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city

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<h3>Job Description</h3>
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.
We are currently seeking dedicated professionals to work in our San Antonio office, located at 10750 McDermott Freeway, San Antonio, Texas, 78288, for future bank customer service and sales opportunities in 2026. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.
What you'll do: 
<ul>
<li>
Handle inbound member calls in a fast-paced contact center environment
</li>
<li>
Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products
</li>
<li>
Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
</li>
<li>
Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition
</li>
<li>
Advise and educate members on available USAA digital tools and resources to improve the user experience
</li>
<li>
Provide outstanding member service by demonstrating empathy, active listening, and professionalism
</li>
<li>
Apply strong time and call management skills in assisting members with banking needs
</li>
<li>
Embrace continuous improvement and development through coaching and collaboration with manager and team members
</li>
</ul>
What you have: 
<ul>
<li>
High School Diploma OR GED
</li>
<li>
Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products
</li>
<li>
Ability to prioritize and multi-task while navigating through multiple business applications
</li>
<li>
Strong interpersonal and communication skills
</li>
<li>
Successful completion of a job-related assessment is required
</li>
</ul>
What sets you apart: 
<ul>
<li>
US military experience through military service or a military spouse/domestic partner
</li>
<li>
1 year of customer contact experience in a needs-based sales environment
</li>
<li>
Prior experience in a fast-paced contact center environment
</li>
<li>
6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone
</li>
</ul>
Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service - Bank

<h3>Job Description</h3>
Job Description
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.
This particular project is assisting clients with inquiries on debit card incentives, orders, and balances.&nbsp;
This is a Bring Your Own Device position to&nbsp;work-at-home for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.
Qualifications
<ul>
<li>Previous 3-6 months&nbsp;customer service or customer support experience preferred</li>
<li>Previous 3-6 months&nbsp;call center or office background experience a plus</li>
<li>Basic computer skills</li>
<li>Quick learner and able to work independently</li>
<li>Strong phone and verbal communication skills along with active listening</li>
<li>Must be 18&nbsp;years of age</li>
<li>A background check applicable with state and federal laws will be&nbsp;required</li>
</ul>
Responsibilities
<ul>
<li>Manage large amounts of inbound calls in a timely manner</li>
<li>Follow communication "scripts" when handling different topics</li>
<li>Identify customers' needs, clarify information, research and provide solutions and/or alternatives</li>
<li>Access company and client resources provided to accurately handle the call</li>
<li>Seize opportunities to upsell products when they arise</li>
<li>Skillfully change from one task to another without loss of efficiency or composure</li>
<li>Be available at your desk, maintaining punctuality and attendance at all scheduled times</li>
<li>Remain positive and professional in all customer interactions</li>
<li>Flexibility to cross train as requested</li>
</ul>
Pay &amp; Benefits
<ul>
<li>Starting pay - $14/hour, plus shift differential (extra $1/hr nights &amp; wkds)&nbsp;</li>
<li>Work hours - Shifts between 7:00am-7:00 pm (CST) ; Work Days - Mon-Fri and every other weekend rotation.&nbsp;</li>
<li>Paid Training - typically 2-5 days in length from 8:00am-5:00pm&nbsp;(CST)</li>
<li>Status - Full Time or Part Time Temporary; 16-40 hours per week</li>
</ul>
Bring Your Own Device (BYOD)&nbsp;- This position requires you to provide your own equipment and workspace.&nbsp;&nbsp;
<ul>
<li>Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)&nbsp;</li>
</ul>
Hardware/Software Requirements:
<ul>
<li>Processor: Intel® Core™ i5-8250U&nbsp;Series or greater</li>
<li>Memory: 8GB on Windows 11&nbsp;64 bits</li>
<li>Screen Resolution: 1280x768 or higher, dual monitors&nbsp;required </li>
<li>USB DSP headset</li>
<li>
<ul>
<li>Click here for an example</li>
</ul>
</li>
<li>No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)</li>
<li>Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software needed</li>
<li>Firewall must be enabled (Will be checked prior to allowing login to system)</li>
<li>Must be hardwired to your modem or router/ No Wi-Fi or extenders</li>
<li>Click her for the BYOD policy for full detailed list of requirements</li>
</ul>
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and required of the job.&nbsp; Click here to read the full description.
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HY1XtarXjY

Customer Service - Temporary

<h3>Job Description</h3>
Job Description
Primary Job Title: Customer Service Representative
Alternate/Related Job Titles: Customer Support Specialist Social Media Customer Service Agent Customer Care Associate Digital Service Representative Call Center Support Agent
Location: Remote — MA Onsite Flexibility: Fully Remote
Contract Details:
<ul>
<li>Position Type: Contract to Hire</li>
<li>Contract Duration: 3 months (potential to extend or convert)</li>
<li>Start: 10/13/2025</li>
<li>End: 01/16/2025</li>
<li>Pay Rate: $22/hour</li>
<li>Shift/Hours: Monday–Friday, 10:00 AM – 6:00 PM</li>
</ul>
Job Summary: As a Customer Service Representative, you will engage with customers across multiple channels including phone, email, chat, and social media to resolve inquiries, enhance satisfaction, and promote a positive brand image. You’ll help moderate content, manage customer complaints, and escalate complex issues when needed, all while documenting interactions with precision in the tracking system.Key Responsibilities:
<ul>
<li>Respond promptly and accurately to customer communication via email, chat, phone, and social media.</li>
<li>Resolve customer concerns using strong problem-solving and negotiation skills.</li>
<li>Interact with Store and District Managers to address issues and escalate critical matters.</li>
<li>Maintain detailed and accurate documentation in the customer tracking system.</li>
<li>Monitor and moderate comments on platforms like Facebook, Twitter, Instagram, and TikTok.</li>
<li>Uphold social media moderation guidelines and brand policies.</li>
<li>Execute high-volume multitasking in a fast-paced service environment.</li>
<li>Represent the company positively and support customer satisfaction goals.</li>
</ul>
Required Experience:
<ul>
<li>Minimum of 1–2 years in a customer service environment.</li>
<li>Familiarity with high-volume service channels and remote workflows.</li>
</ul>
Nice-to-Have Experience:
<ul>
<li>Social media moderation experience.</li>
<li>Exposure to retail or ecommerce customer service.</li>
<li>Ability to complete projects and generate Excel-based reports.</li>
</ul>
Required Skills:
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Strong conflict management and analytical thinking</li>
<li>Ability to multi-task and manage time effectively</li>
<li>High-speed internet and a quiet remote workspace</li>
<li>Proficient typing and email handling</li>
</ul>
Preferred Skills:
<ul>
<li>Microsoft Word and Excel proficiency</li>
<li>Familiarity with social media platforms</li>
<li>Ability to separate emotion and respond objectively</li>
<li>Comfortable in video chats and virtual meetings</li>
<li>Works well in team settings</li>
</ul>
Additional Skills:
<ul>
<li>Customer tracking system usage</li>
<li>Organizational and prioritization skills</li>
<li>PC knowledge including email platforms</li>
<li>Flexibility in handling diverse communication types</li>
</ul>
Benefits:
<ul>
<li>Medical, Vision, and Dental Insurance Plans</li>
<li>401k Retirement Fund</li>
</ul>
About the Client: Off-Price Apparel and Home Retailer A Fortune 500 company and the leading off-price apparel and home fashion retailer in the U.S. and worldwide. With over 4,500 stores in nine countries and four e-commerce sites, our client offers various products at unbeatable prices. The company is committed to creating an inclusive workplace and being a responsible corporate citizen.
About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
Job Number: 25-25968 #gttic #gttjobs
Company DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation (<a href="http://www.Chenega.com" target="_blank">www.Chenega.com</a>) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: <a href="https://bit.ly/gttcareers" target="_blank">https://bit.ly/gttcareers</a> Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst &amp; Young Entrepreneur of the Year Finalist: 2015 
<h3>Company Description</h3>
Global Technical Talent is a subsidiary of Chenega Corporation (<a href="http://www.Chenega.com" target="_blank">www.Chenega.com</a>) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: <a href="https://bit.ly/gttcareers" target="_blank">https://bit.ly/gttcareers</a> \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst &amp; Young Entrepreneur of the Year Finalist: 2015

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionWe are seeking a reliable and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for customers, handling incoming calls and assisting with orders, questions, and general inquiries. The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced environment. Key Responsibilities: -Answer 50–100 inbound calls per day in a professional and courteous manner -Assist customers with placing orders, answering questions, and resolving concerns -Accurately record and process customer orders -Submit orders for processing and scheduling -Research and review previous orders as needed to support customer requests -Maintain a high level of customer satisfaction through clear communication and problem-solving Don’t wait—take the next step in your career and apply today! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1093 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

Customer Service/Disptach

<h3>Job Description</h3>
Job Description
Why NEBAT?
Trusted. Genuine. Successful. National Exchange Bank &amp; Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank &amp; Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.
Position Summary
As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.
As a Customer Service Representative, you will spend time:
<ul>
<li>Providing guidance to help customers make decisions about their financial needs. </li>
<li>Completing teller transactions including cashing checks, processing deposits, and withdrawals.</li>
<li>Offering appropriate bank products and services.</li>
<li>Balancing and maintaining a cash drawer with accuracy and attention to detail.</li>
</ul>
Essential Knowledge &amp; Skills 
The following skills are needed to be successful in your banking career as a Customer Service Representative:
<ul>
<li>Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.</li>
<li>Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.</li>
<li>Ability to communicate effectively via phone, email and in person. </li>
<li>A high school diploma or equivalent.</li>
</ul>
Benefits Offered
National Exchange Bank &amp; Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:
<ul>
<li>Health, Dental, and Vision Insurance</li>
<li>Health Savings Account with Employer Contributions</li>
<li>Short and Long Term Disability</li>
<li>Employer Paid Life and AD&amp;D Insurance</li>
<li>Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance</li>
<li>401(k) with Employer Match &amp; Profit Sharing</li>
<li>Paid Time Off</li>
<li>Flexible scheduling </li>
<li>Education Assistance Program</li>
<li>Product &amp; Service Discounts &amp; more!</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Renton, Washington. In this role, you will provide essential support to consumers by handling inquiries, troubleshooting billing issues, and processing payments. This is a Contract-to-Permanent position that offers opportunities for growth and development in a dynamic and supportive environment. Responsibilities: • Respond to incoming calls from consumers, averaging 20-30 calls per day, with higher volumes during specific times of the month. • Process payments and assist with electronic billing inquiries to ensure timely account management. • Verify consumer insurance details and enroll individuals in appropriate payment plans. • Identify and resolve billing discrepancies, especially related to delayed payments. • Provide general troubleshooting support for platform-related issues and account access. • Act as a liaison between consumers and pharmacies, addressing account questions and resolving concerns. • Maintain accurate records of consumer interactions and account updates. • Deliver exceptional customer service with a focus on empathy and attention to detail. • Support monthly statement processing, managing higher call volumes during peak periods. • Collaborate with team members and leadership to improve processes and consumer satisfaction.• Minimum of 1 year of experience in a call center or customer service role. • Proficiency in Microsoft Office Suite, including Outlook. • Strong critical thinking skills to address complex consumer issues effectively. • Excellent communication skills and a consumer-first mindset. • Ability to handle a high volume of calls with professionalism and accuracy. • Familiarity with billing processes or basic accounting concepts is preferred. • Attention to detail and the ability to maintain organized records. • Commitment to reliable attendance and a positive attitude in a team setting.

<h3>Job Description</h3>
Job Description
ONE OF THE LARGEST ECOMMERCE COMPANIES LOCATED IN SEATTLE IS HIRING MULTIPLE CUSTOMER SERVICE REPRESENTATIVES TO JOIN THEIR TEAM IN ARIZONA! THIS POSITION IS FULLY ONSITE IN TEMPE.
Job Description: As a Logistics Coordinator, you will act as a Remote Gate Agent, supporting thousands of drivers across the country. You will utilize two-way audio/video communication to verify and identify necessary specifications on trucks and processes. You will coordinate, communicate, and provide updates on the arrival, loading, unloading, and departure at warehouses, facilities, and distribution centers.
Responsibilities
<ul>
<li>Support and communicate with approximately 200 drivers daily using audio/video communication.</li>
<li>Ensure accurate verification and identification of trucks and processes.</li>
<li>Coordinate and provide timely updates to all parties involved in logistics operations.</li>
<li>Assist in managing gate operations to allow onsite associates to focus on daily operations.</li>
<li>Maintain excellent and clear communication at all times.</li>
</ul>
Essential Skills
<ul>
<li>Microsoft Office proficiency.</li>
<li>Strong customer service orientation.</li>
<li>Excellent phone etiquette.</li>
<li>Ability to work in a fast-paced environment with a high sense of urgency.</li>
<li>Tech-savvy with logistics and intermodal experience.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>1+ year of high volume call center customer support experience.</li>
<li>Strong retail customer service experience from companies such as Starbucks or the restaurant industry.</li>
<li>Proficiency in Microsoft Excel and keyboard shortcuts.</li>
<li>Ability to multi-task and work on multiple projects simultaneously.</li>
<li>Strong problem-solving skills and the ability to follow standard operating procedures.</li>
<li>Detail-oriented and quick learner.</li>
</ul>
Work Environment: THIS POSITION IS FULL ON-SITE IN TEMPE!. Training is conducted Monday-Friday from 8:00AM-4:30PM for the first three weeks, with the first day of training 9:00AM-5:30PM. Post-training schedules start from Fri -Tues 9-530pm MST. Mandatory overtime is expected during peak seasons from October to January, which includes a sixth workday and 10-hour workdays.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Mesa,AZ.
Application Deadline
This position is anticipated to close on Oct 11, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email <a href="mailto:astoncarteraccommodation@astoncarter.com" target="_blank">astoncarteraccommodation@astoncarter.com</a> for other accommodation options.

<h3>Job Description</h3>
Job DescriptionCustomer Service Representative (Contact Center) Location: Washington State (Remote or On-Site in WA) Employment Type: Temp-to-Hire Background Check Required Important: This role is open only to current Washington State residents. You may work remotely or in-office within WA. About the Role We are seeking dedicated Customer Service Representatives to join a growing contact center team. This is not a sales role—you’ll be helping customers by answering questions, resolving issues, and providing excellent support across phone, email, and chat. Email and chat support experience is required. If you have strong written communication skills and enjoy helping customers through digital channels, this role is a great fit. What You’ll Do Answer inbound customer inquiries via phone, email, and chat Make outbound calls to verify or clarify information as needed Provide accurate and professional responses across all communication channels Perform data entry (minimum 8,000 KPH alphanumeric) Manage an average of 30–40 calls per day, each lasting 5–15 minutes Gain product knowledge to confidently assist customers Support other duties as assigned Training &amp; Support 1:1 training with an experienced trainer Shadowing before taking calls Not on phones for the first 4–6 weeks Qualifications Required: Experience with email and chat support Strong customer service background — must genuinely enjoy helping others Clear, professional written and verbal communication Ability to multitask while speaking with customers and navigating systems Positive attitude and eagerness to learn Prior data entry experience a plus Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1030 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

<h3>Job Description</h3>
Job DescriptionDescription Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support. We are seeking a dedicated and highly motivated Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and manage feedback to enhance their experience with our products and services Job: On site Location: Minneapolis, MN&nbsp; Pay Range: $950- $1150 per week Key Responsibilities
<ul>
<li>Interact with customers via phone, email, and chat to provide timely assistance and support.</li>
<li>Address customer inquiries and resolve issues efficiently and professionally.</li>
<li>Accurately document customer interactions and update relevant systems and records.</li>
<li>Provide product information, troubleshooting, and support for customer accounts.</li>
<li>Escalate complex issues to appropriate departments for resolution when necessary.</li>
<li>Assist in the implementation of customer feedback processes to improve service quality.</li>
</ul>
 Skills, Knowledge and Expertise
<ul>
<li>High school diploma or equivalent; additional qualifications in customer service or related fields are a plus.</li>
<li>Proven experience in a customer service role or similar position is desirable.</li>
<li>Excellent verbal and written communication skills, with a strong ability to listen and empathize.</li>
<li>Proficient in using computers and navigating various software applications and platforms.</li>
<li>Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.</li>
<li>Ability to work flexible hours, including evenings and weekends, as required.</li>
</ul>
 Benefits
<ul>
<li>Health Insurance: Comprehensive medical, dental, and vision coverage.</li>
<li>Retirement Plan: 401(k) with company matching.</li>
<li>Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay.</li>
<li>Professional Development: Opportunities for training, workshops, and career advancement.</li>
<li>Employee Assistance Program (EAP): Access to mental health and wellness resources.</li>
</ul>

Customer Service Assistant

<h3>Job Description</h3>
Job Description
We are looking for a dependable and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This role involves delivering exceptional service to clients within the insurance industry by handling inquiries, processing information, and maintaining accurate records. Based in West Des Moines, Iowa, this position offers the flexibility to work remotely while ensuring high-quality customer interactions. Candidates must live in the area.
 
Responsibilities:
• Respond to inbound and outbound calls, addressing client inquiries with professionalism and efficiency.
• Navigate between multiple systems and screens to review, update, and research insurance-related information.
• Maintain accurate and thorough data entry records with a focus on precision and attention to detail.
• Provide timely and effective email correspondence to resolve customer issues.
• Ensure consistent follow-through on customer concerns, delivering resolutions in a timely manner.
• Utilize intermediate computer skills to manage tasks in Microsoft Excel and Word.
 
Please apply today! We are looking to have this position started by 10/14. Please call 515.706.4974 or apply through our Robert Half website.
Requirements: 
• At least 1 year of experience in customer service or call center operations.
• Proficiency in handling inbound and outbound calls with a focus on client engagement.
• Strong data entry skills with high accuracy and attention to detail.
• Intermediate computer skills, including the ability to navigate between multiple systems.
• Familiarity with Microsoft Excel and Word for managing tasks and documentation.
• Excellent verbal and written communication skills for effective email correspondence.
• Ability to schedule appointments and manage time efficiently.
• Dependable and self-motivated individual capable of working remotely.
 
Please apply today! We are looking to have this position started by 10/14. Please call 515.706.4974 or apply through our Robert Half website.

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