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<h3>Job Description</h3>
Job Description
Job Title
Manager, Lab Services
Job Summary / Purpose
The Manager, Lab Services oversees and advances method development, validation, optimization, and day-to-day operations within a cGLP-compliant analytical and quality control laboratory. This position plays a key role in enhancing lab capabilities to support product development and manufacturing by leading scientific initiatives and managing analytical testing, troubleshooting, and method execution. A strong foundation in analytical chemistry, biopharmaceutical processes, and lab operations is essential, along with demonstrated leadership experience.
Responsibilities
1. Leadership &amp; Strategy
<ul>
<li>Lead, mentor, and manage a team of scientists and lab technicians, ensuring strong execution across analytical development, validation, and routine testing.</li>
<li>Develop and implement lab strategies that align with research, development, and clinical/commercial manufacturing needs.</li>
<li>Manage cGLP-compliant quality control procedures, including clinical cGMP release testing, method validation, stability programs, and investigative collaboration.</li>
<li>Work cross-functionally with quality assurance and manufacturing to support project execution.</li>
<li>Align laboratory operations with project milestones, quality standards, and regulatory compliance.</li>
<li>Stay informed on advancements in scientific methodologies and maintain up-to-date tools and techniques.</li>
<li>Ensure lab practices meet cGLP/cGMP standards and are inspection-ready.</li>
<li>Maintain data integrity per 21 CFR Part 11 guidelines.</li>
</ul>
2. Analytical Development &amp; Validation
<ul>
<li>Direct the development, qualification, and validation of analytical methods across product lifecyclesfrom early development through commercialization.</li>
<li>Oversee execution of method validation protocols and stability studies in collaboration with quality teams.</li>
<li>Apply rigorous scientific methodologies for analytical testing and characterization of biopharmaceutical products.</li>
</ul>
3. Lab Operations &amp; Compliance
<ul>
<li>Manage lab safety programs, staff training, and quality assurance initiatives.</li>
<li>Oversee budgeting and resource allocation to ensure operational efficiency and support for scientific objectives.</li>
</ul>
4. Data Management &amp; Reporting
<ul>
<li>Supervise data collection, analysis, and documentation processes, ensuring accuracy and compliance.</li>
<li>Prepare and deliver technical findings through reports, presentations, and publications for both internal and external stakeholders, including regulatory agencies.</li>
</ul>
Qualifications
Minimum Education Requirements
<ul>
<li>Ph.D. or M.S. in Analytical Chemistry, Biochemistry, Biotechnology, or related discipline.</li>
<li>510 years of experience in analytical development or lab services in the biopharmaceutical or biotechnology sector.</li>
<li>Minimum of 5 years in a leadership or managerial role with cross-functional team oversight.</li>
</ul>
Minimum Skills / Experience Requirements
<ul>
<li>Demonstrated expertise in method development, validation, and troubleshooting for biologics.</li>
<li>Proficiency with analytical techniques including ELISA, HPLC/UPLC, electrophoresis (e.g., SDS-PAGE), flow cytometry, spectrophotometry, and spectroscopy.</li>
<li>Strong understanding of regulatory frameworks (e.g., FDA, EMA, PMDA, Health Canada) relevant to analytical testing and product development.</li>
</ul>
Preferred Qualifications
<ul>
<li>Proven leadership abilities and experience managing high-performing teams.</li>
<li>Comprehensive knowledge of lab operations, including budgeting, resource planning, and safety compliance.</li>
<li>Effective communication skills for presenting complex scientific data to diverse audiences.</li>
<li>Strong organizational and project management capabilities with experience juggling multiple priorities.</li>
<li>Deep understanding of GLP/cGMP compliance and regulatory expectations.</li>
<li>Critical thinking and problem-solving expertise in analytical and lab service contexts.</li>
<li>Comfortable in client-facing roles and engaging with regulatory authorities as required.</li>
</ul>
Additional Details
Equipment Used
<ul>
<li>Standard lab instruments such as autoclaves, incubators, shakers, UPLC systems, spectrophotometers, and microscopes.</li>
</ul>
Working Environment
<ul>
<li>Primarily laboratory-based, with moderate noise levels.</li>
<li>Requires use of medical scrubs and personal protective equipment.</li>
<li>Job functions may include tasks not explicitly listed; duties may evolve with operational needs.</li>
<li>This description does not represent a contractual agreement; responsibilities may be updated by management.</li>
</ul>
Communication Requirements
<ul>
<li>Must be proficient in reading, writing, and speaking English.</li>
</ul>
Physical Requirements
<ul>
<li>Activities include standing, sitting, walking, bending, lifting (up to 40 lbs), and occasional travel or vehicle operation.</li>
</ul>
Positions Supervised
<ul>
<li>Laboratory Technicians</li>
</ul>

Manager, Lab Services

<h3>Job Description</h3>
Job DescriptionPosition Title: Health / Human Service Case Manager ILocation: Smyrna, DelawareFull-Time Pay Rate: $20.00 per hourMonday through Friday 8am to 4:30pm The Health / Human Services Case Manager I is involved in assisting clients with applying for Long Term Supports and Services (LTSS) Medicaid. Job Responsibilities:
<ul>
<li>Responsible for case management by assisting clients to meet personal, social, health and economic needs.</li>
<li>Applying person-centered planning approach to support and engage with Delawareans needing services to age in place</li>
<li>Makes referrals and assists clients in applying for LTSS Medicaid. </li>
<li>Maintains a caseload, determines initial and ongoing eligibility for services. </li>
<li>Conduct home visits to client’s location. </li>
<li>Complete activities by the due date.</li>
<li>Respond to routine calls/emails within 2 business days of contact.</li>
<li>Utilize companies database, Outlook Calendar, Tracking Assessing Planning (TAP), ASSIST Worker Web (AWW), Vital Statistics, and Delaware Medicaid Enterprise System, (DMES), for casework activity.</li>
<li>Check New Referral saved search daily to retrieve referral.</li>
<li>Contact participant to complete an application over the phone and in person. </li>
<li>Monitor application process from start to decision including gathering documents as requested by DMMA for processing.</li>
<li>Other duties assigned by the supervisor.</li>
</ul>
Knowledge, Skills and Abilities: 
<ul>
<li>Knowledge of principles, practices, methods and techniques of social work.</li>
<li>Knowledge of Federal/State eligibility and assistance requirements </li>
<li>Knowledge of agency, community resources, and eligibility requirements</li>
<li>Skill in writing objective narratives to document the application process as well as completing logs, reports, and records as needed.</li>
<li>Skill in interviewing applicants and analyzing, assessing, and identifying needs.</li>
<li>Skill in establishing effective working relationships with co-professionals and clients.</li>
</ul>
Job Requirements: Have education, training or experience demonstrating competence in the following areas.
<ul>
<li>Must have 6 months or more of Case Management experience.</li>
<li>Must have a valid drivers license and ability to drive a State vehicle. </li>
<li>Six months experience in making recommendations as part of a client's service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.</li>
<li>Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.</li>
<li>Must have narrative writing skills.</li>
<li>Must pass drug test. </li>
</ul>

Health and Human Services Case Manager

<h3>Job Description</h3>
Job Description
Air General, is a third-generation, family-owned, nationwide Air and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services, seeking a dynamic Manager to lead our Traveler Services operation. The Manager, Traveler Services, acts as a coach and mentor to our Coordinator team, Supervisors and additional Greeters. The role is assigned to provide assistance of a specialized nature, including on-site training, feedback and the management of remote teams. Interface with specific individuals or group of travelers, and to ensure the delivery of our services to key customers. The preferred candidate will be local to the Portsmouth office and/or work a hybrid schedule. If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us! 
Essential Job Functions
<ul>
<li>Manage the training for all Traveler Service employees and host regular reviews as necessary to ensure new learnings are shared with all.</li>
<li>Manage and develop the booking process, assigning reservation staff to perform the services and ensuring the reservations team dispatch support while events are in progress.</li>
<li>Track bookings and ensure invoices are prepared as appropriate, liaise with our customers to ensure all revenues are covered.</li>
<li>Improve customer service experience, create engaged customers and facilitate organic growth.</li>
<li>Take ownership of customers issues and follow problems through to resolution.</li>
<li>Set a clear mission and deploy strategies focused towards that mission.</li>
<li>Develop service procedures, policies and standards.</li>
<li>Keep accurate records and document customer service actions and discussions.</li>
<li>Analyze statistics and compile accurate reports.</li>
<li>Keep ahead of industry’s developments and apply best practices to areas of improvement.</li>
<li>Control resources and utilize assets to achieve qualitative and quantitative targets.</li>
<li>Adhere to and support the approved budget.</li>
<li>Maintain an orderly workflow according to priorities.</li>
<li>Liaise with Human Resources to ensure payroll figures are submitted correctly and on time.</li>
<li>Coordinate with Director and VP Business Development in the process of obtaining proper airport operating permits where necessary.</li>
</ul>
Management Responsibilities - Manages direct reports including hiring, performance evaluations, scheduling, orientation, and training. Will make decisions on employee hires, transfers, promotions, salary changes, disciplines, terminations, and similar actions. Resolves employee problems within position responsibilities. Example of direct reports: Coordinators, Supervisors, Greeters
Requirements
<ul>
<li>A high school diploma/GED is required. A bachelor’s degree is preferred.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have 5-7 years of prior experience in an airport environment or Customer Service roles.</li>
<li>Must be able to travel as needed.</li>
<li>Must have the ability to attend meetings at airports, with airport officials as needed.</li>
<li>Must have previously managed a remote staff.</li>
<li>Must be able to obtain a valid airport SIDA badge.</li>
<li>Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions.</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays.</li>
</ul>
Other Skills &amp; Abilities
<ul>
<li>Excellent communication skills</li>
<li>Assessment of business situations</li>
<li>Problem solving skills</li>
<li>Decision making skills</li>
</ul>
Compensation - This is a salary/exempt role. The salary will be based on current market conditions and commensurate with candidate experience. Candidates are encouraged to communicate their expectations during the recruiting and selection process.
Benefits Offered:
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
Air General is a third-generation, family-owned, nationwide Air and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!
<a href="https://www.airgeneral.com/ourstory" target="_blank">https://www.airgeneral.com/ourstory</a>

Manager, Traveler Services

<h3>Job Description</h3>
Job DescriptionCompany Description 
International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description 
The Health Manager- Ancillary Services is responsible for overseeing the day-to-day operations of the following ancillary departments: Veterinary services, Environmental services, Food Safety, Hyperbaric Chamber, Med log, and Dental services. This role will ensure that our facilities are in line with all contractual requirements; additionally, this role with ensure our clinicians have everything they need to provide the highest level of service to customers.&nbsp;&nbsp;&nbsp;
Key Responsibilities:
<ul>
<li>Ensures daily operations of veterinary services, environmental services, Food Safety, Hyperbaric chamber, medical logistics, and dental services.&nbsp;</li>
<li>Coordinates with Hospital Administrator to help manage general operations, human resources, recruiting, and finances.&nbsp;</li>
<li>Plans and prioritizes day to day activities and tasks.&nbsp;</li>
<li>Supports working collaboratively with the Chief Medical Officer and Nurse Manager to provide the highest level of medical care with the resources given.&nbsp;</li>
<li>Drives and develops the quality agenda for the ancillary services.&nbsp;&nbsp;</li>
<li>Ensures effective on-island medical billing and collections.&nbsp;</li>
<li>Ensures effective on-island medical billing, collections, and insurer network agreements Represents International SOS to the Prime and/or government personnel.&nbsp;</li>
<li>Works closely with recruiting and HR to ensure adequate staffing and a positive working environment and culture.&nbsp;</li>
<li>Respond to contract, facility, and other emergencies.&nbsp;</li>
<li>Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.&nbsp;&nbsp;&nbsp;</li>
</ul>
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.&nbsp;
Qualifications 
Basic Requirements/Certifications:&nbsp;&nbsp;
<ul>
<li>Minimum of three (3) years’ experience in healthcare administration.&nbsp;</li>
<li>Basic Life Support (BLS) certification.&nbsp;</li>
</ul>
Education Required:&nbsp;
<ul>
<li>Bachelor's degree in business administration, Health Services, Health Care Administration, Hospital Administration or related field.&nbsp;</li>
<li>Master of Business Administration, Master of Science in Health Care, Hospital Administration or advanced professional degree highly desirable.&nbsp;</li>
</ul>
Physical Requirements:&nbsp;
<ul>
<li>Work is normally performed in a typical interior/office work environment.&nbsp;</li>
<li>Work involves sitting and standing for prolonged periods of time.&nbsp;</li>
<li>May require bending, stooping and lifting up to 15 lbs.&nbsp;</li>
</ul>
Other Special Qualifications:&nbsp;
<ul>
<li>Must be able to read, write &amp; speak English to effectively communicate&nbsp;&nbsp;</li>
<li>This position may be accompanied.&nbsp;&nbsp;&nbsp;</li>
<li>US Citizen or Permanent Resident Card is required. &nbsp;&nbsp;&nbsp;</li>
<li>US DOD CNACI or the ability to obtain one is required.&nbsp;&nbsp;</li>
<li>A valid passport is required and must be in your possession prior to relocation.&nbsp;</li>
</ul>
 Additional Information 
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.&nbsp;
Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.&nbsp;
International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.&nbsp;

Health Manager Ancillary Services (International Opportunity)

<h3>Job Description</h3>
***REMOTE DAY SHIFT ROLE, MUST RESIDE IN CHICAGO METRO AREA***
 
 
Positions: R183679
Title: Manager of Clinical Services - Home Health
Organization: Advocate Health Care
Location: Southeast Chicago area:This is a remote role that includes regular joint visits
Work Schedule: Monday – Friday, 8am-5pm with manager on-call rotation
Relocation: Company relocation package provided
 
WHAT SETS OUR HOME HEALTH TEAM APART
<ol>
<li>Nationally Recognized System</li>
<li>Mission-Driven, Patient-Centered Care</li>
<li>Strong Benefits &amp; Supportive Culture</li>
<li>Community-Oriented Leadership</li>
<li>Career Growth &amp; Operational Autonomy</li>
</ol>
 
ABOUT THE ROLE:
Aurora Health Care is seeking a compassionate and experienced Home Health Manager to lead our home health team in the Green Bay area. You will oversee the delivery of high-quality in-home patient care, manage staff performance and development, ensure compliance with regulatory standards, and collaborate with interdisciplinary teams to enhance patient outcomes. This leadership role requires strong communication, operational management skills, and a passion for community-based care.
 
Major Responsibilities:
<ul>
<li>Oversees clinical services and operations, reviews and assures excellent patient care is provided. Ensures clinical teams are in full compliance with appropriate local, state, federal, national accreditation body rules and regulations as well as agency policy and procedures are followed. Ensures workflow processes are timely and cost efficient.</li>
<li>Monitors results of chart audits and assures that remedial action is taken. Identifies trends in audits and communicates results to the Director.</li>
<li>Enforces high patient care standards through regular tracking and monitoring of clinical outcomes. Responsible for meeting established clinical and service quality goals.</li>
<li>Assures field supervisory visits are accurately completed according to agency policy and as necessary.</li>
<li>Monitors and assures staff productivity according to established targets on a weekly basis. Assures timely correction of charting deficiencies that impact revenue cycle for their areas.</li>
<li>Ensures appropriate staffing and assigned case loads, including provisions of multidisciplinary team coverage to meet the needs of our patients. Monitors and assures reliability of clinical assessments; tracks and remedies variances in outcomes and adverse events.</li>
<li>Ensures clinical documentation flows through the systems accurately ending in timely billing submission to payers.</li>
<li>Develops collaborative and cooperative relationships with internal and external partners, entities and other customers, physicians, as well as community organizations.</li>
<li>Assists in projecting and monitoring costs for new and established programs including staffing projections, capital expenditures, and other operational costs. Assists in management contracts for services to assure compliance with budget. Manages expenditures and staffing levels in order to meet budget goals.</li>
<li>Identifies business opportunities and community needs, and partakes in developing and implementing strategies to take advantage of these opportunities. Participates in fundraising events and activities.</li>
<li>Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.</li>
<li>Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.</li>
<li>Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.</li>
</ul>
 
Licensure, Registration, and/or Certification REQUIRED:
<ul>
<li>Registered Nurse license issued by the state in which team member practices, OR</li>
<li>Occupational Therapist license issued by the state of Illinois, OR</li>
<li>Physical Therapist license issued by the state of Illinois, OR</li>
<li>Speech-Language Pathology license issued by the state of Illinois.</li>
</ul>
 
Education REQUIRED:
<ul>
<li>Bachelor's Degree in Nursing, OR</li>
<li>Bachelor's Degree in Occupational Therapy, OR</li>
<li>Bachelor's Degree in Physical Therapy, OR</li>
<li>Bachelor's Degree in Speech Pathology.</li>
</ul>
 
Experience Required:
<ul>
<li>Typically requires 5 years of experience in in clinical nursing or rehabilitation. Includes 1 year of supervisory experience in managing staff and budgets.</li>
</ul>
 
Knowledge, Skills &amp; Abilities Required:
<ul>
<li>Must possess and provide proof of a valid Driver License issued by the state of Illinois or Driver License issued by the state of Illinois, and a registered, functional car with adequate insurance coverage.</li>
<li>Must have thorough understanding of home health or hospice regulations, reimbursement and care requirements.</li>
<li>Strong verbal and written communication skills.</li>
<li>Demonstrates an ability to organize, plan and delegate work effectively an efficiently.</li>
<li>Demonstrates an ability to resolve conflict, motivate staff and interact with superiors, peers and subordinates in a direct and professional manner.</li>
<li>Demonstrates an ability to solve problems and make independent judgments and decisions based on experience and good judgment.</li>
</ul>
 
Physical Requirements and Working Conditions:
<ul>
<li>Generally exposed to a normal office environment.</li>
<li>Exposure to hazardous materials or potentially infectious body fluid is possible.</li>
<li>Position requires travel so may be exposed to weather and road conditions.</li>
<li>Operates all equipment necessary to perform the duties of the job.</li>
</ul>
 
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
 
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
 
Compensation
<ul>
<li>Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training</li>
<li>Premium pay such as shift, on call, and more based on a teammate’s job</li>
<li>Incentive pay for select positions</li>
<li>Opportunity for annual increases based on performance</li>
</ul>
 
Benefits and more
<ul>
<li>Paid Time Off programs</li>
<li>Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li>
<li>Flexible Spending Accounts for eligible health care and dependent care expenses</li>
<li>Family benefits such as adoption assistance and paid parental leave</li>
<li>Defined contribution retirement plans with employer match and other financial wellness programs</li>
<li>Educational Assistance Program</li>
</ul>
 
Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state’s largest private employers, the system serves patients across 11 hospital locations, including two children’s campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.

Manager of Clinical Services - Home Health SE Chicago

<h3>Job Description</h3>
Job Description
​Salary: &nbsp;55,000 - 60,000
Other Forms of Compensation:&nbsp;&nbsp;
Pay Grade:&nbsp;10&nbsp;
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at <a href="http://www.Crothall.com" target="_blank">www.Crothall.com</a>.
Job Summary
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. 
Essential Duties and Responsibilities:
<ul>
<li>Establishes and annually reviews standards and work procedures for all staff.</li>
<li>Plans work and staffing schedules and areas of work to ensure adequate services are rendered.</li>
<li>Assists in the hiring process; interview, hiring and training of new associates.</li>
<li>Orients, develops, and supervises all supervisory/housekeeping staff.</li>
<li>Conducts regular inspections and makes recommendations to the facility.</li>
<li>Conducts monthly reporting of goals, accomplishments, and future plans.</li>
<li>Provides staff education and continuous training.</li>
<li>Communicates with staff, administration, and other departments.</li>
<li>Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)</li>
</ul>
Qualifications:
<ul>
<li>4 years of support services, military, housekeeping, and/or facilities maintenance experience.</li>
<li>At least 1 year of supervisory experience in support service related field with high customer/client contact.</li>
<li>Ability to communicate effectively in written format and oral presentations.</li>
<li>Ability to multi-task and establish priorities.</li>
<li>Ability to maintain organization in a changing and stressful environment.</li>
<li>Exhibit initiative, responsibility, flexibility, and leadership.</li>
<li>Possess a thorough knowledge of contract administration and office procedures.</li>
<li>Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li>
<li>Bachelor’s degree is preferred.</li>
</ul>
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Crothall are offered many fantastic benefits.&nbsp;
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Flexible Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
Req ID:&nbsp;1479998
Crothall Healthcare&nbsp;
CINDY SWIDERSKI&nbsp;
[[req_classification]]&nbsp;

ENVIRONMENTAL SERVICES MANAGER

<h3>Job Description</h3>
Job DescriptionCompany Description 
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description 
This role will focus on our largest and most complex strategic customers. They will have a high degree of customer interaction - cultivating, owning and managing client relationships at all levels in the organization. Functions as the trusted customer advisor. Responsible for the Health and retention of the account. Accountable for account revenue growth, expanding products and service offering and alternate revenue streams.
Oversee Strategic Relationship staff who manage multi-channel communication projects on behalf of major customer accounts. Sets direction and priorities for RRD's service team. Position will lead efforts relating to strategic initiatives including continuous support model improvements and compliance to achieve contractual targets and related performance metrics. Position will require extensive collaboration with Customers, RRD stakeholders and external print and service providers.
Responsibilities:
<ul>
<li>Responsible for the account management activities during and after the sale to enable the Sales Representatives to focus on selling activities</li>
<li>Respond to customer requests and inquiries regarding current and future work</li>
<li>Resolve issues that may arise during production of customer products. Keep leadership and sales team informed of customer project status, progress, issues, enhancements and modifications as required&nbsp;</li>
<li>Maintain accurate, complete, up-to-date standard operating procedures, in addition to detailed account history</li>
<li>Assist in the implementation and execution of products and services</li>
<li>Consult with Customers to understand business issues and goals, and works with customer to develop improved solutions to business needs</li>
<li>Work with Sales and Leadership to develop and prepare sales product presentations for use on up-sell and new business opportunities</li>
<li>Work with Sales Representative, Sales Management and Leadership in identifying customer needs and opportunities to secure new business.</li>
<li>Maintain up to date knowledge of industry trends, new products, specifications, competitor strengths and weaknesses and communicates new information to Sales Representatives</li>
<li>May be involved in specific customer projects as assigned by sales management</li>
<li>Performs other related duties and participates in special projects as assigned</li>
<li>Primary agent of problem resolution and Customer Service enhancement.</li>
<li>Performs other related duties and participates in special projects as assigned</li>
<li>Work with Customer to manage their print and communication needs</li>
<li>Partner with Customer to ensure all goals and objectives are met on a project-by-project basis.</li>
<li>Assist, maintain and manage specifications, quoting process and order entry</li>
<li>Assist and/or guide staff in the development of custom printing projects: including size, material, and print recommendations and researching new idea element&nbsp;</li>
<li>Assist in the facilitation of creating prototypes and development of custom print pieces</li>
<li>Maintain all Customer compliance procedures and ensure the Customers branding guidelines are met</li>
<li>Work with vendors to ensure SLA's are met and products are received by the customer on time</li>
<li>Make recommendations to the customer to move print work to other sites/vendors when issues arise</li>
<li>Provide monthly reports on spend, internal vs. external source, number of projects.</li>
</ul>
Qualifications 
<ul>
<li>Bachelor degree in discipline related to functional work or role with 8 years of relevant work experience</li>
<li>Must be able consistently identify critical elements, variables and alternatives to develop solutions</li>
<li>Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions</li>
<li>Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments</li>
<li>Able to apply expertise in all the tools or applications used to complete work assignments</li>
<li>Able to mentor junior level team members in the use of tools and/or systems in the position</li>
<li>Able to explain programs policies and procedures in language that is understood by others</li>
<li>Must be able to modify communication style both formal and informal to match the appropriate level of the audience targeted</li>
<li>Requires strong understanding of the impact of a message on the organization or customer</li>
<li>Additional job requirements may be listed on the staffing requisition</li>
<li>Occasional travel may be required.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
The&nbsp;national pay range for this role is $77,900 to $124,600 / year. The pay&nbsp;range may be&nbsp;slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance,&nbsp;maternity leave, adoption assistance, and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans

Manager - Client Services

<h3>Job Description</h3>
Job Description
Building Services Manager
Full Time | Day Shift | 8am-4:30pm
$85k-105k per year (Pay based on experience)
Keswick is located in Baltimore, MD. We are seeking dedicated, caring team members willing and able to commit to our workplace values: Connection, Empathy, Inclusion and Advocacy!
Keswick was top-ranked for 2024 as High-Performing by U.S. News &amp; World Report, a rating only reached by 19% of nursing homes in the country.
Keswick was recognized on Newsweek's 2023 and 2024 ranking of Best Nursing Homes in Maryland.
Keswick is a not-for-profit aging services organization dedicated to improving the experience of aging, together. With over 140 years of expertise, we have become a trusted leader in providing compassionate services for older adults in our community.
Why Choose Keswick?
Keswick employees are part of a compassionate, and award-winning team, working together to deliver top care to the people of Baltimore. When you join our team, you can expect:
<ul>
<li>Health and prescription coverage with lower-than-average deductibles and copays</li>
<li>Dental and vision benefits </li>
<li>Free short- and long-term disability coverage</li>
<li> Employer paid Life and AD&amp;D Insurance for Full Time Employees (optional supplemental life insurance)</li>
<li>401(k) program with employer matching up to 6%</li>
<li>Generous vacation, sick, and holiday pay with an option to "cash out" unused vacation hours</li>
<li>MTA discounted bus passes</li>
<li>Teladoc - Free 24-hour access to a physician</li>
<li>Employee Assistance Program with a variety of free services</li>
<li>Employee Recognition Program</li>
<li>Free access to our Employee Wellness Program, such as Zumba and Pilates</li>
</ul>
As a Building Services Manager, you will carry out our mission to improve the experience of aging together by assisting the Director of Building Services in the planning, development and proper operations of the plant and building equipment systems including the heating, air conditioning, water, and electrical utility systems in accordance with applicable federal, state, and local standards, guidelines, and regulations. The overall objective is to oversee all facility maintenance operations to ensure that the facility is maintained in a safe and professional manner.
What will I do as a Building Services Manager? 
<ul>
<li>Oversee the operation of the facility's heating, air conditioning, automation and plant equipment. Conduct inspections of assigned work areas and evaluates operating data to determine effectiveness of equipment. Troubleshoot to ensure continuous equipment operation. Responsible for energy efficient operation of building systems to provide a comfortable environment. </li>
<li>Supervise the daily maintenance operations of the buildings, grounds, and equipment, including mechanical, electrical, plumbing, life safety systems and structural components, to meet all applicable codes and regulations. Ensure that work is completed properly.</li>
<li>Plan and implement the preventative maintenance program for the facility's buildings and equipment. Evaluate equipment life cycles and recommends replacement as needed to ensure continued efficient, reliable operation.</li>
<li>Ensure that the plant equipment and facility is ready for and passes scheduled inspections on time for continued operation. Develop and follows up on any plans of correction.</li>
<li>Arrange for and work with appropriate third-party vendors, contractors and service providers. Secure quotes and negotiates the best available prices. Track expenses to maintain the budget. Supervise and review contractor work to ensure effective and timely repairs. Participate in the planning, construction and installation of equipment systems.</li>
<li>Order supplies, material, and equipment to maintain backup parts to ensure continuous operations. Process purchase orders. Negotiate the best available prices with vendors. Ensure that goods are received as ordered. Track expenses to maintain the budget. </li>
<li>Ensure compliance with applicable federal, state/local standards, and regulations including COMAR, ADA, OSHA, CMS, Life Safety Code and NFPA. Provide support during emergency disaster situations. Maintain a safe, neat, and productive work environment in all equipment and shop areas. Maintain tools in good working condition and ensure the safety of the work area for staff, residents and visitors.</li>
<li>Track overtime; keep staffing costs within budget. Schedule employees to meet the needs of the facility and approves leave requests.</li>
<li>Monitor staff work performance levels to ensure peak efficiency and provide feedback to improve performance. Review and prioritize work orders, assist staff to ensure proper work order completion and training, Identify and instruct staff on correcting work problems. Complete staff annual evaluations. Provide counseling or discipline as necessary to ensure the highest level of performance and customer service.</li>
<li>Other duties as assigned, including but not limited to, exterior grounds work, snow/ice removal, driving company vehicles for transportation or supply pickup.</li>
</ul>
What is required in this position? 
<ul>
<li>Requires high school diploma or equivalent.</li>
<li>Requires 2nd Grade Stationary Engineer License; 1st Grade Stationary Engineer License preferred.</li>
<li>Requires valid driver's license.</li>
<li>Maintenance Electrician license, Plumbing License or CFC Certification preferred.</li>
<li>Requires 5 years' experience in building maintenance experience.</li>
<li>Experience in the healthcare industry preferred.</li>
</ul>
What makes Keswick unique?
Our vision is for greater fulfillment and freedom of choice in aging, for all. Committed to enhancing the quality of life for the guests and residents it serves; Keswick provides various award-winning services that enhance their lives and get them back to doing what they love.
Keswick is an Equal Opportunity Employer.

Building Services Manager

<h3>Job Description</h3>
Job Description
Healthcare Administrative Partners, HAP, is looking for an experienced Client Services Manager with a customer first mentality to work full-time in our Client Services team. 
Healthcare Administrative Partners is a leading provider of medical billing, coding and consulting for healthcare providers. Our headquarters is located near Philadelphia in Media, PA. Our outsourcing operations are conducted in our Media location as well as in our Portsmouth, NH office. We strive to deliver our services effectively, efficiently, and with the highest level of integrity possible. That's how we've earned our clients' trust for over two decades and continue to earn their business every day. From helping healthcare providers attain their financial objectives to having more time to spend with patients, we're enabling our clients to achieve their goals specifically because of the dedication of our employees. 
As the Client Service Manager, you will be play a critical role within the group by overseeing various projects including: operational assessments and performance improvement initiatives; physician operations and business plan development and validation for population health initiatives; network assessment, strategy development and integration; physician engagement, leadership, and governance; provider compensation design and implementation; clinical and administrative quality, workflow analysis and design; market research, analysis and forecasting; practice management system and EHR system implementation and support. This role will also provide services around Physician-Hospital alignment and integration issues around clinical, operational, and financial with merging, integrating and stabilizing value-based practice operations.
Duties include:
<ul>
<li>Assume complete ownership of key project tasks within larger engagements, including development and presentation of key findings and recommendations.</li>
<li>Financial pro forma development, risk adjustment and financial benchmarking.</li>
<li>Conduct senior level physician and administrative interviews.</li>
<li>Carry out substantial business analyses and deliver high quality, client-ready work.</li>
</ul>
The ideal candidate will have a working knowledge of Value Based Care principles and models (ACOs/CINs/Population Health/Managed Care) and experience implementing them in a physician practice setting and a working understanding of radiology physician training and respective medical practice support requirements. In addition:
<ul>
<li>Demonstrated poise and business maturity to perform effectively and add value in the client environment.</li>
<li>Strong knowledge of and application of healthcare research resources. </li>
<li>Understanding of basic federal regulatory principles, desired.</li>
<li>Experience reviewing and assessing contracts related to physician practices (physician employment, professional services agreements, etc).</li>
<li>Knowledge in physician quality assurance reporting metrics to ensure compliance with practice PSA agreements.</li>
<li>Strong knowledge base of fundamental concepts of practice benefits (retirement, health insurance, life insurance, long-term care, etc).</li>
<li>Understanding of market/financial analysis in context of healthcare provider needs. </li>
<li>Strong quantitative skills, required.</li>
<li>Demonstrated written and oral communication and presentation skills.</li>
<li>Excellent organizational skills. </li>
<li>Strong attention to detail and accuracy.</li>
<li>Strategic problem solver. </li>
<li>Strong PowerPoint and Excel skills required, Access skills. </li>
</ul>
You must not be subject to employment restriction from a former employer (such as a non-compete) that would prevent you from performing the job responsibilities as described.
If you are passionate about your work, able to manage the inevitable obstacles that come your way, and are willing to go the extra mile to exceed expectations, we're interested in talking to you.
Benefits: Competitive pay, Health insurance, Dental insurance, Vision insurance, Retirement plan, Paid time off, Flexible schedule, Philanthropy
 
E-Verify and Equal Opportunity Employer

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