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<h3>Job Description</h3>
Job Description
Direct Agents is looking for an experienced Senior Client Services Manager to lead client accounts, deliver standout campaigns, and build impactful relationships.&nbsp;
This NYC based role has a competitive salary range of $85,000-$95,000 depending on experience, with annual compensation reviews based on performance. Potential bi-annual bonus pay is based on company and individual performance.
KEY RESPONSIBILITIES
Strategic Client Leadership
<ul>
<li>Own end-to-end client relationships as their primary strategic advisor and business partner</li>
<li>Develop comprehensive understanding of client business models, competitive landscapes, and market dynamics</li>
<li>Leading comprehensive quarterly business reviews - developing strategic narratives, coordinating content creation, ensuring quality standards, and managing delivery timelines</li>
<li>Lead strategic planning sessions and quarterly business reviews with C-level stakeholders</li>
<li>Proactively identify and develop new revenue opportunities through strategic account growth</li>
<li>Navigate complex client challenges and serve as escalation point for critical issues</li>
</ul>
Advanced Campaign Strategy &amp; Innovation:
<ul>
<li>Lead the development of comprehensive, integrated marketing strategies across all digital channels</li>
<li>Pioneer new approaches and testing methodologies to drive breakthrough performance</li>
<li>Lead campaign strategy for high-value, complex accounts with substantial budgets</li>
<li>Mentor junior team members on strategic thinking and client management</li>
</ul>
Account Leadership &amp; Operational Excellence:
<ul>
<li>Lead complex, multi-workstream initiatives ensuring on-time delivery and quality standards</li>
<li>Drive accountability across teams to meet critical client deadlines and milestones</li>
<li>Establish project governance and communication protocols for campaigns &amp; deliverables</li>
<li>Prioritize competing demands across portfolio of accounts to maximize impact</li>
<li>Coordinate with internal teams to maintain project timelines and deliverable quality</li>
<li>Mentor junior team members on effective project management and client communication</li>
</ul>
YOUR BACKGROUND
Required Experience:
<ul>
<li>4-6 years of account management experience with proven track record of driving significant client growth</li>
<li>Deep expertise across Search, Programmatic Display, Social, and emerging marketing channels</li>
<li>Demonstrated experience managing high-value accounts&nbsp;</li>
<li>Experience presenting to and influencing C-level executives</li>
<li>Strong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environment</li>
<li>Experience with project management platform (ClickUp, Asana, Monday, etc) is a plus</li>
<li>Must be self-motivated, highly organized, and a team player&nbsp;</li>
<li>Strong attention to detail&nbsp;</li>
</ul>
Essential Skills:
<ul>
<li>Advanced strategic thinking and business acumen</li>
<li>Strong analytical skills and data interpretation capabilities</li>
<li>Exceptional presentation and communication skills</li>
<li>Leadership experience with ability to influence across all organizational levels</li>
<li>Deep understanding of performance marketing ecosystem and emerging trends</li>
<li>Proven track record of driving measurable business results</li>
</ul>
<ul></ul>
WHY DIRECT AGENTSWork-Life Balance
<ul>
<li>4-Day Work Week: Join our innovative pilot program designed for sustained productivity and well-being</li>
<li>Flexible PTO: Up to 24 days annually based on seniority, plus paid birthdays and volunteer days</li>
<li>Remote Flexibility: Work from anywhere options based on seniority</li>
<li>Family Support: Comprehensive paid parental leave and family-friendly policies</li>
</ul>
Comprehensive Benefits
<ul>
<li>Premium Healthcare: Full coverage options including One Medical, KindBody, and mental health support</li>
<li>Wellness Perks: Citibike membership, fitness reimbursement, and wellness programs</li>
<li>Community: Dog-friendly office, team events, and an inclusive culture that celebrates diversity</li>
<li>Modern Tech Setup: MacBook Pro and premium software tools</li>
</ul>
Innovation &amp; Growth
<ul>
<li>AI-Driven Innovation: Harness AI-powered workflows to optimize strategies and drive impactful results</li>
<li>Future-Forward Tech: Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutions</li>
<li>Career Development: Shape your path through mentorship, training programs, and direct access to leadership</li>
<li>Industry Impact: Contribute to thought leadership and strategic initiatives that drive agency innovation</li>
</ul>
Outstanding Environment
<ul>
<li>Work with premier brands like Marvel, NBA, and NYSE while maintaining boutique agency creativity</li>
<li>Direct Agents is proud to be an equal opportunity employer. Join us in shaping the future of digital marketing!</li>
</ul>
 &nbsp;
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2r0oPhaMCX

Client Services - Senior Manager

<h3>Job Description</h3>
Job Description
Position Summary
The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions HOTV's Tiny Homes provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Participants receive shelter, food, and case management services to support their trajectory towards obtaining permanent housing. Working under the supervision of the Tiny Homes Manager, the Client Services Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Tiny Homes Program.
 
Primary Duties and Responsibilities
● Ensure the safety of participants and guests by providing on-site participant supervision
● Ensure participant compliance with program rules, policies, and procedures
● Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed
● Assist with sanitation of participant belongings in hot box and new bed assignment upon intake
● Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property
● Work in partnership with on-site security
● Conduct daily wellness checks to screen participants for COVID symptoms and ensure their wellbeing
● Respond to emergency situations as appropriate
● Request emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies
● Complete written reports and incident logs of daily activities
● Answer telephone and take messages for participants and staff
● Resolve participant issues as needed using de-escalation and crisis intervention techniques to help participants work through conflict
● Assist with the serving of daily meals
● Replenish supplies in the restrooms, offices and dining area
● Assist with maintenance of resident laundry schedule
● Ensure participants are following proper hygiene practices
● Work with participants to improve their independent living skills
● Ensure general cleanliness and maintenance of the facility including, but not limited to: cleaning sanitizing offices, restrooms, hygiene trailers, living spaces, tiny home units, sweeping, mopping, vacuuming and other janitorial services. Clean and disinfect restrooms and showers after each use, without exception.
● Ensure that trash is changed, taken out daily, and prepare trash receptacles for weekly pick-up
● Monitor and report to supervisor any maintenance concerns as needed
● Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor
● Take on non-routine cleaning and special projects as needed
● Pack out participant belongings and place them in storage
 
Other Duties
● Monitor medication cabinet and review medication records
● Attend and participate in team Meetings, trainings, case conferencing, etc.
● Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS)
● Establish and maintain good rapport and working arrangements with co-workers, including the management team and other staff
● Facilitate and supervise regularly scheduled resident house meetings
● Create and maintain a shelter environment that is safe
● Uphold all HOTV and LAHSA Rules, Regulations, and Policies
● Work with collaboration with security guard to ensure safety of participants, staff, volunteers and visitors on the property
● Observe and adhere to department guidelines concerning absences and reports in accordance with departmental procedures
● Assist with facilitating life skills activities and community engagement events for participants
● Other duties as assigned by supervisors
 
Qualifications
● Understand and support the mission statement of Hope of the Valley Rescue Mission
● High school diploma or GED
● 1-2 years experience working with the homeless or similar population preferred
● Must possess solid proficiency of Microsoft Office Suite
● Excellent verbal and written communication skills. Must possess basic grammar and spelling skills
● Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision
● Must possess excellent problem-solving skills
● Ability to interact with others professionally
● Knowledge of Housing First, Harm Reduction, and Trauma Informed principles preferred
● Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness
● Valid CPR/First Aid certification or ability to obtain within 30 days of hire
● Must be TB-cleared prior to hiring
● A criminal background check is required
● A drug-test is required
● A CA driver's license or valid or of identification is required
 
Other Requirements
● Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
● Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
● Ability to work in proximity with service animals and emotional support animals
● Ability to operate a computer, fax, and telephone
● Ability to lift up to 25 lbs.
● Some night and weekend hours required
 
Employment Classifications
● FLSA Status: Non-Exempt
● Payroll Status: Hourly
● Work Schedule: Full Time
 
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.
Work Environment:
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment
◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.
 
I have read and fully understand the description of the position I have accepted. I also acknowledge that the description of this position will evolve and change to reflect the organization’s dynamic needs. Therefore, I understand and accept that this position may be altered, including, but not limited to position classification, location(s), requirements and responsibilities. With my signature below, I acknowledge that I have received a copy of the above job description. I understand that if I have questions regarding my job duties and/or responsibilities, I should contact my immediate supervisor or the Human Resources Department.
 Swing shift

Client Services Monitor

<h3>Job Description</h3>
Job Description
Position Summary
The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions HOTV's Tiny Homes provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Participants receive shelter, food, and case management services to support their trajectory towards obtaining permanent housing. Working under the supervision of the Tiny Homes Manager, the Client Services Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Tiny Homes Program.
 
Primary Duties and Responsibilities
● Ensure the safety of participants and guests by providing on-site participant supervision
● Ensure participant compliance with program rules, policies, and procedures
● Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed
● Assist with sanitation of participant belongings in hot box and new bed assignment upon intake
● Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property
● Work in partnership with on-site security
● Conduct daily wellness checks to screen participants for COVID symptoms and ensure their wellbeing
● Respond to emergency situations as appropriate
● Request emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies
● Complete written reports and incident logs of daily activities
● Answer telephone and take messages for participants and staff
● Resolve participant issues as needed using de-escalation and crisis intervention techniques to help participants work through conflict
● Assist with the serving of daily meals
● Replenish supplies in the restrooms, offices and dining area
● Assist with maintenance of resident laundry schedule
● Ensure participants are following proper hygiene practices
● Work with participants to improve their independent living skills
● Ensure general cleanliness and maintenance of the facility including, but not limited to: cleaning sanitizing offices, restrooms, hygiene trailers, living spaces, tiny home units, sweeping, mopping, vacuuming and other janitorial services. Clean and disinfect restrooms and showers after each use, without exception.
● Ensure that trash is changed, taken out daily, and prepare trash receptacles for weekly pick-up
● Monitor and report to supervisor any maintenance concerns as needed
● Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor
● Take on non-routine cleaning and special projects as needed
● Pack out participant belongings and place them in storage
 
Other Duties
● Monitor medication cabinet and review medication records
● Attend and participate in team Meetings, trainings, case conferencing, etc.
● Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS)
● Establish and maintain good rapport and working arrangements with co-workers, including the management team and other staff
● Facilitate and supervise regularly scheduled resident house meetings
● Create and maintain a shelter environment that is safe
● Uphold all HOTV and LAHSA Rules, Regulations, and Policies
● Work with collaboration with security guard to ensure safety of participants, staff, volunteers and visitors on the property
● Observe and adhere to department guidelines concerning absences and reports in accordance with departmental procedures
● Assist with facilitating life skills activities and community engagement events for participants
● Other duties as assigned by supervisors
 
Qualifications
● Understand and support the mission statement of Hope of the Valley Rescue Mission
● High school diploma or GED
● 1-2 years experience working with the homeless or similar population preferred
● Must possess solid proficiency of Microsoft Office Suite
● Excellent verbal and written communication skills. Must possess basic grammar and spelling skills
● Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision
● Must possess excellent problem-solving skills
● Ability to interact with others professionally
● Knowledge of Housing First, Harm Reduction, and Trauma Informed principles preferred
● Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness
● Valid CPR/First Aid certification or ability to obtain within 30 days of hire
● Must be TB-cleared prior to hiring
● A criminal background check is required
● A drug-test is required
● A CA driver's license or valid or of identification is required
 
Other Requirements
● Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
● Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
● Ability to work in proximity with service animals and emotional support animals
● Ability to operate a computer, fax, and telephone
● Ability to lift up to 25 lbs.
● Some night and weekend hours required
 
Employment Classifications
● FLSA Status: Non-Exempt
● Payroll Status: Hourly
● Work Schedule: Full Time
 
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.
Work Environment:
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment
◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.
 
I have read and fully understand the description of the position I have accepted. I also acknowledge that the description of this position will evolve and change to reflect the organization’s dynamic needs. Therefore, I understand and accept that this position may be altered, including, but not limited to position classification, location(s), requirements and responsibilities. With my signature below, I acknowledge that I have received a copy of the above job description. I understand that if I have questions regarding my job duties and/or responsibilities, I should contact my immediate supervisor or the Human Resources Department.

<h3>Job Description</h3>
Job Description365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. QUALIFICATIONS FOR CLIENT SERVICES MANAGER (CSM): High integrity Positive attitude Excellent communication skills Solution-oriented Eager / Competitive Ability to thrive and collaborate in a fast-paced environment Bachelor's Degree, preferred PRIMARY DUTIES AND RESPONSIBILITIES: Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office’s immediate and projected needs Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates Responsible for on-call duties during non-business hours and weekends as needed. Matches and evaluates candidate skills to client and consumer needs through screening and interviewing Completes necessary reference checks on candidate’s background and work experience Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts Negotiates salary, terms and conditions of employment with candidates Schedules direct care workers and field staff for initial placement and ongoing assignments Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record Incorporates direct care worker and field staff retention strategy into daily routine Responsible for learning all functionalities and operations of the branch office Adheres to and promotes company policies and procedures Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines Responsible for oversight of revenue cycle management Demonstrates a commitment to advancing 365 Health Services, LLC Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability Performs other duties as necessary BENEFITS: Health Insurance Packages Paid Time Off 401K
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yOHWq66nkK

Client Services Manager

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care is currently seeking a Client Services Manager in our Assistive Care State Programs Home Care office in Beverly, MA.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is preferred</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</li>
<li>Check out our blog: <a href="https://www.bayada.com/search?q=Newsweek" target="_blank">https://www.bayada.com/search?q=Newsweek</a></li>
<li>Newsweek's Best Place to Work for Diversity</li>
<li>Newsweek's Best Place to Work for Women</li>
<li>Newsweek's Best Place to Work (overall)</li>
<li>Newsweek's Best Place to Work for Women and Families</li>
<li>Glassdoor Best Places to Work</li>
<li>Forbes Best Places to Work for Women</li>
<li>Paid Weekly</li>
<li>Mon-Fri work hours</li>
<li>AMAZING culture</li>
<li>Strong employee values and recognition</li>
<li>Small team at a local office</li>
<li>Growth opportunities</li>
<li>BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Home Health Care benefits, <a href="https://www.bayada.com/benefits" target="_blank">https://www.bayada.com/benefits</a></li>
</ul>
#LIRX
#JoinBAYADA-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

<h3>Job Description</h3>
Job DescriptionBAYADA Home Health Care is currently seeking a Client Services Manager to joinour Hyannis, MA Medicare certified Home Health Visits Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is preferred, Associates at minimum.</li>
<li>Prior knowledge of/experience with Medicare and OASIS a plus</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</li>
<li>Check out our blog: <a href="https://www.bayada.com/search?q=Newsweek" target="_blank">https://www.bayada.com/search?q=Newsweek</a></li>
<li>Newsweek's Best Place to Work for Diversity</li>
<li>Newsweek's Best Place to Work for Women</li>
<li>Newsweek's Best Place to Work (overall)</li>
<li>Newsweek's Best Place to Work for Women and Families</li>
<li>Glassdoor Best Places to Work</li>
<li>Forbes Best Places to Work for Women</li>
<li>Paid Weekly</li>
<li>Mon-Fri work hours</li>
<li>AMAZING culture</li>
<li>Strong employee values and recognition</li>
<li>Small team at a local office</li>
<li>Growth opportunities</li>
<li>BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Home Health Care benefits, <a href="https://www.bayada.com/benefits" target="_blank">https://www.bayada.com/benefits</a></li>
</ul>
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

<h3>Job Description</h3>
Job DescriptionBAYADA Home Health Care is currently seeking a Client Services Manager to joinour Falls Church, VA Medicare certified Home Health Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is preferred, Associates at minimum.</li>
<li>Prior knowledge of/experience with Medicare and OASIS a plus</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</li>
<li>Check out our blog: <a href="https://www.bayada.com/search?q=Newsweek" target="_blank">https://www.bayada.com/search?q=Newsweek</a></li>
<li>Newsweek's Best Place to Work for Diversity</li>
<li>Newsweek's Best Place to Work for Women</li>
<li>Newsweek's Best Place to Work (overall)</li>
<li>Newsweek's Best Place to Work for Women and Families</li>
<li>Glassdoor Best Places to Work</li>
<li>Forbes Best Places to Work for Women</li>
<li>Paid Weekly</li>
<li>Mon-Fri work hours</li>
<li>AMAZING culture</li>
<li>Strong employee values and recognition</li>
<li>Small team at a local office</li>
<li>Growth opportunities</li>
<li>BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Home Health Care benefits, <a href="https://www.bayada.com/benefits" target="_blank">https://www.bayada.com/benefits</a></li>
</ul>
Salary Range: $45,000–$58,000 annually, plus monthly performance-based incentives tied to key performance indicators (KPIs).
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Client Services Manager, Home Health

<h3>Job Description</h3>
Job Description
Are you looking for an opportunity that recognizes your efforts and compensates you for the hard work you do? Do you have a caring spirit? Do you want to have the ability to increase your income? If you are motivated to learn, a dependable self-starter, that works well in a fast-paced environment and is comfortable communicating with customers, this is your opportunity for a rewarding career with excellent income and growth potential!
We are looking for a self-starting personality that has the mindset of a winner!
Here at the Christina Hinds Agency - Farmers Insurance, we are an award-winning agency in Noblesville, Indiana. We can give you the tools to grow your
income and begin your career in the insurance world! 
 Benefits
Annual Base Salary + Commission
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
 Responsibilities 
<ul>
<li>Develop insurance proposals, makes sales presentations, and closes sales.</li>
<li>Be involved in the community.</li>
<li>Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, etc.</li>
<li>Be outstanding at relationship building.</li>
<li>Maintain client relationships with follow up phone calls.</li>
<li>Use lead management systems.</li>
<li>Prospect for new business by following sales leads generated from referrals, networking, marketing, and lead databases.</li>
<li>Uphold the wants and needs of your customers.</li>
</ul>
 Requirements 
<ul>
<li>Possess a genuine willingness to learn, be intuitive, resourceful, and coachable.</li>
<li>Possess an upbeat, positive, and enthusiastic attitude.</li>
<li>Create relationships with prospects and clientele.</li>
<li>Proficiency to multi-task, follow-thru, and follow-up.</li>
<li>Leadership.</li>
<li>Excellent Communication/interpersonal skills.</li>
<li>Confident, self-starter who works well independently.</li>
<li>Driven and goal-oriented individual.</li>
<li>Ability to tactfully handle stressful and difficult situations.</li>
<li>Be capable of handling customer rejection.</li>
</ul>

<h3>Job Description</h3>
Job Description
OUR IMPACT
For over 50 years, Samaritan House has been leading the fight against poverty in San Mateo County. We’re the only organization that delivers the full breadth of essential services and personalized support to the working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own stability and remain an active, successful part of our community. After all, an enduring community is only possible when every person has the resources they need to live.
OUR CULTURE
We’re passionate about providing our employees with a supportive work environment and experiences that help them grow. We offer excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and stellar work ethics. We welcome candidates who love working with people of diverse backgrounds and want to make a difference by fostering community care for our neighbors in need.
YOUR IMPACT
Under the general supervision of the Associate Director of Client Services, the Client Services Supervisor is responsible for overseeing the day-to-day operations of the Client Services Department, supervising a team of Case Managers, and ensuring the delivery of high-quality, client-centered services aligned with Samaritan House’s mission and values. The Client Services Supervisor will assist Associate Director in providing direct supervision, program coordination, and support for all assigned functions related to client services operations. This position will oversee administrative operations, Intake Case Management, Engagement, and Registration for Cora’s Market and our Client Service Drive Through Operations.
The Client Services Supervisor will lead staff in carrying out responsibilities including crisis intervention, housing stabilization, financial assistance processing, assessments, and community outreach. They will also monitor data systems (Clarity, CORE, HMIS), ensure compliance with all internal and external reporting requirements, participate in program development, and serve as a liaison with external partners.
This role requires experience in social services, strong administrative and supervisory skills, and the ability to work effectively in a fast-paced, client-facing environment.
JOB QUALIFICATIONS
Please note our preferred and in some cases required qualifications for this position:
EDUCATION:
· A Master’s degree in Social Work (MSW) is preferred.
· Bachelor’s degree in social work, psychology, or a related field required. Equivalent work experience may substitute in some instances.
EXPERIENCE: Minimum 5 years of experience in the following:
· Supervision of minimum 10 employees.
· Case management with a clear understanding of best practices.
· Working with the public and community-based organizations.
· Inter-agency collaboration experience.
GENERAL REQUIREMENT:
<ul>
<li>Bilingual/bicultural proficiency in English and Spanish preferred.</li>
<li>Excellent analytical, oral, and written communication skills.</li>
<li>Strong interpersonal skills; able to work both independently and as part of a team.</li>
<li>Proficient in Microsoft Office Suite and able to learn data systems (e.g., Clarity, CORE, HMIS).</li>
<li>Sound judgment with tact and diplomacy; able to remain composed and professional in high-stress or escalated situations.</li>
<li>Proven ability to maintain confidentiality and professional boundaries.</li>
<li>Strong crisis and conflict management experience.</li>
<li>Knowledge of Samaritan House’s service population and the local service landscape for economically challenged individuals.</li>
<li>High emotional intelligence and resilience.</li>
<li>Strong organizational, time management, and multitasking abilities.</li>
<li>Demonstrated integrity, transparency, and compassion in all interactions.</li>
<li>Reliable in meeting deadlines and adapting to a fast-paced, evolving work environment.</li>
<li>Committed to serving diverse populations with cultural sensitivity.</li>
<li>Creative, solutions-oriented, and proactive; capable of de-escalating issues and working independently as a self-starter.</li>
<li>Familiarity with and adherence to agency policies, procedures, and relevant regulatory requirements.</li>
<li>Flexible schedule, including availability for evenings and weekends as needed.</li>
<li>Valid driver’s license with clean driving record; ability to travel between agency sites.</li>
</ul>
PHYSICAL REQUIREMENTS AND BACKGROUND CHECK
References will be conducted by Samaritan House prior to employment. All employees will undergo formal criminal record background checks. You must have the physical, visual and auditory ability to perform the essential functions of the job, ensure a safe/secure work environment and respond to any emergencies with or without reasonable accommodations. Work involves occasional travel. Regular and repeated use of motor coordination and hand motions for computer data entry and writing. Extended periods of sitting. Must be able to focus on single or multiple subject matters for extended periods of time. Candidate should have the physical ability to occasionally lift and/or move items (approximately 20 lbs.). Occasional sitting, walking, carrying, reaching, speaking, listening for extended periods of time. This position will require the usage of a mobile device or other assigned equipment, which will be provided.
ESSENTIAL FUNCTIONS OF THE JOB
Staff Supervision &amp; Leadership
<ul>
<li>Support onboarding and training of new hires and volunteers.</li>
<li>Supervise, lead, coach, and support assigned staff and program interns/volunteers.</li>
<li>Conduct regular team meetings, 1:1 supervision, and performance management.</li>
<li>Collaborate with Supervisor and HR in performance management or other HR issues that arise.</li>
<li>Provide coaching, mentoring, and feedback on case management approaches, client engagement, and de-escalation techniques.</li>
<li>Monitor workload and caseload distribution to ensure equity and manageability.</li>
</ul>
Program Oversight &amp; Coordination
<ul>
<li>Oversee all service delivery related to crisis response, financial assistance, and housing stabilization for assigned areas of function. Ensure excellent quality service is provided at all times.</li>
<li>Ensure all client intakes, assessments, and matrix tools (initial, 6-month, and exit) are completed thoroughly and on time.</li>
<li>Monitor follow-ups from Homelessness Prevention Case Manager (HPCM) appointments and ensure documentation is collected.</li>
<li>Coordinate post-HPCM financial assistance check request paperwork and signature gathering.</li>
<li>Support and review referrals to HIF, Saint Vincent de Paul (SVdP), and other financial assistance partners.</li>
<li>Oversee proactive outreach efforts to low-income housing, senior centers, libraries, and community centers.</li>
</ul>
Client Care &amp; Compliance
<ul>
<li>Review case plans and documentation for quality and consistency.</li>
<li>Ensure services meet all agency standards and contractual/funder obligations.</li>
<li>Monitor and enforce compliance with privacy laws (HIPAA) and data standards.</li>
<li>Participate in case conferences and provide high-level support in escalated client situations.</li>
<li>Ensure proper management of Clarity, CORE, HMIS, and paper files.</li>
<li>Review and approve financial assistance requests as needed.</li>
</ul>
Program Evaluation &amp; Reporting
<ul>
<li>Monitor data entry and reporting to ensure accuracy and timeliness.</li>
<li>Compile and analyze program data; assist in preparing monthly, quarterly, and annual reports.</li>
<li>Identify trends or service gaps and recommend adjustments to improve outcomes.</li>
</ul>
Partnerships &amp; Outreach
<ul>
<li>Maintain relationships with external partners and act as liaison during referrals or collaborations.</li>
<li>Represent Samaritan House at community meetings, provider collaborations, and outreach events as needed or in support of Associate Director.</li>
</ul>
Organizational Support
<ul>
<li>Model professionalism and uphold Samaritan House values at all times.</li>
<li>Assist in agency-wide initiatives and special projects as assigned.</li>
<li>Ensure incident reports are submitted and reviewed within required timelines- 24 hours.</li>
<li>Fill in for Case Managers as needed due to vacancies or high demand.</li>
<li>Other duties as assigned.</li>
</ul>
Company DescriptionFor over 50 years, Samaritan House has been leading the fight against poverty in San Mateo County. We’re the only organization that delivers the full breadth of essential services and personalized support to the working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own stability and remain an active, successful part of our community. After all, an enduring community is only possible when every person has the resources they need to live. 
<h3>Company Description</h3>
For over 50 years, Samaritan House has been leading the fight against poverty in San Mateo County. We’re the only organization that delivers the full breadth of essential services and personalized support to the working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own stability and remain an active, successful part of our community. After all, an enduring community is only possible when every person has the resources they need to live.

Client Services Supervisor

<h3>Job Description</h3>
Job Description
<ul>
<li>here’s an IMMEDIATE opening for a Client Services/Office Manager position at our rapidly growing Tax Planning Firm. This position primarily requires communicating with existing clients, as well as, potential clients and office administrative duties, such as: creating reports, preparing &amp; filing clients’ documents, calendar management, CRM (data-base) management, etc.&nbsp;</li>
<li>The ideal candidate will be a motivated professional, self-starter, highly organized and will preferably have work experience at either a Tax Office or at a Law Office, with communication skills and computer skills Required!</li>
</ul>
The candidate will be responsible for:
<ul>
<li>Schedule appointments and maintain calendars</li>
<li>Schedule and coordinate clients, staff and other meetings – Zoom, Teleconference, etc.</li>
<li>Prepare communications, such as memos, emails, invoices, reports and other correspondence</li>
<li>Write and edit documents: letters, reports and instructional documents</li>
<li>Coordinating agreement approvals, tracking documents and general document management, locating &amp; updating contract related information, maintaining &amp; producing status reports for various clients &amp; projects.</li>
<li>Maintain cloud-based electronic filing system&nbsp;</li>
<li>Create, Send, Receive documents electronically</li>
<li>Responsible for document retention practices according to the Firm’s documents retention policy.</li>
<li>Manage Leads &amp; Clients on CRM Tools</li>
<li>Keep track of the Tasks - for self &amp; the team</li>
<li>Assist with the development of processes to maximize efficiency.</li>
</ul>

49,962 Client Services Manager Jobs