<h3>Job Description</h3>
Job DescriptionJob Description 
Ingram Content Group (ICG)is hiring for a Credit Representative to contribute to our team in LaVergne, TN just outside Nashville.&nbsp;
In this role, you will establish and support accounts receivable related Credit/Collection functions for Ingram Content Group.&nbsp; You will ensure efficiency, accuracy and timely processing of transactions including order release, account receivable collections, accounts payable offsets, and reconciliation functions for assigned accounts. You will also support existing Credit Representatives with managing account receivable portfolios (including Australia and United Kingdom offices), customer issues, order releases, etc., during outages.&nbsp; In addition, you will maintain current knowledge of AR, billing systems, various contracts, publisher websites, home-state tax requirements, and corporate procedures for various Ingram Divisions.
Ingram Content Group (“Ingram”)&nbsp;connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
<ul>
<li>High school diploma or equivalent year for year experience</li>
<li>2 years of previous Credit/Collections experience or 2 Years of Ingram Customer Care experience</li>
<li>1 year of experience with communication to/from customers on the telephone and via email (MS Outlook)</li>
<li>1 years of experience creating spreadsheets in MS Excel, including creating basic mathematical formulas and data manipulation</li>
</ul>
Key Responsibilities:
<ul>
<li>Provides account management for active Ingram customers or assigned accounts, including daily order release, based on established guidelines.</li>
<li>Monitors and updates customer account status and/or collection activity in the note system.</li>
<li>Initiates, drafts and submits credit review recommendations (including reduction of credit limit when warranted) to management for consideration/approval.</li>
<li>Assesses customer account information to determine if respective credit limits should be increased to support orders as routed for credit review.</li>
<li>Contacts customers proactively after review with department management when assigned credit limit exceeds orders, a special order is submitted, a past due balance prohibits the release of orders, etc.</li>
<li>Evaluates customer records and recommends payment plans based on sales compensation, payment history, length of relationship and reason for arrears.</li>
<li>Contacts and reports on all customers/accounts with a past due balance of 31+ days monthly via a spreadsheet for management review (Aged Trial Balance).</li>
</ul>
Hiring Salary Range:&nbsp;$20.06/hr&nbsp;-&nbsp;$24.64/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:&nbsp; the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information 
Perks/Benefits:
<ul>
<li>A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
<ul>
<li>10 vacation days &amp; 10 sick days accrued annually and 3 personal days</li>
<li>401K match, Life and AD&amp;D, Employee Assistant programs, Group Legal, &amp; more</li>
<li>Wellness program with access to&nbsp;onsite gym and basketball court for associates</li>
</ul>
</li>
<li>Encouraged continued education with our tuition reimbursement program</li>
<li>Financial and in-kind opportunities to engage with non-profits in your community
<ul>
<li>Company match program for United Way donations</li>
<li>Volunteer opportunities and in-kind drives for non-profits throughout the year</li>
</ul>
</li>
<li>Take breaks or brainstorm in our game room with ping pong &amp; foosball</li>
<li>Casual Dress Code</li>
</ul>
Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.&nbsp;
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
<ul>
<li>EOE-Race/Gender/Veterans/Disabled</li>
<li>We participate in EVerify.</li>
<li>EEO Poster in English</li>
<li>EEO Poster in Spanish</li>
</ul>

Credit Representative

<h3>Job Description</h3>
Job Description
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!&nbsp;
Ouster is hiring a Customer Success Engineer to help our robotics customers be as successful and efficient with our lidar sensors as possible! This position will serve primarily to help our customers get up and running quickly, troubleshoot and fix any problems, track trending issues, and process&nbsp;
all returns. These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team’s SLAs and/or project requirements.&nbsp;
Key Responsibilities:&nbsp;
<ul>
<li>Customer Integration &amp; Onboarding:
<ul>
<li>Lead post-sale technical onboarding, guiding customers through sensor integration, network configuration, and software (SDK/API) setup.</li>
<li>Validate customer system architecture and sensor configurations to ensure optimal performance and alignment with project requirements.</li>
</ul>
</li>
<li>Advanced Technical Triage &amp; Resolution:
<ul>
<li>Perform root cause analysis for complex customer issues involving hardware, firmware, networking, and software stacks by analyzing sensor diagnostic logs, network packet captures (e.g., Wireshark), and customer-provided system data.</li>
<li>Triage and resolve inbound technical support requests, distinguishing between hardware malfunctions, firmware bugs, network configuration errors, and software integration challenges.</li>
</ul>
</li>
<li>System-Level Diagnostics &amp; Troubleshooting:
<ul>
<li>Utilize command-line interfaces (CLI), diagnostic software, and networking tools to diagnose and resolve issues related to sensor connectivity, data streaming (TCP/UDP), and system performance across Linux and Windows environments.</li>
<li>Replicate customer environments and issues in a lab setting to isolate variables and validate potential solutions before deployment.</li>
</ul>
</li>
<li>Engineering Escalation &amp; Collaboration:
<ul>
<li>Act as a key liaison between customers and internal engineering teams. Escalate unresolved issues by authoring detailed bug reports in a ticketing system (e.g., Jira) with comprehensive logs, reproducible steps, and initial analysis.</li>
<li>Independently research and test novel solutions, consulting technical documentation, schematics, and internal knowledge bases.</li>
</ul>
</li>
<li>Performance Optimization &amp; Consultation:
<ul>
<li>Advise customers on best practices for configuring sensor parameters (e.g., resolution, rotation rate) and optimizing network settings to achieve desired outcomes related to point cloud density, data accuracy, and low-latency performance.</li>
</ul>
</li>
<li>Knowledge Base Development:
<ul>
<li>Author, review, and maintain technical documentation, including application notes, troubleshooting guides, and knowledge base articles, to enable customer self-service and scale support operations.</li>
</ul>
</li>
</ul>
<ul>
<li>On-Call &amp; Live Troubleshooting:
<ul>
<li>This role requires a readiness to engage directly with customers through on-demand video and phone calls to provide immediate, hands-on troubleshooting. You will be expected to confidently lead these conversations, quickly understand customer pain points, and guide them to a resolution more efficiently than via email. As part of the team, you will also participate in a formal on-call rotation to provide mission-critical support for customer projects, which may necessitate after-hours and weekend availability.</li>
</ul>
</li>
</ul>
Desired Qualities and Skills:&nbsp;
Technical Skills
<ul>
<li>Linux Proficiency: Deep hands-on experience in Linux environments (Ubuntu preferred), including command-line proficiency, system administration, package management, and script execution.</li>
<li>Networking Expertise: Strong, practical understanding of networking principles and protocols, including TCP/IP, UDP, DNS, DHCP, VLANs&nbsp; and time synchronization protocols like PTP (IEEE 1588). Proven ability to diagnose network issues using tools like tcpdump, Wireshark, ping, and netstat.</li>
<li>Scripting &amp; Automation: Experience with Python for scripting, log parsing, or automating diagnostic tasks is highly preferred.</li>
<li>Robotics Frameworks (Bonus): Familiarity with ROS (Robot Operating System) or ROS2 and associated tools (e.g., RViz) for data visualization and robotics integration is a significant plus.</li>
</ul>
 &nbsp;Professional Qualities
<ul>
<li>Problem-Solving &amp; Autonomy: A resourceful and analytical mindset with the ability to independently troubleshoot complex technical challenges, conduct research, and formulate solutions with minimal supervision.</li>
<li>Technical Communication: Excellent communication skills with the ability to articulate complex technical concepts clearly and concisely to diverse audiences, from robotics engineers to project managers.</li>
<li>Customer Focus &amp; Resilience: A patient and positive demeanor, with a proven ability to manage and de-escalate stressful customer situations while maintaining a focus on resolution.</li>
<li>Ownership &amp; Proactivity: A strong sense of ownership for customer issues, demonstrated by consistently following up on open tickets and driving them to resolution.</li>
<li>Organization &amp; Collaboration: Superb organizational and time-management skills, with the ability to prioritize a dynamic workload and collaborate effectively within a fast-paced team environment.</li>
</ul>
&nbsp;
$80,000 - $110,00 a year&nbsp;
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity &amp; benefits.&nbsp;
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.&nbsp;
At Ouster we offer a range of competitive benefits, as we believe in taking care of our employees in all aspects of their lives. Our newly renovated office, located in the Mission District of San Francisco, is a dog-friendly workplace with a kitchen stocked with snacks, fresh fruit and drinks, and a complimentary dinner catered nightly. Additional perks include 15 vacation days/10 paid holidays annually; paid parental leave; pre-tax commuter or health care/dependent care accounts; 401K match up to 4%; medical, vision and dental plans with premiums covered at 100% for the employee and 75% for dependents (Cigna or Kaiser); life insurance; and short term disability and long term disability. Ouster offers the best benefit options available because we consider the well-being of our employees a top priority.&nbsp;
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.&nbsp;
 &nbsp;
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6yB4EdEfaL

Customer Success Engineer - Level 1

<h3>Job Description</h3>
Job Description
WHO WE ARE
At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel &amp; manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&amp;D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit <a href="http://www.knapp.com" target="_blank">www.knapp.com</a>..
WHAT YOU GET TO DO
This position supports key IT and operational systems, focusing on Computerized Maintenance Management System (CMMS) deployment, SAP integration, user support, and technical training. This role manages system access, performs routine maintenance, supports mobile and web tools, and handles data exports and reporting. It also collaborates with R&amp;D on cloud infrastructure and analytics.The ideal candidate has a strong technical background, experience with CMMS and SAP systems, basic Linux and networking skills, and the ability to train users and troubleshoot issues across platforms. A proactive, detail-oriented approach and the ability to manage multiple tasks in a fast-paced environment are essential.
Essential Functions and Responsibilities:
To perform this job successfully, the individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Digital Services Support:
<ul>
<li>Set up user accounts, configure access, and provide orientation on digital tools.</li>
<li>Deploy and customize CMMS instances and modules to align with operational needs.</li>
<li>Deliver training on KiSoft CMMS and related tools; create supporting documentation.</li>
<li>Perform routine maintenance tasks such as cluster restarts and software updates.</li>
<li>Provide ongoing support for access, configuration, and troubleshooting issues.</li>
<li>Manage GRBS workflows and JIRA tickets to support agile development and issue resolution.</li>
<li>Handle data cleaning, transformation, and export tasks for reporting and analysis.</li>
<li>Maintain accurate CMMS records for spare parts consignment inventory. </li>
</ul>
 APK Integration
<ul>
<li>Support SAP consignment stock processes, ensuring accurate tracking and system alignment.</li>
</ul>
 Customer Support
<ul>
<li>Configure and troubleshoot tablets for operational use.</li>
<li>Implement configuration changes and provide day-to-day system support.</li>
<li>Assist with data exports and GRBS-related tasks.</li>
</ul>
 Development Support
<ul>
<li>Provide database access and export support without requiring domain expertise.</li>
<li>Manage source code access and interface configurations.</li>
<li>Support data manipulation and application/database troubleshooting.</li>
</ul>
 R&amp;D Collaboration
<ul>
<li>Create system instances and manage clusters for testing and development.</li>
<li>Provide cloud infrastructure and network support.</li>
<li>Analyze system interfaces using KiSoft Analytics.</li>
</ul>
 KNAPP Training Responsibilities
<ul>
<li>Train users on KiSoft CMMS features, setup, and workflows.</li>
<li>Educate on RBS processes, KPIs, and reporting tools.</li>
<li>Deliver technical training on tool integrations (e.g., SAP, KiSoft Analytics).</li>
<li>Teach users to identify and resolve CMMS issues.</li>
<li>Support training on the KNAPP CLOUD platform.</li>
</ul>
WHAT YOU HAVE
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Engineering, a related field, or equivalent combination of education and experience. </li>
<li>Technical education or development background (e.g., HTL or equivalent) preferred.</li>
<li>Relevant certifications (e.g., ITIL, SAP, Azure, AWS, or CompTIA) are a plus.</li>
<li>2-4 years of experience in IT support, systems administration, or digital operations.</li>
<li>Hands-on experience with CMMS platforms (preferably KiSoft CMMS), including deployment, configuration, and user support.</li>
<li>Experience supporting SAP consignment stock processes and related integrations.</li>
<li>Proven ability to deliver technical training and create user documentation.</li>
<li>Familiarity with DevOps tools and workflows (e.g., JIRA, Git) and agile development environments.</li>
<li>Experience with data handling, including exports, transformation, and reporting.</li>
<li>Exposure to cloud infrastructure and network support (e.g., Azure, AWS).</li>
<li>Proficiency with CMMS software applications and mobile/web-based tools.</li>
<li>Basic Linux knowledge (e.g., navigating directories, checking logs and processes).</li>
<li>Scripting/shell language proficiency for automation and support tasks.</li>
<li>Basic networking skills (e.g., ping, traceroute, connectivity troubleshooting).</li>
<li>Experience configuring and supporting mobile devices (e.g., tablets).</li>
<li>Familiarity with database access, data manipulation, and interface configuration.</li>
<li>Understanding of system maintenance tasks such as cluster restarts and software updates.</li>
<li>Knowledge of cloud environments and cybernetics clusters a plus</li>
<li>Basic Kubernetes (K8s) understanding and cloud management skills a plus</li>
<li>Familiarity with AWX or similar automation/orchestration tools a plus</li>
<li>Basic programming skills (e.g., Python, JavaScript) are a plus.</li>
<li>Strong communication and interpersonal skills for cross-functional collaboration and user training.</li>
<li>Strong command of English language; German is a plus</li>
<li>Analytical mindset with attention to detail and problem-solving capabilities.</li>
<li>Ability to work independently and manage multiple priorities in a dynamic environment.</li>
</ul>
Working Conditions and Environment:
<ul>
<li>Authorization to work in the U.S.</li>
<li>Travel required up to 60%</li>
<li>Passport or ability to obtain passport.</li>
<li>Professional office etiquette is required at all times.</li>
<li>Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)</li>
<li>This position follows a standard Monday–Friday schedule; however, hours may vary based on business needs. Occasional evening, weekend, or on-call support may be required to ensure operational continuity and timely issue resolution.</li>
<li>Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.</li>
</ul>
WHAT YOU WILL GET
<ul>
<li>A beautiful new, state-of-the-art, office complex in Kennesaw, GA</li>
<li>Industry competitive compensation</li>
<li>Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short &amp; Long Term Disability and more!</li>
<li>401k with a very generous employer match and no vesting!</li>
<li>Paid Vacation &amp; Holidays</li>
<li>Profit Sharing</li>
<li>Paid Parental Leave</li>
<li>Subsidized Daycare</li>
<li>Tuition Reimbursement</li>
<li>Pet Insurance</li>
</ul>
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. 
Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

CMMS Technical Engineer

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Reporting to the Americas VP - Alliances and Channels, the National Alliance Manager will be responsible for developing and executing a comprehensive go-to-market (GTM) strategy with GuidePoint Security. This role will cover all of North America, focusing on driving sales and channel sales reseller execution, leveraging GuidePoint Security's ecosystem to maximize mutual success. You will work cross-functionally with marketing, product, sales, and legal teams to achieve our shared objectives.
Responsibilities
<ul>
<li>
Develop and execute a comprehensive GTM strategy with GuidePoint Security, covering all of North America.
</li>
<li>
Drive sales and pipeline execution with GuidePoint Security, actively identifying and developing new business opportunities through their reseller channels.
</li>
<li>
Collaborate with GuidePoint Security's sales and technical teams to ensure successful positioning and adoption of Ping Identity solutions within their customer base.
</li>
<li>
Conduct regular business reviews with GuidePoint Security, including quarterly business reviews (QBRs), to assess performance, identify areas for growth, and adjust strategies as needed.
</li>
<li>
Work closely with internal cross-functional teams, including marketing, product, sales, and legal, to support GuidePoint Security initiatives and ensure seamless execution.
</li>
<li>
Monitor market trends and competitive landscapes to identify new opportunities for partnership expansion and differentiation within the GuidePoint Security ecosystem.
</li>
<li>
Negotiate and manage partnership agreements, ensuring mutually beneficial terms and compliance.
</li>
<li>
Represent Ping Identity at industry events and conferences, fostering strong relationships with GuidePoint Security and promoting our value proposition.
</li>
</ul>
Qualifications
<ul>
<li>
10+ years of experience in channel management, strategic alliances, or a similar role within the enterprise software industry.
</li>
<li>
Proven track record of developing and executing successful partnership strategies, specifically with a focus on reseller execution.
</li>
<li>
Direct ecosystem experience and a strong working relationship with GuidePoint Security is highly desirable.
</li>
<li>
Strong business acumen with a demonstrated ability to create and present compelling business plans and quarterly business reviews, particularly in a channel sales context.
</li>
<li>
Experience collaborating with cross-functional teams, including marketing, product, sales, and legal.
</li>
<li>
Excellent communication, negotiation, and presentation skills.
</li>
<li>
Deep understanding of identity and access management (IAM) solutions and the broader cybersecurity landscape is highly desirable.
</li>
<li>
Ability to travel as required.
</li>
</ul>
Salary: $147,000 - $183,000 + commission 
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Channels & Alliance Director

<h3>Job Description</h3>
Job DescriptionDescription:
Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking Remote Customer Support Representative - Seasonal to join our team in the U.S.
Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place to Work, with 2,000 team members in the Philippines, Colombia, Eastern Europe, and the U.S. 
Why Peak Support?
 
If you want to work for high-growth companies, Peak Support is the place to be. Our clients range from early-stage startups with fewer than five employees to unicorns with valuations well over $1 billion to old-line companies re-imagining themselves. We have been profitable from day one and we are proud that in our first five years, we grew entirely through client referrals.
 
We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.
 
Peak Support is actively working to create a diverse, equitable and inclusive company. Applicants will be considered without regard to race, color, religion, gender, gender identity or expression, disability, sexual orientation, national origin, age, or veteran status.
 
Work from Home PLUS
 
Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.
Peak Support has built a culture and a set of processes that support the success of our remote team members. When we can, we get together in person. We believe that building offline relationships is critical to successful online work.
 
About The Role
 
We are looking for a Tax Customer Support Representative T1 - Seasonal to provide a broad spectrum of support to our customers. You are the first line of defense, helping US taxpayers navigate through one of the most challenging times of the year. You will be responsible for providing world-class product support to our customer base, without providing tax advice. We help our customers navigate our app and provide resources to answer any questions via live chat and email.
 
This is a Seasonal position looking to be filled from December 2025 - April 2026. This person MUST be able to work weekends and possible evening shifts.
 
What you’ll do:
<ul>
<li>Answer customers' concerns in a quick and accurate manner via email and live chat, providing product support without tax advice.</li>
<li>Participate in meetings and provide feedback.</li>
<li>Expectation to cover evenings and weekends on a schedule within the tax season (December to April).</li>
</ul>
 
We're looking for candidates with:
<ul>
<li>2 years of experience in a customer-facing role, including proficiency with live chat and ticketing platforms.</li>
<li>A strong ability to work within customer service metrics, such as CSAT (Customer Satisfaction) and First-Time Response SLAs (Service Level Agreements).</li>
<li>Exceptional written communication skills, with the ability to guide customers through complex issues clearly and effectively—without providing tax advice.</li>
<li>A proactive approach to sharing insights and suggestions on improving processes and enhancing customer experience.</li>
<li>Prior tax experience—ideally having worked at a tax firm or possessing a strong understanding of federal and state tax regulations.</li>
<li>Comfortable working with Personally Identifiable Information (PII) and Tax Return Information (TRI), maintaining the highest standards of confidentiality.</li>
<li>Strong emotional intelligence, including the ability to self-regulate, demonstrate empathy, and be self-aware in customer interactions.</li>
<li>Strategic judgment when making decisions, balancing immediate customer needs with long-term goals and organizational priorities.</li>
<li>Outstanding verbal communication skills, including active listening and the ability to communicate information clearly and effectively.</li>
<li>An authentic curiosity for who we are as a company and the future we are creating for the U.S. taxpayer.</li>
</ul>
Requirements:

Remote Customer Support Representative - Seasonal| US

<h3>Job Description</h3>
Job DescriptionJob Description 
Ingram Content Group (ICG)is hiring for a Maintenance Technician II to contribute to our Distribution team in Lavergne, TN.&nbsp; Under limited supervision, this person will be responsible for performing complex diagnostics and repairs, relating to distribution center facilities and equipment. The Technician will ensure that all equipment in the distribution center facility is maintained properly, by performing highly diversified duties to install, troubleshoot, repair, and maintain facility equipment to OEM standards.&nbsp; This individual will partner with leadership in daily support to internal customers and maintenance team.&nbsp;
Pay: Starting at 34.25 DOE
$2,000 Sign-on Bonus! 
Schedule:&nbsp;
<ul>
<li>Tuesday through Friday, 3:30PM to 12AM and Saturday, 10AM to 6:30PM</li>
<li>OT when required</li>
</ul>
Required Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>3+ years in a facility maintenance position, with 2+ years in electrical repair.</li>
<li>2 years conveyor maintenance and repair experience.&nbsp;</li>
</ul>
Preferred experience:
<ul>
<li>Strong electrical background</li>
</ul>
Key Responsibilities:
<ul>
<li>Evaluates equipment failures and provides complex emergency/unscheduled repairs of equipment.&nbsp;</li>
<li>Ensures repairs and equipment downtime does not negatively impact the ability to meet service level agreements.&nbsp;</li>
<li>Performs complex technical duties, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production/facility machines.</li>
<li>Reads and interprets equipment manuals and work orders to perform required maintenance and services.</li>
<li>Performs regularly scheduled preventative maintenance on equipment.</li>
<li>Detects faulty operations, defective material and makes necessary repairs; reporting any unusual situations to proper supervision.</li>
<li>Operates motorized equipment as necessary for driving and repairs to include forklift, order selector, pallet jack, floor sweeper, etc.</li>
<li>Complies with all safety regulations and maintains a clean and orderly work area.</li>
<li>Helps maintain documentation for facility and equipment.</li>
</ul>
Additional Information 
Perks/Benefits:
<ul>
<li>A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
<ul>
<li>10 vacation days &amp; 10 sick days accrued annually and 3 personal days</li>
<li>401K match, Life and AD&amp;D, Employee Assistance programs, Group Legal, &amp; more</li>
<li>Wellness program with access to&nbsp;onsite gym and basketball court for associates</li>
</ul>
</li>
<li>Encouraged continued education with our tuition reimbursement program</li>
<li>Financial and in-kind opportunities to engage with non-profits in your community
<ul>
<li>Company match program for United Way donations</li>
<li>Volunteer opportunities and in-kind drives for non-profits throughout the year</li>
</ul>
</li>
<li>Take breaks or brainstorm in our game room with ping pong &amp; foosball</li>
<li>Casual Dress Code</li>
</ul>
The world is reading,&nbsp;and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.&nbsp;
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
<ul>
<li>EOE-Race/Gender/Veterans/Disabled</li>
<li>We participate in EVerify.</li>
<li>EEO Poster in English</li>
<li>EEO Poster in Spanish</li>
</ul>

Maintenance Tech II (2nd) + sign on

<h3>Job Description</h3>
Job DescriptionJob Description 
Ingram Content Group (ICG)is hiring a&nbsp;Human Resources Generalist to contribute to our team in&nbsp;La Vergne TN.&nbsp;
Want to join a key team that helps the world read?
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. &nbsp;If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you
Required Qualifications:
<ul>
<li>Bachelor’s Degree or directly related year for year experience</li>
<li>3 years of human resources experience with exposure to generalist responsibilities.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience supporting recruitment efforts, including posting jobs, screening candidates, scheduling interviews, and coordinating offers</li>
<li>Hands-on experience managing relationships with temporary staffing agencies</li>
<li>Experience coordinating onboarding activities and facilitating new hire orientations to ensure a smooth and welcoming transition for new hires</li>
<li>Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse teams and maintain a strong, approachable floor presence to build relationships across all levels of the organization.</li>
</ul>
Key Responsibilities:
<ul>
<li>Administer the functions of the employment lifecycle such as sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefits administration, and training.</li>
<li>Manage the recruitment process to ensure compliance and the availability of talent to meet client group needs.&nbsp; This may include managing vendor/agency staffing relationships to supply a contingent workforce as needed.</li>
<li>Deliver orientation and educate new hires on company policy and procedures.</li>
<li>Advise and counsel management and associates on various state and federal regulations, company policies and procedures and HR practices, as they relate to associate issues, performance management, promotion and compensation practices&nbsp;&nbsp;</li>
<li>Provide support to client group on associate relations matters, to include investigations, leveraging strategies toward resolution and providing recommendations for counseling/ employment status.</li>
<li>Escalate complex associate relations matters to senior HR leadership as needed to ensure consistency with company practice and policy and mitigate legal risk for the organization.</li>
<li>Develop strategies for achieving diversity including development of annual Affirmative Action Plan (AAP) for client group.</li>
<li>Administer/Support HR as liaison with the third-party administrator for all Short-Term Disability claims.</li>
<li>Maintain associate records for client groups, both paper and electronic (PeopleSoft &amp; Kronos) files; enter status changes in HRIS systems; generate reports as needed.</li>
<li>Collaborate with senior HR and management in facilitating activities that drive job satisfaction, engagement and morale.</li>
</ul>
Hiring Salary Range:&nbsp;$63,945k&nbsp;-&nbsp;$80,849k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:&nbsp; the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information 
Perks/Benefits:
<ul>
<li>A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
<ul>
<li>15 vacation days &amp; 12 sick days accrued annually and 3 personal days</li>
<li>401K match, Life and AD&amp;D, Employee Assistant programs, Group Legal, &amp; more</li>
<li>Wellness program with access to&nbsp;onsite gym and basketball court for associates</li>
</ul>
</li>
<li>Encouraged continued education with our tuition reimbursement program</li>
<li>Financial and in-kind opportunities to engage with non-profits in your community
<ul>
<li>Company match program for United Way donations</li>
<li>Volunteer opportunities and in-kind drives for non-profits throughout the year</li>
</ul>
</li>
<li>Take breaks or brainstorm in our game room with ping pong &amp; foosball</li>
<li>Casual Dress Code</li>
</ul>
The world is reading,&nbsp;and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.&nbsp;
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
<ul>
<li>EOE - Race/Gender/Veterans/Disabled</li>
<li>We participate in EVerify.</li>
<li>EEO Poster in English</li>
<li>EEO Poster in Spanish</li>
</ul>

Human Resources Generalist, Operations

<h3>Job Description</h3>
Job Description
Lead Quality &amp; Food Safety (QFS) Technician
Hourly Rate:$21.50 per hour + $2.50 shift differential/ $250 Sign-on BONUS!
Shift: Variable Shifts&nbsp; Shift B:&nbsp; Friday through Sunday (8:00 AM - 6:00 PM) or Tuesday - Saturday (9:00 AM - 5:30 PM)
Location:&nbsp;5370 S. Cicero Ave., Chicago, IL
Check out our story!&nbsp; Click the link below.
The Story of Farmer's Fridge
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Farmer’s Fridge is on a mission to make it simple for everyone to eat well. We serve healthy, handcrafted meals and snacks from our growing network of 400+ software-enabled vending machines that we refer to as smart Fridges, and a new direct-to-consumer business. We are striving to change the food system from the ground up – one Fridge or delivery at a time.&nbsp;
We are a team that cares about the business, our product's impact, and each other. We are data-driven, innovative, and quick to move on to a good idea. We are looking for people who want to collaborate in an entrepreneurial, inclusive culture and are passionate about succeeding.
You’ll get…
<ul>
<li>Enjoy free lunch every day! An annual value of $4,000!</li>
<li>Competitive Salary &amp; 401K company match that vests immediately upon participation</li>
<li>Traditional benefits for full-time hourly – Health, Dental, Vision, Life, Short Term, and Long Term Disability</li>
<li>Equity available to full-time employees after 1 year of employment</li>
<li>Generous sick leave &amp; PTO policy</li>
<li>Up to 10 paid holidays</li>
</ul>
About the Role: Lead Quality and Food Safety (QFS) Technicians will fill an essential role in the monitoring and advancement of our food safety and quality programs. Through daily process checks the Lead QFS Techs will ensure the integrity of all of our products, so that our customers can always enjoy them with full confidence and satisfaction.
Responsibilities as a Lead QFS Technician:
<ul>
<li>Support QFS Techs by being the first point of contact on the floor</li>
<li>Verify daily quality and food safety activities are completed and documented</li>
<li>Train new hires and support cross-training for other employees</li>
<li>Execute verification activities as delegated by the QFS Supervisor</li>
<li>Keep QA Office and supplies organized &amp; communicate needs to the QFS Supervisor&nbsp;&nbsp; &nbsp;</li>
<li>Backup coverage for QFS as needed&nbsp;</li>
<li>Support master sanitation and emergency projects as needed (ie. HVAC issues, etc.)</li>
</ul>
Necessary knowledge, skills, and experience:
<ul>
<li>At least 1+ years of work experience in quality and/or food safety</li>
<li>Working knowledge of GMPs, SOPs, HACCP, and Food Safety requirements</li>
<li>Able to work in a 40&amp;degree;F environment for a full shift; standing and walking</li>
<li>Strong verbal and written communication skills; comfortable using a computer tablet</li>
<li>Ability to think on your feet and know when to escalate and ask for help</li>
<li>Ability to stay organized and be flexible in a fast-paced environment</li>
<li>Ability to utilize Gmail, Google Sheets, and Google Forms</li>
<li>Ability to read, speak and write in English required</li>
<li>Bilingual Spanish preferred but not required</li>
<li>Demonstrates a willingness to learn on the job and share knowledge with other team members</li>
<li>Takes direction well and asks thoughtful questions</li>
</ul>
Personal characteristics:
<ul>
<li>Detailed-oriented, passionate, and takes pride in doing the best job possible</li>
<li>Deeply caring about the team and the success of the business</li>
<li>Self-starter, eager to learn and support your peers in pursuit of shared goals</li>
<li>Humility: You appreciate everyone and the contributions that they make. The work of others is just as valuable as your own.</li>
<li>Flexibility: Things can change quickly. You take instruction well and use constructive feedback to improve the next time</li>
<li>Confidence: You understand “the why” behind your work and your demeanor inspires those around you</li>
<li>Positive: You’re the sort of person who is a joy to be around. You smile and lift people when they’re feeling down.</li>
</ul>
During your break - Never run on empty by enjoying daily Farmer’s Fridge meals, challenge a coworker to a game of ping pong, de-stress by taking a spin on our Nascar arcade game, or spend your break on one of our comfy couches.
Happier Workdays - Walking into the facility should fill you with joy, not dread. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity and inquiry; there's no hierarchy here when we're all swapping ideas.
Innovate &amp; Elevate - We are all teachers and learners. You'll grow, and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company’s bottom line. You can also impact your bottom line by participating in our 401(k) plan, including a company match with immediate vesting.
Farmer’s Fridge is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
View our disclosures related to External Agencies and Applicants below: <a href="https://www.farmersfridge.com/careerdisclosures" target="_blank">https://www.farmersfridge.com/careerdisclosures</a>
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wVf9r2Uf88

Lead Quality & Food Safety (QFS) Technician

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
This critical leadership role is responsible for developing and executing a global pre-sales strategy to drive significant revenue growth and expand Ping Identity's market penetration and reach. Ping Identity is the platform provider for Trusted Identity to the largest and most complex organizations globally. This role is key to Ping's continued position as the preferred provider for G5000 companies, emphasizing technical excellence in its Go-To-Market (GTM) strategy. The position reports to the Chief Revenue Officer and can be remote within the United States.
Key Responsibilities
Strategic Planning &amp; Execution:
<ul>
<li>Develop and execute a global pre-sales strategy, aligning with business objectives and managing over 120 pre-sales resources to achieve &gt;$1B ARR. </li>
<li>Define coverage and drive planning for pre-sales engineering across GTM segments, territories, and product specializations (considering hybrid deployment)</li>
<li>Accountable for continued evolution of pre-sales organizational design (Demo Factory, Solution Engineering, Solution Consultants, Enterprise Architects), and prioritizing target markets, verticals, and partner segments. </li>
<li>Define clear goals and KPIs for pre-sales roles, linking them to new revenue growth and net revenue retention (NRR) outcomes.</li>
</ul>
GTM Execution
<ul>
<li>Lead pre-sales, driving the technical aspects of sales in collaboration with sales, product, and customer success teams to ensure customer understanding of solution value. </li>
<li>Evolve Solution Engineering (SE) from demo/opportunity-centric approaches to full technical account lifecycle management and outcome realization in top accounts. </li>
<li>Develop pre-sales strategies, scale customer-specific demonstration capabilities, and ensure team support for deal closure. </li>
<li>Define an operational framework for SE functions, including cadences, business planning templates, processes, standards, and engagement models.</li>
</ul>
Revenue Operating Model Development
<ul>
<li>Partner with CRO, CCO, and GTM enablement to optimize pre-sales' role in new logo acquisition, expansion, and renewals to enhance forecast accuracy, close rates, and pipeline acceleration. </li>
<li>Drive technical depth in pre-sales, owning technical sales stages in forecasting, and focusing on solution value and outcomes within sales methodology teams. </li>
<li>Mature pre-to-post sales handoffs with Customer Success, Partner Success, and Renewals teams. </li>
<li>Establish quarterly business planning with defined cadences, expectations, and focus on improving win rates and informing forecast/pipeline trends.</li>
</ul>
Performance &amp; Innovation
<ul>
<li>Track and analyze KPIs for pre-sales effectiveness (demo factory, demo delivery, workshops, solution accelerators, win rate, bookings, pipeline, delivery success). </li>
<li>Develop an internal solution portal with essential tools and resources. </li>
<li>Innovate by integrating AI for demo and trial efficiency. </li>
<li>Support technical and solution-oriented demand generation with Sales and Marketing.</li>
</ul>
Product Influence &amp; Engagement
Influence voice of customer programs, collaborating with product and engineering to pre-sales experiences and data is integrated into product roadmaps for new logo wins and current customer revenue expansion.
Travel &amp; Presence
Expect up to 50% travel for global team/customer engagement (in-person/virtual) and frequent executive sessions at Ping HQ in Denver.
Thought Leadership
Stay current on Identity and Access Management (IAM) industry trends and represent Ping Identity at events, conferences, and webinars. Contribute to thought leadership to reinforce Ping's market leadership.
Ideal Candidate
<ul>
<li>Experience: 15+ years of progressive experience in Pre-sales and Sales leadership within the technology industry, ideally focused on cybersecurity or SaaS solutions. Strong understanding of SaaS architecture, enterprise IT, cloud technologies, and preferably on-premise/self-hosted experience. Experience in platform land and expand of critical infrastructure. Must have significant leadership experience in driving "land and expand" strategies for critical infrastructure solutions. </li>
<li>
Leadership &amp; Performance: Proven track record of building and managing high-performing GTM and pre-sales teams, exceeding revenue targets, and expanding market reach.
</li>
<li>
Channel Expertise: Deep understanding of channel sales models, partner program development, and GTM strategies for software companies scaling from $1B-$4B ARR. Experience with various partner types, including global/regional system integrators, resellers, distributors, and technology partners.
</li>
<li>
Skills: Strong business acumen, financial literacy, analytical, communication, interpersonal, and presentation skills, with the ability to influence stakeholders and customer personas. Expertise in Value Selling principles and developing a value-based GTM approach is essential. Knowledge of key sales methodologies (e.g., Value Selling, Challenger Sales, Consultative Selling, Force Management, Meddicc).
</li>
<li>
Education: Bachelor's degree in Business, Computer Science, Engineering, or related field (or equivalent experience); MBA preferred.
</li>
</ul>
Salary Range: $290,000 - $320,000 + Commission In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

SVP, Global Solution Engineering

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Reporting to the Regional Sales Director, the Account Executive is a field-based position with ownership of an assigned territory focused on net new logo and upsell opportunities. You will have the ability to utilize a robust internal resource model, a broad tech stack, and a global partner directory to position yourself for future success. 
You will: 
<ul>
<li>Create, implement, measure and review a personal plan that drives achievement of performance goals aligned to the regional sales strategy. </li>
<li>Position and articulate our value proposition to customers to maximize the business opportunity. </li>
<li>Negotiate and close complex contracts with the support of global partners. </li>
<li>Report on sales activity and forecasts to senior management. </li>
<li>Prepare indicative subscription pricing and customer offers, including reviewing broader opportunities such as training and professional services modules, and guides request for proposal responses. </li>
<li>Provides customer feedback to marketing, customer success, product management, and engineering teams. </li>
<li>Work collaboratively to acquire additional/specialist resources as needed. </li>
</ul>
You have: 
<ul>
<li>Significant quota-carrying experience selling enterprise software solutions. </li>
<li>Results-oriented with multiple years meeting or exceeding quota within the market. </li>
<li>Sustainable record of signing strategic and large projects, with long and complex sales cycles. </li>
<li>Established sector-related C level contacts. </li>
<li>Successful record dealing with strategic buyers. </li>
<li>Deep knowledge of the relevant key drivers of change in the industry. </li>
<li>Background working with regional/national/global partners and system integrators.</li>
<li>Prior training and experience in value selling and account planning methodologies. </li>
</ul>
Base Hiring Range: $139,250 - $173,000
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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