<h3>Job Description</h3>
Job Description
 
SUMMARY: 
The individual will be responsible for the overall direction, coordination, implementation, execution, control and completion of IT operations ensuring consistency with company strategy, commitments and goals, identifying new solutions, maintenance and support of all company applications and business intelligence, and coordinating/scheduling daily activities for the Information Technology Department. The individual will oversee all Help Desk Services, application support, network and system staff and ensure that end users are receiving the appropriate assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: 
<ul>
<li>Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.</li>
<li>Communicates with all departments on specific needs and/or problems, and acts as a liaison between Systems Technicians, Vendors and Management.</li>
<li>Supervises the Support Supervisor, Generalist, Network Administrator, and System Administrator.</li>
<li>Assists the Director of Information Technology in developing, modifying and enforcing departmental procedures, as they relate to technical support of all systems on property.</li>
<li>Prepares and conducts 30-day, 60-day, 90-day, 6-month, and annual performance evaluations for all direct reports.</li>
<li>Strategically plans and determines feasibility of systems integration studies, capacity planning and production scheduling, communicating with other departments, as needed.</li>
<li>Ensures proper licensing and adequate support for all system users.</li>
<li>Ensures the successful conversion of user specifications into working computer programs, through design, modification, testing and evaluation of all software packages.</li>
<li>Analyze performance of IT ticketing system activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems.</li>
<li>Facilitates the flow of information, by attending regularly scheduled meetings, and conveying content of meetings to any Information Technology Department Team Members not in attendance.</li>
<li>Participates in the establishment, organization, and implementation of short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates program effectiveness and effects changes required for improvement.</li>
<li>Evaluate new technologies and platforms to determine their applicability to solving business challenges and needs. Make recommendations.</li>
<li>Responsible for providing appropriate on-boarding and ongoing training initiatives for new and existing staff.</li>
<li>Reinforce SLAs to manage end-user expectations.</li>
<li>Ensures that a maximum level of guest service and satisfaction is achieved and maintained by the IT Department.</li>
<li>Ensure full compliance with departmental Internal Controls, policies, procedures and regulations.</li>
<li>Ensure to maintain and complete all required reports, forms, and logs to meet the Internal and External Compliance regulations.</li>
<li>Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; plan and conduct performance evaluations, initiating, coordinating, and enforcing systems, policies, and procedures.</li>
<li>Ensures compliance with all appropriate tribal, federal, state, and local laws and regulations, as applicable.</li>
<li>Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.</li>
<li>Verifies application results by conducting system audits of technologies implemented.</li>
<li>Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.</li>
<li>Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.</li>
<li>Accomplishes financial objectives by forecasting requirements; help prepare the annual budget; scheduling expenditures; analyzing variances; initiating corrective action.</li>
<li>Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.</li>
<li>Keep all areas clean and sanitized as directed.</li>
<li>Perform other duties as assigned.</li>
<li>24 X 7 / 365 a year business setting. Must be willing to rotate, extend, and irregular schedules as required. Required to work weekends, holidays, and overtime. May be required to work odd hours to accommodate projects, system maintenance, critical issues, emergencies, etc.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology or Business Administration from a four-year college or university; or four to six years related experience and/or training; or an equivalent combination of education and experience. </li>
<li>2 years' proven hands-on experience implementing, supporting, administrating, troubleshooting and maintaining core enterprise applications of Casino Management System, Property Management Systems, Financial Management Systems, Federal &amp; Non-Federal Construction Company Systems, and F&amp;B Systems.</li>
<li>Strong understanding of cybersecurity principles, practices, and technologies.</li>
<li>Preferred in-depth knowledge of the CMMC framework, including its levels, requirements, and assessment process.</li>
<li>Preferred experience with the implementation of Government compliance initiatives (CMMC, FedRamp, NIST 800-171, DFARS, etc.)</li>
<li>Preferred understanding Government cloud platforms (Azure GCC, AWS GovCloud, etc.)</li>
<li>Preferred to have a deep understanding of Government Controlled Classified and Unclassified Information (CUI) designation and identification.</li>
<li>Must be able to read, write, and verbally communicate fluently in English. </li>
</ul>

PHYSICAL DEMANDS / WORK ENVIRONMENT: 
The physical demands and work environment described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to talk or hear.
The Employee is frequently required to lift and/or move up to 50 pounds.
The Employee is frequently required to risk danger of electrical shock and/or radiation (from computers, networking components, wireless components).
The noise level in the work environment is usually moderate. When on the casino floor the noise level increases to loud. 
The Employee will be exposed to secondhand cigarette smoke.
<ul>
<li>Face-to-face / in person: High level of interaction with employees and vendors. Low with guests. </li>
<li>Telephone interactions: High level of interaction with employees and vendors. Low with guests. </li>
</ul>

IT MANAGER

<h3>Job Description</h3>
Job Description
Join Us at Creative Surfaces Inc.!
Creative Surfaces Inc., a national leader in custom store fixtures, signage, and countertops for retail, automotive, and casino industries, is expanding our purchasing department in Sioux Falls, SD. We are seeking a Manager – Supply Chain to join our growing team. This is your chance to play a pivotal role in a growing company operation and contribute to delivering exceptional products to our local and nationwide clientele.
About Us With state-of-the-art manufacturing facilities in Sioux Falls, SD, and Rapid City, SD, Creative Surfaces Inc. is known for its commitment to quality, innovation, and customer satisfaction. What We Offer
<ul>
<li>Competitive Pay: There is a competitive salary wage depending on experience.</li>
<li>Robust Benefits: Start accruing paid time off from Day 1, along with comprehensive insurance options and a 401(k) plan with company match.</li>
<li>
Collaboration:Being part of an industry leading team with opportunities for learning.
 Key Responsibilities
</li>
<li>Negotiate strategic and transactional purchases with local, national, and international vendors.</li>
<li>Optimize inventory levels with coordination of division heads, prevent supply shortage and overages</li>
<li>Identify potential supply risks, mitigate and resolve disruptions in supply network</li>
<li>Create purchase orders for products and services as required.</li>
<li>Manage internal and external: warehousing, transportation and distribution networks ensuring on-time deliveries while monitoring cost.</li>
<li>Lead and mentor a team of professionals, fostering a culture of collaboration, training, safety and continuous improvement</li>
<li>Manage supplier relations; perform annual Vendor Reviews, monitoring KPI while issuing Supplier Corrective Action Reports (SCARs) as required</li>
<li>Monitor and analyze key internal performance indicators (KPIs), VMI Reports and execute continuous improvement initiatives using Lean Six Sigma principles such as Kaizen, 5S, Fishbone, 8D and 5 why root cause analysis.</li>
<li>Other duties as assigned Qualifications </li>
<li>An entrepreneurial spirit with an attitude of ultimate accountability;</li>
<li>
Proven track record of successfully managing fluid deadlines and priorities in an ever-changing production and supply environment.
</li>
<li>Post-secondary education or equivalent work experience in supply chain, operations, business, procurement or related field, preferred;</li>
<li>
2-3 Years Experience managing international vendors
</li>
<li>
Previous experience purchasing electrical assemblies, components and interconnectors
</li>
<li>
Ability to effectively manage relationships with suppliers, internal stakeholders, customers and subcontractors.
</li>
<li>
Proficient in Google Suites, Microsoft Word, Excel and Sage Business Works
</li>
<li>
Excellent written and oral communication skills.
</li>
<li>
Knowledge of general wood working products
 Physical Demands
The role of Manager – Supply Chain is moderately physical and requires candidates to meet the following bona fide requirements:
</li>
<li>Regularly required to talk or hear</li>
<li>Frequently required to sit, stand, walk, walk upstairs, use hands to handle or feel, and reach with arms</li>
<li>Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl</li>
<li>Ability to frequently lift and move up to 20 lbs. and occasionally lift and move up to 75 lbs.</li>
<li>Capability to work in various physical positions, including sitting, standing, bending and crouching.</li>
<li>Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>Communications with all shifts will be required</li>
<li>Manual dexterity required to operate computer and peripherals </li>
</ul>
How to Apply
If you’re ready to join a dynamic team and be part of an exciting new chapter at Creative Surfaces Inc., apply today! Please apply by submitting your resume via Indeed.com. Although we appreciate each application, only those being considered for the position will be contacted. No recruiters, phone calls, emails, or inquiries through LinkedIn, please.
Creative Surfaces, Inc. is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics.
 #hc189481

Manager - Supply Chain

<h3>Job Description</h3>
Job Description
Eclipse Compliance Testing, a leader in testing gaming devices and online systems (amusement games, slot machines, video poker machines, keno, bingo, lottery systems, etc.) for use by more than 250 gaming jurisdictions throughout North America and around the world, is seeking a Business Development Manager – B2B Sales for deriving new sources of revenue and new customers in the casino gaming, charitable gaming, skill gaming, online gaming, and lottery industries.&nbsp; The successful candidate will be also be responsible for maintaining established business relationships with current customers.&nbsp;
Candidates should have experience with sales of professional services. &nbsp;Familiarity with the gaming, amusement and/or lottery industries would be beneficial but not necessary. &nbsp;As an established, yet growing, business, we are seeking dynamic, motivated and talented individuals with varied interests and disciplines, and the drive to achieve success.
Excellent verbal and written skills are required. &nbsp;Our staff must be able to communicate and relay information directly to and from customers and management in a clear and concise manner, as well as identify new opportunities.&nbsp; Foreign language fluency is a plus but not required.
No relocation benefits are offered for this position.&nbsp; Compensation is commensurate with experience and qualifications.
RESPONSIBILITIES:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee daily sales operations
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track monthly results and trends for business forecasting
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish sales goals and metrics
QUALIFICATIONS:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous experience in sales, customer service, or other related fields;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong leadership qualities;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong negotiation skills;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelors Degree (preferred), or Associates Degree (minimum), or equivalent work experience in one or more of the following disciplines (or can be working toward degree):
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Information Technology
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Communications
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Information Technology
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Electrical Engineering
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Computer Science
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Computer Engineering
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Electronics

Business Development Manager - B2B Sales

<h3>Job Description</h3>
Job DescriptionSenior Project Manager Senior Project Manager Position Overview We are seeking an experienced Senior Project Manager to lead large-scale construction projects in the commercial and hospitality sectors, including casinos. The ideal candidate will be responsible for overseeing project execution from inception to completion, ensuring that projects are delivered on time, within budget, and to the highest quality standards. Key Responsibilities
<ul>
<li>Lead and manage multiple construction projects simultaneously, ensuring adherence to timelines, budgets, and quality standards.</li>
<li>Collaborate with architects, engineers, and contractors to develop project plans and specifications.</li>
<li>Conduct regular site visits to monitor progress and resolve any issues that arise during construction.</li>
<li>Prepare and present project updates to stakeholders, ensuring clear communication of project status and any risks or challenges.</li>
<li>Implement best practices in project management to enhance efficiency and effectiveness across all projects.</li>
<li>Manage project budgets, including forecasting, tracking expenses, and ensuring financial accountability.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Construction Management, Civil Engineering, or a related field.</li>
<li>Minimum of 7 years of experience in project management within the construction industry, with a focus on commercial and hospitality projects.</li>
<li>Proven track record of successfully managing large-scale construction projects, particularly in the casino sector.</li>
<li>Strong understanding of project management methodologies and tools, with relevant certifications preferred (e.g., PMP, Agile).</li>
<li>Excellent leadership, communication, and interpersonal skills to effectively manage teams and stakeholder relationships.</li>
</ul>
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Senior Project Manager

<h3>Job Description</h3>
Job Description
Guest Relations Manager
The Guest Relations Manager is responsible for creating and maintaining excelling relationships with VIP guests, the hotel concierge and host team, and the hotel marketing team. This position is integral in supporting the relationships with the VIP clientele of the venue. 
Daily Responsibilities
<ul>
<li>Build and maintain relationships with casino hosts and hotel concierge teams to identify and prioritize VIP guest referrals.</li>
<li>Act as the primary point of contact for VIP guests, ensuring all aspects of their experience are seamless and personalized.</li>
<li>Proactively communicate guest preferences and expectations with the front-of-house team to deliver tailored experiences.</li>
<li>Personally greet and escort VIP guests upon arrival, ensuring they feel welcomed and recognized.</li>
<li>Develop and maintain long-term relationships with repeat guests, fostering loyalty and driving repeat business.</li>
<li>Coordinate with the reservations team to prioritize and accommodate special requests and high-priority bookings.</li>
<li>Handle last-minute changes, special requests, and unforeseen challenges with professionalism and discretion.</li>
<li>Collaborate with external partners to curate exclusive experiences for VIP guests when necessary.</li>
<li>Maintain detailed guest profiles, including preferences, anniversaries, and special notes, ensuring consistency in service.</li>
<li>Monitor the dining experience of VIP guests in real-time, proactively resolving any issues to exceed expectations.</li>
<li>Assist in the planning and execution of events or special occasions involving VIP clientele.</li>
<li>Serve as the face of the venue for high-profile guests, embodying the brand's ethos and commitment to exceptional hospitality.</li>
<li>Provide regular updates to management on VIP guest feedback, preferences, and opportunities to enhance the overall experience.</li>
<li>All other duties as assigned.</li>
</ul>
Physical Requirements
<ul>
<li>Must be able to stand, walk, lift, and bend for extended periods of time. </li>
<li>Must be able to bend and lift up to 30 lbs.</li>
<li>Role may include job duties or tasks with repetitive motions. </li>
<li>Role may include exposure to hot kitchen elements or cleaning materials. </li>
</ul>
Skills/Experience
<ul>
<ul>
<li>Two (2) years' experience working in a similarly situated role in hospitality/nightlife/bars.</li>
<li>Passionate about hospitality and morale/culture. </li>
<li>Ability to think proactively and creatively, have decision-making and analytical skills and be effective in written and verbal communications. </li>
<li>Excellent interpersonal skills.</li>
<li>Self-motivated with the ability to thrive in a fast-paced environment.</li>
<li>Ability to work a flexible schedule, including evenings, weekends, and holidays when required. </li>
</ul>
</ul>

Guest Relations Manager

<h3>Job Description</h3>
Job Description
Overview
COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels &amp; Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE: Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel &amp; Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel &amp; Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

SHIFT MANAGER - SECURITY

<h3>Job Description</h3>
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
As a Slots Manager, you will play a key supporting role within the Casino team, helping to coordinate and deliver a best-in-class Slots experience for Hard Rock Digital customers. You’ll work cross-functionally with our casino, product, and marketing teams to help plan, execute, and analyse our Slots strategy. This role is ideal for someone passionate about online casino content, comfortable with reporting, and curious about what drives player behaviour.
Key Responsibilities
<ul>
<li>Support the day-to-day coordination of the Slots vertical, ensuring smooth execution of campaigns and supplier initiatives</li>
<li>Collaborate closely with the Operations and CRM teams to ensure timely and accurate setup of promotions, tournaments, and featured content</li>
<li>Collaborate with the Lobby Management team to ensure a Grade A slot offering on the casino.</li>
<li>Maintain reporting dashboards and assist with performance analysis for Slots campaigns, games, and vendor activity</li>
<li>Conduct competitor analysis and benchmarking, including tracking promotional trends, supplier positioning, and new content releases</li>
<li>Assist with content roadmap tracking, helping ensure the most relevant and engaging games are prioritized</li>
<li>Support QA and testing for new supplier integrations, games, or engagement tools</li>
<li>Work with Lobby Strategy and Personalisation team to ensure the Slots lobby and associated assets are correctly set up and up to date</li>
<li>Support operational readiness for new state launches, working closely with compliance and operations</li>
<li>Help coordinate communication with third-party suppliers around campaign setup and performance</li>
<li>Monitor player behaviour and campaign activity to help identify potential bonus abuse and game exploitation, escalating findings and supporting preventative measures.</li>
<li>Use data analytics to make informed decisions about the direction of the slots vertical. Highlighting risks and opportunities for growth</li>
<li>Assist in managing and tracking jackpot-related campaigns and reporting, ensuring proper setup, performance monitoring, and alignment with commercial objectives.</li>
</ul>
 
What are we looking for?
<ul>
<li>Bachelor’s degree or equivalent experience, ideally with exposure to business, marketing, or data analysis</li>
<li>Demonstrated success managing casino content portfolios</li>
<li>Highly motivated, proactive, and eager to take on new challenges with a positive, solution-oriented mindset</li>
<li>Experience collaborating with data and analytics stakeholders</li>
<li>Comfortable working with numbers and data (Excel, Google Sheets); familiarity with tools like Tableau or Amplitude is a plus</li>
<li>Excellent organizational skills with strong attention to detail</li>
<li>Strong written and verbal communication skills with the ability to work cross-functionally</li>
<li>A team player who thrives in a fast-paced, collaborative environment and is motivated to grow within the role</li>
</ul>
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
<ul>
<li>Competitive pay</li>
<li>Flexible vacation allowance</li>
<li>Flexible work from home</li>
<li>Startup culture backed by a secure, global brand</li>
</ul>
Roster of Uniques
We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Slots Manager

<h3>Job Description</h3>
Job Description
Job Summary: The Cage, Credit, and Count Manager is responsible for overseeing the day-to-day operations of the casino cage, credit, and count room functions. This role ensures compliance with gaming regulations, internal controls, and company policies while safeguarding assets and providing exceptional guest service. The manager leads and develops staff, manages financial transactions, and maintains accuracy and accountability across all areas. 
Key Responsibilities: 
<ul>
<li>Leadership &amp; Supervision </li>
<li>Direct, train, schedule, and evaluate Cage, Credit, and Count team members. </li>
<li>Foster a culture of integrity, accountability, and customer service excellence. </li>
<li>Ensure adequate staffing and coverage across all shifts. </li>
<li>Cage Operations </li>
<li>Oversee cash handling, chip redemption, check cashing, and guest transactions. </li>
<li>Monitor and balance cash drawers, vaults, and cashier reports. </li>
<li>Ensure all cage procedures comply with regulatory and company requirements. </li>
<li>Credit Operations </li>
<li>Review, approve, and monitor casino credit applications and markers. </li>
<li>Establish and maintain patron credit accounts in accordance with policies. </li>
<li>Track, collect, and reconcile outstanding credit balances. </li>
<li>Count Room Operations </li>
<li>Oversee soft count processes, ensuring accuracy and timeliness, proper security protocols for transporting and storing funds. </li>
<li>Compliance &amp; Reporting </li>
<li>Ensure adherence to internal controls, Title 31, and gaming regulations. </li>
<li>Prepare and review financial, compliance, and audit reports. </li>
<li>Collaborate with regulators, auditors, and internal departments as needed. </li>
</ul>
Qualifications 
<ul>
<li>Bachelor’s degree in accounting, Finance, Business Administration, or related field (preferred). </li>
<li>Minimum of 5 years of progressive experience in casino cage, credit, or count operations, with at least 2 years in a supervisory or management role. </li>
<li>Strong knowledge of gaming regulations, internal controls, and Title 31 compliance. </li>
<li>Excellent leadership, communication, and organizational skills. </li>
<li>Proficiency in casino management systems, cash handling procedures, </li>
<li>Ability to work flexible hours, including nights, weekends, and holidays. </li>
</ul>
Skills &amp; Competencies 
<ul>
<li>High level of integrity and ethical judgment. </li>
<li>Strong analytical and problem-solving skills. </li>
<li>Detail-oriented with exceptional accuracy in financial transactions. </li>
<li>Ability to manage multiple priorities in a fast-paced environment. </li>
<li>Effective team leadership and conflict resolution skills. </li>
</ul>
Work Environment 
<ul>
<li>Fast-paced and secure environment within the casino cage </li>
<li>Frequent coordination with surveillance, security, revenue audit, and a variety of guests </li>
<li>May require standing, lifting, and handling currency for extended periods </li>
</ul>

Cage, Count, and Credit Manager

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
Sales and Marketing Manager is responsible for directing Cafe sales and marketing efforts that align with the overall Cafe operating strategy. This individual will also support the Cafe’s Senior Leadership Team in upholding all brand standards, core values, while meeting or exceeding Hard Rock’s business objectives.
<ul>
<li>Demonstrate financial comprehension of the Cafe’s budget and P&amp;L.</li>
<li>Execution and development of marketing initiatives. </li>
<li>Development of sales strategies that generate consistent year-over-year entrée count growth.</li>
<li>Manage marketing expenses in accordance with the Cafe’s budget and forecast models.</li>
<li>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</li>
<li>Market a multi- product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local).</li>
<li>Foster an environment of customer service in which all team members put the guest first in every situation. </li>
<li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. </li>
<li>Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met. </li>
<li>Ability to ideate and execute meetings &amp; events that exceed the expectations of all clients.</li>
<li>Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. </li>
<li>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. </li>
<li>Support team development and advancement along well-defined career paths. </li>
<li>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. </li>
<li>Possess a self-motivated approach to his/her own personal and professional growth. </li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>5+ years in a sales and marketing role preferably in a hospitality setting. </li>
<li>Experience with CRM platforms. </li>
<li>Expertise in social media platforms.</li>
<li>Background in music industry a plus.</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for sales.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. </li>
<li>Ability to sit for extended periods of time. </li>
<li>Ability to make repeating movements of the arms, hands, and wrists. </li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear. </li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. </li>
<li>Ability to turn or twist body parts in a circular motion. </li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. </li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

SALES & MARKETING MANAGER - CAFE

<h3>Job Description</h3>
Job DescriptionWe are looking for an experienced Accounting Manager/Supervisor to join our team in Las Vegas, Nevada. This contract position involves overseeing key accounting operations within the oil and gas services industry, ensuring compliance with regulations and maintaining financial integrity. The ideal candidate will bring a strong understanding of accounting principles, regulatory frameworks, and risk management strategies to support organizational goals. Responsibilities: • Manage month-end close processes, ensuring timely and accurate completion of financial records. • Oversee general ledger activities, maintaining consistency and accuracy across accounts. • Conduct financial statement audits to identify discrepancies and ensure compliance. • Perform account reconciliations to validate financial data and resolve variances. • Prepare and review journal entries to support accurate reporting and operational efficiency. • Ensure compliance with Minimum Internal Control Standards (MICS) and other regulatory requirements. • Implement process improvements to optimize accounting operations and internal controls. • Collaborate with internal audit teams to assess risk and strengthen compliance measures. • Support tax compliance processes, including preparation and submission of required documentation. • Utilize accounting software, such as BlackLine, to streamline financial reporting and reconciliation tasks.• Proven experience in accounting roles, particularly in month-end close and general ledger management. • Solid understanding of financial statement audits, account reconciliations, and journal entries. • Familiarity with casino gaming regulations and Minimum Internal Control Standards (MICS). • Expertise in tax compliance processes, including preparing and reviewing documentation. • Demonstrated ability to identify and implement process improvements within accounting functions. • Proficiency in accounting software tools, such as BlackLine, for financial reporting and reconciliation. • Strong analytical skills and attention to detail in managing complex financial data. • Excellent communication and collaboration abilities to work effectively with cross-functional teams.

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