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<h3>Job Description</h3>
Job Description
Position Summary
The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions HOTV's Tiny Homes provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Participants receive shelter, food, and case management services to support their trajectory towards obtaining permanent housing. Working under the supervision of the Tiny Homes Manager, the Client Services Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Tiny Homes Program.
 
Primary Duties and Responsibilities
1 position for Graveyard shift.
1 position for Swing shift
● Ensure the safety of participants and guests by providing on-site participant supervision
● Ensure participant compliance with program rules, policies, and procedures
● Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed
● Assist with sanitation of participant belongings in hot box and new bed assignment upon intake
● Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property
● Work in partnership with on-site security
● Conduct daily wellness checks to screen participants for COVID symptoms and ensure their wellbeing
● Respond to emergency situations as appropriate
● Request emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies
● Complete written reports and incident logs of daily activities
● Answer telephone and take messages for participants and staff
● Resolve participant issues as needed using de-escalation and crisis intervention techniques to help participants work through conflict
● Assist with the serving of daily meals
● Replenish supplies in the restrooms, offices and dining area
● Assist with maintenance of resident laundry schedule
● Ensure participants are following proper hygiene practices
● Work with participants to improve their independent living skills
● Ensure general cleanliness and maintenance of the facility including, but not limited to: cleaning sanitizing offices, restrooms, hygiene trailers, living spaces, tiny home units, sweeping, mopping, vacuuming and other janitorial services. Clean and disinfect restrooms and showers after each use, without exception.
● Ensure that trash is changed, taken out daily, and prepare trash receptacles for weekly pick-up
● Monitor and report to supervisor any maintenance concerns as needed
● Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor
● Take on non-routine cleaning and special projects as needed
● Pack out participant belongings and place them in storage
 
Other Duties
● Monitor medication cabinet and review medication records
● Attend and participate in team Meetings, trainings, case conferencing, etc.
● Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS)
● Establish and maintain good rapport and working arrangements with co-workers, including the management team and other staff
● Facilitate and supervise regularly scheduled resident house meetings
● Create and maintain a shelter environment that is safe
● Uphold all HOTV and LAHSA Rules, Regulations, and Policies
● Work with collaboration with security guard to ensure safety of participants, staff, volunteers and visitors on the property
● Observe and adhere to department guidelines concerning absences and reports in accordance with departmental procedures
● Assist with facilitating life skills activities and community engagement events for participants
● Other duties as assigned by supervisors
 
Qualifications
● Understand and support the mission statement of Hope of the Valley Rescue Mission
● High school diploma or GED
● 1-2 years experience working with the homeless or similar population preferred
● Must possess solid proficiency of Microsoft Office Suite
● Excellent verbal and written communication skills. Must possess basic grammar and spelling skills
● Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision
● Must possess excellent problem-solving skills
● Ability to interact with others professionally
● Knowledge of Housing First, Harm Reduction, and Trauma Informed principles preferred
● Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness
● Valid CPR/First Aid certification or ability to obtain within 30 days of hire
● Must be TB-cleared prior to hiring
● A criminal background check is required
● A drug-test is required
● A CA driver's license or valid or of identification is required
 
Other Requirements
● Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
● Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
● Ability to work in proximity with service animals and emotional support animals
● Ability to operate a computer, fax, and telephone
● Ability to lift up to 25 lbs.
● Some night and weekend hours required
 
Employment Classifications
● FLSA Status: Non-Exempt
● Payroll Status: Hourly
● Work Schedule: Full Time
 
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.
Work Environment:
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment
◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.
 
I have read and fully understand the description of the position I have accepted. I also acknowledge that the description of this position will evolve and change to reflect the organization’s dynamic needs. Therefore, I understand and accept that this position may be altered, including, but not limited to position classification, location(s), requirements and responsibilities. With my signature below, I acknowledge that I have received a copy of the above job description. I understand that if I have questions regarding my job duties and/or responsibilities, I should contact my immediate supervisor or the Human Resources Department.
 1 position for Graveyard shift and 1 position for Swing shift

Client Services Monitor

<h3>Job Description</h3>
Job Description
Location: 
<ul>
<li>Moline, IL </li>
</ul>
Description
The Client Services Representative serves as a liaison between our clients and the call center staff. They provide supportive services both internally and externally to resolve issues. Provide administrative support and processing for call center staff.
Key Accountabilities:
• Correspond with clients in a professional manner via phone, email, and fax.
• Manage client accounts which requires analyzing accounts to resolve balance discrepancies.
• data entry
• posting payments and adjustments
• Request itemized bills from clients.
• Verify insurance eligibility.
• Research and retrieve information from client sites.
• Inspect bankruptcy notifications.
• Generate client reports.
• Perform all other duties assigned by manager.
Pay and Benefits
The pay range for this position is $16.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Moline,IL.
Application Deadline
This position is anticipated to close on Sep 4, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Client Services Representative

<h3>Job Description</h3>
Job DescriptionJob Posting: Client Services Project Manager
Location: Matthews, North Carolina Company: Precision Plumbing
Are you an experienced plumber or have you worked closely with plumbers? Do you excel at managing projects, working with clients, and ensuring smooth job site operations? If so, we want you to join our team at Precision Plumbing as a Client Services Project Manager.
Position Overview:
As a Client Services Project Manager at Precision Plumbing, you will oversee plumbing projects from start to finish, ensuring successful execution and customer satisfaction. You’ll manage staffing, budgets, material procurement, and client relationships while ensuring that each project is completed on time and within budget.&nbsp;
Key Responsibilities:
<ul>
<li>Project Oversight: Oversee the execution of multiple plumbing projects, ensuring proper staffing, timely material delivery, and equipment availability.</li>
<li>Client Relations: Act as the primary point of contact for clients, attending meetings, resolving issues, and providing updates.</li>
<li>Job Site Inspections: Regularly inspect job sites to ensure compliance with company standards, timelines, and budgets.</li>
<li>Budget &amp; Cost Management: Manage project budgets, ensuring costs align with estimates. Approve and document change orders with clients.</li>
<li>Team Leadership: Conduct pre- and post-job meetings with plumbers, providing guidance and motivation.</li>
<li>Vendor &amp; Supplier Negotiation: Negotiate material and rental equipment pricing with vendors to ensure cost-effective project execution.</li>
<li>Regulatory Compliance: Ensure all required permits, licenses, and certificates are obtained. Schedule inspections in a timely manner.</li>
<li>Documentation: Maintain accurate records for each project, including change orders, contracts, and certificates of insurance.</li>
</ul>
Qualifications:
<ul>
<li>
Experience:
Minimum of 1&nbsp;year&nbsp;in a construction, plumbing, or project management role.
</li>
<li>
Skills:
<ul>
<li>Proficient in using computers and quick to learn new software.</li>
<li>Strong understanding of construction&nbsp;drawings and specifications.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Ability to handle multiple projects simultaneously and solve problems efficiently.</li>
<li>Strong leadership skills with the ability to motivate and direct project teams.</li>
</ul>
</li>
<li>
Personal Traits:
<ul>
<li>Proactive and able to anticipate project needs and potential challenges.</li>
<li>Able to manage stress and perform well under pressure.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Professional in appearance, demeanor, and leadership style.</li>
</ul>
</li>
<li>
Education:
<ul>
<li>High school diploma required; a four-year degree is preferred but not mandatory.</li>
</ul>
</li>
</ul>
What We Offer:
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for growth and development within the company.</li>
<li>A supportive team environment with a strong company culture.</li>
</ul>
How to Apply: If you are ready to take on this exciting opportunity and contribute to the continued success of Precision Plumbing, please submit your resume and cover letter. We look forward to hearing from you!
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Client Services Project Manager

<h3>Job Description</h3>
Job Description
Overview
As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company’s success! 
The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.
This position requires entails 75% travel throughout San Diego and Riverside Counties. Ideal location to reside is within those locations. 
In order to meet the needs of our Clients and PharMerica standards, this position cannot be performed remotely outside of the given area.
Monday - Friday 9:00am - 5:00pm
The ideal candidate has 3-5 years of experience in client retention and/or B2B sales in a long-term care pharmacy or healthcare setting.
We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
This position will be posted for a minimumof 8 days
 
Responsibilities
<ul>
<li>Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations</li>
<li>Accountable for all aspects of client relationships; primary go-to person for your client base</li>
<li>Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR’s) and Pharmacy Optimization Services (PSOP’s)</li>
<li>Leads client contract renewal process in collaboration with other key PharMerica stakeholders</li>
<li>Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients</li>
<li>Manages their client base through the company’s CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.
<ul>
<li>Own your Client Book of Business – be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer’s needs, delivering world class service</li>
</ul>
</li>
<li>Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources</li>
<li>Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation</li>
<li>Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved</li>
<li>Represents PharMerica at corporate/networking/client events and conferences</li>
<li>Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor's degree or equivalent experience</li>
<li>Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting</li>
<li>Ability to communicate to all levels of management</li>
<li>Excellent time-management and basic computer skills</li>
<li>Advanced Microsoft Office proficiency</li>
<li>Outstanding problem-solving skills</li>
<li>Experience in root cause analysis</li>
<li>Ability to collaborate cross-functionally</li>
<li>Experience working within a collaborative team</li>
<li>Experience in a project management and client-facing customer service role</li>
<li>Strong background with the ability to manage multiple priorities and deadlines at once</li>
</ul>

Account Manager, Client Services

<h3>Job Description</h3>
Job Description
Job Title: Mailroom Associate
Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. 
Job Overview:
The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. 
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. 
Duties and Responsibilities:
<ul>
<li>Provides 5-star customer service to all employees (in all forms of communication). </li>
<li>Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. </li>
<li>Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine. </li>
<li>Maintains records of receipt, mailing dates, and other required information. </li>
<li>Manages outgoing mail/package transactions. </li>
<li>Performs duties associated with shipping and receiving of materials. </li>
<li>Notifies employees upon receipt of inbound deliveries. </li>
<li>Distributes mail/packages to company personnel. </li>
<li>Acts as point of contact for company personnel on mail/package inquiries. </li>
<li>Submit work orders for certain requests. </li>
<li>Maintains the Business Service Center area in a neat and orderly fashion. </li>
<li>Monitors level of office supplies on the floor and replenishing and orders accordingly. </li>
<li>Proactively seeks out additional work during downtime. </li>
<li>Builds professional relationships with customers and other teams. </li>
<li>Maintains professionalism and composure when interacting with all employees. </li>
<li>Trains back-up and providing guidance on policies and procedures. </li>
<li>Determines what additional support is needed when handling sensitive inquiries. </li>
<li>Provides exceptional customer service to client. </li>
<li>Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. </li>
</ul>
Competencies: 
<ul>
<li>Strong verbal and written communication skills. </li>
<li>Excellent customer service skills. </li>
<li>PC skills MS Office Suite experience. </li>
<li>Ability to handle multiple tasks simultaneously. </li>
<li>Good organizational skills. </li>
<li>Working knowledge of MFD equipment. </li>
<li>Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. </li>
<li>Possesses ability to work independently and is capable of completing projects. </li>
<li>Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. </li>
</ul>
Qualifications and Education Requirements:
<ul>
<li>High School Diploma (or equivalent) required. </li>
<li>2+ years prior work experience preferred. </li>
<li>Ability to work assigned work hours determined by manager. </li>
<li>Flexible, Adaptable, and Dependable.</li>
<li>A Team Player.</li>
<li>Excellent organizational and time management skills. </li>
<li>Analytical abilities and aptitude in problem-solving. </li>
<li>Superb written and verbal communication skills. </li>
<li>Current knowledge or ability to learn computer-based systems required for functions of position. </li>
<li>Required to maintain an overall professional appearance and attitude. </li>
<li>Adhere to all policies and procedures required. </li>
</ul>
Physical Demands:
<ul>
<li>Approximately 50% of the time this position requires the below physical demands. </li>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. </li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. </li>
<li>Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). </li>
<li>Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension. </li>
<li>Ability to lift or move 40 lbs. or greater frequently. </li>
</ul>
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
Pay Range$22.50—$22.50 USD
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Client Services Associate

<h3>Job Description</h3>
Job Description
This role (Client Service Associate) is a general starting position in mail services including interacting with clients at a Fortune 250 insurance company in Chattanooga, TN. 
Typical Client Service Associate qualifications as well as applicant clerical aptitude is desired. 
This role is open to entry level customer service applicants with minimum of 1-2 years of customer service experience.
Candidates will deliver and receive mail from client service centers. Will also be assisting with opening, counting, and prioritizing inbound mail as well as may assist manual insertion of some outbound mail on any given day.
Team of 11 associates reporting to (Supervisor) and (Site Manager). Associates with the same role in organization would be applicant plus one other.
Applicants must be willing to work Monday-Friday hours posted with possible flex if associate tasked with approved additional work for client (infrequent).
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

<h3>Job Description</h3>
Job DescriptionThe Opportunity Description 
<ul>
<li>Execute and submit client account servicing requests within appropriate time frames, including but not limited to submitting wires and fund transfers, preparing required documentation, opening and closing accounts, maintaining accurate and complete account records, imaging documents, and researching client issues.</li>
<li>Handle paying and receiving activities, including cash transactions and daily balancing activities. Fully understand and adhere to all WM Lobby Banking Operations policies and procedures as documented on the WM Intranet.</li>
<li>Develop strong understanding of required steps involved with each request, communicating with relationship management and NCSS teams as appropriate to obtain necessary information to properly execute requested activities.</li>
<li>Maintain strong understanding of policies and procedures and address the requirements of each activity in a timely fashion and in strict adherence with Northern Trust and Wealth Management Risk Management and Compliance guidelines and procedures, promptly escalating any issues or concerns to management.</li>
<li>Develop strong knowledge of the various business applications critical to client and account servicing, including online tools, and seek to expand knowledge of the latest enhancements to Northern Trust partner and client technology and/or systems in order to maintain highest standards of servicing.</li>
<li>Assist with maintenance and servicing of Safe Deposit Boxes in offices where available.</li>
<li>Stay informed of new or existing Northern Trust and Wealth Management products, services, and compliance requirements to respond to client questions and assist in selling services that result in expanding overall client relationships.</li>
<li>Monitor banking reports and provide assistance with banking audits as directed by the Team Leader / Manager.</li>
</ul>
Experience Required for Your Success
<ul>
<li>2+ years of experience in banking, preferably in a teller role or working closely with teller teams.</li>
<li>Strong understanding of banking policies, procedures, and branch operations; candidates without prior banking experience have not been successful in this role.</li>
<li>Open to candidates with backgrounds in wealth management or smaller community banks.Top soft skills: personable and client-focused, dependable and organized, able to manage multiple priorities in a fast-paced, high-volume environment.</li>
<li>Proven ability to multi-task effectively in a dynamic and sometimes chaotic setting.Excellent verbal and written communication skills with professional phone etiquette.</li>
<li>Experience with calendar management and scheduling.</li>
</ul>
Benefits:
<ul>
<li>Medical, Dental, and Vision Insurance plans</li>
<li>401K Offered</li>
</ul>
Company DescriptionDiversity is our legacy, our today, and our tomorrow. As an employee-owned, women-led organization, we have a long-standing commitment to fostering a diverse and inclusive workforce while helping our clients achieve the same. We’re inspired to do our best work every day because our best work enriches careers and lives, drives business successes, and fuels technology innovation. 
<h3>Company Description</h3>
Diversity is our legacy, our today, and our tomorrow.\r\nAs an employee-owned, women-led organization, we have a long-standing commitment to fostering a diverse and inclusive workforce while helping our clients achieve the same. We’re inspired to do our best work every day because our best work enriches careers and lives, drives business successes, and fuels technology innovation.

<h3>Job Description</h3>
Job Description
About Private Health Management
Private Health Management (PHM), a clinically sophisticated healthcare navigation firm, specializes in assisting clients in obtaining the best care and outcomes when facing serious and complex medical conditions. Individuals and businesses who make health a priority rely on PHM to achieve the best of what's possible in medicine. We believe everyone should benefit from the latest science-backed insights, have access to the best diagnostics, specialists, and treatments, and receive independent guidance to make informed health decisions with confidence.
About the role
Join us at PHM as a Client Services Coordinator (CSC) and bring your healthcare expertise to the forefront. You'll play a vital role in assisting clients dealing with serious medical conditions, providing essential support and navigating complex healthcare systems. Your problem-solving skills and dedication to customer service will directly impact the lives of our clients, ensuring they receive the best care and outcomes possible. Working closely with clinicians and researchers, you'll be part of a dynamic team environment that combines innovation with compassionate care. This role offers a meaningful opportunity to make a difference in healthcare, where your contributions are valued every day.
How You'll Spend Your Days
<ul>
<li>Proactively support and assess the clients' care needs through direct communication, ensuring personalized and timely assistance.</li>
<li>Collaborate closely with clinicians and researchers as a vital member of the client's care team, leveraging PHM's resources to deliver optimal care solutions.</li>
<li>Kick off client engagements. From welcome email to a seamless registration completion, you'll set the tone for each engagement.</li>
<li>Facilitate scheduling and billing support by collaborating with physician offices and coordinating services including concierge nursing and molecular profiling companies.</li>
<li>Take ownership of all details related to client meetings, ensuring comprehensive follow-up and completion of action items.</li>
<li>Partner with researchers to assess clinical trial eligibility and enrollment processes.</li>
</ul>
What you bring to the table:
<ul>
<li>1+ Year of professional care coordination experience in a complex environment. </li>
<li>Concierge level customer service. You combine an unflappable professional presence with exceptional written and verbal communication skills.</li>
<li>The highest standards of ethics and personal integrity with a demonstrated capacity for discretion and for handling confidential information with care</li>
<li>High versatility. You thrive in a multitasking, ever evolving, fast paced role.</li>
<li>A positive, energetic, client-focused, can-do orientation always bringing innovative ideas, new perspectives, and a wealth of enthusiasm</li>
<li>Highly technologically adept.</li>
<li>College graduate strongly preferred (BA or BS)</li>
</ul>

Read what your future team members say about working at PHM. 
Compensation: The target base salary for this position is $55,000 - $65,000.
This base salary is only a part of a total compensation package that also includes health/dental/vision benefits, 401k with match, stock options, PTO and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.
This is a remote role requiring that you live in one of the following states: AR, AZ, CO, FL, GA, ID, IL, IN, KY, MA, MI, MO, NJ, NC, NM, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA
Next steps
Private Health Management is a remote company with employees around the United States. We're committed to providing you with the best possible interview experience and opportunities to spend meaningful time getting to know our company, mission, and wonderful teammates in our fully remote interviews. If your application is selected for interviews, you'll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. We have lots of questions for you, but we're also excited to answer your questions about us. We appreciate your help in achieving an interview process that allows us to truly know each other and welcome your feedback and requests on how we can make this a reality for yourself &amp; future candidates.
Have a quick question about the role? Email <a href="mailto:careers@privatehealth.com" target="_blank">careers@privatehealth.com</a> or simply apply here.
Anticipated Pay Range$55,000—$65,000 USD

Client Services Coordinator

<h3>Job Description</h3>
Job DescriptionLocation: Herndon, VA Office Title: Client Services Manager / Team Manager&nbsp; Industry: IT Managed Services / Data Protection / Cloud Services About Us: Assured Data Protection is a global leader in data backup, and disaster recovery managed services, specializing in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support. We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy.&nbsp; Our global data centers ensure data sovereignty, meeting your organization’s compliance requirements. A dedicated team is always available to recover your data and minimize disruption in the event of a disaster. Job Summary: We are seeking a dynamic and experienced Client Services Manager to lead and develop our high-performing Client Services team. In this role, you will be responsible for ensuring our clients consistently receive exceptional service across their lifecycle — from onboarding through renewal and expansion. As a people leader and strategic partner, you will oversee a team of nine Client Services Account Executives (CSAEs) and collaborate closely with Sales, Technical Services, and Product teams to drive customer satisfaction, retention, and growth. ** Must be able to work out of our Herndon, VA office 5 days a week&nbsp; Key Responsibilities: Team Leadership &amp; Operations
<ul>
<li>Lead, coach, and mentor a team of 9 CSAEs focused on enterprise customer relationships and account retention.</li>
<li>Set clear goals, KPIs, and performance expectations for team members.</li>
<li>Conduct regular team meetings, 1:1s, and performance reviews to support development and accountability.</li>
</ul>
Customer Strategy &amp; Experience
<ul>
<li>Serve as an escalation point for customer issues requiring senior-level attention or cross-functional coordination.</li>
<li>Oversee the execution of customer service reviews, ensuring actionable insights and consistent follow-up.</li>
<li>Collaborate with stakeholders to improve customer journeys and optimize the client experience.</li>
</ul>
Account Management &amp; Growth
<ul>
<li>Drive customer retention and renewal strategy across the portfolio.</li>
<li>Partner with Sales to identify upsell and cross-sell opportunities aligned with client needs and business objectives.</li>
<li>Support marketing initiatives aimed at customer education, product awareness, and satisfaction.</li>
</ul>
Process Improvement &amp; Reporting
<ul>
<li>Refine and standardize processes for account management, documentation, and service delivery.</li>
<li>Track team metrics, customer health, churn risk, and revenue expansion trends using HubSpot and other CRM/data tools.</li>
<li>Identify trends and recommend strategies for continuous improvement.</li>
</ul>
Key Experience and Qualifications:
<ul>
<li>7+ years of experience in client-facing roles within the IT services, SaaS, or MSP space, with at least 3+ years in a leadership or managerial role.</li>
<li>Deep understanding of customer relationship management, account strategy, and the enterprise sales lifecycle.</li>
<li>Experience working with data backup, disaster recovery, cloud services, or IT managed services is highly preferred.</li>
<li>Strong leadership and team-building capabilities; proven ability to lead by example and drive high-performance culture.</li>
<li>Excellent communication, negotiation, and conflict resolution skills.</li>
<li>Proficiency in CRM platforms (HubSpot preferred) and Microsoft Office Suite (Excel, Word, PowerPoint).</li>
<li>Bachelor's degree in Business, Communications, IT, or related field (preferred).</li>
</ul>
 What We Offer: 
<ul>
<li>Competitive salary and performance-based incentives. </li>
<li>Comprehensive benefits package, including health, dental, and vision insurance. </li>
<li>401K program with company matching </li>
<li>A dynamic, inclusive, and collaborative work environment. </li>
</ul>
 Assured Data Protection we value diversity and inclusivity. We offer perks such, flex holidays, robust 401k plan, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. #LI-EL1 &nbsp;
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Manager, Client Services/ Customer Success

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Warwick, RI Skilled Nursing Home Care Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
<ul>
<li>Newsweek's Best Place to Work for Diversity</li>
<li>Newsweek's Best Place to Work for Women</li>
<li>Newsweek's Best Place to Work (overall)</li>
<li>Newsweek's Best Place to Work for Women and Families</li>
<li>Glassdoor Best Places to Work</li>
<li>Forbes Best Places to Work for Women</li>
</ul>
</li>
<li>Impactful Work- Make a meaningful impact in the Jacksonville Community</li>
<li>Weekly Pay- Consistent weekly paychecks to keep your finances on track.</li>
<li>Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
<ul>
<li>We offer a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Home Health Care benefits, <a href="https://www.bayada.com/benefits" target="_blank">https://www.bayada.com/benefits</a></li>
</ul>
</li>
<li>Work-Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.</li>
<li>Career Growth- Advancement opportunities to help you grow in your career.</li>
<li>Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li>
<li>Check out our blog: <a href="https://www.bayada.com/search?q=Newsweek" target="_blank">https://www.bayada.com/search?q=Newsweek</a></li>
<li>BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Home Health Care benefits, <a href="https://www.bayada.com/benefits" target="_blank">https://www.bayada.com/benefits</a></li>
</ul>
Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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