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<h3>Job Description</h3>
Job Description365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. QUALIFICATIONS FOR CLIENT SERVICES MANAGER (CSM): High integrity Positive attitude Excellent communication skills Solution-oriented Eager / Competitive Ability to thrive and collaborate in a fast-paced environment Bachelor's Degree, preferred PRIMARY DUTIES AND RESPONSIBILITIES: Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office’s immediate and projected needs Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates Responsible for on-call duties during non-business hours and weekends as needed. Matches and evaluates candidate skills to client and consumer needs through screening and interviewing Completes necessary reference checks on candidate’s background and work experience Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts Negotiates salary, terms and conditions of employment with candidates Schedules direct care workers and field staff for initial placement and ongoing assignments Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record Incorporates direct care worker and field staff retention strategy into daily routine Responsible for learning all functionalities and operations of the branch office Adheres to and promotes company policies and procedures Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines Responsible for oversight of revenue cycle management Demonstrates a commitment to advancing 365 Health Services, LLC Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability Performs other duties as necessary BENEFITS: Health Insurance Packages Paid Time Off 401K
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Client Services Manager

<h3>Job Description</h3>
Job Description
Overview
As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company’s success! The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their pharmacy clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. 
Under the general direction of the Director, Client Services, delivers on the company’s value proposition to its clients. Cultivates and maintains on-going strategic client relationships and partnerships at all levels of the organization to achieve the revenue, growth, and retention goals of PharMerica.
This is not a remote position. Applicants must reside in or be commutable to the following territory which includes Brockton, MA, Marlborough, MA, and Warwick, RI.
75% travel in and around the posted territory. 
We offer: Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Employee Discount Program 401k Paid-time off Tuition reimbursement Non-retail/Closed-door environment
Short Term Incentive Bonus
If your passion is service excellence and top-quality care come join our team and apply today!
*Position will be posted for a minimum of 7 business days
 
Responsibilities
• Deploys advanced, consultative, and strategic approach to account management. This includes the successful implementation and promotion of various corporate initiatives • Engages with the C-Suite, Regional or Facility leadership to discuss Quarterly Business Reviews and Pharmacy Optimization Services • The Corporate Account Manager owns client issue escalation and resolution process. Working directly with key internal partners, the Account Manager achieves timely responses on all issues along with setting proper expectations for clients • Manages their client base through the company’s CRM software. This includes the tracking and management of activities, tasks, contacts, and other material events with clients. It will also document the up-selling of products and solutions, and how those relate to the overall retention strategy • On a quarterly or semi-annual basis, is responsible for the preparation and participation in a Book of Business Review with Management • Collaborates and assists the sales team in serving the account • Frequently prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training and oversees the implementation of new facilities. The Corporate Account Manager will also provide educational materials to facilitate compliance with procedures, tools, and resources • Works with other disciplines (credit/collections, contracting, and marketing) to assure that corporate billing and receivables standards are achieved • May attend corporate/networking events and conferences• Establishes productive, professional relationships with key personnel in partner accounts • Performs other tasks as assigned 
 
Qualifications
Education/Learning Experience:
<ul>
<li>Required: Bachelor’s Degree in business or related field</li>
<li>Desired: MBA</li>
</ul>
Work Experience:
<ul>
<li>Desired: Previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting</li>
</ul>
Skills/Knowledge:
<ul>
<li>Required: Ability to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem-solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team</li>
<li>Desired: SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing</li>
</ul>
Behavior Competencies:
<ul>
<li>Required: Customer service orientation, adaptability, interpersonal/communication orientation, planning/organizing, results oriented, problem solver, training and development focused; effective decision-maker; commitment to process improvement; innovative; organizational/job knowledge</li>
</ul>

Account Manager, Client Services

<h3>Job Description</h3>
Job Description
Overview
As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company’s success! 
The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.
This position requires entails 75% travel throughout TN, LA, and MS area. Ideal location to reside is within those locations, preferrably Memphis, TN
In order to meet the needs of our Clients and PharMerica standards, this position cannot be performed remotely outside of the given area.
The ideal candidate has experience in client retention in a long-term care pharmacy setting.
We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
This position will be posted for a minimumof 8 days
 
Responsibilities
<ul>
<li>Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations</li>
<li>Accountable for all aspects of client relationships; primary go-to person for your client base</li>
<li>Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR’s) and Pharmacy Optimization Services (PSOP’s)</li>
<li>Leads client contract renewal process in collaboration with other key PharMerica stakeholders</li>
<li>Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients</li>
<li>Manages their client base through the company’s CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.
<ul>
<li>Own your Client Book of Business – be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer’s needs, delivering world class service</li>
</ul>
</li>
<li>Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources</li>
<li>Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation</li>
<li>Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved</li>
<li>Represents PharMerica at corporate/networking/client events and conferences</li>
<li>Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor's degree or equivalent experience</li>
<li>Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting</li>
<li>Ability to communicate to all levels of management</li>
<li>Excellent time-management and basic computer skills</li>
<li>Advanced Microsoft Office proficiency</li>
<li>Outstanding problem-solving skills</li>
<li>Experience in root cause analysis</li>
<li>Ability to collaborate cross-functionally</li>
<li>Experience working within a collaborative team</li>
<li>Experience in a project management and client-facing customer service role</li>
<li>Strong background with the ability to manage multiple priorities and deadlines at once</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
*Position will be in-person with potential for Work From Home 
*20-25% travel required
 
Responsibilities
• Deploys advanced, consultative, and strategic approach to account management. This includes the successful implementation and promotion of various corporate initiatives • Engages with the C-Suite, Regional or Facility leadership to discuss Quarterly Business Reviews and Pharmacy Optimization Services • The Corporate Account Manager owns client issue escalation and resolution process. Working directly with key internal partners, the Account Manager achieves timely responses on all issues along with setting proper expectations for clients • Manages their client base through the company’s CRM software. This includes the tracking and management of activities, tasks, contacts, and other material events with clients. It will also document the up-selling of products and solutions, and how those relate to the overall retention strategy • On a quarterly or semi-annual basis, is responsible for the preparation and participation in a Book of Business Review with Management • Collaborates and assists the sales team in serving the account • Frequently prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training and oversees the implementation of new facilities. The Corporate Account Manager will also provide educational materials to facilitate compliance with procedures, tools, and resources • Works with other disciplines (credit/collections, contracting, and marketing) to assure that corporate billing and receivables standards are achieved • May attend corporate/networking events and conferences• Establishes productive, professional relationships with key personnel in partner accounts • Performs other tasks as assigned 
 
Qualifications
Education/Learning Experience:
<ul>
<li>Required: Bachelor’s Degree in business or related field</li>
<li>Desired: MBA</li>
</ul>
Work Experience:
<ul>
<li>Desired: Previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting</li>
</ul>
Skills/Knowledge:
<ul>
<li>Required: Ability to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem-solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team</li>
<li>Desired: SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing</li>
</ul>
Behavior Competencies:
<ul>
<li>Required: Customer service orientation, adaptability, interpersonal/communication orientation, planning/organizing, results oriented, problem solver, training and development focused; effective decision-maker; commitment to process improvement; innovative; organizational/job knowledge</li>
</ul>

<h3>Job Description</h3>
Job Description
We are offering an exciting opportunity for an IT Client Services Manager in Minneapolis, Minnesota. This role is based in the Hi-Tech Engineering industry and involves managing Tier 1 and Tier 2 IT teams, ensuring efficient IT service delivery, and implementing continuous improvement initiatives. This position will be onsite.
 
Responsibilities:
• Manage Tier 2 IT Support team and ensure effective technical support to end-users, including performance monitoring, key metric tracking, and process improvement.
• Act as a primary contact for our Tier 1 Managed Service Provider (MSP) and ensure service level agreement compliance and value for money.
• Facilitate communication and collaboration between Tier 2 support team and Tier 3 team, ensuring smooth escalation of complex issues.
• Oversee in-office support, executive support, and company-wide delivery.
• Manage key processes, including Incident Management, Change Management, Request Management, and Asset Management.
• Define and track key performance indicators (KPIs) for each ITSM process, report on performance, and identify areas for improvement.
• Ensure compliance with established IT policies and procedures.
• Identify and implement opportunities for process improvement and automation within the support structure and across IT operations.
• Stay current with the latest technologies and trends in IT operations management and service delivery.
• Assist with IT Lab equipment management and manage End-User lifecycle management.
• Manage End-User Assets management and assist with contracts and software negotiations related to Tier 2.
• Minimum of 5 years of experience in a similar role within the Hi Tech Engineering industry • Proficiency in Active Directory and Group Policy • Extensive knowledge of Backup Technologies • Demonstrated ability in Microsoft Windows and O 365 • Experience with Computer Hardware and Configuration Management • Proven track record of providing Tier 2 Support • Ability to provide effective Technical Support • Exceptional Leadership Skills • Demonstrated experience in Technical Leadership • Strong problem-solving abilities • Excellent verbal and written communication skills • Degree in Computer Science, Information Systems or a related field is preferred • Ability to work in a fast-paced environment and manage multiple tasks simultaneously • Team player with the ability to work independently when needed.

IT Client Services Manager

<h3>Job Description</h3>
Job Description
Client Services Case Manager - Community Action Partnership
To Apply: An Application of Employment must be completed and returned to <a href="mailto:mariar@dickinsoncap.org" target="_blank">mariar@dickinsoncap.org</a>. Applications can be found here: Careers | Community Action Dickinson
GENERAL SUMMARY OF RESPONSIBILITIES:
Coordinates and implements delivery of Client Support Services, including: housing stability (rental assistance, security deposits), utility payment assistance, and household budget management. Provide families and individuals referrals to appropriate agency and community resources.
SPECIFIC JOB RESPONSIBILITIES:
The job responsibilities listed do not include all the specific tasks which the employee may be expected to perform.
<ol>
<li>
Demonstrated support for the agencies mission, goals and values.
</li>
<li>
Participates in strategic planning of the program and direction of the program.
</li>
<li>
Assists the Program Director by keeping within the fiscal constraints of the budget.
</li>
<li>
Identifies professional and organizational issues and trends suggesting action, facilitating change and participates in restructuring of programs and services.
</li>
<li>
Maintains staff, client and agency wide confidentiality at all times.
</li>
<li>
Serves as liaison between departments in the agency and with other agencies and programs to fulfill the mission of the agency.
</li>
<li>
Prepares various statistical and narrative reports to meet all Agency, Government and Grant requirements.
</li>
<li>
Attends meetings, workshops, and training sessions as required by the Program Director.
</li>
<li>
Participates on program related committees as approved by the Program Director.
</li>
<li>
Is required to travel by ground or air to meetings, conferences, trainings, etc.
</li>
<li>
Assists with the program inventory, as well as securing necessary equipment and supplies.
</li>
<li>
Monitors all volunteers and clients within the department.
</li>
<li>
Continues professional growth through educational and training experiences in their field.
</li>
<li>
Pick up and deliver items for the agency using company or personal vehicle.
</li>
<li>
Meets and interviews clients, completes paperwork and submits applications for eligibility.
</li>
<li>
Utilize program software to monitor client information and services.
</li>
<li>
Maintain considerable knowledge of new legislation, statutes and administrative rules as it applies to housing/apartment management.
</li>
<li>
Maintains a high level of organizational protocol within the program.
</li>
<li>
Process client applications for assistance.
</li>
<li>
Maintains records on Agency client tracking software.
</li>
<li>
Assists with Self-Sufficiency Case Management which includes assessments, referrals and developing goals/action plans.
</li>
<li>
Provides one-on-one personal financial counseling to analyze and assess individual financial concerns.
</li>
<li>
Assist with Agency client services programs including Representative Payee Program, Veteran Program, food program, apartment management and answering incoming calls.
</li>
<li>
Assists with distribution of the Supplemental Commodity Food Program.
</li>
</ol>
SUPERVISORY RESPONSIBILITIES:
None
POSITION QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES):
Required
<ol>
<li>Associates Degree in Social Work, Business Administration, or related field is required. BS/BA Degree in Business Administration, Social Work or related field is preferred.</li>
<li>Minimum of three years full-time experience in two of the three areas: personnel, operational and/or financial management.</li>
<li>
Experience working with people from various socio-economic and educational backgrounds.
</li>
<li>
Must possess a valid driver’s license and insurable driving record.
</li>
<li>
Demonstrated ability to establish a positive rapport with staff, clients, other agencies, businesses and the community.
</li>
<li>
Demonstrated ability to effectively communicate both in written and oral forms.
</li>
<li>
Proficient with computers and software to include Windows, Internet, Microsoft Office software and other office equipment.
</li>
<li>
Utilization and implementation of the client-tracking system within 3 months of hire.
</li>
<li>
Demonstrated personal budgeting skills.
</li>
<li>
Certified as a Family Development Specialist or will obtain certification within 2 years from date of hire.
</li>
</ol>
PHYSICAL DEMANDS:
Constantly: Vision correctable to near 20/20.
Frequently: Sitting, walking, stooping, crouching, kneeling, reaching horizontally and vertically, standing, bending, balancing, use of arms, legs, hands and feet and fine motor skills, color discrimination, peripheral and depth perception, talking and hearing, running, climbing stairs and ladders, crawling, twisting and turning trunk, rapid mental-muscular coordination, reaching down and overhead, pushing and pulling, lifts and carries up to 25 pounds.
WORK ENVIRONMENT:
Frequently: Works in a variety of working conditions including indoor in controlled and uncontrolled environments as well as outside in weather extremes. High stress situations.
 #hc164284

Client Services Case Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening.
Job Description 
The Senior Area Manager, Client Services will be a key member of the fast-paced Client Services Organization. The individual will work cross-functionally and contribute to the business expansion in the assigned area by leading a team of Regional Supervisors and associates who provide outstanding customer service to Oncology healthcare providers and offices and sales support. The ideal candidate must possess innovative, creative thinking skills to ensure the organization provides cutting-edge client experience. Provide strong, consistent leadership and direction, translate company and department vision into measurable goals and objectives for the team, and help team members understand how they contribute to Guardant Health’s success.
Responsibilities
<ul>
<li>Oversee a team responsible for inbound and outbound calls to customers, providers &amp; patients, problem case resolution, capturing customer complaints and concerns, assisting with portal account set up &amp; troubleshooting</li>
<li>Lead a team of 25+ that aligns with the field sales organization and provides exceptional sales support to the assigned Area field team</li>
<li>Leverage sales directors and account executives/managers to ensure Guardant is providing consistent high-level client satisfaction and best-in-class customer experience</li>
<li>Build Client Services strategy, processes and procedures in collaboration with the Center of Excellence during product launches to operationalize Guardant Health’s Therapy Selection and Longitudinal Monitoring Oncology Product Portfolio and Offerings</li>
<li>Direct account managers and client service associates to ensure problem cases are resolved quickly and compliantly; identify gaps through rigorous data analysis and help improve workflows strategically</li>
<li>Drive projects and initiatives with sales leaders and their teams virtually and in person to facilitate collaboration and to meet volume goals, customer satisfaction and other business objectives • -</li>
<li>Manage team communication: phone, email and web inquiries from clients, sales representatives and patients, while always demonstrating a positive and professional image for Guardant Health</li>
<li>Establish team resource plan, hire, train, coach, audit, perform competency assessments for a team of Customer Service Supervisors and Associates in collaboration with other Client Services Area leaders. Provide regular feedback to CSAs on their performance and identify areas of improvement</li>
<li>Lead team meetings to update and train staff on procedures, share best practices, help plan and execute team engagement strategies</li>
<li>Serve as a point of contact for client and internal escalations, take ownership of escalated situations and drive resolution</li>
<li>Create, compile and present quality metrics internally and at audits conducted by the FDA</li>
<li>Build and define team KPIs for metrics-based performance evaluation of the team and business</li>
<li>Evaluate data from CRM (SFDC), LIMS, Tableau, derive actionable insights, suggest performance and process improvements proactively</li>
<li>Present area business performance to company executives at departmental MBRs and QBRs and coach regional supervisors to do the same</li>
<li>Advocate for the customer, patients and needs of the Client Services team in cross-functional meetings</li>
<li>Collaborate cross functionally with Clinical Operations, Compliance, Software, Product, Sales, Marketing and Reimbursement departments in developing efficiencies/processes between the functional areas to ensure that SOPs and best practices for each department are met</li>
<li>Drive efficiencies through planning and implementation of process changes that will help sustain and grow client accounts through partnering with the Center of Excellence</li>
<li>Establish training program and create training materials for the department in collaboration with the Center of Excellence including departmental procedures and Standard Operating Procedures (SOP)</li>
<li>Provide vacation/PTO coverage for other Client Services Oncology Area leaders</li>
<li>Demonstrate flexibility and adaptability in a fast-paced dynamic environment</li>
</ul>
Qualifications 
<ul>
<li>Bachelor’s degree in Biological Sciences or similar discipline is required</li>
<li>12+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is needed</li>
<li>Minimum 5+ years of experience independently managing a remote &amp; geographically- dispersed customer service/support/account management team with greater than 20 employees in diagnostics</li>
<li>Prior experience in the Oncology space is preferred</li>
<li>Experience working within a commercial team and ability to collaborate with and influence senior leaders cross functionally is a must</li>
<li>Ability to run excel functions (eg vlook up, pivot tables, statistics), generate reports, dashboards, graphs to monitor team performance, workload and other business metrics</li>
<li>Critical independent thinking skills for anticipating and managing risks, setting KPIs and data mining and reporting team and business performance to senior leadership proactively is necessary</li>
<li>Excellent problem solving and crucial conversation skills for resolving escalated situations with clients and internal teams</li>
<li>Proven track record of successful achievement of goals/objectives; focused on results &amp; the ability to focus on achieving daily, weekly, and long-term goals</li>
<li>Quick learner and decision maker who can work collaboratively in an operationally complex multi-product environment and demonstrates ability to lead and adapt to rapid product launches, changing procedures and policies with excellent change management skills</li>
<li>Strong leadership presence and ability to work independently, communicate proactively and prioritize team activities accurately while managing critical deadlines</li>
<li>Extensive knowledge of using and designing workflows in SFDC</li>
<li>Excellent written and verbal communication skills and demonstrated ability to present to executive team</li>
<li>Flexibility with respect to working hours (including company holidays) based on client and company needs is a must</li>
<li>Ability to travel domestically (up to 15%) for training and meetings is required</li>
<li>Location: The candidate can be based anywhere in US, ideal candidate will be based within 50 miles of Guardant Health Palo Alto Office</li>
<li>Hours and days may vary depending on business needs including availability to work on Guardant holidays to help patients as needed</li>
</ul>
 Additional Information 
Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays.&nbsp;We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
The US base salary range for this full-time position is $109,650 to $150,750. The range does not include benefits, and if applicable, bonus, commission, or equity.&nbsp;The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any).
For positions based in Palo Alto, CA or Redwood City, CA, the base salary range for this full-time position is $129,000 to $177,350. The range does not include benefits, and if applicable, bonus, commission, or equity.
Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.
Employee may be required to lift routine office supplies and use office equipment.&nbsp;Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment.&nbsp;Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to&nbsp;<a href="mailto:Peopleteam@guardanthealth.com" target="_blank">Peopleteam@guardanthealth.com</a>
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our&nbsp;Privacy Notice for Job Applicants.
Please visit our career page at:&nbsp;<a href="http://www.guardanthealth.com/jobs/" target="_blank">http://www.guardanthealth.com/jobs/</a>

Senior Manager, Client Services

<h3>Job Description</h3>
Job Description
Starting pay: 65,000-72,000
Let’s talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast. Let’s talk about Perks! At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry – One block from light rail transit– Dress for your Day – Canteen Avenue C (market) &amp; Foodsby food delivery – Sporting event tickets frequently raffled off – Paid time off to volunteer for corporate sponsored events – Wellness programs … you get the idea! Let’s talk about Opportunity! As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you’ll fit right in! Canteen One offers a variety of career opportunities, including:
<ul>
<li>Customer Service</li>
<li>Accounts Receivable / Consolidation Services</li>
<li>Finance / Accounting</li>
<li>Client &amp; Account Management</li>
<li>Vendor Relations / Operations</li>
<li>Information Technology</li>
</ul>
great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
The Client Services Manager has direct customer service contact with our clients in support of our vending programs by analyzing business performance and developing and executing new programs. This position assists in operational set-up, expediting day-to-day service problems, preparing Executive Summaries, proformas, conducting financial analyses, and making recommendations to improve profitability. The goal is to provide outstanding service to our customers that builds and sustains long-term relationships, resulting in high customer satisfaction and contract renewals and extensions.
Essential Duties &amp; Responsibilities
<ul>
<li>Assure accurate and timely financial reporting</li>
<li>Inspect reports and summaries to look for possible gaps</li>
<li>Perform ongoing analysis of the portfolio of business managed by analyzing vendor, client, and Canteen One financial performance</li>
<li>Make recommendations and present information to the corporate client’s contact</li>
<li>Assure accurate financial expectations for renewals/bids in working with the Sales group</li>
<li>Facilitate meetings with internal resources to address issues</li>
<li>Build, maintain, and sustain relationships with clients</li>
<li>Have quarterly meetings and business reviews with all top 20 customers</li>
<li>Serve as a communication point for all of Canteen One and ensure all relevant information is facilitated throughout the entire Canteen One organization</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree with a minimum of three years of service business/account management experience required, or a high school diploma with two years post-secondary education with an equivalent of five years of service business experience with three years in account management</li>
<li>Proven financial analysis skill set</li>
<li>Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation required</li>
<li>Demonstrated ability to use both analytical and intuitive judgment and sound decision-making in interpreting, developing, and applying new methods and policies that affect the business</li>
<li>Proven ability to work independently and to grow and maintain long-term positive internal and external work relationships</li>
<li>Demonstrated ability to prepare, analyze, and present business reviews to Client contacts that explain our programs in detail and make recommendations for additional growth opportunities</li>
<li>Timeliness and accuracy coupled with the demonstrated ability to prioritize and organize business requirements</li>
<li>High level of proficiency in Excel, Word, and Outlook required</li>
<li>PowerPoint software experience preferred</li>
</ul>
Apply to Canteen One&nbsp;today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates at Canteen Oneare offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.&nbsp;
Req ID:&nbsp;1411878
Canteen One&nbsp;
ISAAC Warren SMITH

Client Services Manager- Minneapolis, MN

<h3>Job Description</h3>
Job DescriptionHybrid - Chicago, IL - Client Accounting Services Manager - Excellent benefits, compensation and company culture! This Jobot Job is hosted by: David Rueff Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $90,000 - $150,000 per year 
A bit about us:
 We are a highly competitive flexible top CPA firm in Chicago. We consistently have the most talented employees and stive for success together. We are a company that promotes promotion within and have great benefits and competitive salaries. INTERESTED? Please reach out: <a href="https://jobot.com/apply/client-accounting-services-manager/458414187?utm_source=ZipRecruiter" target="_blank">https://jobot.com/apply/client-accounting-services-manager/458414187?ut…</a> / 949-691-1418 
Why join us?
 
<ul>
<li> Great Leadership Opportunity With Work Life Balance</li>
<li> Highly competitive base pay</li>
<li> Great benefits</li>
<li> Top Chicago Firm</li>
<li> Tight knit culture </li>
<li> Family environment</li>
</ul>
 
Job Details
 We are currently seeking a qualified and experienced individual to join our team as a Client Accounting Services Manager. The ideal candidate should possess the following qualifications: Qualifications: 6 or more years of extensive experience in full cycle accounting. Proven track record of working with privately held companies, with a focus on non-publicly traded entities. Previous or current employment in public accounting, with a preference for candidates with audit or accounting services background. Responsibilities: Oversee and manage client accounting services, ensuring the delivery of high-quality financial solutions. Utilize a depth of expertise in full cycle accounting to address complex financial challenges. Collaborate with privately held companies to meet their unique accounting needs. Requirements: Possess a minimum of 6 years of experience in full cycle accounting. Demonstrate experience in working with privately held companies (non-publicly traded). Previous or current employment in public accounting, preferably with a background in audit or accounting services. Additional Considerations: Candidates must have daily access to a vehicle. Willingness to commute to client locations and any of our three offices, as necessary. If you are a CPA-qualified professional with a wealth of experience in full cycle accounting, specifically within privately held companies, and have a background in public accounting, we encourage you to apply for the Client Accounting Services Manager role. Join our team and play a crucial role in providing top-notch financial solutions to our valued clients. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Client Accounting Services Manager

<h3>Job Description</h3>
Job Description
Blue &amp; Co., LLC, is a dynamic and innovative accounting firm that provides growth-committed entrepreneurial clients with accounting and consulting services. With a commitment to excellence and a track record of success, we seek a dedicated Client Accounting Services (CAS) Manager or Senior Manager to join our Louisville, Kentucky office. In this role you will help drive our strategic growth initiatives while delivering exceptional client service and providing strong guidance and mentorship to our existing staff. This role will also support practice growth through industry knowledge, client support and community relations, and business development activities.
Job Duties:
<ul>
<li>Provide accounting and finance services and leadership to our clients across a wide array of industries, including entrepreneurial small businesses, construction, and beverage.</li>
<li>Provide internal support for our clients with day-to-day accounting duties and provide oversight and strategic direction in financial decisions.</li>
<li>Management and oversight of the production and presentation of financial statements and results.</li>
<li>Build and expand relationships with clients and community contacts, contributing to the overall growth of the Louisville office and the firm.</li>
<li>Develop and maintain insightful analytical reports.</li>
<li>Drive the implementation of best practices and efficiencies.</li>
<li>Timely responsiveness to client inquiries.</li>
<li>Proactively work with tax teams to provide tax planning and preparation support.</li>
<li>Plan and manage workflows, scheduling, and training of staff and senior accountants within the CAS Practice.</li>
<li>Perform various other duties to support the continued growth and success of the CAS Team.</li>
</ul>
Qualifications:
<ul>
<li>6+ years of current or recent public accounting experience.</li>
<li>Strong accounting software skills, including QuickBooks (required). </li>
<li>Some sales tax and payroll tax experience preferred</li>
<li>Proven ability to lead a team, execute on strategy and develop team members</li>
<li>Demonstrated ability to oversee and manage engagements, prioritize engagements, and supervise/motivate staff</li>
<li>Well-organized, able to multi-task and prioritize, attentive to detail and possess solid interpersonal communications skills.</li>
</ul>
#LIHybrid

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