<h3>Job Description</h3>
Job Description 
Birdcall is a rapidly growing, hip fast casual restaurant offering an all-natural, healthy dining experience with made to order food that our guests love. Community is truly the heart and soul of everything we do at Birdcall. That's why we created our ONE PERCENT initiative to donate 1% of our sales back into the local communities that we are fortunate enough to be a part of.
Asking what's in it for you? 
<ul>
<li>Paid Sick Leave - All employees accumulate paid sick leave (“PSL”) at the rate of 1 hour per 30 hours worked, up to 48 hours in a year.</li>
<li>Flexible schedules, we work with your schedule, not the other way around </li>
<li>Great opportunities for career development - we're growing rapidly</li>
<li>Training that lets you build a CAREER not just a job</li>
<li>Competitive pay</li>
<li>Team-focused work environment</li>
<li>NO LATE NIGHTS!!!!!</li>
<li>Great opportunity for Teen's / Teenagers, we will hire 16 year olds.</li>
</ul>
Now Hiring / Immediate Opportunities for Full Time &amp; Part Time
Front of House Team Members
Join our Guest Service team as we make create and support a high quality dining experience. With a menu full of 100% all-natural ingredients (everything from our crispy chicken sandwiches to our fresh nutritious salads) we focus on quality and also want you to.
As part of this team, you will will be the face our guest sees when they come into our restaurant, and we want that first impression to be a great one! You will be expected to perform a number of roles but will most importantly greet and welcoming guests into the restaurant and assisting them throughout their dining experience. You will need to provide excellent hospitality to our guests, present the kiosk concept, and menus, as needed.
You'll also host and greet our guests, cashier, customer service, support, clean the dining room, tidy up / act as a busser for tables, food running, serve food, and take care of guests at their tables.
Take the next step in your career, buy applying to join our team today!
Equal Opportunity Employer

Concierge

<h3>Job Description</h3>
Job Description
Join our property management team as a&nbsp;Concierge&nbsp;servicing&nbsp;Broadview Apartments in Baltimore, MD.&nbsp;This shift for this position is&nbsp;Monday - Friday, 3:30pm-midnight.&nbsp; The right cultural fit is just as important as possessing the skills and qualifications for the job.&nbsp;Our core values describe our commitment to our work and each other: Aesthetics, Alignment, Collaboration, Compassion, Inclusiveness, Quality, Commitment, Empathy, Humility, Integrity, and Responsibility.&nbsp; Here’s&nbsp;why YOU should apply:
<ul>
<li>Competitive pay&nbsp;</li>
<li>Paid sick leave</li>
<li>401K matching contributions</li>
<li>Cell phone reimbursement&nbsp;</li>
<li>Opportunity to work within a great team and in great buildings</li>
</ul>
The Concierge will be responsible for providing exceptional customer service directly to the residents, guests, prospective residents, and team members at TREK residential properties. The Concierge will report directly to the Community Manager for the property. They will adhere to the company’s Mission Statement and ensure the site follows all regulatory requirements.&nbsp;
Essential Functions:&nbsp;
<ul>
<li>
Create an exceptional experience that is welcoming and friendly by greeting residents and their guest and by providing front-line evening customer services for requests and issues.&nbsp;
</li>
</ul>
<ul>
<li>
Assist residents with convenience services they may need to ease the small burdens of daily life including package management, greeting of their guests, assistance with un-loading/loading of groceries, etc.&nbsp;
</li>
</ul>
<ul>
<li>
Be knowledgeable of local current attractions or events (concerts, theater, sporting events, special events, and more.).&nbsp; Be knowledgeable of local business offerings especially restaurants and bars.&nbsp;
</li>
</ul>
<ul>
<li>
Provide access control services and remain vigilant of non-residents and their purpose for being on property and follow all protocols for addressing concerns.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Maintain and uphold a high standard for community curb appeal by conducting routine inspections of all community amenities and common areas both inside and outside and providing upkeep as needed.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Act as the building host/hostess for private parties held in community spaces by communicating with the party host prior to the party, assisting with set-up as needed, and closing the party at the indicated time.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency&nbsp;
</li>
</ul>
<ul>
<li>
Provide leasing assistance to property leasing staff by making initial contact with future residents, setting appointments, assisting with key pick-ups, and any other tasks related to the move-in and move-out process.&nbsp;
</li>
</ul>
<ul>
<li>
Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency&nbsp;
</li>
</ul>
<ul>
<li>
Collaborate with teammates to identify and solve any apartment issues that arise, including but not limited to completing a daily report log.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Assist with office duties such as answering phones, entering work orders, answering emails, etc.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Plan fun activities that help build a strong sense of belonging among residents.&nbsp;&nbsp; (Such as wine-tastings, book club or movie nights)&nbsp;
</li>
</ul>
<ul>
<li>
Work closely with management team and other duties as assigned
</li>
</ul>
Knowledge, Skills and Abilities: Friendly and approachable, upbeat personality. Customer service, problem solving, interpersonal skills, retail or hospitality experienced required.&nbsp; Knowledge of surveillance equipment preferred.&nbsp; Problem solving skills – capable of finding solutions to the problems that residents might have.&nbsp; Interpersonal skills – someone familiar with the downtown area with good interpersonal skills.&nbsp; Customer service skills – whether meeting with residents in their apartments or in the front lobby, concierges must know how to relate to them and give them what they want.&nbsp; Knowledge or Microsoft Word and Microsoft teams is also required.&nbsp; Must be able to work a flexible schedule.&nbsp;&nbsp;&nbsp; High School Diploma or equivalent required.&nbsp; Some college or trade school desired or five years of progressive responsibility in property management, hospitality or retail experience required.&nbsp; Hotel concierge experience is a plus.&nbsp;&nbsp;&nbsp;
Physical Demands &amp; Work Environment:&nbsp; Ability to walk and stand several hours during each shift.&nbsp; Ability to lift packages/other items up to 50 lbs.&nbsp;&nbsp;&nbsp;
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay&nbsp;for this position is between $17.00 - $19.00 per hour Benefits&nbsp;include medical, dental, vision, employer-paid long-term disability, employer-paid basic life, 401k with employer contribution, and EAP. If this sounds like a fit for your passion, skills and experience, we look forward to hearing from you. Please visit our website to learn more about Trek Development Group&nbsp;<a href="http://trekdevelopment.com" target="_blank">http://trekdevelopment.com</a>. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Powered by JazzHR
nKfdoUMiZD

<h3>Job Description</h3>
Job Description
At HelpDesk.tech, the Concierge is a prestige position, and&nbsp;MAKES EVERYONE LOOK GOOD. Think of a Concierge as a “personal assistant” to not only technicians who work with us, but also to the computer users they serve. The Concierge's main responsibilities are to listen, interpret, document, and schedule the needs of computer users. You are the best candidate when you have 3+ years of experience in a hospitality role with high levels of client interaction by phone, chat, and other means, and a “white glove” / concierge approach to service. You will be an experienced typist, have solid computer user skills, with a focus on use of most common office software as well as some sort of case management and perhaps reservation&nbsp;software. You will also be inquisitive, interested in people, and a joy for people to get to know.
A successful Concierge is:
– Someone Who Anticipates Need and "Sees Around Corners" 
– An Excellent Communicator
– A Superior Typist
– An Innovative Problem Solver
– Successful in dealing with ambiguity
– Detail-oriented and organized
– Committed to professionalism
– Client-service oriented with a friendly, engaging disposition
– Professionally experienced (3+ Years clerical experience with a focus on hospitality).
Job Duties:
Provides a front-line concierge experience, coordinating the needs of users needing hardware or software support.
Fields a high volume of phone calls, chats, and other inquiries and assists clients remotely via phone or internet.
Supports unfamiliar situations and scenarios by taking initiative, learning quickly, and providing solutions and service with a loving attitude.
Salary Range:
$47,000-$52,000 - based on a 40 hour week&nbsp;

<h3>Job Description</h3>
Job Description
About Discovery Management Group 
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. 
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

concierge

<h3>Job Description</h3>
Job Description
Schedule: 10am-6pm M-F, every other weekend
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>

About LakeHouse Senior Living:
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.
 
Benefits:
In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package. 
Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. 
Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. 
EOE D/V

<h3>Job Description</h3>
Job Description
 Broadview at Purchase College
GENERAL SUMMARY:
A unique opportunity exists to join a team in creating a vibrant senior learning community on the campus of Purchase College, State University of New York. The residents of this university-based retirement community will be able to enjoy the many amenities of the college including the renowned Neuberger Museum of Art, the Performing Arts Center, the academic and athletic facilities, and the park-like campus. They will be able to enjoy all these benefits while living in a village designed specifically for their interests and needs. As part of the Purchase College community, Broadview residents will enjoy both formal and informal programming and collaborative opportunities designed to promote intergenerational engagement with members of the college community, ranging from classes and mentoring to providing employment opportunities for students. Broadview will offer the full continuum of services, inclusive of Independent Living, Assisted Living, Enhanced Assisted Living, and Memory Care. The community is slated to open to residents in the third quarter of 2023.
 
INCLUSIVE AND COLLABORATIVE CULTURE: 
We are dedicated to promoting diversity, equity, and inclusion. Diversity is the commitment to a community of equity and access through the acceptance of all aspects of human difference. This includes but is not limited to age, disability, race, ethnicity, gender, gender expression and identity, language heritage, national origin, sexual orientation, religion, socioeconomic status, status as a veteran and worldview. Broadview at Purchase College is proud to be SAGE CARE certified, and all employees will be provided with SAGE CARE training. Broadview at Purchase College is committed to integrating various cultural and social perspectives to engender excellence and to creating a collaborative culture in order to provide an exceptional experience for every employee and resident.
 
POSITION SUMMARY: 
Position requires a warm greeting to all coming into the community. Ability to maintain high energy and positive focus interacting with both residents and visitors. Will be the main point of contact for all visitors and residents of the community. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. 
• Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in logbook, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Executive Director and Director of Administrative Services with projects/assignments.
 
QUALIFICATIONS:
• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills
• Customer Service mindset
 
HOSPITALITY FOCUS: 
Broadview at Purchase College fully embraces a culture of hospitality and implements Extraordinary Impressions. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
1. We greet residents, employees, and guests warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees and guests feel important.
8. We ask, “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.
 
Salary Range for this opportunity is $25.00 - $26.25 per hour
 
PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Must be able to sit at a desk for up to eight hours per day. Must be able to stoop, bend, stretch, and squat to access files and various documentation; must be able to lift up to 20 pounds frequently.
 
BENEFITS:
Health insurance
Dental insurance
Vision Insurance
Paid Time Off 
401(k)
401(k) matching
Employee assistance program
Flexible spending account
Life insurance
Parental leave
Reduced price employee meals

<h3>Job Description</h3>
Job Description
The Concierge is responsible for the guest/owner experience from pre-arrival, communication, coordination, delivery including follow-up of guest requests, promoting a positive, friendly, welcoming and “at your service” environment daily. This individual will make recommendations based on preferences, vendor relationships and local area. This position is also responsible for taking food and beverage orders and ensuring owners and guest are being served in a courteous and timely manner, provide a safe, clean, and enjoyable environment for all guest and maintaining the work area and pool area clean. This person will be responsible for the overall guest / owner experience and is empowered to handle a variety of guest challenges and request.
Must be available to work between 7am - 11pm 
Must be able to work Weekend and Holidays
Company Benefits:
<ul>
<li>Growth Opportunities &amp; stability</li>
<li>401K</li>
<li>Comprehensive Benefits-Medical, Dental &amp;Vision Plans</li>
<li>EAP-Employee Assistance program</li>
<li>PTO</li>
<li>Discounts through IHG, company Perks website &amp; FREE Vacation using ClubGO</li>
</ul>
ESSENTIAL DUTIES AND TASKS: 
<ul>
<li>Demonstrates a high level of service.</li>
<li>Follow up of guests/owner expectations.</li>
<li>Confirmation and delivery of services and/or products.</li>
<li>Plan activities for guests/owners.</li>
<li>Partner with resort outlets to assist the guests/owners.</li>
</ul>
EDUCATION and/or EXPERIENCE
<ul>
<li>GED or high school equivalent</li>
</ul>
CERTIFICATES, LICENSES, REGISTRATIONS
<ul>
<li>
Company will provide training for food handler and TABC license which is required to perform job duties.
</li>
</ul>
QUALIFICATIONS
<ul>
<li>Must have a strong knowledge of the Galveston area and the attractions and activities that occur.</li>
<li>Must have a strong knowledge of the Resort amenities and activities that occur.</li>
<li>Ability to be self-directed with attention to details.</li>
<li>Ability to work as part of a team and individually on occasions.</li>
<li>Must be able to stand and walk for long periods of time.</li>
<li>Must possess the ability to provide a high level of service consistently.</li>
<li>Bartending experience a plus.</li>
</ul>
#INDRO1

<h3>Job Description</h3>
Job DescriptionDescription:
The Olin Apartments- Concierge- Denver
 
Senior Housing Options, Inc., a non-profit providing affordable, safe housing and care for seniors and people with disabilities, has a great opportunity for a Front Desk Concierge to join out Olin Team. 
 
If you enjoy caring for others, working for a non-profit, and having a mission that you can believe in, then join our professional team at Senior Housing Options!
 
Senior Housing Options, Inc. (SHO), a non-profit providing affordable, safe housing and care for seniors and people with disabilities, has a great opportunity for a Security/Front Desk Attendant to join our team at The Olin Hotel! SHO provides affordable housing for older adults and persons with disabilities. All employees must be able to provide excellent customer service, show compassion, and have a friendly attitude.
 
Expected Hours of Work: Sunday and Mondays overnight shift (11pm-7am) and Thursday (7am -3pm) and Friday day shift (11am-3pm).
 
What We Offer:
<ul>
<li>Double time pay for employees who do work holidays</li>
<li>Paid holidays and paid time off for all full-time positions</li>
<li>Holiday pay for all full-time positions, even if you don’t work the holidays</li>
<li>Flexible Spending Account to use towards healthcare expenses</li>
<li>Free disability and life insurance after 1 year of employment</li>
<li>Retirement options with 2% matching contributions</li>
<li>Free Employee Assistance Programs</li>
<li>Career development opportunities, with the possibility of advancement within the organization</li>
<li>Health, Dental, Vision Benefits</li>
<li>Opportunities for training, career growth and leadership development</li>
<li>An employer with a mission you can believe in and a team that works together to achieve it!</li>
</ul>
Summary/Objective:
This role serves as part of a team of Lobby Attendants who collectively oversee front desk operations and ensure front desk coverage 24 hours a day. The Lobby Attendant is responsible for monitoring entry into the building and ensuring the safety of all employees and residents. This position follows strict front desk policies and protocols.
Senior Housing Options, Inc. (SHO), a non-profit providing affordable, safe housing and care for seniors and people with disabilities and has a great opportunity for a Lobby Attendant/Front Desk Security to join our team at one of our assisted living facilities. This will be a part-time (with the possibility of turning into a full-time position), night shift position on Saturday, Sunday, and Monday.
Responsibilities and Duties
<ul>
<li>Monitor front desk to ensure secured lobby is appropriately maintained</li>
<li>Signing visitors, vendors, service providers, and staff in/out of the building</li>
<li>Requesting and reviewing photo identification prior to allowing access to the secured building</li>
<li>Monitoring surveillance cameras and documenting incidents which occur</li>
<li>Light patrol of building corridors, courtyard and property grounds</li>
<li>Answering phones and paging emergency administrative staff or on-call maintenance staff</li>
<li>Receive mail, packages and other correspondence</li>
<li>Complying with directives provided by administrative staff or emergency personnel</li>
<li>In the absence of management, respond to resident complaints/emergencies</li>
<li>Report accidents/incidents/hazards to management via established communication platforms</li>
<li>Accept and document resident work order requests</li>
<li>Treat all private and/or privileged information about residents confidential</li>
<li>Maintain understanding and familiarity of building and alarm operating systems</li>
<li>Collect rent payments from residents and issue receipts</li>
<li>Perform other duties as assigned or required by management</li>
</ul>
 
Requirements:
Qualifications and Skills
<ul>
<li>Ability to communicate clearly both verbally and in writing, including the ability to provide nontechnical assistance in a simple, straightforward manner</li>
<li>Demonstrate sensitivity to the concerns of residents and a commitment to dealing fairly with all</li>
<li>Friendly demeanor, positive disposition, tactful, patience and high ethical character</li>
<li>Maintains a professional demeanor and responds with urgency</li>
<li>Strong organizational and interpersonal skills; attention to detail</li>
<li>Basic computer/internet knowledge and typing skills</li>
<li>Demonstrated ability to work effectively with a wide range of diverse constituents</li>
<li>Self-directed and proactive; independent problem solver</li>
</ul>
Candidates May Have To:
<ul>
<li>Submit to background screen</li>
<li>Submit to a TB skin test, Hep B vaccination, and/or flu shot</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Immediate opening for full time front desk
 
Every weekend 9:00a-1:00 pm
Must be available during the weekdays if needed for coverage.
Oversees the community entry area for visitors, guests and residents. Extends a warm welcome and greeting.
Must be dependable and willing to work every weekend.
Candidate reports to the Business office manager as well at the Executive Director
* NO PHONE CALLS*
Qualified candidates will be called in and or emailed for interviews
Requirements:
HSD/GED
Clean criminal background
Knowledge and experience in the Senior Living Industry preferred
Possess excellent phone communication skills
Valid Drivers License
Proficient in time management skills and adherence to deadlines
Exceptional grammar and documentation skills
Demonstrate the ability to multi task and manage stress
Customer service experience and skills
Proficient in MS Office with the ability to learn new applications

<h3>Job Description</h3>
Job Description
ABOUT NEMA CHICAGO:
Brought to you by Crescent Heights®, NEMA is a lifestyle apartment brand inspired by each city it calls home. Thoughtful design; extensive amenity collections; and personalized, tech-powered service are at the core of the NEMA ethos. 
Disrupting the conventional apartment industry and setting new excellence standards, NEMA began in San Francisco in 2013 with a game-changing residential tower in the city’s transforming Mid-Market neighborhood. Today, NEMA is growing into a national residential rental brand with residences in Chicago and Boston, coming soon to Miami, Los Angeles, and Seattle as well. 
The city’s tallest rental residence, NEMA Chicago is a 76-story architectural icon, designed by world-renowned architect Rafael Viñoly and award-winning Rockwell Group. Located on Grant Park, NEMA Chicago boasts stunning Lake, Park, and city views. The tower’s studio- to four-bedroom luxury residences are complemented by a 70,000-square foot collection of locally inspired amenities and tech-powered, predictive service. 
ABOUT CRESCENT HEIGHTS:
Established in 1989, Crescent Heights is the nation’s leading urban real estate firm, specializing in the development, ownership, and operation of architecturally distinctive mixed-use high-rises in major cities across the United States. Enjoying over three decades of experience, Crescent Heights manages all aspects of its properties internally and has received numerous excellence awards throughout the years. Our diverse portfolio spans across multiple geographic markets, with world-class new development projects coming soon in Miami, San Francisco, Chicago, Los Angeles, and Seattle.
OUR CULTURE:
We are proud of the level of service that we deliver and believe that individual impact is most valuable in creating an exceptional customer experience. Our team members are empowered to take full ownership of every task, always displaying a “can do” attitude and adopting a predictive and proactive approach to ongoing improvement and innovation. We offer an opportunity to work independently while being a part of the bigger team. At Crescent Heights, high product design is paramount, and our service standards are intended to complement that. We value personal and professional growth, and nearly every one of our regional managers and department heads has been promoted from within. We cherish our ability to operate nationally and execute at a high level while maintaining a family-like culture where lasting relationships are built on mutual respect and a shared sense of accomplishment. 
SUMMARY:
A customer service superstar, Concierge is the welcoming and helpful first point of contact for all residents, guests, and vendors of a luxury residential high-rise. Concierge serves as resident liaison and assists with all inquiries pertaining to on- and off-site amenities, services, and activities. 
RESPONSIBILITIES:
<ul>
<li>Greet all residents, prospects, and guests with a genuine smile and customer-centric attitude.</li>
<li>Be a welcoming source of help, assistance, and information for all residents and guests.</li>
<li>Predict residents’ needs and find creative customer-focused solutions; inform supervisor of any resident issues or concerns.</li>
<li>Demonstrate full and comprehensive knowledge of the building including all departments, services, amenities, and functions.</li>
<li>Maintain the sign in/out process for all guests, applicable deliveries, and vendors.</li>
<li>Monitor surveillance cameras, door alarms, life safety systems, building alarms and investigate any unusual or suspicious activity.</li>
<li>Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to supervisor.</li>
<li>Respond to incidents and disturbances including, but not limited to, property emergencies, noise complaints, and smoking complaints.</li>
<li>Efficiently handle customer disputes making every effort to achieve customer satisfaction. </li>
<li>Ensure absolute discretion and confidentiality regarding all activities, interactions, and personal data related to residents and their guests.</li>
<li>Complete incident reports, pass-down reports, and shift reports.</li>
<li>Assist, when necessary, with delivery of written notifications to residents.</li>
<li>Maintain knowledge of the evacuation plan along with emergency procedures for emergency crews such as first responders, utility personnel, etc.</li>
<li>Assist with logistics of freight elevator usage during resident move-ins, move-outs, and deliveries.</li>
<li>Monitor and ensure cleanliness of the lobby, sidewalks, entrances, and related work areas.</li>
<li>Stay up to date with local happenings and establishments to always provide the best recommendations; have a thorough and extensive knowledge of the area.</li>
<li>Maintain a positive and professional attitude towards residents, guests, vendors, and coworkers.</li>
<li>Comply with brand quality assurance, uniform and appearance expectations and standards. </li>
<li>Act as a brand ambassador to residents and as a service role model to teammates and encourage others to do the same.</li>
<li>Maintain a high level of communication and feedback within the department, and across other departments. </li>
<li>Remain proactive in all areas of operation, seeking ways to improve resident experience.</li>
<li>Assist in coordinating and implementing special projects as directed.</li>
<li>Perform all other job-related duties as assigned.</li>
</ul>
SUPERVISORY RESPONSIBILITIES: 
None.
QUALIFICATIONS: 
<ul>
<li>Hospitality-focused approach to service. </li>
<li>Excellent customer service, problem-solving, and multi-tasking skills. </li>
<li>Knowledge of basic front desk equipment and procedures including the operating of a multi-line telephone system required. </li>
<li>Excellent verbal and written communication and interpersonal skills to interact with residents and guests.</li>
<li>Ability to read and interpret documents such as work orders, safety rules, operating and maintenance instructions and procedure manuals. </li>
<li>Thorough attention to detail. </li>
<li>Computer skills including proficiency in Microsoft Office Suite (Outlook, Word, Excel).</li>
<li>Flexibility in scheduling to work various shifts; weekends and holidays when needed.</li>
<li>Ability to work on an on-call basis.</li>
<li>Ability to sit and stand for an extended period.</li>
</ul>
EDUCATION and/or EXPERIENCE: 
Degree from four (4) year university highly desired. Will consider candidates with degrees from two (2) year university combined with related experience and/or training. 
CERTIFICATES and LICENSES:
None
LANGUAGE SKILLS: 
Ability to read, write and comprehend simple instructions, correspondence, memos, and reports. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
REASONING ABILITY: 
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems solving several concrete variables in standardized situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
<ul>
<li>Competitive compensation with additional discretionary bonus awards when applicable</li>
<li>Growth and relocation opportunities across a multi-city residential portfolio</li>
<li>Generous match on 401(k) plan</li>
<li>Health insurance with fully paid premium</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Supplemental insurance programs</li>
<li>Employee assistance program</li>
<li>Employee discounts</li>
<li>Short term disability</li>
<li>Long term disability</li>
<li>AD&amp;D insurance</li>
<li>Life insurance</li>
<li>Paid time off after first six months</li>
<li>Commuter benefits in states where applicable</li>
<li>Anniversary recognition awards</li>
<li>Field recognition awards</li>
<li>Professional development assistance</li>
<li>Referral program</li>
<li>Tuition reimbursement</li>
</ul>
WORK ENVIRONMENT: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud.
Crescent Heights® is an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees.
Relocation Provided: No 
 Thursday -Monday 2pm-10:30pm 40 hours per week

16,512 concierge Jobs