Ultimate Staffing is parenting with a well-established organization in Laurel, MD who is seeking a Bilingual (Spanish) Call Center Representative. This role is critical in delivering exceptional customer service to a diverse client base by handling inquiries and resolving issues in both English and Spanish. This is a full-time, 100% on-site opportunity, if you are interested apply immediately!&lt;br&gt;&lt;br&gt;&lt;strong&gt;Location&lt;/strong&gt;: Laurel, MD&lt;br&gt;&lt;br&gt;&lt;strong&gt;Pay&lt;/strong&gt;: $19-$21/hourly&lt;br&gt;&lt;br&gt;&lt;strong&gt;Schedule&lt;/strong&gt;: Monday-Friday&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;:&lt;br&gt;&lt;ul&gt;&lt;li&gt;Address and resolve inquiries about accounts and services, handle billing issues, and process payments, refunds, and adjustments.&lt;/li&gt;&lt;li&gt;Schedule meter readings, manage account modifications, and process name/address changes and final bills.&lt;/li&gt;&lt;li&gt;Maintain effective contact and follow-up with customers through various channels and provide information on programs and services.&lt;/li&gt;&lt;li&gt;Grant bill extensions, assist with collections, and handle account turn-offs for nonpayment.&lt;/li&gt;&lt;li&gt;Troubleshoot technical issues, stay informed about operational updates, and educate customers on water and sewer maintenance.&lt;/li&gt;&lt;/ul&gt;&lt;br&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;:&lt;br&gt;&lt;ul&gt;&lt;li&gt;Fluent in Spanish and English, with the ability to effectively communicate and understand both languages.&lt;/li&gt;&lt;li&gt;Previous experience in a call center or customer service role preferred; experience in handling billing and account management is a plus.&lt;/li&gt;&lt;li&gt;Excellent communication, problem-solving, and interpersonal skills. Strong attention to detail and the ability to multitask effectively.&lt;/li&gt;&lt;li&gt;Comfortable with using call center software and handling basic technical troubleshooting.&lt;/li&gt;&lt;li&gt;High school diploma or equivalent required; additional certifications or training in customer service or a related field is a plus.&lt;/li&gt;&lt;/ul&gt;All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Bilingual (Spanish) Call Center Representative

**Primary Location:** 1700 Vegas Dr , Las Vegas , NV , US **Call Center Inbound Sales Representative** 
The **Inbound Sales Representative** is a full-time position currently working from home for an interim period with the possibility to have flexible work from home options long-term. This role can require office-based work or a combination of work from home and office-based work at any time based on business needs. This is a highly consultative **sales opportunity,** operating in a call center environment that is currently work from home. Call center hours of operation are 5am 8pm, Mon Fri and 6am 6pm, Sat; shift schedule will be determined at time of hire and subject to change. VACCINE POLICY: WHERE PERMITTED BY APPLICABLE LAW, YOU MUST BE FULLY VACCINATED AGAINST COVID-19 TO BE CONSIDERED FOR THIS U.S.-BASED JOB (REASONABLE ACCOMMODATIONS FOR MEDICAL AND RELIGIOUS OBJECTIONS WILL BE CONSIDERED). 
**INBOUND SALES REPRESENTATIVE CURRENT WORK FROM HOME (Interim Basis) Las Vegas** 
**SIGN ON BONUS $2000 for eligible candidates** *Eligibility Only for external candidates (not internal or rehires). Paid in 2 increments 1/2 with first payroll cycle and 1/2 at 6 months after hire. 
You know that sometimes opportunity doesnt knock, it rings. Thats a potential customer looking for the solution that will rock their world. Youre the kind of person who loves being on the other end of that ring. Were Cox Communications, part of the Cox family of businesses, and were all about helping our customers have more moments of real human connectionand that all starts with our **Inbound Sales Reps**. If you have a passion for sales, and the notion of working as an Inbound Call Center Representative sounds intriguing, keep reading. Were on a quest for someone whose work as a sales consultant can help us keep our customers smiling, while supporting other Cox team members through training and mentorship. 
As part of a customer loyalty driven team, highly motivated individuals could receive a **targeted annual amount of $49,834**. This reflects the fulltime hourly base rate of at least $16.58 and target commission is $1,279 a month. There is potential to earn up to and beyond $75,000 annually as a high performer. Employees also receive a ramp period of 2 months to adjust to commission earnings and an annual continued performance bonus of up to $1000. 
You must live within the area of Las Vegas, NV and be willing to commute when appropriate to the office due to technical or performance needs. To qualify, you must also have a high-speed internet connection available in your home. 
What Youll Do 
Youll make residential customers feel at home with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls. 
This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer. 
Youll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, youll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching. 
* Youll be sold on Coxs great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer **free Internet, and discounts on other Cox services valued at up to $300 per month**. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. 
* Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that **values people more than technology**, so its our goal to make sure you feel recognized for your contributions. We also know, its important to work alongside colleagues who get you. At Cox, youll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. 
* Growth is a good thing, and **youll have opportunities to learn and train** so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility. 
Who You Are 
Youre someone who anticipates customers needs so you can not only offer them what they need now, but also what theyll need next. But your idea of being a selling machine isnt about pushing products, its about listening, and fitting a customer to the solution that works best for them. People tell you youre a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex. 
You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the flying solo nature of remote sales work, youre also a proud member of a tight-knit team. Relationships come easy to you, and youre not afraid of change, computers, or clowns. Eh, maybe not the clowns. 
Others look to you for leadership, guidance, and support when needed. 
**Qualifications:** 
Minimum: 
* High school diploma, GED, or relevant work experience. 
* Excellent computer skills. 
* Effective communication skills and ability to multi-task. 
* Excellent interpersonal skills and teamwork. 
* Excellent ability to persuade others through direct/indirect influence. 
* Ability to quickly establish customer relationships in a fast environment. 
* Demonstrated capacity to thrive in a high-change, often ambiguous business environment. 
* Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction 
Preferred: 
* Telecommunications industry experience. 
* 1+ years in a sales quota environment. 
* 2+ years experience in related field (i.e. Retail, Training, Indirect Sales, etc.). 
**Join the Cox family of businesses and make your mark today!** 
Who We Are 
**About Cox Communications** 
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. 
**About Cox** 
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, . 
Cox is an Equal Employment Opportunity employer All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. 
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox

Call Center Inbound Sales Representative

**Primary Location:** 1341 Crossways Blvd , Chesapeake , VA , US **Call Center Inbound Sales Representative** 
The **Inbound Sales Representative** is a full-time position currently working from home for an interim period with the possibility to have flexible work from home options long-term. This role can require office-based work or a combination of work from home and office-based work at any time based on business needs. This is a highly consultative **sales opportunity,** operating in a call center environment that is currently work from home. Call center hours of operation are 8am 11pm, Mon Fri and 9am 9pm, Sat; shift schedule will be determined at time of hire and subject to change. VACCINE POLICY: WHERE PERMITTED BY APPLICABLE LAW, YOU MUST BE FULLY VACCINATED AGAINST COVID-19 TO BE CONSIDERED FOR THIS U.S.-BASED JOB (REASONABLE ACCOMMODATIONS FOR MEDICAL AND RELIGIOUS OBJECTIONS WILL BE CONSIDERED). 
**INBOUND SALES REPRESENTATIVE CURRENT WORK FROM HOME (Interim Basis) Hampton Roads** 
**SIGN ON BONUS $2000 for eligible candidates** *Eligibility Only for external candidates (not internal or rehires). Paid in 2 increments 1/2 with first payroll cycle and 1/2 at 6 months after hire. 
You know that sometimes opportunity doesnt knock, it rings. Thats a potential customer looking for the solution that will rock their world. Youre the kind of person who loves being on the other end of that ring. Were Cox Communications, part of the Cox family of businesses, and were all about helping our customers have more moments of real human connectionand that all starts with our **Inbound Sales Reps**. If you have a passion for sales, and the notion of working as an Inbound Call Center Representative sounds intriguing, keep reading. Were on a quest for someone whose work as a sales consultant can help us keep our customers smiling, while supporting other Cox team members through training and mentorship. 
As part of a customer loyalty driven team, highly motivated individuals could receive a **targeted annual amount of $48,191**. This reflects the fulltime hourly base rate of at least $15.79 and target commission is $1,279 a month. There is potential to earn up to and beyond $75,000 annually as a high performer. Employees also receive a ramp period of 2 months to adjust to commission earnings and an annual continued performance bonus of up to $1000. 
You must live within the area of Hampton Roads, VA and be willing to commute when appropriate to the office due to technical or performance needs. To qualify, you must also have a high-speed internet connection available in your home. 
What Youll Do 
Youll make residential customers feel at home with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls. 
This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer. 
Youll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, youll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching. 
* Youll be sold on Coxs great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer **free Internet, and discounts on other Cox services valued at up to $300 per month**. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. 
* Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that **values people more than technology**, so its our goal to make sure you feel recognized for your contributions. We also know, its important to work alongside colleagues who get you. At Cox, youll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. 
* Growth is a good thing, and **youll have opportunities to learn and train** so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility. 
Who You Are 
Youre someone who anticipates customers needs so you can not only offer them what they need now, but also what theyll need next. But your idea of being a selling machine isnt about pushing products, its about listening, and fitting a customer to the solution that works best for them. People tell you youre a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex. 
You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the flying solo nature of remote sales work, youre also a proud member of a tight-knit team. Relationships come easy to you, and youre not afraid of change, computers, or clowns. Eh, maybe not the clowns. 
Others look to you for leadership, guidance, and support when needed. 
**Qualifications:** 
Minimum: 
* High school diploma, GED, or relevant work experience. 
* Excellent computer skills. 
* Effective communication skills and ability to multi-task. 
* Excellent interpersonal skills and teamwork. 
* Excellent ability to persuade others through direct/indirect influence. 
* Ability to quickly establish customer relationships in a fast environment. 
* Demonstrated capacity to thrive in a high-change, often ambiguous business environment. 
* Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction 
Preferred: 
* Telecommunications industry experience. 
* 1+ years in a sales quota environment. 
* 2+ years experience in related field (i.e. Retail, Training, Indirect Sales, etc.). 
**Join the Cox family of businesses and make your mark today!** 
Who We Are 
**About Cox Communications** 
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. 
**About Cox** 
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, . 
Cox is an Equal Employment Opportunity employer All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. 
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any C

&lt;strong&gt;Job Summary:&lt;/strong&gt;&lt;br&gt;&lt;br&gt;In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.&lt;br&gt; &lt;br&gt;&lt;strong&gt;Job Responsibilities:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.&lt;/li&gt;&lt;li&gt;Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.&lt;/li&gt;&lt;li&gt;Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.&lt;/li&gt;&lt;li&gt;Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.&lt;/li&gt;&lt;li&gt;Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About Walgreens and WBA :&lt;/strong&gt;&lt;br&gt;&lt;br&gt;Walgreens (<a href="http://www.walgreens.com" target="_blank">www.walgreens.com</a>) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.&lt;br&gt;The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits&lt;br&gt;&lt;br&gt;&lt;b&gt;External Basic Qualifications&lt;/b&gt;&lt;br&gt;&lt;br&gt; &lt;ul&gt;&lt;li&gt;High School Diploma or GED.&lt;/li&gt;&lt;li&gt;Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).&lt;/li&gt;&lt;li&gt;Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.&lt;/li&gt;&lt;li&gt;Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).&lt;/li&gt;&lt;li&gt;Communicate effectively in writing and verbally.&lt;/li&gt;&lt;li&gt;18 years of age or older&lt;/li&gt;&lt;/ul&gt;&lt;br&gt;&lt;br&gt;&lt;b&gt;Preferred Qualifications&lt;/b&gt;&lt;br&gt;&lt;br&gt; &lt;ul&gt;&lt;li&gt;At least 1 year of pharmacy technician experience in a retail or call center environment.&lt;/li&gt;&lt;li&gt;At least 18 months as a pharmacy technician with a certificate/registration by state as granted by the State board for Pharmacy or nationally recognized certification agency. &lt;/li&gt;&lt;li&gt;Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.&lt;/li&gt;&lt;li&gt;Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).&lt;/li&gt;&lt;li&gt;Fluency in Spanish and English.&lt;/li&gt;&lt;/ul&gt;

Call Center Representative -Pharmacy Technician (Onsite)

Medical Receptionist/Call Center Representative - Annapolis Office Summary 
For over 70 years Annapolis Pediatrics has provided superior healthcare to the infants, children, adolescents, and young adults in the Annapolis areas and surrounding communities. We commonly care for children of former patients and are proud of the outstanding level of continuity of care Annapolis Pediatrics provides. 
Role 
This position will split time between the front desk in our Annapolis Office and our Call Center. The candidate will be responsible for providing excellent customer service in person and over the phone. The candidate must demonstrate excellent professional and courteous communication skills, both written and verbal. Minimum of one-year previous experience in a healthcare environment required. Knowledge of medical terminology required. 
Work Schedule 
Monday – Friday 7:55 am – 5:00 pm (or last patient) 
Duties and Responsibilities 
Medical Receptionist 
Meets and greets patients on arrival; Maintains patient accounts by collecting and updating personal and financial information; Collects all co-payments and balances at time of service. 
Proficient use of the E.H.R. system as it relates to the Front Office/ Call Center Depts. 
Answer and screen telephone calls in a professional manner. 
Ability to effectively communicate with patients; Assists with managing the appointment schedule and provides updates to the provider or patient regarding possible delays. 
Assists with any inquiries when patients arrive without an appointment (i.e. form inquiries, prescription request or medical record request.) 
Ability to perform general office duties such as retrieve messages from voicemail; follow processes to route messages to appropriate dept; Maintains fax server. 
Generate excuse notes for patients; Scans documents for patients E.M.R and task documents to appropriate provider. 
Carries out any administrative task assigned by Practice Manager or Provider. 
Follows HIPAA guidelines in maintaining patient confidentiality and Code of Conduct Policy. 
Call Center Representative 
Answer incoming customer phone calls from a multi-site medical practice and take appropriate action for each call. 
Use company policies to determine if there can be an immediate resolution to a patient issue or if that issue requires managerial input. 
Answer telephone promptly and in a polite and professional manner. 
Obtain and enter accurate demographic information into EHR. 
Schedule appointments accurately and review appointment date, time, location, and provider name with each caller. 
Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). 
Take messages from our multi-line voicemail system and input into a phone message accurately and with detailed information. 
Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization. 
Act as a liaison for the patients and the practice. 
Use sound judgment in handling calls, especially with upset patients. 
Develop an understanding of when to escalate calls to manager or triage nurse. 
Other reasonably related duties as assigned by supervisor or manager. 
Experience and Qualifications 
Associate Degree (Preferred) or equivalent combination of education and experience. 
Two or more years of CUSTOMER SERVICE using an electronic medical record (EMR). 
Excellent Communication, Interpersonal, Organizational, Administrative, and Customer Service skills. Bilingual in Spanish helpful. 
Knowledge of Medical Insurance Plans and Payment policies and procedures. 
Medical terminology knowledge. 
Ability to pay attention to detail and multi-task in a fast-paced environment. 
Proficient in computer systems and navigation with MS Office software and utilize multi-line telephone systems. 
Must be a team player and be able to work independently with daily responsibilities. 
Interested candidates may send cover letter, resume, and salary requirements to: 
Annapolis Pediatrics / Human Resources Dept. 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Annapolis Pediatrics is an Equal Opportunity Employer. 
Annapolis Pediatrics offers a comprehensive benefit package to include health benefits, paid time off, disability benefits, and a retirement plan. 
As of the first day of employment, all new hires must demonstrate they are fully vaccinated for COVID-19 or must be willing and able to receive all required vaccinations including COVID-19.
#J-18808-Ljbffr

Medical Receptionist/Call Center Representative - Annapolis

<h3>Job Description</h3>
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Bilingual Critical Safety Agent really do? Think of yourself as someone who will ensure high quality and safe experiences for both drivers and riders in a rideshare business. Some calls may be difficult, so not everyone will qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company, so we make sure our employees are top-notch. You must be fluent in Spanish and English - verbal, written &amp; reading. As a Critical Safety Agent, you will be instrumental in assisting drivers and riders who have lost items or are experiencing a safety issue. We are dedicated to ensuring the well-being of both our drivers and riders by embedding safety measures into every aspect of our platform. While we strive for seamless experiences, we understand that unexpected incidents may occur, so we rely on our specialized safety agents to provide support and empathy during challenging situations. Job Responsibilities: 
<ul>
<li>Empathetic Support: Provide authentic assistance to customers, actively listening and addressing their concerns. </li>
<li>Efficient Problem Resolution: Quickly gather and document details, use resources to resolve issues, and escalate when necessary. </li>
<li>Clear Communication: Set expectations, provide accurate information, and maintain professionalism in all interactions. </li>
<li>Follow-up: Ensure timely follow-up with customers, keeping them informed of their case status. </li>
<li>Ownership and Accountability: Take personal responsibility for each interaction and its outcome, ensuring customer satisfaction. </li>
<li>Professionalism: Represent the brand positively, adhering to company policies and ethical standards. </li>
<li>Collaboration: Work effectively both independently and with teams to resolve issues and improve processes. </li>
<li>Data Accuracy: Document interactions and case details accurately, maintaining confidentiality. </li>
<li>Continuous Improvement: Stay updated on policies, participate in training, and suggest process improvements. </li>
<li>Compliance: Adhere to all relevant laws, regulations, and company protocols. </li>
</ul>
 Basic Qualifications: 
<ul>
<li>High School Diploma or GED. </li>
<li>Typing speed of 25+ words per minute. </li>
<li>Excellent verbal and written communication skills. </li>
<li>Successful completion of standardized hiring assessments. </li>
<li>Willingness to work flexible hours as needed to support operational requirements. </li>
</ul>
 Preferred Qualifications: 
<ul>
<li>24+ months of direct customer-facing experience in industries such as hospitality or contact centers, demonstrating a strong ability to establish rapport with individuals. </li>
<li>6+ months of experience in an emergency response role (e.g., first responder, military, medical, 911 dispatch), showcasing the ability to remain composed and think critically in high-pressure situations. </li>
<li>Exceptional attention to detail, organizational skills, and follow-up capabilities, ensuring thorough and efficient resolution of issues. </li>
<li>Tenacity to consistently prioritize doing what is right, even in challenging circumstances. </li>
<li>Ability to work both independently and collaboratively, demonstrating flexibility and adaptability in various scenarios. </li>
<li> </li>
</ul>
TaskUs devotes considerable resources to the wellbeing of its employees. Being a Critical Safety Agent means participating in Wellness sessions and other resiliency programs: 
<ul>
<li>All CSA employees will have access to counseling or coaching sessions to ensure awareness of wellness resources and to ensure job adjustment. </li>
<li>All CSA employees will attend skills based resiliency trainings. </li>
<li> </li>
</ul>
Creating a Culture of Awareness and Prevention: TaskUs believes in being transparent with our new employees about their job duties and the possible impact. Some of your work may include interacting with riders and drivers who are in distress, agitated or in danger. Examples of these types of situations may include, but are not limited to: 
<ul>
<li>Pick up or drop off spot was not at the correct location or was in a place that made the rider feel unsafe. </li>
<li>Driver or rider made a sexual comment or advance towards the rider </li>
<li>Driver or rider used a racial slur, or displayed bias </li>
<li>Car was unhygienic ( dirty, foul smell, etc) </li>
<li>Callers may be inebriated, calling to report a variety of concerns </li>
<li>Reporting a car accident, up to and including collision with other vehicles and/or pedestrians </li>
<li>Driver or rider was assaulted (sexually or physically) </li>
<li>Driver is taking the rider to an undisclosed or improper location </li>
<li>A driver may call to report assault, violence, etc. </li>
<li>A driver or rider is experiencing a medical emergency </li>
<li>Driver or rider may be in distress (up to and including suicidal thoughts or actions). </li>
</ul>
 As a Critical Safety Agent, it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having wellness providers available (on-site or remote), resiliency programming, and other wellness initiatives, exposure to disturbing situations is unavoidable. Some individuals with a sensitivity to viewing or experiencing disturbing situations may be at risk for developing distress, mental health symptoms, or, in rare instances, Secondary Traumatic Stress based on the situations they are involved with. TaskUs reserves the right to reassign Critical Safety Agents to other TaskUs projects based on staffing needs, employee performance, and other considerations. In order to help create a community that is safe for all employees, the Resiliency and Wellness Team takes an active role in the primary prevention of mental health concerns through direct practice efforts, e-learning, skills training, and outreach efforts to the TaskUs community. Our programs seek to raise awareness about psychological issues, challenge ideas that contribute to social inequity, disempowerment, and discrimination, as well as the underlying structures that support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" target="_blank">https://www.taskus.com/careers/</a> .

Bilingual Call Center Representative - Critical Safety

As an Outbound Business Account Representative, you will increase company revenue through sales to small to medium sized businesses that are existing or new Cable One subscribers via outbound sales calls. 
Join Sparklights Business Sales Team as an Outbound Business Account Representative and unlock your sales potential! In this role, you will connect with small and mid-sized businesses and show them the value that switching to Sparklight's broadband, phone, and cable services can bring. You can be assured that your sales will have a positive impact on local companies by ensuring a small business owner's internet keeps them connected during client pitches, allowing hotels to check guests in for the best possible experience, and more. 
How we will SPARK your interest: 
-Medical, vision, and dental benefits start for you and your family on day one. 
-Competitive salary &amp; lucrative commission plan. 
-Paid time off including vacation, holidays, and personal time. 
-We take pride in developing our team and being able to promote from within, so we offer tuition reimbursement ($5250 per year) and ongoing training to assist in career growth. (Our CEO started with the Company as a CSR Thats how seriously we take learning and development!) 
-$75 towards your cable and internet bill each month! 
-Free parking garage, onsite gym, and more. 
-401k with full match up to 5%, vested after 1 year 
-Following up with our current customers to make sure they are happy with their current services. Upsell services by asking discovery questions and presenting additional options that may better fit their needs. 
-Making outbound calls to connect with potential business customers to present Sparklights communication packages. 
-Providing high level customer service by ensuring all customer data is entered accurately into the SalesForce system. 
-Use your learned expertise of Sparklight's products to assist our customers with their questions about our services. Help show why switching to Sparklight is the best choice. 
What you'll need to be successful: 
-A proactive approach - sometimes customers require encouragement to commit. This might mean you problem solve and find solutions to our business customers. 
-Previous outbound telemarketing experience in a call center is preferred. 
-We are looking for outgoing individuals! Be able to direct conversations and close sales. 
-We value your experience in addition to education. We are looking for three to six months of related experience and/or training. We would prefer candidates with an Associates's degree or higher. 
**Location** 
210 E Earll Dr, Phoenix, Arizona 85012, United States

Business Sales Representative (Outbound Call Center)

Pay Range: $12.50-$15.87 / Hourly Our Perks: 
<ul>
<li>Base hourly rate plus unlimited/uncapped commission. </li>
<li>Lucrative incentive sales plans, bonuses and sales contests </li>
<li>No Cold Calling- We have a high volume of inbound sales leads and walk in traffic </li>
<li>Comprehensive paid training and licensing with continuous on-going training and mentorship </li>
<li>Recognition culture </li>
<li>Comprehensive Benefits package including medical, dental, vision and life insurance </li>
<li>Retirement Plan: A 401K plan with a percentage of company-matched contributions </li>
<li>Fitness: We reimburse up to $10 a month to an employee for their gym </li>
<li>Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost </li>
<li>Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. </li>
</ul>
Our Company: Confie and its family of companies - Freeway, formally know as Southern Harvest Insurance, Baja, Bluefire &amp; others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers.
<ul>
<li>Solicit new business and maintain current business levels in order to achieve or exceed sales production goals. </li>
<li>Expand business by proactively building relationships with existing customers to meet the agreed upon production goals. </li>
<li>Accurate accounting of all currency transactions as well as timely delivery of deposits to the bank with scanned documentation in agency management system. </li>
<li>Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs </li>
</ul>
The Perfect Match:
<ul>
<li>Personal Lines or Property and Casualty license preferred (but not required) </li>
<li>Bilingual in English and Spanish preferred </li>
<li>Sales or customer service experience </li>
<li>High School Diploma or GED </li>
<li>Ability to build relationships with sales customers </li>
<li>Excellent follow-up and multi-tasking skills </li>
<li>Ambitious professional motivated by opportunity for advancement </li>
<li>Excellent written and verbal communication skills </li>
</ul>
 Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance Southern Harvest Insurance EBU

Insurance Sales Agent/Sales Representative (Call Center)

Category : Customer Service/Support
About TP 
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. 
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. 
Benefits of working with TP include: 
<ul>
<li>Paid Training </li>
<li>Competitive Wages </li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more) </li>
<li>Paid Time Off </li>
<li>Employee wellness and engagement programs </li>
</ul>
Teleperformance and You 
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. 
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! 
This position will be based on-site at our Richmond, Virigina location. 
Your Responsibilities 
As a Licensed Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 
<ul>
<li>Handle and carefully respond to all customer inquiries </li>
<li>Provide excellent customer service through active listening </li>
<li>Work with confidential customer information and treat it sensitively </li>
<li>Aim to resolve issues on the first call by being proactive </li>
<li>Appropriately communicate with customers </li>
</ul>
Were looking for fearless people people who are inspired to deliver only the best in all that we do. 
<ul>
<li>Possess an active home state Property &amp; Casualty Insurance License </li>
<li>1-year customer service experience minimum </li>
<li>Over 18 years of age </li>
<li>Ability to type 25 wpm </li>
<li>High School Graduate or GED </li>
<li>Comfort with desktop computer system </li>
<li>Proven oral &amp; written communication skills </li>
<li>Logical problem-solving skills </li>
<li>Availability to work various shifts </li>
<li>Ability to use Windows operating systems </li>
<li>Organization and work prioritization skills </li>
<li>6 months Call Center experience and/or sales experience, preferred </li>
</ul>
Be Part of Our TP Family 
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. 
Teleperformance is an Equal Opportunity Employer

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