<h3>Job Description</h3>
Job DescriptionDescription:
Purpose:
This position requires a team leader who will work closely with the Executive Director in managing cemetery service and administrative operations of the cemetery. The position is required to maintain close and frequent contact with the cemetery field supervisors, director of financial operations, and sales. Reports to the Executive Director.
 
 
Responsibilities:
•Oversee cemetery service and administration operations as applied to planning, organizing and supervision of:
oCustomer sales and service
oBurial space selections (graves, crypts, niches) and Deed preparation
oInterment order processing
oCustomer payment processing (cash, checks, and credit card receipts)
oPayment request vouchers for service providers
oCustomer maintenance requests
oMonument applications and approval process
oPreparation of affidavits
oGenealogies
oPayroll administration
oHMIS Cemetery Software updates
•Ensure that deceased persons are given a dignified Christian burial and respond with respect and compassion to the bereaved families, friends, and visitors. 
•Manage and supervise the office personnel on a daily basis and ensure weekday and weekend schedules are assigned. 
•Coordinate scheduling interments, transfers, and other projects. 
•Investigate, appraise, and resolve customer service issues.
•Establish and maintain relationships with funeral industry influencers, and key strategic partners, such as pastors, deacons, funeral directors, monument dealers, industry associations, and other service providers. 
•Model and encourage excellence in work performance by:
oCollaborating with upper management in new ways of managing
oFacilitating continuing education and training at all levels; and
oEvaluating work performance and initiating improvement strategies.
•Ensure that all policies, practices and procedures are carried out in a manner consistent with the mission and values of the Trustees and The Archdiocese of New York.
 
Requirements:
Education, Experience, and Personal Characteristics
•College Degree in Business Administration preferred
•Graduate of Catholic Cemetery Conference School of Leadership management preferred, or five years of related experience
•Proficient in Microsoft Office
•Excellent communication skills
•Team player; respectful of others
Work setting:
•In-person
•Office
Ability to commute/relocate:
•Hawthorne, NY 10532: Reliably commute or planning to relocate before starting work (Required)

Manager of Cemetery Services and Administration

<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES
Revenue Generation
<ul>
<li>Responsible for attaining or exceeding monthly sales revenue quota.&nbsp; Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products.&nbsp; Influences consumer on the benefits of pre-planning for a soft close.&nbsp;</li>
<li>Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options.&nbsp; Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales.&nbsp; Promotes the SCI Brand and service excellence.&nbsp; &nbsp;</li>
<li>Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract.&nbsp; Addresses final questions.&nbsp;</li>
</ul>
Prospecting 
<ul>
<li>Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships.&nbsp; Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars.&nbsp; Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends</li>
<li>Obtains referrals from families served through after care visits (ACV).</li>
<li>Schedules sales appointments.&nbsp; Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.</li>
</ul>
Build Relationships with Families 
<ul>
<li>Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments.&nbsp; Connects with families through listening, honest communication and genuine concern</li>
<li>Supports families in time of grief with acts of kindness; attends services and/or receptions.</li>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future</li>
</ul>
Teamwork 
<ul>
<li>Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes</li>
<li>Shares family concerns with rest of the SCI team</li>
</ul>
MINIMUM REQUIREMENTS
Education
<ul>
<li>High school diploma or equivalent required</li>
<li>college coursework preferred</li>
</ul>
License
<ul>
<li>Funeral Directors License where required by state law</li>
<li>Life Insurance license where required by state law; company will support obtaining licensing</li>
<li>Current state/province issued driver’s license with an acceptable driving record</li>
</ul>
Experience
<ul>
<li>Sales experience preferred</li>
<li>Industry experience a plus</li>
<li>Previous Customer Relationship Management (CRM) systems experience a plus</li>
</ul>
Skills and Abilities
<ul>
<li>Computer and technology skills</li>
<li>Goal oriented self-starter</li>
<li>Public speaking ability; comfortable presenting to small groups</li>
<li>Ability to work well in a team, as well as independently</li>
<li>Ability to work a significant number of evenings and weekends</li>
<li>Bilingual is a plus</li>
</ul>
Compensation
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
#SCI
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Sales Professional - Outside Sales

<h3>Job Description</h3>
Job Description
<ul>
<li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li>
<li>Obtains referrals from families served by the location</li>
<li>Networks and builds community and civic relationships</li>
<li>Explains and presents presentations to families served and referred families</li>
<li>Maintains and tracks activity levels to ensure productivity</li>
</ul>
Build Relationships with Families
<ul>
<li>Responds to client inquiries in a timely, respectful, sensitive and professional manner</li>
<li>Connects with families through listening, honest communication and genuine concern</li>
<li>Develops an understanding of each family’s unique needs and offers solutions that provide value to them</li>
<li>Stays in touch with families to ensure satisfaction</li>
<li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li>
<li>Follows through on all customer problems and requests</li>
<li>Builds trust-based relationships to earn the right to ask for referrals</li>
<li>Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning</li>
</ul>
Teamwork 
<ul>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li>
<li>Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li>
<li>Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li>
<li>Shares family concerns with rest of the SCI team</li>
</ul>
MINIMUM REQUIREMENTS
Education 
<ul>
<li>High school diploma or equivalent</li>
<li>1-2 years of college or an equivalent of education and experience</li>
</ul>
Experience
<ul>
<li>High school equivalency and 1-2 years of college or an equivalent of education and experience</li>
<li>1-2 years of customer service or sales industry experience preferred</li>
</ul>
Licenses
<ul>
<li>Current state/province issued driver’s license with an acceptable driving record</li>
<li>Insurance license if required by state/province law and as prescribed by each state board</li>
</ul>
Knowledge, Skills and Abilitie
<ul>
<li>Must be able to pass the Company’s internal presentation certification within thirty days of hire</li>
<li>Ability to work a number of evenings and or weekends every month</li>
<li>Ability to drive frequently</li>
<li>Ability to obtain and maintain an insurance license if required by state/province</li>
<li>Flexible hours but, at times must have the ability to work up to 12 hours in a day</li>
<li>Ability to treat others with empathy and respect</li>
<li>Knowledge of computers and some software</li>
<li>Customer service skills</li>
</ul>
#SCI
Compensation:
Salary:
$16.50\hour ($40,000 - $100,000 annualized targeted first year earnings)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Sales Professional - Inside Sales

<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES
Lead Generation 
<ul>
<li>Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes, and standards</li>
<li>Holds self-accountable for prospecting a minimum of 4 hours every day (if working 8 hours), such as approaching families face-to-face during events, door knocking, or group seminars</li>
<li>Obtains referrals from families served by the location by following up through visits with families after the service</li>
<li>Networks and builds community and civic relationships</li>
<li>Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families</li>
<li>Maintains and tracks activity levels to ensure productivity</li>
<li>Remains flexible with schedule to achieve results; often works nights and weekends</li>
</ul>
Build Relationships with Families 
<ul>
<li>Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through</li>
<li>Responds to client inquiries in a timely, respectful, sensitive, and professional manner</li>
<li>Supports families in times of grief with acts of kindness</li>
<li>Connects with families through listening, honest communication, and genuine concern</li>
<li>Develops an understanding of each family’s unique needs and offers solutions that provide value to them</li>
<li>Stays in touch with families to ensure satisfaction</li>
<li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li>
<li>Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships</li>
<li>Builds trust-based relationships to earn the right to ask for referrals</li>
<li>Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning</li>
</ul>
Teamwork 
<ul>
<li>Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff</li>
<li>Collaborates and teams with funeral directors, location managers, and other members of the funeral home and or cemetery staff, to provide seamless, high-quality service</li>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li>
<li>Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li>
<li>Acts as one team, setting up continuation visits within two to three days after the service</li>
<li>Shares family concerns with the rest of the SCI team</li>
</ul>
MINIMUM Requirements
Education 
<ul>
<li>High school education or equivalent</li>
<li>1-2 years of college or equivalent experience</li>
</ul>
License
<ul>
<li>Current state/province-issued driver’s license with an acceptable driving record</li>
<li>In states/provinces where required, must hold a Funeral Directors License to perform this role</li>
</ul>
Experience
<ul>
<li>Sales experience or one to two years industry experience, or equivalent education</li>
<li>Previous experience with Customer Relationship Management (CRM) systems is a plus</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Basic computer and technology skills within a sales environment</li>
<li>Ability to work well in a team, as well as independently</li>
<li>Ability to work beyond “standard” hours as the need arises</li>
<li>Good driving record</li>
<li>Good work ethic</li>
<li>High level of integrity</li>
<li>Creative, outgoing, and energetic</li>
<li>Comfortable presenting in front of others</li>
<li>Desire to help others</li>
<li>Bilingual, knowledge of another language is a plus</li>
</ul>
Work CONDITIONS 
Work Environment
<ul>
<li>Work indoors and outdoors during all seasons and weather conditions</li>
<li>Local and/or multiple location traveling required</li>
<li>Comply with dress code policy</li>
</ul>
Work Postures
<ul>
<li>Sitting continuously for many hours per day, up to 6 hours per day</li>
<li>May climb stairs to access buildings</li>
</ul>
Physical Demands
<ul>
<li>Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage</li>
</ul>
Work Hours
<ul>
<li>Working beyond “standard” hours as the need arises</li>
</ul>
Compensation:
$ 16.50/hour ($33,280 - $80,000 annualized targeted first-year earnings)
Benefits: 
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
#SCI
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES
Revenue Generation
<ul>
<li>Responsible for attaining or exceeding monthly sales revenue quota.&nbsp; Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products.&nbsp; Influences consumer on the benefits of pre-planning for a soft close.&nbsp;</li>
<li>Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options.&nbsp; Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales.&nbsp; Promotes the SCI Brand and service excellence.&nbsp; &nbsp;</li>
<li>Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract.&nbsp; Addresses final questions.&nbsp;</li>
</ul>
Prospecting 
<ul>
<li>Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships.&nbsp; Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars.&nbsp; Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends</li>
<li>Obtains referrals from families served through after care visits (ACV).</li>
<li>Schedules sales appointments.&nbsp; Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.</li>
</ul>
Build Relationships with Families 
<ul>
<li>Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments.&nbsp; Connects with families through listening, honest communication and genuine concern</li>
<li>Supports families in time of grief with acts of kindness; attends services and/or receptions.</li>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future</li>
</ul>
Teamwork 
<ul>
<li>Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes</li>
<li>Shares family concerns with rest of the SCI team</li>
</ul>
MINIMUM REQUIREMENTS
Education
<ul>
<li>High school diploma or equivalent required</li>
<li>college coursework preferred</li>
</ul>
License
<ul>
<li>Funeral Directors License where required by state law</li>
<li>Life Insurance license where required by state law; company will support obtaining licensing</li>
<li>Current state/province issued driver’s license with an acceptable driving record</li>
</ul>
Experience
<ul>
<li>Sales experience preferred</li>
<li>Industry experience a plus</li>
<li>Previous Customer Relationship Management (CRM) systems experience a plus</li>
</ul>
Skills and Abilities
<ul>
<li>Computer and technology skills</li>
<li>Goal oriented self-starter</li>
<li>Public speaking ability; comfortable presenting to small groups</li>
<li>Ability to work well in a team, as well as independently</li>
<li>Ability to work a significant number of evenings and weekends</li>
<li>Bilingual is a plus</li>
</ul>
Compensation:
$40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Benefits: 
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
#SCI
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES
Lead Generation 
<ul>
<li>Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards</li>
<li>Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars</li>
<li>Obtains referrals from families served by the location by following up through visits with families after the service</li>
<li>Networks and builds community and civic relationships</li>
<li>Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families</li>
<li>Maintains and tracks activity levels to ensure productivity</li>
<li>Remains flexible with schedule to achieve results; often works nights and weekends</li>
</ul>
Build Relationships with Families 
<ul>
<li>Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through</li>
<li>Responds to client inquiries in a timely, respectful, sensitive and professional manner</li>
<li>Supports families in time of grief with acts of kindness</li>
<li>Connects with families through listening, honest communication and genuine concern</li>
<li>Develops an understanding of each family’s unique needs and offers solutions that provide value to them</li>
<li>Stays in touch with families to ensure satisfaction</li>
<li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li>
<li>Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships</li>
<li>Builds trust-based relationships to earn the right to ask for referrals</li>
<li>Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning</li>
</ul>
Teamwork 
<ul>
<li>Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff</li>
<li>Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future</li>
<li>Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li>
<li>Acts as one team, setting arrangement continuation visits within two to three days after the service</li>
<li>Shares family concerns with rest of the SCI team</li>
</ul>
MINIMUM Requirements
Education 
<ul>
<li>High school education or equivalent</li>
<li>1-2 years of college or equivalent experience</li>
</ul>
License
<ul>
<li>Current state/province issued driver’s license with an acceptable driving record</li>
<li>In states/provinces where required, must hold a Funeral Directors License to perform this role</li>
</ul>
Experience
<ul>
<li>Sales experience or one to two years industry experience or equivalent education</li>
<li>Previous experience with Customer Relationship Management (CRM) systems is a plus</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Basic computer and technology skills within a sales environment</li>
<li>Ability to work well in a team, as well as independently</li>
<li>Ability to work beyond “standard” hours as the need arises</li>
<li>Good driving record</li>
<li>Good work ethic</li>
<li>High-level of integrity</li>
<li>Creative, outgoing and energetic</li>
<li>Comfortable presenting in front of others</li>
<li>Desire to help others</li>
<li>Bilingual, knowledge of another language is a plus</li>
</ul>
#SCI
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

<h3>Job Description</h3>
Job Description Description:
Are you an independent self-starter looking to make a change into a highly rewarding industry with a fast growing company? Do you have a passion for making meaningful differences in the lives of grieving families? If yes, we are looking for you! 
 
SUMMARY: The Starmark Local Sales Representative markets by phone, text, email, direct postal mail and other approved methods of contact to get new funeral home and crematory customers in targeted truck route delivery zones and out of delivery route drop-ship zones. All other work that might be done is secondary at best and may include supporting the Local Service Center Director in ensuring customer needs are fulfilled on a daily and weekly basis. The Sales Representative will adhere to excellent service standards to maintain the highest customer satisfaction.
ESSENTIAL DUTIES, RESPONSIBILITIES AND ACCOUNTABILITIES:
· Represents Starmark's products and services with a comprehensive understanding of how products are used in the funeral services and providing solutions to customers.
· Achieves monthly, quarterly, and annual sales quotas through successful implementation of sales and marketing strategies.
· Meets weekly quota of new customer accounts.
· Routinely makes cold calls, sends texts and emails, directs postal mailings, and approves samples to get new funeral home and crematory customers in targeted truck route zones.
· Provides support to Service Center Director including but not limited to taking and processing orders, preparing and sending correspondence and marketing materials, verifying website accuracy, and ensuring customer needs are fulfilled on a daily and weekly basis.
· Accurately collects and records customer data into CRM.
· Collaborates with the Service Center Director on the delivery of samples to funeral home and crematory customers.
· Attends funeral conventions and events as needed.
· Exhibits regular and predictable attendance.
· Maintains clean and orderly work area.
· Assures safe practices are implemented and followed.
· Adheres to Starmark Local's values, principles, and policies as published in the Starmark Local Team Member Handbook.
· Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.
PM21
Requirements:
QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Demonstrates high personal integrity and the ability to work with and honor Funeral Directors and their profession, understanding confidentiality and respect for personal space and boundaries.
· Displays comfort in the utilization of all forms of communication including but not limited to: calling, texting, emailing, social media, handwritten notes, and postal mailing.
· Must be a team player who willingly and actively supports the efforts of others to accomplish company objectives.
· Possesses ability to multi-task, prioritize and manage time effectively.
· Demonstrates adeptness to be extremely detail oriented, highly organized, and to work with the highest level of accuracy in all work completed.
· Self-motivated, self-starter that can work individually or successfully within a team setting.
· Ability to retain and recall product knowledge.
· Strong phone contact skills and active listening.
· Demonstrates excellence in technological skills required to perform responsibilities (including Microsoft Office Suite (Word, Excel, Outlook, Powerpoint, etc.) and engages in continuing education to maintain this competence.
· Mathematical Skills - above average mathematical skills are needed.
EDUCATION and/or EXPERIENCE:
· A high school diploma/GED with additional relevant formal education or equivalent experience is required.
· Formal education or equivalent experience in sales, marketing, management, or business is preferred.
· Previous experience in the funeral services a plus.
LANGUAGE SKILLS:
· Has the ability to read, comprehend and write the English language.
· Possesses exceptional verbal and written communication skills.
· Ability to read, comprehend and write in the Spanish language is a plus.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Must be able to sit, walk, stand, bend and twist for extended periods of time.
· Demonstrates ability to travel for sales calls, conventions, training and/or to support other locations during times of vacation/need up to 25% of the time.
· This position is a Monday-Friday, full-time role.
COMPENSATION:
· In addition to Starmark Local competitive base salaries, we have a generous incentive structure rewarding those who succeed in generating new business. Your top pay is up to you!
· Starmark Local also offers comprehensive benefits including Medical with HSA, Dental, Vision, Life Insurance, 401k, employer contributions to the HSA and 401k, and more.
 
Compensation details: 65000-100000 Yearly Salary
 
PI7189647ea635-25405-36944253

Sales Representative

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Chapel of the Chimes in Hayward, California. Our Staff Associate teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
Pay Rate:$22/hr.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

Staff Associate

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Palm Beach Funeral Home. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

Staff Associate (Part-Time)

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Page/Theus Funeral Home. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

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