<h3>Job Description</h3>
Job Description
Job Family: IT professionals plan, develop, implement, and maintain an organization’s technology infrastructure and systems. They play a crucial role in supporting and optimizing technology resources to meet organizational needs, enhance productivity, and drive innovation. IT contributes to areas such as technical support, system administration, networking, database management, software development, and project management.
Job Summary: The Senior Desktop Technician is responsible for maintaining hardware, troubleshooting desktop issues, and ensuring smooth user operations by responding to incidents and performing installations and upgrades. They also contribute to IT procedure development, mentor entry-level technicians, and work on projects while demonstrating strong communication, troubleshooting, and customer service skills.
Essential Duties and Responsibilities:
<ul>
<li>Hardware Maintenance – Maintain computer hardware by performing software installations and upgrades</li>
<li>Incident Documentation – Document incidents and problems, troubleshooting steps, and comments in an incident management system</li>
<li>User Operations – Respond to incidents, troubleshoot desktop issues, perform diagnostic testing, and resolve desktop inquiries to ensure successful daily user operations</li>
<li>Support Documentation – Accurately document support issues, activities, and resolutions and communicate user feedback to managers and IT team members</li>
<li>System Monitoring – Monitor system changes, understand their impact on end users, and perform hardware and/or software installations and updates on desktop and/or laptop computers</li>
<li>IT Procedures – Contribute to the development and maintenance of IT procedures by identifying improvement opportunities, sharing best practices, and updating documentation as necessary</li>
<li>Project Participation – Participate in small to medium-sized projects</li>
<li>Interpersonal Skills – Utilize strong interpersonal skills to work well with others and calmly handle critical situations with confidence</li>
<li>Communication – Demonstrate excellent verbal and written communication with a professional demeanor and polished phone skills</li>
<li>Customer Service – Provide strong customer service, including listening, interpreting, and explaining computer-related concepts in non-technical terms</li>
<li>Troubleshooting – Apply strong troubleshooting skills in an enterprise environment and effectively multi-task</li>
<li>Technical Knowledge – Possess a strong knowledge of current operating systems and software products</li>
<li>Image Development – Assist with computer image development</li>
<li>Mentorship – Mentor entry-level desktop technicians</li>
<li>Accountability &amp; Reliability – Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs</li>
</ul>
Requirements:
<ul>
<li>High school diploma or GED</li>
</ul>
Work Location: The work location for each position will be decided during the hiring process, based on business needs and job requirements. 
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Senior Desktop Technician

<h3>Job Description</h3>
Job Description
CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.
CRST’s Home Solutions - Installs division provides delivery and installation of products that require skilled labor or trade-licensed technicians. From delivery to installation and assembly, demand for these services has grown significantly. Home Solutions is proud to work with retail and client partners to provide convenient solutions for consumers.
Job Summary: The management, coordination, and execution of operations that take place outside within a customer site or warehouse. Field operations professionals play a critical role in overseeing and ensuring the smooth functioning of various activities and projects in the field. All while managing compliance with CRST regulations and ensuring that customers are providing excellent customer service. 
Location: Dallas, TX - Supports Nebraska Furniture Mart
Schedule: Operating Monday - Saturday covering dock load out 5:30am (will only work a few hours on Saturdays)
Compensation: This position will be eligible for an Annual Incentive Plan (AIP) with a target payout of 10% of annual base salary.*A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.
Essential Duties and Responsibilities:
<ul>
<li>Regular presence at dock load outs, present for store load outs as available</li>
<li>Managing up to 8 delivery teams</li>
<li>Primary contact for clients and customers within the defined geographic region, including escalations, installation questions, or emergency requests</li>
<li>Primary contact in accountability to cost and quality performance within the geographic region</li>
<li>Lead in service company assignments</li>
<li>Perform other duties as assigned</li>
</ul>
Preferred Skills: 
<ul>
<li>Management of Financial Resources</li>
<li>
Judgement and Decision Making
</li>
<li>Good Time Management</li>
<li>
Critical Thinking and Negotiation 
</li>
<li>Operations Analysis and Coordination </li>
</ul>
Did You Know?
<ul>
<li>CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.</li>
<li>We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.</li>
<li>CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country.</li>
</ul>
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. 
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Market Manager

<h3>Job Description</h3>
Job Description
CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.
CRST’s Home Solutions - Installs division provides delivery and installation of products that require skilled labor or trade-licensed technicians. From delivery to installation and assembly, demand for these services has grown significantly. Home Solutions is proud to work with retail and client partners to provide convenient solutions for consumers.
Job Summary: Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, understand the customer's needs, and provide solutions or information promptly. Additionally, they may need to collect and record customer data and maintain accurate records of customer interactions. The role requires problem-solving skills, patience, empathy, and the ability to work under pressure. The focus is on building and maintaining positive relationships with customers and providing quality service that meets or exceeds their expectations. 
Compensation: $16.20/hr is the starting pay (Paid Bi-Weekly) 
Schedule: Flexible Scheduling, will always work Saturday. 
Location: This is an onsite position only. We have a newly remodeled facility located off Northpointe Parkway in Amherst, NY. Parking is provided for all employees. 
Next Training Session: 2 week training starting 6/2
Essential Duties and Responsibilities:
<ul>
<li>Respond to inbound calls involving scheduling/rescheduling, order modifications, customer payment processing, customer complaints, and any other basic inquiries from customer, clients, and services</li>
<li>Properly document all systems</li>
<li>Resolves simples and complex problems by clarifying customer complaint, determining route cause of the issue, providing best possible solution, expedited adjustment, follow up for completion </li>
<li>Assist with taking inbound calls by receiving warm leads and procure sales in a timely fashion from clients/customers</li>
<li>Provide data entry assistance and properly document information by uploading to internal and external systems for client communications along with maintaining a record of all events pertaining to each request</li>
<li>Update service orders on behalf of servicer requests internally through system</li>
<li>Will work in the client system uploading paperwork, status, and call information</li>
<li>Act as a liaison between customers, clients, and servicers</li>
<li>Provide timely communication to each internal department to address issues and /or complaints</li>
<li>Escalate issues per established procedures</li>
</ul>
Preferred Skills: 
<ul>
<li>Customer Service and Communication</li>
<li>Good Time Management</li>
<li>Active Learning and Listening</li>
<li>Social Perceptiveness</li>
<li>Critical Thinking and Coordination</li>
<li>Service Orientation</li>
</ul>
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. 
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service Coordinator

<h3>Job Description</h3>
Job Description
Corporate Overview: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life. 
CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense. Dedicated Solutions is divided into East and West divisions. 
Location: La Mirada, California 
Job Schedule: Monday - Friday 8:00AM - 6:00PM 
Compensation: $73,221 - $117,203 is the full starting salary range (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range
Job Summary:  Responsible for overseeing all aspects of a fleet of trucks. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role. 
Essential Duties and Responsibilities: 
<ul>
<li>Manage a staff of drivers to ensure high delivery of customer service and fleet profitability</li>
<li>Perform all aspects of dedicated customer service including, load booking and service failure resolution</li>
<li>Manage daily planning of equipment and drivers while ensuring high utilization</li>
<li>Act as liaison between the customer, drivers, and internal departments</li>
<li>Develop relationships with drivers to improve driver performance and encourage retention</li>
<li>Authorize pay related items</li>
<li>Ensure safety procedures are followed</li>
<li>Help create and manage customized Key Parameter Indicators (KPI) to help ensure goal attainment</li>
</ul>
Ideal Experience &amp; Skill Set:
<ul>
<li>Complex Problem Solving </li>
<li>Coordination </li>
<li>Critical Thinking </li>
<li>Judgement and Decision Making </li>
<li>Monitoring </li>
<li>Negotiation </li>
<li>Service Orientation </li>
<li>Social Perceptiveness </li>
<li>Speaking </li>
<li>Troubleshooting</li>
</ul>
Did You Know?
<ul>
<li>CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.</li>
<li>We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.</li>
<li>CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!</li>
</ul>
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. 
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Fleet Manager III

<h3>Job Description</h3>
Job Description
Job Family: Sales professionals are responsible for identifying and developing potential or existing customers, communicating effectively, and persuading them to buy products or services. They create a positive selling environment and build strong customer relationships. Salespeople may use various strategies to close sales, such as highlighting features and benefits, demonstrating products, and offering promotions or discounts. Effective sales professionals need strong communication, interpersonal, and negotiation skills, along with a solid understanding of the products they sell. They must also handle rejection well and manage their time efficiently to meet sales targets.
Job Summary: As a Capacity Sales Director, you will drive CRST’s growth and profitability by identifying new business opportunities and achieving sales targets in your region. Using consultative selling techniques, you’ll educate customers about their industry and offer unique perspectives that align with CRST solutions. You will be responsible for developing new business, expanding revenue, and growing the regional portfolio, with a focus on new customers. Based in the region, you will gain in-depth knowledge of the network and operational capabilities while collaborating closely with the Senior Vice President - Capacity Sales and other leaders. Your role will include identifying prospects, generating leads, cultivating relationships, coordinating pricing, negotiating contracts, and closing deals.
Essential Duties and Responsibilities:
<ul>
<li>Within a designated geographic region, prospect new truckload, flatbed, and 3PL opportunities leveraging CRST’s transportation solutions</li>
<li>Win new business opportunities that drive profitable revenue</li>
<li>Understand customers’ supply chains and identify areas of opportunity for CRST</li>
<li>Develop and articulate a clear customer value proposition</li>
<li>Serve as the initial and primary point of contact for prospective customers</li>
<li>Develop targeted lists, call strategies, and messaging to drive new business opportunities</li>
<li>Negotiate rates and contracts in CRST’s best interest</li>
<li>Manage customer needs while balancing them with company priorities</li>
<li>Foster strong relationships and communicate effectively with customers to enhance tactical conversations and pave the way for feedback</li>
<li>Achieve or exceed sales goals and implement strategies to maximize sales volume and profitability</li>
<li>Manage prospects, opportunities, sales activity, and account information in Salesforce.com</li>
<li>New Business Development: Identify and prospect potential customers through cold calling, networking events, referrals, and research. Develop and implement sales strategies to expand the customer base in assigned regions</li>
<li>Sales Cycle Management: Manage the entire sales cycle from lead generation to closing. Conduct needs assessments, prepare and present sales proposals, negotiate terms, and secure contracts</li>
<li>Relationship Management: Build and maintain strong relationships with prospective clients, including transportation managers, logistics coordinators, and supply chain professionals. Act as a trusted advisor and position CRST as the preferred solution provider</li>
<li>Market Analysis and Competitor Research: Stay informed about market trends and competitors’ activities. Conduct regular market analysis to identify growth opportunities and adjust sales strategies. Report on market conditions, customer feedback, and competitor pricing to make informed recommendations</li>
<li>Networking: Identify customer stakeholders and build connections to drive consensus for deals. Work with internal stakeholders to maximize deal success</li>
<li>Perform other duties as assigned</li>
<li>Regular and reliable attendance</li>
</ul>
Requirements:
<ul>
<li>High school diploma or GED</li>
</ul>
Preferred Qualifications:
<ul>
<li>Ownership: Take initiative, work independently, and maintain a relentless drive to achieve results with minimal supervision</li>
</ul>
Work locations will be determined during the hiring process based on business needs and the position’s essential functions.
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Capacity Sales Director

<h3>Job Description</h3>
Job Description
CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.
CRST’s IT team oversees a large network of locations that support CRST initiatives. IT roles encompass everything from software developers to application administrators to help desk/desktop support. Our IT pros keep CRST secure and operating efficiently so we can reach our strategic goals.
Job Family:IT professionals plan, develop, implement, and maintain an organization’s technology infrastructure and systems. They play a crucial role in supporting and optimizing technology resources to meet organizational needs, enhance productivity, and drive innovation. IT contributes to areas such as technical support, system administration, networking, database management, software development, and project management.
Job Summary: The Desktop Technician I is responsible for maintaining computer hardware, troubleshooting desktop issues, and performing software installations and upgrades. This role includes documenting support activities, contributing to IT procedures, and providing strong customer service by addressing user inquiries, participating in projects, and ensuring effective system operations.
Location: On-Site Amherst, NY
Job Schedule: Monday - Friday 8:00am - 5:00pm
Compensation: $22-25/hr is the starting range (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.
Essential Duties and Responsibilities:
<ul>
<li>Maintain computer hardware by performing software installations and upgrades along with hardware repairs or replacements as needed</li>
<li>Document incidents and problems, including troubleshooting steps and comments, in an incident management system</li>
<li>Ensure successful daily user operations by responding to incidents, troubleshooting desktop issues, performing diagnostic testing, and resolving desktop inquiries</li>
<li>Accurately document support issues, activities, and resolutions and communicate user feedback to managers and IT team members</li>
<li>Monitor system changes, understand their impact on end users, and perform hardware and software installations and updates on desktop and laptop computers</li>
<li>Contribute to the development and maintenance of IT procedures by identifying improvement opportunities, sharing best practices, and updating documentation as needed</li>
<li>Participate in small to medium-sized projects, such as system upgrades or equipment deployments</li>
<li>Possess strong interpersonal skills and the ability to work well with others to handle critical situations calmly and confidently</li>
<li>Exhibit excellent verbal and written communication with a professional demeanor and polished phone skills</li>
<li>Demonstrate strong customer service skills, including the ability to listen, interpret, and explain computer-related concepts in non-technical terms</li>
<li>Exhibit strong troubleshooting skills in an enterprise environment and the ability to multitask</li>
<li>Possess strong knowledge of current operating systems (e.g., Windows, macOS), software products, and basic network configurations</li>
<li>Perform other duties as assigned including backups, security updates, and inventory management</li>
<li>Maintain regular and reliable attendance</li>
</ul>
Requirements:
<ul>
<li>High school diploma or GED</li>
</ul>
Ideal Experience and Skill Set:
<ul>
<li>Powershell experience</li>
<li>Experience with Remote Management Tool (RMM)</li>
<li>Desktop Support experience</li>
<li>Familiarity with Microsoft Intune</li>
</ul>
Did You Know?
<ul>
<li>CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.</li>
<li>We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.</li>
<li>CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. </li>
</ul>
Work locations will be determined during the hiring process based on business needs and the position’s essential functions.
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Desktop Technician I

<h3>Job Description</h3>
Job DescriptionCorporate Overview: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to lifeDivision: CRST Capacity Solutions brings together our Brokerage and Expedited services. Job Title: Fleet Manager 
Location: Mansfield, TX 
Job Schedule: Monday - Friday 6:30AM- 4:30PM
Job Summary: Responsible for overseeing all aspects of a fleet of trucks. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical and organizational skills are essential to succeed in this role.
Essential Duties and Responsibilities:
<ul>
<li>Track and trace all drivers daily to confirm transit is managed</li>
<li>Resolve service issues/recoveries and communicate to planners/bookers/customers/drivers</li>
<li>Ensure that all customer requirements are fulfilled (service, van equipment needs, trailer needs)</li>
<li>Coordinate with planners on new load plans and service issues</li>
<li>Update trailer/equipment changes in a timely manner</li>
<li>Provide all DOT documentation received in a timely manner</li>
<li>Obtain all required paperwork for customer requirements</li>
<li>Investigate and report weekly on all roadsides and accidents</li>
<li>Review driver vouchers after sending them to processing</li>
<li>Understand billable charges for customers so that charges are added and billed to pay the driver</li>
</ul>
Ideal Experience and Skill Set: 
<ul>
<li>Complex Problem Solving </li>
<li>Coordination </li>
<li>Critical Thinking </li>
<li>Judgement and Decision Making </li>
<li>Monitoring </li>
<li>Negotiation </li>
<li>Service Orientation </li>
<li>Social Perceptiveness </li>
<li>Speaking </li>
<li>Troubleshooting </li>
</ul>
Did You Know?
<ul>
<li>CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.</li>
<li>We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.</li>
<li>CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!</li>
</ul>
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Fleet Manager

<h3>Job Description</h3>
Job Description
WHO WE ARE Headquarters: Cedar Rapids, IA Position Location: Cedar Rapids, IA
CRST The Transportation Solution, Inc. As a member of Team CRST, you’ll be part of one of the nation’s largest privately held transportation and logistics companies – this year celebrating its 70th anniversary. We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery.
We drive over 158 million miles annually, thanks to the hard work of 4,000 drivers, a network of contractors and agents and support from 1,800 team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.
Human Resources at CRST Our HR team is built on a foundation of trust, accountability and partnership. We collaborate closely with business leaders to attract, develop and retain top talent, while driving a positive employee experience through consistent, compliant, and strategic HR practices.
THE POSITION Reporting Structure: The Recruiting Partner reports to the Manager - Recruiting
Role and Responsibilities The Recruiting Partner leads full-cycle recruiting for one or more CRST divisions, driving candidate engagement, hiring execution and internal partnerships to meet dynamic business needs. This role also contributes to process improvement and cross-functional projects that improve hiring outcomes company-wide.
Key responsibilities include:
<ul>
<li>Full-Cycle Recruiting – Own the recruiting process from intake to hire, including sourcing, screening, interviews and pre-employment</li>
<li>Candidate Experience – Build strong relationships with candidates and hiring managers to create a smooth, responsive hiring process</li>
<li>Cross-Division Support – Flex recruiting support across CRST divisions as hiring needs shift</li>
<li>School &amp; Campus Engagement – Represent CRST through school partnerships and DE&amp;I initiatives</li>
<li>Internal Partnerships – Act as the recruiting liaison in cross-functional and customer-facing meetings</li>
<li>Startup Execution – Hire talent to meet deadlines for new business launches</li>
<li>Strategic Pipelining – Build and maintain a strong candidate pool for future needs</li>
<li>Project Support – Contribute to recruiting projects that solve complex hiring challenges</li>
<li>Continuous Improvement – Drive process enhancements that improve recruiting efficiency</li>
<li>Recruiting Standards – Promote consistent hiring practices across teams</li>
<li>Mentor Support – Provide guidance on tools, systems and processes to support peers</li>
<li>Event Recruiting – Attend events to identify and connect with potential talent</li>
<li>Headcount Management – Track open roles and align recruiting progress with staffing plans</li>
</ul>
EXPERIENCE AND REQUIREMENTS Requirements:
<ul>
<li>High school diploma or GED</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience in full-cycle recruiting in a fast-paced or high-volume environment</li>
<li>Strong relationship-building skills across hiring teams and functions</li>
<li>Familiarity with applicant tracking systems and sourcing tools</li>
<li>Ability to manage multiple priorities and deadlines with minimal oversight</li>
</ul>
COMPENSATION CRST offers a competitive compensation and incentive plan based on experience and qualifications along with benefits.
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors and Communities
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Recruiting Partner

<h3>Job Description</h3>
Job DescriptionDescription:
IMMEDIATE HIRE IN THE FOLLOWING AREAS: NW Arkansas; SW Missouri; Oklahoma City, OK; Memphis, TN; Richmond, VA; Roanoke, VA; New Jersy, Buffalo, NY; Rochester, NY; York, PA; Allentown, PA; Orlando, FL; Baltimore, MD; Wichita, KS. 
 
American Refrigeration LLC is seeking motivated, self-driven Industrial Refrigeration Service Technicians with experience in general, preventative, and predictive maintenance, troubleshooting, repairs, emergency service calls, installations, modifications, pump downs, and startup/commissioning for Ammonia, CO2, and Freon industrial refrigeration systems. As a service technician, you will ensure compliance with all safety regulations, codes, and industry standards (OSHA, EPA, ASHRAE, IIAR Standards, RMP/PSM). This is a DIRECT HIRE opportunity with a well-established organization offering excellent employee benefits, including 401k match, insurance, PTO, and per diem. American Refrigeration provides incentivization and a progressive career path for those seeking to grow within the organization/industry and obtain/maintain certifications (RETA CARO, CIRO, and CRST). American Refrigeration supports continued education (RETA, IIAR) and encourages participation at chapter, regional, and national levels.
Position Highlights:
<ul>
<li>Direct Hire</li>
<li>Competitive Hourly Wage commensurate with experience</li>
<li>Work Schedule: Weekdays, Weekends, Overtime (subject to change based on schedule)</li>
</ul>
Responsibilities:
<ul>
<li>Perform daily, weekly, monthly, semi-annual, and annual refrigeration repair, predictive maintenance, and preventative maintenance activities for industrial refrigeration systems (Ammonia/CO2/Freon) in a safe and timely manner while providing superior customer service.</li>
<li>Conduct routine and emergency industrial refrigeration repair and maintenance services on equipment, including compressors, condensers, pumps, motors, valves, and electrical troubleshooting of systems, automation/controls, and alarm systems.</li>
<li>Perform compressor repairs and seal replacements on different compressor manufacturers</li>
<li>Perform preventative maintenance such as compressor alignment and vibration analyses using up-to-date technologies.</li>
<li>Demonstrate an understanding and adherence to all work safety policies, procedures, and governing requirements.</li>
<li>Work unsupervised or with limited instruction.</li>
</ul>
 
Requirements:
<ul>
<li>Ability to troubleshoot and repair Ammonia/CO2/Freon industrial refrigeration, mechanical, and electrical systems.</li>
<li>Ability to read and interpret ammonia refrigeration manuals, documents, and drawings (P&amp;ID’s).</li>
<li>Valid Driver’s License.</li>
<li>Excellent technical and mechanical skills.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent interpersonal and customer service skills.</li>
<li>Effective time management skills with a proven ability to meet deadlines.</li>
<li>Physical Requirements:</li>
<li>Must pass a drug screen for employment.</li>
<li>Must pass a physical examination and Respirator FIT Testing.</li>
<li>Physically able to climb ladders, work at high elevations, and lift objects up to 50 lbs.</li>
<li>Availability to work overtime and weekends.</li>
<li>Prolonged periods of working in various temperature environments.</li>
</ul>

SERVICE TECHNICIAN

<h3>Job Description</h3>
Job Description
WHO WE ARE Headquarters: Cedar Rapids, IA Position Location: Remote - Prioritizing candidates based near Indianapolis, Cincinnati, Louisville, Memphis or Nashville Travel Requirements: 1-2 weeks/month, typically 2-3 days at a time
CRST The Transportation Solution, Inc. As a member of Team CRST, you’ll be part of one of the nation’s largest privately held transportation and logistics companies – this year celebrating its 70th anniversary. We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery.
We drive over 158 million miles annually, thanks to the hard work of 4,000 drivers, a network of contractors and agents and support from 1,800 team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.
CRST Dedicated Solutions CRST's Dedicated Solutions team strives to provide customers with the flexibility of a private fleet – focused on speed, efficiency and value – without the expense. We work to deliver service excellence to our retailers and producers, relentlessly working toward more consistent, dependable and high-quality delivery services to make us an invaluable part of supply chain logistics.
THE POSITION Reporting Structure: The Director – Operations will report to the VP – Operations.
Role and Responsibilities The Director – Dedicated Operations is a results-driven leader responsible for multi-site operational execution and full P&amp;L ownership within CRST’s dedicated business. This leader will oversee all aspects of performance, team development, asset management and customer service across temperature-controlled or high-security freight operations. Managing a $25M–$75M P&amp;L and a team of 4–5 direct reports, the Director plays a critical role in aligning operations with financial targets and customer expectations.
Key responsibilities include:
<ul>
<li>Operational Leadership – Oversee dedicated operations across multiple sites to ensure contractual, safety and service commitments are met</li>
<li>Team Management – Direct and develop a team of 4–5 leaders across operations, maintenance, equipment and recruiting while fostering a high-performance culture</li>
<li>P&amp;L Ownership – Manage a $25M–$75M P&amp;L, identifying trends and opportunities to improve financial results and operational efficiency</li>
<li>Customer Alignment – Collaborate with account management to ensure service delivery aligns with customer expectations and support strategic conversations</li>
<li>Fleet Strategy – Maintain visibility to incoming and outgoing equipment to proactively plan and position assets for optimal utilization</li>
<li>Performance Optimization – Drive consistency and best practices across locations through KPI tracking, root cause analysis and continuous improvement</li>
<li>Compliance &amp; Safety – Promote a safety-first culture while ensuring adherence to all company policies and federal regulations</li>
<li>Accountability &amp; Reliability – Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs</li>
</ul>
EXPERIENCE AND REQUIREMENTS Qualifications:
<ul>
<li>5–10+ years of experience in dedicated transportation operations, preferably with temperature-controlled or high-security freight</li>
<li>Proven success managing P&amp;L of $25M+ and leading multi-functional teams across dispatch, maintenance, equipment and recruiting</li>
<li>Strong leadership capabilities with a track record of developing high-performing managers and teams</li>
<li>Deep understanding of trucking operations, including fleet planning, driver management and compliance</li>
<li>Bachelor’s degree strongly preferred</li>
</ul>
Skills and Expertise:
<ul>
<li>Strategic problem-solving and analytical skills to identify operational challenges and drive effective solutions</li>
<li>Experience partnering with account management teams to build long-term customer relationships</li>
<li>Strong financial acumen, with a focus on revenue performance, cost control and continuous improvement</li>
<li>Proven ability to lead change, align teams and deliver results across multiple locations</li>
</ul>
COMPENSATION CRST offers a competitive executive compensation package, including base salary, performance-based incentives, and a comprehensive benefits program.
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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