field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionWe are offering a short term contract employment opportunity for a Desktop/Network Support Analyst in the manufacturing industry based in Ladson, South Carolina, 29456, United States. The role involves designing, specifying, configuring, installing, and maintaining local area network hardware, software, and telecommunications services. Responsibilities: • Establish and manage network users, user environment, directories, and security • Coordinate and negotiate contracts with hardware, software, telecommunications, support, and training vendors • Develop and implement policies and procedures related to network hardware and software acquisition, use, support, security, and backup • Respond to network users' inquiries and needs concerning their access to resources on the network and various software programs operations • Communicate with other departments to address and resolve software, hardware, and operations issues • Conduct research and evaluate new technologies • Develop and communicate standards for use, operations, and security of network, personal computers, and data • Provide training to users on software and equipment usage • Install and test software upgrades • Develop and implement disaster recovery procedures • Collect and analyze network and memory utilization data• Proficient in Computer Hardware operations and maintenance. • Demonstrable expertise in Active Directory management and configuration. • Ability to perform Basic Network Troubleshooting to maintain system efficiency. • Possession of Comptia Network+ certification or equivalent experience. • Extensive knowledge of Desktop Hardware, including installation, testing, and troubleshooting. • Proven experience in Desktop Imaging to ensure system backups and data protection. • Familiarity with various Desktop Systems and ability to manage and maintain them effectively.

Desktop/Network Support Analyst

<h3>Job Description</h3>
Job Description
SUMMARY
This position will assist all personnel in the use of computing and telecommunication resources through one-on-one local or remote support, development of processes and procedures, written instructions, and training. This individual will apply their understanding of computer software and hardware to diagnose problems, determine the appropriate course of action, provide complete follow-through to successful resolution or escalate as appropriate. The position will require the ability to manage multiple priorities, including help desk tickets, daily tasks, and projects while working closely with other team members. The Computer Technician II will provide technical expertise and problem resolution for business-critical issues, system enhancements, application upgrades, and workstation maintenance required to facilitate business needs and requirements. This resource will also assist with user and workstation moves, migrations, and new systems implementations associated with company projects. This position requires excellent communication skills and the ability to work with diplomacy and a positive attitude. Responsibilities will also include, but are not limited to, the following: 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:
<ul>
<li>Support a robust Microsoft based network</li>
<li>Respond to help desk tickets, telephone calls, email, and personnel requests for technical support ensuring timely feedback and closure</li>
</ul>
<ul>
<li>Identify, research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating and escalating severe issues as appropriate</li>
<li>Provide escalated support for Level I and perform Level I work as required</li>
<li>Communicate highly technical information to both technical and non-technical personnel</li>
<li>Manage incoming and outgoing asset inventory of hardware, software, and peripherals</li>
<li>Prepare computer systems for deployment including interviewing clients to identify special considerations and other settings</li>
<li>Install computer hardware, software, and peripherals as required</li>
<li>Maintain password security, data integrity, and file system security</li>
<li>Perform knowledge transfers among team members by preparing and maintaining documentation for processes, procedures, written instructions, and solutions to problems</li>
<li>Collaborate with team members to identify and recommend the process, system, hardware, and software improvements and/or upgrades</li>
<li>Maintain knowledge of developments in relevant technologies and their use in the industry, making recommendations when appropriate</li>
<li>Assist team members as needed</li>
<li>The position rotates between facilities in South Florida as needed and may be required to travel outside the State of Florida and the USA</li>
<li>Available to work after hours and weekends as required, including on-call rotation</li>
</ul>
<ul>
<li>Transport equipment using personal vehicle between multiple facilities within the assigned service area, as directed by supervisor</li>
<li>Other duties and projects as assigned by supervisor</li>
</ul>
SUPERVISORY RESPONSIBILITIES
<ul>
<li>May lead and direct the work of team members (project-specific)</li>
</ul>
QUALIFICATIONS
<ul>
<li>Professional appearance and behavior required including, but not limited to, punctuality, positive attitude, and reliability</li>
<li>Excellent communication and writing skills are vital, should be as comfortable with people as with systems and technology</li>
<li>Must be able to work well with others in a team as well as independently, collaboration skills are vital</li>
<li>Able to work effectively at all levels of the organization with the ability to convey a correct sense of urgency based on customer or business impact</li>
<li>High level of accountability and can instill a sense of credibility when speaking with customers</li>
<li>Advanced problem solver with the ability to sort through complex issues and conduct a comparative analysis of multiple solutions</li>
<li>Excellent organizational and multi-tasking skills – prioritizes and performs a variety of concurrent tasks with efficiency and minimal direction</li>
<li>Ability to follow written and verbal instructions</li>
<li>Must be detail-oriented</li>
<li>Must be a quick learner and adaptable to change in process or required activities</li>
<li>Extensive working knowledge of Microsoft operating systems and desktop software such as Microsoft Office suite</li>
<li>Knowledge of networking standards, protocols, security, troubleshooting, and performance tuning</li>
<li>Must be bilingual in English &amp; Spanish </li>
</ul>
EDUCATION AND EXPERIENCE
<ul>
<li>Bachelor’s Degree in a computer-related field</li>
<li>MCSE certification or equivalent certifications</li>
<li>Minimum 5 years of experience with PC hardware and software support, including troubleshooting, repair, and deployment</li>
<li>Minimum 5 years of experience in direct client interaction and customer service</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Must be able to lift at least 35 lbs.</li>
<li>Must be able to work in confined spaces</li>
</ul>
TRAVEL

<ul>
<li>Negligible</li>
</ul>
 
 
ACKNOWLEDGMENT
The above statements are intended to describe the general nature of the work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.
AAP/EEO STATEMENT
Amerijet International Airlines, Inc. is an equal opportunity employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, age, disability, veteran status or any other protected factors under federal, state or local law. Any applicant requiring assistance with our online application process or who needs an accommodation for the application process due to a disability, should send an e-mail to <a href="mailto:ADAapps@amerijet.com" target="_blank">ADAapps@amerijet.com</a>
 
LEGAL NOTICES TO ALL APPLICANTS
EEO is the Law
Employee Rights Under The Family and Medical Leave Act
Employee Polygraph Protection Act
E-verify Participation
DOJ Right to Work
 
Florida Law Prohibits Discrimination

Computer Technician

<h3>Job Description</h3>
Job Description
SUMMARY
This position will assist all personnel in the use of computing and telecommunication resources through one-on-one local or remote support, development of processes and procedures, written instructions, and training. This individual will apply their understanding of computer software and hardware to diagnose problems, determine the appropriate course of action, provide complete follow-through to successful resolution or escalate as appropriate. The position will require the ability to manage multiple priorities, including help desk tickets, daily tasks, and projects while working closely with other team members. The Computer Technician II will provide technical expertise and problem resolution for business-critical issues, system enhancements, application upgrades, and workstation maintenance required to facilitate business needs and requirements. This resource will also assist with user and workstation moves, migrations, and new systems implementations associated with company projects. This position requires excellent communication skills and the ability to work with diplomacy and a positive attitude. Responsibilities will also include, but are not limited to, the following: 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:
<ul>
<li>Support a robust Microsoft based network</li>
<li>Respond to help desk tickets, telephone calls, email, and personnel requests for technical support ensuring timely feedback and closure</li>
</ul>
<ul>
<li>Identify, research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating and escalating severe issues as appropriate</li>
<li>Provide escalated support for Level I and perform Level I work as required</li>
<li>Communicate highly technical information to both technical and non-technical personnel</li>
<li>Manage incoming and outgoing asset inventory of hardware, software, and peripherals</li>
<li>Prepare computer systems for deployment including interviewing clients to identify special considerations and other settings</li>
<li>Install computer hardware, software, and peripherals as required</li>
<li>Maintain password security, data integrity, and file system security</li>
<li>Perform knowledge transfers among team members by preparing and maintaining documentation for processes, procedures, written instructions, and solutions to problems</li>
<li>Collaborate with team members to identify and recommend the process, system, hardware, and software improvements and/or upgrades</li>
<li>Maintain knowledge of developments in relevant technologies and their use in the industry, making recommendations when appropriate</li>
<li>Assist team members as needed</li>
<li>The position rotates between facilities in South Florida as needed and may be required to travel outside the State of Florida and the USA</li>
<li>Available to work after hours and weekends as required, including on-call rotation</li>
</ul>
<ul>
<li>Transport equipment using personal vehicle between multiple facilities within the assigned service area, as directed by supervisor</li>
<li>Other duties and projects as assigned by supervisor</li>
</ul>
SUPERVISORY RESPONSIBILITIES
<ul>
<li>May lead and direct the work of team members (project-specific)</li>
</ul>
QUALIFICATIONS
<ul>
<li>Professional appearance and behavior required including, but not limited to, punctuality, positive attitude, and reliability</li>
<li>Excellent communication and writing skills are vital, should be as comfortable with people as with systems and technology</li>
<li>Must be able to work well with others in a team as well as independently, collaboration skills are vital</li>
<li>Able to work effectively at all levels of the organization with the ability to convey a correct sense of urgency based on customer or business impact</li>
<li>High level of accountability and can instill a sense of credibility when speaking with customers</li>
<li>Advanced problem solver with the ability to sort through complex issues and conduct a comparative analysis of multiple solutions</li>
<li>Excellent organizational and multi-tasking skills – prioritizes and performs a variety of concurrent tasks with efficiency and minimal direction</li>
<li>Ability to follow written and verbal instructions</li>
<li>Must be detail-oriented</li>
<li>Must be a quick learner and adaptable to change in process or required activities</li>
<li>Extensive working knowledge of Microsoft operating systems and desktop software such as Microsoft Office suite</li>
<li>Knowledge of networking standards, protocols, security, troubleshooting, and performance tuning</li>
</ul>
EDUCATION AND EXPERIENCE
<ul>
<li>Bachelor’s Degree in a computer-related field</li>
<li>MCSE certification or equivalent certifications</li>
<li>Minimum 5 years of experience with PC hardware and software support, including troubleshooting, repair, and deployment</li>
<li>Minimum 5 years of experience in direct client interaction and customer service</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Must be able to lift at least 35 lbs.</li>
<li>Must be able to work in confined spaces</li>
</ul>
TRAVEL

<ul>
<li>Negligible</li>
</ul>
ACKNOWLEDGMENT
The above statements are intended to describe the general nature of the work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.
AAP/EEO STATEMENT
Amerijet International Airlines, Inc. is an equal opportunity and affirmative action employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.
Any applicant requiring assistance with our online application process or who needs and accommodation for the application process due to a disability should contact (954) 320-5391.
 
LEGAL NOTICES TO ALL APPLICANTS
EEO is the Law
Pay Transparency Non-Discrimination Provision
Employee Rights Under The Family and Medical Leave Act
Employee Polygraph Protection Act
E-verify Participation
DOJ Right to Work
Florida Law Prohibits Discrimination
Dade County Living Wage Ordinance

<h3>Job Description</h3>
Job Description
The Computer Help Desk Technician provides technical support to government customers, maintaining computer systems, printers, VoIP telephones, and manages IT asset inventory. This role requires strong customer service skills, technical aptitude, and experience with government inventory management. The Technician will troubleshoot hardware and software issues, provide user training, and ensure accurate IT asset tracking. Maintaining excellent customer relations and ensuring compliance with established procedures are integral functions of this role. 
This individual will provide first-level end-user technical support, resolving issues efficiently and effectively. They will install, configure, and troubleshoot a variety of computer hardware and software, maintain printers and telephones, establish network connectivity, and manage IT inventory assignments. A successful candidate will have a proven track record of providing excellent customer service and strong technical skills.
Equipment/Systems:
This position requires frequent use of computers, printers, and various software applications. Experience with MS Office products, ticketing systems, and IT asset management software is essential.
Competencies: The Help Desk Technician role requires attention to detail, accuracy, excellent listening skills, and effective communication. Technical proficiency in computer hardware, software, and networking is also required. The ability to multi-task, prioritize, and work independently is critical.
 Work Environment &amp; Physical Demands:
This job operates primarily in an office setting. This role routinely uses standard office equipment such as computers, phones, and printers. Duties may require lifting of computer equipment, using ladders, walking large office buildings, and loading/unloading of boxes, containers, or trucks.
Position Type and Expected Hours of Work:
This is a full-time exempt position; typical work hours and days are Monday through Friday, regular business hours; additional hours as needed to ensure performance across the program.
Travel: Primarily local travel for user support
Requirements
<ul>
<li>High School Diploma or equivalent.</li>
<li>Security+ or equivalent DoD 8140 certification.</li>
<li>5+ years of experience in computer support or IT customer service.</li>
<li>Experience with computer hardware, software, and printer maintenance.</li>
</ul>
Preferred Education and Experience:
<ul>
<li>Experience with government IT asset management (ITAM) systems.</li>
<li>A+ Certification or other relevant technical certifications.</li>
<li>Experience supporting government customers.</li>
</ul>
Work Authorization/Security Clearance:
<ul>
<li>Requires active Secret clearance from the U.S. Government depending on position</li>
</ul>

Senior Computer User Support Specialist - 304608

Senior Computer User Support Specialist - 304607

Senior Computer User Support Specialist - 304623

<h3>Job Description</h3>
Job DescriptionDescription:
Powder River is seeking a Senior Computer User Support Specialist in the Philadelphia, PA area to help support our customer base. A successful candidate will provide end-user support for PC and server applications as well as end user hardware. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Support responsibilities include software installation and configurations. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. 
 
Requirements: 
<ul>
<li>Contribute to schedule development as requested </li>
<li>Contribute to metric collection as requested </li>
<li>Contribute to process development within the functional area and where the functional area connects to other operational processes </li>
</ul>
Qualifications: 
<ul>
<li>Strong collaboration and teaming skills </li>
<li>High school education and 2+ years of IT technical support experience </li>
</ul>
Nice to have skills:
<ul>
<li>DoD IT Helpdesk experience </li>
<li>VIP support experience </li>
<li>Cisco Video Teleconference (VTC) experience </li>
<li>Microsoft Office 365 apps experience </li>
<li>ServiceNow ticketing experience </li>
<li>Practical knowledge of Agile and ITIL frameworks </li>
</ul>
Non-Negotiable Requirements:
<ul>
<li>Interim Secret clearance to start; active Secret clearance preferred </li>
<li>Current DoD 8570 IAT I (e.g. A+ certification or higher) required to start </li>
<li>Demonstrated technical skills </li>
</ul>
Technical Environment: Microsoft products (Outlook, Teams, Word, etc.), ServiceNow, Video Teleconferencing (VTC) systems, networked printers and computers, CAC readers 
Requirements:

Senior computer User Support Specialist

<h3>Job Description</h3>
Job Description
Job Title: Computer System Analyst 1 Location:&nbsp;Stanford, CA 94305 Duration: 12 Months
Schedule: Monday through Friday, 8AM – 5PM
Summary:
As a key member of the team, you will work under direct supervision to provide technical support to end-users, resolving issues related to hardware, software, and network systems.
Core Responsibilities 
<ul>
<li>Technical Deployment: Image machines and install, configure, and deploy hardware and software to end-users, ensuring a seamless client experience.</li>
<li>Triage Support: Provide initial technical support, gathering information and attempting to resolve issues.</li>
<li>Issue Resolution: Troubleshoot and resolve basic technical issues, such as password resets, software installation, and configuration problems.</li>
<li>Escalation: Identify and escalate complex issues to higher-level support teams, providing detailed documentation and context.</li>
<li>Documentation: Maintain accurate records of client interactions, issues, and resolutions in a ticketing system.</li>
<li>Customer Communication: Communicate technical information to non-technical customers, providing clear explanations and setting proper expectations.</li>
<li>Knowledge Base Development: Contribute to the development and maintenance of a knowledge base, including troubleshooting guides and FAQs.</li>
</ul>
Required Skills and Qualities
<ul>
<li>Proficiency in Windows and Mac operating systems, with a strong understanding of network infrastructure and business software applications.</li>
<li>Experience with mobile device operating systems, including iOS and Android, is highly desirable.</li>
<li>Adept at problem-solving, expectation management, and customer care.</li>
<li>Effective communicator with good written, verbal, and problem-solving abilities.</li>
<li>Familiarity with help desk ticketing systems, and remote support tools.</li>
<li>A continuous learning mindset with a strong desire to learn additional technical skills and deliver excellent client experience.</li>
</ul>
Top requirements to hire
<ul>
<li>Technical &amp; Hardware Proficiency.</li>
<li>Experienced in both Windows and Mac operating systems, with a strong aptitude for learning network infrastructure and business software applications.</li>
<li>Proficient in mobile device management across iOS and Android platforms.</li>
<li>Skilled in hardware deployment, system builds, imaging, and setup within Windows/Mac environments, including peripherals and accessories.</li>
</ul>
Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs. Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities 
<h3>Company Description</h3>
Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities

Computer System Analyst 1

Senior Computer User Support Specialist - 304624

<h3>Job Description</h3>
Job Description
Aspen Fiber Networks, a leading information technology solutions provider, is looking for a proactive and detail-oriented Network Support Specialist to join our dynamic team. In this role, you will provide technical support and troubleshooting for our clients' networking needs, ensuring optimal performance and reliability of their network systems.
As a Network Support Specialist, you will work closely with clients and internal teams to diagnose and resolve network issues, provide training on network systems, and assist in the implementation of network solutions. Your expertise will contribute to delivering exceptional support and maintaining client satisfaction.
Responsibilities
<ul>
<li>Monitor and support client network systems to ensure smooth operation.</li>
<li>Troubleshoot and resolve network issues reported by clients.</li>
<li>Assist in the installation and configuration of network equipment.</li>
<li>Provide technical guidance and support to clients and internal teams.</li>
<li>Document and maintain records of network support activities and resolutions.</li>
<li>Stay updated on networking technologies and industry best practices.</li>
<li>Participate in the training of clients on network usage and best practices.</li>
<li>Collaborate with network engineers to implement solutions for network enhancements.</li>
</ul>
Requirements
<ul>
<li>Associate or bachelor’s degree in computer science, information technology, or a related field.</li>
<li>Proven experience in network support or technical support role.</li>
<li>Strong knowledge of network protocols and technologies (TCP/IP, DNS, DHCP, etc.).</li>
<li>Experience with troubleshooting network issues and providing solutions.</li>
<li>Familiarity with routers, switches, firewalls, and other network equipment.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication and customer service skills.</li>
<li>Relevant certifications (such as CompTIA Network+, CCNA, etc.) are a plus.</li>
<li>Ability to work independently and as part of a team.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Pension Plan</li>
<li>Paid Time Off</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
</ul>

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