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<h3>Job Description</h3>
Job Description
 
 
OrthoPediatrics Specialty Bracing: 
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! 
Our Vision: 
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
 Position Description:
Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
 Core Responsibilities:
 
Customer Service:
<ul>
<li>Greeting patients</li>
<li>Checking patients in and out</li>
<li>Multi-line phone coverage</li>
<li>Liaison for referring physicians/groups</li>
<li>Register patients by collecting insurance information, demographics, etc.</li>
<li>Detail oriented</li>
<li>Able to provide general company and services information</li>
<li>Good verbal and written communication skills</li>
<li>Compassionate, efficient, and professional</li>
<li>Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.</li>
</ul>
Administrative:
<ul>
<li>Verify patient insurance and initiate prior authorizations</li>
<li>Collect patient balances</li>
<li>Coordinate with referral sources to obtain physician schedules</li>
<li>General chart maintenance using Athena software</li>
<li>Scan and upload documents to electronic chart</li>
<li>Support the clinic staff and office flow</li>
<li>Chart checks for fitting appointments using the standard checklist form</li>
<li>Work closely with billing team to ensure all documentation for claims are uploaded</li>
<li>General office organization</li>
<li>Following standard practices to deliver patient devices</li>
<li>Ability to multi-task</li>
<li>Adaptable to a dynamic environment</li>
<li>Exceptional computer skills</li>
<li>Maintain HIPAA compliance</li>
</ul>
Schedule Maintenance:
<ul>
<li>Coordinate and schedule all appointments.</li>
<li>Review patient no shows daily: call, document, and reschedule appointments</li>
</ul>
 Education/Experience: High School or Associate Degree; related experience and/or training.
 
 Position Requirements:
<ul>
<li>Entry Level - experience in a healthcare environment a plus</li>
<li>Computer competency skills (Excel, Word, Outlook)</li>
<li>Excellent organization and communication skills</li>
<li>Ability to manage multiple tasks</li>
<li>Excellent customer service skills</li>
<li>Professional phone manner</li>
<li>Ability to work well with others</li>
</ul>
 
Benefits Offered for Eligible Employees: 
<ul>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Long &amp; Short-Term Disability</li>
<li>Life Insurance and AD&amp;D</li>
<li>Retirement Savings Plan</li>
<li>Paid Time Off (PTO) &amp; Holidays</li>
</ul>
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Patient Care Coordinator I

<h3>Job Description</h3>
Job DescriptionDescription:
Hello from Clear Lakes Dental!
 
We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for full time Patient Care Coordinators (PCC). We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!
 Training will be completed at our Brooklyn Park clinic.
 
Clear Lakes Dental's Commitment to Our Team:
 
- We understand growth is important. Therefore, CLD is always looking for talented team members. This may be an entry level position, but this is where it starts! Team Members who learn our systems ADVANCE! CLD is growing quickly and offers individual promotion opportunities for a lasting career for our team members!
 
-Typically, our high performing team members get promoted to the next level within 6 months.
 
Compensation:
- Starting pay of $16! 
- Pay is based on portrayed skill length, not length of time at any company or experience.
Responsibilities:
<ul>
<li>Answer incoming calls</li>
<li>Schedule appointments appropriately</li>
<li>Verify all insurance as needed via online or phone</li>
<li>Contact patients as necessary for follow up appointments</li>
</ul>
These are the main roles. All of this is completed in a team environment! CLD team members are patient and organized in order to smoothly sort out potential obstacles in a timely manner, creating a calm environment for the patients, the team and yourself!
Comprehensive Benefit package:
- Paid training!
- Paid time off
- Paid Holidays
- 401K
- Work/Life Balance. NO WEEKENDS!
- Administrative support. We are about teamwork!
<ul>
<li>401(k)</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday to Friday</li>
<li>No weekends</li>
</ul>
Work setting:
<ul>
<li>Call center</li>
<li>Clinic</li>
<li>In-person</li>
<li>Office</li>
</ul>
Requirements:

Patient Care Coordinator

<h3>Job Description</h3>
Job Description
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $17-$21 per hour, based on experience and qualifications
Responsibilities:
<ul>
<li>Greet and check in patients, ensuring accurate and complete patient information.</li>
<li>Collect copays and patient balances as needed.</li>
<li>Manage appointment scheduling.</li>
<li>Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.</li>
<li>Collect and update patient information.</li>
<li>Assist with administrative tasks such data entry and maintaining patient records.</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent.</li>
<li>Prior experience in a customer service or administrative role, preferably in a healthcare setting.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to multitask, prioritize tasks, and work in a fast-paced environment.</li>
<li>Proficient in computer skills and ability to learn new software systems.</li>
</ul>
Benefits
<ul>
<li>Monthly performance bonus</li>
<li>Medical, dental, vision insurance</li>
<li>STD/LTD</li>
<li>Hospitalization insurance</li>
<li>Accident insurance</li>
<li>Life insurance</li>
<li>401k with employer match</li>
<li>Employee assistance program </li>
<li>Employee discounts</li>
<li>Employee referral program</li>
<li>Paid time off (PTO)</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Hello from Clear Lakes Dental!
We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full time/part time Patient Care Coordinator (PCC). We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!
Position Title: Patient Care Coordinator
Status: Full-Time – Non- Exempt Hourly Professional
Report to: Dental Operations Manager (DOM)
Supervisor: Assistant Patient Support Team Manager (APSTM) 
 
Job Overview
As a Patient Care Coordinator you will play an important role in working with our clinical team. You will schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. This role is critical to the success of our patients and practice. You will provide exceptional customer service to all individuals calling into the clinic.
Compensation: $16.00, plus we have a bonus program that is unlimited.
Responsibilities and Duties
Greet patients by phone, schedule their appointments within the scheduling software (FUSE) and create a positive, welcoming experience.
 
Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow.
Uploading the necessary documents into patients profile
Ensuring all dental insurance is active for the current month
Ensuring all dental history is accurate 
Obtaining necessary insurance benefits and eligibility
Register new patients and maintain accurate patient records.
Copy and scan documents into patients’ charts.
Request chart/patient transfers.
Record patient issues/conversations in communication log or chart.
Contact patients for follow up appointments.
Maintains patient confidentiality.
 
Requirements:
 Qualifications
 
1 year of customer service experience.
Must be able to handle a fast paced environment.
Strong written and oral communication skills.
Demonstrated ability to manage complex operational matters.
Highly motivated and self starter attitude.
Energetic, engaging personality.
Enjoy working with people.
Proficient with computers (typing 50-60 wpm).
Bilingual in Spanish, Somali, Oromo or Hmong a plus.
Hours
8:45 a.m. to 5:30 p.m. CST - with 1 hour lunch break rotating

<h3>Job Description</h3>
Job Description
Job purpose
Chinatown Service Center (CSC) is a multi-service, community health center, which provides compassionate, multi-lingual and culturally sensitive care to the communities of Chinatown, San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. 
Under the direct supervision of the clinic operations manager the patient care coordinator (PCC) will maintain smooth patient flow through communication between patient, provider, Medical Assistant (MA) and other clinic support staff as well as ensuring proper eligibility of insurance coverage. 
Duties and responsibilities
<ul>
<li>Provide excellent internal and external customer service</li>
<li>Process calls according to purpose of call and/or forward urgent calls to appropriate personnel or department.</li>
<li>Perform administrative skills such as creating, managing and scheduling appointments.</li>
<li>Coordinate communication utilizing a variety of tools (e-mail, EMR, Teams, etc) with colleagues and care teams.</li>
<li>Verify patient’s appointment on CSC’s electronic medical record (EMR), NextGen and accurately obtain patient information, verify insurance coverage and prepare encounter.</li>
<li>Check and correct any additional system alerts in NextGen.</li>
<li>Receive patient payments such as co-pays, outstanding balances, guarantor payments and assign to the correct patient accounts.</li>
<li>Participate in quality improvement projects.</li>
<li>Check to make sure that Financial Screening, program enrollment, and verification is completed in check-in.</li>
<li>Ability to speak clearly, distinctly, and pleasantly on telephone and face-to-face patient encounters while maintaining professionalism.</li>
<li>Screen telephone calls to ensure routing to the appropriate department or individual(s).</li>
<li>Assist with appointment cancellation and rescheduling and conducting reminder calls.</li>
<li>Ensure complete and accurate data entry during telephone patient registration process.</li>
<li>Provide general information (e.g. directions, scope of services, available programs) to patients and/or customers.</li>
<li>Forward patient concerns and feedback to appropriate personnel within the Community Health Center for resolution and optimization of clinic efficiency.</li>
<li>Provide assistance and information to patient when requested.</li>
<li>Assist in data collection for Clinic Operations’ performance measure.</li>
<li>Make, cancel, and reschedule appointments as needed.</li>
<li>Comply with HIPAA/HITECH/OSHA and CMS regulations.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications
<ul>
<li>High School Diploma or GED</li>
<li>1 Year minimum working experience in front clinic office functions, patient scheduling and registration, is preferred.</li>
<li>Proficiency in written and verbal English and targeted language.</li>
<li>Able to work effectively while multi-tasking.</li>
<li>Bilingual in English and Spanish or Mandarin/Cantonese preferred</li>
</ul>

PATIENT CARE COORDINATOR

<h3>Job Description</h3>
Job Description
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
$18 - $21 per hour
Responsibilities:
<ul>
<li>Greet patients</li>
<li>Answer phones</li>
<li>Schedule patient appointments </li>
<li>Complete new patient registration and data entry</li>
<li>Discuss insurance benefits, authorization requirements and payment responsibilities</li>
<li>Collect patient balances (copay/deductible/coinsurance)</li>
<li>Perform standard day-to-day clinical administrative responsibilities</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent.</li>
<li>Prior experience in a customer service or administrative role, preferably in a healthcare setting.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to multitask, prioritize tasks, and work in a fast-paced environment.</li>
<li>Proficient in computer skills and ability to learn new software systems.</li>
</ul>
Benefits
<ul>
<li>Monthly performance bonus</li>
<li>Medical, dental, vision insurance</li>
<li>Life insurance</li>
<li>401k</li>
<li>Employee assistance program </li>
<li>Employee discounts</li>
<li>Employee referral program</li>
<li>Paid time off (PTO)</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe're Hiring - Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy &amp; Sports Performance is proudly affiliated with Highbar Physical Therapy, and we’re excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients. Join us as a Patient Care Coordinator! The Patient Care Coordinator (PCC) is an integral part of the clinical team – they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic.&nbsp; The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. What You'll Do:
<ul>
<li>Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.</li>
<li>Greets and directs patients,&nbsp;vendors&nbsp;and visitors of the clinic.</li>
<li>Ensures new patients complete appropriate paperwork. Once completed,&nbsp;organizes&nbsp;and adds to patient chart for first appointment.</li>
<li>Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.</li>
<li>Collects co-payments from patients, clearly documenting payment transactions on a written receipt.</li>
<li>Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.</li>
<li>Assists therapists with faxing patient information to medical offices as requested.</li>
<li>Maintains a general understanding of insurances, including how to read benefit eligibility.</li>
<li>Explains benefit details to patients including authorization requirements, copays, and deductibles.</li>
<li>Initiates appropriate collection activity in accordance with company policies and procedures.</li>
<li>Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.</li>
<li>Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED)</li>
<li>Two to three years of related experience and/or training</li>
<li>Associate degree in healthcare administration or a related field of study&nbsp;preferred</li>
</ul>
Compensation Package:
<ul>
<li>We offer a comprehensive benefit’s package including Medical, Dental &amp; Vision; 401k; voluntary disability and life insurance options; Fitness &amp; Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more!</li>
</ul>
Take the next step in your career with Peak Physical Therapy &amp; Sports Performance – Apply today! More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Peak Physical Therapy &amp; Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

<h3>Job Description</h3>
Job Description
Our office, Endodontics Limited - Langhorne, is seeking a Patient Care Coordinator to join our busy specialty practice. 
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. 
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: 
<ul>
<li>Welcoming patients to the dental office </li>
<li>Maintaining accurate patient records </li>
<li>Answering all incoming calls and redirecting them or keeping messages </li>
<li>Check, sort and forward emails </li>
<li>Keep updates records and files </li>
<li>Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) </li>
<li>Ability to travel between our Langhorne and Hatboro locations as needed</li>
</ul>
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. 
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 
<ul>
<li>1 year of proven experience as front desk representative, agent or relevant position </li>
<li>Familiarity with office machines (e.g fax, printer ect.) </li>
<li>Strong communication and people skills </li>
<li>Good organizational and multi-tasking abilities </li>
<li>Problem-solving skills </li>
<li>Customer service orientation </li>
<li>A high school diploma </li>
<li>Desires to help your patients </li>
</ul>
 If this sounds like you, you will fit right in with the team! 
Why You Should Join Our Team 
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. 
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. 
Your Benefits &amp; Perks:
<ul>
<li>BCBS High Deductible &amp; PPO Medical insurance Options</li>
<li>VSP Vision Coverage </li>
<li>Principal PPO Dental Insurance </li>
<li>Complimentary Life Insurance Policy </li>
<li>Short-term &amp; Long-Term Disability </li>
<li>Pet Insurance Coverage </li>
<li>401(k) </li>
<li>HSA / FSA Account Access</li>
<li>Identity Theft Protection</li>
<li>Legal Services Package</li>
<li>Hospital/Accident/Critical Care Coverage</li>
<li>Paid Time Off </li>
<li>Diverse and Inclusive Work Environment </li>
<li>Strong culture of honesty and teamwork </li>
</ul>
#Priority
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. 
Position Base Pay Range$17—$24 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at <a href="https://www.specialty1partners.com/privacy-policy/" target="_blank">https://www.specialty1partners.com/privacy-policy/</a>
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to <a href="http://www.e-verify.gov" target="_blank">www.e-verify.gov</a> and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy &amp; SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

<h3>Job Description</h3>
Job Description
At Claris Health, we believe that every individual is a story worth cherishing - a story of hope, resilience, and the chance for a brighter future. For nearly 50 years, we've stood beside individuals and families during some of the most vulnerable moments of their lives, offering not just medical care but meeting people where they are. We believe that every individual is worthy of love and deserving of whole-person care.
Growth at Claris isn't just something we aim for - it's what we do every day. Whether it's our state-of-the-art Inglewood facility, our mobile clinics bringing care directly to underserved communities, or our Reality Check program empowering thousands of students, we're breaking barriers to healthcare access.
At Claris, your ideas matter, your work is valued, and your impact is real.
Hours: Part-time, Non-Exempt
Location: Lynwood (M, W, Th), West LA (Tu, Fri) Reports to: Patient Services Director 
Salary: $25 per hour 
General Description:
The Patient Care Coordinator is responsible for coordinating the Lynwood clinic operations and will provide advocacy, case management and referral services. Other duties include scheduling appointments, receiving and directing visitors, and maintaining patient records and clinic log books, monitoring donation inventory and uphold accreditation compliance.
Qualifications: 
<ul>
<li>Agree with and uphold the Claris Health Mission Statement, Core Values, and Policies and Procedures. </li>
<li>Possess excellent interpersonal skills, particularly the ability to work successfully with groups and organizations, both internal and external to the corporation.</li>
<li>Possess the ability to provide leadership and support to other staff members and volunteers.</li>
<li>Preferably hold at least a Bachelor's Degree in counseling or social work and have at least two years relevant work experience in advocacy, patient care and management. </li>
</ul>
Responsibilities:
PATIENT CARE
<ol>
<li>Facilitate coaching and advocacy sessions with patients. This includes initial and follow up visits.</li>
<li>Work closely with medical staff to ensure proper follow-up with all medical patients.</li>
<li>Work with Patient Care Managers, Parenting Program staff and Therapists at each Claris Health Clinic to ensure appropriate referrals and resources. </li>
<li>Ensure that patients receive comprehensive and appropriate educational material, relating to their specific needs.</li>
</ol>
ADMINISTRATION
<ol>
<li>Maintain patient records on AdvancedMD and all Lynwood clinic log books. </li>
<li>Work with the Community Engagement Director to maintain statistics for grant-related data, appointment demographics and provide content for quarterly Board Reports.</li>
</ol>
QUALITY ASSURANCE
<ol>
<li>Assist with conducting quality assurance evaluations and non-scheduled checks to ensure proper implementation of counseling and administrative policies and procedures. </li>
<li>Ensure that all forms and documents are up to date, approved by the board or other appropriate representatives, and in compliance with agency and industry standards.</li>
<li>Conduct periodic site evaluations to make sure sites are achieving goals related to numbers of patients and patient demographics.</li>
<li>Conduct on-site safety orientations for new staff members. </li>
<li>Conduct safety drills for on-site staff members.</li>
</ol>
COMMUNITY RELATIONS
<ol>
<li>Represent Claris Health's counseling and patient services within the local community and at special events, fundraising events, church fairs, mobile clinic tours etc.</li>
<li>When called upon, make presentations on topics such as patient advocacy, sharing patient testimonies at fundraising events or church fairs. </li>
<li>Interface with other community agencies to build relationships to better serve various client needs.</li>
</ol>
Physical Demands:
While performing the duties of this job, the Patient Care Coordinator is regularly required to sit, stand, walk, speak and hear. This position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 20 pounds. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
Travel:
The Patient Care Coordinator must be able to travel between Claris Health locations and mobile clinic sites and to attend conferences, training, and other events as required in order to acquire and maintain proficiency in fulfilling the responsibilities of the position.
Work Environment:
The Claris Health work environments are busy offices. The noise level in the work environment is usually low to moderate. Reasonable accommodations in the work environment may be made to enable individuals with disabilities to perform the essential functions of the job.
Our Team Culture At Claris, the team's connections to each other run deep. Whether it's sharing a laugh in the break-room or rallying together during a crisis, we genuinely support each other - not because it's required, but because it's who we are. Think of us as family. As part of the family, you'll have the opportunity to offer support to those who need it most. Join us to make a real difference in transforming the lives of those we serve.
Benefits At Claris Health, we believe in taking care of our team the way we care for our community. Full-time employees receive comprehensive health benefits, including:
<ul>
<li>
Medical, dental, and vision coverage (starting the first of the month after 90 days)
</li>
<li>
Paid holidays, PTO, and sick leave
</li>
<li>
Continuing education assistance
</li>
<li>
Retirement savings through CalSavers
</li>
<li>
Parental leave
</li>
<li>
Mental health support
</li>
</ul>
Our Approach to Flexible Work At Claris Health, we believe in the power of collaboration and in-person connection to best serve our patients and communities. While most roles require on-site presence, limited telecommuting options may be considered in rare cases based on specific job responsibilities and business needs. Any flexible work arrangements are determined at the discretion of leadership and HR and are not a standard benefit.
Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Claris Health's pay ranges vary based on work location. As part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Our team can share more details during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need. For more information regarding Claris Health's comprehensive benefits, please send an email to <a href="mailto:hr@clarishealth.com" target="_blank">hr@clarishealth.com</a>.
Equal Employment Opportunity (EEO) Statement Claris Health is an equal opportunity employer and does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, military status, or any other protected status under applicable federal, state, or local laws. We are committed to providing a workplace free from discrimination, harassment, and retaliation, where all employees have equal access to opportunities and resources.
Privacy Statement At Claris Health, we prioritize the privacy and security of our candidates. Claris Health will never ask applicants to apply for positions through any website other than our official career page or directly through our hiring team. Be cautious of fraudulent job postings on third-party sites requesting personal information. Additionally, we will never ask candidates to pay a recruiting fee or for consulting or coaching services as part of our hiring process. If you have any concerns about the legitimacy of a job posting, please contact us directly.

<h3>Job Description</h3>
Job Description
Job Title: Patient Care Coordinator Location: Optum Redlands – 2 W Fern Ave, Redlands, CA 92373 Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Training hours are the same) Interview Process: Face-to-face interviews Dress Code: Business casual Screenings Required: Candidates must successfully complete a drug screen, background check, and all required health screenings, which include TB blood test, MMR, Varicella, Hep B titers, and respirator medical clearance.
Position Overview
The Patient Care Coordinator is the first point of contact for patients and visitors, providing a welcoming and supportive environment at our healthcare facility. This role requires strong communication skills, a friendly and approachable demeanor, and the ability to work efficiently in a fast-paced setting.
Key Responsibilities
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Greet patients and visitors with a professional and friendly attitude.
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Assist patients with general inquiries and provide directions to appropriate departments.
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Support patients with wayfinding to relocated departments or services.
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Maintain a clean, organized, and welcoming front entrance area.
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Provide basic support to ensure smooth patient flow and a positive experience.
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Desired Skills &amp; Experience
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Customer Service: Previous experience in a customer-facing role (healthcare, hospitality, or retail preferred).
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Communication: Clear, compassionate, and professional verbal communication.
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Interpersonal Skills: Ability to remain calm, patient, and helpful in high-pressure situations.
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Organization: Strong attention to detail with the ability to manage multiple tasks.
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Technology: Comfortable with scheduling systems, basic office software, and phone systems.
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Healthcare Knowledge (Preferred): Familiarity with medical terminology and HIPAA guidelines.
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Language Skills (Preferred): Bilingual skills are a plus.
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Qualifications
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High school diploma or equivalent required.
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Minimum of 1 year of customer service or front desk experience preferred.
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Ability to stand for extended periods and assist with light physical tasks.
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