<h3>Job Description</h3>
Job DescriptionDescription:
Member Experience Representatives (MERs) build relationships and cultivate financial wellness empowering people to focus on what matters. MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives. 
<ul>
<li>Provide extraordinary member service by being knowledgeable, engaging with Members, making Members feel valued and consistently applying defined service standards. </li>
<li>Listen actively to fully understand and answer Members’ questions/concerns, and offer guidance to appropriate products and services. Proactively identify and make appropriate qualified referrals for Members that will help them make money, save money, save time, and/or add convenience and peace of mind. Look for ways to enhance members’ relationships by building trust and confidence.</li>
<li>Accurately process transactions in accordance to the MER 1 responsibilities, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries, processing credit card advances, processing withdrawals, processing transactions from night depository, etc. </li>
<li>Review all activities for compliance with established policies, procedures and regulations.Regulations include but are not limited to: Bank Secrecy Act / Anti-Money Laundering / Office of Foreign Assets Control regulations. Participate in annual training as required by the BSA/OFAC Compliance Officer.</li>
<li>Balance assigned cash drawer during and at the end of each work day.</li>
<li>Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, etc.</li>
</ul>
 
 
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Requirements:
<ul>
<li>Must have High School Diploma or equivalent</li>
<li>Previous financial industry experience preferred</li>
<li>Must be able to learn and apply a variety of software applications </li>
<li>High degree of accuracy and attention to detail</li>
<li>Prior experience in a retail service environment to include cash handling and member service preferred </li>
</ul>

Teller

<h3>Job Description</h3>
Job DescriptionDescription:
Teller
Non-Exempt – Grade Level 1
Equal Employment Opportunity 
 
Corporate Values &amp; Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
 
General Summary
The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a Teller, you will provide world-class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker.
 
Reports To: Assistant Branch Manager and Branch Manager
 
Essential Duties and Responsibilities 
<ul>
<li>Perform and follow the Bank’s policies, procedures, and customer service standards</li>
<li>Operate teller window in accordance with bank policy, balancing daily</li>
<li>Meet and exceed teller sale/referral goals</li>
<li>Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality</li>
<li>Acquire and maintain up-to-date knowledge of banking products, financial services, and technology</li>
<li>Develop relationships with clients and ensure customers’ awareness of services offered. Recognize clients’ needs and make referrals to bankers.</li>
<li>Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time.</li>
<li>Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.</li>
<li>Be familiar with and comply with all federal and state banking regulations as applicable.</li>
</ul>
Competencies 
Written and Oral Communication – Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Technical Skills – Assess your strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; share expertise with others
Quality – Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity – Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately.
Adaptability – Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events.
Attendance / Punctuality – Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointment on time.
Flexibility / Dependability – is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on times or notifies appropriate person with an alternate plan.
Initiative – Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
 
 
Requirements:
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
 
Experience and/or Education
<ul>
<li>High School or GED</li>
<li>Minimum of 6 months cash handling experience preferred </li>
</ul>
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

<h3>Job Description</h3>
Job DescriptionDescription:
PRIMARY FUNCTION: Provides prompt, accurate, and courteous in person, drive thru or telephone service to members while processing routine financial transactions and answering questions. Cross sells credit union products and services, and makes referrals to a Loan Officer, to Mid Oregon Wealth Management, or to our Mortgage Lending area as needed and/or directed.
 
REQUIRED SKILLS: Pleasant, friendly demeanor; excellent customer service abilities in greeting members and making them feel comfortable; keyboarding including 10-key; accuracy in handling transactions and cash; ability to grasp a variety of tasks and perform them efficiently and quickly; ability to retain knowledge of CU products and services and offer them to members when appropriate.
 
STARTING SALARY: Depending on Experience.
 
BENEFITS: Medical, Dental, Vision, Life/Disability/AD&amp;D, EAP, Aflac, 401k with Matching, Paid Vacation/Sick/Personal, Paid Volunteer Hours
 
STARTING DATE: Immediately
 
WORK LOCATION: Sisters Branch
 
PROPOSED SCHEDULE: The work schedule is typically 8:15 a.m. to 5:15 p.m., Monday through Thursday and 9:15-6:15 on Fridays.
Requirements:
Physical Requirements
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Speaking on the telephone approximately 10% percent of workday. May need to shovel
snow occasionally outside the office to clear sidewalks, etc.
Continuous sitting, standing, talking, and listening for extended periods of time, use of
hands in repetitive tasks such as typing and writing, speaking, and hearing for interaction
with members and coworkers, clarity of vision at 20 inches or less for processing of
member transactions and computer usage, and memory demands in recalling Credit Union
policies, services, and state and federal regulations.
Occasional lifting up to 35 pounds to move supplies or office equipment, bending,
squatting, or kneeling to reach supplies on ground level, reaching above shoulder level to
reach supplies overhead. Able to push with dolly up to 250 pounds.
 
Work Environment
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. While
performing the duties of this job, the employee works in an office environment. The noise
level in the work environment is average and is impacted by computers, printers, scanners,
phones, and other surrounding conversations. The credit union is located in Central Oregon
and weather during the winter may impact travel. Seasonal fires may impact air quality.
 
AAP/EEO Statement
Mid Oregon Federal Credit Union is committed to building a diverse and inclusive
organization, provide equal employment opportunities to all employees and applicants for
employment, and prohibits discrimination and harassment of any type without regard to
race, color, religion, age, sex, national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any other characteristic
protected by federal, state, or local laws. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation, and training.
Nothing in this job description restricts management's right to assign or reassign duties and
responsibilities to this job at any time. Mid Oregon Federal Credit Union believes that each
employee makes a significant contribution to our success. This position description is
designed to outline primary duties, qualifications, and job scope, but not limit our
employees nor the organization to just the work identified. It is our expectation that each
employee will offer their services wherever and whenever necessary to ensure the success
of the company.
 
 
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
 
 
 
______________________________________________________ _____________________________
Printed Employee Name Date
 
 
 
_____________________________________________________
Employee Signature

<h3>Job Description</h3>
Job DescriptionDescription:
“ROCKSTAR TELLER” The Ultimate Career Opportunity
We are looking for a full-time A+ Team Player ready to ROCK their job! 
Have you found your niche yet? If what you are looking for falls into what we offer below, we want to talk with you. If you haven’t found your niche, and are interested in growing and advancing your career, maybe you’ll find it working with Dream First Bank!
Are you ready to start a career with room for growth? 
Are you looking to do something with purpose and help others in the community while doing so?
Are you motivated to bring solutions and come up with creative ideas to improve something or start something new? 
If you answered “yes” to the above, we would love to talk to you! 
At Dream First Bank
<ul>
<li>We are on a mission to provide exceptional customer service.</li>
<li>The Vision we live by is, “Every Life We Touch is Improved”</li>
<li>We take our culture seriously—it is everyone’s job, and we hold each other accountable for keeping our workplace great.</li>
<li>We frequently celebrate our successes.</li>
<li>We are committed to making our community better. </li>
<li>We are the only bank in our state to win the Banky Award™—the mark of excellence in banking due to our measured excellence in customer service scores, culture scores, management of our bank, and the impact we make on our community</li>
<li>Dream First Bank is growing tremendously, so we are looking for individuals who want to bring efficient solutions to the table to make this an even better workplace!</li>
</ul>
Right now, we have an exciting opportunity to join our banking family.
As a Rockstar Employee, you will help ensure that the exceptional customer service exceeds our customers’ expectations by excelling in these critical tasks:
<ul>
<li>Providing a “Can Do” attitude in everything you encounter.</li>
<li>Always doing the right thing, even when no one is watching.</li>
<li>Being the BEST version of yourself.</li>
<li>Building strong relationships with each person you interact with. </li>
<li>Meeting Conditions of Satisfaction in each project you are faced with.</li>
<li>Maintaining and protecting highly-confidential information.</li>
<li>Most importantly, being proactive in seeing what might be missing and making it happen to ensure our banking family is successful in everything we do!</li>
</ul>
Requirements:
Requirements
This Rockstar Employee will possess the following background experience, skills, and attributes:
<ul>
<li>The ability to welcome constructive criticism.</li>
<li>Welcomes change and seeks growth opportunities. </li>
<li>Accountable and responsible—no excuses or whining!</li>
<li>Possess a “can do” attitude with all tasks they encounter.? Regularly takes on responsibility for areas beyond their basic job duties.</li>
<li>Initiative to own responsibility for outcomes and get things done.? Detail-oriented and focused on completing work of the highest quality.</li>
<li>Open communication and staff camaraderie.</li>
<li>Reliable in terms of attendance and punctuality. </li>
<li>Committed to being on time and prepared to accomplish deadlines and goals.</li>
<li>A commitment to grow. </li>
</ul>
We believe work and life should be meaningful and beneficial to our employees and the bank. If you believe in this, too, we want to hear from you! As Our New Rockstar Employee, you will enjoy the following:
<ul>
<li>Compensation determined by education, experience, and related work history</li>
<li>Outgoing and supportive teammates to ensure your success!</li>
<li>Health insurance</li>
<li>An “over the top” retirement plan</li>
<li>Paid vacation</li>
<li>Quarterly celebrations to recognize employees and their results</li>
<li>Ability to cross-train and grow within the Bank</li>
<li>Traveling outside of Kansas to grow personally and professionally</li>
<li>We are closed on the weekends and Federal Holidays</li>
</ul>
Who shouldn’t apply? If you: · Are not a team player.· Are not willing to be authentic and open.· Do not excel at independent, research-based activities.· Become frustrated when faced with unexpected changes in plans.· Become irritated when interrupted or asked to deviate from a task.· Have difficulty planning a course of action without specific instruction.· Lack communication and organizational skills.· Have the inability to be quick on your toes while turning in the highest quality of work.· Are someone who wants an everyday JOB. This is MORE than your basic JOB! Does this sound like something you can’t live without? If so, please submit your application and resume immediately! Please include with three sentences explaining why you’re the best candidate for our ROCKSTAR TELLER POSITION.

<h3>Job Description</h3>
Job DescriptionDescription:
Department: Branch 
Job Status: Full Time 
FLSA Status: Non-Exempt 
Job Type: Regular 
Work Schedule: 
First National Branch hours of operation are from 7:00 a.m. - 7:00 p.m., Monday - Friday, and Saturday from 9:00 a.m. to 2:00 p.m. Positions will require the ability to work weekend hours. 
Reports To: Branch Manager 
Amount of Travel Required: None 
Positions Supervised: None 
 
POSITION SUMMARY
Assists customers with bank transactions in accordance with approved policies and procedures, balance transactions daily and provide excellent customer service. 
 
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 
 
Essential Functions Statement(s)
<ul>
<li>Enter customers' transactions into computers to record transactions and issue computer-generated receipts. </li>
<li>Balance currency &amp;coin, in cash drawers at ends of shifts, and calculate daily transactions using Vertex Teller Capture system, machines with a high level of accuracy. </li>
<li>Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. </li>
<li>Order a supply of cash to meet daily needs. </li>
<li>Transact deposit and check cashing business for customers according to bank policies and procedures. </li>
<li>Accurate utilization of the teller system and computer system. </li>
<li>Regular use of fax, copier, currency counter, changer, coin counter, scanner, currency dispenser and/or cash recycler, ATM, and telephone. </li>
<li>Explain, promote, and cross sell bank products and services.</li>
<li>Assist in balancing of the ATM.</li>
<li>Accept loan payments. </li>
<li>Respond promptly to customer requests, problems and needs. </li>
<li>Handle customer transactions efficiently and accurately. </li>
<li>Adhere to written bank policies and procedures as directed. </li>
<li>Maintain good punctuality and attendance to work. </li>
<li>Strong communication skills. Ability to communicate with customers throughout the day. </li>
<li>Knowledge of federal and state laws and regulations, including a demonstrated adherence to all Bank Secrecy Act, Anti-Money Laundering and OFAC policies and procedures. </li>
<li>Completion of training annually addressing these topics.</li>
</ul>
 
 
Requirements:
POSITION QUALIFICATIONS
Competency Statement(s)
<ul>
<li>Accountability - Ability to accept responsibility and account for his/her actions. </li>
<li>Accuracy - Ability to perform work accurately and thoroughly. </li>
<li>Adaptability - Ability to adapt to change in the workplace. </li>
<li>Customer Oriented - Ability to take care of the customers’ needs while following company procedures. </li>
<li>Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. </li>
<li>Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. </li>
<li>Relationship Building - Ability to effectively build relationships with customers and co-workers. </li>
<li>Reliability - The trait of being dependable and trustworthy. </li>
<li>Responsible - Ability to be held accountable or answerable for one’s conduct. </li>
</ul>
SKILLS &amp; ABILITIES
Education:
High School Graduate or General Education Degree (GED) 
 
Experience: 
<ul>
<li>Customer service experience required.</li>
<li>Cash handling experience preferred.</li>
<li>10-Key</li>
<li>Typing </li>
</ul>
Computer Skills:
Basic knowledge of Windows and Computers. 
 
PHYSICAL DEMANDS
N (Not Applicable) Activity is not applicable to this position. 
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) 
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) 
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) 
 
Physical Demands
Stand F 
Walk F 
Sit C 
Manually Manipulate C 
Reach Outward F 
Reach Above Shoulder F 
Climb O 
Crawl O 
Squat or Kneel O 
Bend O 
Grasp F 
Speak F 
 
Lift/Carry
10 lbs or less F 
11-20 lbs F 
21-50 lbs O 
51-100 lbs O 
Over 100 lbs N 
 
Push/Pull
12 lbs or less F 
13-25 lbs F 
26-40 lbs O 
41-100 lbs N 
 
Other Physical Requirements
<ul>
<li> Vision (Near, Distance, Peripheral, Depth) </li>
<li> Sense of Sound - Must be able to hear customers and staff talk, hear alarms, etc. </li>
</ul>
WORK ENVIRONMENT
An office environment in a controlled atmosphere building.

<h3>Job Description</h3>
Job DescriptionDescription:
PRIMARY FUNCTION: Provides prompt, accurate, and courteous in person, drive thru or telephone service to members while processing routine financial transactions and answering questions. Cross sells credit union products and services, and makes referrals to a Loan Officer, to Mid Oregon Wealth Management, or to our Mortgage Lending area as needed and/or directed.
 
REQUIRED SKILLS: Pleasant, friendly demeanor; excellent customer service abilities in greeting members and making them feel comfortable; keyboarding including 10-key; accuracy in handling transactions and cash; ability to grasp a variety of tasks and perform them efficiently and quickly; ability to retain knowledge of CU products and services and offer them to members when appropriate.
 
STARTING SALARY: Depending on Experience.
 
BENEFITS: Medical, Dental, Vision, Life/Disability/AD&amp;D, EAP, Aflac, 401k with Matching, Paid Vacation/Sick/Personal, Paid Volunteer Hours
 
STARTING DATE: Immediately
 
WORK LOCATION: Olney Branch
 
PROPOSED SCHEDULE: The work schedule is typically 8:15 a.m. to 5:15 p.m., Monday through Thursday and 9:15-6:15 on Fridays.
Requirements:
Physical Requirements
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Speaking on the telephone approximately 10% percent of workday. May need to shovel
snow occasionally outside the office to clear sidewalks, etc.
Continuous sitting, standing, talking, and listening for extended periods of time, use of
hands in repetitive tasks such as typing and writing, speaking, and hearing for interaction
with members and coworkers, clarity of vision at 20 inches or less for processing of
member transactions and computer usage, and memory demands in recalling Credit Union
policies, services, and state and federal regulations.
Occasional lifting up to 35 pounds to move supplies or office equipment, bending,
squatting, or kneeling to reach supplies on ground level, reaching above shoulder level to
reach supplies overhead. Able to push with dolly up to 250 pounds.
 
Work Environment
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. While
performing the duties of this job, the employee works in an office environment. The noise
level in the work environment is average and is impacted by computers, printers, scanners,
phones, and other surrounding conversations. The credit union is located in Central Oregon
and weather during the winter may impact travel. Seasonal fires may impact air quality.
 
AAP/EEO Statement
Mid Oregon Federal Credit Union is committed to building a diverse and inclusive
organization, provide equal employment opportunities to all employees and applicants for
employment, and prohibits discrimination and harassment of any type without regard to
race, color, religion, age, sex, national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any other characteristic
protected by federal, state, or local laws. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation, and training.
Nothing in this job description restricts management's right to assign or reassign duties and
responsibilities to this job at any time. Mid Oregon Federal Credit Union believes that each
employee makes a significant contribution to our success. This position description is
designed to outline primary duties, qualifications, and job scope, but not limit our
employees nor the organization to just the work identified. It is our expectation that each
employee will offer their services wherever and whenever necessary to ensure the success
of the company.
 
 
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
 
 
 
______________________________________________________ _____________________________
Printed Employee Name Date
 
 
 
_____________________________________________________
Employee Signature

<h3>Job Description</h3>
Job DescriptionCompany Description 
STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.
STCU offers excellent benefits:&nbsp;
<ul>
<li>Paid time off—plus 11&nbsp;paid holidays!</li>
<li>Medical, dental, vision and life insurance&nbsp;</li>
<li>Training and career development</li>
<li>Success sharing plan</li>
<li>401(k) matching contributions</li>
<li>Tuition reimbursement</li>
</ul>
An overview of the benefits can be found&nbsp;here&nbsp;or here: <a href="https://stcu.org/here-for-good/about-stcu/careers/benefits" target="_blank">https://stcu.org/here-for-good/about-stcu/careers/benefits</a> Salary range: $20.42 - $28.58 per hour
Job Description 
The Teller position will engage in serving members accurately and efficiently with stated and unstated needs while providing unparalleled service with financial direction, offering appropriate products, and service referrals.
Core Job Requirements/Outcomes
<ul>
<li>Protect the integrity and confidentiality of our membership by identifying members/account ownership to ensure proper access is upheld. Perform transactional duties to serve members with high accuracy in accordance with credit union policies and procedures as well as adhering to STCU’s balancing standards and proper dual control.</li>
<li>Deepen member relationships by presenting and explaining credit union products and services to members that meet the members financial needs through positive interactions.</li>
<li>Exceed service expectations by creating unparalleled member experiences and excellence with every interaction, taking ownership of issues and challenges, increasing member loyalty, and delivering on our Here for Good brand promise.</li>
</ul>
Other Essential Functions
<ul>
<li>Maintain an up-to-date and comprehensive knowledge of all credit union products and &nbsp;&nbsp;services to deepen member relationships.</li>
<li>Responsible for learning the core skills of the position, along with continuously learning, staying current on regulatory, policy and procedure changes.</li>
<li>Proactively and efficiently resolve issues/problems with member accounts.</li>
</ul>
Qualifications 
Education:&nbsp;High school diploma or equivalent required.
Job Experience:&nbsp;Minimum six months customer service in a retail or customer service environment with recent cash handling experience.
Software Skills:&nbsp;Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams.
Physical Demands:&nbsp;Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 25 pounds with accommodations.
Work Conditions:&nbsp;Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.
Travel Demands:&nbsp;May be asked to travel to other STCU locations.
 Additional Information 
Please review our website for more information at&nbsp;<a href="http://www.stcu.org/careers" target="_blank">www.stcu.org/careers</a>.

<h3>Job Description</h3>
Job DescriptionDescription:
Accurately and efficiently process and record routine transactions for bank customers as well as promote and advise on the bank’s products and services. Responsible for the performance of, but not limited to, the below listed duties:
Main Duties and Responsibilities
<ul>
<li>Cash checks and disburse funds after verifying endorsements, dates, identification of persons receiving payments, bank names, overall legality of the documents and sufficiency of funds to support withdrawals</li>
<li>Accept deposits, confirming accuracy of transaction, as well as loan payments</li>
<li>Prepare, verify, and issue official checks, cashiers’ checks, bank and personal money orders, cash advances, fund transfers, debit cards, and correspondent drafts</li>
<li>Calculate and enter transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts</li>
<li>Process change orders for customers</li>
<li>Balance and buy/sell from the vault</li>
<li>Promote and maintain good public relations with customers</li>
<li>Provide customer information within authorized limitations</li>
<li>Post night deposits and mail as required</li>
<li>Cross sell banking products and services</li>
<li>Balance all monies in cash drawers at the end of shifts</li>
<li>Accept and count inventories of cash, drafts, and debit cards each day</li>
<li>Maintain a work area that ensures the safety of all negotiables and confidential records</li>
<li>May be responsible for ATM/ITM reconciliation and cash management</li>
<li>Prepare monies for deposit or shipment to branch banks or the Federal Reserve Bank </li>
<li>Order a cash supply to meet daily needs</li>
<li>Maintain knowledge and understanding and adhere to banking industry standards and regulations, as well as GCB’s policies and procedures</li>
</ul>
Requirements:
Qualifications (all required unless otherwise specified)
Skills
<ul>
<li>Proficient cash handling skills</li>
<li>Proficient interpersonal, customer service, and sales skills</li>
<li>Proficient verbal and written communication skills</li>
<li>Proficient computer skills</li>
</ul>
Behaviors
<ul>
<li>Detail Oriented: Thorough, observant, and accurate</li>
<li>Active Listener: Listen to understand, focus, and respond thoughtfully</li>
<li>Trustworthiness: Honest, ethical, and transparent</li>
<li>Accountability: Responsive, self-aware, and willing to take responsibility</li>
<li>Professionalism: Present oneself and communicate with competency and respect</li>
<li>Stress Tolerant: Ability to manage stress and reactions</li>
<li>Organization: Time management and prioritization</li>
</ul>
Experience
<ul>
<li>6 months+ cash handling experience</li>
<li>6 months+ customer service experience and/or sales experience</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:Full-Time Bank Teller
Caldwell, OH
Description
As a Bank Branch Teller at Community Savings, you will be the face of our branch, providing exceptional customer service and performing a range of financial transactions with accuracy and efficiency. You will assist customers with their banking needs, handle cash and checks, and ensure a positive experience at our branch.
Responsibilities:
<ul>
<li>Greet customers warmly, address their inquiries and provide information about banking products and services. Ensure a positive and professional customer experience at all times.</li>
<li>Perform a variety of financial transactions, including deposits, withdrawals, transfers, and check cashing. Accurately handle and balance cash drawers.</li>
<li>Assist customers with account-related issues, including account openings, closings, and updates. Provide information about account balances, statements, and transactions.</li>
<li>Adhere to all banking policies, procedures, and regulatory requirements to ensure the security and confidentiality of customer information. Report any suspicious activity or security concerns to the Branch Manager.</li>
<li>Address and resolve customer complaints or issues promptly and professionally. Escalate complex issues to the Branch Manager when necessary.</li>
<li>Promote and cross-sell bank products and services that meet customer needs, such as savings accounts, loans, and credit cards.</li>
<li>Maintain accurate records of transactions and customer interactions. Ensure proper documentation and filing in accordance with bank policies.</li>
<li>Work closely with other tellers and branch staff to achieve branch goals and support overall team performance.</li>
</ul>
Requirements
<ul>
<li>Education: High school diploma or equivalent required.</li>
<li>Experience: Previous experience in banking, retail, or customer service roles preferred.</li>
<li>Skills:</li>
<li>Strong interpersonal and communication skills.</li>
<li>Proficient in basic mathematics and handling cash.</li>
<li>Attention to detail and accuracy in processing transactions.</li>
<li>Ability to work in a fast-paced environment while maintaining professionalism.</li>
<li>Familiarity with banking software and systems is a plus.</li>
</ul>
Requirements:

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