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field_job_experience

job_organization_name

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<h3>Job Description</h3>
Job Description
Position Title:&nbsp;CUSTOMER SERVICE MANAGER-CORONA, CA&nbsp;
Salary:&nbsp; $79,000-$99,000/annually
Other Forms of Compensation:&nbsp;Bonus Eligible&nbsp;
Growth. Opportunity. Excellence.
Canteen&nbsp;brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. 
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our&nbsp;growth.&nbsp;Interested in joining our team? You&nbsp;bring the enthusiasm, customer service, and commitment; we’ll supply the&nbsp;opportunity&nbsp;and innovation.&nbsp;&nbsp;Together,&nbsp;we’ll continue to transform our industry. 
Come grow with us. We are Canteen.
Job Summary
We are seeking a Customer Service Manager to join our growing team.
Key Responsibilities: &nbsp;
<ul>
<li>Responsible for site visits and client retention</li>
<li>Assist branches with grand openings</li>
<li>Ensure we are compliant with local and national account standards; review corporate compliance reporting &nbsp;</li>
<li>Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc)</li>
<li>Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)</li>
<li>Coordinate efforts to improve the customer retention and client experience at the point of sale</li>
<li>Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue</li>
<li>Drive compliance to merchandising standards</li>
<li>Assess performance by location through audit reports (Quarterly District Evaluations)</li>
<li>Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.</li>
</ul>
Preferred Qualifications: &nbsp;
<ul>
<li>A Bachelor’s degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable</li>
<li>3 years driving experience required.</li>
<li>Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.</li>
<li>Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.</li>
<li>Route management, retail and merchandising experience is preferred&nbsp;</li>
<li>Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).</li>
<li>Food &amp; beverage experience</li>
<li>Excellent communication skills required</li>
<li>Must be able to travel to client sites</li>
<li>Must be passionate about providing world class service to our clients and customers</li>
<li>Must be able to lift 50 lbs. on a consistent basis.</li>
</ul>
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
 Applications are accepted on an ongoing basis.
 Canteen maintains a drug-free workplace.
 Associates at Canteenare offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:&nbsp;1448477&nbsp;
Canteen&nbsp;&nbsp;

Customer Service Manager

<h3>Job Description</h3>
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Make a Meaningful Impact at McKesson
Are you a people-first leader with a passion for delivering exceptional customer experiences? McKesson is seeking a Customer Service Manager to lead a high-performing team in our Irving, TX Customer Service Center. In this role, you’ll mentor leaders, drive performance, and help shape a culture of excellence in a fast-paced, customer-focused environment.
Work Environment: Hybrid Schedule
This position follows a hybrid work model based in Irving, TX. While much of the work can be performed remotely, Customer Service Managers are expected to be on-site when needed to:
<ul>
<li>
Attend key leadership and team meetings.
</li>
<li>
Participate in and support new hire training for customer service teams.
</li>
<li>
Foster team engagement and collaboration through in-person presence when needed.
</li>
</ul>
This hybrid approach supports both flexibility and the importance of hands-on leadership during critical team development and training periods.
What You’ll Do
&amp;#x1F9D1;‍&amp;#x1F91D;‍&amp;#x1F9D1; Team Leadership &amp; Development
<ul>
<li>
Lead and support Customer Service Supervisors (CSM1s) and their teams.
</li>
<li>
Recruit, onboard, and develop top talent.
</li>
<li>
Conduct performance reviews, coach for growth, and manage corrective actions.
</li>
<li>
Foster a collaborative, empowered, and inclusive team culture.
</li>
</ul>
&amp;#x1F4C8; Customer Experience &amp; Operational Excellence
<ul>
<li>
Ensure a seamless 360° support experience by partnering with cross-functional teams.
</li>
<li>
Monitor team performance and customer satisfaction metrics.
</li>
<li>
Analyze customer feedback and implement strategies to improve service quality and loyalty.
</li>
<li>
Serve as the escalation point for complex customer issues, ensuring timely and effective resolution.
</li>
</ul>
&amp;#x1F4CA; Performance &amp; Strategy
<ul>
<li>
Track and report on key performance indicators (KPIs) for the Customer Service Center.
</li>
<li>
Identify opportunities to improve productivity, service quality, and team engagement.
</li>
<li>
Support financial objectives by managing budgets and resource planning.
</li>
<li>
Lead or contribute to local and national initiatives and projects.
</li>
</ul>
&amp;#x1F5E3;️ Communication &amp; Collaboration
<ul>
<li>
Facilitate monthly team meetings and cascade corporate communications.
</li>
<li>
Represent the Customer Service team in leadership and sales meetings.
</li>
<li>
Deliver annual business review presentations and contribute to strategic planning.
</li>
</ul>
What You Bring
Minimum Requirements
<ul>
<li>
6+ years of relevant experience, including 2+ years in a leadership role.
</li>
</ul>
Critical Skills
<ul>
<li>
Proven ability to lead and develop high-performing teams.
</li>
<li>
Strong business acumen and understanding of customer service operations.
</li>
<li>
Experience managing to metrics and using root cause analysis.
</li>
<li>
Excellent communication, coaching, and conflict resolution skills.
</li>
<li>
Strong Intermediate proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
</li>
</ul>
Preferred Attributes
<ul>
<li>
Experience with master data systems and customer onboarding processes.
</li>
<li>
Adaptable, solutions-oriented mindset with a strong customer focus.
</li>
<li>
Ability to navigate organizational complexity and drive change.
</li>
<li>
Professional, confident, and engaging presence.
</li>
</ul>
Education
<ul>
<li>
Bachelor’s degree in Business or related field, or equivalent experience.
</li>
</ul>
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please&nbsp;click here.
Our Base Pay Range for this position
$64,200 - $107,000
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!

Manager, Customer Service

<h3>Job Description</h3>
Job DescriptionWe are looking for an experienced Customer Service Manager to oversee daily branch operations, drive sales growth, and lead a team in delivering exceptional customer service. In this role, you will ensure operational efficiency, compliance with regulations, and the promotion of a service-oriented culture through effective coaching and staff development. This is a Contract-to-Permanent position based in Stockton, California. Responsibilities: • Manage the daily operations of the branch, including teller activities, vault balancing, and customer service functions. • Drive sales and revenue growth by promoting and selling a variety of bank products and services. • Ensure compliance with regulatory requirements and maintain operational soundness within the branch. • Supervise, coach, and develop branch staff to meet service expectations, policies, and procedures. • Conduct regular one-on-one meetings and team discussions to set goals and address operational issues. • Oversee hiring, training, and retention efforts to build a skilled and motivated team. • Maintain staff schedules to ensure adequate coverage and efficient workflow. • Address customer concerns by providing timely resolutions and maintaining high levels of confidentiality. • Participate in community engagement and establish strong public relations with customers and local organizations. • Perform audits and pre-audits to identify risks and ensure adherence to compliance procedures.• Minimum of 3 years of experience in a customer service or management role, preferably within the banking industry. • Strong knowledge of deposit, consumer, and business banking products and services. • Proven ability to lead teams and foster a high-morale work environment. • Exceptional interpersonal and communication skills with a focus on customer satisfaction. • Proficiency in using computer systems and technology relevant to banking operations. • Certified Notary Commission and Medallion Certification are preferred. • Ability to maintain confidentiality and handle sensitive situations professionally. • Familiarity with regulatory compliance and operational risk management practices.

<h3>Job Description</h3>
Job Description
JARS Cannabis
<a href="http://www.shopjars.com" target="_blank">www.shopjars.com</a> Ready to elevate your career path to a new all-time high?
JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.
Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.
Does this spark your interest? If so, we'd love to hear from you!
What we are looking for:
The Customer Service Manager (CSM) at JARS Cannabis leads with empathy, precision, and grit. This role is responsible for overseeing all day-to-day customer support functions across delivery, pickup, in-store, curbside, and digital channels. As a cross-functional leader, the CSM ensures operational excellence, regulatory compliance, customer satisfaction, and team development in alignment with the values and vision outlined in the JARS Leadership code.
KEY RESPONSIBILITIES
Leadership &amp; Team Development
<ul>
<li>Lead, mentor, and develop a remote team of Customer Service Associates and Leads to meet KPIs and service standards.</li>
<li>Facilitate structured coaching sessions using the SBI (Situation, Behavior, Impact) model and maintain an ongoing culture of feedback and recognition.</li>
<li>Foster accountability through regular performance reviews, daily queue management, and real-time troubleshooting using Genesys PureCloud.</li>
</ul>
Operational Management &amp; Escalation Oversight
<ul>
<li>Own the resolution of complex customer escalations with empathy and compliance, including product complaints, delivery disputes, returns, credits, and loyalty discrepancies.</li>
<li>Ensure consistent adherence to SOPs across all workflows, including OTP ordering, fulfillment coordination, ID verification, returns, credits, and state-specific regulations (MI/CO).</li>
<li>Serve as escalation point for issues outside rep authority-credit approvals over $10, repeated service failures, regulatory concerns, and high-risk customer interactions.</li>
</ul>
Systems, Tools &amp; Compliance
<ul>
<li>Ensure mastery and accountability across all customer service platforms: Genesys PureCloud, Dutchie POS, Alpine IQ, and internal chat tools.</li>
<li>Monitor and maintain compliance with state-specific regulations including allotment limits, ID requirements, and delivery restrictions.</li>
<li>Uphold documentation standards in journals, drop-down notes, and audit logs to ensure transparency and interdepartmental continuity.</li>
</ul>
Performance, Reporting &amp; CX Analytics
<ul>
<li>Analyze call metrics, wrap-up codes, customer feedback, and operational KPIs to identify trends, process gaps, or coaching needs.</li>
<li>Deliver weekly reports on service level adherence, call resolution timelines, customer sentiment, and training outcomes.</li>
<li>Create and maintain feedback loops with Ecommerce Ops, Dispatch, Retail, and Training teams to ensure consistent service delivery.</li>
</ul>
Training &amp; Process Improvement
<ul>
<li>Design and deliver training modules, knowledge refreshers, and onboarding programs for customer service associates and leads.</li>
<li>Partner with Ops leadership to pilot new service enhancements, workflows, and digital tools to improve customer and team experience.</li>
<li>Drive system-level improvements through root-cause analysis and structured problem-solving frameworks.</li>
</ul>
Brand Voice &amp; Culture
<ul>
<li>Uphold and model JARS' tone: inclusive, daring, playful, nimble, gritty-even under pressure.</li>
<li>Coach reps on tone calibration, emotional intelligence, and escalation language using approved scripts and tone guides.</li>
<li>Reinforce brand trust across all archetypes (Closet Consumer, High-End Shopper, Budget Dabber, etc.) through tailored service interactions.</li>
</ul>
 
REQUIRED QUALIFICATIONS
<ul>
<li>3-5 years in a customer service leadership role, ideally in a regulated or high-compliance industry (cannabis, alcohol, fintech, healthcare).</li>
<li>Proven success managing remote teams in a fast-paced, omnichannel environment.</li>
<li>Expert knowledge of customer service systems (Genesys, Zendesk, or similar), POS (Dutchie preferred), and loyalty tools (Alpine IQ).</li>
<li>Strong understanding of Michigan and Colorado cannabis compliance regulations.</li>
<li>Demonstrated success in coaching, training, and performance management.</li>
<li>Exceptional written and verbal communication skills.</li>
<li>High emotional intelligence and sound judgment under pressure.</li>
</ul>

<h3>Job Description</h3>
Job Description
At Spring Footwear, we’ve been redefining comfort and style since 1991. With a passion for innovation, quality, and exceptional service, we’ve built a trusted reputation among consumers and partners alike. We’re hiring a Customer Service Manager who shares our passion and drive to lead our multi-channel customer experience to new heights.
Our mission is simple: To develop successful partnerships by creating and delivering the best quality, value, product, and service—every day!
As our Multi-Channel Customer Service Manager (Direct-to-Consumer &amp; Wholesale), you’ll lead a team of professionals focused on delivering top-tier service across phone, email, chat, and other platforms. Your leadership will directly impact key customer satisfaction metrics and contribute to Spring Footwear’s continued growth and customer loyalty. 
What You’ll Do
<ul>
<li>Lead Customer Service Operations: Oversee recruitment, training, coaching, and day-to-day performance across the contact center. Maintain efficient workflows and staffing levels. </li>
</ul>
<ul>
<li>Drive Strategy &amp; Innovation: Define and execute strategies that improve service quality, team performance, and operational scalability. </li>
</ul>
<ul>
<li>Coach &amp; Develop Leaders: Mentor Managers and Supervisors to foster strong teams and ensure exceptional service delivery. </li>
</ul>
<ul>
<li>Champion Process Improvements: Identify and implement improvements to boost efficiency, reduce response times, and enhance customer satisfaction. </li>
</ul>
<ul>
<li>Monitor Performance &amp; Metrics: Track KPIs such as CSAT, FCR, SLA, and use data to drive results and accountability across the team. </li>
</ul>
<ul>
<li>Collaborate Across Departments: Align customer service goals with company-wide initiatives, working closely with Sales, Marketing, and Operations. </li>
</ul>
What You Bring
<ul>
<li>5+ years of experience managing a multi-channel contact center (phone, email, chat, etc.). </li>
<li>Proven leadership skills with experience coaching managers and frontline teams. </li>
<li>Deep knowledge of contact center KPIs and workflow optimization. </li>
<li>Strong analytical and problem-solving skills with a data-driven approach. </li>
<li>Exceptional verbal and written communication. </li>
<li>Experience with CRM and service tools (e.g., Zendesk, Salesforce) is a plus. </li>
<li>Sales leadership experience is a bonus. </li>
<li>Passion for delivering outstanding customer experiences and building high-performing teams. </li>
</ul>
Why Join Spring Footwear?
<ul>
<li>Competitive Compensation &amp; Benefits Including salary, health insurance, paid time off, profit sharing, and company-paid holidays. </li>
<li>Professional Growth Opportunities: Join a fast-growing company that supports your development and advancement. </li>
<li>Collaborative Work Culture: Work with a passionate team dedicated to excellence and customer satisfaction. </li>
<li>Onsite Engagement: Enjoy an energizing, in-person environment that fosters collaboration, leadership, and direct impact. </li>
</ul>
Ready to Lead with Impact?
If you're a customer-obsessed leader ready to build a high-performing team and take ownership of a growing department, we want to hear from you. 
Apply today and become part of a company where your leadership makes a difference—every single day.

<h3>Job Description</h3>
Job Description
Customer Service Manager is responsible for the continuous improvement of practices, leading the delivery of best customer service as well as the leading the strategic alignment for the company’s continuous fast growth. This role will provide leadership and direction to the Customer Service team to ensure that an excellent standard of service is provided and maintained.
Job Duties:
<ul>
<li>Maintain an expert understanding of Sunny products and operations to better understand the needs of the customer and the needs of the company.</li>
<li>Plans, coordinates, and assists with the daily workflow to achieve maximum productivity</li>
<li>Oversee a team of customer service teams and ensure they are providing an exceptional customer experience.</li>
<li>Ensure customer part orders are shipped, accurately, in timely manner.</li>
<li>Monitor and oversee the Customer Service Team processes and quality.</li>
<li>Builds relevant solutions and product enablement support.</li>
<li>Review emails, chat, and phone call communications ensuring that company policies and ideals are upheld</li>
<li>Resolve complex, escalated customer problems or disputes in a professional manner.</li>
<li>Coach and support team members to help them meet departmental goals.</li>
<li>Keep records and documentation of customers' interactions for training purposes.</li>
<li>Create monthly departmental reports to determine whether KPIs are being met and where there is room for improvement.</li>
<li>Constantly provide customer feedback to internal cross-functional teams to improve product and customer experience.</li>
<li>Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service representatives.</li>
<li>Process customer returns and manage return inventory Requirements Process customer returns and manage return inventory Requirements</li>
<li>Improve customer service procedures, policies, and standards for the customer support department.</li>
<li>Review processes, propose efficiency improvements, and implement process improvements</li>
</ul>
Requirements:
<ul>
<li>Bachelor's degree required</li>
<li>5+ years prior experience in customer-facing roles.</li>
<li>Proven experience in a leadership role is required.</li>
<li>Effective verbal and written communication skills and excellent phone etiquette and elevated speech</li>
<li>Must demonstrate strong analytical thinking skills.</li>
<li>Should possess strong problem-solving skills and the ability to make sound judgment calls.</li>
<li>Superior organizational and time management skills.</li>
<li>Knowledge of customer service programs and databases, or the ability to learn new software quickly.</li>
</ul>
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<h3>Job Description</h3>
Job Description
We are looking for a customer service&nbsp;manager here at Aamco Transmissions of Charlottesville. Seeking someone with experience in the Automotive Repair Industry. The ideal candidate will posses the following traits: Reliability, Honesty, Driven, Punctual and the ability to communicate and lead effectively. Must&nbsp;have an outgoing personality that&nbsp;understands customer service and it's importance to operating a business. Also a clear understanding of teamwork and team building. Business hours are Monday-Friday 8am-5pm. No Weekends.&nbsp;

Automotive Customer Service Manager

<h3>Job Description</h3>
Job Description
Reporting to the Director of Customer Operations, this position is responsible for managing the day-to-day operations of the Wholesale Customer Operations team. With a customer service mindset, you will work closely with the customer service team and other functional areas within the company to continually innovate and improve the service strategy in alignment with the changing needs of business and customers. Assist the Director, Customer Operations in developing strategies, plans and operational guidelines to support and enhance the customer experience. Creates processes and tactical plans to achieve overall business objectives.
 
RESPONSIBILITIES
· Foster a customer-focused culture
· Develop proactive, modern strategies to improve upon the customer experience, engagement and service
· Build a strong leadership team that cultivates excellence by continually challenging current methods, taking risks to improve results, and creating a fully engaged, cohesive and service oriented customer service team
· Leadership in continuous improvement of processes to enhance current operations and set up team to deliver growth
· Analyze trends in key performance areas within customer service teams - ensure quality service and delivery standards are being met
· Analyze and establish operational processes and escalation procedures
· Build relationships and work cross-functionally to ensure our Retail Partners are heard and serviced with Best in Class results
· Maintain current knowledge on industry trends and best-practices
· Develop staffing plans and department budgets
· Determines customer service center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards.
· Develop and execute training programs to ensure the team fully understands the customer needs.
· Directs and supports the customer service center in the attainment of key performance indicators metrics such as order entry accuracy, ship date, relationships with Sales team and Retail partners.
· Provides counseling and guidance for Customer Operations Reps
· Tracks and analyzes Customer service center performance versus service goals/metrics; issue regular reports to senior management and business unit customers of performance versus goals and recommended actions.
· Ensures compliance with standard practices and processes in the customer service center; in addition is responsible for implementing best operations practices and process improvement.
· Serves as a liaison between senior leadership and the customer service centers to cascade organizational strategies and goals to the customer service center. Builds a team environment through regular contact, trainings, communication, and meetings with staff and team.
 
MUST REQUIREMENTS:
· Bachelor’s Degree
· 5-Years experience managing a customer service team
· Experience with Microsoft D365 and Shopify
· Strong interpersonal, writing and problem solving skills
· Self-motivated and capable of maintaining high standards while working independently.
· Excellent analytical skills with a strong attention to detail and exceptional planning and organizational skills.
· Excellent excel skills
· Effective oral and written communication skills and excellent interpersonal skills.
· Ability to lead and coach multiple teams and handle multiple issues simultaneously.
· Requires experience working under strict deadlines and willingness to work beyond normal work hours in order to meet closing, reporting &amp; project deadlines.
· Promotes and Fosters teamwork and instill high employee morale and ensures cross training between inside sales and customer service

Senior Manager Customer Service

<h3>Job Description</h3>
Job Description
Our company is at the forefront of innovation in eCommerce, AI, telecommunications, and energy. We pride ourselves on delivering innovative solutions that transform the way businesses operate, ensuring efficiency, reliability, and growth. Join our dynamic team and be part of a company that values creativity, collaboration, and excellence. If you aspire to join a rapidly expanding organization dedicated to building a unique, world-class business consulting group with an unwavering focus on customer success, this is the place for you.
Job Description:
We are seeking a highly motivated and experienced customer service professional to join our team. The ideal candidate will possess a strong background in customer service with exceptional communication and problem-solving skills. In this role, you will be responsible for maintaining and expanding relationships with our key clients, ensuring their satisfaction, and driving business growth.
This position requires a high level of collaboration, working closely with senior sales, campaign managers, and indirect service partners to drive process improvements, enhance efficiency, and foster teamwork. You will focus on growing our customers' businesses and scaling the category's domestic revenues.
We provide comprehensive training to ensure you are fully equipped to prospect new clients, pitch the value of our solutions, negotiate and close deals, and maintain high levels of satisfaction among existing clients through excellent partner management.
Key Responsibilities:
<ul>
<li>Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.</li>
<li>Identify new business opportunities and work with the team to secure new accounts.</li>
<li>Collaborate with internal teams to ensure the successful delivery of products and services to clients.</li>
<li>Monitor account performance, providing regular reports and updates to clients and senior management.</li>
<li>Stay up-to-date with industry trends and developments, providing insights and recommendations to clients and the company.</li>
<li>Resolve any issues or conflicts that arise, ensuring client satisfaction and retention.</li>
</ul>
Qualifications:
<ul>
<li>Associate degree in a related field.</li>
<li>3+ years of experience in customer service.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven ability to manage multiple accounts and projects simultaneously.</li>
<li>Strong problem-solving skills and attention to detail.</li>
</ul>
What We Offer:
<ul>
<li>Competitive compensation and performance-based bonuses.</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance.</li>
<li>Opportunities for professional development and career advancement.</li>
<li>A collaborative and innovative work environment.</li>
</ul>
Company DescriptionOur company is at the forefront of innovation in eCommerce, AI, telecommunications, and energy. We pride ourselves on delivering innovative solutions that transform the way businesses operate, ensuring efficiency, reliability, and growth. Join our dynamic team and be part of a company that values creativity, collaboration, and excellence. If you aspire to join a rapidly expanding organization dedicated to building a unique, world-class business consulting group with an unwavering focus on customer success, this is the place for you. 
<h3>Company Description</h3>
Our company is at the forefront of innovation in eCommerce, AI, telecommunications, and energy. We pride ourselves on delivering innovative solutions that transform the way businesses operate, ensuring efficiency, reliability, and growth. Join our dynamic team and be part of a company that values creativity, collaboration, and excellence. If you aspire to join a rapidly expanding organization dedicated to building a unique, world-class business consulting group with an unwavering focus on customer success, this is the place for you.

308,344 Customer Service Manager Jobs