field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

Customer Service Rep (CCSC) (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated Customer Service Rep (CCSC) (Bilingual Required) to join our team. The Customer Service Representative will be the representative at the Orange County Community Service Center (CCSC) location for CalOptima Health's members and Orange County residents. The incumbent will address and document member inquiries and complaints fairly and effectively. The incumbent will provide information regarding eligibility, enrollment, benefits and services available to CalOptima Health's eligible members and refer individuals to other CCSC personnel as necessary. Position Information: 
<ul>
<li>Department: Customer Service </li>
<li>Salary Grade: 301 - $47,840 - $64,584 ($23.00 - $31.0500) </li>
<li>Work Arrangement: Full Office </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>95% - Program Support
<ul>
<li>Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.</li>
<li>Addresses member inquiries, questions and concerns in all areas, including CalOptima Health's eligibility, enrollment, billing, benefit interpretation and referrals/authorizations for medical care in-person, via email or phone.</li>
<li>Communicates, builds and maintains internal and external relationships by prompt and accurate service.</li>
<li>Identifies and communicates challenges that might arise with the use of professional judgement while adhering to departmental policies and procedures.</li>
<li>Serves as a mediator to ensure the interests of members and CalOptima Health are protected.</li>
<li>Follows through on and completes all member and provider inquiries or requests.</li>
<li>Enters accurate, complete and correct documentation regarding all issues and/or inquiries, complaints and grievances into the CalOptima Health system.</li>
<li>Engages and collaborates with CCSC staff as necessary based on the needs of CalOptima Health's members for additional benefits and/or community services.</li>
<li>Maintains departmental productivity and quality standards. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>High school diploma or equivalent PLUS 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Typing speed of 35 words per minute (WPM) required. </li>
<li>Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Russian, Spanish, Vietnamese) required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>6 months of Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6385642&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 28, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6385642" target="_blank">https://jobs.caloptima.org/jobs/customer-service-rep-ccsc-bilingual-required-county-community-service-center-brea-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-50829ee0851ca744b9dde0b061944959

Customer Service Rep (CCSC) (Bilingual Required)

Civil Rights Investigator and Complaint Resolution Officer

I. I. General Summary Responsible for overall control of safety and health for all plant aspects including, but not limited to, OSHA and state related safety compliance, team member health and wellness, and workers' compensation. Coordinates the planning, organizing, scheduling and implementation of safety policies, programs, and procedures within plant including a safety audit/inspection system. Monitors site condition, practices, and procedures for compliance with health and safety requirements. Selects and implements corrective action and follow-up to ensure proper action has been taken. II. Essential Job Functions: A. Assist management in appropriate loss control and accident prevention measures to comply with TBA and plant mission and objectives. B. Ensure plant compliance with current OSHA and other federal, state, and local agency laws and regulations as they pertain to safety and environmental issues. 1. Act as plant liaison with governmental agencies and serves as the plant representative in case of injuries, inspections, etc. to correct deficiencies and minimize impact on the plant. 2. Act as plant liaison with insurance carriers, third party administrators, parent companies, and professional safety and health providers for audits, training, hygiene sampling, etc. 3. Attend necessary seminars and training to maintain and update skills in industrial safety and federal and state occupational safety and health laws and regulations. C. Develop, implement, and manage safety policies, programs, and procedures that will reduce frequency and severity of personal injuries and illnesses. 1. Develop and implement safety policies and procedures based on program needs, laws and regulations, and TBA/TBJ standards. 2. Assist Group Leaders with the evaluation of safety problems and team members' safety recommendations and complaints. Recommend corrective measures accordingly. 3. Perform periodic safety and compliance audits including identifying and promptly informing management of compliance issues, safety risks, and improvement opportunities. 4. Perform accident investigations and implements countermeasures to prevent reoccurrence. Investigate incidents and unsafe working conditions, compiling statistical data and providing remedial actions to achieve effective accident and loss prevention. 5. Conduct risk assessments related to new equipment introductions and jobs performed (Job Hazard Analysis) including ergonomic evaluations and essential job function investigations to identify and recommend appropriate risk mitigation measures and standards for injury/illness prevention. 6. Coordinate all aspects of industrial hygiene programs by establishing baselines and developing systems that reduce workplace exposures. 7. Administer lockout/tagout, electrical safety, overhead crane safety, hearing protection, respiratory protection, hazard communication, hazardous waste operations (HAZWOPER), blood borne pathogens, emergency response, etc. programs. 8. Influence behavior and inspire commitment on the part of all team members in complying with safety standards and maintaining a safe work environment. D. Serve as plant safety and health coordinator. 1. Serve as principle source of information on safety and health of team members. 2. Coordinate Safety Committee and risk assessment activities. 3. Serve as Workers' Compensation administrator, process claims, and conduct related activities. 4. Maintain protocols with workers' compensation carrier regarding team member appointments, diagnosis, litigation, and injury investigation. 5. Correspond with workers' compensation attorney regarding litigations. 6. Coordinate post accident / injury care of team members. 7. Maintain required paperwork, records, and documentation related to accidents, injuries, and illnesses to comply with OSHA, state, and TBA standards. 8. Maintain safety and first aid supplies. 9. Develop and implement behavior based safety programs and recognition and incentives. 10. Maintains up-to-date information and regulatory postings on bulletin boards throughout the plant. E. Develop and deliver training and coaching for team members, contractors, and others on safety, security, and environmental issues to ensure skills competence, understanding of policies and procedures, and to maintain compliance with corporate, federal, state, and local regulations, directives, standards, policies, and procedures. 1. Develop and deliver safety, health, and environmental orientation to new hires, contractors, and others as required. 2. Conduct annual compliance training. 3. Conduct CPR/AED, first aid, and blood borne pathogen training as required. 4. Create and maintain the Safety Dojo. F. Lead and perform security and disaster protection activities. 1. Create appropriate safety standards, conduct tests/audits of system, coordinate fire/tornado drills, communicate risks/problem areas to management, and implement countermeasures. 2. Administer the fire protection program and system engineering to ensure compliance with fire safety and life safety regulations of local, state and federal jurisdictions. 3. Act as primary technical liaison with companies installing, testing, maintaining, and servicing fire alarm, fire extinguishing, and firefighting systems and equipment. 4. Perform in various roles on emergency response teams including first responder, technician, safety officer, and incident commander. G. Administer the construction safety and security programs for modifications and expansion projects and processes through coordination with TBA Production Engineering and their suppliers and contractors. Includes conducting equipment safety reviews in buy-off procedure. H. Conduct periodic inspections of plant machinery, equipment, and working conditions to ensure conformance to appropriate safety and health standards and regulations. I. Maintain accurate daily, weekly and monthly safety and health metrics reporting to onsite management teams and corporate based reporting systems. J. Lead and manage all ISO14001 and related environmental activities. III. Minimum Qualifications/Requirements: Education: • Bachelor's Degree in Safety, Environmental Science, Industrial Hygiene, Engineering or related field required, or an equivalent combination of education and experience. • Certification as Occupational Safety and Health Technician (OSHTEC), Associate Safety Professional (ASP), Certified Safety Professional (CSP), or Certified Industrial Hygienist (CIH). Experience: • Minimum of 4 years diversified experience in safety, loss prevention, emergency response management, consulting, supervision, and administration in a manufacturing environment required (preferably automotive). • Experienced in emergency response and be able to maintain current First Aid and CPR certificates. • Previous exposure to a multicultural office environment preferred. • Toyota Tier 1 or other OEM Tier 1 automotive parts production experience is a plus. Personal/Technical Skills: • Must have a basic knowledge of regulatory requirements including federal and state safety and health laws (e.g., OSHA, EPA, DOT, EPA Risk Management Plans, and Industrial Hygiene). • Must have an understanding of ergonomic principles and company safety procedures, regulations and requirements. • Basic math skills. • Strong leadership qualities. • Excellent problem solving skills. • Effective time management skills. • Strong customer service orientation. • Strong organization and planning skills. • Ability to adopt a self-directed work style. • Hands-on, self-starter with a strong work ethic. • Ability to compile effective and concise visual reports. • Ability to train and transfer knowledge to plant personnel. • Must have demonstrated ability to prioritize and multi-task. • Good collaboration, interpersonal, and communication skills. • Ability to work in a fast-paced, multicultural team environment. • Develop team member relations centered on trust and teamwork. • Ability to work with multiple departments and prioritize activities. • Ability to maintain on call flexibility to control abnormal conditions. • Excellent project skills and ability to coordinate multiple projects and programs. • Ability to maintain confidentiality in matters involving security and/or personnel issues. • Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime. • Ability to clearly communicate and work well with TBA corporate and plant team members at all levels. • Demonstrate a personality that works in cooperation with other departments towards building a sense of company teamwork. • Thorough understanding and working knowledge of TBA's organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes, tooling and equipment, and machine operation is a plus. Language Skills: • Strong verbal and written communication skills in English. • Japanese, Spanish, and/or Portuguese would be helpful. Computer/Software: • Solid working knowledge and experience with Microsoft Office and other computer-based applications (e.g., MS Word, MS Excel, MS PowerPoint, Outlook, Internet, etc.). IV. Work Environment/Conditions: Office: Open Office Environment, moderate noise level. Plant: Standard automotive plant environment with moderate noise level. PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, hearing protection, etc. may be required in engineering, manufacturing, or industrial areas. Personal attire standards may apply. Travel: Must be able to travel 0-40% of the time. V. Physical Demands: Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time (e.g., during safety audits) and may be occasionally required to lift up to 30 pounds. The ability to travel by automobile and airplane are both required. Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member. EOE Toyota Boshoku America is an equal opportunity employer and considers applications for all positions without regard to race, sex, religion, color, national origin, pregnancy, genetic information or any other characteristic protected by applicable law. If you require a reasonable accommodation to apply for a posted position, please email us at .

EHS Specialist

Vice President for Research
Wayne State University (Wayne State/WSU), a premier public research university in the heart of Detroit, invites nominations and applications for the position of Vice President for Research (VPR).
The Vice President for Research serves as a member of the university's executive leadership team, reporting directly to the President, and works closely with the Provost and other members of the President’s Cabinet. The Vice President for Research is responsible for leading an office to mobilize and enhance Wayne State University's research capabilities and productivity; facilitating successful competition for external funding; and successfully demonstrating WSU's expertise in knowledge generation to respond to the regional and state needs of government, business, organizations, and individuals. The Office of the Vice President for Research also establishes and implements research policies and procedures, analyzes, and disseminates research productivity data, and represents the university's research interests to operations and organizations outside the university.
Wayne State is Michigan’s only urban research university, and holds the Carnegie Foundation’s highest ranking for both research intensiveness and community engagement.&nbsp; Wayne State’s research and development expenditures totaled nearly $242.2 million in fiscal year 2022 — a 10.9% increase since 2014. Based on NSF data, Wayne State ranked 72nd among public universities and 108th among all universities in FY21 research expenditures.
Wayne State has world-class research programs in the sciences, engineering, social sciences, education, law and humanities. The VPR will work closely with schools and colleges to expand external funding opportunities and to support faculty research and collaborations.
As the senior research officer of the university, the Vice President for Research is responsible for collaborating with relevant constituencies to develop and implement a vision, plan, and policies to guide and expand the university's research portfolio, and work with faculty to oversee critical aspects of the university's research infrastructure and operations.
Direct reports to the Vice President for Research currently include assistant/associate vice presidents, directors, staff members within the Office of the Vice President for Research (OVPR). The Division of Research consists of Sponsored Programs Administration, the Office of Research Compliance, the Division of Laboratory Animal Research, and the Office of Environmental Health and Safety. Four of the university’s 29 centers and institutes also report to the Vice President for Research.
The university is committed to ensuring that Wayne State advances its role as a world leader in discovery and knowledge application. To do so, WSU will increase strategic integrative research foci and nurture the broad ecosystem for scholarly inquiry, discovery, creativity, and knowledge application by integrating academic strengths with the university’s community engagement mission and urban location. The research ecosystem is a key driver for economic growth, for the revitalization of Detroit, and for addressing real-world challenges in rapidly evolving urban environments across the globe. Engaging students at all levels enhances the research mission, as well as students’ academic experience and career preparation.
In support of the mission and strategic plan of the university, the next VPR will be tasked with the following opportunities and expectations:
<ul>
<li>Leadership with vision&nbsp; Serve as a passionate advocate and effective spokesperson Collaborate with the departments, centers, research units, schools, and colleges Boost programs and actions for funding research Strengthen the research infrastructure Generate real-world impact</li>
</ul>
Specifically, in connection with the above, the VPR will:
<ul>
<li>Oversee the work of the OVPR, Integrative Biosciences, Sponsored Program Administration, Research Compliance, Research Communications, Research Development, Translational Sciences and Clinical Research Innovation, Division of Laboratory Animal Research, Office of Environmental Health and Safety, Center for Molecular Medicine and Genetics (dual with School of Medicine), Institute of Environmental Health Sciences, Institute of Gerontology, and the Merrill Palmer Skillman Institute.</li>
</ul>
<ul>
<li>Develop and implement a vision, plan and policies to guide the university's broad research portfolio in achieving the research goals of the university through regular consultation with researchers and research advisory groups across the campus. Work closely with colleges, schools and centers to advance the broad research mission of Wayne State University. Develop innovative ways to support faculty in seeking grant opportunities.</li>
<li>Develop strategies to ensure the necessary research infrastructure is available and aligned with existing research strengths and emerging research opportunities.</li>
<li>Ensure compliance with all federal, state and university regulations governing research, and ensure that research is conducted according to the highest ethical standards.</li>
<li>Work closely with the Provost and research faculty and advisory groups in the schools, colleges and centers to develop, refine and implement a university-wide vision and strategic plan to strengthen the university’s research portfolio and raise its research ranking.</li>
<li>Work with the Office of the Provost to strengthen research within the academic programs, departments and centers or institutes.</li>
<li>Work with the Graduate School to recruit top doctoral students.</li>
<li>Promote multidisciplinary and translational research opportunities across the university, as well as identify, develop and nurture innovation, collaboration, and strategic research initiatives.</li>
<li>Partner with TechTown, the university’s affiliated business incubator and accelerator, to encourage the growth of the entrepreneurial ecosystem both within WSU and across the region.</li>
<li>Participate on the steering committee for the Office of Business Innovation, the university’s central resource for student entrepreneurship, technology commercialization and corporate relations.</li>
<li>Serve as a member of the leadership team for the University Research Corridor, an alliance of Michigan’s three leading research institutions.&nbsp;</li>
<li>Serve as a member of the President’s Cabinet, the senior leadership team of the university, sharing common university-wide goals and accountability with other team members.</li>
<li>Develop, oversee, implement, fund and assess research initiatives as identified in and aligned with the university’s strategic plan; participate in strategic planning efforts.</li>
<li>Advise the President, Provost and Deans on research initiatives, policy and operations.</li>
<li>Communicate research results and information to research faculty, university administrators, and other internal and external research constituencies.</li>
<li>Cultivate relationships with governmental granting and regulatory agencies and industry to aid in improving WSU’s research efforts and identification of research opportunities.</li>
<li>Foster an environment that recognizes research excellence, collegiality, and scholarship across the university.</li>
</ul>
Professional Qualifications and Key Attributes:
<ul>
<li>A doctorate from a research university.</li>
<li>Broad experience with externally funded research.</li>
<li>A record as an investigator of distinction with intellectual stature and research credentials demonstrating accomplishment at a level commensurate with the rank of full professor in field of scholarship and research.</li>
<li>Administrative leadership experience in a relevant research environment, leading complex research teams and organizations.</li>
<li>Demonstrated success in technology transfer and commercialization efforts.</li>
<li>Demonstrated success as an administrator and fiscal manager.</li>
<li>Demonstrated experience in working at the federal level on research initiatives, challenges and policies.</li>
<li>Record of success in procuring and managing sponsored research programs.</li>
<li>Experience in research policy formation, compliance issues and implementation.</li>
<li>Demonstrated ability to work collaboratively with academic departments and programs, including graduate programs and entities such as the Graduate School, and to promote university-wide interdisciplinary research efforts.</li>
<li>Excellent communication and interpersonal skills, including a clear commitment to transparency.</li>
<li>Demonstrated success in fostering student opportunities for research, with evidence of student-focused and service-minded leadership.</li>
<li>Demonstrated commitment to shared governance and close collaboration with faculty.</li>
<li>Demonstrated ability to build strong relationships with business and industry.</li>
<li>Commitment to the mission and purpose of an urban public research university and ability to work with a culturally diverse population.</li>
</ul>
Wayne State University, founded in 1868, is a nationally recognized public, urban research university in Detroit. Committed to educational opportunity, research and community enrichment, Wayne State serves a critical role in Michigan’s higher education landscape. It holds the highest Carnegie Foundation for the Advancement of Teaching designations in both research and community engagement.
Just as the city of Detroit is undergoing a renaissance, the university itself is in a time of significant transformation, strengthening its ability to serve students from Michigan and around the world.
Wayne State University’s campus, located in the cultural center and historic district in the heart of Detroit’s Midtown neighborhood, encompasses approximately 200 acres. The university enrolls nearly 25,000 students, making it the third largest among Michigan’s 15 public universities and one of the largest in the nation. Wayne State boasts the most diverse student body among Michigan’s public universities, with students of widely diverse backgrounds from nearly every U.S. state and 79 countries. In a recent survey, Wayne State University students ranked the campus diversity highest among a list of campus strengths. The university’s comprehensive academic programs are offered through 13 schools and colleges.
Wayne State University ranked 72nd among American public universities, according to the FY 2021 National Science Foundation Research rankings; its medical sciences, physics, chemistry, physical science and psychology programs and its law school rank in the top 100 nationwide. Annual research funding awarded in 2022 was nearly $288.4 million. Wayne State has a thriving research and technology park called TechTown Detroit and a number of partnerships with government, industry and business. The university houses one of 41 National Cancer Institute-designated comprehensive cancer centers — the Barbara Ann Karmanos Cancer Institute — as well as the NIH-funded Center for Urban Responses to Environmental Stressors.
The Search Committee invites letters of interest and nominations to be submitted directly to the search firm, Anthem Executive. Correspondence should include a curriculum vitae and a letter of interest describing relevant experience and interest in the position, and should be submitted to Scott Watson, Michael Ballew, Florene Stawowy, or J.R. Wheless at:
<a href="mailto:WSUVPR@AnthemExecutive.com" target="_blank">WSUVPR@AnthemExecutive.com</a>
While applications and nominations will be accepted until the position is filled, interested parties are encouraged to submit their materials ASAP to assure optimal consideration. There will be an initial cut-off date for submission to the committee. Expressing interest is the first step in receiving consideration and does not make one an applicant for the position.
Wayne State University is an equal opportunity employer. No person will be discriminated against or harassed in employment because of race, color, religion, gender, national origin, age, disability, familial status, marital status, arrest record, height, weight, sexual orientation, qualified Vietnam era veterans, qualified special disabled veterans, recently separated veterans and other protected veterans, or any other characteristic protected by applicable federal or state law.
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the university will inform you if a background check is required.

Vice President for Research

Job Summary Central Washington University is recruiting an Associate Dean, College of Education &amp; Professional Studies (CEPS) to join our CEPS Deans Operating&nbsp;team in Ellensburg,&nbsp;Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based&nbsp;position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $104,655 - $141,000 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.&nbsp;&nbsp;
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year.&nbsp; In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here:&nbsp;<a href="https://www.youtube.com/watch?v=HjdhOegDa9A" target="_blank">www.youtube.com/watch?v=HjdhOegDa9A</a>.
The Associate Dean will play a crucial role in leadership for the College of Education and Professional Studies (CEPS) in the years ahead. The Associate Dean collaborates with the Dean and CEPS Administrative team on planning and implementing college strategic initiatives. This includes supporting CEPS administrative leaders in equity-focused program assessment and accreditation, culturally responsive curriculum and program development, cultivation of business and community partnerships, and strategic management of course offerings and scheduling for the college. The Associate Dean also has an important role in facilitating the implementation of policies and procedures related to the college and the university. This position oversees the CEPS Director of Advising and the Outreach and Recruitment Coordinator and reports to the Dean of CEPS.&nbsp;All employees are expected to facilitate CWU’s commitment to diversity and to foster and advance inclusion in the university environment.
CEPS offers more than 33 undergraduate and 17 graduate degrees across 10 diverse departments. We strive to be the college of choice rooted in a culture of active care, respect, trust, inclusion, collaboration, excellence, and innovation. We continue to foster a community within CEPS that is equitable, provides a sense of belonging, and promotes excellence in student success and engagement, teaching, and research that will draw students, staff, and faculty to the college. &nbsp;
Please visit our website to learn more about our departments, vision and mission, values, and strategic priorities:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a>.
The Role:
The Associate Dean is a leadership partner to the Dean. Primary responsibilities include supervision, coordination and leadership for all curricular issues, general education, and graduate education; implementation of College of Education and Professional Studies (CEPS) courses, programs and strategic priorities; and policy coordination. The Associate Dean also serves on a variety of college and university committees and acts in the Dean's absence.&nbsp;
Job Duties Support for the Dean: -&nbsp;Collaborate with the Dean on planning college strategic initiatives, participate in college fundraising, and coordinate implementation of CEPS strategic priorities. -&nbsp;Provide CEPS administrative leaders support in areas of culturally responsive curriculum development, equity-focused institutional assessment and improvement, human resource management, faculty/staff development and performance evaluations, and budget and finance. -&nbsp;Support the Dean in decision-making, information gathering, report draft preparation, meeting attendance, and follow-through on matters assigned to the chairs and interdisciplinary program directors. -&nbsp;Collaborate with the other Associate Deans. -&nbsp;Collaborate to ensure program quality and effectiveness and to promote student learning, student satisfaction, and student retention in all student populations. -&nbsp;Attend Associate Deans and Academic Affairs meetings. -&nbsp;Act in the Dean’s absence.
Academic Programs and Curricular Management: -&nbsp;Provide strategic management of general education, graduate education, and major program and course offerings, as well as new program development. -&nbsp;Assist with CurricuLog approval changes. -&nbsp;Review and approve course schedules. -&nbsp;Attend Faculty Senate Curriculum Committee meetings. -&nbsp;Support collaboration across units with graduate education and research, including grant proposals. -&nbsp;Provide consultations and advocacy for student concerns.
Communications/Community/College: -&nbsp;Work closely with the Dean, the Director of Development, and the Alumni Relations Coordinator to assist in program development activities and newsletter articles. - Encourage and support business, industry, and community partnerships. -&nbsp;Assist with media relations pertaining to CEPS programs. -&nbsp;Interact with faculty, administrators, staff, students, alumni, other University constituencies, and outside agencies.
Policy Coordination and Committee Membership: -&nbsp;Represent the college on committees as assigned. -&nbsp;Work with the Dean to maintain policies and procedures related to the college and the university. -&nbsp;Approve grade changes, incompletes, independent studies, and internships consistent with university and program policies.
Supervision: -&nbsp;Oversee the supervision of the Director of Advising and the Outreach and Recruitment Coordinator. -&nbsp;Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring. Conduct formal performance evaluations. -&nbsp;Recognize value of and promote diverse workforce. Value and encourage diverse perspectives, creativity, and teamwork -&nbsp;Ensure employees have necessary resources. -&nbsp;Oversee and direct the work of staff; serve as mentor, coach, and leader, and resolve complaints or issues. -&nbsp;Promote professional development opportunities. -&nbsp;Develop and foster supportive working relationships, motivation, and engagement. -&nbsp;Communicate information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community. -&nbsp;Take corrective action in a timely manner. -&nbsp;Recognize and reward employees for good performance -&nbsp;Schedule employee work hours/shifts; monitor hours worked; approve payable time and absence requests. - Adjust leadership style as needed to achieve results.
- Perform other duties assigned.
Minimum Qualifications Earned doctorate from an accredited institution in a discipline associated with programs represented in the College of Education and Professional Studies. A record of teaching effectiveness, professional leadership, and scholarship sufficient to support tenure in one of the CEPS’s academic departments. Demonstrated successful departmental or college-level administrative, leadership, and budget experience in an institution of higher education. Deep theoretical and practical knowledge of inclusion and equity issues within a residential liberal arts environment Collaborative and forward-thinking leadership style with the ability to cultivate and maintain strategic internal and external partnerships to benefit the success of students, colleagues, and initiatives. Excellent oral, written, and interpersonal communication skills. Demonstrated expertise in analysis, interpretation, and presentation of data. Experience with culturally responsive curriculum development and with assessment of programmatic, general education, and course-level outcomes for accreditation. Experience leading multidisciplinary teams. Excellent relationship building skills and initiative and enjoy working with minimal supervision in a dynamic, collaborative academic atmosphere. Demonstrated ability and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences. OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications
A record of teaching effectiveness, professional leadership, and scholarship sufficient to support appointment as a full professor in one of the CEPS’s academic departments. Demonstrated ability to strategize course scheduling and enrollments Experience analyzing budget implications in support of program assessment and strategic planning and&nbsp;for compliance within approved budget parameters Commitment and experience in building innovative and culturally sustaining curricular and/or programs, to include multi-modal, digital, and high impact practices Demonstrated participation in programs designed to promote inclusion Experience with specialized accreditation and working with diverse programs such as those in CEPS Experience working within and/or across a system of universities, or a university with remote centers Experience developing, planning, and implementing short-and long-range programmatic goals Well-developed organizational and problem-solving skills, including the ability to manage multiple projects concurrently to meet competing deadlines Experience in establishing, directing, and enforcing policies and regulations Ability to incorporate multicultural perspectives and issues into everyday responsibilities. Competencies
Accountability/Dependability:&nbsp;Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules. Judgement:&nbsp;Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:&nbsp;Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:&nbsp;Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Diversity:&nbsp;Recognizes the value of diversity and helps create environment that supports and embraces diversity. Don’t meet every single requirement?&nbsp;At CWU we’re dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, &amp; Work Schedule Salary:&nbsp;$104,655 - $141,000 annually
Schedule/Appointment:&nbsp;Monday - Friday, 8:00am-5:00pm (1 hour lunch) / Includes evening and weekend hours&nbsp;
Working Conditions:&nbsp;Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel is required.
Benefits:&nbsp;CWU offers a comprehensive benefits package including medical&nbsp;and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a><a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">.</a>
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit:&nbsp;<a href="https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program" target="_blank">https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program</a>.
How To Apply To apply for this position, you must complete the on-line application and attach:
A detailed&nbsp;cover letter&nbsp;clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; &nbsp; Resume including work history, education, training; and &nbsp; Contact information&nbsp;for&nbsp;three professional references. Screening Begins: August 31, 2023&nbsp;
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information Name: Ash Perron Title: Secretary Senior, College of Education and Professional Studies Email:&nbsp;<a href="mailto:ash.perron@cwu.edu" target="_blank">Ash.Perron@cwu.edu</a> Phone: (509) 963-2372 Website:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>
Please contact Human Resources at&nbsp;<a href="mailto:hr@cwu.edu" target="_blank">hr@cwu.edu</a>&nbsp;or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment Background check / Reference Check Policy
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to&nbsp;<a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.leg.wa.gov%2FRCW%2Fdefault.aspx%3Fcite%3D28B.112.080&amp;data=05%7C01%7CHiring%40cwu.edu%7C2f76ad907e96496a664808db71a33a7e%7Cf891d6c191d6444ba700d371910716c7%7C0%7C0%7C638228718103697336%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Lkg0xOEMLWBFE%2BjVkSaeFrpCg3zDBsqRmDHCEw5FJKc%3D&amp;reserved=0" target="_blank">RCW 28B.112.080</a>&nbsp;and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University’s policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to&nbsp;<a href="https://www.cwu.edu/civil-rights-compliance/" target="_blank">Civil Rights Compliance</a>, 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email&nbsp;<a href="mailto:crc@cwu.edu" target="_blank">crc@cwu.edu.</a>
DEI Statement
Justice, equity, diversity, and inclusion are all core to&nbsp;<a href="https://www.cwu.edu/mission/" target="_blank">CWU's mission, vision and values</a>&nbsp;to increase access to higher education for everyone regardless of identity. At CWU we work to ensure everyone's voice is not only heard but recognized and valued. We consistently strive to provide a safe, welcoming, and forward-thinking institution for all employees, students, and community members.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at&nbsp;<a href="mailto:HR@cwu.edu" target="_blank">HR@cwu.edu</a>&nbsp;or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online&nbsp;<a href="http://www.cwu.edu/police/sites/cts.cwu.edu.police/files/documents/annual-security-and-fire-safety-report.pdf" target="_blank">here</a>&nbsp;or call CWU Police and Parking Services at 509-963-2959 for a paper copy.

Associate Dean, College of Education & Professional Studies (CEPS)

The Southwestern New Hampshire District Fire Mutual Aid Communications Center (SWNHDFMA) located in Keene, NH, is seeking dedicated and composed individuals to join our team as part-time Communications Specialists for fire and EMS dispatch. This position plays a critical role in coordinating emergency response efforts across the multiple municipalities within the district, serving as the primary point of contact for calls related to fire and emergency medical services.&nbsp;
The Communications Specialists are responsible for accurately triaging calls, dispatching units utilizing advanced Computer-Aided Dispatch (CAD) and radio communication systems; and managing multi-agency coordination during mutual aid and mass casualty incidents.&nbsp;
The ideal candidate will possess a high school diploma or equivalent, with public safety experience preferred, and demonstrate exceptional communication skills, the ability to perform effectively under pressure, and proficiency with complex computer software, multi-line telephony, and two-way radios. A commitment to working rotating shifts, including weekends and holidays, is required. Preferred certifications include APCO Public Safety Telecommunicator, ICS/NIMS (100, 200, 700, 800), CPR, and First Aid.&nbsp;
Success in this role requires calmness, sound decision-making, accuracy in data entry, and a collaborative approach to teamwork. This part-time, union-represented position offers competitive compensation and ongoing professional development opportunities.&nbsp;Hourly range: $24.27-$32.19 depending on qualifications and experience.
We invite qualified candidates to apply and contribute meaningfully to the safety and well-being of the communities we serve. Successful candidates should be able to pass pre-employment background investigation, reference checks, and skills testing.
To Apply: A resume and cover letter formatted as a single PDF attachment can be sent to&nbsp;<a href="mailto:recruitment@mrigov.com" target="_blank">recruitment@mrigov.com</a>. Submittals will be reviewed in July 2025; however, the application period is open until all positions have been filled.&nbsp;
Additional Information:&nbsp;<a href="http://www.mrigov.com/career" target="_blank">www.mrigov.com/career</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
The SWNHDFMA is an equal opportunity employer.

Southwestern New Hampshire District Fire Mutual Aid

Part - Time Communications Specialist for Fire/EMS

<h3>Job Description</h3>
Job Description
Customer Service Representative – Call Center Location: Pleasanton, CA Contract Duration: 3–6 months, potential to convert to full-time Pay Rate: $25-27/hr Start Date: Contingent on drug and background screening
Our client in Pleasanton is looking for an experienced Call Center Customer Service Representative to support concrete order operations and customer relations. This is a great opportunity for someone who excels in high-volume call environments and is looking for a long-term position.
Key Responsibilities:
<ul>
<li>Customer Support: Handle inbound calls and assist customers with their concrete needs, including product selection, delivery timing, and service inquiries. Promote additional services when appropriate.</li>
<li>Order Management: Enter and update customer orders accurately, including mix types, colors, additives, charges, and delivery locations. Notify managers of any special requests or materials.</li>
<li>Order Confirmation: Clearly communicate order details and ensure customer understanding of policies regarding scheduling, load sizes, additional charges, and terms of service.</li>
<li>Additional Tasks: Perform other related duties as assigned to support the customer service team.</li>
</ul>
Requirements:
<ul>
<li>Education: High school diploma or GED required.</li>
<li>Experience: Minimum of 3 years in a customer service role, preferably in a call center or logistics-based environment.</li>
<li>Technical Skills: Proficient in Microsoft Word and Excel.</li>
<li>Industry Knowledge: Familiarity with construction or building materials is a plus.</li>
</ul>
Company DescriptionWe're a national recruiting and staffing enterprise that blends the resources of the world's largest talent company with the local insights of our independent franchise owners. A pioneer in the staffing industry, we’ve been providing companies with the workforce solutions they need for over 75 years while helping people find jobs and build careers where they can thrive. 
<h3>Company Description</h3>
We're a national recruiting and staffing enterprise that blends the resources of the world's largest talent company with the local insights of our independent franchise owners. A pioneer in the staffing industry, we’ve been providing companies with the workforce solutions they need for over 75 years while helping people find jobs and build careers where they can thrive.

Call Center Representative

<h3>Job Description</h3>
Job Description
Call Center Representative
Serenity Healthcare is a mission driven company that is centralized around the quality of care for our patients and their families. As a Call Center Representative, you will have the opportunity to make a positive impact and provide a new sense of hope for many communities by connecting them with lifesaving treatments! With treatments that are provided in spa-like clinic settings, we are creating a world-class experience that is revolutionizing Healthcare. &nbsp;
BENEFITS
Serenity not only cares about our patients, but also our employees. We offer competitive benefits to ensure that you feel added value and appreciation as you make a difference where it matters most. We offer above market compensation, insurance benefits (with 90% of your premium paid by Serenity), many advancement opportunities, generous paid time off, Major Holidays off, and MORE! &nbsp;
RESPONSIBILITIES
Your primary responsibility in this role is to connect communities to life saving treatment options that Serenity provides. This requires you to engage in delicate conversations through active and reflective listening, empathy, and a positive attitude. You will also be expected to act as a liaison between established patients and their provider with any requests they may need pertaining to their care (Record information into EMR systems, schedule appointments, request medication refills, etc.). &nbsp;
QUALIFICATIONS
<ul>
<li>High School Diploma/ GED. </li>
<li>Proven experience in a high-volume customer service industry (Retail, Travel and Hospitality, Restaurant, Food, and beverage, Contact centers, etc.)   </li>
<li>Excellent verbal and written communication, basic math skills. </li>
<li>Previous experience working with computer-based information systems. </li>
</ul>
Our office is open from 6am-8pm M-F and 7am-7pm on Saturdays, with flexible shift options! *Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment).&nbsp;
 Learn More About Us
<ul>
<li>
About Serenity Healthcare&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Serenity’s Provided Services&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Meet our Patients&nbsp;&nbsp;
</li>
</ul>
Apply now at <a href="https://www.serenityhealthcare.com/careers/" target="_blank">https://www.serenityhealthcare.com/careers/</a> or send in your resume to <a href="mailto:careers@serenityhealthcare.com" target="_blank">careers@serenityhealthcare.com</a>.&nbsp;
Powered by JazzHR
hM70MM75AD

<h3>Job Description</h3>
Job Description
Description
The Customer Care Representative will be responsible for responding to internal and external customer inquiries via phone and email and resolve issues within department standards and goals. They will be responsible to contribute to company revenue by consistently meeting productivity and quality standards.
Essential Duties and Responsibilities:
Answers inbound customer calls and emails related to placing orders, order status, product information, or pricing.
Regularly monitors emails and ensures department goals are met while providing exceptional customer service.
Proactively informs leadership of any foreseen issues or challenges.
Effectively collaborates with multiple departments such as logistics, trade compliance, regulatory affairs, supply chain, and sales when needed to resolve customer issues.
Create and maintain customer accounts.
Attends, understands, and actively participates in daily department Key Performance Indicator (KPI) meetings.
Meets individual metric standards such as monthly goals, available/ready phone time, inbound talk time, and service levels.
Resolves technical issues over the phone and prepares Return Merchandise Authorizations (RMA) as needed.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Madison,WI.
Application Deadline
This position is anticipated to close on Jul 24, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description
Call Center Representative
Serenity Healthcare is a mission driven company that is centralized around the quality of care for our patients and their families. As a Call Center Representative, you will have the opportunity to make a positive impact and provide a new sense of hope for many communities by connecting them with lifesaving treatments! With treatments that are provided in spa-like clinic settings, we are creating a world-class experience that is revolutionizing Healthcare. &nbsp;
BENEFITS
Serenity not only cares about our patients, but also our employees. We offer competitive benefits to ensure that you feel added value and appreciation as you make a difference where it matters most. We offer above market compensation, insurance benefits (with 90% of your premium paid by Serenity), many advancement opportunities, generous paid time off, Major Holidays off, and MORE! &nbsp;
RESPONSIBILITIES
Your primary responsibility in this role is to connect communities to life saving treatment options that Serenity provides. This requires you to engage in delicate conversations through active and reflective listening, empathy, and a positive attitude. You will also be expected to act as a liaison between established patients and their provider with any requests they may need pertaining to their care (Record information into EMR systems, schedule appointments, request medication refills, etc.). &nbsp;
QUALIFICATIONS
<ul>
<li>High School Diploma/ GED. </li>
<li>Proven experience in a high-volume customer service industry (Retail, Travel and Hospitality, Restaurant, Food, and beverage, Contact centers, etc.)   </li>
<li>Excellent verbal and written communication, basic math skills. </li>
<li>Previous experience working with computer-based information systems. </li>
</ul>
Our office is open from 6am-8pm M-F and 7am-7pm on Saturdays, with flexible shift options! *Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment).&nbsp;
 Learn More About Us
<ul>
<li>
About Serenity Healthcare&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Serenity’s Provided Services&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Meet our Patients&nbsp;&nbsp;
</li>
</ul>
Apply now at <a href="https://www.serenityhealthcare.com/careers/" target="_blank">https://www.serenityhealthcare.com/careers/</a> or send in your resume to <a href="mailto:careers@serenityhealthcare.com" target="_blank">careers@serenityhealthcare.com</a>.&nbsp;
Powered by JazzHR
jZoo1eW3Up

9,194 call-center-representative Jobs