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<h3>Job Description</h3>
Job Description
✅ Help customers via email, chat, and phone—solve problems and provide guidance. ✅ Follow simple, step-by-step processes to deliver world-class support. ✅ Work remotely on your schedule—no commute, no stress! ✅ Grow with us—opportunities for leadership and advancement.
Why Join Summit Edge Solutions?
No experience required—we provide full training and ongoing coaching. Work-life balance—design your schedule and work from home. Career growth opportunities—we promote from within. Supportive team culture—you’re never alone; we help you succeed. Performance bonuses—earn extra rewards for top-tier customer service.
Who We’re Looking For:
✔️ Strong communicators who love helping people. ✔️ Self-motivated, detail-oriented, and coachable. ✔️ Tech-savvy (comfortable using email, Zoom, and basic tools). ✔️ Positive mindset—we value people who bring energy and enthusiasm!
Apply today and start your new remote career with Summit Edge Solutions!
Company DescriptionSummit Edge Solutions – Elevate Your Career, Redefine Success At Summit Edge Solutions, we believe in breaking boundaries and creating limitless opportunities for professionals across industries. We are a leading remote-first company, dedicated to helping businesses thrive through innovative sales, customer support, and business development solutions. Our mission is simple: empower our people, deliver exceptional service, and drive success at every level. What We Do: We specialize in high-performance remote work solutions, offering businesses a streamlined approach to sales, client relations, and customer support. Our results-driven strategies ensure that companies can scale faster while providing outstanding customer experiences. Why Work With Summit Edge Solutions? ✅ People-First Culture: We invest in your growth and success. ✅ Remote Flexibility: Work from anywhere, on your own terms. ✅ Uncapped Earning Potential: Hard work = real results. ✅ Innovative Training &amp; Support: We set you up to win. ✅ Rapid Career Growth: We promote from within, creating limitless opportunities. At Summit Edge Solutions, we don’t just offer jobs—we provide career-changing opportunities that allow individuals to reach new heights professionally and financially. Ready to elevate your career? Join us and experience the Summit Edge difference 
<h3>Company Description</h3>
Summit Edge Solutions – Elevate Your Career, Redefine Success\r\nAt Summit Edge Solutions, we believe in breaking boundaries and creating limitless opportunities for professionals across industries. We are a leading remote-first company, dedicated to helping businesses thrive through innovative sales, customer support, and business development solutions. Our mission is simple: empower our people, deliver exceptional service, and drive success at every level.\r\nWhat We Do:\r\nWe specialize in high-performance remote work solutions, offering businesses a streamlined approach to sales, client relations, and customer support. Our results-driven strategies ensure that companies can scale faster while providing outstanding customer experiences.\r\nWhy Work With Summit Edge Solutions?\r\n✅ People-First Culture: We invest in your growth and success.\r\n ✅ Remote Flexibility: Work from anywhere, on your own terms.\r\n ✅ Uncapped Earning Potential: Hard work = real results.\r\n ✅ Innovative Training &amp; Support: We set you up to win.\r\n ✅ Rapid Career Growth: We promote from within, creating limitless opportunities.\r\nAt Summit Edge Solutions, we don’t just offer jobs—we provide career-changing opportunities that allow individuals to reach new heights professionally and financially.\r\n Ready to elevate your career? Join us and experience the Summit Edge difference

Remote Customer Support Specialist - Work from Anywhere!

<h3>Job Description</h3>
Job DescriptionAbout Us
Golden Belt Printing, INC. has been a cornerstone of the Great Bend community, operating under the same ownership and in the same location since 1980. Our professionals continue to help our company grow steadily to meet your expanding needs for visual communication and direct mail marketing.
About the Job
As a Virtual Customer Support Specialist, you will provide top-tier support via phone, email, live chat, and/or social media. You’ll work closely with internal teams to resolve issues and maintain high customer satisfaction, all while working from the comfort of your home.
Responsibilities
<ul>
<li>Respond to customer inquiries in a timely and professional manner via multiple channels (email, phone, live chat)</li>
<li>Troubleshoot customer issues and offer effective solutions</li>
<li>Maintain accurate records of customer interactions in the CRM system</li>
<li>Escalate complex cases to appropriate departments when necessary</li>
<li>Collaborate with team members to improve processes and service delivery</li>
<li>Follow company guidelines, scripts, and service policies to maintain brand integrity</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent</li>
<li>1–2 years of customer service experience preferred, especially in a virtual or call center setting</li>
<li>Strong communication skills (verbal and written)</li>
<li>Proficiency with help desk software, CRMs, and Microsoft Office or Google Workspace</li>
<li>Ability to multitask, prioritize, and manage time effectively</li>
<li>Comfortable working independently in a remote environment</li>
<li>Positive attitude and a strong commitment to providing excellent service</li>
</ul>
Bonus Points
<ul>
<li>Flexible work schedule</li>
<li>Medical, dental, and vision insurance</li>
<li>401(k) with employer match</li>
<li>Paid time off and holidays</li>
<li>Equipment/software provided for remote work</li>
<li>Ongoing training and career advancement opportunities</li>
</ul>

Virtual Customer Support Specialist

<h3>Job Description</h3>
Job Description
Looking to join a dynamic team in the energy industry? This HYBRID Tier 2 Customer Support Specialist role could be for you!
If you're passionate about problem-solving, love helping customers, and want a flexible work environment — check this out:
Pay Range: $22.50 - $26.50 Location: Houston, TX Schedule: Hybrid – Work from home 4 days/week, in-office 1 day/week (Wednesdays)
What You’ll Be Doing:
→ Tackling escalated customer cases in Salesforce → Investigating billing + account issues → Collaborating with internal teams + utility partners → Owning your workload + driving solutions
What We’re Looking For:
✔ Customer service rockstars ✔ Detail-oriented + independent workers ✔ Comfortable with Excel ✔ Bonus points for Salesforce or energy industry experience
Perks of the Role:
→ Flexibility to work remote → Great team + supportive environment → Opportunity to grow your skills in the energy industry
Ready to level up your career? Apply today and join a team where your skills really matter!
#NowHiring #CustomerSupportJobs #HybridWork #HoustonJobs #EnergyCareers #SalesforceJobs #JobOpportunity #WorkFromHome #CareersInEnergy
 Pay Details: $22.50 to $26.50 per hour Search managed by: Nicole Russ Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

Customer Support Specialist

<h3>Job Description</h3>
Job DescriptionOur client is committed to providing innovative B2B payment solutions for businesses worldwide. They empower finance leaders to focus on strategic decisions by streamlining the "how" and "when" of payments through innovative software. Their mission is to make financial transactions seamless, secure, and efficient. We are seeking an enthusiastic and detail-oriented IT Support Specialist to join the team. In this role, you will provide technical support for software, hardware, and telecommunications issues in a fast-paced, technology-driven environment. Job Description As an IT Support Specialist, you will troubleshoot and resolve technical issues, assist users with core applications, and deliver exceptional customer service to internal users. This position is an excellent opportunity to gain valuable experience in a fintech startup environment. Key Responsibilities
<ul>
<li>Provide technical support for hardware, software, operating systems, mobility devices, and telecommunications issues</li>
<li>Collect information, open tickets, and resolve or escalate hardware/software requests</li>
<li>Assist users with core banking applications and standard software, addressing technical concerns and ensuring proper usage</li>
<li>Answer, evaluate, and prioritize incoming assistance requests via phone, email, and self-service tools</li>
<li>Maintain technical documentation and track details for incident resolution</li>
<li>Create and update documentation for support procedures and problem-resolution steps</li>
<li>Adhere to company policies, complete required training, and stay updated on industry standards</li>
<li>Offer coaching, mentoring, or training to colleagues as a subject matter expert when needed</li>
</ul>
Skills
<ul>
<li>Broad technical knowledge in troubleshooting and resolving hardware, software, operating systems, and telecommunications issues</li>
<li>Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical users</li>
<li>Strong customer service focus with a commitment to delivering timely, professional solutions</li>
<li>Strong analytical, research, and troubleshooting abilities</li>
<li>Familiarity with platforms like Zoom, Slack, etc.</li>
<li>Specialized training in IT support tools and applications is a plus</li>
<li>Experience in a banking or financial environment is a plus</li>
</ul>
Qualifications
<ul>
<li>High school diploma required; Associates degree in Information Technology preferred</li>
<li>Minimum 1-2 years in IT Help Desk support required; experience in the financial industry is a plus</li>
</ul>

Remote IT Support Specialist

<h3>Job Description</h3>
Job Description
Description
We are seeking a detail-oriented and organized Administrative Support professional to join our team. The ideal candidate will be responsible for managing and processing cases and ensuring service requests are dispatched appropriately to the assigned branch. This role requires effective communication with colleagues, customers, and branches to resolve concerns, as well as maintaining accurate client data in our corporate database systems.
Key Responsibilities:
-Case Management: Manage and process cases, ensuring service requests are dispatched appropriately to the assigned branch.
-Communication: Communicate effectively with colleagues, customers, and branches to resolve concerns.
-Client Data Management: Enter and maintain new client set-up information and all client account data changes in corporate database systems.
-National Accounts: Ensure all relevant tasks associated with National Accounts are completed following contractual obligations.
-Salesforce Queue Management: Work in a queue within Salesforce to service requests by commercial customers for various pest control functions.
Qualifications:
-Detail-Oriented: Strong attention to detail and organizational skills.
-Communication Skills: Excellent verbal and written communication abilities.
-Technical Skills: Proficiency in Salesforce and other corporate database systems.
-Customer Service: Experience in customer service or administrative support roles.
Skills
customer support, administrative support, data entry
Additional Skills &amp; Qualifications
• Must have Salesforce experience 
• 2-5 years of recent customer support, data entry, administrative support, or order entry experience.
• Verbal and written communication skills, attention to detail, customer service skills, and interpersonal skills.
• Ability to work independently and manage one’s time.
• Ability to accurately document and record customer/client information.
• Ability to keep information organized and confidential.
• Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Pay and Benefits
The pay range for this position is $17.35 - $17.35/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Apr 17, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description
Job Title: Technical Support Specialist&nbsp; Location: REMOTE Job Type: Full-Time Pay rate: $21/hr on W2
Position Summary
Providing professional assistance for medical devices and safety software. This role is pivotal in ensuring a positive customer experience through technical troubleshooting, repair coordination, and service request management. You will interact with customers across multiple channels, offering timely and knowledgeable support to both external clients and internal stakeholders.
Key Responsibilities
<ul>
<li>Respond promptly and professionally to incoming inquiries via phone, email, chat, and other communication channels.</li>
<li>Document all customer interactions in designated systems in accordance with Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and internal process guidelines.</li>
<li>Create and manage service requests such as warranty repairs, non-warranty repairs, and preventive maintenance cases.</li>
<li>Ensure all interactions meet or exceed performance metrics including first-call resolution, customer satisfaction, and adherence to knowledge base usage.</li>
<li>Troubleshoot issues related to biomedical and electro-mechanical medical devices, providing solutions or escalating when necessary.</li>
<li>Process Return Material Authorizations (RMAs), including tracking and coordinating repairs and obtaining Purchase Orders for billable services.</li>
<li>Collaborate closely with cross-functional teams including field sales, technical services, and logistics to resolve issues efficiently.</li>
<li>Contribute to the improvement of service operations by identifying patterns and suggesting updates to knowledge articles or processes.</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>1–2 years of experience in a customer support or call center environment.</li>
<li>Hands-on experience with ERP systems (preferably Oracle EBS).</li>
<li>Basic technical knowledge of biomedical or electro-mechanical devices, with at least 1 year of relevant troubleshooting experience.</li>
<li>Excellent verbal and written communication skills in English and French.</li>
<li>Strong interpersonal skills with a customer-first mindset.</li>
<li>Ability to work independently, multitask, and remain composed in a high-pressure environment.</li>
</ul>
Education &amp; Experience
<ul>
<li>High School diploma or GED required.</li>
<li>Associate degree in Biomedical Technology or a related field preferred.</li>
<li>1 year of relevant work experience required; 2 years preferred.</li>
</ul>
Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs. Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities 
<h3>Company Description</h3>
Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities

Technical Support Specialist (REMOTE)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based systems allow CSRs to work from home while delivering professional service.
Job Description 
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction.
This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin.
Responsibilities:
<ul>
<li>
Answer inbound calls and assist customers with questions, concerns, or product/service issues
</li>
<li>
Use provided tools to document and resolve customer needs accurately
</li>
<li>
Follow established protocols for communication and case handling
</li>
<li>
Participate in required certification courses to qualify for client assignments
</li>
<li>
Deliver service in a professional and brand-aligned manner
</li>
<li>
Maintain performance targets in quality, communication, and efficiency
</li>
</ul>
Qualifications 
<ul>
<li>
High school diploma or GED required
</li>
<li>
Must be at least 18 years of age
</li>
<li>
Authorized to work in the United States
</li>
<li>
U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
</li>
<li>
Strong communication and active listening skills
</li>
<li>
Basic computer knowledge and typing ability
</li>
<li>
Ability to follow detailed instructions and meet performance standards
</li>
<li>
Prior customer service or call center experience is a plus
</li>
<li>
Spanish language skills are a bonus
</li>
</ul>
 Additional Information 
<ul>
<li>
Remote position – no commute
</li>
<li>
Paid training (after client certification)
</li>
<li>
Flexible schedule options
</li>
<li>
Paid time off
</li>
<li>
Career advancement opportunities
</li>
<li>
Access to telehealth benefits
</li>
<li>
All information kept confidential under EEO guidelines
</li>
</ul>

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