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<h3>Job Description</h3>
Job DescriptionPrimary Job Title: Technical WriterAlternate/Related Job Titles:
<ul>
<li>Documentation Specialist</li>
<li>Technical Communications Analyst</li>
<li>Information Developer</li>
</ul>
Location: Raleigh, NCOnsite Flexibility: OnsiteContract Details:
<ul>
<li>Position Type: Contract</li>
<li>Contract Duration: 10 months</li>
<li>Start: As Soon As Possible</li>
</ul>
Job Summary:We are seeking an experienced Technical Writer to identify and document requirements for a case and incident management system within the Corporate Real Estate department under Corporate Security. The writer will lead efforts to identify suitable systems, oversee onboarding and implementation, and manage the transfer of legacy case and incident data.As part of one of the nation’s largest banks—with over 17,000 employees and $200 billion in assets—you’ll help ensure accurate, compliant, and efficient security documentation for both technical and non-technical audiences. This includes process documents, configuration guides, standards, and training materials. The ideal candidate is a self-starter with deep knowledge of physical security principles and incident management systems, capable of operating in a fast-paced financial institution environment.Key Responsibilities:
<ul>
<li>Identify and document functional and technical requirements for case and incident management systems.</li>
<li>Lead system evaluation, onboarding, and implementation activities.</li>
<li>Manage migration of historical case and incident data into the new system.</li>
<li>Develop and maintain clear, concise, and accurate security process documentation for diverse audiences.</li>
<li>Collaborate with internal and external stakeholders and subject matter experts to analyze information needs and create updated standards and processes.</li>
<li>Provide writing and editing services for physical security–related standards, instructions, and design documentation.</li>
</ul>
Required Experience:
<ul>
<li>4+ years as a Technical Writer supporting banking operations.</li>
<li>Proven experience in Operational Risk Management and RCSA Development.</li>
<li>Strong background in Cybersecurity, Physical Security, and Threat/Incident Case Management Systems.</li>
</ul>
Nice-to-Have Experience:
<ul>
<li>Prior experience in the banking or financial services industry.</li>
<li>Ability to work independently in a fast-paced environment with multiple priorities.</li>
</ul>
Required Skills:
<ul>
<li>Technical Writing &amp; Documentation</li>
<li>Case and Incident Management Systems</li>
<li>Operational Risk Management</li>
</ul>
Preferred Skills:
<ul>
<li>Cybersecurity &amp; Physical Security Principles</li>
<li>Data Migration &amp; Implementation</li>
<li>RCSA Development</li>
<li>Collaboration &amp; Communication Skills</li>
</ul>
Additional Skills:
<ul>
<li>Security standards and process documentation</li>
<li>Editing and compliance writing</li>
<li>Large-scale system onboarding</li>
</ul>
Benefits:
<ul>
<li>Medical, Vision, and Dental Insurance Plans</li>
<li>401k Retirement Fund</li>
</ul>
About the Client:Providing comprehensive banking products and services for individuals and businesses for over 125 years. We empower families and businesses to achieve their financial goals with reliable service and stability.About GTT:GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 banking, insurance, financial services, and technology companies, along with major life sciences, biotech, utility, and retail organizations across the US and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-27196#LI-GTT #LI-Hybrid #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation (<a href="http://www.Chenega.com" target="_blank">www.Chenega.com</a>) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: <a href="https://bit.ly/gttcareers" target="_blank">https://bit.ly/gttcareers</a> Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst &amp; Young Entrepreneur of the Year Finalist: 2015 
<h3>Company Description</h3>
Global Technical Talent is a subsidiary of Chenega Corporation (<a href="http://www.Chenega.com" target="_blank">www.Chenega.com</a>) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: <a href="https://bit.ly/gttcareers" target="_blank">https://bit.ly/gttcareers</a> \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst &amp; Young Entrepreneur of the Year Finalist: 2015

Technical Writer

<h3>Job Description</h3>
Job DescriptionDescription:
Competitive Pay, Close to Home, Easy Application Process - Apply Today
 
Position Specifics:
Department: Service
Reports To: Service Manager or Location Manager
Supervises: None
 
Compensation &amp; Benefits:
<ul>
<li>Extremely Competitive Wages</li>
<li>Paid Time Off</li>
<li>Health Benefits</li>
<li>Employee Discount</li>
<li>401k and more</li>
<li>$40,000-$50,000/year based on experience</li>
</ul>
 
Purpose:
 
Manages the flow of work through the Service Department from customer interaction through repair completion and invoicing. Assists the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation within the dealership.
 
Responsibilities:
<ul>
<li>Fields internal and external customer inquiries to the Service Department</li>
<li>Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced</li>
<li>Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing</li>
<li>Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager</li>
<li>Utilize Modern to assist with scheduling and communication with customers</li>
<li>Maintain Service Department filing and records</li>
<li>Knowledge of DSi and may be responsible for assisting in DSi for transportation</li>
<li>Update customer profiles regarding equipment, hours, or other information from the customer work orders</li>
<li>Responsible for other duties as assigned by your manager</li>
</ul>
 
Requirements:
Experience, Education, Skills, and Knowledge:
<ul>
<li>Basic knowledge of accounting practices and office procedures</li>
<li>Strong customer service and communication skills in person and over the phone</li>
<li>Ability to use standard desktop applications such as Microsoft Office and internet functions</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Ability to analyze and interpret internal reports</li>
<li>General understanding of mechanical/technical terms is preferred</li>
<li>High school diploma or equivalent experience</li>
</ul>
 
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

Service Writer

<h3>Job Description</h3>
Job DescriptionDescription:
Are you a wordsmith with a passion for public service? Vander Weele Group seeks a highly motivated and detail-oriented Proposal Writer to join our team. In this essential role, you'll create compelling proposals highlighting our agency’s vision and impact on the oversight of government-funded programs. You will collaborate closely with our Capture Manager and Subject Matter Experts to facilitate kick-off meetings, identify and leverage our team’s capabilities, tailor our content to each solicitation, and ensure timely submissions. Strong project management skills, critical thinking, and the ability to manage multiple proposals simultaneously are essential for success in this role. Join us in making a meaningful impact through effective and winning proposals. 
At the Vander Weele Group, we are passionate about improving federal and state grant programs and the agencies that manage them. Our goal is to make grant oversight and monitoring more effective, thereby empowering organizations to better serve grantees and the public. 
Key Responsibilities:
<ul>
<li>Manage the proposal-writing process from kick-off to submission: Drive kick-off meetings to identify our approach to delivering a phenomenal and tailored proposal every time; ensure all team members hit internal deadlines; complete all forms and registrations; and submit proposals on time.</li>
<li>Produce compliant, organized, and compelling material for proposals on deadline. </li>
<li>Develop proposals by assembling information, including project nature, objectives/outcomes/deliverables, implementation, methods, timetables, staffing, budgets, performance standards, and evaluation. </li>
<li>Communicate effectively with team members to incorporate feedback through multiple rounds of revision.</li>
<li>Must be a detail-oriented problem solver who enjoys building structure from complexity.</li>
<li>Update and manage in-house proposal content management system: Find, analyze, and synthesize written material; revise, repurpose, and tailor content for new efforts.</li>
<li>Liaise with respective business units (CEO, Subject Matter Experts, sales personnel, etc.) to gather information for proposal responses.</li>
<li>Tailor our Work Plan methodology for each Request for Proposal by deeply understanding what we do and how we do it. </li>
<li>Ensure proposal formatting and language comply with Vander Weele Group’s branding guidelines and Style Guide.</li>
<li>Analyze competitor proposals and post-mortem information to ensure we position ourselves to win. </li>
<li>Contribute to marketing and sales strategy and approach.</li>
<li>Undertake special projects as required.</li>
</ul>

Requirements:
Qualifications:
<ul>
<li>Bachelor's degree in journalism, communications, English, or a related field.</li>
<li>2-3 years of government proposal writing required.</li>
<li>2-3 years of managing the proposal-writing process required. </li>
<li>Understanding the flow of how a project is managed.</li>
<li>Excellent written communication skills, including relevant, tailored, and error-free communications.</li>
<li>Able to synthesize complex information and project processes into clear and compelling language. </li>
<li>Must be able to work with Subject Matter Experts to conceptualize project flows and map out project work plans.</li>
<li>Must be well-versed in formatting complex Microsoft Word documents. </li>
<li>Proficiency in MS 365. </li>
<li>Strong planning and organizing skills.</li>
<li>Self-motivated and resilient, with strong interpersonal skills.</li>
<li>Able to handle stressful situations effectively and juggle multiple proposals.</li>
<li>Possess high integrity, positive attitude, and professionalism.</li>
<li>Utilize strong common sense to identify urgent and vital issues and tasks.</li>
<li>Able to work remotely and engage with team members across multiple US time zones.</li>
</ul>

Proposal Writer

<h3>Job Description</h3>
Job DescriptionDescription:
Position title: Technical Writer 
Reports to: Project Management Office (PMO) Supervisor 
FLSA status: Non-Exempt
 
Position Summary 
The Technical Writer is a key contributor to the preparation, delivery, maintenance, and expansion of a variety of documentation for both technical and non-technical audiences working for or with Your Health Idaho. The technical writer oversees both internal and external knowledge base content, customer support center decision trees, user manuals, functional and technical specifications and API documentation with content targeted toward a variety of audiences. The technical writer will work in close partnership with cross-functional SME’s and stakeholders to identify gaps, draft useful content, manage review and approvals, while also proposing and implementing improvements to content and content structure. The ideal candidate will have a deep understanding of information design principles and be committed to staying current with emerging documentation tools, technologies, and best practices to drive continuous improvement.
 
Responsibilities (Position may include additional functions not listed)
 
? Delivers and maintains accurate, relevant, and user-friendly internal and external knowledge base content using a variety of delivery methods such as articles, procedures, process flows, and release notes.
? Monitors and supports regular reviews of content across documented areas.
? Creates and maintains customer support center decision trees, system user manual, technical specifications and API documentation.
? Reviews knowledge base metrics related to usage and article ratings/feedback.
? Ensures knowledge base structure and guidelines are being adhered to.
? Manages requests from internal customers including understanding new features, workstreams and process changes while managing multiple priorities.
? Implements knowledge base standards and governance for content development and maintenance.
? Works with Customer Support center to identify areas to improve the consumer experience and develop content that drives user engagement and decreases average handle time.
? Works with internal teams to develop and publish all necessary articles for new technology releases, including pre-release impact summaries.
? Works with cross-functional teams to identify and create missing articles and resources.
? Works closely with cross-functional teams to ensure policy and process changes are delivered on time in a clear, concise manner.
? Builds relationships with internal customers and uses feedback to drive simplicity and usability within the knowledge base.
? Finds opportunities to address complex problems through content.
? Leads and facilitates meetings and provides updates to management on workload, goal progress, and barriers.
? Keeps current on best practices in information delivery and follow emerging trends that could provide opportunities for organizational improvements.
?Performs other duties as assigned.
 
Qualifications (Required knowledge, skills, abilities, education, experience, etc.)
 
? Bachelor’s degree in English preferred or equivalent through professional experience
? 1-3 years of content management, preferably with experience supporting a customer service center or customer facing knowledge base
?1-year of project management experience preferred
?Strong research and writing skills as well as familiarity with technical writing tone and style
?Proven ability to build productive relationships with internal and external customers
?Excellent written and verbal interpersonal skills
?Comfort and proficiency with authoring software as well as HTML and CSS
?Proficient in data analysis and data-based decision-making
?Able to embrace ambiguity and exercise editorial judgement
?Ability to work independently in a dynamic environment
?Excellent time management skills
?High level of business insight
?Ability to translate complex processes into simple and engaging language
?Clear track record of helping customers/partners/clients achieve and evolve business results
?Proven skills and success in process improvement design and workflow analysis
Requirements:

<h3>Job Description</h3>
Job DescriptionDescription:
Boater’s World Marine Centers is expanding our service department in Albany, GA, and we’re looking for an experienced Service Writer to join our growing team.
 
We’re a rapidly expanding, full-service marine dealership group with locations across Florida and Georgia, offering premium boats, outboards, parts, and exceptional customer service. Our team is made up of passionate professionals who take pride in their work, their customers, and the boating lifestyle.
 
If you’re detail-oriented, thrive in a fast-paced environment, and want to grow your career with a company that values its people and promotes from within, this is your opportunity.
 
The Service Writer plays a key role in delivering an exceptional customer experience. You’ll act as the communication bridge between our customers and technicians—ensuring repair needs are clearly documented, expectations are set, and service orders are handled accurately and efficiently.
 
You’ll work closely with the Service Manager and technicians to maintain smooth operations, exceptional service turnaround, and happy customers.
 
Key Responsibilities
Customer Experience
<ul>
<li>Welcome and assist customers with professionalism and a friendly attitude.</li>
<li>Build trust by listening carefully to customer concerns and explaining service needs clearly.</li>
<li>Provide timely updates on repair status, costs, and completion timelines.</li>
<li>Collaborate with other departments to ensure smooth communication and customer satisfaction.</li>
</ul>
Service Writing &amp; Administrative Support
<ul>
<li>Accurately document service needs and perform unit inspections upon intake.</li>
<li>Create detailed estimates and repair orders using Lightspeed or similar dealership software.</li>
<li>Verify maintenance history and ensure all approvals are documented.</li>
<li>Manage sublet repairs, parts requests, and vendor coordination when needed.</li>
<li>Identify and communicate additional service opportunities that benefit customers.</li>
</ul>
Team Support
<ul>
<li>Support technicians and management with scheduling and workflow coordination.</li>
<li>Maintain an organized, professional workspace and assist with other duties as assigned.</li>
</ul>
Requirements:
<ul>
<li>Prior experience as a Service Writer (marine, powersports, or automotive industry preferred).</li>
<li>General knowledge of boating products, systems, and marine engines.</li>
<li>Proficiency with dealership or service management software (Lightspeed experience a plus).</li>
<li>Excellent communication and multitasking skills.</li>
<li>Strong attention to detail and ability to stay organized in a busy environment.</li>
<li>Positive, team-oriented mindset and a professional demeanor.</li>
</ul>
Working Conditions
<ul>
<li>Primarily office-based with occasional work in the service shop.</li>
<li>May require overtime during peak boating seasons.</li>
<li>Must be able to sit for extended periods, bend, kneel, and lift up to 50 lbs as needed.</li>
</ul>
Why Join Boater’s World
<ul>
<li>Competitive pay structure based on experience.</li>
<li>Medical, dental, and vision insurance.</li>
<li>401(k) with company match.</li>
<li>Paid time off and holidays.</li>
<li>Factory training and advancement opportunities.</li>
<li>Supportive, team-oriented work environment focused on growth and customer satisfaction.</li>
</ul>
About Boater’s World Marine Centers Boater’s World Marine Centers is part of the Outdoor Network, a national leader in the marine and powersports industry with over 20 years of success. Backed by Boats.net, we have direct access to OEM parts, outboards, and tools that help us provide an unmatched service experience.
 
If you’re ready to join a company that values your professionalism, expertise, and passion for the marine industry, apply today and become part of the Boater’s World team in Albany!

<h3>Job Description</h3>
Job DescriptionDescription:
About us:
 
At Pacific Equipment Solutions, we’re committed to helping our clients run their businesses and warehouses with speed, efficiency, and accuracy. Our clients value top performance forklifts and trucks, and they want to ensure their vehicles are being used to increase productivity all around. With branches in Salinas, Hayward, Sacramento, Fresno, Modesto and Las Vegas, we represent some of the biggest names in the forklift industry including Hyundai, Noblelift, Comblift, and more.
Every member of PMHSI abides by our 5 key core values: satisfaction, urgency, inclusion, transparency and innovation. 
About the role:
 
We are seeking a skilled and experienced Service Writer, who will act as the primary link between customers and the service department. The position is also responsible for sales and upselling of our service departments products and services (commission available).
Responsibilities:
 
· Customer liaison: Greets customers, listens to their concerns, and uses technical knowledge to understand the issues they are experiencing. Review with customer recommended repairs and quotes provided.
· Repair explanation: Communicates the technician's findings to the customer and clearly explains the necessary repairs, providing cost and time estimates.
· Creating service quotes: Provide customers with service quotes based on technician recommendations, including any associated items that should be repaired concurrently. This includes working with the parts department for pricing and availability.
· Sales knowledge: Once a quote is created the sale of said quote becomes the responsibility of the Service Writer. Meeting or exceeding all sales goals is essential.
· Manage work in progress (WIP): Manage work in progress and various other reports by working with technicians and customers.
· Work order creation: Accurately documents the customer's reported problems and repair requests on a work order.
· Customer support: Follows up with customers, handles complaints, and ensures customer satisfaction.
Requirements:
Candidate requirements:
 
· Experience: Previous experience in a customer service or sales role is beneficial.
· Technical knowledge: A basic understanding of the relevant industry (e.g., automotive, heavy equipment) is important for effective communication.
· Communication: Excellent verbal and written communication skills are essential for interacting with customers and staff.
· Customer service: The ability to provide friendly, professional, and patient service, especially when dealing with customer concerns.
· Organizational skills: The ability to manage multiple tasks, schedules, and work orders simultaneously.
· Computer proficiency: Experience with industry-specific software and a basic understanding of word processing and electronic payments. 
Education
requirements:
 
· A high school diploma or equivalent is typically required. Some technical or vocational training is a plus.
Experience
requirements:
 
· Requires a minimum of 2-5 years’ experience in the equipment service industry as a service writer or similar role.

<h3>Job Description</h3>
Job DescriptionWe need someone to write things by hand, on paper, legibly, in cursive.

Writer

<h3>Job Description</h3>
Job Description
 
Reports To: Senior Associate Salary: Starting at $55,000+, commensurate with experience Location(s):Remote, or hybrid in our Philadelphia or Washington, DC offices
About the Role We are seeking a Technical Writer to join our team in preparing high-quality documentation that translates complex scientific and technical achievements into clear, accessible language for a non-scientific audience. This work plays a key role in supporting immigration filings, where clarity, precision, and timeliness are essential. 
The ideal candidate has strong writing and editing skills, thrives under deadlines, and enjoys working with technical content to craft clear and compelling narratives. 
Key Responsibilities To perform this job successfully, an individual must be able to perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
<ul>
<li>Review client materials to determine how to present achievements in line with USCIS criteria</li>
<li>Review sample cases to learn filing presentation and structure</li>
<li>Communicate with clients under the supervision of an Editor or Attorney</li>
<li>Assemble exhibits for Editor and/or Attorney review prior to filing</li>
<li>Present technical ideas simply and without impairing meaning, with supervisor input</li>
<li>Extract and interpret meaning from technical documents</li>
<li>Conduct supplementary research to support client needs</li>
<li>Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience, under supervision of Editor/Attorney</li>
<li>Observe and attend client case strategy calls and consultations</li>
<li>Ensure technical verbiage is easy for laypersons to understand</li>
<li>Work within strict deadlines, as cases are time sensitive</li>
<li>Track case progress in the document management system</li>
<li>Manage time accurately in the billing system</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree with excellent academic credentials</li>
<li>Strong writing and editing skills (writing sample required)</li>
<li>Interest in international and intercultural issues</li>
<li>Ability to multi-task and prioritize effectively</li>
<li>Strong organizational skills with efficient workflow management</li>
<li>Meticulous attention to detail</li>
<li>Ability to perform at high levels in a fast-paced, ever-changing work environment and adapt to shifting priorities</li>
<li>Initiative and follow-through with minimal supervision</li>
<li>Flexibility to adapt to all situations and work varied hours, including evenings or weekends when deadlines require</li>
<li>Proficiency with MS365 Office Suite (Word, Excel, Outlook, Teams)</li>
</ul>
Offering competitive pay and benefits, along with the opportunity to work with a dedicated and supportive team, is part of our commitment to promoting a workplace that values employees. Our comprehensive benefits program includes:
<ul>
<li>Competitive salaries and performance bonuses</li>
<li>Professional Development opportunities</li>
<li>Employee Assistance Program</li>
<li>401(k) Qualified Retirement Plan </li>
<li>Medical/Dental Insurance</li>
<li>Group Term Life and AD&amp;D Insurance</li>
<li>Short- and Long-Term Disability Insurance</li>
<li>Pre-tax benefit programs: dependent care, Health Savings Account, Flexible Spending Account, and transit/qualified parking</li>
<li>Paid Vacation/Holidays</li>
<li>Corporate Wellness Benefit</li>
<li>Relocation Assistance</li>
</ul>
 

AAP/EEO Statement Klasko Immigration Law Partners, LLP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. 
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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