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<h3>Job Description</h3>
this is not an IT support role
 
The Customer Solution Specialist is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to customer service activities.
 
 
Primary Responsibilities and Duties
<ul>
<li>Service customer requests for quotes and orders received through multiple channels of communication.</li>
<li>Convert quotes to orders.</li>
<li>Consult with sales on commercial and technical issues as required.</li>
<li>Assist customers with accurate transactions and industry specific product information.</li>
<li>Provide conveyor recommendations and technical assistance for conveyor belting solutions.</li>
<li>Utilize telephone sales and support skills to create interest and offer value-added products and services to customers.</li>
<li>Build and expand customer relationships and help ensure replacement and increased business.</li>
<li>Meet or exceed departmental KPI requirements.</li>
<li>Handle RGAs credits and complaints as needed.</li>
<li>Other projects and duties as assigned.</li>
</ul>
Knowledge and Skill Requirements:
<ul>
<li>2 to 5 years of previous business to business customer service experience or college degree.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong mathematical and technical aptitude.</li>
<li>Self-managed, team player, who can work independently.</li>
<li>Experience with a CRM, MRP/ERP System, order management and a call center environment.</li>
<li>Experience in a manufacturing environment desirable.</li>
<li>Working knowledge of Windows-based software.</li>
<li>Understanding part numbers, policies and products.</li>
<li>Compliance in price policies, discount structures and fees.</li>
<li>Must be able to work in the US</li>
</ul>
Competencies
<ul>
<li>Drives results and deadline driven</li>
<li>Detail oriented</li>
<li>Planning and organizing</li>
<li>Communicates effectively</li>
<li>Influence, negotiate and impact results</li>
</ul>
Key Behaviors
<ul>
<li>Are accountable to others</li>
<li>Have the courage to challenge the status quo</li>
<li>Are honest with co-workers and customers</li>
<li>Able to be innovative problem solvers</li>
<li>Are engaged team members</li>
<li>Add value to the Company</li>
<li>Expects excellence of self and others</li>
<li>Overserves top customers</li>
<li>Understands, simplifies and acts to improve processes</li>
</ul>
Physical Demands
<ul>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.</li>
<li>The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.</li>
</ul>

Customer Service Specialist

<h3>Job Description</h3>
Job Description
Are you a friendly, persuasive person?
Do you love to move fast and juggle several projects?
Do you enjoy ensuring that every client has a completely positive experience?
If the answer is yes, come JOIN KENDALL BANK: For more than 120 years, Kendall Bank has been dedicated to helping individuals, families, and businesses achieve their financial goals. Today, we remain committed to providing every customer with an exceptional all-inclusive banking experience that combines big-bank expertise and technology with the trusted personal relationship only a local bank can provide.
NOW HIRING A Customer Service SPECIALIST: 
The Customer Service Specialist is the primary bank / brand ambassador who is often the first contact in the bank or over the phone. Performs retail branch duties - process transactions efficiently, professionally, and accurately; identifies customer needs; promotes bank products and services; maintain and accurately balances teller cash drawer or recycler; open and close all depository accounts; assist with night depository, vault, and ATM duties. Adhere to all bank established policies, procedures, and overall banking/compliance regulations. Demonstrate a positive working environment with a can-do and collaborative focus which fosters our Mission, Vision and growth plans.
WHY JOIN OUR TEAM?
Competitive compensation; Full-time position; Health, Dental, and Vision plans; 401k'; Paid Vacations and Holidays; Advancement Opportunities
What will I do?
Answer main bank number or greet clients, prospects or vendors in person. Refer to other bank personnel as needed to provide extraordinary service. Troubleshoot online and mobile banking issues. Service client accounts and requests accurately in accordance with bank policy and procedure. Proficiently performs basic transactions and tasks including but not limited to:
<ul>
<li>Accept and process deposits, withdrawals, transfers, check cashing, loan payments and advances.</li>
<li>Ensure proper Customer Identification (CIP) and Bank Secrecy (BSA) procedures are followed.</li>
<li>Maintain proper cash levels and keep cash secure at all times.</li>
<li>Accurately balance drawer, vault and ATM. Report variations in accordance with bank policy.</li>
<li>Process daily teller capture, verifying accuracy of scanned documents including endorsements.</li>
<li>Collects information for outgoing wire transfers up to specified limit.</li>
<li>Handle coin which requires bending and lifting.</li>
<li>Assist with safe deposit entries.</li>
<li>Open and close all depository accounts including personal and business accounts.</li>
<li>Perform maintenance on accounts to include password resets and debit card limits among others.</li>
<li>Completes required reports timely and accurately.</li>
<li>Obtain appropriate documentation and follow-up with clients after account opening; keep client officer apprised of any issues. </li>
<li>Maintain up-to-date knowledge and understanding of all banking products, processes, and relevant legal, regulatory and technology requirements.</li>
</ul>
Position requirements:
Demonstrated success as a teller in a commercial bank strongly preferred. Previous cash handling required. Proven organizational skills and demonstrated success in a multi-task environment. High School diploma or equivalent.
Sound like the right place for you? Apply now to join our growing team!

<h3>Job Description</h3>
Job Description
Customer Service Specialist City of Edinburg in Edinburg, TX is actively seeking a dedicated Customer Service Specialist to perform daily office tasks that may include greets callers on the phone in a friendly and cheerful manner with the intent of solving and addressing the caller's issues, concerns or questions. Are you seeking engaging work? Do you wish to advance your career as a Customer Service Specialist? Does working for a rapidly growing city sound appealing to you? If so, please continue reading!
The Customer Service Specialist position earns competitive pay of $ 15.05/hr. We provide great benefits and perks, including paid holidays, paid time off (PTO), life &amp; ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and 100%-paid dental with optional dependent coverage, workers compensation, and Family and Medical Leave Act (FMLA). Additionally, we offer our employees an employee assistance program (EAP), a healthy lifestyle program, and access to Active Edinburg fitness centers. If this sounds like the right opportunity for you, apply to join our team today!
ABOUT CITY OF EDINBURG
Edinburg is the fastest growing city in the Rio Grande Valley, with a 23% growth rate since 2010, and is among the top five fastest-growing cities in the state. It has been recognized as an all-American city four times by the National Civic League, placing it among a handful of outstanding communities in the nation. Our wonderful city has exceptional entertainment, arts &amp; culture, recreation, and education, which makes it a great place to work.
Our employees share our dedication to the city, which is why we like to show them our appreciation for their commitment. We do this by providing competitive compensation, exceptional PTO opportunities, and other great benefits to help them lead healthy, productive lives. We care about people, and that includes both our residents and employees! 
A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST
As a Customer Service Specialist, you spend your day answering multiple line phone system within 3 rings in a professional courteous manner and processes requests effectively, while maintaining a warm friendly demeanor. Your work typically involves keeping accurate account assistance, information and/or routing to appropriately. Your job is essential to the city, and you refers callers or visitors to services or resources at other agencies or organizations. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city. This can include performing clerical or data entry duties to working with various software programs and telephone consoles. When you are not out in the city, you generally participate in payroll functions, bookkeeping and accounting procedures, invoices, prepare requests for quotations and purchase orders. You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with skills in administrative clerical support and you finding genuine enjoyment in what you do!
QUALIFICATIONS FOR A CUSTOMER SERVICE SPECIALIST
<ul>
<li>High school diploma, GED or equivalency </li>
</ul>
<ul>
<li>One (1) year of related work experience in customer relations
<ul>
<li>Preferred: Three (3) years' experience in related field</li>
</ul>
</li>
<li>Must have a current valid class "C" driver's license from the Texas Department of Public Safety.</li>
</ul>
Are you someone who prefers hands-on work? Do you have excellent oral and written communication skills? Are you attentive to detail? Do you enjoy working as part of a team? Is dependability one of your strengths? If yes, you might just be perfect for this Customer Service Specialist job!
READY TO JOIN OUR TEAM?
If you feel that you have the right skills in general office procedures and policies, as well as general office equipment and computers to succeed as our Customer Service Specialist, apply now using our mobile-friendly application.
Location: 78541
 
 
Applicants will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.
Applicants must also take and pass a pre-employment drug test administered by the City of Edinburg at the City's expense.
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
The Utility Customer Service Specialist provides front-line support for utility customers by analyzing account activity, resolving billing concerns, and processing service requests both in person and remotely. This position requires clear communication, technical proficiency, and the ability to handle sensitive documentation such as payment records, property agreements, and identity-related materials. The role balances customer interaction with administrative responsibilities, including appointment scheduling, data entry, and secure handling of records. Strong interpersonal skills and a working knowledge of City of Fountain utility systems and platforms are essential. The position supports a respectful, solution-oriented environment and plays a key role in maintaining citizen trust and satisfaction.
 
Pay Rate: $19.02 to $25.36 per hour depending on experience
 
Duties and Responsibilities
<ul>
<li>Analyzes consumption patterns and troubleshoots high bill complaints.</li>
<li>Provides requested information or assistance concerning utility services by phone and in person.</li>
<li>Identifies, researches and processes customer payments; reconciles and balances daily transactions.</li>
<li>Consults with customers by phone, in person, email or fax to process all service requests.</li>
<li>Adheres to all Privacy, Identity Theft and departmental policies.</li>
<li>Processes requests for unpaid utility services, change of address, death certificates, power of attorney requirements, property management agreements, letters of credit, rebates and third-party notifications.</li>
<li>Resolves billing/service complaints.</li>
<li>Maintains radio communication with electric warehouse.</li>
<li>Schedules appointments for water services and water meter repairs.</li>
<li>Alphabetizes, sorts and files documentation. </li>
<li>Explains to users how to navigate the COF Utilities website and customer payment portal.</li>
<li>Processes and negotiates payment arrangements.</li>
<li>Explains use of utilities equipment and resolves related equipment issues.</li>
<li>Establishes and maintains effective working relationships with citizens and co-workers.</li>
<li>Secures lobby area as needed.</li>
<li>Other duties and responsibilities as required.</li>
</ul>
Supervisor Duties
This position has no supervisory responsibilities.
 
Work Environment
The Utilities Customer Service Specialist works in a fast-paced office environment with frequent in-person and phone interactions with the public. The position requires extended periods of sitting, computer use, and multitasking across various software systems and communication platforms. Employees may occasionally move between front-facing service areas and secure administrative spaces. The role demands attentiveness, discretion, and professionalism when handling sensitive customer information and high-stress billing concerns. The workspace is climate-controlled, but customer volume and the urgency of utility issues can create periods of elevated activity and pressure.
Requirements:
Qualifications
<ul>
<li>Requires High School Diploma, General Educational Development (GED) certificate, or demonstrated knowledge and ability equivalent to these educational standards.</li>
<li>Requires two years’ experience in customer service or closely related experience.</li>
<li>Requires a valid Colorado driver’s license.</li>
<li>Proficient knowledge of Microsoft Office applications.</li>
<li>Required to obtain the following ICS Certifications: IS100 within 12 months of hire.</li>
<li>Any additional experience or education in business, finance, or customer service is preferred but not required.</li>
<li>Proficiency in non-English languages is an asset to the position.</li>
</ul>
Required Capabilities
<ul>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li>
<li>To perform the essential job functions and to ensure the safety of themselves, their coworkers, and the public, employees must have the ability to regulate attention; to plan; to understand, remember, and apply information; to effectively interact with others; to concentrate and maintain pace; and to adapt or regulate one’s behavior.</li>
<li>Ability to proficiently read, speak, and understand English. Proficiency in non-English languages is highly valued.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.</li>
<li>Demonstrated strong verbal and written communication skills, analytical skills, statistical and mathematical abilities and interpersonal skills. Ability to read and interpret documents such as safety rules, operating maintenance instructions and procedure manuals. Ability to write complex reports and distill information for many audiences.</li>
<li>This position requires close, distance and peripheral vision.</li>
<li>Ability to hear an average conversational voice in a quiet room, using one or both ears, at a distance of six (6) feet. Ability to hear sounds and signals indicating work and safety necessities.</li>
<li>This position requires standing, walking and sitting for periods of time. Utilization of hands and fingers to operate office computer keyboard and equipment required. Must be able to reach with hands and arms, and stoop, kneel or crouch if needed.</li>
<li>Must be able to lift up to twenty-five (25) pounds as needed and frequently lift up to ten (10) pounds. </li>
<li>This position requires effective proficiency in the use of computer software and applications, office equipment, and professional telephone use. The ability to adequately type quickly with few to no errors is also very important. This position will often require multi-tasking in the use of computer, phone, and office equipment while interacting with clients. Candidates for this position may be required to take and pass technology proficiency assessments prior to employment.</li>
</ul>
**This job is open from October 2, 2025 to October 14, 2025**

<h3>Job Description</h3>
Job Description
Customer Service Specialist
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee, Alabama and Oklahoma.
We offer a complete benefits package including Medical &amp; Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short &amp; long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you!
Please email your resume TODAY!!
Job responsibilities
Answering incoming customer calls in a courteous &amp; professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.
Requirements
· High School Diploma or GED at a minimum
· Previous experience with customer service on the phone
· Strong problem solving skills
· Excellent computer, typing, and 10-key skills
· Time management talent and a sense of urgency
· Background checks will be completed on all candidates considered for hire.
Massey Services is an Equal Opportunity Employer and Drug Free Workplace
Company DescriptionBased in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for 4 decades. 
<h3>Company Description</h3>
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for 4 decades.

<h3>Job Description</h3>
Job Description
We’re seeking a dedicated Customer Service Specialist to join our team.The customer service specialist is responsible for handling inbound and outbound calls, resolving customer inquiries, and maintaining detailed records of interactions. The role involves providing exceptional service, meeting performance metrics, and ensuring customer satisfaction. Effective demonstration of productive time management, courteous customer service, and professional communication skills.
Key Responsibilities
<ul>
<li>
Handle inbound and outbound customer calls
</li>
<li>
Actively listen to customer concerns and provide solutions
</li>
<li>
Maintain detailed records of all interactions
</li>
<li>
Respond promptly and professionally to inquiries
</li>
<li>Maintain a strong knowledge of company products and services</li>
<li>
Exhibit a positive, adaptable, and resourceful attitude
</li>
<li>
Build strong, long-term customer relationships
</li>
</ul>
Position Requirements
<ul>
<li>
High School Diploma or GED required
</li>
<li>
Excellent communication and interpersonal skills
</li>
<li>
Computer literacy for data entry and task management
</li>
<li>
Self-motivated and comfortable working independently Team-oriented with a strong work ethic
</li>
<li>
Prior food processing or bakery experience is a plus
</li>
<li>
Experience using Excel
</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>
Highly competitive hourly wage
</li>
<li>
Fully paid healthcare, dental, vision, and life insurance
</li>
<li>
Paid holidays (7), vacation, and 6 personal days
</li>
</ul>
401(k) with company match Occasional Saturdays (8:00 AM – 12:00 PM) at overtime pay
Be part of a company with heart, history, and a commitment to your future. Apply now and start building your career with us.
Company DescriptionWe are one of the largest wholesale baking companies in the region and have been in business for over 70 years. 
<h3>Company Description</h3>
We are one of the largest wholesale baking companies in the region and have been in business for over 70 years.

<h3>Job Description</h3>
Job Description
Join Kendall Bank as a Part-Time Customer Service Specialist!
Are you looking for a flexible, customer-focused role in a friendly banking environment? Kendall Bank is seeking a Part-Time Customer Service Specialist to provide coverage during:
<ul>
<li>Lunch hours</li>
<li>Scheduled vacations</li>
<li>Unexpected absences due to illness</li>
</ul>
This is a great opportunity for someone who enjoys working with people, values reliability, and wants to be part of a supportive team. Whether you're a student, retiree, or someone looking to supplement your income, we'd love to hear from you!

<h3>Job Description</h3>
Job Description
Overview
We Need Your Next-Level Service Mindset at the Best in Pests.
As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back. 
With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant. 
Ready to start a career with staying power? Apply now!
 
Responsibilities
As a Customer Service Specialist, you’ll play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
<ul>
<li>Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.</li>
<li>Proficiently navigate a Windows-based &amp; Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!</li>
<li>Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate</li>
<li>Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs</li>
<li>Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results</li>
<li>Reschedule unserviced accounts within 24 hours</li>
<li>Participate in quality assurance processes, programs and initiatives</li>
<li>Safeguards customer’s privacy and other proprietary information</li>
</ul>
What type of benefits will you receive? 
<ul>
<li>Competitive earnings ranging from $22 to $25 per hour</li>
<li>Comprehensive benefits package including medical, dental, vision, maternity, &amp; life Insurance</li>
<li>401(k) plan with company match, employee stock purchase plan</li>
<li>Paid vacation, holidays, and sick leave</li>
<li>Employee discounts, tuition reimbursement, dependent scholarship awards</li>
<li>Industry leading, quality, comprehensive training program</li>
</ul>
Why should you choose Orkin? 
<ul>
<li>Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers</li>
<li>The Pest Management Industry is growing – and is a recession resistant line of business</li>
<li>You have a service-oriented mindset that leads you to build loyalty and trust with clients</li>
<li>You hold yourself responsible to commitments</li>
<li>You value being part of a team</li>
<li>You want to join a company that supports the community</li>
<li>Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA</li>
</ul>
Are you ready to join the Best in Pests?
 
Qualifications
Minimum Requirements:
<ul>
<li>Previous experience in Customer Service or Sales preferred </li>
<li>High School Diploma or equivalent required</li>
<li>Excellent interpersonal and communication skills</li>
<li>Basic computer skills in various software and web-based applications</li>
<li>Proficient in Microsoft Office</li>
<li>Strong attention to detail and follow through</li>
<li>Demonstrated ability to prioritize tasks and manage time efficiently</li>
</ul>
Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
<ul>
<li>Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. </li>
<li>Be able to regularly lift and/or move up to 25 pounds.</li>
</ul>
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

<h3>Job Description</h3>
Job Description
Compensation: $17 - $19 per hour Full-time salary plus benefits (Non-Exempt Employee). The wage range shown herein is not fixed and may vary from these amounts due to the candidate's prior relevant experience, level of education, additional relevant capabilities, certifications, and other bona fide factors.
In operation since 1962, Climet Instruments is a leading global manufacturer and provider of airborne particle counters and microbial air samplers, with applications primarily in pharmaceutical and biotechnology manufacturing. As a valuable member of our team, you will quickly learn that "Quality is in our DNA." This applies not only to the products we manufacture but also to our desire that employees be mentally challenged to learn and grow their skills within the company, constantly improving. Climet offers new employees a team-based, friendly work environment with a very stable organization. Climet is actively seeking sharp candidates who are loyal, self-disciplined, and looking for an opportunity for career development.
​Qualifications:
<ul>
<li>Education: High school diploma (required). Bachelor's degree in Business Administration, Microbiology, Electronics, Communications, or a related field (preferred).</li>
<li>Experience: 2+ years prior B2B inside sales, customer service, or data entry experience (preferred).</li>
<li>Valid driver's license and good driving record (preferred)</li>
<li>Ability to travel 50% or more (preferred)</li>
<li>Experience with PowerPoint presentations (preferred)</li>
<li>Proficient in Microsoft Office Applications (required)</li>
<li>Outgoing personality (required)</li>
<li>Ability to build rapport with customers and co-workers</li>
<li>Ability to prioritize, excellent organization, and attention to detail</li>
<li>Positive and professional demeanor</li>
<li>Excellent interpersonal communication skills, written and verbal</li>
<li>Desire to make sales their career and eventually move to outside sales (preferred)</li>
<li>Overtime as needed (required)</li>
<li>U.S. work authorization (required)</li>
</ul>
Responsibilities:
<ul>
<li>Generate and email business customers written quotations</li>
<li>Enter purchase orders into the computer system and follow-up</li>
<li>Process requests for sales reps and distributors (literature, demos, etc.)</li>
<li>Maintain and prepare reports, as requested</li>
<li>Make cost-justifiable product recommendations</li>
<li>Communicate with customers via email and telephone, and route more complicated questions to our Applications Engineers</li>
<li>Become a product knowledge expert</li>
<li>A comprehensive training program is provided</li>
<li>Must follow procedures established in compliance with ISO 9001</li>
<li>Other duties as assigned</li>
</ul>
Physical Requirements
<ul>
<li>Ability to type and work efficiently on a computer</li>
<li>Must be able to lift 20 lbs.</li>
<li>Sitting, standing, or walking for extended periods is required</li>
</ul>
Climet is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
Job descriptions are not all-inclusive. Tasks, duties, and responsibilities may change for personal growth, organizational development and/or evolution of new technologies.
Notification to Recruiters and Staffing Agencies:
Please note that Climet Instruments Company has an internal recruitment department and does not work with external recruiters or "head hunters." Climet may supplement that internal capability from time to time with assistance from temporary staffing agencies that have a written agreement with Climet. Recruiters and staffing agencies are directed NOT to contact Climet (or any of our employees) directly in an attempt to present candidates. Climet will not accept resumes from any source other than directly from our internal HR department. Climet will not pay a fee for any placement resulting from the receipt of a resume for which Climet does not previously have a written contract or agreement signed by Climet's General Manager. Any candidate for whom an agency has submitted a resume will be considered to have been referred by the organization to Climet free of any charges or fees. Climet disclaims and rejects any liability under any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of the General Manager of Climet.
Company DescriptionIn operation since 1962, Climet Instruments Company, A Venturedyne Ltd. Company, has been in operation over 60 years and is a leading global manufacturer of airborne particle counters and microbial air samplers used primarily in biopharmaceutical, medical device, and life science applications to measure the air cleanliness of cleanrooms, isolators, RABS, and biosafety cabinets. Our mission is three words - - Value, Quality, and Innovation, which are the hallmark principles and core values in everything we do. As a valuable member of our team, you will quickly learn that "Quality is in our DNA." This applies to the products we manufacture, as well as our desire that employees be challenged to grow their skillset, develop their career with Climet, and constantly strive for improvement. Climet offers employees a team-based friendly work environment with a very stable organization. Climet is actively seeking sharp candidates that are loyal, self-disciplined, and motivated by a love for their work. 
<h3>Company Description</h3>
In operation since 1962, Climet Instruments Company, A Venturedyne Ltd. Company, has been in operation over 60 years and is a leading global manufacturer of airborne particle counters and microbial air samplers used primarily in biopharmaceutical, medical device, and life science applications to measure the air cleanliness of cleanrooms, isolators, RABS, and biosafety cabinets.\r\n\r\nOur mission is three words - - Value, Quality, and Innovation, which are the hallmark principles and core values in everything we do. \r\n\r\nAs a valuable member of our team, you will quickly learn that "Quality is in our DNA." This applies to the products we manufacture, as well as our desire that employees be challenged to grow their skillset, develop their career with Climet, and constantly strive for improvement. Climet offers employees a team-based friendly work environment with a very stable organization. Climet is actively seeking sharp candidates that are loyal, self-disciplined, and motivated by a love for their work.

Sales Customer Service Specialist

<h3>Job Description</h3>
Job Description
 
CUSTOMER SERVICES SPECIALIST 
General Summary: 
Under the supervision of the Finance and Customer Services Manager, the customer services specialist performs administrative and clerical work in the Finance &amp; Customer Services Department. This position is responsible for managing municipal utility records and accounts, cash collection, deposits, billing and city-wide customer service. Keeps up to date and accurate information, provides timely responses to customer inquiries, manages city work order system, and assists the finance &amp; customer service manager with other duties as required. 
Essential Duties And Responsibilities: 
All behaviors comply with the City of Caldwell Personnel Policies and Procedures; duties include, but not limited, to: 
<ul>
<li>Serves as front line resource to the community by answering customer inquiries and going above and beyond to assist the customers in getting their answer or problem completed.</li>
<li>Processes all accounts receivable and record management of revenues for all City Utility Customers (electric, water, sewer, and sanitation).</li>
<li>Keeps accurate records of daily transactions in cash collections software, prepares and balances cash and remote deposits.</li>
<li>Maintains updated and accurate information for all utility customer accounts and future accounts in the utility billing system.</li>
<li>Manage and process all work orders in the software and assist in providing updated information for GIS mapping and project tracking solutions.</li>
<li>Answers, processes and prioritizes incoming calls, emails; responds to caller inquiries, requests, concerns or complaints. </li>
<li>Manages data and handles clerical duties related to monthly, quarterly, and annual reporting for utility consumption, and revenues.</li>
<li>Monitors and analyzes meter readings for all customer accounts to ensure proper and accurate billing is applied, and coordinate discrepancies to proper departments.</li>
<li>Maintain all documents and records in an organized electronic file format for all customer accounts.</li>
<li>Prepare and mailout monthly utility bills, newsletters, disconnect notices, and other information to effectively communicate to all customers.</li>
<li>Work with department head to perform annual review and update of ordinances, fees, policies and procedures to ensure compliance with legislative updates and internal processes.</li>
<li>Assists in special projects relating to finance and customer services. </li>
<li>Performs other related duties as assigned or required.</li>
</ul>
Knowledge, Skills And Abilities: 
<ul>
<li>Ability to work under fast paced, and sometimes stressful conditions. </li>
<li>Ability to contribute to a positive work environment and to interact effectively with staff, customers, etc. </li>
<li>Ability to effectively communicate using instant messaging. </li>
<li>Ability to make independent decisions with good judgement. </li>
<li>Ability to employ appropriate policies and procedures and to demonstrate them to others. </li>
<li>Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation. </li>
<li>Ability to assist with the coordination and implementation of recreational and community activities and programs.</li>
<li>Possess basic proficiency and a willingness to improve on skills including but not limited to Microsoft 365, Word, Excel, PowerPoint, and Outlook software programs.</li>
<li>Demonstrate excellent verbal and written communication and organizational skills; ability to effectively interact with families, children, city staff, volunteers, at-risk populations, and members of the public; bilingual capabilities in Spanish highly desirable. </li>
<li>Ability to enforce rules and regulations to assure the safety and welfare of participants. </li>
<li>Establish and maintain cooperative working relationships with those contacted in the course of work; and ability to create a "team" environment by maintaining a positive attitude, enthusiasm, and willingness to learn. </li>
<li>Flexibility to be assigned to other locations based upon operational needs. </li>
<li>Attend work on a regular and consistent basis.</li>
<li>Adhere to federal, state, county and local ordinances. </li>
<li>Respond to emergency situations. </li>
<li>Perform other duties as assigned. </li>
<li>Possess valid and appropriate CPR certificate and First Aid certificate within 30 days of appointment, issued by a source acceptable to the City and must obtain renewals as required.</li>
</ul>
Minimum Job Requirements: 
Education and Experience: 
<ul>
<li>Graduation from high school, or possession of an acceptable equivalent diploma.</li>
<li>Must be able to comprehend, speak and read the English language.</li>
<li>Must have and maintain good interpersonal and communication skills to deal with the public.</li>
<li>Experience handling cash, credit cards, and checks in an efficient and accurate manner.</li>
<li>Bilingual ability in Spanish is preferred, but not required.</li>
</ul>
AND*  
<ul>
<li>*Must be at least 18 years of age at time of submitting application.  </li>
<li>*Must possess a valid Texas driver's license (or valid within 30 days).  </li>
</ul>
Physical Demands 
<ul>
<li>The work is light and includes exerting up to 20 pounds occasionally and/or up to 10 pounds of force to move objects and the following physical abilities: balancing, climbing, crawling, crouching, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, speaking, standing, talking, visual acuity, and walking.</li>
</ul>
Work Environment 
<ul>
<li>The work is typically performed in a dynamic, collaborative environment that requires smooth adaptation and flexibility to changing goals, priorities, and needs. This position works on-site, with at home capabilities.</li>
</ul>
The City of Caldwell is an Equal Opportunity Employer

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