<h3>Job Description</h3>
Job Description
Will Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values areCommitment, Empowerment, Communication, Excellence, and Teamwork! 
Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits: 
<ul>
<li>Company-paid telemedicine service for all full-time benefit-eligible team members</li>
<li>On-Demand Pay – request a pay advance!</li>
<li>Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!</li>
<li>Health/ Dental/ Vision/ Disability/ Life Insurance</li>
<li>Flex Spending Account</li>
<li>Dependent Care Flex Plan</li>
<li>Health Savings Account</li>
<li>401(k) Retirement Savings Plan with company matching!</li>
<li>Paid time off and Holiday pay</li>
<li>Team Member Assistance Program – counseling services at the other end of the phone!</li>
<li>Discounted Meal Tickets</li>
<li>Referral Bonus Program – earn money for referring your friends!</li>
<li>Tuition Assistance (for programs directly related to team member's position)</li>
<li>Lasting relationships with our residents who have so much wisdom to share!</li>
</ul>
Position Details:
Community Name: The Brennity At Fairhope
Address:50 Spring Run Dr 
Phone number:251-928-5555
Status (FT/PT/PRN): FT
Shift(s):8AM-4PM
What does a Concierge at Sagora do?
<ul>
<li>Oversee front desk and greet guests</li>
<li>Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image</li>
<li>Direct calls and take messages as appropriate</li>
<li>Keep lobby area clean and presentable daily</li>
<li>Assist all associates as needed at the front desk</li>
<li>Make rounds around community as necessary for security procedures</li>
<li>Provide basic and accurate information in-person and via phone/email</li>
<li>Respond to emergency boards as needed</li>
</ul>
What do you need to be a Concierge?
<ul>
<li>High school diploma/GED preferred</li>
<li>6 months related experience preferred</li>
<li>Multitasking and time-management skills</li>
<li>Excellent customer service and organizational skills</li>
<li>Competency in Microsoft applications including Word, Excel, and Outlook.</li>
<li>Maintain integrity and confidentiality</li>
<li>Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.</li>
</ul>
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Concierge

<h3>Job Description</h3>
Job Description 
Birdcall is a rapidly growing, hip fast casual restaurant offering an all-natural, healthy dining experience with made to order food that our guests love. Community is truly the heart and soul of everything we do at Birdcall. That's why we created our ONE PERCENT initiative to donate 1% of our sales back into the local communities that we are fortunate enough to be a part of.
Asking what's in it for you? 
<ul>
<li>Paid Sick Leave - All employees accumulate paid sick leave (“PSL”) at the rate of 1 hour per 30 hours worked, up to 48 hours in a year.</li>
<li>Flexible schedules, we work with your schedule, not the other way around </li>
<li>Great opportunities for career development - we're growing rapidly</li>
<li>Training that lets you build a CAREER not just a job</li>
<li>Competitive pay</li>
<li>Team-focused work environment</li>
<li>NO LATE NIGHTS!!!!!</li>
<li>Great opportunity for Teen's / Teenagers, we will hire 16 year olds.</li>
</ul>
Now Hiring / Immediate Opportunities for Full Time &amp; Part Time
Front of House Team Members
Join our Guest Service team as we make create and support a high quality dining experience. With a menu full of 100% all-natural ingredients (everything from our crispy chicken sandwiches to our fresh nutritious salads) we focus on quality and also want you to.
As part of this team, you will will be the face our guest sees when they come into our restaurant, and we want that first impression to be a great one! You will be expected to perform a number of roles but will most importantly greet and welcoming guests into the restaurant and assisting them throughout their dining experience. You will need to provide excellent hospitality to our guests, present the kiosk concept, and menus, as needed.
You'll also host and greet our guests, cashier, customer service, support, clean the dining room, tidy up / act as a busser for tables, food running, serve food, and take care of guests at their tables.
Take the next step in your career, buy applying to join our team today!
Equal Opportunity Employer

<h3>Job Description</h3>
Job Description 
Birdcall is a rapidly growing, hip fast casual restaurant offering an all-natural, healthy dining experience with made to order food that our guests love. Community is truly the heart and soul of everything we do at Birdcall. That's why we created our ONE PERCENT initiative to donate 1% of our sales back into the local communities that we are fortunate enough to be a part of.
Asking what's in it for you? 
<ul>
<li>Flexible schedules, we work with your schedule, not the other way around </li>
<li>Great opportunities for career development - we're growing rapidly</li>
<li>Training that lets you build a CAREER not just a job</li>
<li>Competitive pay</li>
<li>Team-focused work environment</li>
<li>NO LATE NIGHTS!!!!!</li>
<li>Great opportunity for Teen's / Teenagers, we will hire 16 year olds.</li>
</ul>
Now Hiring / Immediate Opportunities for Full Time &amp; Part Time
Front of House Team Members
Join our Guest Service team as we make create and support a high quality dining experience. With a menu full of 100% all-natural ingredients (everything from our crispy chicken sandwiches to our fresh nutritious salads) we focus on quality and also want you to.
As part of this team, you will will be the face our guest sees when they come into our restaurant, and we want that first impression to be a great one! You will be expected to perform a number of roles but will most importantly greet and welcoming guests into the restaurant and assisting them throughout their dining experience. You will need to provide excellent hospitality to our guests, present the kiosk concept, and menus, as needed.
You'll also host and greet our guests, cashier, customer service, support, clean the dining room, tidy up / act as a busser for tables, food running, serve food, and take care of guests at their tables.
Take the next step in your career, buy applying to join our team today!
Equal Opportunity &amp; E-Verify Employer

<h3>Job Description</h3>
Job Description
Job Title: Member Concierge (Member Experience Specialist)&nbsp;&nbsp;
Department: Market Operations (Field)&nbsp;&nbsp;
Employee Type: Full Time, Non-Exempt&nbsp;&nbsp;
Compensation: $22.50/hr&nbsp;
Position Overview:&nbsp;&nbsp;
As a Member Experience Specialist at Flexcar, you will serve as a key resource for our members, ensuring a seamless and exceptional experience from the moment they place an order to the return of their vehicle. You will be responsible for providing top-notch service, resolving issues quickly, maintaining quality standards, and utilizing our innovative technology to manage member interactions. This role offers the opportunity to become an expert in Flexcar’s services while contributing to a dynamic, customer-focused team.&nbsp;
Key Responsibilities:&nbsp;
<ul>
<li>
Provide Exceptional Service:&nbsp; Serve as the go-to resource for members, offering comprehensive assistance with pickup, delivery, and return. Ensure members have a smooth, hassle-free experience every step of the way.&nbsp;
</li>
</ul>
<ul>
<li>
Resolve Issues Efficiently:&nbsp; Identify and address member concerns regarding their vehicle orders promptly. Resolve issues quickly and effectively to maintain high levels of member satisfaction and ensure any challenges are addressed with minimal disruption.&nbsp;
</li>
</ul>
<ul>
<li>
Ensure Quality Standards:&nbsp; Contribute to the preparation and presentation of each vehicle, ensuring it meets Flexcar’s high standards before delivery. Conduct thorough quality checks to ensure each car is ready for a flawless member experience.&nbsp;
</li>
</ul>
<ul>
<li>
Utilize Technology:&nbsp; Leverage Flexcar’s cutting-edge systems to manage member interactions, track order progress, and maintain accurate records. Ensure seamless communication through digital channels while providing real-time updates to members.&nbsp;
</li>
</ul>
<ul>
<li>
Become a Flexcar Expert:&nbsp; Develop in-depth knowledge of Flexcar’s services, features, and processes. Stay current on new offerings and technology to ensure members always receive the most relevant, up-to-date information.&nbsp;
</li>
</ul>
<ul>
<li>
Create Welcoming Experiences:&nbsp; Greet each member with warmth, professionalism, and enthusiasm. Create a friendly and informative environment, showcasing Flexcar’s dedication to providing outstanding customer service and an exceptional member experience.&nbsp;
</li>
</ul>
<ul>
<li>
Collaborate Cross-Functionally:&nbsp; Work closely with customer care, security, and other internal teams to provide a unified experience for our members. Collaborate with other departments to ensure smooth service delivery and swift issue resolution.&nbsp;
</li>
</ul>
<ul>
<li>
Drive Continuous Improvement:&nbsp; Actively seek opportunities to enhance the member experience, offering feedback and ideas for improving service quality, efficiency, and overall member satisfaction. Contribute to initiatives that continuously elevate the service standards at Flexcar.&nbsp;
</li>
</ul>
<ul>
<li>
Adapt and Grow:&nbsp; As part of a smaller, agile team, be ready to take on new tasks and responsibilities to support the business's success. Show flexibility and initiative in responding to changing member needs and company objectives.&nbsp;
</li>
</ul>
<ul>
<li>
Performance Metrics &amp; Follow-Up:&nbsp; Meet or exceed key performance metrics, including Customer Satisfaction (CSAT) and Churn (member retention). Conduct follow-up calls at 7, 30, 60, and 90 days post-service to ensure ongoing member satisfaction and identify areas for improvement.&nbsp;
</li>
</ul>
What Drives Success for this Role:  &nbsp;
<ul>
<li>
Experience: 1-2 years in a customer service role, ideally within a fast-paced environment.  &nbsp;
</li>
</ul>
<ul>
<li>
Communication Skills: Excellent communication and interpersonal skills, with a friendly and professional demeanor.&nbsp;
</li>
</ul>
<ul>
<li>
Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.  &nbsp;
</li>
</ul>
<ul>
<li>
Tech-Savvy: Proficient in computer skills and quick to learn new software systems.  &nbsp;
</li>
</ul>
<ul>
<li>
Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.  &nbsp;
</li>
</ul>
<ul>
<li>
Multitasking Ability: Skill in managing multiple tasks and prioritizing efficiency under pressure.  &nbsp;
</li>
</ul>
<ul>
<li>
Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.  &nbsp;
</li>
</ul>
<ul>
<li>
Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.  &nbsp;
</li>
</ul>
<ul>
<li>
Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions.  &nbsp;
</li>
</ul>
<ul>
<li>
Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.  &nbsp;
</li>
</ul>
<ul>
<li>
Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.  &nbsp;
</li>
</ul>
<ul>
<li>
Delivery: Willing to drive up to 90% of time for deliveries.  &nbsp;
</li>
</ul>
<ul>
<li>
At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).  &nbsp;
</li>
</ul>
What Tops Off the Tank:&nbsp;&nbsp;
<ul>
<li>
Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years, 60 hours of sick time annually,&nbsp;&nbsp;plus multiple company paid holidays.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Save for Your Future! 401(k) with company match from day one of hire&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Expand The Family! Paid family leave available for all full-time employees&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Drive a Flexcar! Discounted employee rate on Flexcar products&nbsp;&nbsp;
</li>
</ul>
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Member Concierge

<h3>Job Description</h3>
Additional InformationPay: $22.28/hour Job Number25087316 Job CategoryRooms &amp; Guest Services Operations LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management 
POSITION SUMMARY
Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks.
Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $22.28 to $22.28 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.&nbsp;
 &nbsp;
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
 &nbsp; Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. &nbsp; Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. &nbsp; In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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