field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionDescription:
 
Who We Are:
 Polestar Plumbing, Heating &amp; Cooling has proudly served the Kansas City community for over 41 years. As a locally owned and operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers—delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority.
 What You'll Be Doing
<ul>
<li>Answer incoming calls and respond to customer inquiries in a professional and efficient manner</li>
<li>Schedule service appointments and dispatch technicians using industry-specific software</li>
<li>Communicate effectively with customers, technicians, and internal teams to ensure timely service</li>
<li>Handle service follow-ups, warranty claims, and customer complaints with a solutions-oriented approach</li>
<li>Maintain accurate records of customer interactions, jobs, and billing details</li>
<li>Provide support to field teams and assist with general administrative tasks as needed</li>
</ul>
Our 3 Step Hiring Process: At Polestar, we know great talent moves fast—and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24–48 hours!
<ol>
<li>Apply Submit your application online or via email with your resume and relevant details. (<a href="mailto:carlee@polestarplumbing.com" target="_blank">carlee@polestarplumbing.com</a>)</li>
<li>Phone Screen If your experience is a match, our team will reach out—often the same day—for a brief phone interview.</li>
<li>In-Person Interview If the phone screen goes well, we’ll schedule an in-person interview—usually within 24 hours. You’ll meet with team members, ask questions, and learn more about working at Polestar.</li>
</ol>
Requirements:
<ul>
<li>MUST HAVE NIGHT AND WEEKEND SHIFT AVAILABILITY. This is NOT going to be a Monday-Friday schedule </li>
<li>Strong understanding of HVAC terminology, services, and scheduling practices</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to work in a high-volume, fast-paced environment</li>
<li>Proficiency with dispatching and CRM software (e.g., Service Titan, Housecall Pro, etc.)</li>
<li>Strong organizational skills and attention to detail</li>
</ul>
Why Join Us:
<ul>
<li>$21-$25 per hour</li>
<li>PTO and Paid Holidays</li>
<li>Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental &amp; Critical illness coverages.</li>
<li>Paid $15,000 Life Insurance and Long-Term Disability coverage</li>
</ul>
Location:
<ul>
<li>7252 W Frontage Rd, Merriam, KS 66203</li>
</ul>
Think you'd be a great fit? So do we! Come grow with us at Polestar—apply now!
 
Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer.
 
Requirements:

Call Center Representative

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities</li>
</ul>
&nbsp;Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.&nbsp; Responsibilities&nbsp;
<ul>
<li>Receive inbound calls and place outbound calls&nbsp;</li>
<li>Identify the reason for the customer’s call, collect relevant information and provide solutions</li>
<li>Upsell products and services when appropriate</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul>
&nbsp;Qualifications
<ul>
<li>High school diploma/GED</li>
<li>Must be a US Citizen and reside in the continental United States</li>
<li>Previous experience as a Call Center Representative or in a similar role is preferred&nbsp;</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Familiarity with Customer Relationship Management (CRM) programs</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
<li>Multi-task on multiple programs at the same time</li>
</ul>
Requirements &nbsp; &nbsp; &nbsp; &nbsp;* Must have private, stable, reliable, high speed internet service &nbsp; &nbsp; &nbsp; &nbsp;* Must have your own computer or laptop with at least 8 gigs of usable RAM &nbsp; &nbsp; &nbsp; &nbsp;* No Chromebooks allowed &nbsp; &nbsp; &nbsp; &nbsp;* Must use compatible headset &nbsp; &nbsp; &nbsp; &nbsp;* Designated workspace free from noise and other distractions &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;* You must have child care for your young children during work hours, you are not allowed to watch or care&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; for them while on your shift. &nbsp;Equipment Specifications &nbsp; &nbsp; &nbsp; &nbsp;* Must have PC or Laptop with 8 gig of usable RAM or more (no Chromebooks) &nbsp; &nbsp; &nbsp; &nbsp;* Speakers MUST work Shift &nbsp; &nbsp; &nbsp; * Hiring for 11:30am- 8pm est &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 10:30am- 7pm cst &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;9:30am- 6pm pst &nbsp; &nbsp; &nbsp; &nbsp; this also includes Saturday&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;10am- 6:30pm est &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 9am- 5:30pm cst &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 8am- 4:30pm pst&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;

<h3>Job Description</h3>
Job Description
Perdue Brandon Fielder Collins &amp; Mott, LLP in Houston TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is Monday - Friday, 8:30 am - 5:00 pm. Are you a high-energy problem-solver who enjoys helping others? If so, read on!
We pay our Call Center Representatives a competitive wage of $16.00/hour. We also offer exceptional benefits including medical, vision, dental, paid life insurance, paid long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, 401k matching, and room for growth. If this sounds like the right opportunity for you, apply today!
ABOUT PERDUE BRANDON FIELDER COLLINS &amp; MOTT LLP
Perdue Brandon Fielder Collins &amp; Mott LLP (PBFCM) is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many types of governmental entities school districts cities counties hospital districts appraisal districts special districts, courts and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections.
At PBFCM, we offer our employees a professional, yet casual team-based environment where we work together to accomplish our goals. Our management's open-door policy encourages employees to have a voice and shows that their opinions matter to our success as a company. We value and reward hard work which is why we offer competitive compensation, excellent benefits, and opportunities for advancement.
A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE
As a Call Center Representative, you are the first point of contact for our company and are sure to provide superb customer service. You spend most of your day on the phone handling incoming and outgoing calls. With great attention to detail, you research accounts to determine contact information for individuals and businesses. Utilizing computer-based systems, you document all actions taken on accounts. Your positive attitude and hard work are essential to helping us accomplish our company-wide goals and ensure that individual tasks are completed. You thrive in our fast-paced team environment and get great satisfaction out of contributing to our continued success by meeting weekly and monthly production objectives.
QUALIFICATIONS
<ul>
<li>High school diploma or equivalent</li>
<li>Previous office experience</li>
<li>Proficiency in Microsoft Office</li>
</ul>
Customer service experience is preferred. Experience in a law office, collections environment, or tax office is a plus! Are you punctual and dependable? Can you work well in a team environment? Do you have strong written and verbal communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Are you attentive to detail? Are you organized and able to meet deadlines, work under pressure, and prioritize tasks? Can you effectively multitask? If so, you may be perfect for this position!
ARE YOU READY TO JOIN OUR TEAM?
If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 77008
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
Part-Time Call Center Representative Location: Atlanta, GA
AMTI is seeking dedicated and detail-oriented Part-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.
We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.
Key Responsibilities:
<ul>
<li>Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.</li>
<li>Accurately gather and relay essential information, ensuring all message details are thorough and precise.</li>
<li>Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.</li>
</ul>
Qualifications:
<ul>
<li>A welcoming voice and an upbeat, professional tone.</li>
<li>Strong command of the English language, including excellent spelling and grammar.</li>
<li>Proficiency in a Windows-based computer environment.</li>
<li>Ability to type 35 words per minute or more.</li>
<li>Excellent attendance record.</li>
<li>Availability to work one weekend day</li>
</ul>
No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.
Compensation: $16/hr
Shifts:
<ul>
<li>Part-Time, various shifts</li>
<li>Must be available to work a weekend day (Sat or Sun each week)</li>
<li>Training will last approximately one week. On your second week, you will move to your new set schedule.</li>
</ul>
AMTI is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
 
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description&amp;#x1F31F; Join Our Team as a Customer Service Representative!
Are you passionate about helping others and thrive in a fast-paced environment? We’re looking for a&nbsp;friendly, detail-oriented Customer Service Representative&nbsp;to join our dynamic call center team and make a meaningful impact every day.
💼 What You’ll Be Doing:
<ul>
<li>Serve as the first point of contact for customers, handling inbound calls and occasional follow-ups with professionalism and empathy.</li>
<li>Provide clear and accurate information regarding prior authorizations, general inquiries, and sensitive topics—always with discretion.</li>
<li>Maintain high standards of accuracy in data entry while delivering exceptional service.</li>
<li>Efficiently navigate multiple systems and tools to document and update customer interactions.</li>
<li>Manage a high volume of calls (50–100 per day), ensuring quality and consistency in every conversation.</li>
</ul>
🎯 What We’re Looking For:
<ul>
<li>Minimum&nbsp;1 year of recent experience&nbsp;in a high-volume call center (within the last 2–3 years).</li>
<li>Strong computer skills and ability to type at least&nbsp;30 words per minute.</li>
<li>Excellent communication skills, a positive attitude, and a genuine commitment to customer satisfaction.</li>
<li>Experience in the&nbsp;healthcare industry&nbsp;is a plus.</li>
<li>Familiarity with&nbsp;call center metrics&nbsp;and performance standards.</li>
</ul>
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in San Diego,CA.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description
Home Office Location: 
<ul>
<li>
101 Richmond Ave, STE: 400 , Syracuse, NY 13204 
</li>
</ul>
 FLSA Classification:
<ul>
<li>
Exempt
</li>
</ul>
 
Pay Range: 
<ul>
<li>
$17 – $20 per hour (based on experience)
</li>
</ul>
 
Reporting Manager: 
<ul>
<li>
Director of Field Operations 
</li>
</ul>
Department: 
<ul>
<li>
Fielding
</li>
</ul>
 Hours: 
<ul>
<li>
Monday - Friday: 11 am - 8pm
</li>
</ul>
 
Job Summary: 
<ul>
<li>This role is responsible for handling both inbound and outbound client communication, managing service scheduling, and ensuring accurate updates to our central database. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced environment.t</li>
</ul>
 
 Duties and Responsibilities: 
<ul>
<li>Handle inbound calls and respond to client questions and service inquiries.</li>
<li>Make outbound calls to schedule service installations and follow up with clients.</li>
<li>Review and process email responses, updating the central database as needed.</li>
<li>Schedule service installations efficiently and accurately.</li>
<li>Import and maintain client data in company systems.</li>
<li>Perform daily updates to ensure client information (name, phone number, availability, etc.) is accurate and up to date.</li>
</ul>
 
Preferred Experience: 
<ul>
<li>
Previous call center or customer service experience preferred, but not required.
</li>
</ul>
 
Required Skills and Attributes: 
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Proficiency in basic computer applications and data entry.</li>
<li>Ability to manage multiple tasks and prioritize effectively.</li>
<li>Team-oriented with a professional and positive attitude.</li>
</ul>
 
Disclaimer:
<ul>
<li>This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify duties or assign additional responsibilities as needed. The Account Executive must comply with all company policies and procedures and represent the organization in a professional manner at all times.</li>
<li>All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.</li>
<li>This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.</li>
<li>The Company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.</li>
<li>This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.</li>
</ul>
 
 
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Referral program</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
 
 Monday - Friday: 11 am - 8pm

<h3>Job Description</h3>
Job Description
Job Description:&nbsp;
A large banking client is seeking Call Center Representatives to join their team in either the Cincinnati, OH or Greensburg, IN area. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and/or online chat. These employees are to represent the bank well by presenting a positive, professional image while meeting or exceeding customer expectations. There will be no outbound calls, but there's a service to sales model that will be slowly implemented and it's a great opportunity to promote the best services/products to the clients when they call into the center.
Essential Functions/Responsibilities:
- Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media, and online chat
- Recognize sales opportunities and refer clients to sales associates
- Remain current on products, services, policies, and procedures
- Resolve customer inquiries or issues with respect to any loan product offered by First Financial Bank
- Resolve customer issues through account research and utilization of support materials and resources
- Perform customer account transaction and maintenance activities accurately
- Strive for first contact resolution of customer inquiries, transactions, and problem resolution
- Escalate customer requests requiring additional knowledge or expertise as defined by department leadership
Must Haves:
<ul>
<li>1+ years of experience working in a professional office setting and/or customer service</li>
<li>Extremely reliable and clear communication skills</li>
<li>Comfortable being seated the majority of the day taking calls</li>
</ul>
Plusses:
<ul>
<li>Call center experience</li>
</ul>
Schedule:&nbsp;
<ul>
<li>8:00am-5:00pm Monday-Friday onsite
<ul>
<li>Can convert to remote after 6 months</li>
<li>Will need to work a Saturday shift every 8 weeks</li>
</ul>
</li>
</ul>
Start date:&nbsp;September 15th&nbsp;

<h3>Job Description</h3>
Job DescriptionSalary: 
At Gold Coast Dental, our people are the cornerstone of our success. We cultivate a culture of continuous growth and improvement, empowering our team members to flourish and thrive within our supportive family-oriented environment. If you're a talented individual ready to establish a fulfilling long-term career and grow alongside a dynamic company that values your potential, join us at Gold Coast Dental and let's achieve greatness together!
 
We are looking for enthusiastic, cheerful team members. We take great pride in providing exceptional customer service to our guests who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves. Team participation is a must.
 
Benefits:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Retirement Plan</li>
<li>Achievable Monthly Bonus </li>
</ul>
 
Responsibilities:
<ul>
<li>Welcoming and Booking New Patients</li>
<li>Making and Receiving phone calls</li>
<li>Scheduling and modifying appointments</li>
<li>Verifying insurance eligibility and breakdowns</li>
<li>Assisting Existing Patients</li>
<li>Provide solution-based customer service for patients</li>
</ul>
 
Qualifications:
<ul>
<li>Strong verbal communication skills</li>
<li>Positive demeanor and attitude</li>
<li>Comfortable working in a call center environment</li>
<li>Coachable and willing to learn</li>
<li>Good reasoning and people skills</li>
<li>Professional attitude</li>
</ul>
 Preferred but not required:
<ul>
<li>Dental experience (preferred)</li>
<li>Bilingual in Spanish, Chinese, or Korean (preferred)</li>
<li>1 year Customer Service Experience (preferred)</li>
</ul>
 
Position Specifics:
<ul>
<li>Full paid training your first 1 week</li>
<li>Base Pay 16.50/hr + Monthly Bonus</li>
<li>Full Time </li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Life insurance</li>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team! RESPONSIBILITIES Lead Generation Extraordinaire: 
<ul>
<li>Dive into outbound calls with zest to generate leads and discover potential customers.</li>
<li>Explore diverse prospecting methods to expand our lead database.</li>
<li>Qualify leads like a pro based on our predetermined criteria.</li>
</ul>
Appointment Setting Maestro: 
<ul>
<li>Master the art of setting appointments for our stellar sales representatives with qualified leads.</li>
<li>Juggle and coordinate appointments with finesse.</li>
<li>Be the maestro of follow-up, ensuring appointments are confirmed and rescheduled as needed.</li>
</ul>
Database Rockstar: 
<ul>
<li>Rock our lead databases, keeping them accurate, up-to-date, and ready for action.</li>
<li>Record lead interactions in our cutting-edge CRM system.</li>
<li>Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures.</li>
</ul>
Collaboration Champion: 
<ul>
<li>Work closely with the call center supervisor and contemporaries to align lead generation strategies.</li>
<li>Have a can-do attitude, ready to tackle a fast-paced, fun environment.</li>
<li>Together, let's take our lead generation game to new heights!</li>
</ul>
Performance Metrics: 
<ul>
<li>Meet and exceed monthly and quarterly lead generation targets.</li>
<li>Monitor and analyze key performance indicators (KPIs) related to lead generation and appointment setting.</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>5 Years of customer service experience</li>
<li>Proficient with MS Word, Excel, and Outlook.</li>
<li>Your communication skills are top-notch.</li>
<li>Attention to detail with effective time management and organizational skills.</li>
<li>Navigate CRM software and lead tracking systems with ease.</li>
<li>Friendly, enthusiastic, and customer-service oriented</li>
<li>Goal-oriented and ready to achieve stellar results.</li>
<li>Self-motivated and strong work ethic</li>
<li>High school Diploma or GED Required.</li>
</ul>
Skills: 
<ul>
<li>Persuasion and influence.</li>
<li>Relationship building and networking.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Time management and organizational skills.</li>
<li>Adaptability to changing market trends.</li>
</ul>
Job Type: Full-time Salary: $15.00 - $19.00 per hour Benefits: 
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Shift: 8-hour shift, some evenings, and weekends are required Work setting: In-person Education: High school or equivalent

<h3>Job Description</h3>
Job Description
*TEKsystems in partnership with One Medical*
Overview
This is an inbound healthcare contact center representative role working for a nationwide primary care practice.
Description
<ul>
<li>Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management</li>
<li>Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members’ care partners like pharmacies, testing laboratories, specialists, and insurance</li>
<li>Collaborate with providers and other operations team members to complete urgent tasks</li>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a positive virtual (phone, messaging or in-system interaction) experience</li>
<li>Master our technology suite including but not limited to Slack, Google Suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc asks, etc.</li>
</ul>
Details
<ul>
<li>Pay $19.25/hr</li>
<li>Location: Cross roads are Rio Salado Parkway and Priest</li>
<li>Start Date: September 8th </li>
<li>4 month Contract to Hire</li>
</ul>
Skills &amp; Qualifications
• Minimum 1 year of high-volume contact center experience and minimum of 1 additional year of direct customer service experience (banking, hospitality, food service, etc.)
OR
• 2 years of high-touch, patient facing healthcare service roles (e.g., Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.)
• Strong written and verbal communication skills, including impeccable phones manner
• Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems simultaneously
Experience Level
Intermediate Level
﻿
#westpriority25
Pay and Benefits
The pay range for this position is $19.25 - $19.25/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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