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The News &amp; Content unit of the University of Virginia’s <a href="https://communications.virginia.edu/" target="_blank">Office of Communications</a> seeks a Senior Editor to help us tell the dynamic story of UVA and to advance its strategic priorities through content that engages with and grows a multitude of audiences.
This position would be ideal for a seasoned, mature editor at a daily newspaper, magazine or online publication with significant deadline experience and a track record of working with writers to generate compelling stories and improve copy.
The Senior Editor, reporting to the UVA Today Managing Editor, will oversee several direct reports; edit copy for grammar, accuracy, and adherence to Associated Press and local style; and research and write stories as needed. The ideal candidate will be a sharp-eyed, detail-focused journalist who efficiently shepherds daily stories through the editing process while also taking the time to help writers improve their craft. He or she will be attuned to news and current events and be able to quickly identify opportunities to showcase UVA’s students, faculty and staff in the context of the day’s key stories and issues.
Our Content &amp; News team operates a high-quality newsroom that values timeliness and urgency in its content, and collaborates to produce one of higher education’s most successful news products, and the most important strategic communications platform at the University. The <a href="https://news.virginia.edu/" target="_blank">UVA Today</a> Daily Report is delivered Monday through Friday to more than 150,000 recipients, and our UVA Today content attracts more than &nbsp;5 million page views annually.
This is a fast-paced and fun work environment, which provides adequate resources to tell stories that affect people’s lives. It is an enormous opportunity for someone to pursue their journalistic passions while serving an institution committed to serving the greater good. The successful candidate will bring appropriate skills and experience, as well as a comfort with operating in a dynamic environment with the lively character of a daily news operation.
Responsibilities:
<ul>
<li>Edit daily stories for the University’s news outlets to ensure UVA Today’s writing is concise, compelling, and accurate.</li>
<li>Supervise and coach writers.</li>
<li>Assist in story planning so content aligns with and advances UVA’s strategic priorities.</li>
<li>Collaborate with University News &amp; Content colleagues to ensure that storylines selected for emphasis get maximum exposure through the platforms and products managed in University Communications, including social media, digital marketing, and paid content.</li>
<li>Foster productive working relationships with sources across Grounds for coordination, story mining and proactive media relations.</li>
<li>Track owned and earned media progress and measure success using metrics gathered by tools such as Google Data Studio, Parse.ly, etc.</li>
<li>Other duties as assigned.</li>
</ul>
Skills and Competencies:
<ul>
<li>Exceptional writing and editing skills.</li>
<li>Thorough understanding of AP Style.</li>
<li>Outstanding news judgment.</li>
<li>Ability to edit quickly and competently.</li>
<li>Ability to help writers translate complex, technical or scientific subject matter into clear language for broad audiences.</li>
<li>Ability to develop and execute earned-media strategies.</li>
<li>Ability to operate effectively in a deadline-driven communications environment.</li>
<li>Interest in and curiosity about current news and events.</li>
<li>Experience or familiarity with modern communications tools such as the Office suite, social media, and analytics tools.</li>
</ul>
Required education:
<ul>
<li>Bachelor’s degree in communications, journalism, or related field.</li>
<li>At least five years of relevant professional experience.</li>
</ul>
Preferred experience:
<ul>
<li>Proven ability to collegially work with writers with different experience levels, from student writers to veteran wordsmiths.</li>
<li>At least five years writing and editing a daily news publication, or in a higher education, government agency, private or corporate environment.</li>
<li>Experience successfully pitching content for earned media coverage.</li>
</ul>
Anticipated Hiring Range: $85,000 to $100,000, commensurate with experience.
About University Communications: It is our privilege to tell the remarkable and evolving story of the University of Virginia. We are writers, artists, planners + programmers, strategists, and communicators, proudly celebrating, promoting, and publicizing UVA’s iconic reputation, accomplishments, brand, and history. Visit <a href="https://communications.virginia.edu/" target="_blank">our website</a> to find an overview of our latest work, an introduction to our team, and further communications resources.

Senior Editor, UVA Today

<h3>Job Description</h3>
Job Description
Technical Writer – Manufacturing &amp; Vehicle Systems
Location: On-site About the Role
We are seeking a Technical Writer to support program readiness and vehicle launch activities across GPS facilities. This role is ideal for someone who enjoys being close to the work—partnering with engineering, manufacturing, and operations teams—and who has a hands-on or engineering-level understanding of how vehicle and mechanical systems function.
You will translate complex technical and mechanical information into clear, accurate documentation that supports build readiness, production execution, and successful program launches.
 
What You’ll Do
<ul>
<li>Create, organize, and maintain technical documentation supporting program planning, build readiness, and launch execution.</li>
<li>Serve as the primary documentation voice for GPS PPO readiness and build activities.</li>
<li>Work closely with engineering, manufacturing, quality, operations, and supply chain teams to gather, verify, and clarify technical information.</li>
<li>Document vehicle systems, mechanical processes, build issues, and resolution plans in a clear and actionable manner.</li>
<li>Participate in on-site “Go and See” activities to validate build status, investigate issues, and capture real-world process details.</li>
<li>Track milestones, identify potential risks early, and document countermeasures and improvement opportunities.</li>
<li>Support escalations by ensuring accurate, timely communication that enables informed decision-making.</li>
<li>Continuously look for ways to improve documentation and communication processes.</li>
</ul>
 
What We’re Looking For
<ul>
<li>3–5 years of experience in a technical, engineering, manufacturing, or operations environment.</li>
<li>Strong hands-on or engineering understanding of vehicle mechanics, systems, or manufacturing processes.</li>
<li>Ability to understand and document complex mechanical and technical information.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong organizational skills and ability to manage multiple priorities independently.</li>
<li>Proficiency in Microsoft Word, Excel, PowerPoint, and documentation tools.</li>
<li>Familiarity with manufacturing systems (e.g., EMBASSY, EMS) is a plus.</li>
</ul>
 
Education
<ul>
<li>Bachelor’s degree in Engineering, Technical Writing, Business, or a related field preferred or equivalent hands-on technical experience.</li>
</ul>
Company DescriptionNDX Human Capital Solutions is a Veteran owned Contract Engineering company based out of Rochester Hills, MI. We're a partner / service provider to the OEM's and Automotive suppliers here locally and also a partner to the Department of Defense on a national basis, providing professional, technical staffing solutions. 
<h3>Company Description</h3>
NDX Human Capital Solutions is a Veteran owned Contract Engineering company based out of Rochester Hills, MI. We're a partner / service provider to the OEM's and Automotive suppliers here locally and also a partner to the Department of Defense on a national basis, providing professional, technical staffing solutions.

Technical Writer

<h3>Job Description</h3>
Job Description
Move Forward with Volt!
Volt is immediately hiring Technical Writers in San Diego, CA.
As a Technical Writer, you will:
<ul>
<li>Write/create sales order specific Operation and Maintenance Instruction Manuals. Manuals will include Systems Operator Guide Volume , and a Maintenance Instructions Volume, for both New Production and Retrofit customers. These volumes will be produced using established database material and by creating new materials synthesized from multiple information sources.</li>
<li>Will also be responsible for the development, and maintenance of database that supports these volumes, and will make sure database materials comply with all applicable standards.</li>
</ul>
These are full time indefinite temp roles offering a foot in the door of a top company always looking to hire great talent. The positions require you can work full time onsite at the San Diego facility.
Schedule: Monday – Friday 8am – 5pm plus overtime as needed.
The ideal candidate will have:
<ul>
<li>Experience with: SGML, Arbortext, or similar publishing software, database management software, and the documentation publishing industry.</li>
<li>Ability to interface with Engineers, and shop floor personnel.</li>
<li>Ability to read schematics, electrical drawings and bills of material.</li>
<li>Ability to synthesize from multiple information sources, clear, concise instructions and explanations using Simplified Technical English.</li>
<li>Knowledge of Industrial Turbine Machinery, including control, electrical and hydro-mechanical systems.</li>
<li>The successful candidate will be a self-starter with the ability to work with minimal supervision. PC Windows skills, and with familiarity with programs such as Azure DevOps (AzDO), PRO-E, Adobe Acrobat, Windchill and the Microsoft suite of office software are positives.</li>
<li>A Communications degree is preferred, but not necessary.</li>
</ul>
Pay Rate: $38.00 – 44.00 Per Hour 
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&amp;D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email <a href="mailto:hr_dept@volt.com" target="_blank">hr_dept@volt.com</a> or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf

<h3>Job Description</h3>
Job Description
Position Description:
Job Title: Technical Writer
Contract Duration: 12+ months
Location: San Diego, CA 92121
Pay Rate: $72.44/hr. on W2

Job Description
<ul>
<li>Technical Writing is responsible for working with engineers, product managers and other subject matter experts to develop technical product and process support documentation.</li>
<li>Demonstrates basic understanding of technical product support documentation.</li>
<li>The Senior Technical Writer will be responsible for developing, writing, and maintaining comprehensive technical documentation for our Class II medical devices.</li>
<li>This role requires a detail-oriented professional with strong writing skills and a deep understanding of regulatory requirements.</li>
<li>The ideal candidate will have extensive experience in the medical device industry and the ability to work effectively with cross-functional teams.</li>
</ul>
Key Responsibilities:
<ul>
<li>Create, edit, and maintain customer and internal facing technical documentation, including user manuals, installation guides, troubleshooting guide, upgrade/downgrade instructions for various country regulatory submissions.</li>
<li>Ensure all documentation meets regulatory requirements, industry standards, and company policies Create illustrations, flow charts, diagrams, line art, in addition to product photos for both quality and technical documentation. Provide recommendations to engineers on optimizing engineering data expressed in graphs, illustrations, and tables to ensure clarity and consistency.</li>
<li>Collaborate with engineering, quality assurance, regulatory affairs, clinical/medical affairs, marketing, customer support, and other departments together information and ensure accuracy and completeness of documentation and to suggest changes to enhance a document's readability, clarity, conciseness, and style. Also collaborate with subject matter experts in the review and development of instructions-for-use (IFU) design specifications as part of the product’s quality documentation.</li>
<li>Review and edit technical documents for clarity, accuracy, and compliance.</li>
<li>Develop and implement documentation standards, best practices, and style guides to ensure consistency and quality.</li>
<li>Communicate effectively with all levels of management, business units(corporate and international), and possesses a high degree of flexibility/selectivity in prioritizing business unit deliverables to meet company goals.</li>
<li>Stay current with industry trends, regulatory changes, and best practices in technical writing and medical device documentation.</li>
<li>Provide guidance and mentorship to junior technical writers and other team members.</li>
<li>Manage fast-moving documentation projects, including timelines, resources, and deliverables.</li>
<li>Participate in, conduct, and drive cross-functional team meetings to provide input on documentation requirements and timelines.</li>
</ul>
Qualifications:
<ul>
<li>Experience working in a regulated industry such as medical devices or pharmaceuticals.</li>
<li>Extensive experience with regulatory compliance processes. Strong background in supporting regulatory requirements to ensure adherence to regulatory guidelines.</li>
<li>Demonstrated ability to be highly collaborative with marketing, clinical, quality, and regulatory reviewers.</li>
<li>Five or more years writing and editing hardware/software user guides (print and online) and other technical product documentation.</li>
<li>Ability to effectively manage the delivery of prioritized tasks.</li>
<li>Ability to demonstrate a high level of initiative to gather information for developing documentation.</li>
<li>Ability to work independently with minimal supervision.</li>
<li>Effective at thinking independently and solving problems with product core team members.</li>
<li>Ability to work under compressed deadlines and must be able to deal with unresolved situations, frequent project changes, delays, or other events.</li>
<li>Ability to handle multiple projects with excellent follow-up and project management skills.</li>
<li>Familiarity with electro-mechanical concepts and software application usage.</li>
<li>Experience in device labelling and/or packaging content development.</li>
<li>Familiarity with large company engineering change control processes and Agile software development methodologies.</li>
<li>Experience with SAP, Oracle, or similar enterprise resource planning (ERP)system is a plus.</li>
<li>Experience in version control systems (VCS) such as, Perforce, Apache Subversion, Microsoft Team Foundation Server, or GitHub.</li>
<li>Knowledge of photography and photo editing software such as Adobe Photoshop.</li>
<li>Skilled in both electronic and hard copy markup (Acrobat, tracked changes in MicrosoftTM WordTM, standard editorial and proofreading symbols).</li>
<li>Knowledge and experience with desktop publishing (DTP) software applications (Madcap Flare, Adobe FrameMaker, Adobe InDesign, Adobe Illustrator, XML, DITA) as applicable for technical documentation.</li>
</ul>

<h3>Job Description</h3>
Suncast Corporation is the leading US-based designer, manufacturer, and distributor of high-quality resin products for the home and industrial markets. A privately held company headquartered in Western Chicago, Illinois, Suncast prides itself on 35 years of innovation and sustainability across a wide range of product categories with materials proudly sourced in the USA. Everything we do is supported by the strength and ingenuity of American workers and we are committed to helping families across the country make the most of their unique spaces. We utilize state-of-the-art machinery and innovative manufacturing techniques to consistently engineer products of the highest possible quality.
 
Summary:
 
The Technical Illustrator is responsible for developing and updating all product instruction manuals. The candidate will assist in overseeing relationships with print and other third-party suppliers to ensure we meet production deadlines. Interaction with various supporting departments (Purchasing, Legal, Customer Service, Sales, and Marketing) requires clear and proactive communication. A meticulous attention to detail is crucial, along with the ability to create visuals that communicate effectively.
 
Responsibilities:
The following duties are considered essential to this position. Other responsibilities may be assigned.
 
<ul>
<li>Development of product instruction manuals and updating of existing manuals</li>
<li>Manual content, planning and sequencing.</li>
<li>Development of installation and operating instructions using isometric views with insets and bubbles as needed.</li>
<li>Manual development for multiple languages utilizing internal and external translations resources.</li>
<li>The ability to assemble and evaluate products to ensure manual accuracy and completeness.</li>
<li>Partnering with the Purchasing Department for the evaluation and awarding of print and third-party illustrator contracts.</li>
<li>Managing and monitoring supplier performance related to the creation, development, and printing of Suncast manuals.</li>
<li>Ensuring that manuals are properly reviewed and approved, with sign-off, prior to printing.</li>
<li>Manual revision management including tracking active revisions, in progress revisions, archiving of manuals.</li>
<li>Stay informed and make recommendations on changes and trends related to product manuals.</li>
<li>Integrate feedback from other business units to improve manuals.</li>
<li>Prioritize manual creation and revisions to meet varied production deadlines.</li>
<li>Support and comply with safety policies, quality standards, and housekeeping methods.</li>
<li>Ensure that manuals are compliant with product safety commission requirements and any other regulations.</li>
</ul>
 
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
<ul>
<li>Bachelor's degree is preferred, but not required. Minimum of a two-year diploma from an accredited community or technical college, in Technical Illustration or Technical Communication.</li>
<li>Minimum of 3+ years’ experience in technical writing and technical illustration, including demonstrated experience managing technical product manuals.</li>
<li>Strong writing and communication skills in English required. Technical writing skills required.</li>
<li>Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to work under strict deadlines. Possess information management skills. Must have sharp eye for detail.</li>
<li>While performing this job, the employee will use a computer extensively. This includes Microsoft Windows, Microsoft Office, 3D CAD software, Adobe Creative Suite, SolidWorks Composer, change control software, workflows, and tools to transmit large files.</li>
</ul>
 
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee will divide his or her time between working on product assembly and evaluation in the manufacturing area or developing manuals in an office environment. The employee is required to stand, walk, climb, stoop, or kneel. The employee may need to occasionally lift and/or move up to 35 pounds. While writing reports the employee is required to sit, use a computer with a keyboard and mouse, talk, and hear. Vision requirements include ability for close vision so printed reports and computer screens can be read, distance vision, and the ability to focus. Color acuity is a plus.
 
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing these duties, the employee will spend part of his or her time in a manufacturing environment, and part of the time in an office environment. Manufacturing areas are subject to seasonal variations in temperature. Noise level is generally moderate for manufacturing. Safety equipment is required when in manufacturing areas. Typically, offices are climate controlled and have a moderate noise level for an office.
 
The Anticipated Pay Range for This Position: $80-95K annually
Suncast offers a comprehensive benefits package including:
 
<ul>
<li>Medical, Dental, and Vision insurance</li>
<li>Telehealth benefits</li>
<li>Life insurance</li>
<li>401K with employer match</li>
<li>Paid vacation time off</li>
<li>Paid parental leave</li>
<li>Short- and long-term disability coverage</li>
<li>Health Savings Accounts (HSAs) &amp; Flexible Spending Accounts (FSAs) for health and dependent care</li>
<li>Paid Parental Leave (maternity &amp; paternity)</li>
<li>Educational Assistance Program</li>
<li>Tuition Reimbursement</li>
</ul>

<h3>Job Description</h3>
Duration: 6 Months
Job Description:
<ul>
<li>As a Technical Writer, you’ll transform complex technical concepts into clear, concise, and user-friendly documentation for the CREW organization at Fremont and Great Oaks. You’ll partner with technicians, engineers, managers, and subject-matter experts (SMEs) to produce and/or update Integrated Management System (IMS) documentation (policies --&gt;procedures --&gt; written work instructions forms) Support teams, and internal stakeholders to get the most out of our processes.</li>
<li>Collaborate with SMEs (technicians, engineers, managers) to gather and validate technical information.</li>
<li>Develop and/or update documents using the IMS templates.</li>
<li>Create clear, structured documentation outlines and information.</li>
<li>Edit and proofread content for accuracy, consistency, tone, and adherence to style guides.</li>
<li>Use graphics, diagrams, and screenshots to illustrate procedures and workflows.</li>
<li>Manage documentation projects: plan timelines, track status, and escalate risks.</li>
<li>Solicit feedback from end users, support, and SMEs to continuously improve content.</li>
<li>Ensure all deliverables comply with corporate branding, legal, and regulatory requirements.</li>
</ul>
 
Responsibilities:
<ul>
<li>1-3 years of relevant experience, fresh in their career, and eager to learn.</li>
<li>Exceptional written and verbal communication. Detail-oriented with excellent research and interviewing skills. Knowledge and use of Agility a plus.</li>
</ul>
 
Education:
<ul>
<li>Bachelor’s degree in Technical Communication, English, or related field.</li>
</ul>
 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit <a href="http://www.ustechsolutions.com" target="_blank">www.ustechsolutions.com</a>
 
US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Internal Job ID: 25-53950
Recruiter Name: Sangeeta
Contact: 201-932-1363

Technical Writer I

<h3>Job Description</h3>
Role: Technical Writer
Location: Everett, WA / Renton, WA
Type: Contract
Duration: Long Term
 
Required skills/qualifications:
1. 3-5 years direct experience with technical writing
2. Aerospace experience
 
Preferred skills/qualifications:
1. familiar with manufacturing, quality
2. project management
3. familiar with generative AI
 
Best Regards, 
Rupesh Kumar
Lead –Team Talent Acquisition
ALTEN Calsoft Labs
2890 Zanker Road, Suite 200, San Jose, CA 95134
D : +1 408-755-3056
E: <a href="mailto:rupesh.k@acldigital.com" target="_blank">rupesh.k@acldigital.com</a>
FOLLOW US @ Twitter | Linkedin | Facebook | <a href="http://www.Acldigital.com" target="_blank">www.Acldigital.com</a>

<h3>Job Description</h3>
Job Title: Technical Writer / Marketing Communications Specialist
Location: Boston, MA or Andover, MA (Hybrid: 2 days onsite)
Contract: 6 months with possible extension
Schedule: Mon–Fri, 8AM–5PM EST
Rate: $40–$50/hr
Top Skills
<ol>
<li>Copy Editing: Review and refine thousands of marketing brochures and collateral for grammar, spelling, branding alignment, and clarity.</li>
<li>Template &amp; Branding Implementation: Apply corporate templates and branding guidelines across PPTs, Word docs, and other materials to ensure consistent look and feel.</li>
<li>Organization &amp; Content Management: Maintain and update SharePoint sites; organize and upload marketing materials for sales team access.</li>
</ol>
Job Responsibilities
<ul>
<li>Edit and update product and promotional content for clarity and accuracy.</li>
<li>Format documents using corporate branding, templates, and layout best practices.</li>
<li>Ensure consistency across materials supporting multiple products.</li>
<li>Manage internal SharePoint publication site and internal social media updates.</li>
<li>Maintain an organized repository for reusable content.</li>
</ul>
Qualifications
<ul>
<li>Experience copy editing brochures, data sheets, and presentations.</li>
<li>Ability to edit technical documents (briefs, white papers, SOPs, user guides).</li>
<li>Experience creating or managing SharePoint communication sites.</li>
<li>Comfortable working with global technical teams and SMEs.</li>
<li>Strong organizational skills for managing multiple content requests.</li>
</ul>
Nice-to-Have Skills
<ul>
<li>Web publishing</li>
<li>Animation/video creation</li>
<li>Familiarity with cybersecurity, OT/IT, or industrial automation topics</li>
</ul>

<h3>Job Description</h3>
Job Description
Details
Compensation: $80-105k annually
Employment type: Full-time/in-office Vancouver, WA
Job title: Technical Writer
 
At Cirrus Link Solutions, we develop software products that leverage MQTT and other IIoT technologies to connect, transport, and manage data across many different industries. We pride ourselves on delivering real solutions and supporting SCADA integrators in meeting their IIoT needs.
 
At Cirrus Link, you’ll be exposed to many different technologies: embedded systems, cloud platforms, on-premises solutions, distributed systems, and more. We are a small but quickly growing team and looking for self-motivated, inquisitive, problem-solving individuals to take the company to the next level.
 
As a technical writer for Cirrus Link, you’ll specialize in creating clear and concise documentation for complex technical information and training materials. You must understand the impact you’ll create on the bottom line and the valuable role you’ll play in the company by transforming intricate concepts, procedures, and product specifications into user-friendly and accessible content for improved usability and optimal user experience.
 
Responsibilities
<ul>
<li>Gathering and researching technical information from subject matter experts, relevant external sources, and internal contacts</li>
<li>Installing and using the software being documented to understand and describe the flows and gather screenshots</li>
<li>Organizing and structuring technical content for internal and end-user consumption, ensuring clarity, easy reading, and accessibility for the target audience</li>
<li>Writing and editing various types of technical documentation such as user manuals, user documentation, tutorials, user guides, specifications, and instruction manuals</li>
<li>Collaborating with our engineering and development team to gather necessary information and better understand complex information</li>
<li>Reviewing and revising documentation for accuracy, consistency, and adherence to style guidelines</li>
<li>Incorporating visual aids, such as diagrams, screenshots, and illustrations, to enhance the understanding of technical information</li>
</ul>
 
Requirements
<ul>
<li>Strong attention to detail</li>
<li>Polite and professional communication style, even if under pressure</li>
<li>Being flexible when priorities and plans change due to unforeseen circumstances</li>
<li>Works well in a distributed team - this position is in-office only but we have a team out of state as well</li>
<li>Proficiency in writing, editing, and proofreading product documentation in English</li>
<li>Proven writing experience with FAQs, user guides, or manuals in a technical field</li>
<li>Knowledge of best technical writing practices, including style guides and industry standards, as well as the technical skills to understand the software development life cycle (SDLC) and project workflow</li>
<li>Familiarity with content management systems (CMS)</li>
<li>Proficiency in using graphics editing software and screen capture tools for creating visuals and illustrations is preferred</li>
<li>Ability to learn quickly and adapt to new software, technologies, and subject matters</li>
</ul>
 
Knowledge/experience with any of the following a plus:
<ul>
<li>&nbsp;Docusaurus</li>
<li>&nbsp;Canva</li>
<li>&nbsp;MQTT</li>
<li>&nbsp;MQTT Sparkplug</li>
<li>&nbsp;Git, Maven, and Jenkins</li>
<li>&nbsp;Industrial protocols (such as Modbus, Canbus, EFM protocols, HART, BACnet, etc)</li>
<li>&nbsp;IIoT</li>
<li>&nbsp;Linux OS and Mac OS, and Windows OS</li>
<li>&nbsp;C/C++/Python/C#/Shell Scripting/Power Shell</li>
<li>&nbsp;Raspberry Pi and/or other embedded platforms</li>
<li>&nbsp;Google Protocol Buffers</li>
<li>&nbsp;Network Security</li>
<li>&nbsp;Jira and Confluence</li>
<li>&nbsp;Cloud Platform and Cloud Deployment Experience (such as AWS, Azure, etc)</li>
</ul>
 
Education and Experience Required:
<ul>
<li>BS or equivalent in a IT/writing related field</li>
<li>Previous technical writing experience a plus</li>
</ul>
 
Position Location &amp; Type:
<ul>
<li>Downtown Vancouver, WA, USA</li>
<li>Reporting to the office is required</li>
<li>Full-time/permanent after 90-day trial period</li>
</ul>
 
Additional opportunities&nbsp;(based on experience and performance over time):
<ul>
<li>&nbsp;Performing QA test procedures and reporting results to development</li>
<li>&nbsp;Writing automated and manual software test procedures and test software</li>
<li>&nbsp;Developing and testing software</li>
</ul>
 
Compensation:
<ul>
<li>$80-105k annually depending on qualifications and experience</li>
</ul>

<h3>Job Description</h3>
Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise.&nbsp;The ideal candidate is an investigative communicator—comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role’s work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities:
<ul>
<li>A successful Technical Writer will support Lightedge’s documentation and training ecosystem by:</li>
</ul>
Developing and maintaining documentation:
<ul>
<li>Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed.</li>
</ul>
Documenting services and operations:
<ul>
<li>Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows.</li>
</ul>
Supporting technical training development:
<ul>
<li>Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS).</li>
</ul>
Owning documentation standards:
<ul>
<li>Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets.</li>
</ul>
Collaborating with SMEs:
<ul>
<li>Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows.</li>
</ul>
Translating complexity for different audiences:
<ul>
<li>Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness.</li>
</ul>
Managing documentation tools and repositories:
<ul>
<li>Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable.</li>
</ul>
Maintaining the documentation lifecycle:
<ul>
<li>Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum.</li>
</ul>
Ensuring accuracy and quality:
<ul>
<li>Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices.</li>
</ul>
Contributing to cross-team initiatives:
<ul>
<li>Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations.</li>
</ul>
Driving continuous improvement:
<ul>
<li>Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency.</li>
</ul>
Experience:
<ul>
<li>3–5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization.</li>
<li>Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation.</li>
<li>Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content.</li>
<li>Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate.</li>
<li>Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows.</li>
<li>Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity.</li>
<li>Familiarity with cloud, networking, security, or data center technologies is strongly preferred.</li>
<li>Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus.</li>
<li>Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs.</li>
<li>Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment.</li>
<li>Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial.</li>
<li>Proven ability to influence without formal authority—driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams.</li>
<li>Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.</li>
</ul>
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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