmly greet customers with a smile, answer inquiries, and assist them in finding the perfect products. Expect to handle customer transactions with efficiency and grace while ensuring each interaction is positive and memorable. You'll also be a champion of problem-solving, addressing concerns, and turning challenges into opportunities for outstanding service.
Collaborating with your lively team, you'll share fresh ideas and contribute to a fun, customer-focused atmosphere. Stay on your toes as you adapt to our dynamic retail environment, and don't forget to embrace the learning curve-every day will bring something new and exciting!
What matters most
To thrive as a Customer Service Representative at Aaron's, you'll need a supercharged set of skills! First up is your exceptional communication skills -being able to connect with customers and understand their needs are key. Your friendly demeanor will create a welcoming atmosphere, so a positive attitude is a must! Time management skills will help you juggle multiple tasks while keeping your energy high. Problem-solving abilities are vital, as you'll tackle challenges with creativity and finesse.
Flexibility is essential-adapting to diverse customer interactions and maintaining a calm presence is part of the daily adventure. Finally, a genuine passion for helping others will make you a true superstar in our customer-centric culture. Bring your enthusiasm and drive, and watch your skills shine at Aaron's!
Our team needs you!
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
 
<ul>
<li>Satisfactory MVR (driving record)</li>
<li>D.O.T. physical/certification in states that require a drug screen, criminal background investigation with job performance reference check, and required testing, a valid Driver's License, and compliance with the Company's Driver Qualification Policy</li>
</ul>
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? 
Then you will love being a valued part of our award-winning team! The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an extraordinary stay, including a warm welcome and concierge service. The Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced. 
Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft. We thrive in a team environment to live our motto of " We are Ladies and Gentlemen, serving Ladies and Gentlemen." We are seeking extremely talented employees to contribute to Million Air's vision to be the premier, worldwide, industry leading aviation service provider.
Responsibilities and Duties of the Customer Service Representative:
<ol>
<li>Greet customers in a friendly, professional manner</li>
<li>Provide concierge services to pilots and customers including making reservations as required</li>
<li>Invoicing for services rendered to customers and pilots</li>
<li>Record customer preferences in Million Air internal system</li>
<li>Proactive preparation for all incoming aircraft</li>
<li>Provides timely feedback to the company regarding service failures or customer concerns</li>
<li>Partner with line service team to meet and exceed customer's service expectations</li>
<li>Keep hospitality bar stocked with snacks and beverages</li>
<li>Maintain neat work area at all times to include front desk, lobby, and all FBO amenities</li>
</ol>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
<ol>
<li>Customer focus- naturally outgoing/extroverted</li>
<li>Communicate with customers and employees in person, on phone, and through radio communications</li>
<li>Strong computer skills including Microsoft office products and point of sale programs</li>
<li>Basic mathematical knowledge</li>
<li>Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)</li>
<li>Bi-lingual preferred</li>
</ol>
Reporting Relationship
This position reports to the Customer Service Manager.
Work Environment
This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:
<ol>
<li>Must be able to lift 25 pounds</li>
<li>Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers</li>
<li>Possible exposure to hazardous noise levels, chemicals, fumes, and machinery</li>
</ol>
Position Type and Expected Hours of Work
This is a non-exempt position
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
 
Social Media
Disclosure of social media is a requirement. Please attach social medial link on your resume and/ or application.
 
Education, Experience, and Eligibility Qualifications
<ol>
<li>Customer service experience preferably in the service industry</li>
<li>High School Diploma or equivalent</li>
<li>Entry level position</li>
<li>Ability to work evenings weekends, and holidays</li>
<li>Acceptable driving record</li>
<li>Zero tolerance drug free employer includes pre-employment and random screening</li>
</ol>
AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job DescriptionCustomer Service Representative- $19.00/HR REMOTE&nbsp; This position is temporary with an opportunity to be hired full-time. Integrity Trade Services is hiring a Customer Service Representativefor our Medical Enrollment client to start Upon Interview at $19.00/HR. Receive comprehensive benefits through ITS upon hire! Responsibilities: Customer Service
<ul>
<li>Inbound/Outbound calls assisting members with requests</li>
<li>Educate members on Medicaid policies, enrollment, plan options, and benefits</li>
<li>Maintains accurate and up-to-date records of members</li>
<li>Ensures accuracy and quality on all calls</li>
</ul>
 Location: Indiana and Michigan Schedule/Shift Details
<ul>
<li>Day Shift</li>
<li>Monday - Friday</li>
<li>7:00am - 7:00pm Central Time</li>
<li>Some weekends may be required if&nbsp;needed when demand is high and for team meetings</li>
</ul>
 Qualifications 
<ul>
<li>High School Diploma or GED</li>
<li>Knowledge of Medicaid</li>
<li>Ability to pass a knowledge assessment</li>
</ul>
 Why choose Integrity Trade Services? At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance. Interested? Want to Learn More? Jan Dixon 219-872-8060 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities #ZR

<h3>Job Description</h3>
Job Description
JOB SUMMARY: 
Responsible for responding to BrightRidge's customers' needs in every area of Customer Service.
ESSENTIAL FUNCTIONS:
<ul>
<li>Cross-train in all areas of Customer Service and in that capacity, rotate jobs as directed. </li>
<li>Assist customers utilizing established expectations face to face, over the phone, and via available customer engagement tools/technologies to include, but not limited to, chat and video engagement. </li>
<li>Contact electric customers to offer broadband services by highlighting the advantages of our offerings while representing BrightRidge in a positive and professional manner in every interaction.</li>
<li>Answer incoming customer calls and walk-in requests to provide assistance with signing up or modifying broadband and/or electric services.</li>
<li>Perform outbound calls to potential broadband customers or for upselling existing customers. This activity could be as much as 75% of an employee's work hours each week.</li>
<li>Promote BrightRidge services such as Budget Billing, Bank Draft, Flexible Due Date, SmartHub, TALO, and Broadband. </li>
<li>Be fully knowledgeable of BrightRidge Broadband services and product offerings.</li>
<li>Must be able to effectively upsell broadband services and products to electric customers.</li>
<li>Maintain a professional and satisfied business relationship with customers by educating about the features and benefits of their services in an effort to retain customer.</li>
<li>Convey complex situations in written form.</li>
<li>Offer alternative solutions where appropriate to assist customers experiencing hardship or other difficulty</li>
<li>Respond to account and billing inquiries by identifying problems and researching answers using available resources</li>
<li>Apply company policies, directives, and procedures to resolve routine issues.</li>
<li>Assist customers with payment arrangements, new service, transfers, disconnects, new construction, commercial accounts, load control, and broadband </li>
<li>Accurately enter all information in the CIS system to provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments</li>
<li>Sit at a computer while completing various office tasks throughout the day. </li>
<li>Meet effective performance standards.</li>
<li>Ability to maintain reliable, predictable, and reasonable attendance.</li>
</ul>
ADDITIONAL RESPONSIBILITIES:
<ul>
<li>Attends meetings, seminars, schools, or training, etc., as determined by Supervisor or as required by law.</li>
<li>Must demonstrate and convey support in the CS Quality Program and Standard of Behavior and other initiatives desired for BrightRidge.</li>
<li>Must maintain a valid drivers' license from state of residence.</li>
<li>Perform other duties as requested or assigned.</li>
<li>Must be available for after hour's work, including Saturday, which would include outbound calling to market broadband services and working fair share of all necessary overtime.</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES:
<ul>
<li>Ability to establish and maintain effective working relationships with both internal (other employees) and external (agencies, credit bureau, etc.) customers.</li>
<li>Ability to work well under pressure and remain calm and professional through stressful or ambiguous situations in order to objectively interpret information.</li>
<li>Ability to work independently to resolve customer inquiries, problems, or complaints.</li>
<li>Must be able to identify and understand issues, problems, and opportunities to determine an effective course of action and appropriate solution.</li>
<li>Must possess a high standard level of Customer Service for both face-to-face and telephone interactions. </li>
<li>Must have the ability to communicate clearly and positively both orally and in writing.</li>
<li>Must have the ability to work in a fast-paced and dynamic environment and function as a team member aligning professional objectives with the team's performance and organizational goals.</li>
<li>Must possess strong P/C skills and be competent with common operating systems such as Windows 10, IOS 8, etc.</li>
<li>Must be able to use knowledge based and proprietary techniques to resolve a customer's technical issue in a timely and cost-effective manner.</li>
<li>Must have strong memory recall and ability to multi-task.</li>
<li>Must be able to relate to all socioeconomic levels of people.</li>
<li>Must be able to operate a calculator.</li>
<li>Must know and understand service policies and practices of BrightRidge.</li>
<li>Must possess strong face-to-face communications skills.</li>
<li>Must know the principles of effective telephone communication.</li>
<li>Must display a high degree of honesty, loyalty, and integrity.</li>
</ul>
PHYSICAL REQUIREMENTS:
All work requires constant telephone and computer use which entails sitting for long periods of time, reaching, handling, fingering, feeling, fine manipulation, vision, talking, hearing and arm/hand use for machine control operation. Occasional lifting of no more than 10 pounds. 
WORKING CONDITIONS:
Work is performed in an indoor climate-controlled office environment with appropriate lighting. Normal working hours may extend to 8:00 pm Monday through Friday and include hours from 8:00 am to 5:00 pm on Saturdays. 
QUALIFICATIONS:
<ul>
<li>High school diploma or equivalent required.</li>
<li>One year prior experience in a Customer Service/Technical Support position preferred. </li>
</ul>
____________________________________________________________________
BrightRidge wishes to be in full compliance with the Americans with Disabilities Act. In accordance with the Act, we will make reasonable accommodations to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.
These essential job functions are not to be construed as a complete statement of all duties performed. Since jobs tend to change over time, Employees will be required to perform other job-related marginal duties as required without a formal update of the job description.
____________________________________________________________________
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
Ad# 738411717
Customer Service / Sales Representative
Fred Loya Insurance
$18.00 to $21.00 Hourly
401K, Health, Dental, Vision &amp; Life
Full-Time Position
Why Work Here?
“Competitive compensation package, great benefits, opportunity for growth”
***** NOW HIRING *****
Join Our Team - Customer Service Sales Agents
· Fred Loya Insurance, a leading provider of no hassle auto insurance since 1974
· Rated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by MarketWatch a subsidiary of The Dow Jones
· A top Hispanic 500 Company
· Currently doing business in 11 states and expanding
We are seeking motivated, outgoing individuals for our non-commission based Customer Service Sales Representative!
JOB DESCRIPTION: Customer Service Sales Representative Responsible for quoting &amp; selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business. We seek to deliver Exceptional Customer Service to ALL our Customers.
BENEFITS:
* Bonus pay
* Paid training
* Paid holidays
* Paid vacation days
* Paid Sick days
* Health / Dental / Vision/ Life and other plans available/ 401K Matching
* Opportunity for rapid career growth advancement
* Performance evaluations every 6 months
* Immediate positions available
* Gain experience working for an actual insurance company, not just an agency or broker
QUALIFICATIONS:
* Must be 18 years old
* Bilingual (English/Spanish) a plus or required (depends on regional needs)
* Business professional attire
* High School diploma or equivalent
* Full time employment
* Pass State Licensing Requirements
* Good customer service skills
* Good communication skills
* Reliable transportation
* Computer literate - basic/intermediate
* Goal oriented and self-motivated
* Ability to approach potential clients and offer our services
* Sales experience a plus but not necessary - Someone with the right attitude and good work ethic can be just as successful as someone with years of sales experience!
Must be fully vaccinated against COVID-19 or be willing to receive vaccine (initial dose must be completed within 30 days from date of hire).
Benefit Conditions:
*Waiting period may apply
*Only full–time employees eligible
COVID-19 Precaution(s):
*Personal protective equipment provided or required
*Social distancing guidelines in place
*Sanitizing, disinfecting, or cleaning procedures in place
Apply today!
Log onto our website at <a href="http://www.fredloya.com" target="_blank">www.fredloya.com</a> Click *Careers*
Company DescriptionFred Loya Insurance is a family-owned auto insurance company founded in 1974 by Fred Loya in El Paso, Texas. Over the years, the company has grown significantly and now operates over 700 agencies across several states, including Arizona, California, Colorado, Georgia, Illinois, Indiana, Nevada, New Mexico, Alabama, Ohio, and Texas. Be part of a fast-growing company committed to service and excellence. Work in a supportive and dynamic environment with opportunities for growth and development. If you are a dedicated professional looking to make a difference, we encourage you to apply! 
<h3>Company Description</h3>
Fred Loya Insurance is a family-owned auto insurance company founded in 1974 by Fred Loya in El Paso, Texas. Over the years, the company has grown significantly and now operates over 700 agencies across several states, including Arizona, California, Colorado, Georgia, Illinois, Indiana, Nevada, New Mexico, Alabama, Ohio, and Texas.\r\nBe part of a fast-growing company committed to service and excellence.\r\nWork in a supportive and dynamic environment with opportunities for growth and development.\r\nIf you are a dedicated professional looking to make a difference, we encourage you to apply!

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Service Representative Job Description
We are seeking a dedicated Customer Service Representative to join our team in a call center environment. You will handle inbound and follow-up calls, addressing customer inquiries about prior authorization, general questions, and confidential information. Your ability to provide excellent customer service with meticulous attention to detail is crucial as you accurately enter information into our systems.
Responsibilities
<ul>
<li>Handle inbound and follow-up calls efficiently.</li>
<li>Provide answers to questions on prior authorization and general inquiries.</li>
<li>Manage confidential information with discretion.</li>
<li>Demonstrate exceptional customer service skills with a high level of detail.</li>
<li>Accurately enter and update customer information using multiple systems.</li>
<li>Maintain high quality standards and handle 50-100 calls daily, depending on complexity.</li>
<li>Utilize various programs to track information and communicate effectively with customers.</li>
</ul>
Essential Skills
<ul>
<li>Minimum of 1 year experience in a high-volume call center within the last 2-3 years.</li>
<li>Strong customer service skills in a healthcare or medical setting.</li>
<li>Ability to type at least 30 words per minute.</li>
<li>Proficient computer knowledge and skills.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>Stable employment history with a minimum tenure of 1 year in previous jobs.</li>
<li>Willingness to participate in required training and testing.</li>
<li>Capability to adapt to a dynamic and fast-paced environment.</li>
</ul>
Why Work Here?
Join a company that values internal promotion and offers long-term career growth opportunities. Our extensive industry training within pharmacy benefit management prepares you for advancement into higher-level and leadership roles. Employees have the opportunity to convert to full-time status within 8-9 months, which includes access to benefits such as travel discounts, tuition reimbursement, and quarterly bonuses. We offer a supportive work environment where you can apply for roles beyond customer service, including Quality, Client Administration, Workforce &amp; Reporting, or Management.
Work Environment
Our work environment is designed to foster growth, with numerous opportunities for contractors to transition into permanent roles and advance into various departments such as IT, PA, claims, or become team leads, supervisors, and trainers. You must be available 7 days a week between 5 AM and 10 PM, with a set schedule assigned during training. Participation in training is crucial to success, with a requirement to complete assessments with an average of 90%. Be aware of mandatory overtime in January and February. Shift bids, based on performance, occur at the end of training.
Job Type &amp; Location
This is a Contract to Hire position based out of San Diego, California.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Aug 31, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description
Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.
What we do
HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission. 
Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service. 
 
About Our Customer Service Team
The Customer Service Team is the first point of contact for members and providers. Focused on delivering high-quality, solution-oriented interactions, we aim to resolve issues during the customer’s first call and ensure more complex issues are escalated to subject matter experts.
The Customer Service Team embodies HPI’s mission of serving all our members and providers. The Team reflects HPI’s values in every interaction and empowers the organization to support those we serve.
 
What you’ll do
Customer Service is the heart of our commitment to compassionate care. In this role, you’ll play a key part in our members’ experience and make a real difference in every conversation. As part of the Customer Service Team, you will be surrounded by multiple talented individuals who lead with a service-first mentality and understand the power of one. If you thrive helping others and problem-solving, we’d love to hear from you.
In this role, you’ll also: 
<ul>
<li>Serve as a positive team member working toward a common company goal</li>
<li>Meet department standards and expectations for quality and production</li>
<li>Efficiently leverage tools and technology to support resolution of issues</li>
<li>Work with partner departments to resolve customer issues</li>
<li>Actively participate in and support the learning process</li>
</ul>
What you bring
<ul>
<li>A High School Diploma or equivalent</li>
<li>1 – 2 years’ prior customer service using multiple computer systems </li>
<li>The ability to work independently and as part of a team</li>
<li>The ability to prioritize tasks, work within timeframes and meet deadlines, while being self-motivated, detailed and organized</li>
<li>The capacity to recognize and maintain confidentiality</li>
<li>The aptitude to communicate in a professional and pleasant manner</li>
</ul>

Why choose us?
<ul>
<li>We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.</li>
<li>Our space is a reflection of who we are—innovative, open and collaborative.</li>
<li>We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks. </li>
<li>Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms. </li>
</ul>
 
Our Benefits Package
We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including:
<ul>
<li>Medical, Dental and Vision and Prescription Drug Coverage</li>
<li>Fitness Reimbursement Benefit</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Account &amp; Health Savings Account</li>
<li>401(k) and Quarterly Bonuses</li>
<li>Generous Paid-Time Off &amp; Volunteering Opportunities</li>
<li>Educational Assistance &amp; Professional Development Opportunities</li>
</ul>
So, think you want to join the HPI team? We hope to hear from you!
You can read more about us at hpitpa.com/about-us/careers/

EEO/AA/M/F/Vet/Disability Employer

<h3>Job Description</h3>
Job DescriptionFirst Independent Bank is seeking a full-time Customer Service Representative (CSR) for our Cottonwood location. As a CSR, you will have the opportunity to help conduct financial transactions between customers and the Bank. First Independent Bank offers a great career path to help our team members develop professionally and personally. First Independent Bank offers competitive compensation, full benefits*, and a great work environment.
Primary Responsibilities include:
<ul>
<li>Developing and maintaining favorable relationships with customers and fellow employees.</li>
<li>Completing all steps related to customer banking transactions.</li>
<li>Representing the Bank through active participation in the community. </li>
<li>Develops, grows, and maintains relationships with new and existing customers. Seeks and obtains quality new business through client visits, referrals, and cross selling efforts.</li>
</ul>
High School Diploma or equivalent required. Previous banking experience preferred. Excellent interpersonal, communication and organizational skills. OperatesPC and standard office equipment. Full job description available upon request.
First Independent Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status, and all other protected classes. Member FDIC. *Benefits available include Health, Dental, Vision, Group Life/Long Term Disability, Short-Term Disability, Voluntary Life, 401K.

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