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<h3>Job Description</h3>
Job Description
Theory Federal Credit Union is a full-service financial institution, dedicated to serving its membership, local school districts, and creating positive impact within our community. Our core mission is financial literacy and education, and our promise is to Educate, Empower, and Enrich lives.
This position is for a&nbsp;Full Time&nbsp;Member Services Manager located at our Painesville Branch.&nbsp;This is a salary position, set to 5 days per week and 35 hours per week.
Branch Address:
1595 Mentor Ave, Painesville, OH 44077
Required Availability:
<ul>
<li>Monday, Tuesday, Thursday: 9:45 AM – 5:15 PM</li>
<li>Wednesday: 1:45 PM – 6:15 PM (every 3rd Wednesday off)</li>
<li>Friday: 9:45 AM – 6:15 PM</li>
<li>Saturday: 8:45 AM - 12:15 PM (only on weeks when Wednesday is off)</li>
</ul>
Theory Federal Credit Union is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Conditions to Employment at a Federally Insured Financial Institution:
Employment is contingent on the applicant's ability to pass a background check.
Frontline Staff Management
<ul>
<li>Serve as direct manager to frontline staff.</li>
<li>Foster a team culture built on shared enthusiasm for learning and alignment around common goals.</li>
<li>Coordinate staff schedules to ensure consistent full-service coverage throughout all operating hours.</li>
<li>Monitor and record employee absences and time-off requests.</li>
<li>Provide performance feedback for annual reviews and implement corrective action measures to support staff accountability.</li>
<li>Utilize a subscribed training platform to develop and maintain a teller training calendar to ensure ongoing staff development.</li>
<li>Serve as primary resource for teller inquiries, providing guidance and support on procedures and policies.</li>
<li>Manage login access for all teller programs, ensuring every staff member has the necessary credentials and permissions to effectively use essential systems required for their role.</li>
</ul>
Cash Handling &amp; Transaction Oversight
<ul>
<li>Approve cash-out transactions that exceed teller limits.</li>
<li>Conduct monthly surprise audits of teller drawers.</li>
<li>Perform end-of-day cash drawer audits in response to teller balancing discrepancies.</li>
<li>Run a teller drawer daily to back up the front line.</li>
<li>Balance cash drawer accurately at the end of each day.</li>
<li>Process financial transactions including cashier’s checks, money orders, wire transfers, and ACH originations; assist members with account maintenance and respond to a wide range of service requests.</li>
</ul>
Member Services &amp; Support
<ul>
<li>Greet members in a friendly, professional manner and assist with account inquiries.</li>
<li>Open and close personal checking, savings, CDs, and other deposit accounts.</li>
<li>Educate members on credit union products, services, and digital tools.</li>
<li>Assist members with online banking, mobile app use, and login support.</li>
<li>Resolve member concerns and issues promptly and effectively.</li>
<li>Promote and cross-sell products and services based on member needs.</li>
<li>Develop a knowledge base of service request requirements.</li>
<li>Use eSign and texting services to complete service requests requiring signatures from non-present members.</li>
</ul>
Card Servicing &amp; File Processing Support
<ul>
<li>Manage Card Operations:&nbsp;Order new debit and credit cards, perform card maintenance tasks, and respond to card-related inquiries to ensure seamless customer service.</li>
<li>Transaction &amp; Dispute Handling:&nbsp;File and track cardholder disputes, process ACH rejections and rejected checks, ensuring timely resolution and compliance with financial regulations.</li>
<li>File Management &amp; Processor Coordination:&nbsp;Create and transmit daily operational files to the card processor.</li>
</ul>
Lending Support
<ul>
<li>Respond to loan inquiries and gather member information to initiate applications for personal, auto, or credit card loans.</li>
<li>Forward loan application details to a loan officer for follow-up.</li>
</ul>
Compliance &amp; Security
<ul>
<li>Follow all credit union policies, procedures, and federal regulations (e.g., BSA/AML, OFAC, CIP).</li>
<li>Identify and report suspicious activity in accordance with regulatory requirements.</li>
<li>Maintain confidentiality of member information at all times.</li>
<li>Participate in ongoing training and compliance reviews.</li>
</ul>
Teamwork &amp; Administration
<ul>
<li>Support overall credit union operations and goals.</li>
<li>Assist with daily opening and closing procedures.</li>
<li>Maintain organized and accurate member records and documentation.</li>
<li>Participate in community outreach or promotional events as needed.</li>
</ul>
Qualifications:
<ul>
<li>Has friendly, outgoing, and compassionate personality (required)</li>
<li>Intermediate Computer Skills: ability to work with Microsoft Office including Excel (minimally) and Outlook. Work with digital documents (Print, edit, fill out, upload and download). Maintain logins for multiple web-based platforms. (required)</li>
<li>Detailed and accurate completion of transactions and service requests. (required)</li>
<li>Ability to adapt to platform updates and changes. (required)</li>
<li>Project Management: Ability to manage, organize, and track work completed and outstanding for long term branch objectives. (required)</li>
</ul>
Experience:
<ul>
<li>Customer service experience (required 5+ Years)</li>
<li>Banking/Credit Union experience (required 5+ Years)</li>
<li>Management experience (preferred)</li>
</ul>
Education:
<ul>
<li>High school or equivalent (Required)</li>
</ul>
Company's website:
<ul>
<li><a href="https://theoryfcu.org/" target="_blank">https://theoryfcu.org/</a></li>
</ul>
Job Type: Full-Time / Salary
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Work Location: In person
Company DescriptionTheory Federal Credit Union is a full-service financial institution, dedicated to serving its membership, local school districts, and creating positive impact within our community. Our core mission is financial literacy and education, and our promise is to Educate, Empower, and Enrich lives. 
<h3>Company Description</h3>
Theory Federal Credit Union is a full-service financial institution, dedicated to serving its membership, local school districts, and creating positive impact within our community. Our core mission is financial literacy and education, and our promise is to Educate, Empower, and Enrich lives.

Member Services Manager

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Health Insurance Rimbursement</li>
<li>Bonus based on performance</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Tuition assistance</li>
<li>Free food &amp; snacks</li>
<li>Signing bonus</li>
</ul>
 Asst Services Manager Hand &amp; Stone (Anthem, AZ) seeks an energetic, reliable Asst Services Manager with Hand &amp; Stone experience to assist in managing daily operations, lead/mentor service (massage therapists, estheticians) &amp; customer care teams (Sales Associates), and ensure exceptional quality. Drive sales, customer service, and team leadership across all service lines. Responsibilities: Assist Spa Director, oversee all departments (Sales, Massage, Esthetics), achieve sales goals, train/coach service providers &amp; sales, monitor inventory, ensure excellent service (including advanced treatments &amp; customized plans), handle admin (inventory, sales reports), promote services, build client relationships, maintain spa environment, participate in training, assist with events, meet with management, email service teams, conduct quarterly evaluations, flexible schedule (30-35 hrs/wk, incl. 1 weekend day &amp; evening). Qualifications: 1-2 yrs Hand &amp; Stone sales/customer service, service provider (massage/esthetics), strong sales record, knowledge of all services/products, excellent communication/organization, self-motivated leader, liability insurance (if applicable), independent/team player, flexible schedule. Zenoti experience preferred. Compensation/Benefits: Competitive base + commission, bonuses, sick pay, discounts, referral bonuses, contests, growth.

Assistant Services Manager

<h3>Job Description</h3>
Job Description
Position Title: Facility Services Manager
Salary: $120000 - $125000 / year
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance &amp; Engineering, ESG Programming, Laboratory Support Services, Janitorial &amp; Industrial Cleaning, Landscaping &amp; Grounds Management, Workplace Solutions and Managed Services.&nbsp;
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil &amp; gas and manufacturing markets.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email&nbsp;<a href="mailto:MyReferral@compass-usa.com" target="_blank">MyReferral@compass-usa.com</a>.&nbsp;
Job Summary
Join the Compass One team and grow with us! At Compass One, we embrace strong, forward-thinking leaders with a passion for service, hospitality, and operational excellence. We foster an inclusive culture built on teamwork, learning, and mutual respect. Here, you’ll find meaningful work, ongoing growth opportunities, and a chance to make an impact every day.
We are seeking a Facility Services Manager to oversee and lead the Integrated Facilities Management (IFM) partnership at a premier client site in Mineral, VA. This hybrid role blends culinary leadership with facilities management expertise, requiring a leader who can deliver exceptional service while driving operational and financial performance.
The Facility Services Manager will serve as the primary client liaison, overseeing all aspects of the food program and IFM collaboration. Responsibilities include coordinating daily food and facility operations, aligning services with workplace experience goals, and working closely with facilities, janitorial, and maintenance teams to ensure a seamless and integrated service experience. This position also plays a key role in supporting cross-functional initiatives and maintaining a strong partnership with the client to deliver outstanding results.
The ideal candidate will bring a combination of culinary and financial management expertise with a working knowledge of facilities operations. Strong communication and leadership skills are essential to effectively align the food program and IFM operations with client expectations while fostering collaboration and driving continuous improvement.
Key Responsibilities:
<ul>
<li>Provide leadership, mentorship, and supervision to a diverse team of facilities and foodservice professionals.</li>
<li>Cultivate an environment of excellence, safety, and continuous improvement through effective training and development initiatives.</li>
<li>Oversee dining operations including café and catering services, ensuring quality, safety, and financial performance goals are achieved.</li>
<li>Coordinate with facilities, maintenance, and janitorial teams to deliver an integrated service experience aligned with client objectives.</li>
<li>Manage budgets, monitor financial performance, and maintain compliance with operational standards and regulations.</li>
<li>Lead recruiting, onboarding, and team development to ensure optimal staffing and a positive workplace culture.</li>
<li>Foster strong client and guest relationships through proactive communication and visible leadership.</li>
<li>Ensure compliance with company, government, and accrediting agency standards related to food preparation, sanitation, and facilities operations.</li>
<li>Prepare reports, long-range plans, and maintenance schedules as needed to support operational excellence.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree or equivalent experience preferred.</li>
<li>Minimum of five years of management experience in maintenance, facilities management, or a related service field with high client interaction.</li>
<li>Strong budgeting, forecasting, and financial management skills.</li>
<li>Excellent written and verbal communication skills with the ability to engage at all organizational levels.</li>
<li>Demonstrated leadership and problem-solving abilities in fast-paced, unstructured environments.</li>
<li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li>
<li>Valid driver’s license required.</li>
<li>Experience in contract-managed services and P&amp;L accountability preferred.</li>
<li>Knowledge of food and catering operations, including sanitation, production, and cost control, is a plus.</li>
<li>Multi-unit management experience preferred.</li>
</ul>
Why Join Us:
 This role offers a competitive salary of $120,000–$125,000 annually, plus a 20% bonus opportunity. ESFM provides a comprehensive benefits package including medical, dental, and vision coverage, retirement plans, paid parental leave, and generous paid time off.&nbsp;
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.&nbsp;We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Associates at ESFM are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

FACILITY SERVICES MANAGER

<h3>Job Description</h3>
Job Description
Would you like to work in government contracting and have a long-term opportunity servicing our federal client?
Greenberg-Larraby, Inc. (GLI), a WOSB government contracting firm, is looking for a compassionate and dedicated Hospital Health Aide to join our team in providing essential support to patients and healthcare staff within the hospital setting. In this role, you will assist with the daily activities of patients, ensuring they receive the care and attention they need.
This position requires an active BLS and is located in Bonham, TX.
This is a long-term opportunity! 
Description We are hiring Health Aides to support individuals in a structured behavioral health treatment program in Bonham, TX. This role provides compassionate support to adults in recovery, ensuring a safe, therapeutic living environment while they work toward independence.
You will be part of a team that provides oversight while monitoring care needs and safety. This is an excellent opportunity for professionals with behavioral health or recovery program experience who are seeking meaningful work helping others.
We have several shifts available and highly competitive rate and other incentives.
Apply now for immediate consideration.
Great for MAs, CNAs, or nursing students — or anyone passionate about behavioral health with 1+ year experience in healthcare setting who wants to make a difference!
Responsibilities
<ul>
<ul>
<li>“Perform[s] a variety of therapeutic and supportive Health Aide tasks in assisting physicians and other professional personnel in a rehabilitation treatment program for alcohol and/or drug-dependent patients.”</li>
<li>Orients patients to the treatment program</li>
<li>Observes patients for symptoms, behaviors, actions, reactions, indications, and contraindications to treatment</li>
<li>Assists in individual or group therapy / behavior therapy sessions</li>
<li>Provides supportive assistance to patients placed on maintenance therapy</li>
<li>Performs rounding of patients every two (2) hours</li>
<li>Assists with patient intake and discharge processes</li>
<li>Closely monitors patient behavior and whereabouts to maintain a safe environment</li>
<li>Escorts patients throughout the facility and ensures structure, supervision, and therapeutic engagement</li>
<li>Follows VA system guidelines, universal precautions, and infection control requirements</li>
<li>Accessions orders by use of computer system (VISTA/CPRS)</li>
<li>Reads SOPs and adheres to the Rehabilitation Treatment Program</li>
<li>Communicates daily status and problems to team members and management</li>
<li>Tracks staff hours and submits reports weekly to RRTP Manager and Liaison Health Aide portion </li>
</ul>
</ul>
Required Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>BLS certification (or willingness to obtain before start) </li>
<li>1+ year experience in direct patient care, behavioral health, or residential support </li>
<li> We do have different shifts available; however, Full time is needed.</li>
<li> Strong communication &amp; observation skills </li>
<li>Must be able to lift up to 25 lbs. or patient movement assistances as necessary.</li>
<li>Ability to safely support residents in crisis situations</li>
<li>Must be a U.S. Citizen or hold a Green Card.</li>
</ul>
Requirements
Minimum Requirements:
<ul>
<li>High School Diploma or equivalent required plus 2 years in an accredited college or higher learning. </li>
<li>Coursework must include at least 12 semester hours in health sciences, such as counseling, nursing, behavorial science, social science biological science or related. </li>
<li>Must have a BLS or ACLS Certification. (If you have all of this experience, and your Certificate is expired or need one, please attain one and note that in your application that you are attaining one. This must be attained in order to be considered. </li>
<li>Previous experience in a healthcare setting in a hospital or clinic. minimum one year performing therapeutic and supportive tasks in rehabilitation treatment program setting.</li>
<li>Strong communication skills and ability to work effectively in a team environment.</li>
<li>Compassionate and patient-centered approach to care.</li>
<li>Ability to follow instructions, protocols, and safety practices.</li>
<li>Must be able to lift and move patients as necessary. Work requires extended periods of staying in one position, and some light (less than 25 pounds) lifting.</li>
<li>Must have computer skills and be able to speak and read English fluently.</li>
<li>This position is critical in ensuring that patients receive the best possible support during their hospital stay. If you're passionate about making a difference in the lives of others, we encourage you to apply now!</li>
</ul>
Benefits
<ul>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Other benefits, terms apply.</li>
</ul>
Disclaimer: 
Greenberg &amp; Larraby, Inc. will never send offer letters of employment unless a thorough interview process has taken place and all other internal processing has taken place.
 If you receive one from an outside party and is not from the URL of our firm at @greenberg-larraby.com), please do not respond. If you have further questions, please reach out to your administrator. 
When you apply to our positions, upon our interest, a recruiter will call you directly and will pre-screen prior to an interview. Offers of employment are contingent upon a thorough interview process, background check, and security clearance adjudication processing as applicable. Thank you.

Health Aid, Behavioral Health Facility Services

<h3>Job Description</h3>
Job Description
At BrightView, the best teams are created and maintained here. &nbsp;If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. &nbsp;We’re looking for a Specialty Service Manager. Can you picture yourself here?
Here’s what you’d do:
The Specialty Service Manager (SSM) schedules and directs personnel and resources towards providing quality, cost-effective specialty services to our clients. SSMs also support the Account Manager(s) in estimating, designs and client meetings as needed. SSMs will also sell specialty services to new and existing clients. The Specialty Service Manager will oversee a commercial landscape portfolio and multiple service teams. &nbsp;The Specialty Services Manager will be responsible for training and developing these individuals and providing day-to-day operational scheduling and guidance. &nbsp;
You’d be responsible for:
<ul>
<li>Understanding client needs via regular communication with the Account Manager(s)</li>
<li>Managing all landscape specialty services, including the coordination of all materials, people, equipment and subcontractors required to produce quality work</li>
<li>Inspecting properties prior to scheduled services and prepare specific action plans for service</li>
<li>After installation and services, monitoring all aspects of the landscape and identify any problems</li>
<li>As necessary, performing hands-on work with crews to meet work and scheduling demands</li>
<li>Implementing and enforcing BrightView policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment</li>
<li>Working with the Branch Manager to identify staffing needs, hire new crew employees, and prepare daily crew schedules</li>
<li>Ensuring proper paperwork is completed for all personnel changes and hires</li>
<li>Communicating with, counsel, train, discipline, review, and develop growth plans for employees</li>
<li>Hands-on training and support of crew personnel, including proper operation of equipment, horticultural techniques, safety, and quality standards</li>
<li>Implementing methods to improve safe workplace practices and monitor safety records</li>
<li>Maintaining and managing all required administrative systems, including but not limited to time sheets, job databases and service schedules</li>
<li>Ordering materials as needed and monitor costs and deliveries</li>
<li>Requesting purchase orders and use in accordance with company guidelines</li>
<li>Assisting the Branch Manager in the performance of specialty service sales tasks as required</li>
</ul>
&nbsp;You might be a good fit if you have:
<ul>
<li>Minimum of 2 year degree in a business related field or equivalent experience required</li>
<li>Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace</li>
<li>Ability to obtain and maintain appropriate licenses and professional certifications for relevant service lines</li>
</ul>
&nbsp;Here’s what to know about working here:
Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.&nbsp;
If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.
Growing Everyday
Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:
<ul>
<li>Paid time off</li>
<li>Health and wellness coverage</li>
<li>401k savings plan</li>
</ul>

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.

Specialty Services Manager

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care is seeking a Client Services Manager in our Winston-Salem, NC Home Health Visits Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is preferred.</li>
<li>Prior knowledge of/experience with Medicare, HomeCare Homebase, and OASIS a plus</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.</li>
<li>Impactful Work- Make a meaningful impact in the Winston-Salem Community</li>
<li>Weekly Pay- Consistent weekly paychecks to keep your finances on track.</li>
<li>Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered</li>
<li>Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.</li>
<li>Career Growth- Advancement opportunities to help you grow in your career.</li>
<li>Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li>
</ul>
Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.
#LIRX #JoinBayada-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Client Services Manager-Home Health

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Allentown, PA Senior Living Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Prior medical office or home care experience preferred</li>
<li>4 year College degree (preferred)</li>
<li>Prior supervisory experience strongly preferred</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
BAYADA Offers:
<ul>
<li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>Comprehensive salary</li>
<li>Medical / Dental / Prescription / Vision</li>
<li>Paid time off</li>
<li>Tuition reimbursement</li>
<li>401k with company match</li>
</ul>
#LIRX
#JoinBAYADA-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Client Services Manager, Home Health

<h3>Job Description</h3>
Job Description
Air General, is a third-generation, family-owned, nationwide Air and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services, seeking a dynamic Manager to lead our Traveler Services operation. The Manager, Traveler Services, acts as a coach and mentor to our Coordinator team, Supervisors and additional Greeters. The role is assigned to provide assistance of a specialized nature, including on-site training, feedback and the management of remote teams. Interface with specific individuals or group of travelers, and to ensure the delivery of our services to key customers. The preferred candidate will be local to the Portsmouth office and/or work a hybrid schedule. If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us! 
Essential Job Functions
<ul>
<li>Manage the training for all Traveler Service employees and host regular reviews as necessary to ensure new learnings are shared with all.</li>
<li>Manage and develop the booking process, assigning reservation staff to perform the services and ensuring the reservations team dispatch support while events are in progress.</li>
<li>Track bookings and ensure invoices are prepared as appropriate, liaise with our customers to ensure all revenues are covered.</li>
<li>Improve customer service experience, create engaged customers and facilitate organic growth.</li>
<li>Take ownership of customers issues and follow problems through to resolution.</li>
<li>Set a clear mission and deploy strategies focused towards that mission.</li>
<li>Develop service procedures, policies and standards.</li>
<li>Keep accurate records and document customer service actions and discussions.</li>
<li>Analyze statistics and compile accurate reports.</li>
<li>Keep ahead of industry’s developments and apply best practices to areas of improvement.</li>
<li>Control resources and utilize assets to achieve qualitative and quantitative targets.</li>
<li>Adhere to and support the approved budget.</li>
<li>Maintain an orderly workflow according to priorities.</li>
<li>Liaise with Human Resources to ensure payroll figures are submitted correctly and on time.</li>
<li>Coordinate with Director and VP Business Development in the process of obtaining proper airport operating permits where necessary.</li>
</ul>
Management Responsibilities - Manages direct reports including hiring, performance evaluations, scheduling, orientation, and training. Will make decisions on employee hires, transfers, promotions, salary changes, disciplines, terminations, and similar actions. Resolves employee problems within position responsibilities. Example of direct reports: Coordinators, Supervisors, Greeters
Requirements
<ul>
<li>A high school diploma/GED is required. A bachelor’s degree is preferred.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have 5-7 years of prior experience in an airport environment or Customer Service roles.</li>
<li>Must be able to travel as needed.</li>
<li>Must have the ability to attend meetings at airports, with airport officials as needed.</li>
<li>Must have previously managed a remote staff.</li>
<li>Must be able to obtain a valid airport SIDA badge.</li>
<li>Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions.</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays.</li>
</ul>
Other Skills &amp; Abilities
<ul>
<li>Excellent communication skills</li>
<li>Assessment of business situations</li>
<li>Problem solving skills</li>
<li>Decision making skills</li>
</ul>
Compensation - This is a salary/exempt role. The salary will be based on current market conditions and commensurate with candidate experience. Candidates are encouraged to communicate their expectations during the recruiting and selection process.
Benefits Offered:
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
Air General is a third-generation, family-owned, nationwide Air and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!
<a href="https://www.airgeneral.com/ourstory" target="_blank">https://www.airgeneral.com/ourstory</a>

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