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<h3>Job Description</h3>
Job Description
To coordinate the operations of the agency facilities: delegate assignments and oversee progress of work orders; meet and coordinate with subcontractors; manage budget; coordinate routine maintenance; assist in the investigation of accident and incidents that occur on agency property. Oversee Environmental Health and Safety components of the Head Start Performance Standards. Maintain related records and ensure compliance with Head Start Performance Standards, Texas Child Care Licensing Minimum Standards and Cen-Tex Family Services Policy and Procedures.
Essential Job Responsibilities: 
Administrative / Supervision (30%) 
<ol>
<li>Hire, train, supervise, coach and evaluate the performance of the Maintenance Specialist.
<ol>
<li>Provide monitoring oversight of facilities to ensure that all regulatory programs and services are fully compliant. </li>
<li>Ensure playgrounds are safe and play structures are sound by initiating a yearly playground inspection. </li>
<li>Promote a cooperative team environment. </li>
<li>Maintain a system of consistent and accurate exchange of information with staff, vendors and subcontractors. </li>
<li>Perform on-site evaluations and collaborate with Managers regarding safety and compliance. </li>
<li>Assure that expenditures are appropriate within allowable budget. </li>
</ol>
</li>
</ol>
Planning and Documentation (30%) 
<ol>
<li>Develop and implement plans and procedures for the Facilities, Maintenance including lawn care, Transportation, and Environmental Health and Safety content areas to ensure that the program is in compliance with all applicable Head Start, Federal, and State regulations.</li>
<li>Monitor Maintenance Request Tracking to ensure requests are appropriately handled and resolved in a timely manner. </li>
<li>Schedule and coordinate repairs with subcontractors (electrician, plumber, locksmith, etc.) </li>
<li>Assess facility needs to evaluate and prioritize Maintenance Tracker Requests to determine assignments/scheduling and determine when projects should be contracted out. </li>
<li>Prepare and coordinate job bids, repair costs, and estimates. </li>
<li>Organize and maintain appropriate documentation for all facilities and maintenance of jobs, projects and equipment. </li>
<li>Conduct safety assessments for all facilities annually.</li>
<li>Review and update Emergency Preparedness Plan annually.</li>
<li>Develops and coordinate maintenance schedule for all agency vehicles.</li>
<li>Assist in budget and grant preparation by providing necessary estimates on facilities, playgrounds, parking areas, and vehicles.</li>
<li>Ensures all facilities obtain annual inspections required by state and federal guidelines.</li>
</ol>
Maintenance / Facilities (30%) 
<ol>
<li>Coordinate facility construction, renovations and playground development </li>
<li>Coordinate and/or perform routine emergency repairs and maintenance at all sites.</li>
<li>Assist facility staff in all aspects of the job as needed. </li>
<li>Monitor and evaluate the quality and completion of jobs. </li>
<li>Coordinate and/or perform after-hour emergency facilities and maintenance calls. </li>
</ol>
Misc. Job Responsibilities (10%) 
<ol>
<li>Conduct and attend meetings and training as appropriate. </li>
<li>Ensure annual inventory for tools and equipment. ??</li>
<li>Perform other duties as assigned. </li>
</ol>
Minimum Qualifications 
<ul>
<li>Associates or Bachelors Degree in business or related field desirable. </li>
<li>Playground Safety Inspector Certification (CPSI) or able to obtain within 1 year of hire date. </li>
<li>Minimum one-year supervisory experience, directing, scheduling, and evaluating maintenance/facilities staff. </li>
<li>Minimum two years experience in repair and maintenance of equipment, furniture, fixtures, facilities systems, grounds and structures.</li>
<li>Intermediate to advance computer skills, including internet and e-mail. </li>
<li>Valid Texas Driver’s License. </li>
<li>Must have scheduling flexibility to perform occasional after-hours emergency services.</li>
<li>Employment contingent upon the results of the following:
<ul>
<li>Enrollment in the Child Care Division – Central Background Registry </li>
</ul>
</li>
<li>DMV check
<ul>
<li>Physical capacity examination </li>
</ul>
</li>
</ul>
Knowledge, Skills and Abilities 
<ul>
<li>Substantial decision making relative to personnel, safety, fiscal and facility/maintenance management. </li>
<li>Significant problem solving and diagnostic skills. </li>
<li>Ability to interpret and implement a variety of regulatory standards and guidelines. </li>
<li>Ability to communicate (verbal and written) effectively and appropriately with others. </li>
<li>Advanced knowledge and ability to repair and maintain equipment, furniture, fixtures, facilities systems, grounds and structures.</li>
<li>Regular lifting up to 70lbs, to load and transport bulk supplies, furniture, fixtures, etc.</li>
<li>Occasional lifting of over 70lbs., with assistance.</li>
<li>Regular crouching, bending, twisting, stooping, kneeling, etc. to facilitate various repairs and maintenance activities. </li>
<li>Regular reaching including over-head to stock and retrieve supplies, equipment, painting, repairs, etc. </li>
<li>Regular keyboarding, filing, phone and computer use sitting at workstation. </li>
</ul>

Operations Manager

<h3>Job Description</h3>
Job Description
Who is Drive DeVilbiss…

Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world. 
“Leading the World with Innovative Healthcare Solutions that Enhance Lives”
Summary (Major Purpose of the Role):
As Operations Manager, you will play a key role in managing the day-to-day Operations at a local Distribution Center including but not limited to shipping, receiving, inventory control. Oversees all distribution activities and ensures agreed service levels are met for customers. Responsible for ensuring infrastructure, processes and organization are continuously developed to support requirements. Continually optimizes DC to improve cost, productivity, service, and talent. The Operations Manager will ensure that all orders are processed within the company set metrics and will report directly to the Director of Operations. 
Main Activities/Responsibilities:
<ul>
<li>Management of the Quality Management System and ISO certification expectations</li>
<li>Provide support and leadership to distribution center staff</li>
<li>Develop and improve warehouse processes</li>
<li>Strive for continuous improvement following the Lean principles</li>
<li>Ensure the compliance with national and company Health &amp; Safety regulations </li>
<li>Organize and supervise the functions of assigned areas </li>
<li>Collaborate to optimize the storage space and material flow using warehousing practicing - proper warehouse space utilization, slotting, and inventory management</li>
<li>Ensure stock integrity in compliance with rules set by Inventory Control</li>
<li>Develop and Implement Distribution Best Practices</li>
<li>Engage, manage and drive accountability to direct reporting staff</li>
<li>Develop people through appropriate training, performance reviews and structured succession plans as appropriate </li>
<li>Ensure recruitment of non-exempt and exempt personnel for approved positions</li>
<li>Have a customer focused approach to distribution quality and service</li>
<li>Report on all associated metrics and ensure meeting exceeding in all areas</li>
<li>Ensure and control quality and performance of suppliers, who contribute to the warehouse performance (suppliers of packaging material, temporary labor etc)</li>
<li>Manage communication with the customer service organization to ensure focusing on improving service and quality</li>
<li>Ensure employee development and morale is a key focus</li>
<li>Ensure the compliance of SOP’s</li>
<li>Fully understand and manage overall distribution spend</li>
<li>Participate in various projects as advised by the direct Manager</li>
<li>Identify and advise pro-actively on strategic development needs (operation / infrastructure / automation)</li>
<li>Identify and develop detailed concepts for operational improvements</li>
<li>Ensure continuous improvement process using Lean applications/tools</li>
<li>Review assigned operational areas daily to ensure the distribution center is neat and well organized and that damage to product, equipment and facility is prevented</li>
<li>Ensure that all safety procedures and policies are followed</li>
<li>Drive employee engagement consistent with company values </li>
</ul>
Competencies:
<ul>
<li>Excellent written &amp; oral communication skills</li>
<li>Ability to effectively interact with various internal and external customers/ vendors</li>
<li>Ability to multi-task</li>
<li>Ability to organize efficiently and effectively</li>
<li>Ability to exercise logical and sound judgment</li>
<li>Ability to work independently</li>
<li>Willingness to be on call for emergencies</li>
<li>Proficient skills using MS Office Suite (MS Excel, Project, Word, PowerPoint, Outlook)</li>
<li>Proficient project management skills</li>
<li>Proficient decision making and problem-solving skills</li>
<li>Proficient mediation skills</li>
<li>Extensive knowledge in SAP or equivalent warehouse management systems</li>
</ul>
Reporting Relationships and Supervision:
<ul>
<li>Engage, manage and drive accountability to direct reporting staff</li>
<li>Develop people through appropriate training, performance reviews and structured succession plans as appropriate</li>
<li>Distribution Supervisors of assigned area will report directly into this job role, all other associates will report indirectly into this job role</li>
</ul>
 Education and Experience:
<ul>
<li>Required: Bachelor’s degree or equivalent of 5 to 10 years related experience</li>
<li>Extensive experience in a leading warehouse management</li>
<li>Experience in warehouse setup and design (product slotting, pick path optimization, engineering standards)</li>
<li>Experience in people Management</li>
<li>Experience with customer and vendor engagement</li>
<li>Extensive knowledge in SAP or equivalent warehouse management systems</li>
<li>Master’s Degree within Logistics/Engineering/Business Management preferred</li>
<li>Preferred Certification in Lean/Six Sigma</li>
</ul>
Your Physical Demands/Work Environment:
<ul>
<li>Physical activity includes walking, standing, bending, squatting, reaching above shoulders and lifting up to 50 lbs or engaging the two person lift if the lbs are more than 50lbs. </li>
<li>Performs activities in a warehouse environment. May be subject to changes in temperature and exposure to dust.</li>
</ul>
Why Apply to Drive DeVilbiss…
Competitive Benefits, Paid Time Off, 401(k) Savings Plan and Canada has the retirement savings plan.
“Drive DeVilbiss is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Drive DeVilbiss strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered person because of race, color, religion, gender, sexual orientation, gender identity, pregnancy and/or parental status, national origin, age, disability status, protected veteran status, genetic information (including family medical history), or any other characteristic protected by federal, state, or local law. Drive DeVilbiss complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.”
Pursuant to California Labor Code § 432.3, Drive DeVilbiss Healthcare provides the following pay scale for this position. The salary range for this role is from $88, 240 to $110,300 per year. Actual compensation may vary depending on factors such as the applicant’s experience, specialization, and education, as well as the company’s requirements. The stated range does not include bonuses, incentives, differential pay, or other forms of compensation or benefits which may be offered to the applicant, if eligible under the company’s policies.

<h3>Job Description</h3>
Job DescriptionDescription:
Oversee, direct, and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Requirements:
Primary:
<ul>
<li>Promote, work, and act in a manner consistent with the mission of Goodfellas Pizzeria and Wiseguy Lounge.</li>
<li>Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.</li>
<li>Monitor and maintain compliance with health and fire regulations regarding food preparation and serving, and building maintenance.</li>
<li>Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.</li>
<li>Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.</li>
<li>Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.</li>
<li>Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.</li>
<li>Count money and make bank deposits.</li>
<li>Investigate and resolve complaints regarding food quality, service, or accommodations.</li>
<li>Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.</li>
<li>Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.</li>
<li>Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.</li>
<li>Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.</li>
<li>Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.</li>
<li>Maintain food and equipment inventories, and keep inventory records.</li>
<li>Schedule staff hours and assign duties.</li>
<li>Establish standards for personnel performance and customer service.</li>
<li>Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.</li>
<li>Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.</li>
<li>Keep records required by government agencies regarding sanitation or food subsidies.</li>
<li>Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.</li>
<li>Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance.</li>
<li>Be knowledgeable of restaurant policies regarding personnel</li>
<li>Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.</li>
<li>Continually strive to develop staff in all areas of managerial and professional development.</li>
<li>Order and purchase equipment and supplies.</li>
<li>Review work procedures and operational problems to determine ways to improve service, performance, or safety.</li>
<li>Assess staffing needs and recruit staff.</li>
<li>Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.</li>
<li>Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.</li>
<li>Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.</li>
<li>Attend all scheduled employee meetings and offers suggestions for improvement.</li>
<li>Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.</li>
<li>Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.</li>
</ul>
Supplemental:
<ul>
<li>Monitor employee and guest activities to ensure liquor regulations are obeyed.</li>
<li>Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.</li>
<li>Develop, plan, and implement restaurant marketing, advertising and promotional activities and campaigns.</li>
<li>Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.</li>
<li>Create specialty dishes and develop recipes to be used in dining facilities.</li>
<li>Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.</li>
<li>Take dining reservations.</li>
</ul>
Tools &amp; Technology:
<ul>
<li>Cash registers, Point-of-sale terminals, POS software, and workstations.</li>
<li>Personal computers, tablets, smart phones and/or handheld devices.</li>
<li>Software: Accounting, analytical or scientific software, calendar and scheduling, communications server, data base user interface and query, desktop publishing, electronic mail, financial analysis, graphics or photo imaging, inventory management, office suite, point-of-sale, presentation, spreadsheet software, time accounting, word processing, and web applications.</li>
</ul>
Compensation and Benefits:
<ul>
<li>Quarterly profit-sharing bonus program with senior leadership and management teams.</li>
<li>Tipped Compensation for excellent service provided.</li>
<li>Employee Discounts on food and beverages.</li>
<li>Health and Life insurance coverage.</li>
<li>401K with Employer Match for long-term savings.</li>
<li>Paid Time Off for rest and personal time.</li>
<li>Career growth potential - Opportunity to advance to higher managerial roles, such as: Area Manager.</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
The Operations Manager is responsible for departmental P &amp; L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives.
<ul>
<li>Demonstrate financial comprehension of the cafe’s budget and P&amp;L.</li>
<li>Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards.</li>
<li>Manage labor schedules in line with the cafe’s budget and forecast models.</li>
<li>Successfully run a department and/or cost center.</li>
<li>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</li>
<li>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</li>
<li>Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction.</li>
<li>Foster an environment of customer service in which all team members put the guest first in every situation.</li>
<li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.</li>
<li>Remain an objective observer of the standards of service to ensure guest expectations of the Brand &amp; Cafe are upheld.</li>
<li>Ability to engage with guests in regards to music both current and past.</li>
<li>Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.</li>
<li>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance.</li>
<li>Support staff development and advancement along well-defined career paths.</li>
<li>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.</li>
<li>Possess a self-motivated approach to their own personal and professional</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant.</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for serving people.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.</li>
<li>Ability to sit for extended periods of time.</li>
<li>Ability to make repeating movements of the arms, hands, and wrists.</li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear.</li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

MANAGER - OPERATIONS

<h3>Job Description</h3>
Job Description
 
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you!
We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!
WHAT WE OFFER:
<ul>
<li>Career advancement opportunities</li>
<li>Employee discounts</li>
<li>Competitive pay</li>
<li>Daily Pay Option</li>
<li>Flexible work schedule</li>
<li>Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)</li>
<li>Paid Vacation</li>
</ul>
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Monitors and ensures compliance with all guidelines for operations </li>
<li>Conducts monthly department meetings to review new procedures and solicit input from all employees </li>
<li>Handles and provides resolution to guest complaints and employee issues </li>
<li>Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures </li>
<li>Answers inquiries pertaining to hotel policies and services </li>
<li>Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines </li>
<li>Ensures property hiring practices comply with all state and federal requirements </li>
<li>Performs functions of the General Manager in their absence </li>
<li>Supervises work activities of housekeeping staff</li>
<li>Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management</li>
<li>Ensures adherence to company quality standards by inspecting rooms, including deep cleans</li>
<li>Distributes keys and work assignments to staff</li>
<li>Addresses guest complaints regarding housekeeping service or equipment</li>
<li>Assists General Manager in the selection of housekeeping personnel</li>
<li>Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures</li>
<li>Monitors linen and guest supply inventory</li>
<li>Reports any maintenance repairs to maintenance staff; records repair information in maintenance log</li>
<li>Completes follow-up on vacant or occupied rooms</li>
<li>Assumes function of Housekeeper as necessary</li>
<li>Takes control of lost and found items as appropriate</li>
<li>All other duties as assigned</li>
</ul>
SUPERVISORY RESPONSIBILITIES: 
Directly supervises front desk, housekeeping, laundry, and/or maintenance staff as determined by General Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems 
WHAT WE ARE LOOKING FOR:
<ul>
<li>Preferably 1+ year of similar experience in Select Service or Extended Stay properties</li>
<li>Brand Experience preferred.</li>
<li>Knowledgeable in Inventories, Scheduling, and Ordering.</li>
<li>Valid Driver’s License.</li>
<li>Open Availability.</li>
<li>Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. </li>
</ul>

<h3>Job Description</h3>
Job Description
Job Title: Operations &amp; Carrier Relations Manager Company: One Insurance Services Location: In-office/Hybrid
Job Summary: The Manager of Operations and Carrier Relations at One Insurance Services is responsible for overseeing agency operations and maintaining strong relationships with insurance carriers to enhance data integration. A key focus of this role is managing, implementing, and ensuring the accuracy and efficiency of carrier downloads into AMS360 while maintaining compliance.
This role will also take over the RoboForm and carrier credentials workflow, ensuring secure and efficient management of login credentials and system access for carrier portals. The ideal candidate has experience with AMS360, carrier data integration, and operational process improvement.
Key Responsibilities:
AMS360 Management &amp; Carrier Integrations
<ul>
<li>
Manage integration of carrier downloads into AMS360, ensuring proper data mapping, reconciliation, and functionality.
</li>
<li>
Build and maintain relationships with insurance carriers to facilitate seamless data transfers and troubleshoot integration issues.
</li>
<li>
Collaborate with AMS360 support teams and vendors to resolve system challenges and enhance efficiency.
</li>
<li>
Develop and implement best practices for AMS360 usage, ensuring staff training and effective utilization.
</li>
<li>
Monitor carrier downloads, system updates, and automation tools to improve data accuracy and workflow efficiency.
</li>
</ul>
Operations, Compliance &amp; Credential Management
<ul>
<li>
Oversee daily agency operations to ensure efficiency and compliance with industry regulations.
</li>
<li>
Ensure adherence to insurance data security protocols and regulatory requirements related to carrier integrations.
</li>
<li>
Optimize workflows within AMS360, eliminating inefficiencies and improving service delivery.
</li>
<li>
Track KPIs and generate AMS360 reports to assess agency performance and identify growth opportunities.
</li>
<li>
Take over the RoboForm and carrier credentials workflow, managing secure storage, organization, and access.
</li>
</ul>
Technology &amp; Implementation
<ul>
<li>
Manage AMS360 system upgrades, process automation, and new functionality implementation.
</li>
<li>
Identify and implement efficiency improvements, such as API integrations and automated workflows.
</li>
<li>
Act as the primary liaison between the agency, carriers, AMS360 providers, and IT teams.
</li>
<li>
Oversee data migration, system customizations, and employee training on AMS360 best practices.
</li>
</ul>
Financial &amp; Performance Oversight
<ul>
<li>
Collaborate with leadership on budgets and financial strategies related to AMS360 and carrier integrations.
</li>
<li>
Analyze operational data and carrier reports to identify cost-saving opportunities and process improvements.
</li>
<li>
Optimize vendor relationships and technology investments to maximize ROI.
</li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>
Bachelor’s degree in Business Administration, Insurance, Information Systems, or related field.
</li>
<li>
5+ years of experience in insurance agency operations, AMS360 management, and carrier relations.
</li>
<li>
Strong expertise in AMS360, including downloads, reporting, system customization, and automation.
</li>
<li>
Technical knowledge of carrier data feeds, reconciliation processes, and compliance requirements.
</li>
<li>
Experience in process improvement, workflow optimization, and technology implementation.
</li>
<li>
Excellent leadership, analytical, and problem-solving skills.
</li>
<li>
Ability to collaborate with IT, vendors, carriers, and internal teams to drive operational efficiency.
</li>
</ul>
What We Offer: At One Insurance Services, we invest in our employees and their future. Our entrepreneurial culture encourages open communication and teamwork, empowering everyone to make the best decisions for clients and the organization. Benefits include:
<ul>
<li>
Flexible in-office, hybrid, or remote work options
</li>
<li>
Competitive salary and benefits package: medical, dental, vision, life, and short-term disability insurance
</li>
<li>
401(k) with matching contributions
</li>
<li>
PTO package including holidays and personal time off
</li>
<li>
Bonus opportunities
</li>
<li>
Great work/life balance
</li>
</ul>
Equal Employment Opportunity (EEO) Statement: One Insurance Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local laws.
If you’re ready to take on this exciting leadership role, apply today!

<h3>Job Description</h3>
Job DescriptionDescription:
 The Operations Manager is responsible for leading and developing a cross-functional team across Project Management, Installation, and Design. This role ensures seamless coordination, process excellence, and customer satisfaction through effective leadership, planning, and execution. The ideal candidate is a hands-on, solutions-oriented leader who thrives in a fast-paced, project-driven environment and is passionate about improving systems, training teams, and delivering exceptional results. 
<ul>
<li>Team Leadership &amp; Development 
<ul>
<li>Lead, coach, and support a team of Project Managers and department leads across Installation and Design. </li>
<li>Assign projects and manage workload balance across the team. </li>
<li>Provide guidance on complex or large-scale projects to ensure successful delivery. </li>
<li>Recruit, train, and develop team members; implement onboarding and training programs to reduce ramp-up time. </li>
</ul>
</li>
<li>Operational Excellence &amp; Process Improvement 
<ul>
<li>Identify and implement new technologies, tools, and processes to improve efficiency and quality. </li>
<li>Drive continuous improvement initiatives focused on productivity, waste reduction, and profitability. </li>
<li>Establish best practices for project execution and operational management.</li>
<li>Oversee project documentation, reporting, and communication to ensure consistency and accountability. </li>
</ul>
</li>
<li>Quality, Customer Experience &amp; Collaboration 
<ul>
<li>Partner with internal departments to ensure alignment and collaboration across functions. </li>
<li>Lead resolution of customer issues or complaints through established quality processes. </li>
<li>Maintain a culture of ownership, responsiveness, and accountability throughout the team. </li>
</ul>
</li>
<li>Financial &amp; Performance Management 
<ul>
<li>Monitor key operational metrics including contribution margin, project timelines, and budget adherence. </li>
<li>Participate in annual budget development and CapEx planning. </li>
<li>Align operational priorities with company goals and performance targets. </li>
</ul>
</li>
<li>Other Duties as Assigned 
<ul>
<li>Support the President and leadership team with special initiatives and strategic projects as needed. </li>
</ul>
</li>
</ul>
 
Requirements:
Education:
<ul>
<li>Bachelor’s degree required (Construction Management, Business Administration, or related field preferred). </li>
</ul>
Experience:
<ul>
<li>5–10 years of experience in project management, preferably within construction, manufacturing, or signage environments. </li>
<li>3–5 years of experience in a management or leadership role. </li>
<li>Proven experience driving process improvement and leading cross-functional teams. </li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong understanding of the construction or fabrication industry. </li>
<li>Proficiency with Microsoft 365 and project management tools. </li>
<li>Excellent organizational, communication, and problem-solving skills. </li>
<li>Ability to lead under pressure and meet tight deadlines. </li>
<li>Experience in the signage or architectural graphics industry is a plus. </li>
</ul>

<h3>Job Description</h3>
Job Description
Operations Manager
Location: Grapevine, Texas Compensation: $75,000–$95,000 (commensurate with experience) Employment Type: Full-time, Exempt
About the Role
LifeBranch Wealth Partners is a Private Wealth Advisory Practice with Ameriprise Financial, seeking an experienced and process-oriented Operations Manager to join our growing wealth management practice. This role will serve as a key operational leader—helping to streamline workflows, oversee practice initiatives, and ensure consistent, high-quality execution across the team.
The ideal candidate is someone who thrives on structure, organization, and efficiency. You’ll work closely with firm leadership to implement systems that support both client service excellence and internal collaboration—keeping projects and priorities moving forward with precision.
Key Responsibilities
<ul>
<li>Oversee the day-to-day operational functions of the practice, ensuring smooth processes and timely execution.</li>
<li>Lead the implementation and adoption of new systems and tools, such as MoneyGuide&nbsp;and other practice management platforms.</li>
<li>Partner with advisors and staff to evaluate, refine, and document workflows for greater efficiency and consistency.</li>
<li>Serve as a central resource for communication and accountability, ensuring tasks are completed and initiatives stay on track.</li>
<li>Assist with training and process rollouts, helping team members adapt to evolving systems and expectations.</li>
<li>Identify opportunities to improve the client and team experience through streamlined operations, automation, and best practices.</li>
<li>Maintain confidentiality, professionalism, and alignment with Ameriprise compliance and operational standards.</li>
</ul>
Qualifications
<ul>
<li>5+ years of experience in financial services, preferably within an Ameriprise-affiliated or similar wealth management practice.</li>
<li>Strong understanding of industry systems, terminology, and operational workflows.</li>
<li>Proven ability to manage multiple priorities, coordinate across teams, and deliver on deadlines.</li>
<li>Experience with practice management or CRM systems (e.g., Salesforce, MoneyGuide, or similar).</li>
<li>Exceptional communication, problem-solving, and leadership skills.</li>
<li>Ability to take initiative and bring order to complex projects or competing priorities.</li>
</ul>
Preferred Attributes
<ul>
<li>Demonstrated ability to lead without micromanaging—creating alignment and structure while empowering others.</li>
<li>A natural inclination for organization, process design, and follow-through.</li>
<li>High level of emotional intelligence and ability to foster collaboration and accountability.</li>
<li>Experience supporting a fast-paced, high-performing advisory team.</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Competitive base salary of $75,000–$95,000, depending on experience and scope of leadership responsibilities.</li>
<li>Comprehensive benefits package, which may include:</li>
<ul>
<li>50% of health insurance premium paid for employee only, up to a monthly maximum. Dental, vision and disability insurance also available.</li>
<li>Paid time off and paid holidays</li>
<li>Simple IRA with employer match</li>
<li>Group term life insurance</li>
<li>Opportunities for professional development and growth</li>
</ul>
</ul>
About Our Practice
LifeBranch Wealth Partners is a Private Wealth Advisory Practice with Ameriprise Financial, dedicated to helping clients manage their financial lives with clarity, purpose, and confidence. Guided by values of trust, dependability, and teamwork, we provide personalized, holistic planning that supports clients through every stage of life. As a Forbes Best-in-State Wealth Management Team (2025), we’re proud of our culture of integrity, service, and collaboration — and we’re seeking someone who can bring structure, energy, and operational excellence to our next chapter of growth.
To Apply: Please submit your résumé and a brief cover letter outlining your experience in financial services operations.
Equal Opportunity Employer We are an equal opportunity employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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