<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
At Ping Identity, we are the champions of identity-defined security, enabling secure connections and digital trust for the world's leading enterprises. As the Senior Manager of Quality Engineering for our flagship PingOne platform, you will be at the heart of that mission.
This is a high-impact leadership role where you won't just manage a team; you will architect the future of quality for a mission-critical, multi-tenant SaaS solution. You will lead a talented team of Quality Engineers, collaborate with fellow leaders to forge a cohesive vision for quality, and own the end-to-end testing strategy. This includes spearheading the evolution of our automation frameworks, pioneering the use of AI to enhance testing efficiency, and embedding quality gates deep within our CI/CD pipelines. You will report to the Senior Director of Quality Engineering. If you are driven to enhance engineering velocity, guarantee product excellence, and uphold the enterprise-grade trust our customers place in us, we want to talk to you.
What You'll Do
<ul>
<li>Lead &amp; Mentor: Mentor and lead a high-performing team of Quality Engineers and Architects responsible for our SaaS and hybrid multi-tenant products.</li>
<li>Set the Vision: Establish and champion the technical vision for quality across the organization, influencing engineering-wide practices and standards.</li>
<li>Drive Strategy: Spearhead the evolution of our test automation strategy, standardizing tools and pioneering the use of AI/ML to increase testing efficiency and coverage.</li>
<li>Lead by Example: Provide hands-on technical leadership through architecture design, code reviews, and framework enhancements, setting a high bar for engineering excellence.</li>
<li>Collaborate for Impact: Partner with Product Management, Development, and SRE leaders to build a cohesive, quality-first culture and drive strategic initiatives from concept to delivery.</li>
<li>Own the Metrics: Define and evangelize key quality and performance metrics (KPIs), including DORA metrics and defect escape rates, using data-driven insights to continuously improve the development lifecycle.</li>
<li>Plan for Growth: Own the strategic planning for your organization, including headcount, budget forecasting, and resource allocation to align with business objectives.</li>
</ul>
Required Qualifications
<ul>
<li>5+ years of direct people management experience in Quality Engineering, with at least 3 of those years leading teams in a multi-tenant SaaS environment.</li>
<li>Proven success in hiring, developing, and retaining outstanding engineering talent.</li>
<li>Demonstrated expertise in designing and leading the development of modern test automation frameworks for comprehensive UI and API testing using tools like Java, TestNG, Selenium, and/or Playwright.</li>
<li>Hands-on expertise with enterprise-grade technology stacks, including experience with distributed systems like Cassandra and Kafka, and cloud-native environments (AWS, Kubernetes).</li>
<li>A track record of leveraging deep QA industry knowledge to drive innovative process improvements and foster a culture of continuous quality enhancement.</li>
<li>Bachelor's Degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li>
</ul>
Desired Qualifications
<ul>
<li>Fundamental knowledge of Identity and Access Management (IAM) concepts.</li>
<li>Familiarity with identity protocols such as SAML, OAuth, OpenID Connect (OIDC), and SCIM.</li>
<li>Experience in the cybersecurity industry.</li>
</ul>
Salary: $159,000-$185,000 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Manager, Quality Engineering

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
The Global Support Organization (GSO) is primarily responsible for providing product support to customers to deflect non-defect and non-feature cases from Product Development. The cloud technical support engineer, reporting to the technical support manager, is responsible for providing product support to customers on the products used in their cloud environments, as well as assuming system administration responsibilities in certain areas. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops.
You will:
<ul>
<li>Manage and complete support cases and service requests for customers</li>
<li>Monitor and Administer PingFederate, PingAccess, and PingDirectory in a devops environment</li>
<li>Provide communication with and between customers and other supporting teams across the organization</li>
<li>Update processes, documentation, and knowledge base as changes are made or discovered</li>
<li>Assist in coordinating and diagnosing issues in customer environments</li>
<li>Initiate and participate in incidents and root cause analyses as a product SME</li>
</ul>
You have:
<ul>
<li>Advanced Certification or minimum 2 years experience supporting at least 2 of the following:</li>
<li>PingFederate</li>
<li>PingDirectory</li>
<li>PingAccess</li>
<li>Identity Manager</li>
<li>Data analysis and correlation - Utilizing data analytics to correlate disparate data points and logs to draw conclusions about the source of a problem</li>
<li>Complex System Analysis - Understanding and diagnosing issues within highly complex and integrated systems.</li>
<li>Root Cause Analysis - Digging deeper into problems to understand the underlying causes, not just the symptoms.</li>
<li>Excellent understanding of IAM Security best practices</li>
<li>Proficient understanding of change management</li>
</ul>
You have an advantage if: 
<ul>
<li>Experience working in a Kubernetes environment</li>
<li>Experience with networking</li>
<li>Experience in System Administration of an enterprise environment</li>
<li>Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc.</li>
<li>Excellent customer service skills</li>
<li>Extroverted in nature - Enjoy working with customers, potentially under pressure</li>
</ul>
USA: $85,500 to $95,481 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Cloud Engineer

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Ping Identity is seeking a strategic and results-driven Director of Financial Systems to lead our financial systems team and drive transformative change. This leadership role requires a seasoned professional with extensive experience in managing complex financial systems landscapes, particularly within high-growth SaaS organizations. The ideal candidate will possess a deep understanding of financial systems architecture, coupled with a proven ability to lead teams, manage large-scale projects, and provide expert consultation to stakeholders. Expertise in Netsuite, Anaplan, Concur, and Coupa is essential, as is a track record of successfully scaling financial systems to support evolving business needs. This role will be pivotal in optimizing our financial processes, enhancing data integrity, and driving strategic decision-making.
Key Responsibilities:
<ul>
<li>Strategic Leadership and Team Management:</li>
<ul>
<li>Provide visionary leadership and strategic direction to the financial systems team, fostering a high-performance culture of excellence, accountability, and continuous improvement.</li>
<li>Mentor, develop, and empower team members, ensuring their professional growth and alignment with organizational goals.</li>
<li>Build and maintain strong relationships with key stakeholders across finance, accounting, operations, and IT.</li>
</ul>
<li>Financial Systems Strategy and Roadmap:</li>
<ul>
<li>Develop and execute a comprehensive financial systems strategy and roadmap that aligns with Ping Identity's overall business objectives and supports long-term growth.</li>
<li>Identify and evaluate emerging technologies and trends in financial systems, recommending and implementing solutions that enhance efficiency and effectiveness.</li>
<li>Lead the evaluation, selection, and implementation of new financial systems and tools, ensuring seamless integration with existing infrastructure.</li>
</ul>
<li>Consulting and Advisory Services:</li>
<ul>
<li>Act as a trusted advisor to senior management on financial systems best practices, providing expert guidance on system optimization, process improvement, and data management.</li>
<li>Conduct in-depth analysis of financial processes and systems, identifying opportunities for automation, streamlining, and enhanced control.</li>
<li>Provide expert consultation on system design, configuration, and customization to meet specific business requirements.</li>
</ul>
<li>System Management and Optimization:</li>
<ul>
<li>Oversee the ongoing maintenance, optimization, and administration of all financial systems, including Netsuite, Anaplan, Concur, and Coupa.</li>
<li>Ensure system security, data integrity, and compliance with relevant regulations and internal controls.</li>
<li>Manage system upgrades, patches, and enhancements, minimizing disruption to business operations.</li>
</ul>
<li>Project Management and Implementation:</li>
<ul>
<li>Lead and manage complex financial systems projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.</li>
<li>Develop and maintain project plans, risk assessments, and communication strategies.</li>
<li>Coordinate and collaborate with cross-functional teams to ensure successful project delivery.</li>
</ul>
<li>Budget Management and Financial Reporting:</li>
<ul>
<li>Develop and manage the financial systems budget, ensuring efficient allocation of resources and cost control.</li>
<li>Provide accurate and timely financial data and analysis to senior management, supporting informed decision-making.</li>
<li>Develop and maintain robust reporting and analytics capabilities.</li>
</ul>
</ul>
Qualifications:
<ul>
<li>Education: Bachelor's degree in Finance, Accounting, Information Systems, or a related field. Master's degree or CPA preferred.</li>
<li>Experience:</li>
<ul>
<li>12+ years of progressive experience in financial systems management, with at least 7 years in a leadership role.</li>
<li>Proven experience leading and managing financial systems teams in a dynamic, high-growth environment.</li>
<li>Extensive experience in consulting and providing advisory services on financial systems optimization and process improvement.</li>
</ul>
<li>Technical Skills:</li>
<ul>
<li>Deep expertise in Netsuite, Anaplan, Concur, and Coupa.</li>
<li>Strong understanding of financial reporting regulations, internal control frameworks, and SOX compliance.</li>
<li>Proficiency in data analysis, reporting, and business intelligence tools.</li>
</ul>
<li>Leadership and Communication:</li>
<ul>
<li>Exceptional leadership, communication, and presentation skills.</li>
<li>Ability to build strong relationships and influence stakeholders at all levels.</li>
<li>Strong negotiation and conflict resolution skills.</li>
</ul>
<li>Problem Solving and Innovation:</li>
<ul>
<li>Demonstrated ability to think strategically, solve complex problems, and develop innovative solutions.</li>
<li>Ability to adapt to changing priorities and manage multiple initiatives simultaneously.</li>
</ul>
<li>Project Management:</li>
<ul>
<li>Proven ability to manage large-scale projects, prioritize effectively, and meet deadlines.</li>
<li>Strong project management skills, including planning, execution, and monitoring.</li>
</ul>
</ul>
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Director, Financial Systems (NetSuite)

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
The Senior Product Operations &amp; Reporting Analyst position is part of the Portfolio Strategy &amp; Operations team within the Product organization. You will work closely with Product Management, Engineering, and other cross-functional stakeholders on critical reporting to promote transparency and efficiency across the organization. You will report to and be mentored by the Director of Portfolio Strategy &amp; Operations.
Responsibilities include:
<ul>
<li>Establish and track key performance metrics used to assess product performance, including financial performance, product usage and adoption, and market research</li>
<li>Work with cross-functional stakeholders to collect data and product ongoing product related reporting packages</li>
<li>Identify opportunities for process improvement across the Product Management organization, leading the design and implementation of these solutions</li>
<li>Lead ad-hoc product management programs and initiatives to increase organizational efficiency and effectiveness</li>
</ul>
Required Qualifications:
<ul>
<li>Experience supporting Product operations is ideal </li>
<li>Experience with Product Management tooling such as Aha or Jira </li>
<li>BA or BS degree in Economics, Finance, Statistics, MIS, Business Administration, or related analytical field</li>
<li>2+ years of experience in management consulting, operations, program management, or finance; familiarity with enterprise software/SaaS industry a plus</li>
<li>Experience using Excel to create reporting and conduct analyses</li>
<li>Excellent quantitative and financial modeling skills as well as ability to effectively present and communicate insights and recommendations</li>
<li>Strong organizational and project management skills</li>
<li>Light to moderate travel may be required</li>
</ul>
Salary Range: $85,500-$119,500
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Analyst - Product Operations & Reporting

<h3>Job Description</h3>
Job Description
Position: Vice President of Global Supply Chain &amp; Fulfillment
FSLA Status: Full-time/Exempt
Location: Newport Beach, CA (Onsite)
Travel: up to 50% domestic and international travel
Salary Range: $190,000 - $300,000 USD annually

About Us
At Best Choice Products, our mission is to develop the world's best-selling products inspired by real people. For over 20 years, our e-commerce retail brand has been committed to developing products for families everywhere. Our diverse catalog includes outdoor living, lawn &amp; garden essentials, toys &amp; games, home furniture, and even seasonal decor. As we like to say, there's something for everyone in the family! Our success is best defined by a collaborative culture full of inspired minds and a willingness to contribute new ideas. Some of our most rewarding moments include being part of the Inc. 5000 list of fastest-growing private companies in America and a Top Workplace (2022) by the Orange County Register! Please visit our website for more information.
 
Scope of the Role
The Vice President of Global Supply Chain &amp; Fulfillment is responsible for leading the strategic and operational direction of the company’s end-to-end global supply chain, including sourcing, logistics, inventory planning, fulfillment center operations, and reverse logistics. This role plays a critical part in supporting BCP’s growth by ensuring efficiency, scalability, and operational excellence across all aspects of the supply chain. The ideal candidate will have deep experience in global sourcing, transportation, high-volume fulfillment, and supply chain technology, with a proven ability to drive results and lead cross-functional teams in a fast-paced environment.
 
Reporting Structure
The Vice President of Global Supply Chain &amp; Fulfillment is a member of the leadership team and reports to the CEO. This position also partners with cross-functional stakeholders and leaders within the organization. 

Essential Functions &amp; Key Responsibilities
<ul>
<li>Own the company’s end-to-end global supply chain including sourcing, procurement, logistics, fulfillment, and reverse logistics.</li>
<li>Develop and execute a comprehensive supply chain strategy aligned with business objectives and financial goals.</li>
<li>Lead global sourcing activities and manage supplier relationships through the origin office in China.</li>
<li>Ensure compliance with international trade regulations, customs requirements, and bonded warehouse strategies.</li>
<li>Monitor landed cost, tariffs, and associated fees to optimize cost structure and margin impact.</li>
<li>Oversee inbound logistics and manage relationships and contracts with ocean carriers, freight forwarders, and customs brokers.</li>
<li>Lead outbound logistics including parcel and LTL/FTL transportation strategies to ensure timely and cost-effective delivery.</li>
<li>Drive strategic inventory planning and demand forecasting to minimize stockouts, reduce excess inventory, and optimize working capital.</li>
<li>Partner with Finance to own the supply chain P&amp;L and support annual budgeting and planning cycles.</li>
<li>Oversee operations across all fulfillment centers, ensuring accuracy, efficiency, and scalability to meet B2C/DTC demand.</li>
<li>Drive network expansion and location strategy to support business growth and geographic coverage.</li>
<li>Implement and manage warehouse KPIs including order accuracy, on-time shipping, productivity, and cost per order.</li>
<li>Develop and implement warehouse scheduling and capacity planning based on sales forecasts and seasonality.</li>
<li>Build and scale reverse logistics processes for returns, damages, and liquidation.</li>
<li>Lead continuous improvement initiatives using Lean, Six Sigma, and industrial engineering principles to enhance operational efficiency.</li>
<li>Serve as a key stakeholder in WMS and supply chain technology implementations and upgrades.</li>
<li>Collaborate cross-functionally with IT, Engineering, and Operations to introduce automation, robotics, and scalable fulfillment solutions.</li>
<li>Build, lead, and mentor a high-performing supply chain team across sourcing, logistics, fulfillment, and engineering functions.</li>
<li>Foster a collaborative, high-performance culture and provide clear direction, coaching, and development opportunities.</li>
<li>Ensure consistent execution of SOPs and safety protocols across all locations.</li>
<li>Champion change management during growth initiatives including new facility launches, peak season scaling, and process transformations.</li>
<li>Partner with Executive Leadership on strategic initiatives, M&amp;A evaluations, and long-range operational planning.</li>
<li>Monitor industry trends and best practices to keep the company’s supply chain competitive and innovative.</li>
<li>Perform other duties as assigned.</li>
</ul>
Qualifications &amp; Required Experience
<ul>
<li>Bachelor’s degree in Supply Chain Management, Logistics, Business, Industrial Engineering, or a related field; Master’s degree preferred.</li>
<li>10–15 years of experience in global supply chain leadership roles, with 5+ years in an executive or senior management capacity.</li>
<li>Proven success in managing high-volume, multi-location fulfillment operations in an e-commerce or retail environment.</li>
<li>Strong understanding of global sourcing, international logistics, customs compliance, and transportation networks.</li>
<li>Deep experience with warehouse management systems (WMS), ERP platforms, and supply chain analytics tools.</li>
<li>Track record of working with industrial engineering teams to implement process improvements and automation.</li>
<li>Demonstrated success managing supply chain P&amp;L and driving cost savings, efficiency, and scalability.</li>
<li>Experience in B2B supply chain and fulfillment models is a plus.</li>
<li>Familiarity with B2B fulfillment center operations, such as wholesale order processing, palletization, and retailer compliance preferred.</li>
<li>Black Belt certification in Six Sigma or equivalent experience strongly preferred.</li>
<li>Excellent leadership, communication, and cross-functional collaboration skills.</li>
<li>Ability to thrive in a fast-paced, high-growth, and constantly evolving business environment.</li>
</ul>
Benefits &amp; Perks
Join us and experience a workplace where benefits and perks are designed with you in mind.
<ul>
<li>Flex Fridays: Embrace the freedom of optional remote work every Friday.</li>
<li>Comprehensive Health Coverage: Inclusive medical, dental, vision, life, and supplemental insurance plans to keep you and your family healthy.</li>
<li>Support When You Need It: Our Employee Assistance Program is here to provide confidential support for personal and work-related issues.</li>
<li>Future-Forward Financials: Secure your future with our 401k plan, complete with up to a 3% company match.</li>
<li>Time to Recharge: Enjoy vacation time, paid holidays, and sick days to rest and recharge.</li>
<li>Fuel Your Day: Delight in a variety of snacks and drinks to keep you energized, including the occasional catered lunch.</li>
<li>Exclusive Discounts: Take advantage of our generous employee discount on our products, plus occasional product giveaways and raffles.</li>
<li>Play Hard: Unwind with our on-site arcade games and ping pong to connect with colleagues.</li>
<li>Stay Fit: Access our onsite gym or bicycles-for-borrow to keep your fitness goals on track.</li>
<li>Celebrate Together: Join us for milestone and birthday celebrations, as well as happy hours, quarterly team bonding events, and our annual holiday party.</li>
</ul>
The base salary range for this full-time position is $190,000-$300,000 USD annually. You will also be eligible to participate in BCP’s benefits and bonus programs. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by additional factors, including job-related skills and experience.

Where to Find Us
<a href="http://www.bestchoiceproducts.com" target="_blank">www.bestchoiceproducts.com</a>
Facebook, Instagram, X, TikTok, Pinterest, and YouTube
At BCP, we are committed to building a diverse and inclusive workplace where everyone can thrive. Best Choice Products proudly provides equal employment opportunities to all employees and applicants, embracing differences in race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, and gender identity. Discrimination and harassment of any kind have no place here.

Vice President of Global Supply Chain & Fulfillment

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
The Senior Renewals Account Manager (SRAM), is responsible for managing and maximizing a diverse portfolio of maintenance, subscription, and SaaS renewals within a designated territory. You will work independently and in collaboration with sales teams, resellers, and customers to ensure timely renewals and mitigate cancellations. This position reports to the Renewals Manager for your assigned region and plays a critical role in maintaining customer relationships and driving recurring revenue.
Responsibilities
<ul>
<li>
Manage the quarterly and annual renewal portfolio for an assigned territory.
</li>
<li>
Maximize renewal value, ensure on-time renewals, and mitigate cancellations.
</li>
<li>
Build and send complex quotes and proposals to resellers and customers at least 90 days in advance.
</li>
<li>
Track all quotes, phone calls, and emails in Salesforce.com with a high degree of accuracy and detail.
</li>
<li>
Handle complex customer objections and negotiate renewal contracts independently as required.
</li>
<li>
Collaborate with cross-functional teams such as order management, finance, legal, and Accounts Receivable.
</li>
<li>
Provide highly accurate weekly, monthly, and quarterly forecasts of the renewals pipeline.
</li>
<li>
Uncover leads, cross-sell, and upsell sales opportunities using value-based selling techniques to articulate value to customers.
</li>
<li>
Act as a trusted advisor to customers and partners, consistently establishing value beyond the renewal interaction.
</li>
<li>
Consistently contribute to the team on special projects and promotions.
</li>
<li>
May assist as a Subject Matter Expert and mentor to new hires and junior RAMs.
</li>
</ul>
Minimum Qualifications
<ul>
<li>
Four years of renewals sales experience with a software company.
</li>
<li>
Proven time management skills in a dynamic sales environment.
</li>
<li>
Demonstrated ability to effectively communicate (verbal and written) with C-Level customer contacts.
</li>
<li>
Strong organizational skills with the ability to handle various tasks; attention to detail.
</li>
<li>
Must be able to work well with others as part of a broader cross-functional team.
</li>
<li>
4-year degree in Business or equivalent experience.
</li>
</ul>
USA:
Base Salary- $80,000 to $110,000 plus commission In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Renewals Account Manager

<h3>Job Description</h3>
Job DescriptionJob Description 
Ingram Content Group (ICG)is hiring for a&nbsp;Senior Software Engineer&nbsp;to contribute to our team in&nbsp;LaVergne, TN, just outside the Nashville area.&nbsp;This position will be hybrid and work from the Ingram headquarters 3 days per week.
In this role, you will deliver enterprise grade software solutions with high customer impact. You will work with a team of sr. engineers specializing in an enterprise order processing application running on MVS using mainly relational database technology (DB2).&nbsp; As the Senior Software Engineer, you will perform all aspects of the development life cycle. You’ll also act as the senior technical programmer for the assigned enterprise system and/or application of responsibility. In addition, you’ll deliver results through independent contributions and through mentoring of junior engineers.
Want to help explore and build new ways to deliver content to the world?
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.&nbsp; We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization.&nbsp; &nbsp;Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.&nbsp;
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.&nbsp; If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business,&nbsp;and enjoys working in a connected culture, we can’t wait to meet you!
Required Qualifications:
<ul>
<li>Bachelor’s Degree in Computer Science or related field or directly related year for year experience</li>
<li>6+ years’ experience in designing, developing, implementing, and supporting enterprise level IT solutions</li>
</ul>
Preferred Skills:
<ul>
<li>Strong DB2 Skills</li>
<li>Strong COBOL skills</li>
<li>Ability to work in both CICS and batch environments (MVS JCL)</li>
<li>Strong TSO/ISPF skills</li>
</ul>
Key Responsibilities:
<ul>
<li>Serves as Designer/Architect/Engineer for at least one major enterprise IT application.</li>
<li>Leads areas of integration with at least one major operating system (e.g. Unix/Linux/Windows/MVS).</li>
<li>Develops new design patterns, standards, etc. and works with other</li>
<li>Performs data modeling and architecture development.</li>
<li>Reviews and evaluates application work flow and user experience.</li>
<li>Acts as technical expert and provides application development oversight and involvement for Third Party integrations (e.g. Documentum, Adobe, etc.) and database (e.g. MySQL, Oracle, SQL Server) core components.</li>
<li>Leads and executes testing to ensure the program meets the specified</li>
<li>Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance and deployment.</li>
<li>Champions innovation and expands sphere of influence through mentoring and guidance.</li>
<li>Works with user/customer community, business analysts, and architects to capture system requirements and design.</li>
<li>Leverages a technical network to collaborate across the organization.</li>
</ul>
Hiring Salary Range:&nbsp;$108,000k&nbsp;-&nbsp;$138,000k.&nbsp;This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:&nbsp; the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information 
Perks/Benefits:
<ul>
<li>A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
<ul>
<li>20 vacation days &amp; 12 sick days accrued annually and 3 personal days</li>
<li>401K match, Life and AD&amp;D, Employee Assistance&nbsp;programs, Group Legal, &amp; more</li>
<li>Wellness program with access to&nbsp;onsite gym and basketball court for associates</li>
</ul>
</li>
<li>Encouraged continued education with our tuition reimbursement program</li>
<li>Financial and in-kind opportunities to engage with non-profits in your community
<ul>
<li>Company match program for United Way donations</li>
<li>Volunteer opportunities and in-kind drives for non-profits throughout the year</li>
</ul>
</li>
<li>Take breaks or brainstorm in our game room with ping pong &amp; foosball</li>
<li>Casual Dress Code &amp; Flexible Schedules (per team)</li>
</ul>
The world is reading,&nbsp;and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.&nbsp;
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
<ul>
<li>EOE-Race/Gender/Veterans/Disabled</li>
<li>We participate in EVerify.</li>
<li>EEO Poster in English</li>
<li>EEO Poster in Spanish</li>
</ul>

Sr Software Engineer (Mainframe Cobol)

<h3>Job Description</h3>
Job Description
WHO WE ARE
At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel &amp; manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&amp;D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit <a href="http://www.knapp.com" target="_blank">www.knapp.com</a>..
WHAT YOU GET TO DO
This position supports key IT and operational systems, focusing on Computerized Maintenance Management System (CMMS) deployment, SAP integration, user support, and technical training. This role manages system access, performs routine maintenance, supports mobile and web tools, and handles data exports and reporting. It also collaborates with R&amp;D on cloud infrastructure and analytics.The ideal candidate has a strong technical background, experience with CMMS and SAP systems, basic Linux and networking skills, and the ability to train users and troubleshoot issues across platforms. A proactive, detail-oriented approach and the ability to manage multiple tasks in a fast-paced environment are essential.
Essential Functions and Responsibilities:
To perform this job successfully, the individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Digital Services Support:
<ul>
<li>Set up user accounts, configure access, and provide orientation on digital tools.</li>
<li>Deploy and customize CMMS instances and modules to align with operational needs.</li>
<li>Deliver training on KiSoft CMMS and related tools; create supporting documentation.</li>
<li>Perform routine maintenance tasks such as cluster restarts and software updates.</li>
<li>Provide ongoing support for access, configuration, and troubleshooting issues.</li>
<li>Manage GRBS workflows and JIRA tickets to support agile development and issue resolution.</li>
<li>Handle data cleaning, transformation, and export tasks for reporting and analysis.</li>
<li>Maintain accurate CMMS records for spare parts consignment inventory. </li>
</ul>
 APK Integration
<ul>
<li>Support SAP consignment stock processes, ensuring accurate tracking and system alignment.</li>
</ul>
 Customer Support
<ul>
<li>Configure and troubleshoot tablets for operational use.</li>
<li>Implement configuration changes and provide day-to-day system support.</li>
<li>Assist with data exports and GRBS-related tasks.</li>
</ul>
 Development Support
<ul>
<li>Provide database access and export support without requiring domain expertise.</li>
<li>Manage source code access and interface configurations.</li>
<li>Support data manipulation and application/database troubleshooting.</li>
</ul>
 R&amp;D Collaboration
<ul>
<li>Create system instances and manage clusters for testing and development.</li>
<li>Provide cloud infrastructure and network support.</li>
<li>Analyze system interfaces using KiSoft Analytics.</li>
</ul>
 KNAPP Training Responsibilities
<ul>
<li>Train users on KiSoft CMMS features, setup, and workflows.</li>
<li>Educate on RBS processes, KPIs, and reporting tools.</li>
<li>Deliver technical training on tool integrations (e.g., SAP, KiSoft Analytics).</li>
<li>Teach users to identify and resolve CMMS issues.</li>
<li>Support training on the KNAPP CLOUD platform.</li>
</ul>
WHAT YOU HAVE
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Engineering, a related field, or equivalent combination of education and experience. </li>
<li>Technical education or development background (e.g., HTL or equivalent) preferred.</li>
<li>Relevant certifications (e.g., ITIL, SAP, Azure, AWS, or CompTIA) are a plus.</li>
<li>2-4 years of experience in IT support, systems administration, or digital operations.</li>
<li>Hands-on experience with CMMS platforms (preferably KiSoft CMMS), including deployment, configuration, and user support.</li>
<li>Experience supporting SAP consignment stock processes and related integrations.</li>
<li>Proven ability to deliver technical training and create user documentation.</li>
<li>Familiarity with DevOps tools and workflows (e.g., JIRA, Git) and agile development environments.</li>
<li>Experience with data handling, including exports, transformation, and reporting.</li>
<li>Exposure to cloud infrastructure and network support (e.g., Azure, AWS).</li>
<li>Proficiency with CMMS software applications and mobile/web-based tools.</li>
<li>Basic Linux knowledge (e.g., navigating directories, checking logs and processes).</li>
<li>Scripting/shell language proficiency for automation and support tasks.</li>
<li>Basic networking skills (e.g., ping, traceroute, connectivity troubleshooting).</li>
<li>Experience configuring and supporting mobile devices (e.g., tablets).</li>
<li>Familiarity with database access, data manipulation, and interface configuration.</li>
<li>Understanding of system maintenance tasks such as cluster restarts and software updates.</li>
<li>Knowledge of cloud environments and cybernetics clusters a plus</li>
<li>Basic Kubernetes (K8s) understanding and cloud management skills a plus</li>
<li>Familiarity with AWX or similar automation/orchestration tools a plus</li>
<li>Basic programming skills (e.g., Python, JavaScript) are a plus.</li>
<li>Strong communication and interpersonal skills for cross-functional collaboration and user training.</li>
<li>Strong command of English language; German is a plus</li>
<li>Analytical mindset with attention to detail and problem-solving capabilities.</li>
<li>Ability to work independently and manage multiple priorities in a dynamic environment.</li>
</ul>
Working Conditions and Environment:
<ul>
<li>Authorization to work in the U.S.</li>
<li>Travel required up to 60%</li>
<li>Passport or ability to obtain passport.</li>
<li>Professional office etiquette is required at all times.</li>
<li>Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)</li>
<li>This position follows a standard Monday–Friday schedule; however, hours may vary based on business needs. Occasional evening, weekend, or on-call support may be required to ensure operational continuity and timely issue resolution.</li>
<li>Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.</li>
</ul>
WHAT YOU WILL GET
<ul>
<li>A beautiful new, state-of-the-art, office complex in Kennesaw, GA</li>
<li>Industry competitive compensation</li>
<li>Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short &amp; Long Term Disability and more!</li>
<li>401k with a very generous employer match and no vesting!</li>
<li>Paid Vacation &amp; Holidays</li>
<li>Profit Sharing</li>
<li>Paid Parental Leave</li>
<li>Subsidized Daycare</li>
<li>Tuition Reimbursement</li>
<li>Pet Insurance</li>
</ul>
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. 
Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

CMMS Technical Engineer

<h3>Job Description</h3>
Job DescriptionJob Title: Maintenance Electrician Job Description
An automotive manufacturing facility is seeking experienced maintenance technicians to join their team on a contract-to-hire basis. The role is focused on providing additional maintenance support to help reduce overtime within the facility.
Responsibilities
<ul>
<li>Repair and troubleshoot electrical control circuits, including disassembling units and replacing components.</li>
<li>Diagnose and repair or replace parts, making necessary adjustments.</li>
<li>Inspect machinery to ensure proper operation.</li>
<li>Perform diagnostics on PLC I/O systems.</li>
<li>Write reports using digital CMMS programs.</li>
<li>Conduct all necessary skills required by other specialists.</li>
<li>Perform manufacturer-recommended preventive maintenance on equipment.</li>
<li>Diagnose hydraulic and pneumatic systems.</li>
</ul>
Essential Skills
<ul>
<li>4+ years of industrial maintenance experience preferred, but candidates with 2 years of experience will be considered.</li>
<li>Ability to troubleshoot electronic control circuits.</li>
<li>Understanding of safety lock out/tag out procedures.</li>
<li>Capable of planning and executing complex tasks with limited guidance.</li>
<li>Moderate physical effort required, including moving lightweight materials in challenging positions.</li>
<li>Thorough knowledge of electrical logic.</li>
<li>Ability to perform general air conditioning service work.</li>
<li>High school diploma or equivalent.</li>
<li>Excellent oral and written communication skills.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>Experience with electrical, mechanical, and maintenance technician roles.</li>
<li>Skills in troubleshooting, hydraulics, pneumatics, repair, and preventive maintenance.</li>
<li>PLC troubleshooting experience.</li>
</ul>
Why Work Here?
Join a company with a fun and engaging culture, featuring amenities such as a ping pong table, pool table, and a small gym. Enjoy regularly scheduled social events and catered meals for employees. If hired directly, benefit from excellent union benefits, including 100% coverage for both employee and family health insurance.
Work Environment
Work at a leading automotive parts manufacturing company that supplies major auto manufacturers in the region. The facility is not climate-controlled and can become very hot during the summer. Shifts are available in two patterns: 7am - 7pm Sunday through Tuesday with every other Wednesday, and 7am - 7pm Thursday through Saturday with every other Wednesday. Initial training will be conducted on the first shift before being placed on your designated shift. Each shift operates with a team size of 7.
Job Type &amp; Location
This is a Contract position based out of Grandview, Missouri.
Pay and Benefits
The pay range for this position is $30.00 - $34.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Grandview,MO.
Application Deadline
This position is anticipated to close on Aug 1, 2025.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow. 
<h3>Company Description</h3>
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Maintenance Electrician

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Job Summary: The Customer Experience Operations POD Manager acts as a strategic business partner and operations team leader to the CX Global Support Organization, aligning operations with broader business objectives to drive efficiency, performance, and exceptional service. This role combines leadership in data governance, process optimization, and project management with a focus on collaboration and innovation, ensuring impactful outcomes for both internal teams and external customers. Providing leadership to the other operations support functions for collaboration and cross functional delivery. 
Key Responsibilities:
Data Governance, Reporting, and Performance Insights:
<ul>
<li>Govern and maintain the integrity of customer case performance data, ensuring accuracy, compliance, and alignment with business objectives.</li>
<li>Collaborate cross-functionally with key teams (e.g., Product, Finance, Customer Success) to provide actionable insights that inform decision-making.</li>
<li>Analyze operational KPIs and performance metrics to identify trends, challenges, and opportunities, driving improvements in customer support.</li>
<li>Enable systems to track the data required for ISO 9001 audits, ensuring compliance with auditing standards.</li>
<li>Own the preparation and delivery of global Monthly Business Reviews (MBRs) and board reports, ensuring insights align with strategic objectives.</li>
<li>Support Finance with resource planning, headcount forecasting, and related data analysis to optimize operational efficiency.</li>
</ul>
Process Optimization &amp; Problem Solving:
<ul>
<li>Analyze existing processes to identify inefficiencies and areas for improvement across Customer Support operations.</li>
<li>Develop and present detailed recommendations for process enhancements, backed by data and insights, in a clear and actionable format to decision-makers.</li>
<li>Lead the implementation of approved process improvements, ensuring successful execution and monitoring for ongoing effectiveness.</li>
<li>Collaborate with relevant stakeholders to align on priorities and ensure the improvement efforts are aligned with business goals.</li>
<li>Drive continuous improvement through regular reviews, identifying new opportunities to optimize workflows, increase productivity, and reduce escalations.</li>
</ul>
Project &amp; Change Management:
<ul>
<li>Provide advisory and strategy assistance to support organization leaders on new initiatives, projects, and programs as needed. </li>
<li>Ensure that all POD members have a deep understanding of the support organization services, ongoing priorities, and strategy. </li>
<li>Provide regular updates to stakeholders via steering committees, project charters, and portfolio dashboards.</li>
<li>Implement structured change management practices, integrating leadership alignment, impactful communication, and employee enablement to ensure successful transitions.</li>
</ul>
Tool &amp; Technology Ownership:
<ul>
<li>Administer and configure CX tools to support team performance and operational excellence.</li>
<li>Co-own the quarterly audit process for support tools, ensuring compliance with ISO 27001 certification requirements.</li>
<li>Own the improvement process for CX tools, working cross-functionally with Information Systems to ensure Support initiatives are implemented correctly in Salesforce.</li>
<li>Identify and drive opportunities for automation within Support's operational workflows, optimizing efficiency and reducing manual tasks.</li>
<li>Understand and assess the capabilities of support tools, identifying opportunities to maximize their usage for improved outcomes.</li>
<li>Stay informed about advancements in the technology landscape for customer support, exploring alternative solutions that can improve performance.</li>
<li>Partner with the Knowledge and Enablement team to train staff on the effective use of CX technology, ensuring optimal adoption and utilization.</li>
</ul>
Leadership &amp; Collaboration:
<ul>
<li>Act as a trusted advisor to stakeholders, fostering a culture of collaboration, innovation, and shared values.</li>
<li>Facilitate cross-functional engagement to optimize project delivery and organizational impact.</li>
<li>Cultivate a team of change agents to deliver high-value programs that drive positive transformation.</li>
<li>Provide Supervision and career development for POD direct reports. </li>
</ul>
Qualifications
<ul>
<li>Proven experience in operations management, data governance, and process optimization, preferably in a customer care or support environment.</li>
<li>Strong expertise in project management and cross-functional collaboration.</li>
<li>Excellent analytical skills with the ability to derive actionable insights from complex data sets.</li>
<li>Familiarity with change management models and their practical application.</li>
<li>Proficiency in Customer Care tools and systems (e.g., SupportLogic, Monday.com, Salesforce, Jira).</li>
<li>Exceptional communication skills, with the ability to engage and align diverse stakeholders.</li>
</ul>
Key Attributes for Success
<ul>
<li>Strategic thinker with a focus on measurable outcomes and ROI.</li>
<li>Skilled problem-solver who thrives in fast-paced environments.</li>
<li>Collaborative leader who drives cross-functional alignment and innovation.</li>
<li>Change agent with a commitment to fostering continuous improvement.</li>
</ul>
USA: $97,500 to $121,775 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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