field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Job Title:Call Center Representative Location: Austin, TX Job Type: Full-Time Reports To: Customer Service Manager
Job Summary:
We are seeking a dedicated and professional Call Center Representative to join our dynamic team. As the frontline of our customer service operations, you will play a crucial role in ensuring customer satisfaction and resolving inquiries efficiently. You will be responsible for handling incoming calls, providing support, and managing customer requests. ent service and support. As a vital member of our customer service department, you will utilize your communication skills to engage with callers effectively and resolve their inquiries promptly. 
Key Responsibilities:
<ul>
<li>Answer incoming customer calls in a timely and professional manner.</li>
<li>Provide accurate and relevant information to customers regarding products and services.</li>
<li>Resolve customer complaints and queries effectively and efficiently.</li>
<li>Maintain detailed records of customer interactions and transactions.</li>
<li>Follow up with customers to ensure their issues have been resolved satisfactorily.</li>
<li>Collaborate with team members and other departments to enhance customer experience.</li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>High school diploma or equivalent; additional education in business or related field is a plus.</li>
<li>Proven experience in a customer service role, preferably within a call center environment.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving abilities and the capacity to remain calm under pressure.</li>
<li>Ability to multitask and handle a high volume of calls effectively.</li>
<li>Familiarity with CRM systems and call center technology.</li>
</ul>

Call Center Representative

<h3>Job Description</h3>
Job Description
Join Malibu Events as a Call Center Representative!
Location: Santa Ana, CA
Salary: $31,000 - $49,000
Are you a people person with exceptional communication skills? Do you thrive in a fast-paced environment where every call is an opportunity to make a positive impact? If so, we have an exciting opportunity for you at Malibu Events!
Job Description:As a Call Center Representative, you will be the voice of Malibu Events, providing outstanding customer service and support to our clients and guests. Whether assisting with inquiries, resolving issues, or promoting upcoming events, you'll play a key role in ensuring a seamless and enjoyable experience for all.
Responsibilities:
<ul>
<li>Handle inbound and outbound calls in a professional and courteous manner.</li>
<li>Assist customers with inquiries, ticket purchases, reservations, and event information.</li>
<li>Provide accurate and timely information regarding event details, pricing, and availability.</li>
<li>Resolve customer issues and concerns promptly and effectively, escalating as needed.</li>
<li>Utilize CRM software to document customer interactions and update records.</li>
<li>Promote upcoming events and special offers to maximize sales opportunities.</li>
<li>Collaborate with team members to achieve individual and team performance targets.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent; college degree preferred.</li>
<li>Previous experience in customer service, call center, or hospitality role is a plus.</li>
<li>Excellent communication skills, both verbal and written, with a friendly and engaging demeanor.</li>
<li>Strong problem-solving skills and ability to handle challenging situations with empathy and professionalism.</li>
<li>Proficiency in computer skills, including MS Office and CRM software.</li>
<li>Ability to multitask and work effectively in a fast-paced environment.</li>
<li>Flexibility to work evenings, weekends, and holidays as needed.</li>
</ul>
Benefits:
<ul>
<li>Competitive salary within the range of $31,000 - $49,000, based on experience and performance.</li>
<li>Comprehensive training program to equip you with the skills and knowledge needed to succeed.</li>
<li>Opportunities for career growth and advancement within the company.</li>
<li>Health, dental, and vision insurance plans.</li>
<li>Paid time off and holiday pay.</li>
<li>Employee discounts on Malibu Events merchandise and tickets.</li>
</ul>
Join Us:If you're passionate about delivering exceptional customer service and thrive in a dynamic team environment, we want to hear from you! While not mandatory, a recording introducing yourself and showcasing your communication skills will be highly valued. Send your resume and cover letter to [contact email] and join us in creating memorable experiences at Malibu Events!

<h3>Job Description</h3>
Job Description
Job Title: Call Center Representative Location: New Orleans, LA Job Type: Full-time
Job Summary:
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and resolving issues in a timely and professional manner. 
Key Responsibilities:
<ul>
<li>Answer incoming calls and respond to customer inquiries promptly and professionally.</li>
<li>Manage customer accounts and provide information on products and services offered.</li>
<li>Resolve customer complaints and issues effectively, ensuring customer satisfaction.</li>
<li>Document customer interactions and maintain accurate records in the system.</li>
<li>Provide feedback to management regarding customer concerns and service issues.</li>
<li>Collaborate with team members to improve service delivery and customer experience.</li>
</ul>
Requirements &amp; Qualifications:
<ul>
<li>High school diploma or equivalent; associate or bachelor’s degree preferred.</li>
<li>Proven experience in a customer service role, preferably in a call center environment.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to handle difficult customers with patience and professionalism.</li>
<li>Familiarity with CRM systems and Microsoft Office Suite.</li>
<li>Excellent problem-solving skills and attention to detail.</li>
</ul>

<h3>Job Description</h3>
On-site Contact Center Customer Service Representatives - Fuel/Propane Services \n \nRate of pay: $18/hr FT role \nHours vary between 7am-7:30 pm and you must work&nbsp;either Saturdays or Sundays weekly. \n \nKelly Services is assisting a local client in seeking energetic and passionate On-site&nbsp;Contact Center Customer Service Representatives. This role is perfect for individuals who thrive on providing exceptional service, making meaningful connections, and continuously improving their skills. If you have a genuine desire to help customers and go the extra mile, we want to hear from you! \n \nResponsibilities: \n-Deliver outstanding customer service for fuel and propane inquiries, orders, and troubleshooting. \n-Coordinate and schedule service calls with technicians to ensure prompt delivery. \n-Build rapport with customers, demonstrating empathy and a positive attitude. \n-Identify opportunities to enhance customer service processes. \n \nRequirements: \n-Excellent communication skills with a friendly and professional demeanor. \n-Positive attitude and a genuine desire to help customers. \n-Strong empathy and ability to connect with customers on a personal level. \n-Willingness to go the extra mile to ensure customer satisfaction. \n-Commitment to continuous improvement and learning. \n \nQualifications: \n-High school diploma or equivalent. \n-Previous customer service &amp;/0r call center experience. \n-Proficiency in customer service software and multitasking. \n \nBenefits: \n-Competitive salary and comprehensive benefits package. \n-Opportunities for growth and advancement. \n-Supportive and inclusive work environment. \n \nEmbrace your passion for customer service and join Kelly Services today! \n \nApply with an updated resume for consideration! \n \n&nbsp; \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. 
Get a complete career fit with Kelly®.
 You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. \n\t\t\t \n\t\t\t \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t
About Kelly
 Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\t\t\t \n\t\t\t

<h3>Job Description</h3>
Job Description
Are you read to accelerate your career? Join our team at a leading Auto Financial company in Irving, TX! We’re seeking dedicated individuals from diverse backgrounds who crave growth and stability!
Requirements:
Completed 4 year Bachelor’s Degree
Schedule:
<ul>
<li>Monday to Friday – 8:00AM to 5:00PM or 9:00AM to 6:00PM with occasional Saturday Shifts from 8:00AM to 12:00PM.</li>
<li>Schedule is department-based</li>
</ul>
Location:&nbsp;Irving, TX (100% Onsite Position)
Job Type:&nbsp;40 hours per week
Positions Available:
<ol>
<li>Customer Service Department
<ol>
<li>Assist customers with account inquiries, payments, information requests, title requests, and more</li>
</ol>
</li>
<li>Customer Accounts Department
<ol>
<li>Handle light collections for customers with missed payments between 1 and 29 days past due</li>
</ol>
</li>
</ol>
Additional Skills:
<ul>
<li>Problem-solving prowess and keen attention to detail</li>
<li>Great communication skills and a knack for customer service</li>
</ul>
Benefits:
<ul>
<li>Dental, Health, and Vision Insurance</li>
<li>Opportunities for career advancement</li>
</ul>
Don’t miss this opportunity to join a dynamic team in the Automotive Finance Industry. Apply now to take your first step towards an exciting career!
#centralpriority25
Pay and Benefits
The pay range for this position is $18.50 - $23.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Irving,TX.
Application Deadline
This position is anticipated to close on May 8, 2025.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description
 Location: 5411 Dixie Hwy, Saginaw, MI 48601
 Compensation:
<ul>
<li>Guaranteed hourly base pay + bonus opportunity</li>
<li>Average producers earn $15 - $35 per hour</li>
</ul>
 Hours:
<ul>
<li>Monday – Thursday: 2 PM – 7 PM</li>
<li>Saturday: 9 AM – 1 PM (rotation)</li>
</ul>
 Benefits:
<ul>
<li>Bonus opportunity</li>
<li>Full time or Part time hours </li>
<li>Opportunity for advancement</li>
<li>Paid training process</li>
<li>Strong leadership &amp; mentoring to help you achieve success</li>
</ul>
 Position Summary:
Herbert Roofing &amp; Insulation has been serving Mid-Michigan for over 50 years and is growing and expanding. We are a multi-million-dollar GAF Master Elite dealer, and we are looking for 2 more people to add to our call center. Previous phone experience is a plus, but no cold calling is required. This position is ideal for a retired sales professional or a young person looking for an entry-level marketing position. No experience is necessary as we provide training. We use the EOS operating system to run our business, setting every team member up for success with clear expectations and accountability. If you are looking for a rewarding career with growth potential, this is the place for you!
 What We Require:
<ul>
<li>Positive and outgoing with good communication skills</li>
<li>High energy &amp; great attitude</li>
<li>Trainable – must be honest, hungry, humble &amp; hone-able</li>
<li>Ambitious &amp; money motivated</li>
<li>Dedicated to being on time &amp; possessing a strong work ethic</li>
</ul>
If you are interested in joining our dynamic team and making a significant impact, apply today!
 We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

<h3>Job Description</h3>
Job DescriptionCustomer Service Representative | Pay Rate: $15.50/hr. | Location: Sugarland Branch Hours: Monday - Friday 9:00am – 7:00pm, Saturday 9:00am – 2:00pmWhat Matters Most
<ul>
<li>Competitive Pay of $15.50 per hour plus additional compensation</li>
<li>Schedule: Monday - Friday 9:00am – 7:00pm, Saturday 9:00am – 2:00pm</li>
<li>Location: Sugarland, Texas</li>
<li>Immediate Hire for a full-time position</li>
<li>Weekly Pay with direct deposit</li>
<li>When you work through The Reserves Network, you are eligible to enroll in medical, dental, and vision insurance as well as 401K, direct deposit, and our referral bonus program</li>
</ul>
Job DescriptionA credit union is seeking to hire a Customer Service Representative. With your strong customer service and communication skills, you will profoundly impact the organization by assisting members and potential members with their financial transactions. Your role will include providing support for account information, processing wire requests, and offering guidance on products and services. We are looking for someone who can deliver outstanding customer service and contribute to a positive and professional environment. Submit your resume today to take the next step in your career!Responsibilities
<ul>
<li>Provides members with information and direction regarding their accounts and explains services and products when needed</li>
<li>Maintains member account information on the computer system</li>
<li>Acts as members’ advocate in offering products and services</li>
<li>Works assigned reports to provide quality control</li>
<li>Receives and processes wire requests</li>
<li>Answers phones immediately and responds to correspondence within one working day</li>
<li>Accurately and effectively troubleshoots or directs all calls</li>
<li>Processes member transactions with minimal errors</li>
<li>Adds to and maintains knowledge of all new products, services, policies, and procedures</li>
<li>Provides informed and professional assistance to all members and associates</li>
</ul>
Qualifications and Requirements
<ul>
<li>6 months or more of related experience; Symitar preferred</li>
<li>A high school diploma/GED is required</li>
<li>Must be computer literate with excellent communication skills</li>
<li>Able to use a 10-key calculator and type accurately and efficiently</li>
<li>Proficient in Microsoft Office: Word and Excel</li>
</ul>
Benefits and Perks
<ul>
<li>Pay Rate: $15.50/hr.</li>
<li>Medical Benefits: 3 plans to choose from, including dental, vision, disability, critical illness, life, accident, and behavioral health insurance</li>
<li>Holidays: Paid holidays and vacation</li>
<li>Training &amp; Growth: Opportunities for professional development and internal advancement</li>
<li>Additional Perks: 401K, direct deposit, and referral bonus program</li>
</ul>
Your New OrganizationJoin a team that values its employees and provides competitive compensation. Enjoy health, vision, and dental insurance plans. The Reserves Network fosters internal growth has a great culture and is dedicated to a fantastic mission of helping employees succeed.Your Career PartnerThe Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, they are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, they foster an environment of respect, integrity, and trust in every aspect of employment.The base salary range for this position is $15.50/hr., excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.Top of Form Bottom of Form

<h3>Job Description</h3>
Job Description
Overview: The Customer Care Agent 1 primary responsibility is to handle incoming calls, which will be primarily working with the senior and disabled community by arranging transportation. The Customer Care Agent 1 will be required to provide a compliant level of service to all customers as well as employees 365 days a year. General Duties:
<ul>
<li>Maintain complete knowledge of and comply with all departmental policies and procedures.</li>
<li>Answer inbound calls professionally.</li>
<li>Process transportation requests, changes, cancellations, and group trips received by telephone, fax, email, mail and internally using the current scheduling software.</li>
<li>Complete call logs.</li>
<li>Provide customers with service information and respond to customer inquiries accurately.</li>
<li>Review Microsoft Access database and DRTS software to determine customer’s eligibility.</li>
<li>Coordinate with other units, including Program Eligibility and Regulatory Compliance (PERC), Scheduling, and Control Center Departments to ensure the accuracy of customer and travel information.</li>
<li>Provide Paratransit and accessible fixed-route service information; assist customers with conditional eligibility with alternative travel (Feeder). (A conditional eligible customer is one who is qualified for paratransit service when certain conditions (ex. environmental or architectural barriers) prevent use of accessible fixed-route service.)</li>
<li>Route calls to appropriate resource.</li>
<li>Follow-up customer calls where necessary.</li>
<li>Recognize, document, and inform the supervisor regarding the trends in internal and external customer calls.</li>
<li>Provide feedback regularly on the effectiveness and soundness of policies and procedures of the Reservations Department.</li>
<li>Assist in the training process by cross training and side by side training of new hires.</li>
<li>Clerical duties which include faxing, filing, emailing, processing, and copying paperwork.</li>
<li>Other duties as assigned.</li>
</ul>
Key Competencies:
<ul>
<li>Professionalism</li>
<li>Punctuality</li>
<li>Excellent verbal and written communication skills</li>
<li>Listening skills</li>
<li>Excellent data entry skills</li>
<li>Spelling</li>
<li>Problem solving and analysis</li>
<li>Interpersonal skills</li>
<li>Organizational skills</li>
<li>Attention to detail</li>
<li>Initiative</li>
</ul>
<ul>
<li>Judgment</li>
<li>Adaptability</li>
<li>Teamwork</li>
<li>Maintain confidentiality</li>
</ul>
 Educations and Qualifications:
<ul>
<li>High school diploma from an accredited institution</li>
<li>Past work experience in call center activities preferred</li>
<li>Must be able to work weekends, holidays, split days, etc.</li>
</ul>

<h3>Job Description</h3>
Job Description
POSITION TITLE: CALL CENTER REPRESENTATIVE-DENTAL 
FLSA: NON-EXEMPT
 
Duties/Responsibilities:
<ul>
<li>Handle inbound and outbound calls, emails, and chats to address customer inquiries, concerns, and requests.</li>
<li>Assist clients with information about products, services, appointments, or other inquiries based on company guidelines.</li>
<li>Identify patients' needs and offer relevant solutions or alternatives, ensuring a positive experience. </li>
<li>Deliver exceptional customer service by resolving issues effectively and ensuring a positive experience for each interaction.</li>
<li>Resolve basic to complex issues independently or escalate to a supervisor when necessary.</li>
<li>Document all patients' interactions accurately in the EMR system for future reference and follow-up.</li>
<li>Handle sensitive information with discretion, adhering to data privacy guidelines.</li>
<li>Update patients' information and maintain accurate records in the database.</li>
<li>Participate in regular team meetings, training sessions, and performance reviews, in-person.</li>
<li>Perform additional tasks as needed to support the centers. </li>
</ul>
 Required Skills/Abilities: 
<ul>
<li>Excellent verbal and written communication skills. </li>
<li>Excellent interpersonal and customer service skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.</li>
<li>Ability to perform precise manipulations through the regular use of office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.</li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Ability to prioritize tasks and to delegate them when appropriate.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Proficient with Microsoft Office Suite, Electronic Medical Records (EMR) and related software.</li>
</ul>
 
Education and Experience:
<ul>
<li>High School diploma or equivalent is required.</li>
<li>At least two years in dental-related experience is needed. </li>
</ul>
 Physical Requirements: 
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
<li>Must be able to travel to various center locations as required.</li>
</ul>
 Job Posted by ApplicantPro

4,539 Call Center Representative Jobs