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<h3>Job Description</h3>
Job DescriptionCompany Description 
Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.
Serving physicians, medical professionals and patients in 6,000+ hospitals in 121&nbsp;countries, we’re transforming healthcare to improve the lives of patients everywhere.
We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.
Together we’re dedicated to making an impact.
Sound like you?
Join and grow with us.
Job Description 
<ul>
<li>Manage process and handle complex installations, repairs, and preventive maintenance to ensure the successful utilization of Brainlab products.</li>
<li>Manage and resolve product issues through independent troubleshooting and utilization of engineering expertise.</li>
<li>Identify and communicate service-related trends based on end user experiences and system utilization as a means towards product improvement.</li>
<li>Act as key escalation point for technical regional onsite issues.</li>
<li>Drive continuous technical skill development to improve Customer Support related KPI’s (e.g. equipment uptime, system issue resolution, and customer satisfaction).</li>
<li>Collaborate and strategize with Product Support team to provide regular content for team calls/meetings (e.g. provide technical knowledge transfer, share best practices, unique system issue cases, etc.).</li>
<li>Manage communication process with customers, including by providing timely updates before, during, and after installations/upgrades, repairs &amp; other service-related events.</li>
<li>Collaborate and strategize with Regional Support Manager to plan, organize, and implement all assigned service tasks within the region.</li>
<li>Maintain a professional demeanor during all interactions, both internal and external to Brainlab.</li>
<li>Teach end users and staff the process for the proper use of Brainlab equipment.</li>
<li>Manage the process for teaching customers on the services offered by Brainlab (e.g. during warranty, service contract period, and while under Time &amp; Material).</li>
<li>Keep abreast of developments regarding Brainlab and competitive products and services.</li>
<li>Successfully complete company and product trainings as needed to maintain required certifications.</li>
<li>Complete service documentation in a timely fashion in order to meet regulatory compliance.</li>
<li>Review, evaluate, and update Salesforce documentation for the region.</li>
<li>Manage and implement other special projects as requested by management (e.g. regional product launches).</li>
<li>Ability to travel 75%+</li>
<li>
Notwithstanding the foregoing, nothing in this job description alters your at-will employment status.&nbsp; Additional duties may be assigned in the discretion of Brainlab.
</li>
</ul>
Qualifications 
<ul>
<li>B.S. in Biomedical Engineering, Electrical Engineering, Mechanical Engineering or IT Technology required.</li>
<li>Must be a self-starter, working without close supervision and be able to successfully manage service activities in assigned territory.</li>
<li>Demonstrated engineering experience with medical devices.</li>
<li>Computer expertise, familiarity, and demonstrated expertise with hardware troubleshooting.</li>
<li>Able to apply critical thinking and perform analysis successfully under challenging conditions in a clinical environment.</li>
<li>Knowledge of medical linear accelerator or microwave RF systems and computer networks preferred.</li>
<li>Robotics and/or electro-mechanical systems service experience preferred.</li>
<li>Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.</li>
<li>Excellent organization and time management skills, and the ability to manage many work streams simultaneously.</li>
<li>Excellent written and oral communication skills.</li>
<li>Professional and confident demeanor.</li>
<li>Works well in a team environment and individually.</li>
<li>Proactively approaches his/her contribution to the organization.</li>
<li>Demonstrates leadership abilities.</li>
<li>High comfort level with software and technology in general.</li>
<li>Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.</li>
<li>Must be able to lift 50 pounds and work on ladders.</li>
</ul>
 Additional Information 
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.&nbsp; Visit us at:&nbsp;<a href="http://www.brainlab.com" target="_blank">www.brainlab.com</a>
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.&nbsp; Brainlab participates in E-Verify.&nbsp;Click here&nbsp;for more information.&nbsp;Click here&nbsp;to also review the EEO Law Poster.&nbsp;
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to&nbsp;<a href="mailto:us.hr@brainlab.com" target="_blank">us.hr@brainlab.com</a>.&nbsp;

Biomedical Engineer (Support Specialist)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.
Serving physicians, medical professionals and patients in 6,000+ hospitals in 121&nbsp;countries, we’re transforming healthcare to improve the lives of patients everywhere.
We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.
Together we’re dedicated to making an impact.
Sound like you?
Join and grow with us.
Job Description 
<ul>
<li>Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Image Guided Surgery (IGS) efficiency and usage.</li>
<li>Analyze and resolve regional system issues through detailed analysis and utilization of critical thinking via technical training &amp; documentation.</li>
<li>Act as regional escalation point and escalate issues in a timely manner.</li>
<li>Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services.</li>
<li>Utilize expertise and customer’s feedback to provide plans to improve the quality improvement process.</li>
<li>Act as primary customer liaison, maintaining and managing site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.</li>
<li>Collaborate and strategize with the Account Managers in your region, evaluating customer situations, open sales projects, and identifying and referring sales leads.</li>
<li>Leverage technical expertise to distribute knowledge throughout the team.</li>
<li>Manage knowledge transfer of new developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis.</li>
<li>Promote Brainlab Support best practices and identify &amp; rectify knowledge gaps within the team.</li>
<li>Promote IGS products and services to surgeons at trade shows, including the development of reference sites.</li>
<li>Report and document complaints per Complaint Handling Standard Operating Procedure (SOP).</li>
<li>Salary Range 70-90K.</li>
<li>
Notwithstanding the foregoing, nothing in this job description alters your at-will employment status.&nbsp; Additional duties may be assigned in the discretion of Brainlab.
</li>
</ul>
Qualifications 
<ul>
<li>B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing or equivalent experience.</li>
<li>1-3 years minimum of experience in a technical support role for a healthcare company or provider preferred.</li>
<li>1-2 years minimum customer service experience preferred.</li>
<li>Knowledge of surgical procedures, anatomy and medical terminology preferred.</li>
<li>Proficient in the use of PC software applications including Microsoft Office.</li>
<li>Self-motivated, detail oriented and a proven history of ability to make independent decisions.</li>
</ul>
 Additional Information 
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more. Visit us at:&nbsp;<a href="http://www.brainlab.com" target="_blank">www.brainlab.com</a>
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Brainlab participates in E-Verify, more information can be found&nbsp;here. To also review the EEO Law Poster, please&nbsp;click here.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to&nbsp;<a href="mailto:us.hr@brainlab.com" target="_blank">us.hr@brainlab.com</a>.

Biomedical Engineer (Application Consultant)

<h3>Job Description</h3>
Job Description
Oakwood Laboratories is looking to add to their Formulation Research and Development Team!
This is an excellent opportunity for those interested in advancing their career at a technology-based pharmaceutical company. You will focus on development of sustained release microsphere projects in various stages of development. You will support projects through pre-formulation laboratory experiments and studies, product formulation testing, and process scale up ranging from laboratory to pilot scale. This role will require you to work as part of small multi-disciplinary technical teams on sustained release injectable drug development projects and you will have direct input on solving complex problems and contributing to project success. Become part of the Oakwood Labs team and advance your career with an industry leader in injectable pharmaceutical development.
Essential job functions include:
<ul>
<li>Formulate batches in a laboratory and pilot plant setting, using complex manufacturing processes to design and improve microsphere products</li>
<li>Develop and optimize new innovative processes and technologies for use in formulation development and manufacturing</li>
<li>Present analyses and recommendations in product development team meetings</li>
<li>Collaborate with team members from multiple departments within the company and with external clients to achieve project and company goals</li>
<li>Work in an FDA-regulated environment and adhere to Standard Operating Procedures (SOPs)</li>
</ul>
Attributes required include:
<ul>
<li>Bachelor of Science, Masters, or PhD Degree in Biomedical or Chemical Engineering or closely related science field with chemistry and mathematics in coursework</li>
<li>Basic lab skill obtained from college science labs, internships, or through one year of industry experience</li>
<li>Desire to learn and grow within a team-oriented environment</li>
<li>Good documentation and written and oral communication skills</li>
<li>Time management skills, attention to detail, and ability to work efficiently to meet company deadlines</li>
</ul>
About Oakwood
Oakwood Laboratories is a privately owned specialty pharmaceutical company focused on the design, development and commercial manufacture of sterile injectable sustained release pharmaceuticals. This unique class of products delivers therapeutic levels of drug to patients over days, weeks, months or even years with a single intramuscular or subcutaneous injection. Products of this class have extremely high commercial potential.

Biomedical Engineer/Chemical Engineer

<h3>Job Description</h3>
This position is responsible for the repair, maintenance, calibration, and technical support of diagnostic imaging equipment. The Biomedical Imaging Engineer ensures equipment uptime, regulatory compliance, and supports clinical departments in delivering safe and effective patient care.
 
Key Responsibilities
Perform preventive and corrective maintenance on imaging systems including:
<ul>
<li>MRI: Philips Ingenia, Achieva</li>
<li>CT: Philips Brilliance 64, Brilliance Big Bore</li>
<li>Cath Lab: Philips Allura Xper</li>
<li>Additional modalities: X-ray, R&amp;F, mammography, ultrasound, CR, portables, C-arms</li>
<li>Provide high-level technical support and training to clinical departments.</li>
<li>Maintain service documentation and ensure compliance with Joint Commission, FDA, and internal policies.</li>
<li>Coordinate with vendors and OEMs for escalated service and upgrades.</li>
<li>Participate in equipment installations, evaluations, and lifecycle planning.</li>
</ul>
Qualifications
<ul>
<li>Associate’s Degree in Biomedical Equipment Technology, Electronics Technology, or equivalent military/technical training.</li>
<li>3–8 years of experience repairing and maintaining imaging modalities (depending on level).</li>
<li>Phillips OEM certification.</li>
<li>CBET certification is desirable.</li>
<li>Strong troubleshooting skills and understanding of imaging workflows.</li>
<li>Excellent communication and documentation abilities.</li>
</ul>
Preferred Experience
<ul>
<li>Experience with PACS/RIS integration and DICOM standards.</li>
<li>Familiarity with hospital safety protocols and regulatory standards.</li>
<li>Ability to work independently and manage multiple priorities.</li>
</ul>

Biomedical Imaging Engineer

<h3>Job Description</h3>
Title: Product Engineer
Location: Houston, TX
Duration: 24+ Months 
Responsibilities: 
 
- Work with Cataract and Vitreoretinal R&amp;D groups on development projects resulting in achieving R&amp;D’s project goals. Tasks include supplier evaluation/qualification, component qualification, managing prototype builds, assuring assembly process is developed and documented, assure BOM’s are entered and maintained correctly, assure product costs are accurate and rolled, conduct Production Readiness Review.
 - Support Product transfer projects either into or out of plant.
 - Identify and qualify alternate materials and/or components for either risk mitigation or because of obsolescence.
 - Maintain adequate supply of purchased components through contact with Procurement and the Suppliers. Qualify tooling and equipment as required to assure capacity.
 - Address any component or product quality issue assigned, determining root cause and completing corrective action.
 - Address any requests from other departments related to BOM’s and components.
 - Manage product labeling.
 - Identify and qualify Cost Improvements.
 - Communicates clearly.
 - Speaks/writes English.
 - Works well with others.
 - Has leadership capability and is self starter.
 - Ability to learn and retain many complex processes quickly.
 - Focuses on detail/quality.
 - Experience writing technical protocols/reports.
 - Ability to use MS Word/Excel/PowerPoint/Project.
 - Root cause analysis experience to determining cause of issues.
 - Experience in Medical Device industry - Manufacturing / Design / Quality Engineering fields- preferred.
 - Masters in engineering or scientific discipline preferred.

Product Engineer (Biomedical)

<h3>Job Description</h3>
Job title: Product Engineer I
Location: Houston, TX (onsite)
Duration: 24 months
 
Job Description:
Work with Cataract and Vitreoretinal R&amp;D groups on development projects resulting in achieving R&amp;D’s project goals. Tasks include supplier evaluation/qualification, component qualification, managing prototype builds, assuring assembly process is developed and documented, assure BOM’s are entered and maintained correctly, assure product costs are accurate and rolled, conduct Production Readiness Review.
Support Product transfer projects either into or out of plant.
Identify and qualify alternate materials and/or components for either risk mitigation or because of obsolescence.
Maintain adequate supply of purchased components through contact with Procurement and the Suppliers. Qualify tooling and equipment as required to assure capacity.
Address any component or product quality issue assigned, determining root cause and completing corrective action.
Address any requests from other departments related to BOM’s and components.
Manage product labeling.
Identify and qualify Cost Improvements.
 
Communicates clearly.
Speaks/writes English.
Works well with others.
Has leadership capability and is self starter.
Ability to learn and retain many complex processes quickly.
Focuses on detail/quality.
Experience writing technical protocols/reports.
Ability to use MS Word/Excel/Powerpoint/Project.
Root cause analysis experience to determinine cause of issues.
Experience in Medical Device industry - Manufacturing / Design / Quality Engineering fields- preferred.
Experience in an engineering or scientific R&amp;D or manufacturing environment preferred.
 
Masters of Science in Engineering or scientific discipline preferred.

Product Engineer I (Biomedical)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.
Serving physicians, medical professionals and patients in 6,000+ hospitals in 121&nbsp;countries, we’re transforming healthcare to improve the lives of patients everywhere.
We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.
Together we’re dedicated to making an impact.
Sound like you?
Join and grow with us.
Job Description 
<ul>
<li>Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Image Guided Surgery (IGS) efficiency and usage.</li>
<li>Analyze and resolve regional system issues through detailed analysis and utilization of critical thinking via technical training &amp; documentation.</li>
<li>Act as regional escalation point and escalate issues in a timely manner.</li>
<li>Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services.</li>
<li>Utilize expertise and customer’s feedback to provide plans to improve the quality improvement process.</li>
<li>Act as primary customer liaison, maintaining and managing site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.</li>
<li>Collaborate and strategize with the Account Managers in your region, evaluating customer situations, open sales projects, and identifying and referring sales leads.</li>
<li>Leverage technical expertise to distribute knowledge throughout the team.</li>
<li>Manage knowledge transfer of new developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis.</li>
<li>Promote Brainlab Support best practices and identify &amp; rectify knowledge gaps within the team.</li>
<li>Promote IGS products and services to surgeons at trade shows, including the development of reference sites.</li>
<li>Report and document complaints per Complaint Handling Standard Operating Procedure (SOP).</li>
<li>Salary Range 70-90K.</li>
</ul>
Notwithstanding the foregoing, nothing in this job description alters your at-will employment status.&nbsp; Additional duties may be assigned in the discretion of Brainlab.
Qualifications 
<ul>
<li>B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing or equivalent experience.</li>
<li>1-3 years minimum of experience in a technical support role for a healthcare company or provider preferred.</li>
<li>1-2 years minimum customer service experience preferred.</li>
<li>Knowledge of surgical procedures, anatomy and medical terminology preferred.</li>
<li>Proficient in the use of PC software applications including Microsoft Office.</li>
<li>Self-motivated, detail oriented and a proven history of ability to make independent decisions.</li>
</ul>
 Additional Information 
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more. Visit us at:&nbsp;<a href="http://www.brainlab.com" target="_blank">www.brainlab.com</a>
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Brainlab participates in E-Verify, more information can be found&nbsp;here. To also review the EEO Law Poster, please&nbsp;click here.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to&nbsp;<a href="mailto:us.hr@brainlab.com" target="_blank">us.hr@brainlab.com</a>.

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