<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Role Purpose Statement: 
Responsible for feeding the sales pipeline by identifying and developing new sales leads to pass on to the sales organization. Focuses on sourcing, contacting, educating, and qualifying new prospects via phone and email to create sales ready opportunities. In conjunction with inbound marketing leads, qualifies and sets up initial discovery calls for the sales team within assigned territories.
Main Responsibilities:
<ul>
<li>Produce qualified meetings for Sales that convert into pipeline opportunities</li>
<li>Achieve key metrics for sales growth on a monthly and quarterly basis</li>
<li>Know what it takes to meet or exceed your goals and maintain the momentum to do so</li>
<li>Identify prospective companies as potential customers based on assigned territory or vertical</li>
<li>Perform research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools</li>
<li>Navigate through an organization to get what you need</li>
<li>Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives</li>
<li>Leverage any opportunity you can to learn the market and the business</li>
<li>Work with mentors to set goals for yourself </li>
<li>Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool</li>
</ul>
Required Skills &amp; Qualifications
<ul>
<li>Previous experience managing prospects and pipeline via CRM</li>
<li>Previous SaaS sales experience</li>
<li>Self-starter mentality with a well-developed interpersonal, decision-making, and organizational skills</li>
<li>Confident engaging in conversations with new prospects over the phone</li>
<li>Experience converting an initial No into a qualified sales call</li>
<li>Exceptional communication and social media skills are necessary to create multiple access points into the market and prospect accounts</li>
<li>Ability to acquire and maintain knowledge of the IAM market and Ping Identity's solutions</li>
</ul>
Preferred:
<ul>
<li>Bachelor's degree or equivalent</li>
</ul>
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Sr. Sales Development Representative

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
As a Senior Project Manager within Ping Identity's Business Transformation Office (BTO), you will drive complex, strategic initiatives that enhance organizational performance across multiple departments with a particular focus on M&amp;A integration efforts. This full-time hybrid role, based in Denver, requires a high level of determination and accountability to ensure projects achieve successful outcomes. You will collaborate closely with cross-functional teams worldwide to deliver coordinated and successful programs. Reporting to the Director of BTO, you will drive alignment with strategic priorities, improve operational efficiency, and apply industry best practices to support Ping Identity's scalable growth, organizational resilience, and broader transformation efforts, including acquisitions.
You Will: 
<ul>
<li>Manage a portfolio of complex, cross-functional initiatives spanning multiple functions, encompassing both M&amp;A integration activities and product-related projects. </li>
<li>Develop and manage detailed project plans, timelines, and budgets for diverse projects, including M&amp;A integrations and New Product Introduction (NPI) initiatives. Partner closely with Product &amp; Engineering teams to define scope, facilitate discussions, manage dependencies, and ensure successful product launches and operationalization.</li>
<li>Provide comprehensive reporting on project status, milestones, deliverables, dependencies, risks, and issues to various audiences, including executive leadership. This involves clear and concise communication, tailored to the specific needs of each audience.</li>
<li>Exhibit strong initiative and ownership by proactively identifying and addressing issues, conflicts, and dependencies, and managing critical path deliverables to drive projects to successful completion with minimal oversight.</li>
<li>Apply a robust project execution toolkit, encompassing analysis, scoping, requirements gathering, project planning, risk management, and change management. Contribute to establishing best practices, templates, tools, and methodologies across the organization, with a focus on scaling M&amp;A integration capabilities.</li>
<li>Work creatively and analytically in a collaborative problem-solving environment, demonstrating teamwork, innovation, and a commitment to excellence in project delivery.</li>
</ul>
You Have:
<ul>
<li>Bachelor's degree or equivalent experience.</li>
<li>Based in Colorado for hybrid work.</li>
<li>3+ years M&amp;A integration experience.</li>
<li>5+ years of experience in project management, program management, or PMO.</li>
<li>3+ years of experience in business consulting.</li>
</ul>
You Have an Advantage If:
<ul>
<li>You have experience in technology and/or software/cloud environments.</li>
<li>You have product &amp; engineering exposure (e.g., NPI, pricing, SDLC, migrations).</li>
<li>You possess strong leadership, diplomatic, and motivational skills and can lead across multiple business and technology organizations.</li>
<li>You have experience in a fast-paced and growing environment.</li>
<li>You hold a Project Management Professional (PMP) certification.</li>
<li>You are technically competent with various business applications, including Google Suite, Microsoft Office, Smartsheet, JIRA, and Lucidchart.</li>
<li>You are familiar with SDLC, Agile, SCRUM, and Waterfall methodologies.</li>
</ul>
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Sr. Project Manager

<h3>Job Description</h3>
Job Description
Senior Demand Planner Analyst 

See What We’re All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks
<ul>
<li>Parts Town Pride – check out our virtual tour and culture!</li>
<li>Quarterly profit-sharing bonus</li>
<li>Hybrid Work schedule </li>
<li>Team member appreciation events and recognition programs</li>
<li>Volunteer opportunities</li>
<li>Monthly IT stipend</li>
<li>Casual dress code</li>
<li>On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses </li>
<li>All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered. </li>
</ul>
The Job at a Glance
The&nbsp;Senior&nbsp;Demand Planner Analyst (internally knows as Gatherer of Sku Demand) will be responsible for supporting and enhancing our data-driven inventory management processes,&nbsp;tools,&nbsp;and&nbsp;strategies while serving as a leader and mentor to the broader purchasing team.&nbsp;You&nbsp;will&nbsp;collaborate&nbsp;cross-functionally&nbsp;to&nbsp;capture&nbsp;and monitor supply chain metrics, develop purchasing forecasts for suppliers, identify continuous improvement opportunities, and work on special projects.&nbsp;You are passionate about developing into a management role one day and enjoy taking on more responsibility outside of the day to day tasks&nbsp;If this sounds like you, we want you to apply!
ATypical Day
<ul>
<li>Focus on the elevation of customer service levels and stock availability, increasing inventory&nbsp;turns,&nbsp;and&nbsp;minimizing&nbsp;the&nbsp;impact&nbsp;of&nbsp;unproductive&nbsp;inventory&nbsp;through&nbsp;the use of inventory optimization software and other tools</li>
<li>Analyze&nbsp;sales&nbsp;history,&nbsp;vendor&nbsp;performance,&nbsp;and&nbsp;organizational&nbsp;initiatives&nbsp;to maximize inventory availability</li>
<li>Collaborate&nbsp;with&nbsp;supply&nbsp;chain&nbsp;partners&nbsp;(customers&nbsp;and&nbsp;suppliers)&nbsp;to&nbsp;uncover improvement opportunities and help solve critical business problems</li>
<li>Administer&nbsp;changes&nbsp;and&nbsp;updates&nbsp;to&nbsp;the&nbsp;MRP&nbsp;system</li>
<li>Ensure&nbsp;visibility&nbsp;of&nbsp;KPIs&nbsp;through&nbsp;the&nbsp;development&nbsp;and&nbsp;maintenance&nbsp;of&nbsp;reports&nbsp;and dashboards</li>
</ul>
To Land This Opportunity
<ul>
<li>You&nbsp;have&nbsp;5+&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;an&nbsp;analytical&nbsp;role&nbsp;and&nbsp;are&nbsp;passionate&nbsp;about analytics and data</li>
<li>You have 3+ years experience with demand planning or inventory management</li>
<li>You&nbsp;possess&nbsp;knowledge&nbsp;of&nbsp;ERP systems (such as SAP, data&nbsp;extraction,&nbsp;and&nbsp;ad-hoc&nbsp;analysis&nbsp;execution</li>
<li>You&nbsp;are&nbsp;proficient&nbsp;in&nbsp;MS&nbsp;Excel&nbsp;and&nbsp;have&nbsp;a&nbsp;basic&nbsp;understanding&nbsp;of&nbsp;relational&nbsp;databases</li>
<li>You&nbsp;enjoy&nbsp;collaboration,&nbsp;but&nbsp;can&nbsp;also&nbsp;self-manage&nbsp;and&nbsp;prioritize&nbsp;tasks</li>
<li>You&nbsp;thrive&nbsp;in&nbsp;a&nbsp;fast-paced&nbsp;environment&nbsp;and&nbsp;adapt&nbsp;well&nbsp;to&nbsp;change</li>
<li>You’re&nbsp;an&nbsp;all-star&nbsp;communicator,&nbsp;fluent&nbsp;in&nbsp;English&nbsp;(both&nbsp;written&nbsp;and&nbsp;verbal)</li>
<li>You always have the team in mind when mentoring&nbsp;people, assignments, and tasks</li>
<li>You’re willing to initiate and lead enhancement projects that benefit the team. </li>
</ul>
About Your Future Team
Our team is an energetic and hardworking bunch! We’re always hydrated, love competitive ping-pong,&nbsp;and enjoy&nbsp;trying unique dishes! Our favorite concoction is by far&nbsp;hotdogs with Cracker Jacks and chocolate. We can’t wait to see what dish you’ll come up with!
At Parts Town, we value&nbsp;transparency&nbsp;and are committed to ensuring our team members feel appreciated and supported.&nbsp;We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The&nbsp;salary&nbsp;range for this role is $74,335.41 – $99,461.65 annually ($35.74 – $47.82 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a&nbsp;pay&nbsp;for performance-company. In addition to base&nbsp;pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

Senior Demand Planner Analyst

<h3>Job Description</h3>
Job Description
Ellington Solutions is seeking out qualified candidates that will:
<ul>
<li>Lead the design and operation of Privileged Access and Identity Management tools and solutions.</li>
<li>Analyze system user requirements to develop solutions aligned with objectives and system needs.</li>
<li>Deploy Identity and Access Management (IAM) frameworks, encompassing business processes, policies, and technologies for digital identity management.</li>
<li>Oversee IAM systems such as single sign-on (SSO), two-factor authentication (2FA), multifactor authentication (MFA), privileged access management (PAM), and Identity Lifecycle Management (provisioning and deprovisioning).</li>
<li>Stay updated on data security tools like Fortra (Titus) and Boldon James.</li>
</ul>
Requirements
The qualified candidate will have: 
<ul>
<li>U.S. Citizenship (Required)</li>
<li>Minimum of Secret Clearence (Required)</li>
</ul>
<ul>
<li>Minimum of 8 years of experience in Information Technology or a related field.</li>
<li>Demonstrated capability to complete tasks and resolve intricate technical issues with minimal supervision.</li>
<li>Outstanding communication and teamwork skills.</li>
<li>Proficiency with PAM and ICAM technologies.</li>
<li>Robust problem-solving and analytical abilities.</li>
<li>Aptitude to operate in a technically evolving lab and prototype setting that incorporates emerging technologies</li>
<li>Proficient in the installation, configuration, and administration of technologies like Centrify, ADFS, VMWare Workspace ONE, Okta, Ping Identity, Delinea, MFA, and Sailpoint.</li>
</ul>

ICAM Engineer

<h3>Job Description</h3>
Job Description
We are an Information Technology and Business Consulting firm specializing in Project-based Solutions and Professional Staffing Services. Please have a look at below position which is with our Client and let me know your interest ASAP. I would really appreciate if you could send me your MOST RECENT UPDATED RESUME: 
Ping Identity ForgeRock Developer
Location: Whippany NJ (Hybrid onsite 3 days a week)
Duration: 6 months
Need strong Ping Identity ForgeRock Developer with PingGateway, PingAM, PingIDM, PingDS, IAM API, JavaScript, Java, API integration with threat sensors (ThreatMetrix, BioCatch, etc.) Exp.
Consultant LinkedIn profile must have been created before 2018/2019
Need 10+yrs of IT Exp. Profiles
PingIdentity ForgeRock stack (PingGateway, PingAM, PingIDM, PingDS), with certification or proof of completion of ForgeRock Deep-Dive 4xx training modules.
Identity and Access Management domain, tools, products, protocols, taxonomy, identity management, authentication, authorization, identity federation, single sign on, OAuth2, OIDC, PKI, PSD2 SCA taxonomy, knowledge based authentication, possession based authentication, JavaScript coding of PingGateway and PingAM scripted routes, proxies and authentication tree nodes.
Designing extensible IAM APIs for seamless integration with external and internal applications.
Implementing PingGateway single-sign-on routes, dynamic proxies and filter chains.
Implementing PingAM custom authentication trees, including downstream API integration with threat sensors (ThreatMetrix, BioCatch, etc.), adaptive authentication and step-up authentication. Implementing PingIDM data links between PingDS and external LDAPS, JDBC, SOAP, HTTPS and other data sources. Designing and implementing PingDS schemas with custom managed objects. Scalability and performance optimisation of the ForgeRock OOTB and custom components. Partnering with security, product, engineering and compliance teams to embed identity-first principles to DevSecOps lifecycle.
Must have:
5+ years experience in Hands-on ForgeRock developer experience with PingGateway, PingAM, PingIDM and PingDS
working with Agile/Scrum model, contributing to Scrum delivery teams.
10+ years experience in hands-on coding in at least one of the following: JavaScript, Java.
Open source experience and contribution is a plus.
Thanks &amp; Regards,BabuPantar Solutions Inc1908 Cox Rd, Weddington, NC 28104Email: babu (dot) s (at) pantarsolutions (dot) com

ForgeRock Developer

<h3>Job Description</h3>
Job DescriptionJob DescriptionMinimum Qualifications-Bachelors degree in Computer Science and/or Engineering or equivalent experience-10+ years of experience working with the Go programming language-Knowledge of various Go frameworks and tools. Expertise in concurrent programming, understanding Go routines, channels, and the sync package to optimize performance.-Experience in industry standard authentication protocols like OAuth/OIDC/SAML.-Familiarity with RESTful and gRPC-Understanding of design patterns and software engineering principles.-Strong knowledge of cryptographic principles and secure communication protocols. Preferred Qualifications-Experience working or integrating with an identity provider such as Okta, Ping Identity, OneLogin, Google IdP etc...-Exposure to zero-trust security principles and modern identity verification techniques-Familiarity with database technologies such as MySQL, Oracle, and CockroachDB-Good communication and personal skills: ability to collaborate optimally with members of other functional groups, and a strong sense of project ownership.Salary Range : $63,400-$135,000 a year#LI-AS3LocationAustin, TX

GoLang Engineer

<h3>Job Description</h3>
Job DescriptionSalary: $1/hr increase from current pay rate 
Job Title: Analyst III, NOC (Tier I)
Department:Service Management Office &gt; Network Operation Center
Reports to: Service Operations Manager
 
Overview - About NoaNet
NoaNet is a non-profit mutual corporation providing wholesale telecommunications transport and is headquartered in Spokane, Washington. For over 20 years, it has operated a reliable public open-access broadband communication network totaling over 3,300 fiber miles that provides rural areas access to broadband services, supporting last-mile providers that serve more than 260,000 customers. NoaNets members are nine public utility districts and a joint operating agency that have served wholesale customers in Washington State since 2000. Learn more about NoaNet at <a href="https://noanet.net/" target="_blank">https://noanet.net/</a>.
 
Purpose of Position: Technical position to provide on-shift surveillance, call management, first response troubleshooting and resolution of the companys Core &amp; Edge Network in order to provide the highest level of network availability by restoring service and minimizing call outs of Tier II NOC and Field / Network Engineering.
 
Positions Customer(s): NOANET Management, Network Users, and Internal NOANET Customer Support groups and all NOANET customers.
 
Essential Duties at All Levels in the Position: 
 
Customer Experience (CX): 
<ul>
<li> Answer all incoming service-related calls</li>
<li> Troubleshoot customer service issues- even those that are not our problem</li>
<li> Keep customers updated on trouble resolution progress (Ticketing, Email, Phone Call)</li>
<li> Escalation of severe or chronic customer issues; create performance improvement plans in collaboration with the Product owner, including Engineering &amp; Field resources.</li>
<li> Customer focused operators</li>
</ul>
 
Network Management (NMS): 
<ul>
<li>24x7x365 Awareness</li>
<li>Awareness of Customer Needs &amp; Tendencies</li>
<li>Service Level Agreements (SLAs)</li>
<li>Maintenance (Reactive &amp; Proactive Prevention)</li>
<li>Escalate internally and externally as needed to expedite repairs and awareness</li>
<li>Evaluation of data to determine trends, chronic devices, regions, timeframes</li>
<li>Network focused operators</li>
</ul>
Job Qualifications at All Levels in the Position in KSAs
<ul>
<li>Demonstrated ability to work independently and as a member of a team.</li>
<li>Excellent oral and written communications skills required.</li>
<li>Ability to track and document multiple network events accurately.</li>
<li>Ability to monitor the network to ensure network availability to all system users.</li>
<li>Proper phone etiquette with all customers 24x7 and provide clear, concise and consistent communications.</li>
</ul>
With a focus in Communications (COMS):
<ul>
<li>Capable of demonstrating knowledge of Ticketing Systems.</li>
<li>Ability to establish and monitor outage bridges.</li>
<li>Ability to communicate the technical and regulatory status of the NG911 Network.</li>
<li>Responsible for direct customer communication and escalation.</li>
<li>Provide technical assistance and training to internal and external groups to resolve problems affecting customers.</li>
</ul>
With a focus in Network &amp; Technology:
<ul>
<li>Demonstrated knowledge in LAN/WAN technologies, internet and server platforms.</li>
<li>Ability to diagnose basic routing problems.</li>
<li>Basic understanding of network concepts such as Packet Loss/Jitter, Ping, Throughput, Availability.</li>
<li>Demonstrated knowledge of IP protocols and address spacing, IP routing and switch components.</li>
<li>Basic understanding of one or more of the following protocols: RADIUS, DNS, firewall, packet captures, VM, IPSec, TCP/IP, VLAN, WLAN, VPN and Wi-Fi.</li>
<li>Basic Knowledge of MPLS Networking, Ethernet Switch and IP Routing</li>
<li>Respond to circuit and facility outages within NOANETs network. Isolate outages and work with appropriate technical groups to restore service.</li>
<li>Diagnosis of basic routing problems.</li>
<li>Perform daily operational checks on all network elements and associate equipment to maximize reliability.</li>
</ul>
 
Certifications Preferred: Industry specific certifications are highly valued and can contribute toward education. Certifications of preference: Network+, Nokia, CCENT, CCNA (Cisco), Juniper certifications. 
 
Analyst III, NOC (Tier I):
<ul>
<li>Additional Job Requirements: A senior level technical position to provide on-shift surveillance, management, advanced-level troubleshooting response and trouble resolution. Must have a comprehensive understanding of telecommunications, and ability to follow documented procedures with minimal supervision. Must be capable of triaging network incidents/events quickly and making decisions that produce desired results in adherence to defined policies and procedures. CCNA (Cisco), Nokia certifications preferred. Must be willing to work an after-hours shift for the duration of their tenure at this position. </li>
<li>Years of Experience required to meet minimum qualifications: Experience demonstrating increasing responsibility as a Telecommunications Analyst is preferred, ideally with at least three years in the field. However, candidates who can demonstrate strong aptitude, relevant skills, and the ability to learn quickly will also be considered. </li>
<li>Years of Education required to meet minimum qualifications: High School diploma or equivalent required. Associates degree in Telecommunications, Computer Sciences or related field required, OR a combination of relevant education and/or work experience sufficient to perform the duties may be substitute for the degree on a year-for-year basis. </li>
</ul>
Job Requirements: At All Levels Reporting Relationships: 
Position reports to: Assigned Manager/ Supervisor of Department 
Number of Direct Reports: N/A
Physical Requirements: This is an office position but does require occasional work with other groups. Ability to lift and carry up to 50 lbs. and work in cramped spaces and at heights. Hearing, vision, depth perception, and hand-to-eye coordination sufficient to perform job duties. Visual and auditory acuity necessary to operate equipment and identify color-coding. Ability to tolerate temperature and weather extremes (fumes and odors, dust, low light conditions.) Strength and coordination sufficient to perform job duties.
 
Working Conditions: Work is normally performed in an office environment with long periods of computer work. hift work, overtime and travel is required. Position is subject to dealing with difficult people and situations. Occasional exposure to inside/outside work; noise; standing; hot/cold temperatures; vibration; cramped quarters.
 
Special Conditions: Required to participate in a rotational schedule working at the NOC; responsibility will include training of lower level Analysts; troubleshooting complex customer issues using any and all required skills to perform the necessary duties; and consulting with employees, other departments, and/or management to determine root cause of an incident, outage or failure of services and corrective actions.
 
Background /Security Conditions: Based on the positions business needs, background and security checks are subject to Level 2 background checks.
 
Driving Requirements: Must maintain and possess a valid drivers license, proof of insurance, and a satisfactory driving record.
 
EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law. 
 
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, and responsibilities required of employees assigned to this job.

Analyst III, NOC (Tier I)

<h3>Job Description</h3>
Job DescriptionDescription:
Company Overview:
SOLID (Solutions for Information Design, Inc.) is a dynamic and innovative company at the forefront of application design and development, research and analysis supporting workforce development and credentialing, and career counseling. For over two decades, SOLID has fostered a company culture that prioritizes family and flexibility, placing a strong emphasis on work-life balance and recognizing the importance of employees' personal lives. Our culture encourages open communication, mutual respect, and understanding across departments, functional areas, and within teams. 
Join us, and you’ll be part of a collaborative team where knowledge-sharing is highly encouraged, inspiring a dynamic and forward-thinking work environment that thrives on pushing boundaries so that we can continue to stay at the forefront of innovative workforce development initiatives that expand career pathways for our nation’s workforce. We’re trailblazers in creating digital tools that empower U.S. service members to advance their professional careers. Our core clients include various federal agencies and all branches of the US Military, as well as commercial, higher education, and non-profit organizations.
Position Overview:
SOLID is seeking a skilled and mission-aligned Data Scientist to join our team. This role supports both client delivery and internal product development efforts by extracting insights from complex datasets, analyzing workforce and transition trends, redefining business rules, and informing data-driven decision-making.
You will play a key role in sha ping analytical strategy across SOLID’s workforce solutions, influencing the design of both internal methodologies and external-facing products. You will work closely with analysts, AI/ML engineers, subject matter experts, and software developers to develop approaches for evaluating, aligning, and translating military occupations, credentials, and skills.
Responsibilities
Data Analysis &amp; Methodology Development
<ul>
<li>Clean, structure, and analyze large datasets to find patterns, trends, and anomalies.</li>
<li>Evaluate workforce trends, skill gaps, and the effectiveness of prior learning assessments using transition data and credentialing systems.</li>
<li>Support the redefinition of business rules and methodologies for military occupational analysis, including how occupational roles map to civilian pathways.</li>
</ul>
Decision Support &amp; Business Intelligence
<ul>
<li>Translate analytical findings into actionable business requirements that guide the design of data-informed products and decision-support tools for workforce development and credentialing.</li>
<li>Develop and maintain dashboards and data visualizations using Power BI or Tableau to communicate findings clearly to stakeholders.</li>
<li>Provide strategic data insights that support program evaluation, stakeholder reporting, and client decision-making.</li>
</ul>
Data Engineering &amp; Management
<ul>
<li>Extract and organize raw data from various structured sources, including SQL databases, APIs, and cloud-based systems.</li>
<li>Write and optimize complex SQL queries involving multiple tables, joins (INNER, LEFT, RIGHT), subqueries, and aggregate functions (COUNT, SUM, AVG, etc.).</li>
<li>Demonstrate working knowledge of data modeling, including understanding of primary and foreign keys and relational schema design.</li>
</ul>
Statistical Modeling &amp; Machine Learning
<ul>
<li>Apply statistical methods and predictive models (e.g., regression, classification, clustering, etc.) to forecast outcomes or assess the potential impact of rule/methodology changes.</li>
<li>Leverage Python or R for data manipulation, modeling, and exploration using libraries like Pandas, NumPy, SciPy, and Scikit-learn or TensorFlow. </li>
</ul>
Requirements:
Required Qualifications
<ul>
<li>Bachelor’s or master’s degree in data science, Statistics, Computer Science, Economics, or a related field.</li>
<li>3+ years of experience applying data science to real-world problems, preferably in government, workforce development, military, or education sectors.</li>
<li>Strong proficiency in Python or R for data analysis and modeling.</li>
<li>Demonstrated expertise in SQL, including the ability to write efficient, multi-step queries for large relational databases.</li>
<li>Experience using Power BI and/or Tableau for building interactive dashboards and reporting visualizations.</li>
<li>Familiarity with machine learning tools and methods for basic classification, clustering, or regression modeling.</li>
<li>Excellent communication skills, including the ability to translate technical findings into non-technical insights for diverse audiences.</li>
<li>Ability to work independently to identify gaps, propose improvements, and drive data initiatives from concept to insight.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with military data (e.g., service records, training standards, occupational codes, etc.), credentialing frameworks, skills and competencies, and/or prior learning assessment methodologies.</li>
<li>Familiarity with Agile development environments and working alongside cross-functional product teams.</li>
<li>Knowledge of data privacy, security, and governance best practices, especially in federal or defense-aligned contexts.</li>
</ul>
Why Join SOLID? At SOLID, we offer more than just a job—we offer ownership. As a 100% employee-owned company through our Employee Stock Ownership Plan (ESOP), every team member has a personal stake in our success and a voice in how we grow.
Benefits include:
<ul>
<li>100% employee ownership through our ESOP</li>
<li>Comprehensive medical, dental, and vision coverage</li>
<li>Generous PTO policy with 11 paid holidays annually</li>
<li>Paid family leave for new parents</li>
<li>Access to 401(k) retirement plan</li>
<li>Monthly reimbursement for high-speed internet</li>
<li>Fully remote work with flexible scheduling</li>
<li>Sponsored professional development and training</li>
<li>A fun and inclusive culture with regular virtual team events</li>
</ul>
Salary will be commensurate with experience and education. 
 
This position will require and is dependent on the successful completion of a criminal background check. 

SOLID is committed to ensuring equal employment opportunities for all employees and applicants for employment. As an Equal Opportunity Employer, we do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

In compliance with the Equal Opportunity Clause §60-1.35, SOLID ensures that employees and applicants are not restricted from discussing or disclosing their compensation or the compensation of other employees or applicants. Our policies do not prohibit, or tend to prohibit, employees or applicants from discussing or disclosing their compensation. 

All employees and applicants will have access to our nondiscrimination provision, which is included in our employee manuals and handbooks and posted in conspicuous places or electronically where they are readily available.

Data Scientist

<h3>Job Description</h3>
Work Location Type:Hybrid&nbsp;&nbsp;&nbsp;
About Grainger:
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit <a href="http://www.grainger.com" target="_blank">www.grainger.com</a>. &nbsp;
Compensation:
This position is hourly.&nbsp; Start at $17.25/hour with three automatic raises in 12 months bringing your pay to $18.45/hour!
Rewards and Benefits:
<ul>
<li>Medical, dental, vision, and life insurance coverage starts on day one of employment.</li>
<li>Access to up to 50% of your paycheck based on hours worked before payday.</li>
<li>18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.</li>
<li>6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.</li>
<li>Employee discounts, parental leave, and other benefits.</li>
<li>Safety shoes provided (where applicable).</li>
</ul>
For additional information and details regarding Grainger’s benefits, please click on the link below:
<a href="https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire" target="_blank">https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resourc…</a>
The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.&nbsp;
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.&nbsp;&nbsp;
Click here:&nbsp;&nbsp;See how you can Keep the World Working with Grainger!
Customer Service Representative - Janesville, WI
We’re hiring full-time INBOUND phone service representatives! You’ll be part of a team reporting to a Supervisor, Customer Experience in&nbsp;May 2025. Join us at&nbsp;401 S. Wright Road, Janesville, WI 53546.
Shifts, Training &amp; Work Environment:
Enjoy your weekends off!!&nbsp; The shift we are hiring for is 8:30 a.m. to 5:00 p.m. Central time Monday through Friday.
Our 8-week&nbsp;ONSITE&nbsp;onboarding and&nbsp;training academy empowers you to confidently connect with our customers through core skills like critical thinking, decision making and communication.&nbsp;
After completing our 8-week onsite training, team members meeting work from home requirements will enjoy a&nbsp;HYBRID&nbsp;work environment of three days onsite and two days at home (2 days working at home are your choice and can change each week based on your preference).&nbsp; &nbsp;You can also enjoy working in the office up to 5 days!
You can earn additional flexibility to&nbsp;work from home&nbsp;up to 5 days a week, and you will be eligible to participate in a bidding process for alternate work shifts typically after 6 months.
Grow with Grainger:
Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you’ll build the skills needed to advance your career across speciality teams or into other departments of our evolving business.
Our Culture:
We aspire to create a culture where each&nbsp;person is comfortable being who they are, is&nbsp;recognized and rewarded for their impact and&nbsp;can continue to learn, grow and realize their&nbsp;full potential.&nbsp;​
​
You Will:&nbsp;
<ul>
<li>
Build and strengthen customer relationships by responding&nbsp;to a high volume of inbound phone calls that leave&nbsp;customers with a positive impression.
</li>
<li>
Demonstrate professional oral and written communication&nbsp;skills including strong reading comprehension
</li>
<li>
Navigate customers’ challenges by using all resources for&nbsp;account selection, product identification, order placement,&nbsp;and order management.
</li>
<li>
Use critical thinking skills to resolve customer concerns such&nbsp;as product search, pricing and invoicing discrepancies,&nbsp;apply credit, and facilitate returns.
</li>
<li>
Manage and mitigate risk by taking appropriate actions.
</li>
<li>
Collaborate daily in a positive, team-based environment&nbsp;that’s committed to doing business with ethics and integrity.
</li>
</ul>
 You Have:&nbsp;
<ul>
<li>
High School diploma or equivalent.&nbsp;
</li>
<li>
1+ years of customer service experience. Inbound customer service center experience preferred
</li>
<li>
Strong desire and willingness to help customers by&nbsp;providing friendly, knowledgeable and effortless&nbsp;experiences.
</li>
<li>
Experience with high touch, hands-on, personalized service&nbsp;with customers in a fast-paced environment
</li>
<li>
Ability to commute to our facility&nbsp;​
</li>
<li>
Ability to sit up to 8 hours a day​
</li>
<li>
A secure workspace dedicated to job activity (Required for&nbsp;work from home/hybrid)
</li>
<li>
Stable internet with ability to provide proof of internet speeds&nbsp;greater than 5 megabits per second upload, 15 megabits per&nbsp;second download and ping less than 80 milliseconds.&nbsp;(Required for work from home/hybrid)​
</li>
</ul>
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

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