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<h3>Job Description</h3>
Job Description
Fusion Dance Centre is growing! We are seeking exceptional individuals to join our team as Part-time Office and Account Coordinator.
As the Office and Account Coordinator at Fusion Dance Centre, you will be the first point of contact for hundreds of families, responding speedily to all customer issues. As one of our most visible representatives, you are the Director of First Impressions!
Your 6-star customer service will help us to foster happy and loyal customer relationships for years to come.
This is an in-person position. Must be available to work Mondays, Wednesdays, and Fridays from 3-8 pm and Saturdays and Sundays from 8:30 am-1:30 pm from September-June, with varying summer training hours based on availability in July and August.
Estimated Hours Per Week: 25 hours
Our organization is looking for an organized, outgoing Office and Account Coordinator. In this position, you will assist with a variety of clerical and administrative duties. These tasks include greeting clients, registering students, answering phones, taking messages, and email correspondence. You may also assist with invoicing, and accounts receivable. Since you will be the first person clients see as they walk through our door, we are looking for an individual who can maintain a professional appearance at all times.
Office and Account Coordinator Duties and Responsibilities
<ul>
<li>Answer phones and take messages</li>
<li>Contacting customers for past due balances - Collection Calls</li>
<li>Respond to emails</li>
<li>Manage mail correspondence</li>
<li>Greet clients and visitors</li>
<li>Help maintain office calendar</li>
<li>Assist with invoicing</li>
<li>Perform data entry and filing tasks</li>
<li>Perform other clerical tasks as needed</li>
</ul>
Office and Account Coordinator Requirements and Qualifications
<ul>
<li>High school diploma or GED certificate</li>
<li>Associate degree or bachelor's degree preferred</li>
<li>1 Year of Administrative or clerical experience</li>
<li>Experience making calls and answering calls</li>
<li>Experience with Quickbooks software a plus</li>
<li>Computer proficiency</li>
<li>Experience with Google Drive/Google Docs</li>
<li>Organizational and time management skills</li>
<li>Basic math skills</li>
<li>Calm and professional appearance</li>
</ul>
Salary: From $18.00 per hour
Benefits:
<ul>
<li>Employee discount</li>
</ul>
Schedule:
<ul>
<li>5-7 hour shift</li>
<li>5 day work week</li>
<li>Weekend availability</li>
</ul>
COVID-19 considerations:
Masks are optional for customers and employees. Cleaning protocols in place.
Company DescriptionA large, family-oriented dance studio, building confidence in Union County since 2004. 
<h3>Company Description</h3>
A large, family-oriented dance studio, building confidence in Union County since 2004.

Office and Account Coordinator

<h3>Job Description</h3>
Job Description
Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind?
We're looking for reliable, self-motivated problem-solvers with a knack for simplifying complex concepts into clear, easy-to-understand language to join us as Account Coordinators on the Servicing team.
This is a full-time, work-from-home position with comprehensive benefits. 
About you:
You have 1+ year(s) of experience in a professional environment where problem-solving and clear communication are key. You approach customer interactions with empathy and curiosity, seeking to understand not just the immediate issue but the root cause behind it.
We've found that individuals with experience in call centers, sales, hospitality, retail, restaurants, and other customer-facing roles excel in this position. If you're someone who can think critically, navigate technology efficiently, and resolve customer concerns with confidence, patience and professionalism, we'd love to hear from you.
The Impact You'll Make:
As an Account Coordinator on the Servicing team, you'll join the team that is the heart and voice of Mission Lane, helping thousands of callers each day. You'll embody our missionby serving as the friendly voice on the other end of the line, assisting Mission Lane credit cardholders in our virtual call center.
As an Account Coordinator, you will: 
<ul>
<li>Speak with existing and potential customers over the phone in regards to a variety of issues related to Mission Lane credit cards.</li>
<li>Communicate with empathy, curiosity, and respect, in order to identify the most effective way to assist the caller.</li>
<li>Ensure compliance with policy, procedures, and regulatory requirements, while delivering high-quality customer service.</li>
<li>Complete after-call work with accuracy and efficiency.</li>
</ul>
Minimum Qualifications:
<ul>
<li>1+ year of customer service experience</li>
<li>Strong verbal and written communication skills, able to simplify complex topics into clear language</li>
<li>Proactive; seeks and finds answers independently</li>
<li>Uses sound judgment to quickly process situations and identify solutions</li>
<li>Skilled at building rapport</li>
<li>Calm and composed in difficult conversations; recovers quickly from challenges</li>
<li>Comfortable with technology, quick to learn new tools and software, able to navigate multiple screens simultaneously</li>
<li>Fast, accurate typing</li>
<li>Adaptable and thrives in a fast-paced, evolving environment</li>
<li>Open to feedback and committed to continuous improvement</li>
</ul>
You'll Get Bonus Points For:
<ul>
<li>Credit card industry experience</li>
</ul>
Work location:
<ul>
<li>This is a remote position for residents of AR, AZ, FL, GA, MO, NC, SC, TN, TX, UT, or VA. All states are subject to change.</li>
</ul>
Workspace requirements:
<ul>
<li>A private, quiet, and distraction-free space with no interruptions.</li>
<li>Fast, reliable internet with minimum speeds of 80 Mbps download and 8 Mbps upload.</li>
</ul>
100% attendance expectation for your first 60 days.
<ul>
<li>Training schedule (paid):
<ul>
<li>Duration: First 3 weeks</li>
<li>Monday - Friday 8:30 AM to 5:00 PM Eastern </li>
</ul>
</li>
<li>Work schedule: 
<ul>
<li>Monday - Friday 11:30 AM to 8:00 PM Eastern </li>
</ul>
</li>
</ul>
Compensation &amp; Benefits:
We strive to create an environment that brings out the best in everyone, everyday, and offer comprehensive total rewards packages to support our employees' total well-being. As a Bilingual Account Coordinator at Mission Lane, your compensation and benefits would include:
<ul>
<li>Hourly Pay: $18.07</li>
<li>Wellness Stipend: $100 monthly </li>
<li>Internet Stipend: $40 monthly</li>
<li>Paid Time Off</li>
<li>Company Paid Holidays</li>
<li>Parental Leave</li>
<li>Comprehensive Benefits: Health, dental, and vision coverage</li>
<li>Retirement Savings: 401(k) plan with company matching</li>
<li>IT Equipment: Provided for your role during employment</li>
</ul>
This position offers the potential for promotion to Account Manager within your first year of employment. Promotion from Account Coordinator to Account Manager is based on achievement based performance goals. 
About Mission Lane:
Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. 
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.
In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.
To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. 
Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.
Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions.
 *****
At Mission Lane, we're committed to a workplace built on respect and dignity, where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger, and we intentionally foster an inclusive environment where employees feel valued, respected, and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting <a href="mailto:peopleexperience@missionlane.com" target="_blank">peopleexperience@missionlane.com</a>.
Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Account Coordinator, Servicing

<h3>Job Description</h3>
Job Description
Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind?
We're looking for reliable, self-motivated problem-solvers with a knack for simplifying complex concepts into clear, easy-to-understand language to join us as Account Coordinators on the Servicing team.
This is a full-time, work-from-home position with comprehensive benefits. 
About you:
You have 1+ year(s) of experience in a professional environment where problem-solving and clear communication are key. You approach customer interactions with empathy and curiosity, seeking to understand not just the immediate issue but the root cause behind it.
We've found that individuals with experience in call centers, sales, hospitality, retail, restaurants, and other customer-facing roles excel in this position. If you're someone who can think critically, navigate technology efficiently, and resolve customer concerns with confidence, patience and professionalism, we'd love to hear from you.
The Impact You'll Make:
As an Account Coordinator on the Servicing team, you'll join the team that is the heart and voice of Mission Lane, helping thousands of callers each day. You'll embody our missionby serving as the friendly voice on the other end of the line, assisting Mission Lane credit cardholders in our virtual call center.
As an Account Coordinator, you will: 
<ul>
<li>Speak with existing and potential customers over the phone in regards to a variety of issues related to Mission Lane credit cards.</li>
<li>Communicate with empathy, curiosity, and respect, in order to identify the most effective way to assist the caller.</li>
<li>Ensure compliance with policy, procedures, and regulatory requirements, while delivering high-quality customer service.</li>
<li>Complete after-call work with accuracy and efficiency.</li>
</ul>
Minimum Qualifications:
<ul>
<li>1+ year of customer service experience</li>
<li>Strong verbal and written communication skills, able to simplify complex topics into clear language</li>
<li>Proactive; seeks and finds answers independently</li>
<li>Uses sound judgment to quickly process situations and identify solutions</li>
<li>Skilled at building rapport</li>
<li>Calm and composed in difficult conversations; recovers quickly from challenges</li>
<li>Comfortable with technology, quick to learn new tools and software, able to navigate multiple screens simultaneously</li>
<li>Fast, accurate typing</li>
<li>Adaptable and thrives in a fast-paced, evolving environment</li>
<li>Open to feedback and committed to continuous improvement</li>
</ul>
You'll Get Bonus Points For:
<ul>
<li>Credit card industry experience</li>
</ul>
Work location:
<ul>
<li>This is a remote position for residents of AR, AZ, FL, GA, MO, NC, SC, TN, TX, UT, or VA. All states are subject to change.</li>
</ul>
Workspace requirements:
<ul>
<li>A private, quiet, and distraction-free space with no interruptions.</li>
<li>Fast, reliable internet with minimum speeds of 80 Mbps download and 8 Mbps upload.</li>
</ul>
100% attendance expectation for your first 60 days.
<ul>
<li>Training schedule (paid):
<ul>
<li>Duration: First 3 weeks</li>
<li>Monday - Friday 8:30 AM to 5:00 PM Eastern </li>
</ul>
</li>
<li>Work schedule: 
<ul>
<li>Monday - Friday 11:30 AM to 8:00 PM Eastern </li>
</ul>
</li>
</ul>
Compensation &amp; Benefits:
We strive to create an environment that brings out the best in everyone, everyday, and offer comprehensive total rewards packages to support our employees' total well-being. As a Bilingual Account Coordinator at Mission Lane, your compensation and benefits would include:
<ul>
<li>Hourly Pay: $18.07</li>
<li>Wellness Stipend: $100 monthly </li>
<li>Internet Stipend: $40 monthly</li>
<li>Paid Time Off</li>
<li>Company Paid Holidays</li>
<li>Parental Leave</li>
<li>Comprehensive Benefits: Health, dental, and vision coverage</li>
<li>Retirement Savings: 401(k) plan with company matching</li>
<li>IT Equipment: Provided for your role during employment</li>
</ul>
This position offers the potential for promotion to Account Manager within your first year of employment. Promotion from Account Coordinator to Account Manager is based on achievement based performance goals. 
#LI-DNI
About Mission Lane:
Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. 
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.
In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.
To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. 
Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.
Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions.
 *****
At Mission Lane, we're committed to a workplace built on respect and dignity, where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger, and we intentionally foster an inclusive environment where employees feel valued, respected, and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting <a href="mailto:peopleexperience@missionlane.com" target="_blank">peopleexperience@missionlane.com</a>.
Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

<h3>Job Description</h3>
Job DescriptionPosition Summary
Account Coordinators work directly with customer representatives to manage orders, exceptions and special requests. They support site leadership to plan and execute daily work with expected levels of productivity, quality and safety. Ensure that people in area of responsibility are positioned and monitored for maximum productivity.
As a key leader the operations lead will support the Business in operating as outlined in the Crescent Way and 3P's:
<ul>
<li>Purpose</li>
<li>Process</li>
<li>People</li>
</ul>
While building on our Culture of:
<ul>
<li>Doing It Right</li>
<li>Doing It Safe</li>
<li>Doing It Well</li>
</ul>
Essential Duties and ResponsibilitiesSafety
<ul>
<li>Read and understand the Crescent Safety Playbook – Doing It Safe</li>
<li>Ensure Safe and well-maintained work environment and conditions throughout all work spaces, facility and surrounding areas</li>
<li>Actively participate in Safety Committee activities and initiatives and champion and engage all staff and people in cultivating and promoting a Safety-First Culture.</li>
</ul>
People
<ul>
<li>Read and understand the Crescent Way</li>
<li>Act as a liaison to shipping/warehouse people ensuring all order requirements are successfully communicated</li>
<li>Maintain a good working relationship with customers by responding to all inquiries/complaints, shipments, inventory counts etc., in a courteous and efficient manner</li>
<li>Positively contribute to a team environment by mutually respecting each other</li>
<li>Ensure all customer touch points and communications are positive</li>
<li>Provide individual performance insights to leadership team for assessments and coaching </li>
</ul>
Productivity
<ul>
<li>Manage orders and queue them to pickers/processors</li>
<li>Manage exceptions and problem lots and returns</li>
<li>Maintain customer and Crescent systems</li>
<li>Prepare Requests for Shipment (RFS)</li>
<li>Assist with training all Crescent People on proper policies and procedures.</li>
<li>Ensure that Customer expectations are met on a consistent</li>
<li>Encourage good working conditions and provide positive motivation for all Crescent People</li>
<li>Maintain productivity standards as dictated by department KPIs and goals</li>
<li>Maintain a good knowledge of all Crescent supplies always maintaining proper stock levels </li>
<li>Use of Microsoft Office application to communicate daily task, KPIs, conduct daily business, and all other key reporting indicators </li>
<li>Working with other departments and utilize tools and resources to drive a lean culture </li>
<li>Leading projects to eliminate waste and defects within the department </li>
</ul>
Quality
<ul>
<li>Execute quality management of material through controlling customer hardware and proper execution of QEMs.</li>
<li>Ensure proper documentation is kept and maintained of processes and procedure including but not limited to, job aids, work instructions, and non-conformance documents </li>
<li>Utilize account tools and ERP system to act quickly and execute QEM management in a timely manner</li>
<li>Assist with ISO program management </li>
<li>Assist with FOD and parts awareness training </li>
<li>Maintain files for Quality Event Management </li>
<li>Maintain a clean and orderly work area</li>
<li>Inspect all paperwork to identify reason for returns or shipments </li>
<li>If position is focused on quality objectives, respond to quality inquiries, log non-conforming parts, manage NC/Quality cage where applicable</li>
<li>Participate in Quality Sentinel Programs</li>
</ul>
Inventory Management
<ul>
<li>Ensure current and accurate inventory control for each account</li>
<li>Complete cycle counts, bin audits, and bin maintenance when requested</li>
<li>Ensure Inventory accuracy goals of account are met</li>
<li>Be able to report out on Inventory metrics and speak to open action items </li>
</ul>
Customer Value
<ul>
<li>Respond promptly to client requests via phone or email in a professional, courteous manner</li>
<li>Process shipping document amendments and kit matrices upon request</li>
<li>Maintain on time deliver and/or days in process targets</li>
<li>Perform bin audits and cycle counts on quality escape research.</li>
<li>Process customer quality requests </li>
<li>Process shipping document amendments and kit matrices upon request</li>
<li>Foster Crescent excellence by cultivating teamwork</li>
<li>Effectively communicate directly to customers all aspects of quality issues</li>
<li>Maintain a good working relationship with customers</li>
</ul>
Data Integrity
<ul>
<li>Operate with a reporting system/tools ensuring the complete integrity of all data</li>
</ul>
Financial
<ul>
<li>Improve organizational efficiency and waste reduction through (CI) Continuous Improvement </li>
</ul>
Cultural CompetenciesDo It Right
Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.
Do It Safe
Providing a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our People's opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
Do It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
Work Environment / Physical Demands
<ul>
<li>Fast paced environment, requiring adaptability to constant changes in schedules, volumes, staffing and shift requirements </li>
<li>Ability to frequently sit, stand, walk, reach with hands and arm's length, climb or balance, stoop, kneel, and crouch </li>
<li>Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds</li>
<li>Use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment</li>
<li>The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.</li>
<li>The ability to manage one's time effectively, schedule and prioritize tasks in accordance with the demands of the day</li>
<li>Walk on concrete floors for extended periods while in the warehouse pulling and labeling product for shipping</li>
<li>The ability to communicate with facts, and to balance talking with listening </li>
<li>Perform other job-related duties as assigned</li>
</ul>
Knowledge, Skills, &amp; Capability
<ul>
<li>The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages</li>
<li>Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output</li>
<li>The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.</li>
<li>Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change </li>
<li>Determining how information fits together and how the information relates to production efficiency </li>
<li>The ability to break a problem down into steps and produce a logical timely solution</li>
<li>The ability to manage one's time effectively, schedule and prioritize tasks in accordance with the demands of the day</li>
</ul>
Systems Usage
<ul>
<li>Customer Systems (CAS, Pack Shop System, Oracle)</li>
<li>Nulogy and QCloud (if required)</li>
<li>Shipping Services (FedEx,UPS, DHL, )</li>
<li>Kronos Self Service</li>
<li>Microsoft Office</li>
</ul>
Performance Metrics and Trends
<ul>
<li>Safety</li>
<li>People</li>
<li>Productivity</li>
<li>Quality</li>
<li>Customer Value</li>
<li>Financial</li>
</ul>
QualificationsEducation &amp; Experience:
<ul>
<li>1-year customer service/ inventory/ warehouse experience</li>
<li>Highschool or Equivalent</li>
<li>Must be able to write, read, speak and understand English to operate safely and efficiently </li>
<li>Computer literate</li>
<li>Detail oriented</li>
<li>Logical problem solver</li>
<li>Extremely accurate</li>
<li>Basic mathematics</li>
<li>Analytical</li>
<li>Good interpersonal skills</li>
<li>Strong writing and verbal communication skills</li>
<li>Basic to intermediate knowledge of MS Office and comfortable learning new technology systems as needed</li>
<li>Ability to work flexible hours</li>
</ul>
Preferred Qualifications:
<ul>
<li>2-year customer service/quality/ warehouse experience</li>
<li>Understand warehouse and quality control methods</li>
<li>intermediate knowledge of MS Office- Excel</li>
<li>Strong detail-oriented and resourceful mindset</li>
<li>Forklift Operator experience</li>
</ul>
We will know that the Account Coordinator is successful if they can:
<ul>
<li>Responsive and professional support of customer requests</li>
<li>Contribute to a safe and productive department</li>
<li>Deliver a quality product to our customer</li>
<li>Contribute to a predictable business</li>
<li>Identifies areas for improvement, participates in continuous improvement events and provides ideas for reducing waste and defects</li>
<li>Displays the ability to communicate at all levels – up, down and across the business</li>
<li>Promotes the company culture among peers</li>
</ul>
By completing this application, you are acknowledging the following: 
<ul>
<li>I am at least 18 years of age of older </li>
<li>I can perform the essential functions of this position, with or without accommodation</li>
<li>I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis</li>
</ul>
Pay Range$18.50—$18.50 USD

Account Coordinator (1st Shift)

<h3>Job Description</h3>
Job Description
Cobblestone 13, located in the vibrant center of Savannah, is looking for enthusiastic, ambitious individuals to join our team as Account Engagement Coordinator!
 
What We’re Looking For:
<ul>
<li>
You thrive in a sales environment and enjoy engaging with customers to drive results.
</li>
<li>
You’re eager to climb the career ladder and are ready to embrace a role that offers extensive professional development.
</li>
<li>
You’re excited about joining a dynamic team in a lively, supportive workplace where your contributions are valued.
</li>
</ul>
Role Details:
<ul>
<li>
This position takes place within a retail environment, where you'll interact directly with customers, creating a personalized shopping experience.
</li>
<li>
Maintain up-to-date knowledge of our products and services to provide accurate information and advice to customers.
</li>
<li>
Address and resolve customer concerns and issues in a professional and timely manner.
</li>
<li>
Work closely with team members to achieve collective goals, support store initiatives, and contribute to a positive team environment.
</li>
</ul>
Requirements:
<ul>
<li>
A college degree in a relevant field, or minimum 1 year of experience in sales, customer service, or management.
</li>
<li>
A genuine enthusiasm for building relationships and enhancing the customer experience.
</li>
<li>
A readiness to engage in comprehensive paid training to hone your skills.
</li>
<li>
Work fully on-site
</li>
</ul>
Perks of the Job:
<ul>
<li>
We provide training to ensure you’re fully prepared to excel.
</li>
<li>
Opportunities for advancement within our company.
</li>
<li>
Enjoy a fun, collaborative atmosphere in the heart of Savannah.
</li>
<li>
Employee Discounts
</li>
</ul>
 
Note: Cobblestone 13 IS NOT a call center, and we DO NOT engage in cold calling of any kind. Your role will focus on building lasting customer relationships and driving sales in a meaningful way.
If you're ready to start an exciting career path with us and work in a lively, growth-oriented retail setting, APPLY NOW to become a part of the Cobblestone 13 Team!

Account Engagement Coordinator

<h3>Job Description</h3>
Job DescriptionEstablished in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices.&nbsp; We are dedicated to the advancement of patient care through excellent service and product technology. We have an immediate opportunity to join our growing company. We are currently seeking an entry-level, full-time DME Coordinator-Hospital Account Manager&nbsp;in the Spokane, WA territory in the Cougar Region. This position requires the individual to drive frequently (5-40 percent of the time). This position will give the select candidate an opportunity to enrich the lives of patients, provide invaluable service and cost savings to the medical community and obtain an incredible level of experience within the healthcare environment. &nbsp; This individual will be responsible for the following: ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide daily inventory management and product stocking, ensuring the medical center has the necessary products available for treatment. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate with clinical staff to receive proper documentation to create a billable episode of care. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Performs measurement and application of orthopedic soft good devices and such as CPM’s, knee orthoses, spinal bracing, ankle-foot orthotics, and other devices as necessary. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Screen calls and emails regarding patient status and reports potential problems to respective physicians and other care providers. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Acts as a resource to nursing and therapy staff and provide in-service training as needed. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Works under the supervision of nursing and therapy to provide care and service to the patients and their families. Receives direction from the clinical staff for the delegation of tasks. Adheres to policies and procedures associated with patient care. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Appropriately communicates and legibly documents all care provided to the patient, as well as reporting changes in patient condition in a timely manner. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborates with nurses and other team members to organize and prioritize functions necessary for patient care delivery. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrates competency for appropriate soft goods such as CPM per MD orders. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrates ability to take initiative, prioritize, and demonstrates professional accountability. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adheres to Medical Center policies/procedures and core values. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Works on a call rotation with the territory team to service the hospital on the weekends and after hours. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform other duties as needed. Requirements: ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School Diploma or Equivalent ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Valid Driver's License ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving 5-40% of the time for this position &nbsp; &nbsp; Compensation Range: $38-$50k/year with an expense reimbursement for all eligible expenses associated with driving on behalf of the company.&nbsp;
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DME Coordinator-Hospital Account Manager

<h3>Job Description</h3>
Job DescriptionEstablished in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices.&nbsp; We are dedicated to the advancement of patient care through excellent service and product technology. We have an immediate opportunity to join our growing company. We are currently seeking an entry-level, full-time DME Coordinator-Hospital Account Manager&nbsp;in the Spokane, WA territory in the Cougar Region. This position requires the individual to drive frequently (5-40 percent of the time). This position will give the select candidate an opportunity to enrich the lives of patients, provide invaluable service and cost savings to the medical community and obtain an incredible level of experience within the healthcare environment. &nbsp; This individual will be responsible for the following: ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide daily inventory management and product stocking, ensuring the medical center has the necessary products available for treatment. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate with clinical staff to receive proper documentation to create a billable episode of care. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Performs measurement and application of orthopedic soft good devices and such as CPM’s, knee orthoses, spinal bracing, ankle-foot orthotics, and other devices as necessary. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Screen calls and emails regarding patient status and reports potential problems to respective physicians and other care providers. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Acts as a resource to nursing and therapy staff and provide in-service training as needed. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Works under the supervision of nursing and therapy to provide care and service to the patients and their families. Receives direction from the clinical staff for the delegation of tasks. Adheres to policies and procedures associated with patient care. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Appropriately communicates and legibly documents all care provided to the patient, as well as reporting changes in patient condition in a timely manner. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborates with nurses and other team members to organize and prioritize functions necessary for patient care delivery. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrates competency for appropriate soft goods such as CPM per MD orders. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrates ability to take initiative, prioritize, and demonstrates professional accountability. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adheres to Medical Center policies/procedures and core values. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Works on a call rotation with the territory team to service the hospital on the weekends and after hours. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform other duties as needed. Requirements: ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School Diploma or Equivalent ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Valid Driver's License ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving 5-40% of the time for this position &nbsp; &nbsp; Compensation Range: $38-$50k/year with an expense reimbursement for all eligible expenses associated with driving on behalf of the company.&nbsp;
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<h3>Job Description</h3>
Job Description
Schedule: Monday - Friday 8:00am to 5:00pm (In your time zone) 
Training: 4 weeks Monday-Friday from 8:00am - 5:00pm EST
Location: 100% Remote
Job Summary: 
As a Claims Support Coordinator, you will be part of a vibrant team of high performing and highly engaged professionals that work to ensure a quality patient experience within our service level agreements. The Claims Support Coordinator role serves as a liaison between plan members, providers and health insurance companies to get claims issues resolved. The Claims Support handles all communication, paperwork, and negotiations with a health insurance carrier or provider on the behalf of the plan member. 
Responsibilities:
<ul>
<li>
Your primary objective is to provide effective and timely customer service for members, providers, insurer and clients regarding health care claims
</li>
<li>
Ensure timely follow-up on requests for accounts to be reviewed 
</li>
<li>
Organize health insurance paperwork and medical record documentation
</li>
<li>
Demonstrate knowledge of proprietary software and other required technology (Google apps, etc) 
</li>
<li>
Negotiate with providers on plan member balances
</li>
<li>
Challenge denials of claims by the insurance company
</li>
<li>
Communicate with medical offices, hospitals, laboratories, etc... in an effort to obtain relevant records for the patient’s case
</li>
<li>
Contact providers and insurance companies to resolve claim concerns
</li>
<li>
Assist with understanding of explanation of benefits (EOBs)
</li>
<li>
Enabling members to get the errors fixed and recoup or lower their expenses by resolving their: medical bills, denied medical claims, medical letters of appeal
</li>
<li>
Analyze and identify trends and patterns related to member billing complaints
</li>
<li>
Collaborate with peers and management across functions 
</li>
<li>
Understand the evolving business requirements and adapt the operational processes to meet those requirements 
</li>
<li>
Speak clearly, confidently and have a friendly phone demeanor while demonstrating persuasion in overcoming objections
</li>
<li>
Be able to handle a fast-paced dynamic environment with competing priorities
</li>
<li>
Model a culture reflective of our Core Company Values; gain and maintain a thorough understanding of the Patient Care Team policies, processes, software, etc.
</li>
</ul>
Qualifications:
<ul>
<li>
1+ years claims experience required within hospital or large provider groups (10+ providers)
</li>
<li>
2+ years of Healthcare Collections and A/R 
</li>
<li>
Passion for providing support
</li>
<li>
Highly effective communication, problem resolution and organizational skills
</li>
<li>
Demonstrated ability to meet goals in a rapidly changing environment
</li>
<li>
Excellent data and overall analytical skills
</li>
<li>
Proven track record of driving measurable efficiency results
</li>
<li>
Medical billing/coding certification (CPC) beneficial, but not required
</li>
<li>
College degree preferred (additional experience in lieu of college degree will be considered)
</li>
</ul>
About Medix? 
Medix is dedicated to positively impacting lives every day. Since 2001, we have made it our mission to be the leading provider of workforce solutions for clients and candidates across the Healthcare, Scientific, and Information Technology industries. 
Our dedicated recruiters are here to help you find and secure just the right opportunity. We take the time to learn about you, your skills, your interests, and your career goals, and then match you with the jobs and companies that best suit your needs. Whether you are looking for a contract, contract-to-hire, or direct hire positions, we can help you to find the meaningful and gratifying work that you've been looking for. 
<ul>
<li>
Minimum Essential Coverage (MEC) plan
</li>
<li>
Two different fixed indemnity plan add-ons
</li>
<li>
Major Medical Plans, including 1 HSA Plan
</li>
<li>
Dental
</li>
<li>
Vision
</li>
<li>
Short-term disability
</li>
<li>
Life and AD&amp;D
</li>
</ul>
This year’s recipient of the Business Ledger's "Entrepreneurial Excellence Growth Award" 
Join our network of talented professionals!
Company DescriptionMedix is dedicated to positively impacting lives and businesses with workforce solutions backed by people data and industry expertise. Our purpose-driven team impacts employers and job seekers alike within healthcare, life sciences, technology and engineering. 
<h3>Company Description</h3>
Medix is dedicated to positively impacting lives and businesses with workforce solutions backed by people data and industry expertise.\r\n\r\nOur purpose-driven team impacts employers and job seekers alike within healthcare, life sciences, technology and engineering.

Account Receivable Claims Coordinator (Remote)

<h3>Job Description</h3>
Job Description
Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind?
We're looking for critical thinkers with strong communication and negotiation skills to join our Collections team as Bilingual Account Coordinators (Spanish).
This is a full-time, remote position with comprehensive benefits.
The Impact You'll Make
You'll play a key role in delivering on Mission Lane's purpose—enabling financial progress—by engaging with past-due customers in a virtual call center environment and guiding them toward financial recovery.
Successful candidates are quick-thinking problem solvers who balance empathy with persistence, confidently presenting and securing credit card repayment solutions.
As an Account Coordinator, You Will:
<ul>
<li>Serve as the voice of Mission Lane, engaging with customers over the phone.</li>
<li>Approach customers with dignity and respect, identifying reasons for account delinquency.</li>
<li>Negotiate, problem-solve, and guide conversations toward win-win repayment solutions.</li>
<li>Ensure compliance with policy, procedures, and regulatory requirements, while delivering high-quality customer interactions.</li>
</ul>
Minimum Qualifications
<ul>
<li>1+ year(s) of experience in a customer-focused, solutions-oriented role.</li>
<li>Negotiation and/or sales experience, with a proven ability to overcome objections.</li>
<li>Fluency in both English and Spanish, both verbal and written.</li>
<li>Clear and effective communication skills, both verbal and written.</li>
<li>Confidence and composure when handling challenging conversations.</li>
<li>Empathy and persuasion to guide customers through repayment challenges.</li>
<li>Quick-thinking problem-solving skills to recommend effective solutions.</li>
<li>Tech-savvy, with the ability to learn new software and systems.</li>
<li>A growth mindset, open to feedback and continuous improvement.</li>
</ul>
Work location:
<ul>
<li>This is a remote position for residents of AR, AZ, FL, GA, MO, NC, SC, TN, TX, UT, or VA. All states are subject to change.</li>
</ul>
Workspace requirements:
<ul>
<li>A private, quiet, and distraction-free space with no interruptions.</li>
<li>Fast, reliable internet with minimum speeds of 80 Mbps download and 8 Mbps upload.</li>
</ul>
Schedule: In Eastern Time (ET); convert to your local time, as needed
100% attendance required for your first 60 days.
<ul>
<li>Training schedule (Paid):
<ul>
<li>Duration: First 3 weeks</li>
<li>Hours: Monday-Friday 8:30 AM to 5:00 PM ET</li>
</ul>
</li>
</ul>
<ul>
<li>Work schedule:
<ul>
<li>Hours: Thurs-Sun - 8:30am - 7:30pm ET OR Sat-Tues - 8:30am - 7:30pm ET</li>
</ul>
</li>
</ul>
Compensation &amp; Benefits:
We strive to create an environment that brings out the best in everyone, everyday, and offer comprehensive total rewards packages to support our employees' total well-being. As an Account Coordinator at Mission Lane, your compensation and benefits would include:
<ul>
<li>Hourly Pay: $18.97</li>
<li>Wellness Stipend: $100 monthly </li>
<li>Internet Stipend: $40 monthly</li>
<li>IT Equipment: Provided for your role during employment</li>
<li>Paid Time Off</li>
<li>Company Paid Holidays</li>
<li>Comprehensive Benefits: Health, dental, and vision coverage</li>
<li>Parental Leave: Paid leave after six months of employment</li>
<li>Retirement Savings: 401(k) plan with company matching</li>
</ul>
This position offers the potential for promotion to Account Manager within your first year of employment. Promotion from Account Coordinator to Account Manager is based on achievement based performance goals.
#LI-DNI
About Mission Lane:
Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. 
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.
In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.
To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. 
Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.
Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions.
 *****
At Mission Lane, we're committed to a workplace built on respect and dignity, where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger, and we intentionally foster an inclusive environment where employees feel valued, respected, and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting <a href="mailto:peopleexperience@missionlane.com" target="_blank">peopleexperience@missionlane.com</a>.
Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

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