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<h3>Job Description</h3>
Job DescriptionDescription:
About Operation Food Search:
Founded in 1981, Operation Food Search is a hunger relief organization that provides food, nutrition education and innovative programs in order to reduce food insecurity and increase equitable access to food. We serve 200,000 people every month through a network of 330 partners in 27 counties in Missouri and Illinois. We use a combination of immediate food assistance and supportive services, while also working on long-term solutions and systemic changes to help solve the problem of hunger. 
 
Our Mission is to heal hunger with innovative and collaborative solutions that provide food today and help create a hunger-free tomorrow. 
Our Vision is a region where everyone has equitable access to the food they need to lead healthy lives.
Our Goals are to:
<ul>
<li>Meet the immediate need for food for children, individuals and families by providing high-quality nutrition through our distribution network.</li>
<li>Empower long-term skills through nutrition education and by teaching how to shop and prepare healthy food on a budget.</li>
<li>Champion change through advocacy, innovative programs and by addressing systemic inequities.</li>
</ul>
 
For more information about OFS, please visit our website at <a href="http://www.operationfoodsearch.org" target="_blank">www.operationfoodsearch.org</a>.
 
Position Summary:
The Agency Relations &amp; Administration Associate supports the Agency Relations team in assisting Community Food Partners and advancing the mission of OFS. This role provides hands-on experience in nonprofit operations, community outreach, data management, and food security work. This role will also provide administrative support to our MetroMarket program and our Government &amp; Community Relations department.
 
Position Duration:
This position is for a period of 24 weeks, with an expected commitment of 28-40 hours per week. The position is based at the OFS office with some opportunities for remote work and site visits.
 
Essential Functions:
Community Food Support and Customer Service
<ul>
<li>Forge new partnerships in the community, including creating awareness about OFS programs.</li>
<li>Serve as lead for the Hunger Hotline, answering calls and tracking results.</li>
<li>Assist in responding to phone and email inquiries from Community Food Partners and help troubleshoot basic issues.</li>
<li>Support the distribution and tracking of partner agency badges and data entry related to electronic donation reporting.</li>
<li>Help ensure timely collection of monthly distribution and donation reports from partner agencies.</li>
<li>Aid in the planning and coordination of quarterly partner meetings.</li>
<li>Participate in maintaining warehouse engagement records, including pick-up schedules and distribution volumes.</li>
<li>Update contact information and documentation for partner agencies.</li>
<li>Support the process of verifying nonprofit status for Community Food Partners.</li>
</ul>
Community Food Support
<ul>
<li>Assist in responding to phone and email inquiries from Community Food Partners and help troubleshoot basic issues.</li>
<li>Support the distribution and tracking of partner agency badges and data entry related to electronic donation reporting.</li>
<li>Help ensure timely collection of monthly distribution and donation reports from partner agencies.</li>
<li>Aid in the planning and coordination of quarterly partner meetings.</li>
<li>Learn to refer partner agencies to appropriate OFS programs and resources.</li>
</ul>
Agency Maintenance
<ul>
<li>Help maintain accurate agency information for the Hunger Hotline and other internal databases.</li>
<li>Assist with the intake process for new Community Food Partner inquiries.</li>
<li>Participate in maintaining warehouse engagement records, including pick-up schedules and distribution volumes.</li>
<li>Update contact information and documentation for partner agencies.</li>
<li>Support the process of verifying nonprofit status for Community Food Partners.</li>
</ul>
Agency Relations
<ul>
<li>Participate in brainstorming sessions to improve partner support services.</li>
<li>Join team members during site visits to observe partner agency operations and learn best practices.</li>
<li>Assist with efforts to improve equity and accessibility across partner agency service areas.</li>
<li>Help explore and assess alternative food distribution methods and logistics improvements.</li>
<li>Collaborate with other OFS teams to better understand the role of partner agencies.</li>
<li>Support special events such as food drives, pop-up pantries, and donor activities as needed.</li>
</ul>
Administrative Support
<ul>
<li>Assist in MetroMarket administrative tasks, including MOUs and reports.</li>
<li>Provide administrative support for Government and Community Relations.</li>
<li>Compile and organize report data from Community Food Partners for internal review.</li>
<li>Maintain accurate information for internal databases and inventory system.</li>
<li>Assist in grant administration, including inventory orders and reporting.</li>
</ul>
Requirements:
Education and/or Experience:
<ul>
<li>Minimum of a high school diploma or GED.</li>
<li>Minimum of 2 years' work experience in administrative support, account management, and customer service. Non-profit or social-service related experience strongly preferred. </li>
<li>Minimum of 2 years' experience with data management and report generation.</li>
</ul>
 
Knowledge, Skills and Abilities:
<ul>
<li>Proficient with Outlook, Word, Excel, PowerPoint </li>
<li>Strong project management skills.</li>
<li>Knowledge of food distribution and non-profit sectors is an asset.</li>
<li>Excellent communication skills, both written and verbal, with the ability to engage with diverse communities.</li>
<li>Ability to handle multiple tasks and prioritize effectively.</li>
<li>Strong organizational skills and attention to detail.</li>
</ul>
 
Special Requirements:
<ul>
<li>Flexibility in working hours for occasional special events after-hours or weekend activities.</li>
<li>Willingness to volunteer for other OFS duties that don't fall under regular job duties.</li>
</ul>
 
Working Conditions and Physical Demands:
<ul>
<li>Sedentary inside office work as well as off-site visits to Community Food Partners.</li>
<li>Ability to stand for extended periods of time, both indoors and outdoors.</li>
</ul>
 
Location: 1644 Lotsie Blvd., Overland, MO 63132
 
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Agency Relations & Admin Coordinator - 6 Month Position

<h3>Job Description</h3>
Job DescriptionDescription:
Location: Seabrook, NH
 
Position Overview:
Confident Med Spa, a premier medical aesthetics practice and spa, opened in 2022 and is quickly becoming the fastest growing medical spa in New Hampshire. Confident Med Spa offers a team of highly skilled nurses and nurse practitioners, caring leadership, state of the art equipment, ongoing education, and opportunities to expand your skills. The company was founded on the belief the clients and employee experience should be at the forefront of the practice. The company is seeking a Client Relations Coordinator/Aesthetician to help the growing medical spa continue to provide the best client experience possible. The ideal candidate will be willing and able assist the provider team both in and out of treatment rooms. This is a great opportunity for someone interested in medical aesthetics to begin their career and grow alongside the organization.
 
 
Responsibilities
· Establish relationships with members and guests to grow and retain a client base
· Responding to online inquiries and appointment requests
· Gathering necessary demographic information from patients to create and update patient accounts
· Using the computer system to generate invoices for patients according to prescribed procedures, while maintaining detailed patient records
· Registering patients, completing check in and check out, and providing forms such as medical history and consent to patients for completion
· Maintaining HIPAA compliance
· Answering telephone calls and online inquiries
· Assisting the President and location manager in managing marketing materials, stock, and supplies
· Assisting the provider team in room preparation and client procedures as needed
· Comfortability quoting and obtaining payment
· Driving member retention through outreach via phone and email to current members along with following up with previous patients to ensure patient safety and engagement
· Educating patients and potential patients on our services, products, promotions, and events
· Attending and participating in both onsite and offsite events
· Assisting the Aesthetics Coordinator, Assistant Practice Manager and Owners by completing assigned tasks as needed
· Maintaining good housekeeping, including laundry, dusting, sweeping, and stocking as needed
· Meeting monthly Practice goals while driving sales and patient satisfaction through personal performance
· Experience in aesthetics, laser hair removal, hydrafacial and chemical peels strongly preferred. 
 
 
Requirements:
Requirements
<ul>
<li>High School Diploma</li>
<li>Ability to use various computer systems such as Microsoft products and point-of-sales systems</li>
<li>Candidates must have a minimum of 2 years customer service experience</li>
<li>Strong communication, high attention to detail, and rapport-building skills</li>
<li>Is a self-starter with drive, passion for aesthetics, and a friendly, outgoing personality</li>
<li>Ability to multi-task and present sound judgement</li>
<li>Strong math, analytical, and follow-up skills</li>
<li>Candidate must be able to work one weekend a month</li>
<li>Experience in medical aesthetics or sales preferred</li>
<li>Self-motivated and self-directed</li>
<li>Ability to focus on accuracy and detail</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to adapt to changing company priorities</li>
</ul>

Client Relations Coordinator/Aesthetician

<h3>Job Description</h3>
Job DescriptionWe are seeking a motivated and dynamic Customer Engagement Coordinator to join our growing team! This individual will play a key role in supporting our diverse portfolio of clients, which includes nonprofits, charities, and Fortune 500 companies across multiple industries. The ideal candidate will combine excellent customer service skills with a creative mindset, enabling them to assist clients effectively while brainstorming new ideas and initiatives in internal meetings and workshops. Key Responsibilities 
<ul>
<li>Respond to and address customer inquiries in a timely and professional manner.</li>
<li>Troubleshoot and resolve product-related issues and concerns.</li>
<li>Document and update client records following each interaction to ensure accuracy. Continuously expand and maintain a comprehensive knowledge base of services and solutions.</li>
<li>Assist in the development and implementation of marketing plans, including product positioning, campaign strategies, and market insights.</li>
<li>Identify and explore strategic business opportunities through collaboration with cross-functional teams.</li>
<li>Provide support for product and service inquiries, establishing clear channels of communication and information flow. Contribute to branding, advertising, and media relations efforts. Collaborate with management on projects related to business communications, success stories, and client outreach. </li>
</ul>
Requirements 
<ul>
<li>Strong communication skills with a focus on customer satisfaction.</li>
<li>Ability to think creatively and contribute new ideas to the team.</li>
<li>Detail-oriented with excellent organizational skills.</li>
<li>Comfortable working in a fast-paced, team-oriented environment.</li>
</ul>

Customer Engagement Coordinator

<h3>Job Description</h3>
Job Description
About Cousins Properties
Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20 million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix. 
Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments. For more information, please visit <a href="http://www.cousins.com" target="_blank">www.cousins.com</a>.
Job Summary:
The Customer Service Coordinator is the frontline position who will assist customers, contractors, and visitors daily. The role will manage the main receptionist area for the Property Management Office. The position’s responsibilities include but are not limited to handling incoming and outgoing telephone calls, providing professional and courteous customer service, managing, and maintaining Yardi work orders, Preventive Maintenance Systems and Certificate of Insurances as well as receiving and processing all information requested by customers, contractors, and vendors. Job functions may be added to or deleted from this job description as necessary and determined by Property Management.
This position is located in Tempe, AZ. This position is on-site. This is not a remote or hybrid position.
Responsibilities:
Customer Relations:
<ul>
<li>Provide customers with a Class A service experience with every interaction.</li>
<li>Develop and maintain positive customer relations by creating and sustaining good will and by providing consistently responsive quality customer service.</li>
<li>Monitor signs of customer “health” (i.e. through move-ins, move-outs, customer notices, etc.)</li>
<li>Assist Property Manager with the planning and implementation of periodic customer events.</li>
<li>Coordinate special customer and vendor mailings such as holiday cards and other customer notifications, including customer anniversaries, monthly calendars, and reminders of scheduled events.</li>
<li>Prepare new customer packages and welcome letters.</li>
</ul>
Administrative Duties:
<ul>
<li>The CSC will support the property’s needs on a variety of administrative duties including but not limited to fielding and returning phone calls, processing expense reports, commission payments, managing calendars, scheduling appointments, vendor relations, filing, and completion of other projects as needed.</li>
<li>Ensures phones are answered in a friendly, professional manner, taking messages, or forwarding calls as necessary, but answering requests directly whenever possible.</li>
<li>Perform general reception duties – greet walk-in customers, visitors, vendors, and contractors; handle their needs and direct them to the appropriate staff.</li>
<li>Assist with correspondence and customer mailings.</li>
<li>Ensure proper operations of the phones and internet systems.</li>
<li>Perform clerical tasks for staff as needed, including mail and packages protocol, ordering office supplies, maintaining personal property logs.</li>
<li>Maintain customer and administrative filing system and ensures all documents are properly and promptly filed.</li>
<li>Maintain the insurance files for coverage required by customers and vendors.</li>
<li>Provide Administrative support to Property Management staff and Engineers.</li>
<li>Assist the Property Manager in implementing The Cousins Way Property Management Manual.</li>
<li>Receive all incoming service requests and dispatch to the appropriate personnel.</li>
<li>Update and maintain the Yardi Work Order System and Building Website.</li>
<li>Be familiar with building emergency procedures manual to be able to direct customers during emergency situations</li>
</ul>
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Required or Preferred Knowledge, Skills, and Abilities:
<ul>
<li>A Bachelor’s Degree preferred</li>
<li>A minimum of two years of experience in customer service required in any industry</li>
<li>Real estate experience preferred but not required</li>
<li>Must possess excellent customer service skills</li>
<li>Must be a process driven individual</li>
<li>Must be methodical and a strong communicator</li>
<li>Strong acumen in oral and written business communications</li>
<li>Must possess strong interpersonal skills and an ability to organize across departments</li>
<li>Detail oriented with clear/consistent focus on the accuracy and completeness of work product</li>
<li>Data driven individual</li>
<li>Must have excellent organizational and problem-solving skills</li>
<li>Strong time management and ability to balance multiple projects efficiently and achieve required results</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Access) is required</li>
<li>Yardi experience preferred</li>
<li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li>
<li>The incumbent must be able to define problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Responsiveness – Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position.</li>
<li>Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information.</li>
<li>Adaptability - Able to adapt to changes in situation, direction, or people; adjust to needs of others without losing self-esteem.</li>
<li>Customer Service – Demonstrate optimum customer service delivery while performing all job functions.</li>
<li>Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective.</li>
</ul>
Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.

Customer Service Coordinator

<h3>Job Description</h3>
Job DescriptionCustomer Coordinator II
Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company’s core principles of fairness, integrity and excellence have been the foundation upon which the organization was built.
<ul>
<li>Fairness: Approach situations in an open, consistent, and ethical manner with fairness, sincerity, and honesty</li>
<li>Integrity: Create an empowered, engaging, and accountable culture focused on client service</li>
<li>Excellence: Always strive for excellence through continuous process improvement, best practices to achieve superior results and the creation of opportunities to benefit all stakeholders</li>
</ul>

Position Summary
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. 
Minimum Requirements
<ul>
<li>Requires a H.S. Degree (or equivalent) and a minimum of three years </li>
<li>Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. </li>
<li>Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. </li>
</ul>

Responsibilities

<ul>
<li>Functions as Point of Contact and the Company’s representative to customers to ensure their satisfaction with Camin Cargo’s performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company’s business interest and at the same time satisfy the customer. </li>
<li>Reviews and evaluates the customer’s nomination (purchase order) for completeness and accuracy and for the Company’s ability to meet customer requirements. </li>
<li>Reviews customer’s job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer’s requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. </li>
<li>Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. </li>
<li>Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. </li>
<li>Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. </li>
<li>Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. </li>
<li>Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. </li>
<li>Attends and participates in branch management meeting</li>
</ul>
Fitness for Duty – Physical Demands
<ul>
<li>This position will be in an office setting, but field work may be required.</li>
<li>Ability to occasionally lift up-to-50 pounds, push &amp; pull, reach overhead, stoop &amp; squat, and wear protective equipment if required. </li>
</ul>

This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Camin. All rights reserved.

Customer Coordinator - II

<h3>Job Description</h3>
Job Description
Dogtopia, the industry leader and fastest-growing dog daycare, boarding and spa services company has an immediate opening for an energetic, organized, business-minded individual to lead our team as a Pet Parent Relations Coordinator/ Rover Shift Lead. All positions at Dogtopia including, Front Desk, Rover, General Manager, Team Lead often begin in our Playrooms. Extensive training is provided for this position to ensure you are comfortable, safe and enjoy your job. We want you to succeed and we will work hard with you to ensure you are successful. Additionally, this position has potential to grow significantly as we expand locations across the RVA Area.
What we offer: Let's look at what Dogtopia does for you
• It's always "bring your dog to work day!"
• Competitive Wages, Holidays, Bonuses and Flexible Scheduling.
• Education in dog behavior, dog obedience, and training, as well as certifications. • Fun, dynamic team culture with colleagues at more than 180 locations
This position reports directly to the Operations Manager, Area Manager, and Store Manager.
What you offer: Let's look at what you will bring to Dogtopia Personal Characteristics:
• Must love dogs! • Have an eagerness to learn, be engaged and support your teammates. • Enjoy working Independently and being in charge of your assigned job. • Prefers to keep things in order and clean for the health of our furry friends. • Can handle chaotic situations while remaining calm. Qualifications • Ability to spend up to 100% of work time standing. • Must be flexible with your schedule, including day, nights, holidays, and weekends. • Must be able to lift up to 40 pounds. • Must have an eagerness to learn, be engaged and support your teammates. • Ability to complete all required training within scheduled times.
What are we looking for in this entry level position:
<ul>
<li>Have direct management experience of a team of 5 or more employees. This is an entry level management position, but you must have some prior management experience at a minimum.</li>
<li>Have a genuine affinity for dogs; they are the center of our business!</li>
<li>Be willing and able to complete our E-learning platform modules (attending the playrooms may occasionally be required)</li>
<li>Possess strong verbal communication skills and the ability to train and develop teams.</li>
<li>Possess strong skills in organization, multi-tasking, and maintaining oversight.</li>
<li>Demonstrate proven customer service skills.</li>
<li>Upholding and setting the example for our company values</li>
<li>Overseeing training and developing of team members, including offering regular feedback as well as writing and delivering performance reviews</li>
<li>Providing the highest level of customer service to our clients</li>
<li>Ability to invoice customer purchases accurately, as well as monitor accountability of team in this area.</li>
<li>Ensuring that all Dogtopia health and safety policies are followed.</li>
</ul>
<ul>
<li>The focus of the Pet Parent Relations Coordinator/ Rover Shift Lead is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything.</li>
<li>You are responsible for being a multi-tasker and assisting in all areas of the business, able to jump from a playroom to the front desk with ease.</li>
<li>You care for all furry friends as if they were a part of your family.</li>
<li>Creating the Most Exciting Day Ever for the pups in your playroom.</li>
<li>You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup.</li>
<li>Greet everyone who walks in or out of Dogtopia.</li>
<li>Answer Pet Parent questions over the phone and in person.</li>
<li>Check pups in and out of daycare.</li>
<li>Share information about our daycare packages and memberships with Pet Parents.</li>
<li>Conduct dog evaluation.</li>
</ul>
Communication is key and a must, so you have to have that stand out personality. One of the biggest functions is the ability to problem solve in the moment.

Pet Parent Relations Coordinator/ Rover Shift Lead

<h3>Job Description</h3>
Job Description
Our Snooze story
At Snooze, we do breakfast, but different (and this can be updated with the new tag line once the brand work is complete). From Benedicts to Bloodys— and everything in between—we’re always looking to turn your morning upside down (in the best way possible). But our impact goes beyond the plate. With every meal we serve, we’re dedicated to bettering both our communities and our planet. Through Snooze Approved sourcing, we prioritize clean, responsibly sourced ingredients—including cage-free eggs, respect for animal welfare, and no added hormones or antibiotics. We’ve also given back over $1M to our local communities and remain committed to reducing waste through recycling and composting efforts in over half of our restaurants. Our commitment to making the world a brighter place extends to our people—our Snoozers! From the moment you step into our restaurants, we strive to create a safe, welcoming, and transformative workplace where you can bring your best self every day. We know that, just like pancakes, our people are better with passion, purpose, and pride. Will you join us? 
What does your role bring to the table?
With the Guest as our true north, the Guest Relations Coordinator (part time) plays a critical role in ensuring the highest level of Guest satisfaction and effectively representing the Snooze brand through consistent and thoughtful interactions with Guests. By responding to inquiries, feedback and questions regarding MySnooze Bennyfits program and other Guest related issues we can ensure all Guests receive a best-in-class breakfast experience. This role will be a brand steward and leader within the Snooze Mothership and in our restaurants and is the primary point of contact for our Guests. They will manage our Guest Experience and reputation through multiple touch points: website, phone, email, reviews, social etc. And this role will be seen as the Guest Relations expert helping us attract, maintain, and recover our Guests. As the voice of the brand to our Guests, this role will not only engage with happy and not so happy Guests but will ensure we capture relevant Guest feedback and share with our operations teams in a way that makes us better. Lastly, this role will require the ability to adapt to the fluid needs of a growing business and possess critical thinking, intellectual curiosity to learn and the ability to manage a project from inception to completion while operating with an entrepreneurial mindset to get the job done with limited resources. The Guest Relations Coordinator role is a critical player in the ever-changing Snooze landscape.
The Position specifics!
Taking on the role of the Guest Relations Coordinator isn’t just about bacon and pancakes. The responsibilities of this position include:
<ul>
<li>Represent Snooze’s compass values across the many different channels (phone, email, website feedback, reviews, social media, etc.) and amplifying our Snooze experience, recover upset Guests and encourage happy Guests to continue frequenting our Snooze restaurants.</li>
<li>Manage through and address any concerns or inquiries surrounding any topics related to Snooze such as MySnooze Bennyfits program and Snooze restaurant experiences. </li>
<li>Engage and respond to online reviews and social media post/ messages (direct and public) using Sprinklr and Sprout Social. </li>
<li>Investigate and discern Guest issues utilizing multiple backend systems based on documented processes and procedures, such as Zendesk, Sprinklr, Punchh, Toast, OLO, SVS and Buy a Tab. </li>
<li>Identify and recommend process improvements that will help Snooze lead the industry in Guest Experience.</li>
<li>Represent the Guest Experience at Snooze on a large scale, suggesting best practice for restaurant teams and working alongside Operations and Training Teams to fill in-restaurant gaps.</li>
<li>Maximize and deliver the output of the guest sentiment information to our Operations Team.</li>
<li>Identify Guest experience trends and report findings to provide solutions and resolve issues. Manage through those issues from start to finish creating cross-functional dialogue necessary to resolve. </li>
<li>Provide cross- departmental support as needed (influencer campaigns, activations, local marketing needs, gift card fulfillment, inbox coverage, etc.).</li>
<li>Interact daily with our Guests, restaurants, and cross-functional teams to accomplish common goals or priorities. </li>
<li>Responsible for handling escalated concerns from Guests in a professional and efficient manner.</li>
<li>Identify, assess, and control threats to Snooze. Responds to and manages Risk Management complaints and escalations from Guests by being tactful and assessing the problem thoroughly. This includes addressing guest related injuries, illness or other risk related items. </li>
<li>Coordinate updates to Guest-facing channels when operational changes occur, such as restaurant closures or system updates, ensuring consistency and accuracy across all platforms.</li>
<li>Other roles and responsibilities may be requested in order to support the overall goal and priorities of the Brand Marketing Team and Snooze overall.</li>
</ul>
Is this role the right fit for you? 
Guest service oriented and committed to ensuring every single Guest (past, present, and future) has a wonderful experience at Snooze. 
<ul>
<li>Ability to adapt to the fluid needs of a growing business </li>
<li>Problem solving skills and ability to present solutions and demonstrate critical thinking and intellectual curiosity to learn </li>
<li>Strong communications, organization, and people skills; with a prominent level of accountability</li>
<li>Adheres to and promotes Snooze Compass values and policies and displays a strong ethical character, capable of handling confidential and sensitive information</li>
<li>Excellent written and oral communication skills</li>
<li>Always exhibits positive &amp; upbeat energy and the ability to reflect that energy in written materials</li>
<li>Ability to multi-task and prioritize tasks based on workload</li>
<li>Ability to have fun, dance and laugh under/during stressful situations. (Yes, seriously)</li>
</ul>
Let’s talk prerequisites! (Education, credentials, and experience) 
<ul>
<li>Must be authorized to work in the United States</li>
<li>3+ years experience in a Guest Relations role specific to the hospitality industry</li>
<li>5+ years in customer service in relevant industry</li>
<li>Proficient in the Microsoft Office suite of computer programs including, but not limited to Word, Excel, PowerPoint, Teams and Outlook</li>
</ul>
Let’s get physical! (additional requirements)
<ul>
<li>Must have the stamina to work 20-30 hours per week (hourly compensation)</li>
<li>Modified work scheduled required, including weekends (Saturday and Sunday)</li>
<li>No travel is required for this position, unless a specific project assignment requires travel</li>
<li>Home base is in Denver, CO at the Snooze Mothership (1 day a week required in office)</li>
</ul>
The Nitty Gritty Details
Denver area compensation range: $26-$36 per hour
The pay range above represents the low and high end of the Snooze range for this position. Actual rates will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Snooze’s total compensation package for employees.
Snooze is an Equal Opportunity Employer.

Guest Relations Coordinator (Part-Time)

<h3>Job Description</h3>
Job DescriptionResident Services Coordinator
Location: Newport Coast, CA
Pay Rate: $22/hour
Employment Type: Temporary
Work Schedule: Full-time; may include weekends, holidays, and evenings
Eastridge Workforce Solutions is seeking a Resident Services Coordinator to support a luxury residential community in Newport Coast. This position plays a key role in enhancing resident satisfaction by ensuring high-quality customer service, supporting lease operations, and maintaining positive relationships within the community. If you're a detail-oriented professional with a passion for service and resident engagement, we invite you to apply.

Community Relations Representative

<h3>Job Description</h3>
Job Description
McFarland Clinic is currently accepting application for Clinical Risk &amp; Patient Relations Coordinator for its Ames location. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.
Responsibilities include: Clinical Risk &amp; Patient Relations activities, receives and manages patient care concerns, and assists with risk management (RM) activities in accordance with McFarland Clinic’s Core Values and Promise.
Education
<ul>
<li>Graduate of accredited school of nursing or degree/licensure in health related field preferred.</li>
</ul>
Days: Monday - Friday. Occasional evening hours for special events
Hours: 8:00 AM - 5:00 PM
Experience
<ul>
<li>Two years quality management, risk management, or customer service experience preferred.</li>
<li>Minimum of five years in a healthcare delivery organization.</li>
<li>Two years clinical experience preferred.</li>
</ul>
Pre-employment drug screen and criminal history background checks are a condition of hire.
Benefits
McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. 
McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.
McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.

Clinical Risk & Patient Relations Coordinator (FT) | Risk & Patient Relations | Ames | 2025-106

<h3>Job Description</h3>
Overview: 
Resident Relations Associate
RiverWoods&nbsp; is currently seeking a full-time (40 hours),&nbsp; Resident Relations Associate. The primary role of the Resident Relations Associate is to perform a variety of clerical, administrative, and technical functions in support of the Director of Community Life and the Community Life Team. Typical hours for this position are day time hours, but some flexible may be needed at time to be able to work evenings and weekends at times.
Benefits:
<ul>
<li>Medical and Dental Insurance, within 30 days of starting employment</li>
<li>403(b) Retirement plan with a company match</li>
<li>Earned Time off, start at 15 days</li>
<li>6 Paid Holidays, 4 Personal Days</li>
<li>Wellness Programs</li>
<li>Get paid daily! We've partnered with DailyPay, so you can&nbsp; work today and get paid tomorrow.</li>
<li>On-site fitness opportunities</li>
<li>Employee meal program</li>
<li>Education assistance</li>
</ul>
 Responsibilities:
<ul>
<li>Provide quality customer service to residents, guests, vendors, and team members using a friendly, helpful, cooperative, and responsive manner.&nbsp; </li>
<li>Assist residents with technology challenges, including but not limited to e-mail access and general support, training on the use of RiverWoods’ resident engagement portal, troubleshooting wi-fi connectivity issues, printing assistance, Zoom or Facetime set-up, smart phone training and support.</li>
<li>Assist residents with other technology needs, including but not limited to cable TV, streaming, DVR’s.</li>
<li>Assist residents with setting up and managing online platforms such as bill pay, banking, managing usernames/passwords, etc.</li>
<li>Assisting residents in accessing and paying monthly service fee statements. </li>
<li>Develop resident savvy “how-to” guides as needed. </li>
<li>Craft system to organize resident technology challenge requests.</li>
<li>Generate weekly schedular/calendar based off of resident technology needs (1:1, group, office hours etc.).</li>
<li>Assist Community Life Events Coordinator in keeping events and content up to date on the RiverWoods resident engagement portal.</li>
<li>Teach workshops to residents and team members including, but not limited to the RiverWoods resident engagement portal, PowerPoint, and Excel.</li>
<li>Offer support to the Community Life Team by designing and distributing flyers and posters to publicize campus specific events. </li>
<li>Assist in the setup, serving and break down of Community Life meetings and events.</li>
<li>Complete administrative work as assigned in a timely manner.&nbsp; </li>
</ul>
 Qualifications:
<ul>
<li>High School Diploma or equivalent.</li>
<li>At least three years’ experience in an IT or media focused role </li>
<li>Possess a State New Hampshire Notary Public certificate or be willing to obtain one</li>
<li>Strong interpersonal skills.</li>
<li>Proficient in Microsoft Word, Excel and PowerPoint with an aptitude for additional computer learning.</li>
</ul>
Make a difference while making a living in an award-winning independent retirement community where your work helps change lives for the better every day.&nbsp; You have the opportunity to create connections and provide support with our residents.
RiverWoods Group: Northern New England’s Largest Family of CCRCs
Three Communities, One Philosophy: Providing Community and Peace of Mind
Since 1994, every day we honor our founding premise: we are here to make things better. Everyone who works here, who serves on our board, who comes to live at one of our communities is connected to this concept. We are about making things better for people, every day. We believe that growing older should enhance, not diminish, the opportunity for a productive and rewarding life.
Each member of our team plays a critical role in achieving our mission: to create community and provide peace of mind to our residents. At RiverWoods, you will have the opportunity to work in a bright, attractive and vibrant community and enjoy a thriving long-term career.
If you’re looking for work that has meaning, purpose, and a future – then RiverWoods is for you.

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