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<h3>Job Description</h3>
Job DescriptionDescription:
PenBay Technology Group is seeking a Records and Information Management Specialist to provide full time support on-site in working as part of contract team with the DoD Office of the General Counsel (OGC).
 
 Description:
<ul>
<li>Assist the Component Records Management Officer (CRMO) developing and maintain current program directives outlining policies, procedures, and guidance relating to the maintenance, retention, preservation, and disposition of records ensuring that policy imposed by higher authority is implemented.</li>
<li>Function as the technical expert on records management policies, systems, procedures and activities for the respective office.</li>
<li>Assist the CRMO with overseeing Record Liaisons (RL) duties.</li>
<li>Develop required record management documents for respective office.</li>
<li>Follow record management policies and procedures in accordance with required records management guidelines and regulations.</li>
<li>Understand and implement various ERM software, such as document management systems (DMS), content management systems (CMS), and enterprise content management (ECM) platforms.</li>
<li>Ensure records are archived appropriately when no longer used but still required for legal and/or historical purposes.</li>
<li>Utilize skills in data organization, database structures, querying languages, classification, retrieval, and metadata management.</li>
<li>Maintain responsibility for records retention, disposition, and transfers, annual inspection of files and file plans.</li>
<li>Ensure responsibility for awareness of security requirements and procedures for properly handling and storing/archiving unclassified and classified records.</li>
<li>Be responsible for meeting all record management annual requirements.</li>
<li>Arrange and categorize documents for digitizing.</li>
<li>Implement strategies for protecting records in case of data loss, emergencies, and ensuring continuity of operations.</li>
<li>Provide training and/or instruction to personnel on records management and best practices and procedures.</li>
<li>Coordinate with RLS to ensure that incoming and departing personnel receive and complete the required documents and briefings.</li>
<li>Codify and categorize documents for digital files.</li>
</ul>
Requirements:
Experience/Skills Requirement
<ul>
<li>Three (3) years of experience relevant with NARA and DoD records management procedures and with records management software applications.</li>
<li>Experience with security requirements and procedures for properly handling and storing/archiving unclassified and classified records. </li>
<li>Understanding of DoD, Joint Staff, and the Military Departments standards of practice.</li>
<li>The ability to leverage established relationships with other DoD components and agencies.</li>
<li>Proficiency with Microsoft Office Suite of Applications (Word, Excel, and PowerPoint) and common office software applications.</li>
<li>Flexible team player and capable of interacting at all levels within the customer space as well as other parts of the defense community.</li>
<li>Flexibility to accommodate time-sensitive and mission-critical work.</li>
</ul>
 Required Clearance:
<ul>
<li>TS/SCI.</li>
</ul>

Records Information Management Specialist

<h3>Job Description</h3>
Job Description
gTANGIBLE Corporation (gTC), <a href="http://www.gtangible.com" target="_blank">www.gtangible.com</a>, is a S corporation and a registered Government contractor that provides services and solutions in:
<ul>
<li>National Security Programs</li>
<li>Professional, Administrative, and Management Support</li>
<li>Mission and Warfighter Support</li>
</ul>
 
We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position.
 Requisition Type: Part Time
Position Status: Open
Position Title: Visitor Management Specialist
Location: Washington, DC
Security Clearance Level: Secret Clearance.
 
Duties and Responsibilities
Part time opportunities for weekend and holiday shifts as well as on-call opportunities to cover weekday shifts. Provide visitor management support to Federal Protective Service (FPS) Visitor Management and Access Control (VMAC) program office located at the St. Elizabeths Campus, Washington D.C. VMAC is responsible for overseeing the Visitor Management and Access Control at St. Elizabeths providing security at the facilities, positive control of all visitors and safety of employees on site. Tasks include the following:
<ul>
<li>Ensure the visitor is located with the Visitor Management System (VMS) prior to assigning the visitor a visitor badge. </li>
<li>For visitors that are not issued a Common Access Card (CAC) or Personal Identity Verification (PIV) card, ensure the visitor's identification is an authentic government issued identification card, per issued guidelines, to include the Real ID Act. </li>
<li>Issue parking passes that are approved in either VMS or by the Office of the Chief Readiness Support Officer (OCRSO).</li>
<li>Follow all guidance provided by FPS pertaining to large events and ceremonies specific to the St. Elizabeths campus. </li>
<li>Coordinate directly with FPS technical representatives to ensure requests are processed in a manner that meets Agency operational needs, address non-routine visitor requests, and/or alert Security offices to any visitor emergency needs that affect the life or safety of others or present a threat to the government facility or property.</li>
<li>Answer telephones and electronic emails as they pertain to Visitor Management duties.</li>
<li>Conduct background checks using the National Crime Information Center (NCIC) database.</li>
<li>Adjudicate results by using established policies and procedures as they pertain to visitor access control requests.</li>
</ul>
<ul>
<li>Research criminal history by reviewing court case information relating to arrests, history, and dispositions. </li>
<li>Conduct secondary inquiries into immigration databases through the National Law Enforcement Telecommunications System (NLETS), The International Criminal Police Organization (INTERPOL) and render approval or denial of Campus visit requests based upon potential visitors' criminal history in accordance with established policies.</li>
<li>Process all visitor to allow access to work site location in line with established policies and procedures by using the Visitor Management System (VMS) and other Information Technology systems provided. The VMS is a workflow-based program that facilitates the submission of visit requests by authorized campus employees. The VMS also allows for the processing and approval of the requests by Visitor Management personnel. </li>
<li>Support Stakeholders and FPS for coordination of Visitor Management aspects of large events and ceremonies on the St. Elizabeths campus. </li>
<li>Assist with managing the visitor management portion of upper campus construction projects.</li>
<li>Attend reoccurring construction meetings relating to upcoming projects, events, personnel changes, and scheduling.</li>
<li>Provide briefings on behalf of FPS to visitors, advising of procedures, policies, and addendums pertinent to approved campus access.</li>
<li>Provide support for yearly events. St. Elizabeths holds between 150 to 200 events per year.</li>
<li>Maintain confidentiality and Personal Identification Information (PII). Information in accordance with the Privacy Act of 1974 and DHS policies and procedures. </li>
<li>Work effectively with other branches and divisions within the organization to accomplish tasks. </li>
<li>Provide assistance, as needed, with special projects. </li>
</ul>
Knowledge and Qualifications
<ul>
<li>A minimum of three (3) years of experience in visitor management in private, public or federal facilities that require controlled access processes.</li>
<li>Experience with NCIC/NLETS is highly desired.</li>
<li>Experience should include reviewing and approving visit requests to facilities requiring controlled access in accordance with organizational policies. </li>
<li>Ability to communicate effectively, both orally and in writing in English. </li>
<li>Ability to conduct detailed research and analysis of technical data.</li>
<li>Ability to read and interpret management policy, regulations, and directives. </li>
<li>Proficiency in Microsoft Office 2010 or higher to include Word, Access, Excel, PowerPoint.</li>
<li>Ability to work effectively with a group or independently, in a past paced work environment.</li>
<li>Demonstrate extensive communication skills that encompass empathy, problem solving, and customer service skills. </li>
<li>Successful candidates must have customer service experience.</li>
<li>Ability to remain alert and focused throughout the shift.</li>
<li>Ability to walk to/from gates within the St. Elizabeth campus in different weather conditions.</li>
</ul>
 
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Visitor Management Specialist (Part Time)

<h3>Job Description</h3>
Job Description
CGH Technologies, Inc. (CGH) is a business solutions firm, specializing in Data Management, Software Engineering, and Business Intelligence solutions. Located within the Washington corridor, CGH has worked successfully with Government, Commercial and International sectors, providing management consulting, software development and facilities/infrastructure design, maintenance and program management support of large, complex operational environments and facilities security maintenance. CGH has an exciting opportunity for a Sr. ATM Specialist to join the CGH Team.
 
Purpose:
Support process analysis to describe and create defined business, IT, facilities and operations controls and processes associated with the Joint Air Traffic Operations Command (JATOC) and JATOC areas.
 
Responsibilities:
<ul>
<li>Air Traffic Operations Assist Support:</li>
<li>Provide on-site, and virtual, support for FAA System Operations, Terminal, Safety, and Technical Operations personnel working the Air Traffic Organization (ATO) Watch Officer (AWO) position by providing assistance, coaching and tools necessary for AWO duties.</li>
<li>Schedule and facilitate collaborative messaging meetings with FAA Senior Technical Operations Watch Officers (STOWO) and the JATOC General Manager.</li>
<li>Update and maintain multiple AWO email lists, adding new recipients to the lists as requested by FAA leadership.</li>
<li>Update and maintain an integrated schedule for team members who are conducting AWO, Air Traffic (AJT) Specialist, and AWO Assistant duties.</li>
<li>Develop and publish new Read and Initial articles and memorandums regarding FAA senior leadership's direction as it relates to AWO duties and messaging. </li>
<li>Review the AWO Significant Event Emergency Notification System (ENS) checklists and make adjustments to scripts based on user inputs and direct observations. Update the ENS notification list with agency personnel changes as required.</li>
<li>Audit and update the Read and Initial Binder at the ATO Watch Officer desk.</li>
<li>Continuous updates to the JATOC Outlook Briefing distributed to Executive Leadership. </li>
<li>Provide comprehensive Quality Control audits of ATO Watch Officer messages to Executive Leadership. Publish the results of these audits weekly and monthly as directed by the JATOC GM.</li>
<li>Continuously update and maintain the JATOC AWO Incident Monitor Dashboard, including Daily Operational Items, JATOC Personnel list and Events list.</li>
<li>Operational Review and Improvement Support:</li>
<li>Attend the JATOC Element Manager's meeting with the JATOC GM when requested. </li>
<li>Attend the bi-weekly JATOC General Manager and Support Team Specialist's meetings. </li>
<li>Support the JATOC General Manager in meetings regarding the implementation of the FAA SkyWatch program. </li>
<li>Training Support:</li>
<li>Provide the JATOC Crisis Action Team (J-CAT) Crisis Response Manager with updated modules for inclusion in their new personnel training.</li>
<li>Coordinate and conduct AWO familiarization and OJT training for new ATO Watch Officer personnel.</li>
<li>Design and facilitate small and large-scale readiness exercises for all JATOC personnel. Provide post-exercise reports including lessons learned.</li>
<li>Delivery of Leadership training to all JATOC personnel.</li>
<li>Other Support:</li>
<li>Provide administrative support for the JATOC General Manager as required and the JATOC Crisis Action Team (JCAT) Response Manager during Huricanes/Significant Events. </li>
<li>Provide the JATOC Crisis Action Team manager with pertinent status reports and data for the Air Traffic Organization Chief of Staff report.</li>
<li>Assist the Air Traffic Watch Officer with setting up SkyWatch accounts, various website bookmarks and using the status boards. </li>
<li>Provide off-site support at the Mt Weather Emergency Operations Center (EOC) during exercises and duplication of service efforts, conducting AWO duties at a contingency location. </li>
</ul>
Qualifications 
 
Number of Years Experience Required:
<ul>
<li>10+ years delivering similar support within the aviation industry. </li>
</ul>
 
Minimum Education and Certifications Required:
<ul>
<li>Bachelor's Degree in relevant field. Degree in Aviation, Engineering, or Math is preferred.</li>
</ul>
 
Technical Skills Required:
 
Computer Skills:
<ul>
<li>Microsoft Office 365</li>
</ul>
 
Other Knowledge, Skills, and Abilities Required:
<ul>
<li>U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for three or more years.</li>
<li>Must be available for shift work (day, swing, evening) as team operates 24x7x365, including holidays.</li>
<li>Strong interpersonal, verbal and written communication skills a must.</li>
<li>Must be highly organized, reliable and have excellent time management skills.</li>
<li>Must be a team player with a proactive work style.</li>
<li>While performing the duties of this job, the individual is regularly required to sit, stand, talk, hear and use a computer/keyboard/mouse for several hours on a daily basis. </li>
<li>May require occasional light lifting of up to 10 pounds. </li>
</ul>
 
Candidates selected will be subject to a Government background investigation and must meet eligibility requirements.
CGH offers a comprehensive benefits package to include medical, dental, vision, short- and long-term disability insurance, life insurance, commuter benefit, and flexible spending account. Other benefits include 401K, paid holidays, and Paid Time Off (PTO).
 
CGH is an Equal Opportunity Employer
 Job Posted by ApplicantPro

Sr. Air Traffic Management Specialist

<h3>Job Description</h3>
Job Description
Field-based position, visiting members, training will require some onsite days
Available locations: Chicago, Downers Grove, Rockford, Illinois
Looking for RNs with behavioral health, and LCSW, LCPC
BASIC FUNCTION: This position is responsible for discharge care coordination, episodic case management, and pre-admission/post-discharge counseling for an acute condition. This position is responsible for handling duties in an independent manner and may assist other staff. Establish a relationship with the member through the immediate post-discharge follow-up period or until all short-term care needs are met. Provide education/local resource information and encourage member (self) education. Determine case complexity and refer to other internal departments as needed. ESSENTIAL FUNCTIONS: 1. Discharge care coordination, episodic case management, and pre-admission/post-discharge counseling and identification of alternate treatment options. Consult with physicians, coordinators, and facility discharge planners to determine other resources and appropriate disposition of such cases. Provide education, counseling, and referral to other resources to minimize re-admissions and emergency room episodes. 2. Perform additional ongoing functions to support the member in the transition of care process including more than one of the following: a. Consult with physicians, providers, members, and other resources, as appropriate, to assess, plan, facilitate implementation, coordinate, monitor and evaluate options and services required to meet an individual's acute health needs, using communication and available resources to promote quality health outcomes .b. Personalize outreach/engagement based upon attitudes/behaviors/risk assessment. Outreach to provider to coordinate the member's care or to notify of risks/new conditions.c. Reconcile, educate and monitor adherence to medication safety. d. Reinforce provider post-operative instructions for care, diet, activity level etc. e. Address barriers to keeping follow-up appointments with appropriate provider and assistance with appointment scheduling .f. Assistance finding a primary or specialist provider, a Blue Distinction Center or any needed coordination with Customer Service. g. Assist with getting to a provider if needed when all other options have been exhausted. h. Referral to other BCC programs, or external resource community-based organizations, transportation, home health etc. i. Provide onsite face to face intervention in select cases. j. Education and recommendations to resolve conditions and risks, and support for behavior change/ self-management. k. Collaborate with the provider and member when appropriate to develop alternate plans of care if needed. l. Assist members/providers to navigate the health care system. m. Assess cases for quality-of-care issues and refer cases to the QA/QI department for review and follow up. n. Perform Transition of Care services for all assigned lines of business. o. Determine case complexity and may refer to Case Management/Disease Management/Enterprise Life Style Management department personnel as necessary. 3. Practice within the scope of licensure. 4. Participate as preceptor for orientation of new employees. 5. Maintain licensure and maintain and enhance knowledge for designated area of licensure and regulatory standards by attending seminars, training sessions, etc. 6. Communicate and interact effectively and professionally with co-workers, management, customers, etc. 7. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. 8. Maintain complete confidentiality of company business .9. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. JOB REQUIREMENTS:
<ul>
<li>Registered Nurse (RN) or Licensed Master Social Worker (LMSW) with current, active, unrestricted license in the state of operations (or reciprocity if applicable).</li>
<li>2 years clinical experience.</li>
<li>1 year health insurance/managed care experience.? Knowledge of medical management policies and procedures.</li>
<li>PC and database experience.</li>
<li>Verbal and written communication skills.</li>
<li>Customer service skills and interpersonal skills to discuss pre/post admission care with physicians, hospital staff and members.</li>
<li>Ability and willingness to occasionally travel within assigned location. Possess transportation and current, valid driver's license for applicable state.</li>
<li>Incumbents with nursing licenses in positions/departments requiring multi-state licenses are required to obtain and maintain additional current, valid, and unrestricted applicable nursing licenses in other states as determined by management.</li>
</ul>
Company DescriptionW3R Consulting is a Southfield, Michigan based staffing and consulting firm that provides talent, technology consulting and advanced analytics solutions to Fortune 500 companies in the automotive, financial, healthcare, insurance, professional and business services, and retail industries. In 2012, w3r acquired Nurse Now Staffing. inner of numerous customer and industry awards, this year W3R celebrates 22 years of innovation, exceptional customer service and community engagement. 
<h3>Company Description</h3>
W3R Consulting is a Southfield, Michigan based staffing and consulting firm that provides talent, technology consulting and advanced analytics solutions to Fortune 500 companies in the automotive, financial, healthcare, insurance, professional and business services, and retail industries. In 2012, w3r acquired Nurse Now Staffing. inner of numerous customer and industry awards, this year W3R celebrates 22 years of innovation, exceptional customer service and community engagement.

Care Management Specialist (Behavioral Health)

<h3>Job Description</h3>
Job Description
Logistic Management Specialist I or II (LMS I or II) will perform the following duties in accordance with ASRC Federal ISO certified processes under direct guidance from ASRC Federal Site Management personnel and others as assigned. 
Location: 56 Freedom Lane USA Drive, Oxford, AL 36203
Schedule: Monday-Thursday, 6:00am-4:30pm
Hourly Rate: $15- $16
Health &amp; Welfare Fringe Benefit: $4.27/hr (as required by the SCA for the sole purpose of purchasing benefits.)
Primary Duties and Responsibilities
<ul>
<li>Perform Kind, Count and Condition (KCC) validation while processing receipts. </li>
<li>Segregate, stage and deliver bench stock material from Central staging area to designated depot shop.</li>
<li>Place bench stock material into bins or other storage locations as designated by site management.</li>
<li>Perform a visual check inventory of all assigned bin locations at least twice a week and scan bins at or below the reorder point listed on the bin label.</li>
<li>Make entries into computer via keyboard and scanners.</li>
<li>Print and apply bar code labels to bins as required.</li>
<li>Issue bench stock to maintenance personnel.</li>
<li>Quickly route customer concerns to site management for resolution.</li>
<li>Cross levels stock from one like bin in a storage location to another storage location to satisfy maintenance requirements.</li>
</ul>

Qualifications and Skills
<ul>
<li>1+ years of customer service experience.</li>
<li>Previous experience in customer service, inventory, shipping/receiving or administration is required.</li>
<li>Daily requirement to lift a minimum of 40 pounds.</li>
<li>Requires individual to stand or walk for extended periods of time.</li>
<li>May be required to operate material handling equipment such as pallet jack, delivery cart, etc., on a daily basis.</li>
<li>Must understand and read basic instructions.</li>
<li>May be required to wear hearing protection, safety goggles, and electrostatic dissipative (ESD) wristbands.</li>
<li>Must be energetic and confident with sound practical judgement and good communications skills.</li>
</ul>
Required Licenses or Certifications
<ul>
<li>High school diploma or equivalent</li>
<li>Valid/Current Driver’s License</li>
</ul>
Benefits
<ul>
<li>Access to Medical, Dental, Vision, STD &amp; Life Insurance</li>
<li>Access to 401k</li>
<li>Paid Time Off </li>
<li>Paid Federal Holidays</li>
<li>Retention Bonuses</li>
</ul>

LOGISTIC MANAGEMENT SPECIALIST II

<h3>Job Description</h3>
Job DescriptionSalary: 
OVERVIEW:
We are seeking a highly skilled Senior Logistics Management Specialist to join our team in supporting our PEO Aviation customer. This position requires expertise in logistics planning, project management, and communication. As a Senior Logistics Management Specialist, you will play a vital role in ensuring the smooth operation and efficiency of our logistics processes. You will be responsible for coordinating and overseeing various aspects of logistics support, including BOIPFD and BOIP amendments, milestone activities, LIN validation, and SOW analysis. Your contributions will directly impact the success of our projects and our ability to meet the needs of our clients. If you are a seasoned professional with a passion for logistics and a desire to make a meaningful impact, we encourage you to apply for this rewarding opportunity. JOB DUTIES/FUNCTIONS
<ul>
<li>Support the Army Aviation as the action officer and subject matter expert for Basis of Issue Plan Feeder Data (BOIPFD) and Basis of Issue Plan (BOIP) amendments, provide support, guidance, and training to government personnel.</li>
<li>Support milestone activities including review of documentation and participation in weapon system BOIP development.</li>
<li>Effectively use oral and written communication to brief recommendations to senior logisticians, management, the PM, PEO leadership, and higher headquarters (as required) in support of BOIP development.</li>
<li>Participate in related Integrated Product Teams to include areas focused on BOIP development.</li>
<li>Review Line Item Number (LIN) validation requests for the Apache platforms, submitted by Headquarters Department of the Army (HQDA) G-3/5/7, to ensure the item is still valid, has a valid BOIP and is still being used by the Army.</li>
<li>Analyze and assess statement of work (SOW) packages and provide comments to proposals for contract submission.</li>
<li>Develop Logistics Integrated Product Support (IPS) training packages to provide overview training to personnel within the Apache Product Office and other functional areas across the Program Executive Office (PEO).</li>
<li>Communicate BOIPFD/BOIPs, for review, with Force Modernization Agency at Ft. Leavenworth, the Capability Developer and the System Maintenance Support Proponent at Ft. Novosel and the Life Cycle Management Command (LCMC) approvers for pre-staffing to HQDA.</li>
</ul>
REQUIRED QUALIFICATIONS
<ul>
<li>Secret clearance required</li>
<li>BS/BA with a minimum of 15 years of related experience OR High School diploma and 19 years of experience</li>
<li>Familiarity with Acquisition Logistics and IPS standards, regulations, policies, procedures, processes, techniques, and organizations</li>
<li>Material Developer experience with Cloud Equipping (cQuiP) database entry</li>
</ul>
<ul>
<li>Experience with Army Enterprise Systems Integration Program (AESIP)</li>
<li>Experience with i2Log</li>
<li>Experience with pre-staffing BOIPFD and BOIPs</li>
<li>Experience working with TRADOC, ACM-RA Capability Development, USAFMSA, and ASA(ALT), System Maintenance Support Proponent at OPFD</li>
<li>Knowledge and experience managing, planning, and executing complex projects</li>
<li>Work effectively with others and manage multiple projects simultaneously</li>
<li>Strong skills in interpersonal relations</li>
<li>Excellent verbal and written communication</li>
<li>Expert level of familiarity with Microsoft Office products</li>
<li>Work effectively with others in a team environment</li>
<li>Able to work in a collaborative environment focused on conducting logistics,technical projects, and problem resolution</li>
</ul>
 DESIRED QUALIFICATIONS
<ul>
<li>Aviation Acquisition Program Office experience</li>
<li>Defense Acquisition University (DAU) Level III Life Cycle Logistics</li>
</ul>
BENEFITS
<ul>
<li>Health, Supplemental Health, Vision, Dental Insurance</li>
<li>401K matching</li>
<li>Short-term and Long-term Disability </li>
<li>Flexible PTO</li>
<li>Hybrid Telework</li>
</ul>
JS Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. The JS Solutions management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Senior Logistics Management Specialist

<h3>Job Description</h3>
Job DescriptionSalary: 
Provides administrative support services to satisfy the overall operational objectives. Serves as professional customer service specialist and achieves customer satisfaction by delivering military HR services in a professional, courteous, and timely manner. Possesses skill-level 3 technical proficiency across the full spectrum of military human resources (HR) functional areas. Serves as Team Leader / first line supervisor within a specific MPD work center. Coordinates with supported unit administrative personnel, unit commanders, and other installation service providers. Conducts detailed briefings and counsels Soldiers and Family Members in groups or individually on detailed HR procedures. Performs as HR specialist within military HR work centers that may include Personnel Records, Information Systems and Automation Support, In &amp; Out Processing, DEERS/Identification Card Management, Soldier Readiness Processing, Soldier Actions, Promotion Processing, Reassignment Processing, Casualty and Line of Duty Management, Administrative Services, Transition Processing, Retirement Services. Demonstrates expert knowledge of HQDA governing directives, HR policies, and installation operating procedures. Researches records, policy, directives, regulations and/or other historical documents to verify accuracy of records or determine benefits eligibility. Relies on experience and judgment to plan and accomplish goals. Exercises creativity and latitude in executing delivery of HR services. Collects workload and performance information using established quality control metrics. Monitors customer satisfaction levels obtained via the Interactive Customer Evaluation (ICE) System. Conducts informal, verbal counseling as required and provides input to the Program Manager regarding employee duty performance.
Employees may be assigned job duties in and reasonably related to their assigned position description.
Employees assigned to this position category must possess a favorably adjudicated Tier I security investigation (formerlyNational Agency Check with Inquiries-NACI).

Personnel Assistant II

<h3>Job Description</h3>
Job Description
Job Title :: Technical Support Specialist 3 (Energy Management Systems)
Location: Birmingham, Alabama (onsite)
Contract :: 36 Months

Summary of Position Duties

This position is part of a contracted 24x7x365 staff that provides frontline computer systems and
application diagnostics and support, along with being the primary communications channel between the
customer, support personnel and management.
Education&amp; Experience Requirements
• Formal education in Computer Science or related IT field or equivalent experience is required.
Knowledge, Skills &amp; Abilities
• Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and
written manner. 
• The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment.
Ability to apply excellent customer service skills
• Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements.
• Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system.
• Ability to follow and properly apply both Change Management processes and knowledge-based procedures
• Working knowledge of Windows based operating systems preferred
• Working knowledge of AIX or other UNIX based operating systems preferred
• Working knowledge of distributed computer networks is a plus.
• Ability to build and maintain relationships with key customers
• Ability to work nights, weekends, and holidays as a part of rotating shift
• Critical thinking/Problem solving abilities
Job Responsibilities
· Day to day monitoring of the primary SCADA and ancillary systems for health and availability
· Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel
· Notification to key customers for the coordination of system outages and events that may impact other critical systems.
· Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback
· Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies
· Day to day monitoring and support of Business Continuity and Disaster Recovery systems

Other Requirements
· Federal Energy Regulatory Commission Standard of Conduct must be understood and signed
· The successful candidate must adhere to Separation Protocol
· The successful candidate must pass all requirements required by the Southern Company Insider Threat Program.
· Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected.
· This position may be sequestered local to the control center as part of essential personnel requirements
during severe inclement weather situations
· This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts

Technical Support Specialist 1(Energy Management Systems)

<h3>Job Description</h3>
Job Description
Type: Full Time
Location: Washington, DC
Overtime Exempt: Yes
Reports To: ARMADA HQ
Security Clearance Required: Active Top Secret
****************** CONTINGENT UPON AWARD ***********************
Duties &amp; Responsibilities:
<ul>
<li>The Security Specialist II / Case Management shall provide case management support to established PERSEC programs.</li>
<li>The Security Specialist II / Case Management Support the execution and maintenance of the day-to-day NGA PERSEC programs though case management initiatives.</li>
<li>The Security Specialist II / Case Management shall provide agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of case management initiatives.</li>
<li>Prepare, support and administer PERSEC program briefings, as needed.</li>
<li>Prepare, write, and present reports/whitepapers, various forms of correspondence, as required.</li>
<li>Research, prepare and maintain security procedures/guidance in support of case management.</li>
<li>Brief SISP leadership and other NGA KC's regarding the program requirements and regulations in support of case management initiatives.</li>
<li>Appropriately and accurately maintain and update databases and files e.g., PeopleSoft security system of records, SISP SharePoint Pages, internal SISP file folders, etc.) with data entry in a timely manner/real time related to case management initiatives, as needed.</li>
<li>Respond in a timely manner to all telephone and/or email actions, questions, or status inquiries.</li>
<li>Assist in maintaining distribution lists for customers to contact PERSEC for case management initiatives, as needed/required.</li>
<li>Bring case management initiatives issues to the attention of the government Team Leads.</li>
<li>Assist the government PERSEC team to help in developing recommendations for improvement.</li>
<li>Provide service excellence in guidance and resolution to internal and external customers' questions and inquiries in a timely manner for support to their programs.</li>
<li>Utilizes a variety of security concepts, principles and practices to analyze and recommend solutions for difficult and complex security issues.</li>
<li>Document and provide Weekly Activity Report (WAR) actions in the SISP designated template and timeline to the Government Lead.</li>
<li>Monitor all case progress to ensure cases are completed within IRTPA/DNI mandates.</li>
<li>Manage assignment, tracking, reporting and prioritization of cases as specified by the Government.</li>
<li>Accurately create the DNI Quarterly Metrics reports and deliver for review at least three business days prior to the external suspense.</li>
<li>Prepare the SISP monthly metrics slides with all required information and deliver to SISP leadership by the seventh business day of the month.</li>
<li>Elevate to the SISP leadership issues and proposed solutions to bottlenecks precluding achievement of metrics.</li>
<li>Maintain all tracking reports and status reports in PERSEC Drive shared files, with the latest revision in the external folder, and historical records maintained in an archive folder.</li>
<li>Maintain metrics slides and reports in the PERSEC shared files on COE and SBU, as appropriate based on classification level.</li>
<li>Ensure all case data entry is current and accurate in the PeopleSoft Investigations and Adjudication Modules.</li>
<li>Inspect and document that all folders are clearly marked and easily searchable; using the document mapping criteria provided by the Investigations and Adjudications Branch Chiefs.</li>
<li>Receive and process Electronic Deliveries (eDels) from NGA Investigation Service Provider to respective SISP Branches.</li>
<li>Process and maintain all NGA personnel electronic fingerprinting in accordance with SISP policy and procedures and RapBack enrollment/maintenance guidelines.</li>
<li>Coordinate to obtain ink fingerprinting if electronic capturing is unavailable.</li>
<li>Process Other Government Agency File Procurement Request for National Agency Checks (NAC).</li>
<li>Other duties as assigned.</li>
</ul>
Knowledge, Skills, and Abilities (KSAs):
Required:
<ul>
<li>Attention to detail when applying personnel security case management methodologies</li>
<li>Significant experience with Microsoft Suite</li>
<li>Demonstrated experience in clear and concise writing skills</li>
<li>Excellent organizational skills to ensure meeting required timelines and Federal Investigative Standards quality standards.</li>
</ul>
Minimum/General Experience &amp; Education:
<ul>
<li>Bachelor's degree or equivalent experience in a related field to personnel security</li>
<li>General knowledge of/experience in personnel security (3-6 years) in the DOD/IC</li>
</ul>
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. 
Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at <a href="http://www.armadausa.com" target="_blank">www.armadausa.com</a>. 
Special Notes: Relocation is not available for these jobs. 
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

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