<h3>Job Description</h3>
Job Description
Job Summary: The Cage, Credit, and Count Manager is responsible for overseeing the day-to-day operations of the casino cage, credit, and count room functions. This role ensures compliance with gaming regulations, internal controls, and company policies while safeguarding assets and providing exceptional guest service. The manager leads and develops staff, manages financial transactions, and maintains accuracy and accountability across all areas. 
Key Responsibilities: 
<ul>
<li>Leadership &amp; Supervision </li>
<li>Direct, train, schedule, and evaluate Cage, Credit, and Count team members. </li>
<li>Foster a culture of integrity, accountability, and customer service excellence. </li>
<li>Ensure adequate staffing and coverage across all shifts. </li>
<li>Cage Operations </li>
<li>Oversee cash handling, chip redemption, check cashing, and guest transactions. </li>
<li>Monitor and balance cash drawers, vaults, and cashier reports. </li>
<li>Ensure all cage procedures comply with regulatory and company requirements. </li>
<li>Credit Operations </li>
<li>Review, approve, and monitor casino credit applications and markers. </li>
<li>Establish and maintain patron credit accounts in accordance with policies. </li>
<li>Track, collect, and reconcile outstanding credit balances. </li>
<li>Count Room Operations </li>
<li>Oversee soft count processes, ensuring accuracy and timeliness, proper security protocols for transporting and storing funds. </li>
<li>Compliance &amp; Reporting </li>
<li>Ensure adherence to internal controls, Title 31, and gaming regulations. </li>
<li>Prepare and review financial, compliance, and audit reports. </li>
<li>Collaborate with regulators, auditors, and internal departments as needed. </li>
</ul>
Qualifications 
<ul>
<li>Bachelor’s degree in accounting, Finance, Business Administration, or related field (preferred). </li>
<li>Minimum of 5 years of progressive experience in casino cage, credit, or count operations, with at least 2 years in a supervisory or management role. </li>
<li>Strong knowledge of gaming regulations, internal controls, and Title 31 compliance. </li>
<li>Excellent leadership, communication, and organizational skills. </li>
<li>Proficiency in casino management systems, cash handling procedures, </li>
<li>Ability to work flexible hours, including nights, weekends, and holidays. </li>
</ul>
Skills &amp; Competencies 
<ul>
<li>High level of integrity and ethical judgment. </li>
<li>Strong analytical and problem-solving skills. </li>
<li>Detail-oriented with exceptional accuracy in financial transactions. </li>
<li>Ability to manage multiple priorities in a fast-paced environment. </li>
<li>Effective team leadership and conflict resolution skills. </li>
</ul>
Work Environment 
<ul>
<li>Fast-paced and secure environment within the casino cage </li>
<li>Frequent coordination with surveillance, security, revenue audit, and a variety of guests </li>
<li>May require standing, lifting, and handling currency for extended periods </li>
</ul>

Cage, Count, and Credit Manager

<h3>Job Description</h3>
Job DescriptionWe are looking for an experienced Accounting Manager/Supervisor to join our team in Las Vegas, Nevada. This contract position involves overseeing key accounting operations within the oil and gas services industry, ensuring compliance with regulations and maintaining financial integrity. The ideal candidate will bring a strong understanding of accounting principles, regulatory frameworks, and risk management strategies to support organizational goals. Responsibilities: • Manage month-end close processes, ensuring timely and accurate completion of financial records. • Oversee general ledger activities, maintaining consistency and accuracy across accounts. • Conduct financial statement audits to identify discrepancies and ensure compliance. • Perform account reconciliations to validate financial data and resolve variances. • Prepare and review journal entries to support accurate reporting and operational efficiency. • Ensure compliance with Minimum Internal Control Standards (MICS) and other regulatory requirements. • Implement process improvements to optimize accounting operations and internal controls. • Collaborate with internal audit teams to assess risk and strengthen compliance measures. • Support tax compliance processes, including preparation and submission of required documentation. • Utilize accounting software, such as BlackLine, to streamline financial reporting and reconciliation tasks.• Proven experience in accounting roles, particularly in month-end close and general ledger management. • Solid understanding of financial statement audits, account reconciliations, and journal entries. • Familiarity with casino gaming regulations and Minimum Internal Control Standards (MICS). • Expertise in tax compliance processes, including preparing and reviewing documentation. • Demonstrated ability to identify and implement process improvements within accounting functions. • Proficiency in accounting software tools, such as BlackLine, for financial reporting and reconciliation. • Strong analytical skills and attention to detail in managing complex financial data. • Excellent communication and collaboration abilities to work effectively with cross-functional teams.

Accounting Manager/Supervisor

<h3>Job Description</h3>
Job DescriptionDescription:
Description
A FULL HOUSE OF TOTAL REWARDS
<ul>
<li>Competitive Pay: $70,761/yr. - $77,837/yr. (Dependent on experience) with potential up to $101,896/yr. through merit increases. </li>
<li>Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.</li>
<li>Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.</li>
<li>Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.</li>
<li>Growth &amp; Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program. </li>
</ul>
PURPOSE 
The Manager of Sno Shoppe is a critical leader responsible for the strategic management and daily operations of our Sno Shoppe locations. This role ensures a premium guest experience through strong leadership, operational excellence, and an efficient service culture. Reporting to the Director of Food &amp; Beverage, the Manager of Sno Shoppe drives team performance, coordinates cross-functional efforts, and is accountable for financial performance, compliance, and guest satisfaction across two Sno Shoppe locations.
 
SUPERVISORY SCOPE 
<ul>
<li>Sno Shoppe Lead</li>
<li>Sno Shoppe Clerk</li>
</ul>
ESSENTIAL DUTIES / RESPONSIBILITIES 
<ul>
<li>Leadership &amp; Team Development: Lead operations by managing hiring, training, and performance of all Sno Shoppe Team Members. Foster a high-performing team culture through regular coaching, goal setting, and leadership development.</li>
<li>Guest Experience &amp; Service Delivery: Cultivate a guest-centric atmosphere by ensuring exceptional service, addressing escalated concerns, and executing promotions and events to enhance the guest experience.</li>
<li>Operational Oversight &amp; Cleanliness: Supervise daily operations, including cleanliness, service flow, and shift execution. Manage scheduling, inventory, and supply coordination to ensure operational efficiency and preparedness.</li>
<li>Ordering &amp; Inventory Management: Oversee ordering processes, inventory management, and product selection to ensure optimal stock levels and product availability. Implement efficient processes for tracking and replenishing inventory.</li>
<li>Product Selection &amp; Innovation: Collaborate with vendors and suppliers to select high-quality products. Stay informed about market trends to recommend new offerings that attract customers and retain existing ones.</li>
<li>Financial Performance &amp; Compliance: Oversee department financials, including labor, cost control, and revenue targets. Ensure compliance with health and safety regulations while enforcing company policies and procedures.</li>
<li>Cross-Functional Collaboration: Collaborate with culinary, marketing, and events teams to deliver cohesive service and programming. Serve as the primary liaison for Sno Shoppe locations, ensuring smooth coordination with all internal departments.</li>
<li>Staff Scheduling &amp; Optimization: Create and manage staff schedules to optimize labor costs while ensuring adequate coverage during peak times at both Sno Shoppe locations.</li>
<li>Training &amp; Development: Implement ongoing training programs to enhance skills, product knowledge, and service techniques within the Sno Shoppe teams.</li>
<li>Guest Feedback &amp; Improvement: Analyze guest feedback to identify areas for improvement and implement strategies to enhance guest satisfaction.</li>
<li>Innovation &amp; Trend Analysis: Stay informed about industry trends and competitor offerings in the frozen dessert sector to recommend menu or service innovations.</li>
</ul>
Requirements:
Education and Experience:
<ul>
<li>Five (5) years of progressive experience in retail operations with at least two (2) years of experience leading others in a supervisory or management role.</li>
<li>Proven ability to lead in fast-paced environments while maintaining exceptional guest service standards.</li>
</ul>
Skills and Abilities:
<ul>
<li>Leadership Excellence: Proven ability to lead, develop, and inspire high-performing teams in a dynamic, fast-paced environment with a focus on accountability and team culture.</li>
<li>Effective Communication: Skilled in delivering clear, respectful communication across all levels, fostering strong collaboration with staff, guests, and cross-functional teams.</li>
<li>Guest Service Focus: Passionate about creating welcoming, engaging guest experiences through proactive service, problem resolution, and attention to atmosphere.</li>
<li>Operational Oversight: Strong capability in managing service flow, cleanliness standards, scheduling, and shift readiness to ensure smooth, efficient operations.</li>
<li>Inventory &amp; Product Management: Competent in managing ordering processes, inventory tracking, and product selection, with an eye for quality and innovation.</li>
<li>Financial Acumen: Competent in managing departmental budgets, controlling costs, and executing accurate cash handling and POS procedures.</li>
<li>Regulatory Compliance: Knowledgeable in health, safety, and alcohol service regulations with a commitment to enforcing policies and ensuring team compliance.</li>
<li>Cross-Department Collaboration: Adept at working with culinary, marketing, and event teams to deliver cohesive programming and seamless guest experiences.</li>
<li>Promotions &amp; Programming: Experienced in executing event-based service and cafe-related promotions to drive engagement and revenue.</li>
</ul>
PREFERRED
Education and Experience:
<ul>
<li>Associate's degree in hospitality management or a related field.</li>
<li>Previous experience working in a casino and/or hotel.</li>
</ul>

Sno Shoppe Manager

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
Sales and Marketing Manager is responsible for directing Cafe sales and marketing efforts that align with the overall Cafe operating strategy. This individual will also support the Cafe’s Senior Leadership Team in upholding all brand standards, core values, while meeting or exceeding Hard Rock’s business objectives.
<ul>
<li>Demonstrate financial comprehension of the Cafe’s budget and P&amp;L.</li>
<li>Execution and development of marketing initiatives. </li>
<li>Development of sales strategies that generate consistent year-over-year entrée count growth.</li>
<li>Manage marketing expenses in accordance with the Cafe’s budget and forecast models.</li>
<li>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</li>
<li>Market a multi- product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local).</li>
<li>Foster an environment of customer service in which all team members put the guest first in every situation. </li>
<li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. </li>
<li>Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met. </li>
<li>Ability to ideate and execute meetings &amp; events that exceed the expectations of all clients.</li>
<li>Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. </li>
<li>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. </li>
<li>Support team development and advancement along well-defined career paths. </li>
<li>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. </li>
<li>Possess a self-motivated approach to his/her own personal and professional growth. </li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>5+ years in a sales and marketing role preferably in a hospitality setting. </li>
<li>Experience with CRM platforms. </li>
<li>Expertise in social media platforms.</li>
<li>Background in music industry a plus.</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for sales.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. </li>
<li>Ability to sit for extended periods of time. </li>
<li>Ability to make repeating movements of the arms, hands, and wrists. </li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear. </li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. </li>
<li>Ability to turn or twist body parts in a circular motion. </li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. </li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

SALES & MARKETING MANAGER - CAFE

<h3>Job Description</h3>
Job Description
Lead the art of VIP relationship marketing where every connection drives revenue
Ready to shape the future of customer loyalty in gaming? The Point Casino and Hotel is seeking a dynamic Player Development Manager to lead our VIP guest relationship strategy and Casino Host Team. This isn't just about customer service-you'll be architecting experiences that turn occasional visitors into lifelong advocates while driving significant revenue through strategic relationship marketing.
The Strategic Impact You'll Make
As our Player Development Manager, you'll be the architect of our most valuable customer relationships. Your strategic vision and leadership will directly influence our bottom line through sophisticated relationship marketing that transforms VIP guests into brand ambassadors. Every program you design, every team member you develop, and every guest experience you orchestrate contributes measurably to our success.
Your Leadership Journey
Build and Lead a High-Performance Team Manage and inspire our Casino Host Team to deliver exceptional VIP experiences. You'll develop training programs, create performance metrics, and coach your team to exceed guest expectations while achieving business objectives. Your leadership style will set the standard for hospitality excellence.
Design VIP Experiences That Drive Loyalty Create and implement sophisticated programs specifically tailored to our most valuable guests. Using data analytics and guest insights, you'll develop trackable initiatives that increase visit frequency, spending, and lifetime value.
Master Strategic Relationship Marketing Execute comprehensive acquisition, development, and retention strategies across multiple market segments. You'll use advanced relationship marketing techniques to build lasting connections that translate into measurable business results.
Orchestrate World-Class Events Collaborate with our Marketing Team to plan and execute VIP events that create unforgettable experiences. From intimate gatherings to large-scale celebrations, you'll ensure flawless execution that strengthens guest relationships and drives engagement.
Deliver Concierge-Level Service Oversee arrangements for our Casino Rewards guests, including reservations, transportation, accommodations, and personalized experiences. Your attention to detail will set us apart in the competitive gaming market.
Drive Data-Driven Results Provide detailed post-event analysis, maintain comprehensive guest databases, and deliver actionable insights to Marketing Management. Your analytical approach will continuously improve our relationship marketing effectiveness.
What You Bring to Excellence
Leadership &amp; Management Experience
<ul>
<li>Proven ability to manage, motivate, and develop high-performing teams</li>
<li>Experience creating training programs and performance management systems</li>
<li>Strong coaching and mentoring skills with measurable results</li>
</ul>
Strategic Marketing Expertise
<ul>
<li>Background in relationship marketing, customer retention, or VIP services</li>
<li>Understanding of customer lifecycle management and loyalty program development</li>
<li>Experience with data analysis and performance metrics</li>
</ul>
Exceptional Communication Skills
<ul>
<li>Outstanding verbal and written communication abilities</li>
<li>Comfortable with public speaking and executive-level presentations</li>
<li>Ability to build rapport with diverse, high-value clientele</li>
</ul>
Technical Proficiency
<ul>
<li>Advanced skills in MS Word, Excel, Outlook, and Adobe Creative Suite</li>
<li>Experience with customer relationship management (CRM) systems</li>
<li>Analytical mindset with attention to detail</li>
</ul>
Industry Knowledge
<ul>
<li>Casino operations, marketing, or luxury hospitality experience preferred</li>
<li>Understanding of gaming regulations and compliance requirements</li>
<li>Must be at least 21 years of age</li>
</ul>
Why This Role is Your Next Career Move
Revenue Impact Leadership Your strategic decisions and team leadership directly influence our most profitable customer relationships. See the immediate financial impact of your relationship marketing expertise.
Specialized Industry Expertise Develop highly valued skills in VIP guest management and gaming industry relationship marketing-expertise that's in high demand across the hospitality and entertainment sectors.
Executive Development Path This role positions you for advancement to Director of Marketing, Vice President of Player Development, or other senior leadership positions in gaming and hospitality.
High-End Event Management Gain experience planning and executing sophisticated VIP events, building skills that transfer across luxury hospitality, entertainment, and corporate event management.
Strategic Partnership Building Work closely with Marketing Leadership, building relationships that enhance your industry network and career opportunities.
Measurable Success Metrics Your achievements are quantifiable through guest retention rates, revenue per guest, and program ROI-providing clear evidence of your impact for future career moves.
Ready to Lead VIP Relationship Excellence?
If you're passionate about creating exceptional guest experiences, have the strategic mindset to drive measurable results, and want to lead a team that sets the standard for VIP hospitality, we want to meet you.
Join us and shape the future of VIP guest relationships in gaming.
 Job Posted by ApplicantPro

Player Development Manager

<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
JOB SUMMARY:
Under the direction of the Spa Manager, directs Spa team members, products and environment to ensure a positive Spa experience resulting in repeat/increased visits and increased purchase of products and services. 

ESSENTIAL JOB FUNCTIONS:
May include but are not limited to:
<ul>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. </li>
<li>Role model/promote discretion and confidentiality regarding guest information and shared conversations.</li>
<li>Maintain positive guest relations at all times, resolve complaints to ensure guest satisfaction. </li>
<li>Monitor and maintain cleanliness, sanitation, and organization of retail areas.</li>
<li>Maintain knowledge of property management system, inventory systems and manual procedures.</li>
<li>Monitor daily operation of store to ensure store is properly staffed, stocked, and organized.</li>
<li>Identify price discrepancies and take appropriate action. </li>
<li>Monitor processing of damaged/transferred merchandise. </li>
<li>Provide an open line of communication between store manager and staff members by showing exemplary leadership skills. </li>
<li>Maintain the visual appearance of the store with creative and attractive merchandise displays. </li>
<li>Monitor inventory and shrinkage control programs including cash overages and shortages.</li>
<li>Development of standard operating procedures for retail store and staff.</li>
<li>Oversee all aspects of training of retail sales staff.</li>
<li>Work closely with Director of Spa to identify retail opportunities and vendor relations.</li>
<li>Investigate and resolve guest situations to best satisfy the guest and maintain good business practices. </li>
<li>Prepare and process daily reports; point out trends or other points of significance to department management.</li>
<li>Order supplies, inventory, and set up retail displays that attract guest attention and result in increased sales.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations</li>
<li>Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Must maintain a clean, safe, hazard free work environment. </li>
<li>Must follow all safety guidelines and procedures outlined within company standards. </li>
<li>Assist in selecting, training, coaching, counseling, appraising and retaining direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li>
<li>Perform general administrative duties. </li>
<li>Other duties as assigned. </li>
</ul>
#ProfHotJobs
 
Qualifications
High School Diploma or equivalent is required, along with one (1) or more years of customer service/guest relations experience or an equivalent combination of education and experience. Prior supervisory experience of at least one (1) year required, along with prior Luxury Spa Leadership experience of at least one (1) year. A four-year degree in Hospitality Management is preferred. 
<ul>
<li>Ability to deliver a service level which creates an atmosphere that makes our guest want to return, giving each guest a positive, memorable entertainment experience. </li>
<li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in effort to play a role in the achievement of organizational goals. </li>
<li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. </li>
<li>Familiar with a variety of the field’s concepts, practices and procedures. </li>
<li>Relies on experience and judgment to plan and accomplish goals. </li>
<li>Must possess excellent organizational, communications and multi-tasking skills.</li>
<li>Must possess excellent time management skills, along with the ability to forecast the time management needs of others. </li>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. </li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports. </li>
<li>Must be able to effectively coach and counsel employees. </li>
<li>Must be able to effectively communicate with guests regarding complaints, programs, etc. </li>
<li>Must be able to read, understand and explain to employees technical manuals and other related materials required for</li>
<li>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities. </li>
<li>Must be able to function and manage in non-standard situations where some judgment must be exercised. </li>
<li>Proficient knowledge and usage of software programs such as Microsoft Excel, Outlook and Word is required.</li>
<li>Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License. Must have or attain certification in spa supervision. </li>
</ul>

WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position. 
<ul>
<li>Must be able to lift 50 pounds. Requires frequent standing, walking, and some sitting. Must be able to reach with hands and arms. </li>
<li>Specific vision abilities required for this position include good close, distance, color and peripheral vision and depth perception. </li>
<li>Position typically performed in both a professional office environment and on the hotel/casino floor with constant exposure to guests, noise and second hand smoke.</li>
</ul>
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: 
<ul>
<li>Credit Check</li>
<li>Criminal Background Check </li>
<li>Drug Screen</li>
</ul>


Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

SPA ASSISTANT MANAGER

<h3>Job Description</h3>
Hotel Operations Manager – Luxury Hotel &amp; Casino
Are you ready to take on the challenge of leading operations at a world-class Luxury Hotel &amp; Casino? We’re looking for an experienced Hotel Operations Manager who understands the art of hospitality from both the front of house and back of house, and who can balance exceptional guest experiences with operational efficiency.
In this role, you’ll oversee the day-to-day operations of the hotel, ensuring excellence in service quality, safety, and overall guest satisfaction. You’ll be the link between departments – from Front Office, Food &amp; Beverage, and Housekeeping, to Revenue Management and Compliance – making sure everything runs seamlessly for our guests.
 
What you’ll be doing:
<ul>
<li>Leading and supporting teams across departments to deliver a consistent, high-level guest experience.</li>
<li>Acting as Manager-on-Duty to provide leadership coverage across shifts.</li>
<li>Coaching, mentoring, and motivating staff to achieve service and operational goals.</li>
<li>Handling escalated guest concerns with professionalism and care.</li>
<li>Managing labor costs, departmental expenses, and ensuring compliance with all hospitality and gaming regulations.</li>
<li>Using hotel systems to track performance, bookings, guest feedback, and operational trends.</li>
</ul>
 
What we’re looking for:
<ul>
<li>3–5 years of hotel operations experience with proven leadership responsibilities.</li>
<li>Strong knowledge of both FOH and BOH operations, as well as revenue management.</li>
<li>Hands-on leadership style with excellent problem-solving and customer service skills.</li>
<li>Experience in both independent and branded hotel environments is a plus.</li>
<li>Ability to work a flexible schedule, including weekends, holidays, and varied shifts.</li>
<li>Bachelor’s degree in Hospitality (or equivalent experience).</li>
<li>Valid Colorado Gaming License (or eligibility to obtain one).</li>
</ul>
 
What we offer:
 This is more than a management role—it’s an opportunity to make a visible impact on a luxury property with a reputation for excellence. Along with a competitive compensation package, you’ll be part of a leadership team that values innovation, accountability, and above all, hospitality.
If you’re ready to bring your hotel operations expertise to one of the most dynamic hospitality and gaming environments in the region, we’d love to hear from you.
Apply today and help us set the standard for luxury hospitality.

Hotel Operations Manager

<h3>Job Description</h3>
Job Description
Looking for a career? We now have a great opportunity! Cimarron Casino Enterprises is seeking a Food and Beverage Manager at the Cimarron Casino located in Perkins, OK.
Benefits include:
• Medical, Dental, Vision Insurance. Company pays 100% for employee-only benefits; 75% for dependents.
• Life Insurance
• 401(k)
Duties include:
•&nbsp;Hires and effectively maintains staffing levels for the department.
•&nbsp;Responsible for properly training all employees in the performance of his or her job duties.
•&nbsp;Evaluates, approves performance evaluations and commensurate wage and salary increases.
• Performs disciplinary actions and terminations within the Food and Beverage department.
•&nbsp;Consistently establishes and maintains efficient departmental procedures and controls. Ensures adherence to procedures and controls by all departmental employees.
•&nbsp;Prepares daily orders to ensure all units are stocked with the appropriate level of product.
•&nbsp;Identifies and defines business needs and implements solutions which result in beneficial changes throughout all Food and Beverage areas of the Cimarron Casino Enterprises.
•&nbsp;Ensures all specifications in recipe standards are achieved and maintained.
•&nbsp;Maintains excellent restaurant and bar hygiene conditions at all times.
•&nbsp;Spearheads menu item changes based on product mix reviews and guest feedback.
•&nbsp;Implements and manages an effective Food and Beverage plan for the enterprise, working with the General Manager to determine current and future objectives.
•&nbsp;Prepares annual budgets, operating forecasts, and other required reports. Coordinates operating budgets with the General Manager and ensures that operations are maintained within budgetary constraints.
•&nbsp;Reviews analyses of activities, costs, operations and forecast data, to determine departmental progress toward stated goals and objectives.
•&nbsp;Administers all programs, policies and procedures for the Food and Beverage Department.
•&nbsp;Ensures compliance with all appropriate Tribal, federal, state and local laws and regulations, as applicable.
•&nbsp;Ensures the fair and equitable treatment of all Food and Beverage employees.
• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
• Retains employees through involvement in employee training and development.
• Explains why we do things, in advance of doing them.
 
You must submit your resume for consideration.
We look forward to hearing from you!
 
We are an Equal Opportunity Employer.

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