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<h3>Job Description</h3>
Job Description
Are you a true marketing nerd with a passion for social media advertising? Do you love building new things with a team motivated to win? Then you may be the Senior Social Media Strategist of our dreams!
Abe is a specialized consultancy focused exclusively on social media advertising.
We are a hub for innovative strategies, helping clients leverage the full power of LinkedIn, Meta and more to reach, engage, and convert their target audiences. If you're ready to be part of something bold and transformational, this is the role for you!
We have experienced significant growth over the last few years and have stayed true to our culture, the best idea wins. We’re future-focused and are looking for the right Senior Strategist with a growth mindset to join our evolving team!
We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs). This role reports to the Associate Director and is a crucial part of the social media team. This role has a unique opportunity to be on the ground floor of a fast-growing specialty agency The Social Media Advertising Strategist (Internal Title: Account Strategist, LinkedIn Advertising) works directly with our mid-market and enterprise clients and runs point on communicating results, creating custom strategies, and executing Paid Media deliverables. In this role, you will gain experience creating high-performing LinkedIn strategies for B2B businesses.&nbsp;
Roles &amp; Responsibilities
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<li>
Oversee and lead a collection of Social Media accounts
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Serve as direct support to client contacts
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Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic
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Build strategies for clients each quarter
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Have the ability to create, maintain, and optimize budgets for paid media campaigns
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Deeply understand client positioning and unique value propositions
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Confirm lead routing is accurate within a CRM
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Responsible for personal productivity and utilization
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Work directly with Associate Director to ensure internal and client goals are being achieved
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Understand the value of Programmatic campaigns
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Drive cross-sells, upsells and referrals via client relationships and professional network
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Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI
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</ul>
What You Offer
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2+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients
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Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads
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Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, ctv and more
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Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more
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Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization
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Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance
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Ability to drive results and measure via OCT
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Experience with audience segmentation by tier, job title etc.&nbsp;
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Proven and measurable success with mid-market or enterprise accounts
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Ability to translate and articulate strategy and tell stories with data
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Equal parts competitive and curious; you’re a true problem solver
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You live on the cutting edge of the industry, always looking for opportunities to grow and share
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Ability to organize, prioritize and manage multiple projects simultaneously
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You’re quality-obsessed and have not lost your soul for advertising
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Travel to visit clients approximately once per year, per client or as needed
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</ul>
What Success Looks Like
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You encompass our core values through every interaction; internally and externally
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Effectively manage approximately five mid-tier and enterprise accounts
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Meet and exceed department level KPIs, such as client growth and goal attainment. Your core KPIs will be client NSMs (North Star Metrics) and Client Satisfaction scores
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Build client trust and relationships that create consistent renewals
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Cross-sell services that align with client goals and objectives
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Clearly communicate results with client point of contact and executives
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Exceptional decision making, as it relates to strategic direction for accounts
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</ul>
Benefits
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🏠 We have a set living wage at Abe; The annual base salary range for this position based in the United States is $70,000- $80,000 USD. This salary range is an estimate, and the actual salary may vary based on Abe's compensation practices, job related skills, and depth of experience.
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🙏&nbsp; Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
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Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents
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</ul>
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Benefits to Support the Whole Person:
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🧠&nbsp; Mental - Access to certified therapists through Spring Health, membership to Headspace
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💪&nbsp; Physical - Physical therapy through Omada, fertility support through Carrott, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care
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🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
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&amp;#x1F4B0; Financial - Traditional and Roth 401(k) with a 3% company match
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&amp;#x1F31F;&nbsp; Bonus - Annual bonus based on tenure, which scales in total amount over time
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</ul>
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</ul>
Work Environment Requirements
As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.
This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to <a href="mailto:careers@directiveconsulting.com" target="_blank">careers@directiveconsulting.com</a>.
Additional Information
At Abe, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-JA1

Social Media Advertising Strategist (Remote US) - Future Opening

<h3>Job Description</h3>
Job DescriptionAt Eko, we’re dedicated to providing healthcare professionals with industry leading digital tools to hear and understand their patients’ hearts and lungs. With our platform, clinicians can detect cardiopulmonary disease with higher accuracy, diagnose with more confidence, manage treatment effectively, and ultimately give their patients the best care possible.&nbsp;&nbsp; With over $165M in funding from partners like 3M and the Mayo Clinic, Eko has become one of the fastest growing digital health companies, doubling our customer base in the last year to over 500,000 clinicians across 4,000 U.S. hospitals. We’ve built a tremendously talented, diverse, and mission driven team and are proud to be certified as a Great Place to Work®. Together we are committed to investing in each other and our mission to ensure all patients have access to high quality care. At Eko Health, our Customer Experience (CX) team is building a reputation for five-star experiences. As a Customer Experience Associate, you’ll handle core support interactions and also step into high-impact moments: managing escalations, supporting high-value customers, and creating warm handoffs to our enterprise sales team. You’ll represent Eko across channels, from private cases to public reviews and social posts, always with professionalism and empathy. This is a hybrid role with required onsite presence on Tue/Wed/Thu. Schedule:Role 1: Sunday –Thursday - This role will work in Pacific time zoneRole 2: Tuesday–Saturday - This role will work in Pacific time zone Head count: 2 As Customer Experience Associate at Eko, You Will:
<ul>
<li>Provide omni-channel support with accuracy, warmth, and efficiency.</li>
<li>Deliver a concierge-style experience, ensuring every customer is supported throughout their journey.</li>
<li>Own complex cases and escalations, driving them to full resolution.</li>
<li>Support high-value clinicians and accounts with white-glove care and seamless transitions to Sales when needed.</li>
<li>Lead service recovery, turning challenging moments into opportunities for loyalty.</li>
<li>Respond thoughtfully to public reviews and social posts.</li>
<li>Proactively identify and share customer insights with CX leadership.</li>
<li>Collaborate with Fulfillment, Product, Sales, and Marketing to create smooth resolutions.</li>
<li>Contribute to team knowledge and processes by giving feedback on frontline workflow.</li>
</ul>
As Customer Experience Associate at Eko, You Have:
<ul>
<li>2+ years of customer support experience, ideally in ecommerce or healthcare tech.</li>
<li>Strong written and verbal communication skills for both direct and public interactions.</li>
<li>Proven ability to provide white-glove support and handle sensitive escalations.</li>
<li>Familiarity with CRM/ticketing systems (Zendesk preferred).</li>
<li>A proactive, problem-solving mindset with excellent judgment under pressure.</li>
<li>Collaborative by nature. A team player who makes the group stronger.</li>
</ul>
As Customer Experience Associate at Eko, Good to have
<ul>
<li>Experience in healthcare or DTC.</li>
<li>Exposure to public reputation management (reviews, social media).</li>
<li>Knowledge of HIPAA-compliant support practices.</li>
</ul>
Benefits and Perks We Offer:
<ul>
<li>Eko was recognized by “Great Place to Work” in 2020 and 2021</li>
<li>Paid-time off</li>
<li>Medical/Dental/Vision, Disability + Life Insurance</li>
<li>One Medical membership</li>
<li>Parental Leave</li>
<li>401k Matching</li>
<li>Work from home equipment stipend</li>
<li>Flexible schedules</li>
<li>Wellness programs (Wellness Wednesdays, Time off)</li>
<li>Wellness perks (Headspace, Ginger, Aaptiv, Physera)&nbsp;</li>
<li>Learning and Development stipend</li>
</ul>
Eko is elevating the way clinicians detect and monitor cardiac and respiratory disease by bringing together advanced sensors, patient and provider software, and AI-powered analysis. Its FDA cleared platform is used by tens of thousands of clinicians treating millions of patients around the world, in-person, and through telehealth. The company is headquartered in Emeryville, California and privately-held, with investments from ARTIS Ventures, NTT Venture Capital, DigiTx Ventures, Mayo Clinic, Sutter Health and others.&nbsp;&nbsp; Eko is proud to be an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. We celebrate diversity and are committed to building a diverse and inclusive team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Experience Associate

<h3>Job Description</h3>
Job DescriptionCompany Description 
Wonderful Wines, the premium wine division of The Wonderful Company, unites three iconic wineries — JUSTIN Vineyards &amp; Winery, Lewis Cellars, and Landmark Vineyards — under one visionary umbrella. Known for innovation, entrepreneurial drive, and relentless pursuit of excellence, our mission is to craft extraordinary wines and unforgettable experiences. From JUSTIN’s Bordeaux-style blends in Paso Robles, to Lewis Cellars’ award-winning Cabernet Sauvignon in Napa Valley, to Landmark’s expressive Sonoma Coast Chardonnay and Pinot Noir — our portfolio showcases the best of California’s winegrowing regions. As part of The Wonderful Company — a Fortune Top 100 Place to Work and PEOPLE’s #1 Company That Cares — we’re committed to making a difference for our people, our planet, and our customers.
We are seeking a Customer Experience Associate (DTC &amp; Reservations) to join our growing eCommerce team! Supporting all three of our wine brands — JUSTIN Vineyards &amp; Winery, Lewis Cellars, and Landmark Vineyards — the Customer Experience Associate will manage guest communication, both inbound and outbound, ensuring all interactions are clear, professional, and engaging. This role plays a key part in enhancing the guest experience while driving sales and booking conversions.
The ideal candidate is a highly organized, detail-oriented,&nbsp; and professional. This Associate must be skilled in managing reservations, coordinating bookings, and supporting event logistics with accuracy and efficiency. They excel in maintaining strong communication with a wide range of guests and trade clients. Proficiency with CRM and reservation software is essential, along with comfort in handling order processing, payment management, and fulfillment coordination for both consumer and corporate clients. Above all, the Client Experience Associate demonstrates a strong service mindset, adaptability in a fast-paced environment, and the ability to proactively engage with guests to anticipate and exceed their needs.
This full-time position requires on-site availability and is located in Napa, CA.
Job Description 
<ul>
<li>Upholds 5-star service standards while providing end-to-end support to ensure efficient and seamless service delivery</li>
<li>Promptly responds to phone calls, emails, and text messages with professionalism, proper verbiage, clarity, and a service-first approach</li>
<li>Delivers intuitive and personalized service by offering tailored suggestions, thoughtful follow-up, and elevated sales recommendations</li>
<li>Completes reservation processes for multiple outlets and events, confirming all pertinent details</li>
<li>Proactively contacts customers to update account information (e.g., expired payment methods), resolve issues (e.g., back orders), and facilitate club order transitions</li>
<li>Processes one-time wine orders for various customer segments, including Members, Non-Members, Corporate/B2B clients, and internal employees</li>
<li>Manages club member shipments by modifying product selections, adjusting shipping schedules, and personalizing delivery frequency</li>
<li>Coordinates high-volume and specialized orders for corporate clients, virtual tastings, and employee gifting programs in collaboration with the Client Development team</li>
<li>Supports the Customer Experience Manager by way of fielding calls and&nbsp;providing administrative support&nbsp;when necessary</li>
<li>Collaborate cross-functionally with compliance, fulfillment, and client development teams to ensure smooth operations and seamless guest experiences</li>
<li>Demonstrates thorough knowledge of experiences at JUSTIN Vineyards &amp; Winery and sister properties, presenting options that best suit guests'&nbsp;needs</li>
<li>Maximizes profit by upselling experiences while building lasting relationships with guests and Wine Society members</li>
<li>Represents the company at in-person events as needed</li>
<li>Maintains knowledge of local Napa Valley attractions,&nbsp;wine tours, tastings, and events, to enhance guest interactions</li>
</ul>
Qualifications 
<ul>
<li>Minimum 2 years of experience in hospitality, guest services, or customer-facing roles, preferably within the wine, luxury retail, or resort industries
<ul>
<li>Experience or knowledge of the wine industry, trade/media visitation, or concierge services is a plus</li>
</ul>
</li>
<li>Proven track record in managing reservations, bookings, and event coordination with attention to detail and excellent organizational skills</li>
<li>Experience with order processing, payment handling, and fulfillment coordination, including working with both consumer and corporate clients</li>
<li>Proficient in&nbsp;CRM and reservation platforms (Tock, Commerce 7, RedChirp) or similar platforms and Microsoft Office (Outlook, Teams)</li>
<li>Passionate about delivering five-star service and creating memorable guest experiences</li>
<li>Excellent written and verbal communication skills, with a confident and professional demeanor suited to represent&nbsp;luxury brands</li>
<li>Strong organizational skills and ability to multitask and adapt quickly in a fast-paced environment</li>
<li>Comfortable attending and supporting in-person events as needed</li>
</ul>
Pay Range: $19.00 - $22.00/hour. Final compensation will be dependent upon skills &amp; experience.
 Additional Information 
<ul>
<li>Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:&nbsp;
<ul>
<li>24/7 online physician consultations&nbsp;</li>
<li>virtual mental health resources&nbsp;</li>
<li>life coaching&nbsp;</li>
<li>engaging employee community groups&nbsp;</li>
<li>cash rewards for healthy habits and fitness reimbursements&nbsp;</li>
<li>library of on-demand fitness videos&nbsp;</li>
</ul>
</li>
<li>Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.&nbsp;</li>
<li>Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.&nbsp;</li>
<li>Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.&nbsp;</li>
<li>Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.&nbsp;</li>
<li>Building a Healthy Society:&nbsp;To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit&nbsp;csr.wonderful.com.</li>
<li>Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.&nbsp;</li>
</ul>
Located in Paso Robles, JUSTIN® Vineyards &amp; Winery was founded in 1981 and is known for crafting world- class wines using Bordeaux grape varieties, including the iconic ISOSCELES® blend of Cabernet Sauvignon, Cabernet Franc and Merlot. The Vineyard estate, located at 11680 Chimney Rock Road, features a Tasting Room, luxury five-star accommodations at the JUST Inn®, and a Restaurant—making it one of the only wineries on the Central Coast to offer all three options. &nbsp;In September 2018, a new second location, the JUSTIN Downtown Tasting Room opened introducing an expansive wine-tasting bar, lounge, and a full dining room that’s situated prominently on the square along Downtown City Park in the heart of Paso Robles. In addition to its stellar hospitality, JUSTIN consistently receives top honors around the world, establishing itself as a leader in New World Bordeaux-style winemaking. JUSTIN wines are available through discerning fine wine retailers and restaurants throughout the United States, or directly from the Winery via JUSTIN’s Tasting Room, online store or to members of the exclusive JUSTIN Wine Society wine club. To discover more about JUSTIN, visit <a href="http://www.justinwine.com" target="_blank">www.justinwine.com</a>.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
#LI-ML1
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