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city

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<h3>Job Description</h3>
Job Description
We are looking for a customer-focused Support Specialist to join our team. You will be responsible for taking support calls and emails from commercial users of our Surveyor Product line, our web-enabled Energy Management System. To be successful in this role, you must haver strong communication skills, working well in a team and striving to always provide a good customer experience are necessary for this position. Pay Range: $18.64/hr - $27.99/hr
Position Responsibilities may include:
<ul>
<li>Provide prompt and courteous response to calls coming into the Technical Support Center phone system.</li>
<li>Guide customers by providing clear and concise instructions to resolve technical problems or how to use the product.</li>
<li>Log all calls and incidents into the CRM module to track information and assist follow up by other team members.</li>
<li>May conduct virtual modeling for troubleshooting and provide resolution</li>
<li>Help explain control related questions</li>
<li>May attend specialized training to become more expert in specific equipment lines</li>
<li>Keep up to date on new models, new features and wifi equipment.</li>
<li>Collaborate with team members to share successful troubleshooting techniques.</li>
<li>Provide recommendations on selecting the proper thermostat, wiring and HVAC equipment compatibility.</li>
<li>Guide customers on installation and use of various mobile and web applications</li>
<li>Identify opportunities to improve all aspects of the customer support experience.</li>
<li>Perform other related job duties as assigned</li>
</ul>
Nature and Scope:
<ul>
<li>Use scripts when applicable to address common support tasks.</li>
<li>Collaborate with other team members to solve issues after escalation to other channels.</li>
<li>Problems faced are not typically difficult nor complex</li>
</ul>
Knowledge and Skills:
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to troubleshoot in depth service issues via phone.</li>
<li>At least an intermediate proficiency level in Excel, Word and PowerPoint.</li>
<li>Comfortable with using web applications including browsers and Customer Relationship Management software.</li>
<li>Comfortable with using a hard (physical device) or a soft (via desktop computer) phone system.</li>
<li>Ability to effectively present information and respond to questions from management and customers.</li>
<li>Ability to work in a technically dominated environment: engineering, contracting and construction. </li>
<li>Self-starter with the ability to work both independently and within a team.</li>
<li>Ability to effectively communicate ideas and properly describe problems and solutions.</li>
<li>Ability to effectively handle multiple tasks, time management and prioritization skills.</li>
<li>Well-developed planning, organization, analytical, and decision-making skills</li>
<li>Ability to produce clear, timely and concise documentation and have well-developed problem-solving skills</li>
</ul>
Experience:
<ul>
<li>1 year of experience in a technical support role or HVAC background preferred</li>
</ul>
Education:
<ul>
<li>High School Diploma or GED Equivalent</li>
<li>Vocational Certification / Degree preferred</li>
</ul>
People Management: No
Physical Requirements / Working Environment:
<ul>
<li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li>
<li>Required regularly to sit, talk, and listen.</li>
<li>Required to stand, walk, use hands to pick up, handle or feel and reach with arms.</li>
<li>Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary.</li>
<li>Must be able to work beyond normal work hours as necessary.</li>
<li>Working Conditions – noise level in the work environment is usually quiet to moderate.</li>
</ul>
Reports to:
<ul>
<li>Manager, Technical Support Center</li>
</ul>
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Technical Service Representative

<h3>Job Description</h3>
Job Description
Technical Sales Representative
Onsite a month then Hybrid | Up to $120K First Year!! Opportunity for even more. 
Our client, a recognized leader in their respective space, is seeking a driven Technical Sales Representative to join their growing team.
This role offers the opportunity to manage the full sales cycle—from prospecting and pre-sale consultation through post-sale support—while driving new business and nurturing existing accounts. You'll work in a technically focused, manufacturing-oriented environment, ideal for someone who excels in both relationship management and solution-based selling.
What They’re Looking For:
<ul>
<li>
3+ years of B2B sales experience, ideally in manufacturing or technical sales
</li>
<li>
Strong account management and relationship-building skills
</li>
<li>
Pre- and post-sales experience
</li>
<li>
Proven ability to generate new business
</li>
<li>
Comfortable with travel (50–70%)
</li>
</ul>
What’s Offered:
<ul>
<li>
Hybrid schedule (onsite for first month, then 1–2 days/week)
</li>
<li>
Base salary of $65K–$75K + uncapped commission
</li>
<li>
First-year earnings up to $120K for strong performers
</li>
<li>
Company laptop, phone, credit card, and support tools provided
</li>
</ul>
This is a high-visibility role with excellent growth potential—perfect for someone looking to make a measurable impact in a fast-paced, technical sales environment.
Please reach out for additional info. I have over 100+ IT roles open daily! Please add me on Linked in.
---No Third Parties---
Michael Sardella| Liberty Personnel Services, Inc.
300 Conshohocken State Rd., Suite 750, West Conshohocken, PA 19428
<a href="http://www.libertyjobs.com" target="_blank">www.libertyjobs.com</a>
#LI-MS1
#manufacturing 
#coloradosprings 
#accountmanagement
#sales 
#midsenior

Technical Sales Representative

<h3>Job Description</h3>
Job DescriptionAssisting customers with basic questions around software licensing and registration via email and sometimes phone. Verifying information being provided by customers and following process to help them on their way. Responding to customer requests and inquiries within a 24-hour business period. Remote position with occasional office days. Must reside in Los Angeles County. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1005 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

Technical Customer Support

<h3>Job Description</h3>
Job DescriptionDescription:
Elevate your career with HA International
Join a market-leading company poised for exponential growth in the foundry industry. At HA International, we deliver high-performance products and solutions that fuel success in metal casting and manufacturing. We’re driven by innovation, guided by strong leadership, and committed to rewarding excellence.
 
We’re currently seeking a Technical Sales Representative to join our growing sales team and serve a key regional territory. This role offers an exciting opportunity to engage customers, deliver technical solutions, and support one of the most foundational industries in North America.
 
Summary
The Technical Sales Representative is responsible for managing, developing, and growing sales within an assigned geographic territory (North Central Indiana). This role blends relationship-building, technical consultation, and business development to drive value for customers and meet HA International’s growth objectives.
 
Key Responsibilities
<ul>
<li>Identify and develop new business opportunities within the territory; recommend specific action plans to expand market share.</li>
<li>Manage and grow assigned national and regional accounts; cultivate relationships with key decision-makers.</li>
<li>Deliver product presentations, technical support, and on-site demonstrations to foundry customers.</li>
<li>Serve as a liaison between customers and internal teams (technical, logistics, customer service, etc.).</li>
<li>Communicate pricing, terms, and delivery timelines clearly and effectively.</li>
<li>Submit strategic plans, account activity updates, and sales performance summaries to management.</li>
<li>Organize and execute technical seminars, customer meetings, and trade show participation as needed.</li>
<li>Maintain a thorough understanding of market trends, competitive activity, and customer requirements.</li>
<li>Complete weekly expense reports, itineraries, and CRM updates.</li>
</ul>
Supervisory Responsibilities
Not applicable.
 
Location Remote. North Central Indiana. This position will travel within a territory. Only candidates residing within the assigned territory will be considered (i.e., Kokomo, South Bend, Plymouth, etc.).
Requirements:
<ul>
<li>Bachelor’s degree in Business, Marketing, or a technical field (e.g., Chemical or Mechanical Engineering) preferred.</li>
<li>1–3 years of technical sales or industrial marketing experience required.</li>
<li>Knowledge of foundry and metal casting processes is required; prior experience selling to the foundry, metalworking, or industrial chemicals industries is a strong plus.</li>
<li>Proven track record of prospecting, negotiation, and closing skills with measurable results.</li>
<li>Strong communication, interpersonal, and active listening skills.</li>
<li>Highly organized and self-motivated, with the ability to manage a multi-state territory and travel independently.</li>
<li>Proficiency in Microsoft Office 365; experience with SAP and CRM systems is a plus.</li>
<li>Must possess a valid driver’s license and be able to pass a driving record background check.</li>
<li>Ability to perform essential job duties with or without reasonable accommodation.</li>
</ul>
Work Environment
The work environment will be a combination of a home office environment when working from home and an industrial environment when visiting our facilities, customers, or suppliers.
 
While performing the duties of this job, the incumbent is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud. Safety apparel and equipment such as gloves, hardhats, safety glasses, and safety boots must be worn as required.
 
Physical Requirements
<ul>
<li>Ability to drive, stand, and walk for extended periods</li>
<li>If fieldwork is required, it involves working in extreme weather conditions and involves physical work such as handling equipment.</li>
<li>Ability to lift and carry up to 50 pounds in support of field work as needed.</li>
</ul>
Travel
Travel is required up to 80% of the time, including overnight stays.
Why Join HA International?
<ul>
<li>Competitive compensation and performance-based incentives</li>
<li>Comprehensive benefits package (medical, dental, vision, 401(k) match, etc.)</li>
<li>Paid time off and holidays </li>
<li>Training and tuition reimbursement</li>
<li>Culture of innovation, teamwork, and accountability</li>
</ul>
 #LI-AM1

<h3>Job Description</h3>
Job DescriptionDescription:
National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400 and A-330 aircraft to accomplish its missions.
 
Job Title: Technical Service Representative
Location: Orlando, FL
Department: Maintenance
Reports To: Technical Services Manager
FLSA Status: Exempt
 
Essential Functions:
· Reviews aircraft fleet performance and works with maintenance control to address critical MEL items and operational impact items.
· Maintains Aircraft performance monitoring and system reporting i.e.; Engine Condition Monitoring, ACARS, Mini QAR reporting and updates.
· Updates all departments for monthly performance and power plant operations concerns.
· Participates in the Company’s Safety Management System (SMS) in accordance with the responsibilities detailed in the Safety Management System Manual 
· Helps and works with company and contract maintenance personnel in troubleshooting aircraft and systems ensuring airworthiness in accordance with company maintenance manuals and procedures. 
· Assists flight crews with troubleshooting of problems.
· Retrieving technical information from aircraft manuals, company manuals, and other approved resources in order to troubleshoot, repair, and identify parts.
· Coordinates Service Bulletin implementation and work card review with Quality Control.
· Coordinates repairs and troubleshooting with company and contract maintenance personnel.
· Provides updates for Aircraft modifications to all departments.
· Coordinates the Troubleshooting of Deferred Maintenance Items that are chronic or repeat.
· Performs other duties as assigned.
 
Supervisory Responsibility: Technicians and other maintenance department employees.
 
Competencies:
· Ability to learn and use technical manuals, good mechanical aptitude and ability solve problems effectively.
· Good leadership qualities and ability to work alone making good decisions under pressure.
· Good communication skills verbal, written and via email.
· Organized self-directed individual who is a team player.
· Must be able to prioritize effectively.
 
Qualifications, Experience &amp; Skills:
· Must possess a valid FAA Mechanic Certificate with Airframe and Power plant rating.
· Have at least three years maintenance experience on different types of transport category aircraft with an air carrier.
· Must have at least a high school diploma
· Must have or be able to obtain and maintain a valid passport.
· Prefer 5 plus years’ experience on same type aircraft operated by National Airlines (Boeing 747, 757, and Airbus 330)
· Prefer 5 plus years Maintenance Control experience and/or Aircraft Maintenance Supervisory experience with an air carrier operating same type aircraft operated by National Airlines.
· Must complete initial SMS Training and recurrent SMS Training. Specific requirements are detailed in the Safety Management System Manual.
· Analytical skills and good judgment / decision making.
· Excellent written and verbal skills required.
· Must be able to use/learn Microsoft Outlook, Word, and Excel at a basic level.
· Must be able to learn new computer software programs related to maintenance, aircraft records and inventory.
 
Certificates/Licenses:
· Must possess a valid FAA Mechanic Certificate with Airframe and Power plant rating.
 
Travel/Other Requirements:
· Must be able to travel for maintenance activities and/or aircraft familiarization and troubleshooting.
 
Physical Demands:
· Extended periods at workstation with aircraft, may be required to travel to work aircraft AOG situation. 
 
Work Environment:
· Generally quiet, and in an office setting but it can be in much more challenging settings (see Physical Demands section above).
 
The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
 
National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.
 
National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.
 
 
Requirements:

Technical Services Representative

<h3>Job Description</h3>
Job Description100% Remote Experience- with triage, ticketing or/and basic trouble shooting. Creates, monitors, tracks, schedules, updates, and closes work orders within the ticketing system promptly • Answers and resolves help desk calls from local and remote users and offices • Follows through to ensure problems are resolved and customers are updated • Develops in-depth product knowledge to resolve customer questions and issues and contributes to the Knowledge Base • Participates in client conference calls to obtain necessary data for resolution • Communicates with customers at all levels of technical and non-technical skills sets • Follows all SOPs and maintains SLAs • Escalates support issues as needed • Triages and accurately documents user support issues according to defined procedures, focusing on impact and urgency • Acts as a liaison between customers, technical escalation teams, and outside business partners, communicating technical information in layman's terms • Resolves incidents with known solutions (per the knowledgebase), according to support standards and defined procedures • Escalates more involved issues to the appropriate Tier 2 and Tier 3 support teams, and outside business partners for expedient resolution • Performs other duties as assigned by the appropriate administrator Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1553 Company DescriptionThis company offers growth and a great group of people to work with.

<h3>Job Description</h3>
Position: Technical Sales Representative - ASG Location: Cleveland, OH
\n
Air Technologies® is a total industrial solutions provider. We are North America's largest independent compressor distributor and service center, and while bigger does not always mean better, we have never lost sight of our customers. We use our success to reinvest in the things that matter most to our customers and our talented associates who serve them.
\n
Nearly 60 years ago, we set out on our mission: To have our customers' choices enable us to become the dominant compressed air systems and services supplier in every market in which we choose to do business. We do this by helping each customer achieve their mission through our committed, focused and capable associates, working with like-minded suppliers and guiding our decision by shared core values. Air Technologies is now part of OTC Industrial Technologies, particularly the Air Supply group. To learn more about OTC, CLICK HERE.
\n
Responsibilities: • Engage with key decision makers in the Oil &amp; Gas, Power, and Chemical industries • Collaborate with rotating equipment engineers and maintenance professionals to troubleshoot and solve problems • Deliver product presentations and demonstrations to enhance customer knowledge and awareness • Establish rapport and participate in joint sales calls with manufacturers represented by AirTech • Attend sales meetings and stay up-to-date on industry trends • Maintains high knowledge level of products, processes, and the latest industry trends • Entertains customers and/or vendors including after hours to strengthen relationships • Provides start-up service and support when required • Perform failure analysis of mechanical equipment and report findings • Manage equipment performance improvement programs, report actions and results in quarterly meetings
\n
Qualifications &amp; Skills: • Engineering or technical degree and/or rotating equipment experience preferred • Strong computer skills including proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software (Selltis a plus) • Valid drivers' license with clean driving record • Strong verbal and written communication skills • Influential customer service skills with a talent for building relationships • Ability to multitask, prioritize, and manage time efficiently • Possess an energetic, outgoing, and friendly demeanor • Accomplished at working both independently and as an active team member • Customer-centric focus (internal and external customers) • Comfortable making cold calls and engaging in conversations • Mechanical aptitude including an understanding of rotating equipment, fabrication/manufacturing of equipment and machine shop processes preferred • Ability to interpret industry standards and engineering specifications (API and ASME) • Prior plant experience is preferred • Ability to work autonomously and collaboratively within a team
\n
Why Join Us: OTC Industrial Technologies offers a dynamic work environment for those driven by transformation and growth. Our team members benefit from competitive compensation, a comprehensive benefits package (medical, dental, vision, 401(k)), paid time off, disability coverage, life insurance, tuition assistance, and more. You will find ample opportunities for professional and personal development within the OTC family.

<h3>Job Description</h3>
Job Description
Job title
Technical Support Engineer II
Job type
Exempt 
Employee type
Full-time 
Team
IT 
Reports to
Director of Information Technology 
Location
Remote 
Duties and Responsibilities
Our support engineers work remotely and are highly skilled in fixing technical problems, including but not limited to networking and connectivity, M365 and On Prem account setup and administration, software and systems issue troubleshooting and resolutions. With a service first approach and mindset you’ll ease any doubts our users may have about products or services by providing consistent communication.   
  
The technical support engineer provides enterprise-level support to customers/users. An ideal technical support engineer’s resume should highlight their ability to conduct research, diagnose, troubleshoot, and resolve IT issues with client satisfaction in mind.  
Key Responsibilities: 
<ul>
<li>Install and configure computer applications. </li>
<li>Monitor and maintain computer networks. </li>
<li>Configure operating systems. </li>
<li>Resolve issues related to networking and connectivity.   </li>
<li>Prioritize and manage the workflow via a ticketing system. </li>
<li>Diagnose, troubleshoot, and resolve issues using customer input. </li>
<li>Configure computer systems that meet specific requirements. </li>
<li>Learn and work with emerging technologies. </li>
<li>Act as the first point of contact for clients with issues concerning their computer systems and equipment. </li>
<li>Keep track of system issues and adhere to the agreed timeline until an issue is resolved. </li>
<li>Interact with clients via phone, email or chats and provide concise written/verbal instructions. </li>
<li>Maintain procedural documents, inventory and reports. </li>
</ul>
<ul>
<li>Follow standard procedures to resolve issues by connecting them to relevant internal departments. </li>
<li>Provide prompt, accurate feedback to customers/users. </li>
<li>Ensure proper documentation of all issues. </li>
<li>Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.   </li>
<li>Train and Onboard users on how to use Angeion systems. </li>
<li>Monitor daily performance of technical systems.   </li>
<li>Help users deploy new software or hardware systems. </li>
</ul>
Requirements 
The essential qualifications include, but are not limited to the following 
Education and Experience:  
<ul>
<li>Operating systems including Windows and Linux. </li>
<li>Bachelor’s degree in at least one of the following: computer science, software engineer, information technology, or other related discipline. 1-3 years applicable experience preferred.  </li>
<li>Computer systems, networks, and mobile devices. </li>
<li>LAN/WAN/VPN/WiFi </li>
<li>Command line administration such as Power Shell. </li>
<li>Help desk software such as Zendesk. </li>
</ul>
<ul>
<li>Microsoft Office 365 </li>
<li>Microsoft Windows Active Directory and Domain Administration. </li>
<li>AWS Services </li>
<li>Azure Entra, Intune and Azure AD a plus</li>
</ul>
Traveling
Travel is not required for this position 
Physical and Mental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. 
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. Sitting for extended periods is common. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. 
This position requires the ability to analyze many variables and choose the most effective course of action at any given point in time. You must be able to handle multiple tasks and diverse work problems daily. You must be able to handle stressful situations and interact with various types of customers, while also prioritizing your workload. 
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 
Reviewed with employee by:
Signature:
Name (print):
Title:
Date:
Employee acknowledgment
Signature:
Name (print):
Title:
Technical Support Engineer 
Date:
Angeion Group is an EOE/Veterans/Disabled/LGBT employer, promotes a drug free workplace, and complies with all state, federal, and local regulations as applicable.

Technical Support Engineer II

<h3>Job Description</h3>
Job DescriptionAssisting customers with basic questions around software licensing and registration via email and sometimes phone. Verifying information being provided by customers and following process to help them on their way. Responding to customer requests and inquiries within a 24-hour business period. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1005 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

Remote Technical Customer Support

<h3>Job Description</h3>
Job Description
Are you looking to enter the Technology Industry? Do you believe that your hard work will produce amazing results and rewards? Do you love helping people and exceeding their expectations?
NeverBlue IT has the career for you. We are a family owned Company that focuses on taking care of our staff and clients. We offer top benefits and compensation once you have proven yourself.
We are seeking Technical Client Service Representatives who enjoy a team environment, working in the field with multiple clients, and have experience in any one of the following:
- Customer Service Excellence
- Desktop Support
- Virtualization
- Administration of Microsoft Server, SQL, Exchange
- Project Management
- Process Improvement
- Security
Extensive knowledge not necessary, but great customer service skills and a desire to establish a long term career are a must. We are willing to train the right candidate who has basic knowledge in any of these areas, but has a strong desire to learn and has top notch people skills. If you have technical experience, and are looking for unlimited earning potential – send us your resume with salary requirements.
SUCCESSFUL CANDIDATES SHOULD HAVE:
<ul>
<li>Excellent verbal and written communication skills, within all levels of an organization</li>
<li>Excellent interpersonal skills</li>
<li>Excellent organizational skills and attention to detail</li>
<li>Ability to think critically, independently and apply resolutions to technical issues</li>
</ul>
SUCCESSFUL CANDIDATES SHOULD BE ABLE TO:
<ul>
<li>Maintain a professional demeanor with our clients.</li>
<li>Resolve problems and address requests promptly and courteously.</li>
<li>Provide superior client service by communicating via phone, email and on-site.</li>
<li>Perform follow up check of clients' satisfaction level and perform additional follow up as needed to ensure clients’ continued business.</li>
<li>Effectively perform various technical support functions not limited to:
<ul>
<li>Troubleshooting technical issues</li>
<li>Perform proactive general maintenance on all equipment and resolve potential risks</li>
<li>Communicate updates to the client as you and your team resolve issues</li>
<li>Identify and escalate any potential critical problems to management team</li>
</ul>
</li>
<li>Document resolutions for common issues to be utilized by other members of the client support team, and assist coworkers as needed.</li>
<li>Maintain regular contact with your team to obtain information and/or to resolve issues.</li>
<li>Attend and participate in team meetings, prepared to discuss issues, make recommendations, and brainstorm ideas to better support clients and processes.</li>
</ul>
Company DescriptionNeverBlueIT specializes in computer and network support, and offers a full range of IT services to our customers. We have cultivated a work environment that focuses on teamwork, embraces change, and provides leadership opportunities to every team member. Our corporate office is located in Orlando, Florida and Farmington, Michigan. 
<h3>Company Description</h3>
NeverBlueIT specializes in computer and network support, and offers a full range of IT services to our customers. We have cultivated a work environment that focuses on teamwork, embraces change, and provides leadership opportunities to every team member. Our corporate office is located in Orlando, Florida and Farmington, Michigan.

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