<h3>Job Description</h3>
Job DescriptionDescription:
Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking Seasonal Team Leader - Customer Service Representative to join our team in the U.S.
 
Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place to Work, with 2,000 team members in the Philippines, Colombia, Eastern Europe, and the U.S. 
Why Peak Support?
 
If you want to work for high-growth companies, Peak Support is the place to be. Our clients range from early-stage startups with fewer than five employees to unicorns with valuations well over $1 billion to old-line companies re-imagining themselves. We have been profitable from day one and we are proud that in our first five years, we grew entirely through client referrals.
 
We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.
 
Peak Support is actively working to create a diverse, equitable and inclusive company. Applicants will be considered without regard to race, color, religion, gender, gender identity or expression, disability, sexual orientation, national origin, age, or veteran status.
Work from Home PLUS
 
Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.
 
Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. When we can, we get together in person. We believe that building offline relationships is critical to successful online work.
 
We’re looking for individuals who:
<ul>
<li>Have prior tax experience—ideally having worked at a tax firm or possessing a strong understanding of federal and state tax regulations.</li>
<li>Are comfortable working with Personally Identifiable Information (PII) and Tax Return Information (TRI), maintaining the highest standards of confidentiality.</li>
<li>Possess strong emotional intelligence, including the ability to self-regulate, demonstrate empathy, and be self-aware in customer interactions.</li>
<li>Are fast learners with the ability to quickly grasp different processes, products, and services.</li>
<li>Are resourceful and capable of thinking outside the box to find solutions.</li>
<li>Demonstrate a strong work ethic and operate with integrity.</li>
<li>Possess above-average oral and written communication skills.</li>
<li>Thrive as independent workers with minimal supervision and can make or recommend sound decisions in challenging situations.</li>
<li>Have excellent interpersonal skills and can collaborate effectively with team members and clients.</li>
<li>Are skilled in coaching and can effectively communicate with team members about strengths and areas for improvement.</li>
<li>Exhibit strong analytical and problem-solving abilities.</li>
<li>Are detail-oriented and committed to accuracy.</li>
<li>Are open to shifting schedules, flexible with work hours, and willing to work on holidays as needed.</li>
<li>Align with the company's core values.</li>
<li>Can positively communicate process changes with team members.</li>
<li>Are proficient in multitasking and can handle multiple responsibilities efficiently.</li>
<li>Have advanced knowledge of Excel and Google Sheets.</li>
<li>Can create detailed and insightful reports for analysis and decision-making.</li>
<li>Are proactive in identifying and addressing issues before they escalate.</li>
</ul>
 
What you'll do:
<ul>
<li>Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance.</li>
<li>Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team, and offer ongoing developmental coaching.</li>
<li>Responsible for selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies.</li>
<li>Act as the main point of contact to all team members asking specific information on products, services, policies, quality, etc., and explain not only how things are done, but why.</li>
<li>Communicate any challenges and updates to the Client Success Manager.</li>
<li>Provide insights on how the team works, analyze the data, identify opportunities and come up with action plans to improve.</li>
<li>Track, manage and review reports to understand the performance of all team members (Attendance, Client KPIs, and any internal Metrics).</li>
<li>Comfortably talk about the numbers during business reviews with the clients or with the Peak Support Leaders.</li>
<li>Send end of day/end of week reports.</li>
<li>Monitor team attendance on a daily basis.</li>
<li>Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed.</li>
<li>Create and maximize relationships with client partners.</li>
<li>Create a positive work environment through member engagement; resolve member relation issues in a professional and timely manner.</li>
<li>Participate in cross-functional meetings to review information received from operational support functions - Training, Quality, Analytics, IT, and partner to define action plans that will resolve issues and drive continuous improvement.</li>
<li>Implement best practices and overdeliver for clients, drive consistent performance, evaluate staffing needs, and adjust meet changing requirements.</li>
<li>Update the leadership team on any issues/updates about the accounts.</li>
<li>Ad hoc tasks as required.</li>
</ul>
Requirements:
 
This is a seasonal position looking to be filled from December 2025 - April 2026. This person MUST be able to work weekends and possible evening shifts.

Seasonal Team Leader - Customer Service Representative

<h3>Job Description</h3>
Job DescriptionJob Description 
Ingram Content Group&nbsp;(ICG) is currently seeking a Director, Applications and Integration Development to&nbsp;join our team in&nbsp;LaVergne, TN&nbsp;(Greater Nashville area). This person provides leadership to development staff and managers.&nbsp;&nbsp; Acts as a cooperative leader in the creation of innovative, cost-effective, bug-free interactive software solutions.&nbsp; Works with customers, business partners, technical staff, and other key stakeholders to resolve complex problems with software and responds to suggestions for improvements and enhancements.&nbsp; Manages the application product portfolio and provides strategic vision and leadership.&nbsp; Communicates with the Product Advisory Board to develop, manage, and maintain advanced product line roadmaps, priorities and timelines. This position will be hybrid and work from the Ingram headquarters 4 days per week.
Want to help explore and build new ways to deliver content to the world?&nbsp;
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.  We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization.   Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. 
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways.  If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you!&nbsp;
The ideal candidate will have the following minimum qualifications:
<ul>
<li>Bachelor’s degree in computer science or related field</li>
<li>10+ years’ experience in Application Development, API and Integrations</li>
<li>5+ years management corporate IT experience</li>
</ul>
We have a preference for:
<ul>
<li>Experience working on tool consolidation without compromising the technical and business capability enablement</li>
<li>Experience leading EDI teams using IBM Sterling suite of Products like B2Bi, PEM, API Governance, gateway etc.</li>
<li>Knowledge of any UI/UX Front-End frameworks like React or Vue.js</li>
<li>Ability to use major RDBMS like MySQL or PostgreSQL or SQL Server and any form of NoSQL like Mongo or Couchbase to invest in developing trends and core skills</li>
<li>Knowledge of modern project life cycle methodology (Lean RUP, agile), Service Life Cycle (SLC), Release and Change</li>
<li>Knowledge of Java, .NET or other relevant core development language.</li>
<li>Knowledge of B2C Customer Service</li>
<li>Knowledge of cloud best practices and technologies.</li>
<li>Knowledge of DevSecOps best practices.</li>
<li>Ability to learn and employ new applications</li>
<li>Ability to work on a team</li>
<li>Problem solving skills</li>
<li>Ability to create schedules, and meet deadlines and milestones</li>
</ul>
The Director of Application &amp; Integration Development key responsibilities are:
<ul>
<li>Lead all the efforts in the Application Engineering and Integration Services areas.</li>
<li>Mentor, coach, and develop Managers, Principals and Engineers.</li>
<li>Assesses and comments on code as it is developed.</li>
<li>Assist with identifying gaps in current capabilities and provide clear directions to the teams in managing the current while building the solutions for the future.</li>
<li>Assists the upper management by providing inputs for technology modernization strategies</li>
<li>Identifies Standards of code for “cross-pollination” to other projects.</li>
<li>Oversight for development of proposals and prototypes.</li>
<li>Manages software development processes.</li>
<li>Works closely with operation teams to insure sound operation and delivery of service.</li>
<li>Determines project assignments for development managers</li>
<li>Budgeting and tracking expenses regularly</li>
<li>Works directly with clients to integrate and support products.</li>
<li>Works with leadership team to plan future R&amp;D projects.</li>
<li>Investigates new technologies, creating prototypes for business teams.</li>
<li>Works with Account Managers and Business team on responses to client RFP’s and integration requests.</li>
<li>Determines new features with appropriate and effective design.</li>
<li>Works with direct reports to build technical strategy and roadmaps</li>
<li>Leads the discussion to deliver estimates for engineering efforts.</li>
<li>Determines/creates an effective structure and organization.</li>
<li>Engages with clients to understand their needs and demands&nbsp;</li>
<li>Assesses applicability of tools/software for development projects.</li>
<li>Researches solutions to bugs and other software performance issues.</li>
<li>Plan and executes the people related activities like Talent Management, employee training, succession planning and performance appraisals</li>
</ul>
Hiring Salary Range:&nbsp;$170,000k&nbsp;-&nbsp;$215,000k.&nbsp;This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information 
Perks/Benefits:
<ul>
<li>A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
<ul>
<li>20 vacation days &amp; 12 sick days accrued annually and 3 personal days</li>
<li>401K match, Life and AD&amp;D, Employee Assistance&nbsp;programs, Group Legal, &amp; more</li>
<li>Wellness program with access to&nbsp;onsite gym and basketball court for associates</li>
</ul>
</li>
<li>Encouraged continued education with our tuition reimbursement program</li>
<li>Financial and in-kind opportunities to engage with non-profits in your community
<ul>
<li>Company match program for United Way donations</li>
<li>Volunteer opportunities and in-kind drives for non-profits throughout the year</li>
</ul>
</li>
<li>Take breaks or brainstorm in our game room with ping pong &amp; foosball</li>
<li>Casual Dress Code &amp; Flexible Schedules (per team)</li>
</ul>
The world is reading,&nbsp;and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.&nbsp;
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
<ul>
<li>EOE-Race/Gender/Veterans/Disabled</li>
<li>We participate in EVerify.</li>
<li>EEO Poster in English</li>
<li>EEO Poster in Spanish</li>
</ul>

Director, Applications & Integration Development

<h3>Job Description</h3>
Job DescriptionJob Description 
Ingram Content Group&nbsp;(ICG) is currently seeking a Senior Java Software Engineer to&nbsp;join our team in&nbsp;LaVergne, TN&nbsp;(Greater Nashville area). This person delivers enterprise-grade software solutions with high customer impact. Leads architecture and development activities with a specialization in at least one major enterprise IT application, one major database platform, and one major operating system.&nbsp; Performs all aspects of the development life cycle. Acts as the senior technical programmer for the assigned enterprise system and/or application of responsibility. Delivers results through independent contributions and through mentoring of junior engineers. This position will be hybrid and work from the Ingram headquarters 3 days per week.
Want to help explore and build new ways to deliver content to the world?&nbsp;
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.  We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization.   Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. 
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways.  If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you!&nbsp;
The ideal candidate will have the following minimum qualifications:
<ul>
<li>Bachelor’s degree in computer science or related field</li>
<li>6+ years’ experience in full stack development experience using Java</li>
<li>5+ years relational database experience</li>
</ul>
We have a preference for:
<ul>
<li>Experience developing applications with various versions of Java or JavaEE</li>
<li>Experience using Databases (SQL and or NoSQL DB’s)</li>
<li>Experience&nbsp;with front end technologies (JavaScript, Node.js, Angular, React, or others)</li>
<li>Experience with Git</li>
<li>Experience leading or mentoring a group of developers</li>
<li>API development experience</li>
<li>Microservices architecture experience</li>
<li>Experience with cloud-based technology and Docker/Kubernetes</li>
<li>Experience with open source product</li>
</ul>
The Sr Java Software Engineer key responsibilities are:
<ul>
<li>Develops and modifies internal and external-facing software applications</li>
<li>Provides full application development life cycle support including specifications, prototypes, unit tests and risk assessments</li>
<li>Works with team members to identify and enforce design patterns, standards, etc.</li>
<li>Explores new technologies and development techniques</li>
<li>Coordinates with users and product owners to gather requirements</li>
<li>Provides on-call support on a rotating basis for all production-related problems, including support during non-business hours. May be required to provide support as a backup to the on-call associate where key knowledge exist</li>
<li>Performs data modeling and architecture development.</li>
<li>Reviews and evaluates application workflow and user experience.</li>
<li>Leads and executes testing to ensure the program meets the specified requirements.</li>
<li>Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance and deployment.</li>
<li>Champions innovation and expands sphere of influence through mentoring and guidance.</li>
<li>Works with user/customer community, business analysts, and architects to capture system requirements and design.</li>
<li>Leverages a technical network to collaborate across the organization</li>
</ul>
Hiring Salary Range:&nbsp;$108,000k&nbsp;-&nbsp;$138,000k.&nbsp;This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:&nbsp; the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information 
Perks/Benefits:
<ul>
<li>A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
<ul>
<li>15 vacation days &amp; 12 sick days accrued annually and 3 personal days</li>
<li>401K match, Life and AD&amp;D, Employee Assistance&nbsp;programs, Group Legal, &amp; more</li>
<li>Wellness program with access to&nbsp;onsite gym and basketball court for associates</li>
</ul>
</li>
<li>Encouraged continued education with our tuition reimbursement program</li>
<li>Financial and in-kind opportunities to engage with non-profits in your community
<ul>
<li>Company match program for United Way donations</li>
<li>Volunteer opportunities and in-kind drives for non-profits throughout the year</li>
</ul>
</li>
<li>Take breaks or brainstorm in our game room with ping pong &amp; foosball</li>
<li>Casual Dress Code &amp; Flexible Schedules (per team)</li>
</ul>
The world is reading,&nbsp;and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.&nbsp;
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
<ul>
<li>EOE-Race/Gender/Veterans/Disabled</li>
<li>We participate in EVerify.</li>
<li>EEO Poster in English</li>
<li>EEO Poster in Spanish</li>
</ul>

Sr. Java Software Engineer

<h3>Job Description</h3>
Job Title: Sr. Java Software Engineer
Location: Columbus, OH (Onsite)
Job Type: W2 Contract / 6 Months
 
Note: The client is looking only for GC/USC
 
Overview:
We’re building an onshore development team to standardize authentication across more than 15 enterprise applications. This role focuses on creating secure, scalable API solutions using Spring Boot, Apigee, and OAuth/OpenID Connect that integrate with our enterprise identity platform (Ping Federate). You’ll work closely with Cybersecurity, API platform, and application teams to ensure a unified login approach across the organization.
Key Responsibilities:
<ul>
<li>Design, develop, and deploy secure APIs and services using Java Spring Boot.</li>
<li>Implement API gateways and integrations using Apigee.</li>
<li>Apply OAuth 2.0 and OpenID Connect standards to authentication workflows.</li>
<li>Collaborate with Cybersecurity and platform teams to align with enterprise identity standards.</li>
<li>Support and guide application teams transitioning to the standardized authentication framework.</li>
<li>Contribute to code reviews, best practices, and mentoring junior developers.</li>
</ul>
Must-Have Skills:
<ul>
<li>Strong experience with Java Spring Boot.</li>
<li>Proven knowledge of OAuth 2.0 (OpenID Connect preferred) or SAML2.</li>
<li>Hands-on expertise with Apigee API gateway.</li>
</ul>
Nice-to-Have Skills:
<ul>
<li>Familiarity with Ping Federate or similar identity platforms.</li>
<li>Knowledge of token handling and cardholder data security.</li>
<li>Experience with enterprise-level authentication migrations.</li>
</ul>
Additional Details:
<ul>
<li>Full-time, onshore role with opportunities to collaborate with offshore teams.</li>
<li>Work on a high-impact initiative critical to enterprise security and standardization.</li>
</ul>

W2 Contract Req: Sr. Java Software Engineer (Local/Onsite/Columbus, OH)

<h3>Job Description</h3>
Job Description
Digital Control Incorporated (DCI) is the world’s leading supplier of underground locating and steering products for the horizontal directional drilling (HDD) industry. Since the introduction of this revolutionary technology 30 years ago, Digital Control has been at the forefront of trenchless technologies that enable the efficient installation of underground utilities such as fiber optic, telecom, gas, and water lines world-wide. DCI’s products are valued for their durable design, ease of use and uncompromising commitment to customer service.
DCI is seeking a Sr. Product Manager to drive global product strategy, partner with R&amp;D in achieving New Product Development (NPD) and assure market success for products assigned. This highly collaborative role requires an understanding of applicable technology, knowledge of relevant DCI industries and markets, ability to uncovering unmet customer needs, and to applying modern practices for sales enablement. Working with a team of product managers, engineering project managers, engineering team architects and leaders in the organization, you'll apply your knowledge of NPD and industrial applications to shape our product ecosystem's strategic product roadmap. Managing key product lines, you will ensure seamless integration with our broader product suite while delivering customer value and driving requirements that consider the needs across global markets.
Responsibilities
This position requires tight partnership with the R&amp;D and (Outbound) Marketing teams.
Perform Industry and Market Research
<ul>
<li>New products and businesses: Identify new products and/or new business opportunities consistent with the corporate strategy. Research opportunities sufficiently well to justify investments to stakeholders.</li>
</ul>
<ul>
<li>Industry: Become the resident expert on the competitors and competitive offerings for your assigned product area and/or industry or market segment.</li>
<li>Market: Become the resident expert on the customers and customer needs for your product area and/or market segment.</li>
<li>Visit customers: Research will require both paper studies and travel to understand customers and those who have chosen to purchase competitive products.</li>
</ul>
Create New Product Strategies
<ul>
<li>Product Strategy: Define a winning product strategy for your assigned product area and/or market segment that also considers other elements of the DCI ecosystem (hardware and software) and aids a winning overall ecosystem. For a winning ecosystem, product managers must align with each other on key decisions, features and requirements.</li>
<li>Project Portfolio Management: Prior to product roadmaps, work with other product managers and the R&amp;D team to propose (for the Leadership Team) an investment plan in new products that accounts for and balances risk/payback, new/old markets, high margin/price-sensitive markets, high growth/low growth markets, etc. Allow this to feed decisions on the product roadmap.</li>
<li>Product Roadmap: Working with other product managers and the R&amp;D team, develop a roadmap proposal (for the Leadership Team) that is financially justifiable as the best use of funds, and accounting for the balance accepted for Project Portfolio Management.</li>
<li>Acquisition Strategy: Consistent with the DCI corporate strategy and your product strategy, propose (to the Leadership Team) acquisition opportunities. Justify them in terms of strategic alignment, synergies and financials.</li>
<li>Diversification Strategy: Consistent with the DCI corporate strategy and aligned with other guidance given by the Leadership Team, propose (to the Leadership Team) diversification opportunities. Justify them in terms of strategic alignment, synergies and financials.</li>
<li>New product launch Strategy: Work with the (Outbound) Marketing team to develop the strategy for launching new products, including key areas on which to focus messaging.</li>
</ul>
New Product Details and Justification
<ul>
<li>Project Financial Valuation: At various points in in the New Product Introduction (NPI) process, perform (or refresh) Project Financial Valuation (using approved tools and methods) to justify new product and/or new business opportunities.</li>
<li>Product Requirements (with R&amp;D): During the “fuzzy front end” of the NPI Process (prior to the “Development” phase) work with R&amp;D leaders to create and refine Product Requirements Documents (PRDs). Requirements must focus on winning user experience as well as the internal needs of all functional areas (customer service, manufacturing, etc.). They must also align with the needs of the entire DCI product ecosystem.</li>
<li>Projections for Financial Impact of New Products: Aid in creating a full financial projection of the impact of New Product plans to demonstrate how revenue and profit will be impacted by these plans.</li>
</ul>
Lifecycle Management
<ul>
<li>Current product issues: Various issues may arise with current products. For those product areas assigned to you, consider these current issues of the highest priority since they may have a direct impact on a customer or on a potential sale. Typical needs include decisions on how or whether to deploy software defect corrections, ROI for hardware compliance in a new country, and redesign vs. life-time-buy decisions.</li>
<li>EoX: The responsibility for decisions and coordination for End-of-Sale, End-of-Life, End-of-Support also fall on this position.</li>
</ul>
Communication
<ul>
<li>Exceptional writing skills are required for this position. Communication will be required to various internal partners, key stakeholders and field employees. You must be able to craft compelling, concise, consistent messages that inspire trust and drives alignment.</li>
<li>Will be required to influence senior stakeholders.</li>
</ul>
Miscellaneous 
<ul>
<li>Process Improvement: As always, continuous improvement is essential. Participate in NPI Implementation Retrospectives and own/drive post-launch Market Retrospectives.</li>
<li>Autonomy: Must operate with a high degree of autonomy and handle complex, high-impact, and highly visible products. Must be able to handle high levels of ambiguity.</li>
<li>Mentoring: May be required to mentor other Product Managers.</li>
<li>Travel: Up to 25% travel may be required.</li>
</ul>
Requirements
<ul>
<li>Bachelor’s degree in engineering, science or a related field, or equivalent experience</li>
<li>7+ years of experience in Product Management or similar roles</li>
<li>Experience in manufacturing companies</li>
<li>Experience in market and industry research</li>
<li>Experience in developing product strategy and roadmap planning</li>
<li>Experience with customer-centric solutions and product definitions</li>
<li>Experience working with engineering teams.</li>
<li>Ability to navigate construction sites and other potentially hazardous environments.</li>
<li>Strong ability to communicate technical concepts, make trade-offs, and evaluate new ideas.</li>
<li>Exceptional business writing skills with the ability to explain complex ideas to varied audiences.</li>
</ul>
Desired Skills and Knowledge
<ul>
<li>Bachelor’s or Master’s degree in business</li>
<li>Experience with electronic measurement devices, systems and/or products.</li>
<li>Industry experience in manufacturing, construction, tools, or other heavy industries involving technical products in diverse environments.</li>
<li>Experience with Voice of the Customer (VOC) or similar processes</li>
<li>Experience with Project Financial Valuation tools and metrics</li>
<li>Experience in working with UX design, mechanical, electrical, and software engineering teams.</li>
<li>Experience with common project management methodologies.</li>
<li>Working knowledge of Lean, Agile, and Scrum methodologies.</li>
<li>Experience with Project Portfolio Management.</li>
<li>Experience as a designer in New Product Development (NPD).</li>
<li>Proficiency with tools like scheduling tools (like MS Project and Asana), bug tracking tools (like Jira) and documentation sharing tools (like Confluence and SharePoint).</li>
</ul>
Benefits
<ul>
<li>Unparalleled health benefits (PPO plan with no deductibles, no co-pays, DCI covers 99% of costs)</li>
<li>Quarterly bonuses: we all share in the success of the company</li>
<li>Professional development</li>
<li>401k match (3% match from DCI regardless of participation, 5% maximum match, 100% vested immediately)</li>
<li>22 days PTO</li>
<li>Parental leave</li>
<li>Company covers 100% of payroll taxes for state family medical leave</li>
<li>11 annual paid holidays plus 1 floating holiday</li>
<li>Winter break (we are closed the last week of each year)</li>
<li>See more benefits information here.</li>
</ul>
Compensation:
<ul>
<li>DCI is proud to offer comprehensive compensation packages including competitive base pay and discretionary quarterly profit sharing bonuses to all part-time and full-time team members. Base pay is reviewed at a minimum on an annual basis.</li>
<li>Pay range: $148,200 - $172,400 per year. To ensure equity, our compensation philosophy is to bring people into new roles in the range of the mid-point of that role. Factors considered for pay include the level of skill, experience, training, external market factors, and internal value. </li>
<li>Profit sharing bonus: Over the last 3 years, quarterly bonuses ranged between 11% and 17%. Future bonuses could be higher or lower depending on company profits.</li>
</ul>
Why DCI?
Work hard, play often... DCI employees are innovative and creative. Our open (forest-like) work environment creates free flowing conversations across all functions. We have gaming days; Lego challenges and ping pong matches to build on our creativity when one hits a roadblock. If that is not enough, our employees bring their four-legged companions (dogs) to work and can take them for a walk around the Green River trail. 
DCI takes pride in caring a lot about our employees. We believe that employees should not be burdened with benefits expenses, so we provide lucrative health care plans unmatched in most other companies. We also like to eat at DCI and find any excuse to celebrate the most random holidays (Pi Day, Chocolate Ice Cream Day, etc.) We have monthly catered lunches, a fully stocked snack area, sporting tickets, wellness competitions, and most importantly a team of people who will tell you that DCI is the best place they've ever worked. This is evident by our long service team and low turnover. 
We Celebrate Inclusion:
DCI is an equal opportunity employer. Employment at DCI is based solely on a person's merit and qualifications directly related to professional competence. DCI does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
It is DCI’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. The Company's EEO policy includes the full &amp; complete support of the Company and all levels of leadership. Because it's just the right thing to do. We hope you think so too.

Sr. Product Manager

<h3>Job Description</h3>
Job DescriptionLot Attendant – Join Our Fast-Paced Automotive Team
We’re looking for a reliable and energetic Lot Attendant to join a dynamic automotive team. This role is essential to ensuring vehicles are clean, organized, and ready for customer delivery. If you take pride in your work, enjoy being outdoors, and thrive in a team-oriented environment, this could be a great fit.
Key Responsibilities
<ul>
<li>Wash and detail vehicle interiors and exteriors using proper tools and cleaning agents</li>
<li>Pre-rinse and pre-wash heavily soiled vehicles</li>
<li>Inspect vehicles for cleanliness and overall condition</li>
<li>Move vehicles safely around the lot and maintain organized parking areas</li>
<li>Follow company policies and safety procedures</li>
<li>Support the team with additional tasks as needed</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Valid driver’s license with a clean driving record</li>
<li>Strong attention to detail and pride in your work</li>
<li>Ability to work outdoors in various weather conditions for extended periods</li>
<li>Excellent communication skills and a team-first attitude</li>
<li>Self-motivated, goal-oriented, and enthusiastic</li>
<li>A sense of humor and a passion for creating great customer experiences</li>
<li>Must be able to lift up to 50 pounds and stand for long periods</li>
</ul>
Work Environment
This role involves working both indoors and outdoors, often in varying weather conditions. The pace is quick, and the team is collaborative and driven. You’ll be expected to juggle multiple tasks, take initiative, and contribute to a positive workplace culture.
Company Culture
We value bright individuals who are ready to roll up their sleeves and take on new challenges. Our team is passionate about delivering exceptional service and building something meaningful together. When the work is done, we enjoy friendly competition with ping pong and corn hole tournaments — but make no mistake, we move fast and expect you to keep up.
Apply Today
If you're ready to join a team that values hard work, creativity, and a great attitude, we’d love to hear from you.
Job Type &amp; Location
This is a Contract position based out of Heath, OH.
Pay and Benefits
The pay range for this position is $15.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Heath,OH.
Application Deadline
This position is anticipated to close on Nov 13, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email <a href="mailto:astoncarteraccommodation@astoncarter.com" target="_blank">astoncarteraccommodation@astoncarter.com</a> for other accommodation options.

Lot Attendant

<h3>Job Description</h3>
Job Title : IAM Consultant (With Okta)
Location: Denver, CO
Duration: Long-term
Note : Hybrid (3 Days in a week)
Description:
We are seeking an experienced Identity and Access Management (IAM) Consultant to lead and support the migration from Ping Identity to Okta in a large enterprise environment.
 
<ul>
<li>10+ years of overall experience in Identity and Access Management.</li>
<li>Develop a comprehensive migration roadmap from Ping to Okta.</li>
<li>Identify dependencies, risks, and mitigation strategies.</li>
<li>hands-on experience with Ping Identity (PingFederate, PingAccess, PingOne).</li>
<li>experience implementing and managing Okta (Workforce or CIAM).</li>
<li>Define and execute test plans for user provisioning, authentication, and access policies.</li>
<li>Recreate authentication, authorization, and federation configurations in Okta.</li>
</ul>

IAM Consultant (With Okta)

<h3>Job Description</h3>
Job DescriptionLead&nbsp;the&nbsp;Future&nbsp;of&nbsp;Analytics&nbsp;—&nbsp;Where&nbsp;Insight&nbsp;Meets&nbsp;ImpactDo you see opportunity in ambiguity? Can you turn raw data into strategic breakthroughs? If you’re energized by the challenge of a blank canvas and driven to lead with purpose, we want you on our team.&nbsp;Why&nbsp;This&nbsp;Role&nbsp;Will&nbsp;Inspire&nbsp;You:
<ul>
<li>Be&nbsp;a&nbsp;Visionary&nbsp;Leader:&nbsp;Step into a high impact leadership role where your voice shapes the future. You’ll be a key player in driving business growth and innovation.</li>
<li>Empower&nbsp;and&nbsp;Inspire:&nbsp;Lead a talented team of quantitative associates. Mentor, motivate, and multiply their impact as you guide them to uncover insights, build solutions, and influence strategic direction.</li>
<li>Collaborate&nbsp;Without&nbsp;Boundaries:&nbsp;Work cross functionally with teams across the organization. We break down silos so you can build up ideas.</li>
<li>Own&nbsp;the&nbsp;Outcome:&nbsp;From&nbsp;ideation&nbsp;to&nbsp;execution,&nbsp;you’ll&nbsp;take&nbsp;full&nbsp;ownership&nbsp;of&nbsp;your&nbsp;projects—and&nbsp;gain&nbsp;visibility&nbsp;with&nbsp;senior&nbsp;leadership&nbsp;along&nbsp;the&nbsp;way.</li>
<li>Solve&nbsp;Real&nbsp;Problems:&nbsp;Use&nbsp;your&nbsp;analytical&nbsp;expertise&nbsp;to&nbsp;tackle&nbsp;complex&nbsp;challenges.&nbsp;Your&nbsp;work&nbsp;will&nbsp;directly&nbsp;influence&nbsp;lending&nbsp;decisions&nbsp;and&nbsp;performance&nbsp;strategies.</li>
<li>Build&nbsp;a&nbsp;High-Performing&nbsp;Team:&nbsp;Create&nbsp;a&nbsp;culture&nbsp;of&nbsp;excellence.&nbsp;Provide&nbsp;actionable&nbsp;feedback,</li>
<li>Drive Data-Backed Decisions: Join a team that reviews over&nbsp;$100B in loans annually and implements 100+ pricing changes each year. Your insights will shape critical business decisions.</li>
</ul>
Leadership Levels We’re Hiring For:We’re growing—and we’re looking for leaders at every stage of their journey.
<ul>
<li>Manager&nbsp;(5–9&nbsp;years&nbsp;experience):&nbsp;Lead&nbsp;teams,&nbsp;drive&nbsp;execution,&nbsp;and&nbsp;deliver&nbsp;results.</li>
<li>Director (10-14 years&nbsp;experience): Set strategy, mentor future leaders, and elevate performance.</li>
<li>Vice&nbsp;President&nbsp;(15+&nbsp;years&nbsp;experience): Shape vision, influence enterprise-wide decisions, and lead with impact.</li>
</ul>
About the team: We live by our Guiding Principles: Integrity, Partnership, Principled Entrepreneurship, Initiative, Fulfillment, and Humility. Our culture values humility, pragmatism, and the wisdom to know what can be solved. We believe in the power of collaboration, thriving on the motto "Better Together." Our vibrant environment encourages innovation, with fun activities like mini-golf, Super Mario Kart, and competitive ping pong. If you're looking for a place where your contributions are celebrated and fun is part of the daily routine, you'll find your home with us!&nbsp;Why&nbsp;Spartanburg?&nbsp;This charming and up-and-coming city in Upstate South Carolina has so much to offer! Known for its vibrant culinary scene, scenic trails, and proximity to Atlanta, Charlotte, and the Blue Ridge Mountains, Spartanburg is a hidden gem.&nbsp;About&nbsp;American&nbsp;Credit&nbsp;Acceptance&nbsp;(ACA): We’re not just navigating the road ahead - we’re building it. As a national leader in auto finance with over $5 billion in assets and a history of 20% annualized growth, we empower emerging credit consumers to achieve their financial goals while creating opportunities for our team to shape the future of our industry.&nbsp;Ready&nbsp;to&nbsp;Lead&nbsp;with&nbsp;Insight?&nbsp;We’re looking for innovative thinkers and problem-solvers - people who can&nbsp;build&nbsp;the&nbsp;car,&nbsp;not&nbsp;just&nbsp;drive&nbsp;it. At ACA, analytics isn’t just about interpreting data; it’s about crafting strategies, engineering solutions, and designing systems that fuel our success. If you’re ready to roll up your sleeves, think creatively, and make a lasting impact, ACA is where your expertise can truly drive change.&nbsp;EEO StatementACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.California Privacy Notice&nbsp;As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our&nbsp;Employee Privacy Notice.&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Head of Analytics

<h3>Job Description</h3>
Job Description Who we are.Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products – we want to hear from you.&nbsp;We lead with technical expertise, but that is just the tip of the iceberg – the ‘Why’ matters. At Platinum, we don’t hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients You.Platinum Technologies currently has an opportunity for an experienced Cyber Security Engineer to help advance the security posture and lead the organization’s Identity, Credential, and Access Management (ICAM) environment&nbsp;into compliance with Zero Trust operational and compliance requirements.&nbsp;We are offering a competitive sign-on bonus and relocation assistance for qualified candidates. Located at MacDill AFB, Tampa, Florida. Candidate must hold an active TS/SCI clearance. &nbsp;What you get to do.•Install, configure, and integrate the government-purchased Radiant Logic and SailPoint software suites.•Design and implement a federated Master User Record&nbsp;by integrating Radiant Logic with authoritative sources like Active Directory •Automate provisioning, deprovisioning, and role-based access assignments across applications and systems.•Enable identity governance workflows: Connect SailPoint to the MUR to establish foundational governance functions, including user access requests, approvals, and certification campaign•Drive integration of authoritative identity sources, attribute-based access controls (ABAC), and continuous monitoring to strengthen security posture and ensure adherence to federal cybersecurity mandates.•Collaborate with cross-functional teams to develop roadmaps, policies, and compliance frameworks that operationalize Zero Trust principals and support audit readiness•Design, develop, and implement security concepts, controls, and mechanisms.•Define and enforce identity and access control policies that align with organizational security and compliance standards.•Enforce information systems security policies to ensure compliance with regulatory and organizational security requirements.•Stay updated on emerging threats, vulnerabilities, and cybersecurity best practices to enhance organizational security posture.&nbsp;Required Skills.•BA/BS and minimum 2 -4 years of relevant experience •Active TS/SCI Clearance.•Current DoD 8140 - IAT II Certification (e.g., CompTIA Security, GICSP, CCNA Security, Cisco SCOR exam, CySA+).&nbsp;•Demonstrated experience in ICD 503 certification and accreditation processes.• Radiant Logic/SailPoint/Ping&nbsp;Certifications•Hands-on technical expertise in cybersecurity, including security assessments, system auditing, and secure system development. &nbsp;Preferred Skills.•Strong written and verbal communication skills.•Familiarity with NIST SP 800-207 (Zero Trust Architecture) and OMB M-22-09 requirements.•Knowledge of Identity threat detection, risk-based authentication, Master User Record (MUR) or identity data consolidation• Hands-on experience with IAM tools (SailPoint, Okta, Ping Identity, ForgeRock, CyberArk, Azure AD, Radiant Logic).•Strong understanding of identity lifecycle management, provisioning, and deprovisioning.•Proficiency in scripting languages (PowerShell, Python, Bash, Java, or Groovy for SailPoint customization). The Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Cyber Security Engineer (Sign On Bonus included)

<h3>Job Description</h3>
Job Description
LHH is working with a Financial Services company based on the East Coast that is looking to hire a SailPoint Systems Admin who has a strong background in IIQ to join our team for a 1 year project (very strong possibility of extension and/or conversion for the right candidate). The role will be 100% remote.
<ul>
<li>
Candidates MUST be willing to work as a w2 employee of LHH to be considered for this role.
</li>
</ul>
The IAM Systems Engineer II is responsible for deployment, configuration, integration, and operation of IAM systems that implement IAM regulatory controls.
 We are seeking technical expertise in SailPoint Identity Security Cloud (ISC) and IdentityIQ to design, implement, and manage IAM solutions across the organization. The ideal candidate will possess a strong technical background in identity governance, lifecycle management, access control, and access certification, and will work closely with information security, infrastructure, and application teams to ensure the security, compliance, and completeness of user access controls.
Position Accountabilities
· Provide strong technical support to the IAM engineering team and our SailPoint Migration partners as Atlantic Union Bank transitions from IdentityIQ to SailPoint Identity Security Cloud (ISC)
· Provide operational support for IdentityIQ while migration to ISC in progress
· Collaborate in the development, configuration, and administration of the SailPoint ISC platform to design, implement, and automate LCM, RBAC, access provisioning, and more
· Design, develop, and implement automated processes for user lifecycle management, access requests, and access certifications to improve efficiency and reduce manual interventions.
· Build custom connectors for our client’s business applications for automated provisioning and user access data aggregation
· Provide second and third-level support for IAM-related issues; investigate, troubleshoot, and resolve issues related to SailPoint, system integrations, or identity management workflows
· Work with risk and compliance, internal audit, external regulatory examiners to demonstrate the design, operation and effectiveness of IAM controls
· Collaborate with Compliance, Audit, HR, and business units to maintain regulatory compliance (e.g., SOX, FFIEC, GLBA, PCI-DSS)
Position Qualifications
Experience
· Minimum of 5 years’ strong engineering experience on SailPoint IGA platforms:
o Must have at least 1 year of engineering experience on SailPoint ISC (ideally in configuration)
o Can have a combination of up to 4 additional years of experience on ISC, IdentityNow, or IdentityIQ
o Up to 2 years of operational support for SailPoint platforms may be substituted for engineering experience
· Minimum of 5 years’ experience with formal system engineering discipline through rigorous and systematic application of engineering principles and best practices to design, develop, and deploy systems and solutions
· Experience integrating SailPoint ISC or IIQ with Active Directory, Office 365, UKG Pro, Workday, Avanti, ServiceNow, Splunk, Okta, and other similar platforms
· Minimum 5 years’ experience building custom objects, tasks, rules, applications, workflows, email templates, etc. in SailPoint
· Minimum of 1 year experience with JavaScript, PowerShell, Python, or similar scripting/programing languages
· Minimum 2 years' experience building custom connectors using SCIM, REST APIs, Web Services, JDBC, LDAP, etc.
· 4+ years of experience with System Development Lifecycle (SDLC) – requirements analysis, design, implementation, testing, deployment, and maintenance
· In-depth understanding of security protocols and frameworks like LDAP, AD, SAML, OAuth, and OpenID Connect
· In-depth understanding of Identity Governance and Administration (IGA), Single Sign-On (SSO), Multifactor Authentication (MFA), and Privileged Access Management (PAM)
· In-depth understanding of Active Directory, Azure AD, Ping Identity, Okta, and similar platforms
· Proficiency with Jira, Ivanti, ServiceNow, or similar ITSM platforms required 
· Demonstrated understanding of information security policies, standards, and industry leading practices
· 5+ years of experience writing IAM or Information Security procedures, processes, and standards
Education
· Associate or bachelor’s degree in computer engineering, computer science, information security, or related field required. Associate or bachelor’s degree in other fields with 8+ years’ experience in IAM or related fields acceptable
· SailPoint Identity Security Professional Certification and/or Identity Security Engineer Certification strongly preferred
· Professional security management certification such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials are a plus
 Pay Details: $37.00 to $66.00 per hour Search managed by: William Staadt Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www-uat.lhh.com/us/en/candidate-privacy" target="_blank">https://www-uat.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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