<h3>Job Description</h3>
Job Description
Fairfield Inn &amp; Suites Monaca, PA
Hotel General Manager
Employment Type
Full-Time
JOB SUMMARY
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing general property performance, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, managing and conducting human resources activities. Leads the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
JOB SPECIFIC TASKS
Managing Property Operations
• Ensures service programs are in place and executed against (e.g., Refreshing Business, Service Snapshots, Service So Memorable, etc.).
• Provides timely, real-time feedback to management and hourly associates on service and operational standards; including feedback on even the smallest of service and operational details.
• Manages the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.
• Creates and support clear lines of responsibility for management team, including coverage and oversight throughout the day.
• Prepares for QA audits (i.e., daily and pre-visit activities).
• Review sand follows-up on property GSS scores and comments.
• Acts as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.).
• Walks the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.
• Manages the implementation of major brand standards (e.g., HSIA, the Market, TPS A.M. Eats).
• Delegates responsibilities for operations and projects to appropriate level of associate.
Managing Food and Beverage Operations
• Monitors Food and Beverage forecasting and par levels to reduce waste and maximize Food and Beverage profit margins.
• Provides timely, real-time feedback to management and hourly associates on service and operational standards; including feedback on even the smallest of service and operational details.
• Establishes and leverages local vendor relationships to support food and beverage operational needs.
• Ensures bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management.
• Conducts periodic compliance audits with Back of House associates to ensure they use job aids (HA checklist open and close, production charts, freezer pull check, Inventory ordering checklist, temp logs, mapping/zoning fridge, org of space, etc.)
• Provides coaching on operations and troubleshooting of Micros and other technology components within property common areas.
Managing and Sustaining Sales and Marketing Strategy
• Works with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc.).
• Works with Market Sales to establish property sales strategy, goals, and action plans.
• Identifies and champion creative marketing solutions that fit the brand and property needs.
• Participates in the property sales review (PSR).
• Manages relationships with decision makers at top accounts.
• Develops innovative means for capturing new streams of revenue through property amenities.
• Interacts with in-house guests to prospect for new sources of business.
• Ensures direct sales staff fully utilizes e-tools (e.g., e-proposals, e-mail signatures), as appropriate.
• Identifies key revenue generating stakeholders and customers and communicate information to sales offices.
• Coaches and reinforces associate selling strategies that take advantage of property amenities.
• Ensures all national and regional marketing programs (e.g., HSIA, etc.) are pulled through to relevant departments.
• Participates in and host customer recognition events to drive sales.
• Understands and leverage sales and marketing advantages over competitor properties within market.
• Monitors sales strategy with RSO to ensure ongoing effectiveness and compliance.
Managing Profitability
• Manages on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations.
• Measures, analyzes, and communicates property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data.
• Updates and communicates profit forecasts to associates/managers.
• Initiates action to support property revenue and profitability goals.
• Understands how food and beverage product variability can affect profitability.
• Reviews and signs off on invoices.
• Reviews Property Distribution Summary (OnDemand) and Purchase Detail Reports; identify, research, and resolve balance issues.
• Consolidates reports needed for period-end review (e.g., P&amp;L, Accounting Scorecard, Banking Report and Statistics, PACE, credit card fraud report).
• Reviews property performance on period basis with Regional Director.
• Ensures compliance with Avendra.
Maintaining Revenue Management Goals
• Manages the relationship with the revenue management office (e.g., participate in routine calls, strategy meetings, periodic update meetings, etc.).
• Reviews and works with appropriate revenue management reports (e.g., Demand Eye Chart, Benchmark Pricing Evaluator, Rate/Value Matrix, Smith Travel Research (STR) reports, etc.).
• Balances inventory to ensure same-day sellouts.
Managing and conducting Human Resource activities
• Leads associates through property changes, and help them transition into new property roles.
• Understands the performance expectations for all positions within the property (e.g. front desk associate, gourmet attendant, etc).
• Conducts day to day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation and approval of hiring requisitions, movement of subordinates through phases of performance management cycle).
• Completes management training (e.g., ConnectU, GM conferences, HR Skills, etc.).
• Cascades/Delivers training to associates (e.g., Service So Memorable Quarterly Recharge, Service Snapshot, etc.).
• Facilitates cross training to support associate professional growth and operational excellence.
• Ensures ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc.).
• Monitors local hiring and compensation trends for like positions; ensure that the organization understands any change in fundamentals.
• Conducts performance review process for associates (including LPP, career plan form, development plans, associate information form, mid-year check-ins, 90-day check ins for new associates, etc.).
• Supports recruitment efforts from various sourcing channels (e.g., local job fairs, Internet, referrals) to target associates with skill sets (e.g., food and beverage, rooms operations) compatible for operational needs.
• Actively recruits and hires qualified associates.
Managing Relationships with Property Stakeholders (e.g., Owner and Above Property)
• Keeps brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement.
• Prepares and presents reports for owners and above property leadership using financial/performance data to show how the Refreshing Business model is affecting property performance.
• Conducts property critique.
• Conducts annual business reviews.
• Participates in ad hoc owner conference calls and respond appropriately to owner requests.
• Responds to off-property (e.g., regional and owner) requests for sales information (e.g., Market Outlook, STR Report critique, etc.).
Additional Responsibilities
• Manages e-mail.
• Manages daily paper mail.
• Participates in conference calls (e.g., sales, promotion, Q&amp;A, property performance, etc.).
• Provides follow-up information to RD and other CFRST managers.
• Prepares for RD visits (e.g., pulling and consolidating relevant reports).
&nbsp;
&nbsp;

General Manager Fairfield Marriott

<h3>Job Description</h3>
Job DescriptionDescription:
 
Job Title: Bartender Department: Food and Beverage
Reports to: Director of F&amp;B Status: Non-Exempt / Hourly
Job Summary:
Bartenders are responsible for setting up the bar area, fulfilling all bartender duties for hotel guests, and tearing down bar at the end of the shift.
Duties/Responsibilities:
<ul>
<li>Certified in Serving Alcohol with Care or other like ABC training certification and has a valid ABC card (and maintains same during employment). Complies with all ABC rules, laws and regulations as well as Server Responsibilities as defined in certified training materials. </li>
<li>Setting up the bar area, which may include stocking the bar with beer/wine/liquor and any essential non-alcoholic items to serve appropriate beverages to the bar guests.</li>
<li>Make sure the bar is stocked with appropriate glassware, cocktail stirring rods, napkins and drink garnishes such as cherries, olives, cocktail onions and lemon and lime wedges.</li>
<li>Verifying customer identification to ensure they meet age requirements for alcohol consumption. </li>
<li>Responsible for filling drink orders for guests, answering questions about drink ingredients and making suggestions for different types of beverages and cocktails.</li>
<li>Responsible for taking cash, and credit card payments for drinks. The bartender is also responsible for balancing cash and credit card receipts.</li>
<li>Remove dirty dishes and linen as needed. Reset tables with clean china, linen, silver, glassware, utensils, condiments, and paper. </li>
<li>Basic knowledge of menu prices and composition. </li>
<li>Requires familiarity of daily specials. </li>
<li>Monitor snacks at bar and tables. </li>
<li>After bar closes, the bartender is responsible for cleaning the bar, disposing of trash and recyclables, including plastic cups, bottles, and cans.</li>
<li>Empty, clean and refill items as your side work duties describe. </li>
<li>Maintain a clean uniform and person. </li>
<li>Knowledge of fire alarm system and evacuation procedures. </li>
<li>Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employees issues, etc. </li>
<li>Use pour measuring shot cup to ensure all drinks contain the proper amount of alcohol.</li>
<li>Immediately inform the Manager on Duty of any guest issues.</li>
<li>Must be able to work a flexible schedule including evenings, weekends, and Holidays.</li>
<li>Quickly respond to all guest requests.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Courteous and attentive to guests.</li>
<li>Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights.</li>
<li>Excellent interpersonal, communication, and customer service skills.</li>
<li>Ability to work as part of a team and follow instructions.</li>
<li>Flexibility to work shifts, including late nights, weekends, and holidays.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Alcohol Server Permit is required to serve alcohol.</li>
</ul>
Education and Experience:
<ul>
<li>A high school diploma or equivalent preferred.</li>
<li>Experience as a server and/or bartender is preferred.</li>
</ul>
Supervisory Responsibilities:
<ul>
<li>None.</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to stand/walk on feet for up to 8 hours. </li>
<li>Must be able to handle heat and stress. </li>
<li>Must be able to bend, reach, kneel, push and stretch. </li>
<li>Must be able to lift at least 40 pounds. </li>
<li>Must be comfortable using a step stool or ladder. </li>
<li>Must have clear vision for close cleaning and writing tasks. </li>
<li>Must have clear vision for distances up to 25 feet. </li>
<li>Must have good finger dexterity for prep work and writing. </li>
<li>Must be able to use/lift arms for up to 8 hours. </li>
</ul>
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. 
The company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. 
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 
I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/or changes in this job description. I can perform the essential functions of this job as listed above, with or without reasonable accommodation. 
 
Requirements:

Bartender - Marriott

<h3>Job Description</h3>
Job Description
 

Job Description

Position: House Attendant/House Person- MARRIOTT
Location: Clearwater, FL
Reports to: Housekeeping Manager and Supervisors
Status: Non-Exempt

Job Summary:
House Attendant will be responsible for assisting the housekeepers as well as banquet personnel with their everyday operational materials, amenities, and mini bar items to ensure exceptional service to all guests that is consistent and continually in accordance with the Tribute Portfolio Marriott standards. 

**Please note, The Karol Hotel is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.

Essential Functions
<ul>
<li>Strip the rooms in preparation for cleaning</li>
<li>Acknowledge guest in all public spaces with a warm and friendly greeting</li>
<li>Distribute the necessary items to the assigned housekeepers</li>
<li>Assist with banquet function of the hotel to include set up of tables and chairs</li>
<li>Take care of any guest special requests for pre-arrival e.g. foam pillows, extra towels</li>
<li>Maintain all hallways to ensure they are free from dust and/or scuffs, windowsills, door frames and base boards</li>
<li>Sweep and/or vacuum hallways daily </li>
<li>Clean inside the elevators and polish elevator tracks and landings</li>
<li>Maintain closets in order and keep par levels to standard</li>
<li>Assist with the maintenance of the mini bar selections to par levels</li>
<li>Keep stairwells and ice machine areas free from debris </li>
<li>Follow scheduled shifts and follow break and lunch requirements</li>
<li>Deep clean on rotational schedule </li>
<li>Assist Front Office Department with VIP arrivals</li>
<li>Assist in the restocking and reorganizing the housekeepers’ carts daily </li>
<li>Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas</li>
<li>Assist guest with any special requests with Marriott Guest Excellence</li>
<li>Ability to communicate with manager on inventory needs e.g. amenities, pillowcases, bed linen, robes, etc.</li>
<li>Professional communication while using technology </li>
<li>Respect all guests, team members, and management by maintaining a positive, friendly attitude</li>
<li>Ability to interact with guests and share hotel knowledge using personalization, such as using the guest’s name</li>
<li>Maintain guest confidentiality following all Marriott hotel procedures </li>
<li>Report any suspicious activity or unusual items in room</li>
<li>Report any irregular behavior from guests in public areas and/or in rooms</li>
<li>Ability to take initiative and handle assignments with limited supervision</li>
<li>Follow all Marriott hotel policies and procedures as outlined in the team member handbook</li>
<li>Maintain cleanliness and order of work area such as closets, carts, and housekeeping office</li>
<li>Personal grooming and appearance to be of a professional manner and fit the hotel theme</li>
<li>No cell phone use in public areas (e.g. guest rooms)</li>
</ul>

Hotel Performance
<ul>
<li>Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott</li>
</ul>
 
Qualification Standards
 
Education &amp; Experience
<ul>
<li>High School diploma or higher</li>
<li>Previous hospitality experience preferred</li>
<li>Excellent customer service skills</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Ability to use technology e.g. tablets, iPads </li>
</ul>
 
Physical Demands
<ul>
<li>Ability to stand for extended periods of time</li>
<li>Ability to squat and bend </li>
<li>Ability to communicate clearly</li>
<li>Corrected vision to normal range</li>
<li>Ability to work long hours as needed</li>
<li>Ability to lift / push / pull 50 lbs.</li>
</ul>
 
Mental Demands
<ul>
<li>Make sound judgments quickly</li>
<li>Work on multiple tasks, making appropriate progress towards deadlines</li>
<li>Able to work independently, take direction, and provide direction to others</li>
<li>Manage differing personalities within the office, the hotel, and the community</li>
<li>Maintain the highest degree of confidentiality</li>
<li>Ability to work effectively in stressful, high-pressure situations</li>
<li>Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary</li>
</ul>

House Person- Tribute Portfolio Marriott

<h3>Job Description</h3>
Job Description
 
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Marriott in Fort Collins, Colorado. 
Come be a part of Fort Collins, Colorado's PREMIER Full-Service hotel! At Marriott, we never stop searching for inventive ways to serve our customers, provide opportunities for our associates, and grow our business. The company that began as a nine-seat A&amp;W root beer stand in 1927 is recognized today as a top employer and for its superior business operations.
Be Inspired! Be Empowered! Be You!
“With Marriott’s TakeCare culture, associates are always the heart of our business.” – Bill Marriott
Job Purpose:
Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
<ul>
<li>Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.</li>
<li>Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.</li>
<li>Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.</li>
<li>Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.</li>
<li>Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.</li>
<li>Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.</li>
<li>Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed.</li>
<li>Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.</li>
<li>Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.</li>
<li>Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.</li>
<li>Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.</li>
<li>Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.</li>
<li>Maintains a friendly, cheerful and courteous demeanor at all times.</li>
<li>Performs other duties as assigned, requested or deemed necessary by management.</li>
<li>OTHER DUTIES/RESPONSIBILITIES</li>
<li>Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts.</li>
<li>Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.</li>
<li>Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.</li>
</ul>
Qualifications and Requirements:
<ul>
<li>Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards preferred.</li>
<li>Weekends are required.</li>
</ul>
This job requires the ability to perform the following:
<ul>
<li>Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.</li>
<li>Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.</li>
<li>Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.</li>
<li>Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.</li>
<li>Must be able to work with arms raised above head throughout an 8 hour shift.</li>
<li>Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.</li>
<li>Material/Equipment Used</li>
<li>Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers.</li>
<li>Exposure to hazardous chemicals on a continual basis.</li>
<li>Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry.</li>
</ul>
Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li>
</ul>
 
What we offer:
<ul>
<li>Salary Range: $17.00 -18.00</li>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation &amp; Holiday Pay</li>
<li>Same-day pay available</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities/ Manager Training Program</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k)</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Flexible spending account</li>
<li>Life insurance</li>
<li>Parental leave</li>
<li>Referral program</li>
</ul>

Housekeeper - Marriott Fort Collins, Colorado

<h3>Job Description</h3>
Job DescriptionCompany Description 
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Seva Hospitality. With our company’s high growth, there’s a place for you here today (and for tomorrow) within our company.&nbsp;
Job Description 
At&nbsp;SpringHill Suites by Marriott, we’re committed to making travel an elevated experience. We’re currently looking for a results-oriented&nbsp;General Manager&nbsp;to join our team at the Troy/North Dayton location and help us maintain our tradition of outstanding guest experiences.
The brand-new SpringHill Suites Troy opened in Spring 2025. As General Manager, you’ll oversee and support a team of 15, spanning front desk, housekeeping, and maintenance operations. This is a great opportunity to lead an established, dedicated team and drive increased sales and performance for the property.
We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure.
Upon opening the hotel, as a General Manager you will:
<ul>
<li>Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance.</li>
<li>Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.</li>
<li>Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls.</li>
<li>Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations.</li>
</ul>
Commitment to Task:
<ul>
<li>Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.</li>
</ul>
Communication Skills:
<ul>
<li>Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.</li>
<li>You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software.</li>
</ul>
Flexibility:
<ul>
<li>Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.</li>
</ul>
Initiative:
<ul>
<li>Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.</li>
</ul>
Managing Execution:
<ul>
<li>Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.</li>
</ul>
Teamwork:
<ul>
<li>Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.</li>
</ul>
Qualifications:
<ul>
<li>Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required).</li>
<li>Experience with Fosse Property Management System Experience preferred.</li>
<li>Proven record of independent, self-motivated work habits.</li>
<li>Ensuring customer satisfaction.</li>
<li>Execute reporting in a timely and accurate manner.</li>
<li>Ability to focus on the big picture as well as individual results.</li>
<li>Possess the ability to maximize hotel revenue through defined market segmentation.</li>
<li>History of superior controls and financial performance.</li>
<li>Excellent relationship-building skills.</li>
<li>Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures.</li>
<li>Maintain active and visible position in the local community and industry.</li>
</ul>
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
<ul>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Paid training</li>
<li>Vision insurance</li>
</ul>
&nbsp;
Schedule:
<ul>
<li>Monday to Friday</li>
<li>Weekends as needed</li>
</ul>
Work Location: In person
Additional Information 
WHAT WE CAN OFFER YOU:
<ul>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Vision insurance</li>
<li>Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>On call</li>
<li>Rotating weekends</li>
</ul>

Marriott Hotel General Manager

<h3>Job Description</h3>
Job Description
The Courtyard by Marriott Tuscaloosa is a modern, limited/select-service hotel designed for business and leisure travelers seeking comfort, productivity, and style. Located near the University of Alabama, Bryant-Denny Stadium, and Tuscaloosa's key corporate and healthcare hubs, our hotel is well-positioned for both event-driven and extended-stay demand.
We're seeking a hands-on, service-driven General Manager who can lead by example, elevate performance, and ensure the hotel consistently meets Marriott brand standards and owner expectations.
Position Overview
The General Manager is responsible for the overall success of the hotel-financial performance, guest satisfaction, team engagement, and brand compliance. This role demands strong leadership, operational discipline, and the ability to create a culture of accountability and service excellence.
Key Responsibilities
<ul>
<li>
Leadership &amp; Culture
<ul>
<li>
Lead, motivate, and mentor department heads and associates.
</li>
<li>
Foster a positive, high-performance culture aligned with Marriott's values and service standards.
</li>
<li>
Recruit, train, and develop team members to ensure a skilled and engaged workforce.
</li>
</ul>
</li>
<li>
Operational Excellence
<ul>
<li>
Ensure smooth day-to-day hotel operations in Rooms, Housekeeping, Maintenance, and F&amp;B (Bistro).
</li>
<li>
Enforce Marriott brand standards, cleanliness, and safety compliance.
</li>
<li>
Monitor Medallia and GSS scores; develop strategies for continuous improvement.
</li>
</ul>
</li>
<li>
Financial &amp; Revenue Management
<ul>
<li>
Oversee budgeting, forecasting, and P&amp;L performance.
</li>
<li>
Partner with Revenue Management and Sales to maximize RevPAR and market share.
</li>
<li>
Manage expenses, labor, and departmental costs in line with budgeted goals.
</li>
</ul>
</li>
<li>
Sales &amp; Marketing
<ul>
<li>
Support proactive sales efforts to grow corporate, group, and local accounts.
</li>
<li>
Maintain visibility in the community and with local businesses, universities, and tourism partners.
</li>
</ul>
</li>
<li>
Guest Experience
<ul>
<li>
Champion Marriott's "Spirit to Serve" philosophy.
</li>
<li>
Lead service recovery and ensure consistent delivery of excellent guest service.
</li>
</ul>
</li>
<li>
Compliance &amp; Administration
<ul>
<li>
Ensure compliance with all state, local, and brand policies.
</li>
<li>
Maintain accurate payroll, HR documentation, and licensing records.
</li>
<li>
Work closely with ownership on capital planning and property improvement projects (PIPs).
</li>
</ul>
</li>
</ul>

Hotel General Manager - Marriott

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Front Desk Agent 
Department: Front Office
Reports to: Front Office Manager 
Status: Non-Exempt / Hourly
Job Summary:
Responsible for managing the front desk area, including guest check-in/out process, maintaining data on in-house guests, tracking reservations, special requests, and answering guest calls. 
Duties/Responsibilities:
<ul>
<li>Ensure front desk operations are carried out within the systems and procedures required by brand specific standards. </li>
<li>Working knowledge of all hotel systems including PBX phone system, key system, PMS reservation systems, and brand specific training. </li>
<li>Knowledge of fire alarm system and evacuation procedures. </li>
<li>Mindful of credit responsibility so that suspicious accounts are immediately noted to ensure effective credit control. </li>
<li>Must have good knowledge of surrounding area. </li>
<li>Manage reservations and check-ins to ensure the highest RevPar. </li>
<li>Must be responsible for security of guests, fellow employees, and hotel assets. </li>
<li>Must perform any other required duties as requested by Supervisor to aid in better operation of the hotel, restaurant, lounge, and service to the guests. </li>
<li>Keep confidential the business functions of the company including, but not limited to, top accounts, financial status, customer/guest information, employee issues, etc. </li>
<li>Maintains compliance to all front office standard operation procedures: monitors key control, verifies room status information, updates group information, ensures follow-through of all VIP and Tour VIP requests.</li>
<li>Works with other staff to ensure awareness and compliance to all safety and security policies and procedures. Ensures employee and guest safety by participating in proper training and maintenance of equipment and work area</li>
<li>Balances PMS activity at the end of each shift and daily report as required.</li>
<li>Never drops a deposit without a witness.</li>
<li>Accurately counts and accounts for cash banks prior to and at the end of each shift.</li>
<li>Immediately report any guest issues to the Manager on Duty.</li>
<li>Does not participate in personal conversations either in person or on telephone or cell phone.</li>
<li>Assist guest with luggage as needed.</li>
<li>Well-groomed and in uniform while on property.</li>
<li>Does not eat, drink, or smoke in sight of a guest.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment. </li>
<li>Must possess the ability to handle stressful situations in a calm, professional manner and exhibit good judgment.</li>
<li>Excellent communication skills. Ability to convey information and ideas through writing, telephone and personal meeting situations; engaging the audience and helping them understand and retain the message. </li>
<li>Must poses a passion to serve.</li>
<li>Skilled at establishing effective relationships with customers and internal partners; requires effective reading, writing and oral comprehension.</li>
<li>Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li>
<li>Must have a valid driver’s license and dependable transportation available. </li>
<li>Must have an outgoing personality, be well organized, and detail oriented. </li>
<li>Must be able to work a flexible schedule to include evenings, nights, weekends, and some holidays. </li>
<li>Must have a good work ethic, be honest and work well with others. </li>
<li>Must have good cash handling skills, able to make change, manage cash drawer.</li>
</ul>
Education and Experience:
<ul>
<li>Prior customer service experience.</li>
</ul>
Supervisory Responsibilities:
<ul>
<li>None.</li>
</ul>
Physical Requirements:
<ul>
<li>Stand/walk on feet for 8 hours and work in a restrictive space/environment. </li>
<li>Must have eyesight enabling vision both near and far. </li>
<li>Finger dexterity to type, to write, and work on a computer. </li>
<li>Must speak in a clear, understandable voice, hear at a basic level, and understand English. </li>
<li>Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds. </li>
</ul>
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. 
The company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. 
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 
I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/or changes in this job description. I can perform the essential functions of this job as listed above, with or without reasonable accommodation. 
Requirements:

Front Desk Agent - Marriott

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
If you are driven to succeed, you should join SP+. We are looking for safe Valet drivers with warm smiles who enjoy interacting with people. Work with our knowledgeable and caring team members who want to see you succeed, many of whom also started as valets.

A job as a Valet could be the first step in your career. Come pave the way with SP+, a company driven by its three core values: Ingenuity, Diversity and Integrity.

What you’ll do

<ul>
<li>Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.</li>
<li>Inspect every vehicle before safely parking it, noting all findings.</li>
<li>Explain valet rates to customers. </li>
<li>Observe traffic laws and safe driving practices.</li>
<li>Report all accidents, safety hazards, unusual occurrences, and policy violations to management.</li>
<li>Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.</li>
<li>Come to work in your clean uniform every scheduled shift, on time, and ready to work.</li>
<li>Remain in complete uniform for the entirety of your shift. </li>
<li>Assist management with additional duties as assigned.</li>
</ul>
 
Qualifications
What you need 

<ul>
<li>A valid state driver’s license, current address, and acceptable driving record. </li>
<li>The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.</li>
<li>Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).</li>
<li>Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).</li>
<li>The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.</li>
<li>The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.</li>
<li>The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.</li>
</ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

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