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<h3>Job Description</h3>
Position Description Serco is seeking to fill a fast-paced, growing, and dynamic role of Technical Writer and Editor to support our Satellite Ground System organization. This role is an individual contributor supporting engineering documentation activities on one or more assigned programs. The Technical Writer works with a Logistics Planner and team of Engineers to develop MIL-STD Technical Manuals (TMs), training packages, and Contract Delivery Requirement List (CDRL) documentation. This is an agile program using 2-week sprints and tracking work in JIRA. Responsibilities include: 
<ul>\n
<li>Cross team collaboration is required as you will need to interface with a Logistics Planner, System Engineers, and Software Developers to understand and document hardware, software, and maintenance concepts.</li>
\n
<li>Documentation is done in Adobe FrameMaker, Microsoft Office, and PowerPoint.</li>
\n</ul>
\n Qualifications To be successful in the role, you will have: 
<ul>\n
<li>5 Years of experience</li>
\n
<li>Active DoD Secret security clearance investigated within the last 5 years.</li>
\n
<li>Bachelors degree in Technical Writing/Communications, English, or in STEM.</li>
\n
<li>Proficiency in Adobe FrameMaker, Adobe Acrobat, Microsoft Office (Word, PowerPoint, and Visio).</li>
\n
<li>Experience with SharePoint Administration.</li>
\n
<li>Experience writing documentation to MIL-STD 40051 and/or other MIL-STDs.</li>
\n
<li>The ability to travel up to 10% of the time.</li>
\n</ul>
\n Additional desired experience and skills: 
<ul>\n
<li>Technical Writing background in software and maintenance documentation.</li>
\n
<li>Experience editing/manipulating line art and applying callouts in Adobe Illustrator and other editors.</li>
\n
<li>Experience with all stages of Lifecycle Logistics documentation, including Validation, Verification, Maintenance Engineering Evaluations (MEEs), Instructor and Key Personnel (IKP) Training, and Logistics Demonstrations.</li>
\n
<li>Experience developing and/or using Maintenance Allocation Charts (MACs), Repairable Parts and Special Tools Lists (RPSTLs), and Level of Repair Analysis (LORAs).</li>
\n
<li>Satellite Communications experience.</li>
\n
<li>An IAT Level 1 or higher certification (i.e. COMPTIA A+ or higher) is desired, but can be obtained within 6 months of starting if not already available.</li>
\n
<li>Excellent communication, interpersonal, and team collaboration skills</li>
\n
<li>Experience working in an Agile framework</li>
\n
<li>Experience or familiarity with XML and/or PTC ArborText</li>
\n</ul>
\n If you are interested in supporting and working with a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: <a href="https://www.serco.com/na/careers/benefits-of-choosing-serco" target="_blank">https://www.serco.com/na/careers/benefits-of-choosing-serco</a>. If you require an accommodation with the application process please email: [email&nbsp;protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email&nbsp;protected]. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). 
<ul>\n
<li>Medical, dental, and vision insurance</li>
\n
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
\n
<li>401(k) plan that includes employer matching funds</li>
\n
<li>Tuition reimbursement program</li>
\n
<li>Life insurance and disability coverage</li>
\n
<li>Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
\n
<li>Birth, adoption, parental leave benefits</li>
\n
<li>Employee Assistance Plan that includes counseling conditions</li>
\n
<li>Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.</li>
\n</ul>
\n To review all Serco benefits please visit: <a href="https://www.serco.com/na/careers/about-us" target="_blank">https://www.serco.com/na/careers/about-us</a>. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email&nbsp;protected].

Technical Writer

<h3>Job Description</h3>
Company Overview:
Process Alliance is a leading engineering consultancy firm dedicated to delivering innovative solutions in engineering, automation, manufacturing services, and medical devices. With a commitment to being a better model of problem solving, we have been at the forefront of providing cutting-edge engineering services to clients across the life science industry. Our team of experts thrives on solving complex challenges and driving technological advancements to meet the evolving needs of our clients.
 
Overview:
We’re hiring a deviation writer to join a pharmaceutical manufacturing team in Indianapolis, Indiana. This full-time, on-site role is ideal for an early-career scientist or engineer with 1–2 years of experience in GMP manufacturing or quality support.
Key Responsibilities:
<ul>
<li>Write detailed deviation reports, documenting investigations in compliance with GMP standards</li>
<li>Collaborate with cross-functional teams (QA, manufacturing, QC, engineering) to gather data and support root cause analysis</li>
<li>Ensure timely closure of deviations and support CAPA documentation as needed</li>
<li>Participate in deviation trending and reporting to drive continuous improvement</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in a scientific or engineering or related field</li>
<li>1–2 years of experience in the pharmaceutical industry</li>
<li>Experience writing or supporting GMP deviation investigations preferred</li>
<li>Packaging experience is a plus</li>
<li>Quality Control Lab experience is a plus but not required</li>
<li>Strong analytical and writing skills</li>
<li>Familiarity with quality systems is a plus</li>
</ul>
 
About Our Culture:
At Process Alliance, we strive to be a better model for how problems are solved, and solutions are delivered. We believe in providing a supportive and inclusive work environment where employees can thrive both personally and professionally. Join our team and be part of a company that is shaping the future of engineering solutions.
 
Learn more about us:
Visit our website at <a href="http://www.processalliance.com" target="_blank">www.processalliance.com</a> to explore our projects, expertise, and the impact we make in the engineering and consultancy space.
 
Process Alliance is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Deviation Writer

<h3>Job Description</h3>
Job DescriptionDescription:
Description
Bobcat of Boston is under new ownership! Join our Bobcat of Boston team. As part of the family that includes Bobcat of New Hampshire, Bobcat of Cape Cod and Bobcat of South Shore, we're looking for individuals who are passionate about our brand and are excited to be a part our growth. Are you interested in a career in the equipment industry? Do you value your weekends for rest and relaxation? Look no further! At Bobcat of Boston, we are closed on weekends. Don't miss out on being part of our dynamic team.
 
Why Work Here
<ul>
<li>We have had significant growth over the last 4 years!</li>
<li>Our leadership has created an amazing work environment for our employees!!</li>
<li>Regular employee appreciation lunches are a thing and are also celebrated with our local first responders!</li>
<li>Laughing, working hard, enjoying the people you work with is what makes a great company.</li>
<li>Employees pay zero dollars out of their paycheck for employee health insurance! We also pay 75% of the cost for your dependent's health insurance. And, we pay the first $3,000/$6,000 of the deductible.</li>
<li>We give you a 100% company match up to 4% on your 401(k) retirement plan contributions! That’s a dollar-for-dollar match!</li>
<li>Need some time off to balance work and life? We've got you covered with generous PTO, paid holidays and floating holidays!</li>
</ul>
More About Us
<ul>
<li>We are the region’s premier source of compact landscape, construction and snow removal equipment.</li>
<li>Our team owns the largest Bobcat dealers in Northern New England.</li>
<li>We have one of the largest rental fleets in the region.</li>
<li>We offer some of the newest and most advanced equipment including Bobcat's newest Garden Maintenance Equipment (GME).</li>
</ul>
Essential Responsibilities
<ul>
<li>Greet customers and work to build a good customer relationship that creates confidence in the company’s products and services.</li>
<li>Work with customers to determine service needs. Refer to service history and recommend additional needed service, where appropriate relating to maintenance work, parts and accessories, to ensure complete customer satisfaction.</li>
<li>Schedule customers for specific drop off and pick up times.</li>
<li>Accurately estimate and document all work and associated charges on the repair order. Confirm how costs will be covered – by customer, through warranty/extended warranty, or company policy.</li>
<li>Issue repair order to service technician to get work order completed.</li>
<li>Keep customer informed and updated on the repair status of their equipment, including parts on order and status of total cost of the repair.</li>
<li>Once completed, verify that quality control audits have been done to ensure completion of the work according to the customer’s request. Review and explain repairs and associated costs with customers.</li>
<li>Call the customer and arrange for pick up and payment of services.</li>
<li>Close work orders in a timely manner.</li>
<li>Handle minor customer concerns and complaints and work to provide positive resolution to satisfy the customer.</li>
<li>Escalate more complex issues to the Service Supervisor for resolution.</li>
</ul>
 Requirements:
Requirements
Essentials to be Qualified
<ul>
<li>1-2 years of experience as a service writer in the equipment, construction or motor vehicle industry.</li>
<li>Excellent customer service skills.</li>
<li>Solid computer proficiency</li>
<li>Strong written and verbal communication skills.</li>
<li>Strong work ethic including being dependable and punctual.</li>
<li>Strong computer proficiency and basic math skills.</li>
<li>Ability to pass criminal background screening.</li>
<li>Meet the physical demands including lifting 15 lbs., sitting, standing, talking, typing and related physical activities.</li>
</ul>
Important Details
<ul>
<li>Highly Sought After Schedule: Monday – Friday, 7:30 am – 4:30 pm! No weekends!</li>
<li>Work Location: Bobcat of Boston, 20 Concord Street, North Reading, MA</li>
<li>All Our Locations: Bobcat of New Hampshire (Chichester, NH and Hudson, NH), Bobcat of Cape Cod (Bourne, MA), Bobcat of South Shore (Bridgewater, MA) and Bobcat of Boston (North Reading, MA)</li>
<li>Pay: competitive hourly rate based on experience (42.5 hour workweek). Remember, great benefits are also part of your total compensation.</li>
<li>Benefits enrollment is first of month following 30 days of employment.</li>
<li>Benefits: Health Insurance (100% company paid for Employee, 50% for 2-Person and Family coverage), Health Reimbursement Account with generous company contribution toward deductible, Dental (75% company paid), Life (100% company paid), Vision (100% employee paid), 401(k) Retirement Plan with generous 100% match up to 4% of annual salary.</li>
<li>Paid Time Off (PTO) bank accrued weekly, Paid Holidays (8) and Floating Holiday (1).</li>
</ul>
Get Started
Click "Apply Now" to get started.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by applicable federal, state or local laws.

Service Writer

<h3>Job Description</h3>
Job DescriptionDescription:
 The Service Writer serves as the primary liaison between customers, technicians, and the service team. This role is responsible for guiding customers through the service process, preparing accurate repair orders, recommending services, supporting technician workflow, and ensuring a high-quality customer experience. The Service Advisor helps maintain efficient shop operations while upholding Limited Auto’s standards for transparency, communication, and professionalism. 
Requirements:
Safety
<ul>
<li>Ensure all repair orders reflect necessary safety documentation and technician notes.</li>
<li>Follow all dealership, OSHA, and environmental compliance procedures.</li>
<li>Maintain a clean, organized, and safe work environment for staff and customers.</li>
<li>Wear appropriate PPE (safety glasses, footwear, gloves when needed) when entering shop areas.</li>
<li>Ensure vehicles are parked, moved, and staged safely in accordance with shop protocols.</li>
<li>Properly document any safety concerns, hazards, or near-miss incidents.</li>
</ul>
Responsibilities
<ul>
<li>Greet customers promptly and professionally in person, by phone, or via email.</li>
<li>Listen to customer concerns, document symptoms, and translate them into clear repair orders.</li>
<li>Communicate recommended services, pricing, and timelines with transparency and accuracy.</li>
<li>Provide status updates throughout the repair process and notify customers of changes or approvals needed.</li>
<li>Explain completed work and ensure customer understanding and satisfaction.</li>
<li>Handle escalated customer concerns calmly and professionally.</li>
<li>Create, update, and close repair orders accurately in the shop management system.</li>
<li>Document all customer concerns, technician notes, parts needs, and labor lines.</li>
<li>Review technician inspections and present findings and recommendations to customers.</li>
<li>Obtain required approvals for additional work, estimates, or diagnostics.</li>
<li>Ensure repair orders comply with legal, warranty, and internal documentation standards.</li>
<li>Schedule appointments and manage daily shop workflow to maximize efficiency and technician productivity.</li>
<li>Assign jobs to technicians based on skill level, workload, and shop capacity.</li>
<li>Communicate clearly with technicians to ensure accuracy of work requested.</li>
<li>Track vehicles through the repair process and ensure timely completion.</li>
<li>Coordinate parts ordering, delivery, and returns with vendors or internal parts staff.</li>
<li>Support inventory control for commonly used parts and supplies.</li>
<li>Review European vehicle recommendations and manufacturer maintenance schedules.</li>
<li>Upsell legitimate services based on inspection findings, mileage, and vehicle condition.</li>
<li>Prepare accurate estimates using labor guides and parts pricing.</li>
<li>Help maintain strong ARO (Average Repair Order), service sales, and shop profitability metrics.</li>
<li>Promote additional dealership services, including consignment, inspections, and detailing when relevant.</li>
<li>Assist with cashiering, payment processing, and final invoice review.</li>
<li>Coordinate loaner vehicles, ride-shares, or shuttle options as needed.</li>
<li>Maintain customer records and data accuracy in the shop software (such as Tekmetric).</li>
<li>Support warranty claims, aftermarket protection plans, or dealership-specific programs.</li>
<li>Contribute to online reviews, customer feedback follow-up, and CSI reporting.</li>
</ul>
Qualifications
<ul>
<li>1–3 years of experience as a Service Advisor, Service Writer, or similar automotive role (preferred).</li>
<li>Experience with European makes (Audi, BMW, Mercedes, VW, Porsche, Volvo, etc.) highly preferred.</li>
<li>Strong customer service, communication, and sales skills.</li>
<li>Ability to interpret basic technician notes, DTCs, and inspection results.</li>
<li>Computer proficiency: experience with shop management systems such as Tekmetric is a plus.</li>
<li>Valid driver’s license with a clean driving record.</li>
<li>Ability to work in a fast-paced environment with shifting priorities.</li>
</ul>
Physical Requirements &amp; Environment
<ul>
<li>Dealership showroom, service drive, and shop environment with regular exposure to noise, vehicles, and equipment.</li>
<li>Requires standing, walking, and occasional vehicle movement.</li>
<li>Must be comfortable communicating with customers and collaborating closely with technicians. </li>
</ul>
Benefits : Medical, Health's Savings Account (HSA) , Dental , Vision , 401k , Paid Time Off , Holiday Pay 
 
Note: This role is Fast-paced automotive environment with exposure to noise, chemicals, weather elements, and moving vehicles. Must be able to work in varying temperatures depending on?shop and?lot conditions.
 
Applicants must be able to pass a pre-employment drug test, background check, and physical. Higley Group is an Equal Opportunity Employer and provides opportunity to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national?origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

<h3>Job Description</h3>
Job Description
Are you detail-oriented, organized, and ready to take the next step in your logistics career? Join our team as an Entry Writer,&nbsp;where you’ll play a key role in ensuring smooth import operations, compliance with regulations, and outstanding service to our clients.
What You’ll Do
Responsibilities:&nbsp;
<ul>
<li>Review and organize import files to ensure all information and documentation is accurate and complete.</li>
</ul>
<ul>
<li>Communicate with Customer Service when additional documents or information are needed from clients.</li>
</ul>
<ul>
<li>Classify documentation based on operations system data and follow client-specific SOPs.</li>
</ul>
<ul>
<li>Support the Import Manager with classification and compliance needs.</li>
</ul>
<ul>
<li>Research and provide HTS or product codes when missing, ensuring accuracy for future use.</li>
</ul>
<ul>
<li>Input entry data and handle FDA (PGA) requirements, including “may proceed” releases.</li>
</ul>
<ul>
<li>Immediately notify clients when FDA exams are required (document or merchandise).</li>
</ul>
<ul>
<li>Prepare and annotate delivery orders with FDA release status.</li>
</ul>
<ul>
<li>Issue written instructions to carriers/steamship lines when shipments must be held for release.</li>
</ul>
<ul>
<li>Ensure shipments are properly released once clearance is completed.</li>
</ul>
<ul>
<li>Pass completed files to Post-Entry team for final assembly.</li>
</ul>
<ul>
<li>Monitor releases by Customs, FDA, and other authorities, and resolve census or entry errors.</li>
</ul>
<ul>
<li>Correct bill of lading and related errors promptly.</li>
</ul>
What We’re Looking For
<ul>
<li>High School Diploma or GED required.</li>
</ul>
<ul>
<li>3+ years of entry writing and/or brokerage operations experience&nbsp;(data entry &amp; PGA focus).</li>
</ul>
<ul>
<li>Experience with CargoWise One preferred; QuestaWeb a plus.</li>
</ul>
<ul>
<li>Strong knowledge of U.S. and international geography (countries, cities, ocean ports).</li>
</ul>
<ul>
<li>Proficiency in Microsoft Outlook, Word, and Excel.</li>
</ul>
<ul>
<li>Ability to work independently while delivering top-quality customer service.</li>
</ul>
<ul>
<li>Excellent attention to detail, organization, and multitasking skills.</li>
</ul>
<ul>
<li>Strong written and verbal communication abilities.</li>
</ul>
Why You’ll Love Working Here
We know our success depends on our people. That’s why we offer a competitive benefits package&nbsp;designed to support your health, well-being, and future:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
</ul>
<ul>
<li>Health Savings Account (HSA)&nbsp;– 100% employer-paid, plus $1,000 annual employer contribution</li>
</ul>
<ul>
<li>Short-Term Disability Insurance&nbsp;– 85% of base pay</li>
</ul>
<ul>
<li>Long-Term Disability Insurance&nbsp;– 60% of base pay</li>
</ul>
<ul>
<li>Life Insurance &amp; AD&amp;D Coverage&nbsp;– $25,000 each</li>
</ul>
<ul>
<li>401(k) with Profit Sharing&nbsp;(annual contribution if eligible)</li>
</ul>
<ul>
<li>Paid Time Off (PTO)&nbsp;for work-life balance</li>
</ul>
✨ Join us and be part of a team that values accuracy, efficiency, and exceptional client service. Your expertise will help keep global trade moving forward!

Customs Entry Writer

<h3>Job Description</h3>
Job Description
Overview
Amerit Fleet Solutions, one of the leading fleet maintenance companies in the U.S., is seeking an experienced and self-motivated Service Writer to join our growing team! The Service Writer will be responsible for the scheduling, customer communications, and KPI’s associated with day-to-day maintenance and repairs at our on-site Boeing facilities. Service Writer’s will work together with Amerit Fleet Managers (FM) and well as Boeing CMAs for the scheduling and tracking of all routine, preventative, and emergency maintenance repairs. Service Writers are the lynchpin for communications and status updates ensuring business partners are aware of unit status, work completed, and out of services levels. Finally, Service Writer’s will track KPI’s associated with the accounts to ensure cycle time, aging work, PM completion and downtime. 
Compensation: Competitive Pay - Paid weekly, every Friday! $29/hr. to $40/hr. (Depending on Experience)
1st Shift: Monday - Friday: 2pm to 10:30pm
The benefits of belonging – what’s in it for you? 
<ul>
<li>Competitive hourly pay – paid weekly, every Friday</li>
<li>Full benefits within 30 days</li>
<li>Medical, dental, vision, prescription drug coverage, life insurance, disability insurance</li>
<li>401(k) program</li>
<li>Paid vacation, holidays, and sick time</li>
<li>Commitment to your safety through boot and prescription safety glasses reimbursement</li>
<li>Career and learning development with an extensive training program through our Amerit University</li>
<li>Employee referral program, up to $1,000 bonus</li>
<li>ASE certification program with fee reimbursement and bonus</li>
<li>Employee recognition platform that includes opportunities to redeem points for merchandise</li>
<li>Employee Assistance Program (EAP)</li>
<li>24/7 nurse triage line</li>
<li>Employee discounts on cell phone service and entertainment tickets</li>
<li>Employee resource groups (ERGs) that foster inclusion</li>
<li>Wellness and fitness programs through our providers</li>
</ul>
What the Service Writer role looks like:
<ul>
<li>Supports the Fleet Manager (FM) in day-to-day operations for all on-site and satellite locations in your area of responsibility. </li>
<li>Service Writers will schedule all routine, preventative, and emergency maintenance throughout the facility, using a computerized maintenance management system, Corrigo.</li>
<li>Service Writers will partner with the Boeing CMA, which oversee each facility and will ensure timely communication and partnership for service, repairs and daily Corrigo updates. </li>
<li>Monitor repairs and repair orders from initial scheduling, task assignment, parts/service requirements, and task completion throughout the repair lifecycle, to include a quality review for time and materials, job coding, and customer communications when return to service. </li>
<li>Effectively communicates with all area equipment owners, technicians, managers, and suppliers to maximize productivity and minimize downtime to operational customers.</li>
<li>Maintain and monitor all due dates for all preventative and predictive maintenance to ensure 100% compliance and cycle times for scheduling. </li>
<li>Ability to partner with key stakeholders for parts, services, and transportation of Assets.</li>
<li>Build and report weekly summaries to show repairs KPIs, as well as completed and in-progress work, average cycle time, as well as PM completions. </li>
<li>Develop ongoing key performance metrics to drive efficiency and process improvement throughout the business.</li>
<li>Assist and monitor work order to invoice progress in Corrigo, partner with Amerit FP&amp;A teams to verify revenue, hours, COGs and other data for the business.</li>
<li>Highly motivated self-starter with great communication and planning skills.</li>
<li>Interprets performance data and develops periodic reports summarizing department progress toward implementing and executing the maintenance program</li>
</ul>
What our ideal candidate looks like:
<ul>
<li>Service Writer Experience </li>
<li>Fleet maintenance or Industrial maintenance experience</li>
<li>Data management</li>
<li>Demonstrated experience in providing a high level of customer service</li>
<li>Understanding of service intervals and standard repair times</li>
<li>Previous work in CORRIGO is a plus</li>
<li>Experience with BI platforms and report building</li>
<li>Minimum of 3 years of automotive / technical experience</li>
<li>Fleet maintenance, Automotive, or Industrial experience</li>
<li>Highly proficient in PowerPoint, Excel, Outlook</li>
<li>Ability to review and analyze data for weekly KPIs</li>
<li>Excellent organization, planning, and communication skills</li>
</ul>
Work Conditions:
<ul>
<li>Exposure to heavy traffic areas while performing the duties of the job.</li>
<li>Exposure to considerable amounts of dust, diesel fumes and noise.</li>
<li>Exposure to chemicals, oils, greases or other irritants</li>
<li>Access any area of the equipment or vehicle to perform necessary maintenance </li>
<li>Ability to move and position heavy objects</li>
<li>Ability to bend, stoop, crouch, kneel and crawl to repair vehicles</li>
<li>Ability to work outside in various weather conditions.</li>
</ul>
Are you ready to advance your career as a Service Writer with Amerit Fleet Solutions? Apply Today! 
<a href="https://www.ameritfleetsolutions.com/careers/easy-apply" target="_blank">https://www.ameritfleetsolutions.com/careers/easy-apply</a>
INDTG

<h3>Job Description</h3>
Job Description
BLH Technologies, Inc. is seeking an experienced Proposal Writer to support our continued growth in the Federal Government market. The Proposal Writer will be a key contributor within the Business Development team, working closely with the Chief Growth Officer to develop highly persuasive, compliant, and strategically positioned proposals and RFI responses. The ideal candidate will blend traditional proposal expertise with the ability to leverage AI-enabled tools to enhance efficiency, accuracy, and messaging quality.
Day-to-Day Responsibilities Include, But Are Not Limited To:
· Write, revise, and edit Federal Government proposal responses-including executive summaries, technical and management volumes, past performance narratives, résumés, and pricing justifications.
· Use AI-driven writing, research, analytics, and compliance tools to increase proposal quality, accelerate drafting, evaluate competitor strengths, and enhance overall persuasiveness while conducting human review.
· Organize and prepare information to develop technical volumes for audiences across human services, public health, information technology (IT), and management consulting domains.
· Analyze and synthesize information from Subject Matter Experts, research, and prior proposals to develop compelling, differentiated content and strong win themes.
· Ensure proposals meet all solicitation requirements, using both manual and AI-assisted compliance checks.
· Improve proposal quality and workflow by evaluating and redesigning writing processes, boilerplates, templates, and content libraries-including AI-powered content optimization.
· Support the Business Development and Capture team by establishing response schedules, coordinating contributors and materials, and managing proposal reviews.
· Monitor government procurement portals (e.g., SAM.gov, agency sites) and identify opportunities for expansion and sustainability.
· Edit for accuracy, clarity, tone, consistency, and adherence to review standards.
· Develop and contribute to proposal graphics and visual storytelling.
 
Requirements
· Bachelor's degree in journalism, writing, communications, language arts, or related field.
· 10+ years of federal proposal writing experience, including RFPs, RFIs, and multi-volume submissions.
· Experience in AI-assisted writing, research, compliance, or content-management tools (e.g., AI proposal accelerators, content libraries, analytics tools) or demonstrated pursuits towards AI applications skill development.
· Demonstrated understanding of the federal procurement process, evaluation criteria, and the BD/Capture lifecycle.
· Excellent writing, research, and analytical skills with a strong command of persuasive, innovative storytelling.
· Experience creating win themes, differentiators, and value propositions tailored to government evaluators.
· Strong attention to detail, editing, and compliance verification.
· Ability to work collaboratively under tight deadlines in a fast-paced environment.

Proposal Writer

<h3>Job Description</h3>
Job Description
Limon's Road Service is currently accepting applications for a Qualified, Dependable Service writer with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience
 
Requirements:
• 3+ year's experience • Assist in the day to day shop operations • Assist with invoicing and purchase orders • Inventory control • Customer communication skills
Company DescriptionFamily owned Commercial Fleet repair company. 
<h3>Company Description</h3>
Family owned Commercial Fleet repair company.

Service Writer Advisor

<h3>Job Description</h3>
Job Description
Service Advisor
Every service professional at a OPEN ROAD retail center must excel in listening,&nbsp;communicating and working efficiently to Open Road’s&nbsp;standards.&nbsp; Service Advisors help&nbsp;OPEN ROAD&nbsp;owners care for their cars and understand the value of maintaining their vehicles in accordance with&nbsp;factory guidelines. As a driver’s personal link to the Aftersales department, the&nbsp;Service Advisor establishes a critical and ongoing relationship with our clients.&nbsp; What You Do
<ul>
<li>Inspect vehicles and apply proper resources to accurately identify and verify clients’ service needs. Record them along with current vehicle and client information on the repair order.</li>
<li>Interact with customers to determine immediate&nbsp;service needs</li>
<li>Serve as a liaison between technicians and customers</li>
<li>Provide excellent customer service experience</li>
<li>Use a consultative approach to educate customers on&nbsp;services and products</li>
<li>Support&nbsp;center goals for service by generating:&nbsp;</li>
<li>High sales of services, parts, and accessories.</li>
<li>Repeat new vehicle sales by providing a premium Aftersales experience for each client.</li>
<li>Refer to service history, inspect vehicle, and recommend service to clients. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.</li>
<li>Write and verify accurate repair orders and include supporting documentation.</li>
<li>Administer new and used vehicle warranty repairs in accordance with warranty specifications.</li>
<li>Ensure requested vehicle services are performed correctly upon completion by inspecting the vehicle prior to each service delivery.</li>
<li>Perform a consultative vehicle delivery with client when work is completed.</li>
<li>Supervise cleaning and preparation of new and used vehicles.</li>
<li>Build and maintain knowledge of&nbsp;products and services via on-the-job training and participation in educational and development programs.</li>
<li>Meet requirements of state and federal law for automobile repair and consumer protection.</li>
</ul>
Successful Attributes and Skills
<ul>
<li>Excellent communication skills and ability to be a team player</li>
<li>Ability to minimize and redirect customers frustrations</li>
<li>Technically knowledgeable, experienced, or trainable on product line</li>
<li>Outgoing and patient personality with good client relations ability</li>
<li>Professional appearance</li>
<li>Excellent communication capability</li>
<li>Strong organizational skills</li>
<li>1+ years of&nbsp;Service Advisor experience</li>
<li>Technical certification a plus</li>
<li>Manufacturer certifications a plus</li>
<li>Proven track record</li>
<li>Ability to supply CSI Reports and Productivity Reports</li>
</ul>
Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five Star customer service experience”. With over 45 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. At Open Road we know our employees, and their achievements, drive our culture and success.
Our Total Compensation Rewards Program includes: &nbsp;
BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance
BONUSES - Rewards achievement of specific business goals, in eligible positions
BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as:
<ul>
<li>Medical, Dental and Vision Plans</li>
<li>Vacation Time</li>
<li>Personal Time</li>
<li>Short and Long Term Disability</li>
<li>Life Insurance</li>
<li>401(k) Retirement Plan with employer match</li>
<li>Manufacturer Certifications</li>
<li>Leadership Training Programs</li>
<li>Vehicle Purchase Discounts</li>
<li>Wellness Initiatives</li>
<li>Volunteer Time</li>
</ul>
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nfRJzMpAcN

Service Advisor / Writer

<h3>Job Description</h3>
Job Description
Service Advisor
Kinnaman’s Auto Repair – Cartersville, GA
Kinnaman’s Auto Repair is a locally owned, family-operated automotive repair shop committed to honesty, quality repairs, and long-term customer relationships. We are currently seeking a motivated Service Writer / Service Advisor to join our growing team.
This position is critical to our success. The Service Writer serves as the primary point of contact for our customers and is responsible for selling recommended services and repairs based on technician inspections and the customer’s needs, goals, and priorities—while delivering an outstanding customer experience.
Salary Range: $41,600 - $52,000
Benefits: Health, Vision, Dental
PTO: 7 Major Holidays, Sick and Personal
Key Responsibilities
Primary Responsibilities
<ul>
<li>Present and sell recommended maintenance and repair services using Kinnaman’s Auto Repair guidelines and best practices</li>
<li>Clearly explain technician findings and repair options in a way customers can understand</li>
<li>Build trust and long-term relationships through honest, professional communication</li>
<li>Manage customer expectations regarding timelines, pricing, and vehicle needs</li>
<li>Daily scheduled follow up with customers to keep them informed of the status of repairs</li>
</ul>
Secondary Responsibilities
<ul>
<li>Greet and assist customers in person, over the phone, and via email</li>
<li>Answer customer questions and address concerns professionally</li>
<li>Create estimates and invoices using company systems and procedures</li>
<li>Assist with parts ordering, returns, and repair dispatching using company systems and procedures</li>
<li>Support daily shop workflow to ensure smooth and efficient operation</li>
</ul>
Additional Duties
<ul>
<li>Checking customers in and out</li>
<li>Picking up parts IF needed</li>
<li>Light cleaning or other tasks needed to maintain shop flow and customer experience</li>
</ul>
Minimum Qualifications
<ul>
<li>Sales Experience: Minimum of 1 year of sales experience in any industry or a demonstrated ability to sell</li>
<li>Organization &amp; Focus: Ability to stay organized and complete tasks in a fast-paced environment with frequent interruptions</li>
<li>Computer Skills:
<ul>
<li>Working knowledge of Windows-based computers</li>
<li>Ability to type or dictate at least 30 words per minute</li>
<li>Comfortable using email, word processing, and basic spreadsheet programs</li>
</ul>
</li>
<li>Communication Skills:
<ul>
<li>Fluent in English, both verbal and written</li>
<li>Comfortable speaking with customers by phone and in person</li>
</ul>
</li>
<li>Math Skills:
<ul>
<li>Ability to perform basic math using a calculator</li>
</ul>
</li>
</ul>
Physical Requirements
<ul>
<li>Ability to get in and out of various vehicles without assistance</li>
<li>Ability to safely drive a motor vehicle with passengers (valid driver’s license required)</li>
</ul>
Why Work at Kinnaman’s Auto Repair?
<ul>
<li>Family-owned, community-focused business</li>
<li>Positive, team-oriented work environment</li>
<li>Stable, full-time position</li>
<li>Opportunity to grow in sales, customer service, and automotive knowledge</li>
<li>Competitive pay based on experience and performance</li>
</ul>
Apply today if you enjoy helping people, thrive in a fast-paced environment, and want to be part of a shop that values integrity, teamwork, and customer relationships.
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