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<h3>Job Description</h3>
Job DescriptionSmithville Communications is seeking a positive and attentive Customer Service Representative (CSR) to join our Customer Experience Team in Ellettsville, Indiana. A successful CSR enjoys building rapport with our customers, pays close attention to detail, and can multi-task. At Smithville, we take pride in providing world-class customer service locally. &nbsp; WHAT YOU’LL DO Check out the video of our team by clicking the link :&nbsp;Customer Service Department&nbsp; As a Customer Service Representative,&nbsp;you will research and resolve customer concerns and work in close partnership with all departments. &nbsp;You will use active listening and critical thinking skills to make sound decisions in a contact center environment. Additionally, you will: &nbsp;
<ul>
<li>Respond to customer inquiries and effectively sell Smithville products and services to new and existing residential customers.</li>
<li>Provide customers with product and service information, including pricing, installation costs, and product upgrades.&nbsp; </li>
<li>Follow up on customer inquiries not immediately resolved within 24 hours.</li>
<li>Actively listen to customers’ concerns and needs to identify, research, and resolve customer complaints using available resources. </li>
<li>Communicate effectively with peer departments and use sound judgment to determine an appropriate course of action. </li>
</ul>
WHAT YOU NEED
<ul>
<li>High school diploma or equivalent required.</li>
<li>Fluency in the English language.&nbsp;</li>
<li>Previous sales and customer service experience required. Call center experience is a plus.</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams), and an ability to quickly learn new software. </li>
<li>Excellent verbal and written communication skills and the ability to interact with a diverse population. </li>
<li>Strong analytical and organizational skills, attention to detail; high level of accuracy. </li>
<li>Ability to embrace change, learn new skills, and continuously improve. </li>
<li>Ability to work both independently and with co-workers toward company goals&nbsp;</li>
</ul>
WHAT WE OFFER The CSR position enables you to be the first touchpoint with our customers, learn how our products connect communities and enrich lives, and master internal software programs. It is a perfect place to start a career with Smithville; internal promotions often come from this position. We value the knowledge and skills you gain in this role. Opportunities for cross-training throughout the Customer Experience Department may be available in the future.
<ul>
<li>Company Paid: Dental insurance, Term Life Insurance&nbsp;and Long-term Disability </li>
<li>Low-Cost Medical plan options | Prescription Drug Coverage&nbsp;| Vision | Voluntary Insurance&nbsp;</li>
<li>Health Savings Account with generous annual company contributions to your HSA</li>
<li>401(k) Retirement Savings Plan with a valuable company matching contribution</li>
<li>Generous Paid Time Off (PTO) program</li>
<li>Paid holidays</li>
<li>Tuition reimbursement</li>
<li>Paid training and professional development opportunities</li>
<li>Discounted company products and services</li>
<li>Wellness incentive program worth up to $600 per year</li>
</ul>
 ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will, too! Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer.&nbsp; &nbsp;
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Customer Service Representative

<h3>Job Description</h3>
Job Description
Customer Service Representative
Galloway Consolidated Holdings, Inc., the parent company of Bema, Inc, Elite Extrusion Technology, Bema Digital Innovations and GCH Employee Leasing, Inc, is seeking an experienced Customer Service Representative with a proven track record in supporting a fast-paced organization. 
 
The Customer Service Representative (CSR) is responsible for assisting customers with inquiries, processing orders, resolving complaints, and providing information about products and services. The CSR ensures a positive customer experience by providing timely, accurate, and professional assistance.
Responsibilities include, but not limited to:
• Process customer orders, returns, or exchanges accurately.
• Respond to customer inquiries via phone, email, chat, or in-person.
• Handle billing inquiries and process payments, as required.
• Work with warehouse and prepress personnel for order accuracy and timely shipment.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Manage backorder/out of stock items.
• Follow up on order status with customer.
• Track orders and packaging slips.
• Prepare bill of ladings, warehouse shipment labels and billings each day.
• Work with transportation companies to provide customer pickup and delivery dates.
• Handle customer inquiries/complaints in a diplomatic, efficient, and knowledgeable manner.
• Maintain a high level of product knowledge and stay updated on industry changes.
 
Education and Experience:
• MUST have at least 2 years of customer service experience in a manufacturing environment.
• Experience using and ERP system such as SAP, Oracle, or MS Dynamics NAV - A PLUS.
• MUST be proficient in Microsoft Word, Excel, and Outlook.
• MUST have excellent communication skills and phone skills.
• MUST be highly organized.
• Experience processing digitally printed label, cartons or flexible packaging - A PLUS.
• Direct experience supporting customers that purchase pouches, laminated films, and extruded films - A PLUS.
 
Required Qualifications:
• Able to take initiative and identify areas to streamline processes and implement improvements.
• Mathematical skills are necessary for validation of estimates and billing.
• Self-starter, ability to work independently.
• Able to work well, have a strict attention to detail and be able to work accurately under pressure.
• Ability to multi-task successfully.
• Strong problem-solving talents.
• Helps ensure all procedures for the company and the American Institute of Baking (AIB) are followed.
 
Starting salary is estimated at $50,000/yr - $65,000/yr. and is based on, among other things, a candidate’s experience, and qualifications. GCH offers a competitive compensation package including salary, bonus plan, paid vacation, 401K match and comprehensive health and life insurance options.
Equal Opportunity Employer
Candidates may be pre-screened with a phone interview and employment is subject to drug and background testing.
 
RESUMES WITHOUT SALARY REQUIREMENTS WILL NOT BE CONSIDERED!!!

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job Description
Staff Management Group is seeking a Customer Service Representative for our client in Newark, NJ. Please read the ENTIRE job description and ALL of the job requirements BEFORE applying for this position.
 
Schedule
<ul>
<li>1st shift: 8AM - 4:30PM</li>
<li>Monday - Friday</li>
</ul>
 
Pay Rate
<ul>
<li>$18 - $21 / hour</li>
</ul>
 
Job Summary
The Customer Service Representative will be the primary point of contact for customers, managing orders from entry to delivery while ensuring accuracy, timeliness, and satisfaction. This role requires strong communication, problem-solving skills, and the ability to coordinate with internal departments such as sales, production, and logistics. The ideal candidate will have experience in manufacturing, packaging, or related industries.
 
Job Responsibilities
<ul>
<li>Serve as the first point of contact for customer inquiries via phone, email, and online portals.</li>
<li>Process and manage customer orders from entry to delivery, ensuring accuracy and timely fulfillment.</li>
<li>Provide detailed product, pricing, and lead time information to customers.</li>
<li>Track and monitor orders, proactively communicating updates or delays to customers.</li>
<li>Coordinate with production, scheduling, logistics, and sales to ensure on-time delivery and resolve any issues.</li>
<li>Maintain accurate records of customer interactions, transactions, and feedback in CRM/ERP systems.</li>
<li>Assist with preparing quotes, samples, and documentation as needed.</li>
<li>Handle and resolve customer complaints or escalations in a professional and solution-oriented manner.</li>
<li>Support sales team initiatives, including upselling or cross-selling packaging solutions when appropriate.</li>
<li>Contribute to continuous improvement initiatives for customer satisfaction and service efficiency.</li>
</ul>
 
Job Requirements
<ul>
<li>Education: High school diploma or equivalent required; associate or bachelor’s degree in business, supply chain, or related field preferred.</li>
<li>Experience: 3+ years in customer service, order management, or inside sales; manufacturing or packaging industry experience a plus.</li>
<li>Strong verbal and written communication skills.</li>
<li>Proficiency in basic computer skills including MS Office (Word, Excel, PPT) and experience working with internal ERP/CRM systems</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Problem-solving mindset with a customer-first approach.</li>
</ul>
 
Competencies:
<ul>
<li>Customer Focus &amp; Relationship Building</li>
<li>Team Collaboration &amp; Communication</li>
<li>Analytical &amp; Problem-Solving Skills</li>
<li>Time Management &amp; Prioritization</li>
<li>Adaptability in a dynamic manufacturing environment</li>
</ul>
 
Additional Information
Staff Management Group is an equal employment opportunity employer, and all qualified applicants will receive consideration for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, or citizenship status.
 
About Staff Management Group: Staff Management Group has over 30 years of experience placing staffing candidates in distribution, manufacturing, production, assembly, and clerical positions. Staff Management Group is one of New Jersey’s leading staffing and recruiting agencies specializing in light industrial and clerical staffing. Come join the team!
 
#IND1

<h3>Job Description</h3>
Job Description
Join a Professional Team Focused on Growth, Relationships, and Excellence
Are you ready to bring your professionalism, communication skills, and client-first mindset to a company that values your growth and contributions? We're looking for a full-time Insurance Customer Service Representative who thrives in a dynamic environment and is passionate about providing exceptional service and building lasting client relationships.
________________________________________
About the Role
 
As a Customer Service Representative, you'll be a vital member of our team, serving as the main point of contact for clients, handling policy service requests, and supporting marketing and retention efforts. Your ability to stay organized, communicate clearly, and adapt quickly will contribute directly to our agency's success and the satisfaction of the clients we serve.
 
________________________________________
 
What We're Looking For
 
Excellent verbal and written communication skills
 
Strong attention to detail and organizational abilities
 
A positive, professional attitude and appearance
 
Self-starter with the ability to prioritize tasks and work independently
 
Willingness to grow and adapt in a fast-paced environment
 
________________________________________
 
Position Details
 
Job Type: Full-time (36-40 hours/week)
 
Schedule: Monday to Friday, 8-hour shifts
 
Location: In-person at our office in North Ogden, UT
 
Pay: $18.50 per hour plus Bonus and commission. Potential for increased compensation with prior insurance industry experience.
 
________________________________________
 
Benefits
 
 Retirment matching
Dental Insurnace
Life insurance
Disability Insurance
Paid time off
Holiday Pay
Flexible scheduling
 
Support for licensing and career development
 
________________________________________
 
If you're a service-minded professional looking to grow in a rewarding industry with a supportive team, we'd love to meet you.
 Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Disability Insurance
Dental Insurance
Mon-Fri Schedule
Career Growth Opportunities
Flexible Schedule
Retirement Plan
Disability Insurance
Hands on Training
 Responsibilities 
Key Responsibilities
Client Service: Respond to client inquiries, service requests, and policy changes in a professional and timely manner.
 
Relationship Management: Proactively engage with clients to build trust, address needs, and provide updates on policies or claims.
Operational Support: Handle general administrative tasks, prepare documentation, and assist with scheduling or client follow-up.
 
Team Collaboration: Communicate effectively with other team members, underwriters, and carriers to ensure smooth client experiences.
 
Learning &amp; Growth: Take initiative in learning new tools, industry updates, and agency processes.
 Requirements 
Qualifications:
High school diploma or equivalent (required)
 
Minimum 1-3 years in a customer-facing or client service role (insurance experience preferred, but not required)
 
Must pass a background check
 
Must obtain Property &amp; Casualty License within 90 days of hire (support provided in obtaining license)

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Company car</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: 
<ul>
<li>Receive incoming calls in professional and courteous manner</li>
<li>Schedule estimates &amp; cleans</li>
<li>Perform marketing functions to sell additional work and earn business</li>
<li>Return customer calls, respond to customer complaints, and resolve breakage issues</li>
<li>Perform administrative functions including data entry, payment processing, and supply inventory</li>
<li>Assist with personnel management, including hiring and recruiting functions</li>
<li>Perform other duties as needed which may include cross-training in related positions</li>
</ul>
Job Requirements: 
<ul>
<li>Minimum two years admin experience</li>
<li>Strong written and verbal communication skills </li>
<li>Detail-oriented with strong data entry skills</li>
<li>Positive Attitude</li>
<li>Team player who can work independently</li>
</ul>
Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

<h3>Job Description</h3>
Job DescriptionSalary: $17 - $20 Per Hour 
Route Coordinator - Customer Service Representative Position
There will always be pest problems! Come join a team that appreciates your hard work and dedication to quality customer service! Pest Assassins is a family owned and operated business serving Massachusetts &amp; Rhode Island. We pride ourselves in providing our customers with effective and reliable pest control solutions.
Pest Assassins is looking for a dependable, hard-working and motivated individual for our Route Coordinator/ CSR position. We are seeking someone with a genuine passion for providing quality customer service.
This position will be based out of our Smithfield, RI office. Pest control experience preferred but not required.
Responsibilities:
<ul>
<li> Assist with all inbound communication from prospective and existing customers including phone, text, email and website submissions.</li>
<li> Assist with inbound alerts from technicians and resolve. </li>
<li> Input customer data into system and schedule inspections and services as needed.</li>
<li> Resolving customer issues &amp; concerns by providing exceptional customer service. </li>
<li> Monitor routes and communicate with technicians of reschedules or other changes.</li>
<li> Work with field reps and manager directly to update customer information.</li>
<li> Ensure customer database is up to date. Correct customer data as needed to ensure accuracy. </li>
<li> Manage accounts receivable and collection efforts.</li>
<li> Manage administrative requests and tasks.</li>
<li> Effectively handle cancellation requests and manage reinstatement efforts. </li>
<li> Assist in the daily and weekly scheduling of service routes using routing software.</li>
<li> Complete and distribute daily service reports. </li>
<li> Communicate with new customers and additional service request customers to insure satisfaction.</li>
</ul>
What We Offer
<ul>
<li>Competitive hourly rate. </li>
<li> Flexible work schedule.</li>
<li> Paid training.</li>
<li> Paid Time Off (PTO).</li>
<li>11 Company paid holidays.</li>
<li> Comprehensive benefits package including Medical, Vision, and Dental.</li>
</ul>
Job Requirements
<ul>
<li> Microsoft Office proficient.</li>
<li> Strong ability to communicate with customers in a clear and professional manner.</li>
<li> Ability to identify, analyze and solve problems.</li>
<li> High school diploma or equivalent.</li>
<li> Ability to work in a fast-paced environment.</li>
<li> Collections experience.</li>
<li> Ability to work in a team environment.</li>
<li>Pass background check.</li>
</ul>

<h3>Job Description</h3>
Job Description
Who We Are Looking For:
 
We are seeking customer-first, detail-oriented CSRs who thrive in a fast-paced, team-driven environment. The ideal candidate is passionate about helping customers stay comfortable year-round, problem-solving with confidence, and building long-term relationships. Prior HVAC, plumbing, or electrical industry experience is preferred, and ServiceTitan experience is a plus!
 
 
What We Offer:
 
<ul>
<li>A Career, Not Just a Job: We invest in your leadership development and growth opportunities within the company.</li>
<li>Training Coaching: We provide paid training, mentorship, and ongoing coaching to sharpen your customer service and sales skills.</li>
<li>A Team That Has Your Back: We believe in a supportive, professional environment where every team member plays a role in our success.</li>
</ul>
 
 
What Makes You a Great Fit:
 
<ul>
<li>You Care About Customers. You’re patient, professional, and skilled at finding solutions that keep customers comfortable and happy.</li>
<li>You’re a Strong Communicator. You can guide conversations, handle objections with ease, and help customers make informed decisions.</li>
<li>You’re Organized Detail-Oriented. You can juggle multiple calls, appointments, and tasks while staying focused on the details.</li>
<li>You Love to Learn. Whether it’s a new sales technique, a customer service approach, or HVAC knowledge, you’re eager to grow.</li>
</ul>
 
How to Apply:
 
<ul>
<li>Submit Your Resume with application and a complete the assessments and screenings.</li>
<li>Complete a Short Phone Interview so we can hear your communication skills in action.</li>
<li>Join Our Team and start building a rewarding career while keeping customers a step ahead!</li>
</ul>
 
 
Why Work With Us?
 
At Nicholson Heating Air, we don’t just book service calls—we build lasting relationships. Our Step Ahead Club and proactive service approach mean customers can trust us to provide reliable, expert solutions. If you’re looking for a career with a company that values excellence, professionalism, and leadership development, we want to hear from you!
Compensation:
$14 - $16 hourly
Responsibilities:
<ul>
<li>Be the First Point of Contact: Answer inbound calls with professionalism and empathy, ensuring every customer feels valued and heard.</li>
<li>Scheduling: Book service calls efficiently while ensuring our technicians arrive prepared and on time.</li>
<li>Proactively Reach Out to Customers: Make outbound calls to current Step Ahead Club members and past customers to remind them about seasonal tune-ups, system maintenance, or expiring warranties.</li>
<li>Build Long-Term Trust: Follow up on open service leads, unscheduled estimates, and past customers to provide solutions and prevent issues before they arise.</li>
<li>Use Technology to Stay Ahead: Utilize ServiceTitan to track customer interactions, notes, and follow-ups.</li>
<li>Work as a Team: Collaborate with dispatchers and office staff to deliver seamless service and keep operations running smoothly.</li>
</ul>
Qualifications:
<ul>
<li>Must possess exemplary interpersonal skills, communication skills, and active listening skills</li>
<li>High school graduate, G.E.D. recipient, or equivalent </li>
<li>Experience working in a customer-oriented atmosphere</li>
</ul>
About Company 
At Nicholson Heating &amp; Air, we’re guided by values that prioritize on-time service, respect, transparency, and community. Our mission is to deliver exceptional customer experiences through informed decision-making, transparent pricing, and a commitment to treating every customer like family.
Why Join Us?
Join a fast-growing, people-first HVAC company where your leadership will drive innovation, growth, and customer satisfaction. Be part of a team that values integrity, collaboration, and excellence, and make a lasting impact on the future of home comfort.

<h3>Job Description</h3>
Job Description Customer Service RepresentativeTechnology Solutions $16.00 per hourTemp to HireMonday-Friday, Shifts BelowWorthington, Ohio (onsite)The Customer Service Representative will interact with customers by addressing inquiries and resolving complaints. Shifts: 
<ul>
<li>7:00a - 3:30p | 5 days/week</li>
<li>8:00a - 6:30p | 4 days/week</li>
<li>1:00p - 9:30p | 5 days/week</li>
</ul>
What you’ll be doing:
<ul>
<li>Interacts with customers via telephone, email, or online chat to provide support and information on products or services</li>
<li>Collects and enters orders for new or additional products or services</li>
<li>Assisting callers with any questions regarding their mobile device</li>
<li>Troubleshooting the device and the set up/provisioning of the device. Often this includes coordinating our efforts with the service provider and a technician</li>
<li>Fields customer questions and complaints</li>
<li>When the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff</li>
<li>Coordinating the efforts of service providers, IT Help Desks, MDM Administrators, and customers to maintain service expectations</li>
<li>Acts as an intermediary to prevent "up-selling" by service providers</li>
<li>Ensures that appropriate actions are taken to resolve customer's problems and concerns</li>
<li>Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments</li>
<li>Performs data entry, administrative support, and clerical duties</li>
</ul>
Who we’re looking for:
<ul>
<li>High school diploma or equivalent</li>
<li>Six months or more experience with Customer Service</li>
<li>Must have basic computer/smart phone skills</li>
<li>Experience working with wireless devices</li>
<li>Must have good written and verbal communication skills</li>
</ul>
#ZR#INDCSR

<h3>Job Description</h3>
Job Description
Club Role - Customer Service Representative Overnight shifts Monday-Friday
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
 
Job Summary
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
 
Duties &amp; Responsibilities
● Greet and check in all members, guests, and prospective members
● Answer phone calls in a polite and professional manner
● Inform prospective members about our membership options and current promotions
● Facilitate necessary updates to members’ accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned
● Overnight shifts Monday-Friday
Compensation
● Part time employee
● $12.00
● Complimentary gym membership
 
Qualifications
● Customer service - 1 year (preferred)
● CPR/AED certification (preferred)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment
 
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Simple IRA</li>
<li>Licensing paid by agency</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Position Overview: As a Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Responsibilities: 
<ul>
<li>Establish customer relationships and follow up with customers, as needed.</li>
<li>Responding promptly to customer inquiries via phone and email.</li>
<li>Providing information about insurance policies, coverage details, and claims processes.</li>
<li>Assisting clients with policy changes, updates, and renewals.</li>
<li>Investigating and resolving customer issues or concerns with empathy and professionalism.</li>
<li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li>
</ul>
Requirements: 
<ul>
<li>Interest in marketing products and services based on customer needs</li>
<li>Excellent communication skills - written, verbal, and listening</li>
<li>People-oriented</li>
<li>Detail oriented</li>
<li>Proactive in problem-solving</li>
<li>Able to learn computer functions</li>
<li>Ability to work in a team environment</li>
<li>Currently licensed candidates preferred.</li>
</ul>

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