field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Residence Inn Spartanburg
\n\n
SECTION ONE: MCR Universal Role Standards
\n

\n
EXECUTIVE SUMMARY
\n

\n
CLEANLINESS and FRIENDLINESS!
\n
The MCR standard at The Residence Inn Spartanburg is to provide clean, friendly, well-organized and safe hotels for our guests.
\n\n
AREAS OF EXCELLENCE
\n
<ul>\n
<li>Happy Guests </li>
\n
<li>Spotless Cleanliness</li>
\n
<li>Product Consistency &amp; Quality</li>
\n
<li>Teamwork</li>
\n</ul>
\n\n
Duties and Expectations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
\n
1. Happy Guests
\n
<ul>\n
<li>Guest Relations:&nbsp;Greet guests happily upon arrival and throughout their stay with a smile.</li>
\n
<li>Name Use:&nbsp;Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
\n
<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
\n
<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
\n
<li>Hotel Knowledge:&nbsp;Strong knowledge of all features of the hotel facility and amenities.</li>
\n
<li>Events:&nbsp;Awareness and support for all groups and events at the hotel.</li>
\n
<li>Technology:&nbsp;Understanding of relevant technology for each role.</li>
\n
<li>Phone Etiquette:&nbsp;Answer all incoming calls with friendly service using the approved greeting.</li>
\n</ul>
\n
2. Spotless Cleanliness
\n
<ul>\n
<li>Sparkling Clean Workspaces:&nbsp;All areas, both front and back of the house, should be kept clean and well-organized.</li>
\n
<li>Pitching In:&nbsp;Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
\n
<li>Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
\n</ul>
\n
3. Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklists to 100% Accuracy:&nbsp;All operational checklists are completed accurately and at the designated times, every shift.</li>
\n
<li>Shift Handover Reports:&nbsp;Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
\n
<li>Flawless Uniform:&nbsp;All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
\n</ul>
\n
4. Teamwork
\n
<ul>\n
<li>Communication:&nbsp;Communication between Team Members should be clear, honest, and professional.</li>
\n
<li>Can Do Attitude:&nbsp;Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
\n
<li>Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
\n</ul>
\n
SECTION TWO: Housekeeper, Role Specific Duties and Expectations
\n
The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel.
\n

\n
<ul>\n
<li>Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.</li>
\n
<li>Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift. </li>
\n
<li>Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.</li>
\n</ul>
\n\n
SECTION THREE: Success Metrics
\n

\n
Happy Guests
\n
<ul>\n
<li>Management Performance Ratings</li>
\n
<li>Guest Satisfaction Scores/Intent to Return</li>
\n</ul>
\n
Spotless Cleanliness
\n
<ul>\n
<li>GM/AGM Spot Checks</li>
\n
<li>Leadership Walk-throughs (RVP, etc.)</li>
\n
<li>Guest Ratings/Reviews</li>
\n</ul>
\n
Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklist Tracking</li>
\n
<li>Management Performance Ratings</li>
\n
<li>Guest Ratings</li>
\n</ul>
\n
Teamwork
\n
<ul>\n
<li>Management Performance Ratings</li>
\n</ul>
\n
SECTION FOUR: Qualifications &amp; Requirements
\n

\n
Qualifications &amp; Requirements:&nbsp;
\n
<ul>\n
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
\n
<li>Can-Do Attitude:&nbsp;Must have a positive attitude and willingness to learn.&nbsp;</li>
\n
<li>Ability to Follow Guidelines:&nbsp;Must be able to understand and follow established guidelines and procedures.</li>
\n
<li>Handle Pace and Pressure:&nbsp;Must work well in stressful, high-pressure situations.</li>
\n
<li>Listening, Conflict Resolution:&nbsp;Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
\n
<li>Communication Skills:&nbsp;Must be able to convey information and ideas clearly.</li>
\n
<li>Hospitality and Guest Service:&nbsp;Must have a desire to serve all guests.</li>
\n
<li>Age Requirement:&nbsp;Must be 18 years of age or older to perform this job.</li>
\n
<li>Schedule and Travel:&nbsp;Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
\n
<li>Clock-in/Out:&nbsp;Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.&nbsp;Never&nbsp;work while off the clock.</li>
\n
<li>Breaks:&nbsp;Clock in/out for breaks at the designated time on your schedule.</li>
\n
<li>Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.&nbsp;</li>
\n</ul>
\n
Physical Working Demands &amp; Working Environment:
\n
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as:&nbsp;
\n
<ul>\n
<li>Stooping:&nbsp;Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.&nbsp;</li>
\n
<li>Climbing:&nbsp;Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.&nbsp;</li>
\n
<li>Balancing:&nbsp;Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.&nbsp;</li>
\n
<li>Kneeling:&nbsp;Bending legs at knee to come to rest on one or both knees.&nbsp;</li>
\n
<li>Crawling:&nbsp;Moving about on hands and knees or hands and feet.&nbsp;</li>
\n
<li>Standing:&nbsp;Remaining upright on the feet, particularly for sustained periods of time.&nbsp;</li>
\n
<li>Walking:&nbsp;Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.&nbsp;</li>
\n
<li>Repetitive Motions:&nbsp;Making substantial movements (motions) of the wrists, hands, and/or fingers.&nbsp;</li>
\n
<li>Lifting:Carrying certain housekeeping items such as linens, trash, or vacuums.</li>
\n</ul>
\n
Note:&nbsp;
\n
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.&nbsp;
\n\n
This document does not create an employment contract, implied or otherwise, other than an at-will relationship.&nbsp;
Our Company
\n
<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
\n
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
\n
<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
\n
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
\n
<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
\n
<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
\n
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
\n
What we offer/What’s in it for you? 
\n
<ul>\n
<li>Hotel Discounts </li>
\n
<li>Weekly Pay </li>
\n
<li>Paid Time Off </li>
\n
<li>Retirement Options </li>
\n
<li>Referral bonuses </li>
\n
<li>Career advancement &amp; upward mobility </li>
\n
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

Housekeeper

<h3>Job Description</h3>
TownePlace Suites San Antonio Northwest
\n\n
SECTION ONE: MCR Universal Role Standards
\n

\n
EXECUTIVE SUMMARY
\n

\n
CLEANLINESS and FRIENDLINESS!
\n
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
\n\n
AREAS OF EXCELLENCE
\n
<ul>\n
<li>Happy Guests </li>
\n
<li>Spotless Cleanliness</li>
\n
<li>Product Consistency &amp; Quality</li>
\n
<li>Teamwork</li>
\n</ul>
\n\n
Duties and Expectations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
\n
1. Happy Guests
\n
<ul>\n
<li>Guest Relations:&nbsp;Greet guests happily upon arrival and throughout their stay with a smile.</li>
\n
<li>Name Use:&nbsp;Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
\n
<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
\n
<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
\n
<li>Hotel Knowledge:&nbsp;Strong knowledge of all features of the hotel facility and amenities.</li>
\n
<li>Events:&nbsp;Awareness and support for all groups and events at the hotel.</li>
\n
<li>Technology:&nbsp;Understanding of relevant technology for each role.</li>
\n
<li>Phone Etiquette:&nbsp;Answer all incoming calls with friendly service using the approved greeting.</li>
\n</ul>
\n
2. Spotless Cleanliness
\n
<ul>\n
<li>Sparkling Clean Workspaces:&nbsp;All areas, both front and back of the house, should be kept clean and well-organized.</li>
\n
<li>Pitching In:&nbsp;Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
\n
<li>Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
\n</ul>
\n
3. Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklists to 100% Accuracy:&nbsp;All operational checklists are completed accurately and at the designated times, every shift.</li>
\n
<li>Shift Handover Reports:&nbsp;Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
\n
<li>Flawless Uniform:&nbsp;All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
\n</ul>
\n
4. Teamwork
\n
<ul>\n
<li>Communication:&nbsp;Communication between Team Members should be clear, honest, and professional.</li>
\n
<li>Can Do Attitude:&nbsp;Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
\n
<li>Collaboration:All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
\n</ul>
\n
SECTION TWO: Housekeeper, Role Specific Duties and Expectations
\n
The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel.
\n

\n
<ul>\n
<li>Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.</li>
\n
<li>Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift. </li>
\n
<li>Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.</li>
\n</ul>
\n\n
SECTION THREE: Success Metrics
\n

\n
Happy Guests
\n
<ul>\n
<li>Management Performance Ratings</li>
\n
<li>Guest Satisfaction Scores/Intent to Return</li>
\n</ul>
\n
Spotless Cleanliness
\n
<ul>\n
<li>GM/AGM Spot Checks</li>
\n
<li>Leadership Walk-throughs (RVP, etc.)</li>
\n
<li>Guest Ratings/Reviews</li>
\n</ul>
\n
Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklist Tracking</li>
\n
<li>Management Performance Ratings</li>
\n
<li>Guest Ratings</li>
\n</ul>
\n
Teamwork
\n
<ul>\n
<li>Management Performance Ratings</li>
\n</ul>
\n
SECTION FOUR: Qualifications &amp; Requirements
\n

\n
Qualifications &amp; Requirements:&nbsp;
\n
<ul>\n
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
\n
<li>Can-Do Attitude:&nbsp;Must have a positive attitude and willingness to learn.&nbsp;</li>
\n
<li>Ability to Follow Guidelines:&nbsp;Must be able to understand and follow established guidelines and procedures.</li>
\n
<li>Handle Pace and Pressure:&nbsp;Must work well in stressful, high-pressure situations.</li>
\n
<li>Listening, Conflict Resolution:&nbsp;Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
\n
<li>Communication Skills:&nbsp;Must be able to convey information and ideas clearly.</li>
\n
<li>Hospitality and Guest Service:&nbsp;Must have a desire to serve all guests.</li>
\n
<li>Age Requirement:&nbsp;Must be 18 years of age or older to perform this job.</li>
\n
<li>Schedule and Travel:&nbsp;Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
\n
<li>Clock-in/Out:&nbsp;Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.&nbsp;Never&nbsp;work while off the clock.</li>
\n
<li>Breaks:&nbsp;Clock in/out for breaks at the designated time on your schedule.</li>
\n
<li>Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.&nbsp;</li>
\n</ul>
\n
Physical Working Demands &amp; Working Environment:
\n
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as:&nbsp;
\n
<ul>\n
<li>Stooping:&nbsp;Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.&nbsp;</li>
\n
<li>Climbing:&nbsp;Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.&nbsp;</li>
\n
<li>Balancing:&nbsp;Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.&nbsp;</li>
\n
<li>Kneeling:&nbsp;Bending legs at knee to come to rest on one or both knees.&nbsp;</li>
\n
<li>Crawling:&nbsp;Moving about on hands and knees or hands and feet.&nbsp;</li>
\n
<li>Standing:&nbsp;Remaining upright on the feet, particularly for sustained periods of time.&nbsp;</li>
\n
<li>Walking:&nbsp;Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.&nbsp;</li>
\n
<li>Repetitive Motions:&nbsp;Making substantial movements (motions) of the wrists, hands, and/or fingers.&nbsp;</li>
\n
<li>Lifting:Carrying certain housekeeping items such as linens, trash, or vacuums.</li>
\n</ul>
\n
Note:&nbsp;
\n
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.&nbsp;
\n\n
This document does not create an employment contract, implied or otherwise, other than an at-will relationship.&nbsp;
Our Company
\n
<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
\n
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
\n
<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
\n
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
\n
<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
\n
<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
\n
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
\n
What we offer/What’s in it for you? 
\n
<ul>\n
<li>Hotel Discounts </li>
\n
<li>Weekly Pay </li>
\n
<li>Paid Time Off </li>
\n
<li>Retirement Options </li>
\n
<li>Referral bonuses </li>
\n
<li>Career advancement &amp; upward mobility </li>
\n
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

<h3>Job Description</h3>
HILTON GARDEN INN CORPUS CHRISTI
\n\n
SECTION ONE: MCR Universal Role Standards
\n

\n
EXECUTIVE SUMMARY
\n

\n
CLEANLINESS and FRIENDLINESS!
\n
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
\n\n
AREAS OF EXCELLENCE
\n
<ul>\n
<li>Happy Guests </li>
\n
<li>Spotless Cleanliness</li>
\n
<li>Product Consistency &amp; Quality</li>
\n
<li>Teamwork</li>
\n</ul>
\n
Duties and Expectations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
\n
1. Happy Guests
\n
<ul>\n
<li>Guest Relations:&nbsp;Greet guests happily upon arrival and throughout their stay with a smile.</li>
\n
<li>Name Use:&nbsp;Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
\n
<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
\n
<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
\n
<li>Hotel Knowledge:&nbsp;Strong knowledge of all features of the hotel facility and amenities.</li>
\n
<li>Events:&nbsp;Awareness and support for all groups and events at the hotel.</li>
\n
<li>Technology:&nbsp;Understanding of relevant technology for each role.</li>
\n
<li>Phone Etiquette:&nbsp;Answer all incoming calls with friendly service using the approved greeting.</li>
\n</ul>
\n
2. Spotless Cleanliness
\n
<ul>\n
<li>Sparkling Clean Workspaces:&nbsp;All areas, both front and back of the house, should be kept clean and well-organized.</li>
\n
<li>Pitching In:&nbsp;Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
\n
<li>Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
\n</ul>
\n
3. Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklists to 100% Accuracy:&nbsp;All operational checklists are completed accurately and at the designated times, every shift.</li>
\n
<li>Shift Handover Reports:&nbsp;Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
\n
<li>Flawless Uniform:&nbsp;All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
\n</ul>
\n
4. Teamwork
\n
<ul>\n
<li>Communication:&nbsp;Communication between Team Members should be clear, honest, and professional.</li>
\n
<li>Can Do Attitude:&nbsp;Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
\n
<li>Collaboration:&nbsp;All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
\n</ul>
\n
SECTION TWO: Laundry Attendant, Role Specific Duties and Expectations
\n
<ul>\n
<li>Linen Processing:&nbsp;Performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading of washers, dryers, and laundry chutes, folding, storing and delivering.</li>
\n
<li>Linen Cleaning and Folding:&nbsp;Wash and dry all dirty linens, towels, rags, etc., as directed by management. Remove and sort dirty linens and towels from laundry carts. Fold linens/towels and stock linen carts, as required.</li>
\n
<li>Equipment Operation:&nbsp;Understand operation of washing machines and dryers. Clean dryer filter as directed and noted on checklist and maintain all equipment as trained.</li>
\n
<li>Laundry Facility Cleanliness:&nbsp;Sweep and mop laundry floors storing all linens off the floor. Keep laundry carts clean and free of debris. Stocks all linen closets throughout the hotel, as applicable.&nbsp;All back of house areas should be well-organized and clean.</li>
\n
<li>Chemical Management:&nbsp;Replace and replenish cleaning chemicals.</li>
\n</ul>
\n

\n
SECTION THREE: Success Metrics
\n

\n
Happy Guests
\n
<ul>\n
<li>Management Performance Ratings</li>
\n
<li>Guest Satisfaction Scores/Intent to Return</li>
\n</ul>
\n
Spotless Cleanliness
\n
<ul>\n
<li>GM/AGM Spot Checks</li>
\n
<li>Leadership Walk-throughs (RVP, etc.)</li>
\n
<li>Guest Ratings/Reviews</li>
\n</ul>
\n
Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklist Tracking</li>
\n
<li>Management Performance Ratings</li>
\n
<li>Guest Ratings</li>
\n</ul>
\n
Teamwork
\n
<ul>\n
<li>Management Performance Ratings</li>
\n</ul>
\n
SECTION FOUR: Qualifications &amp; Requirements
\n
Qualifications &amp; Requirements:&nbsp;
\n
<ul>\n
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
\n
<li>Can-Do Attitude:&nbsp;Must have a positive attitude and willingness to learn.&nbsp;</li>
\n
<li>Ability to Follow Guidelines:&nbsp;Must be able to understand and follow established guidelines and procedures.</li>
\n
<li>Handle Pace and Pressure:&nbsp;Must work well in stressful, high-pressure situations.</li>
\n
<li>Listening, Conflict Resolution:&nbsp;Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
\n
<li>Communication Skills:&nbsp;Must be able to convey information and ideas clearly.</li>
\n
<li>Hospitality and Guest Service:&nbsp;Must have a desire to serve all guests.</li>
\n
<li>Age Requirement:&nbsp;Must be 18 years of age or older to perform this job.</li>
\n
<li>Schedule and Travel:&nbsp;Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
\n
<li>Clock-in/Out:&nbsp;Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.&nbsp;Never&nbsp;work while off the clock.</li>
\n
<li>Breaks:&nbsp;Clock in/out for breaks at the designated time on your schedule.</li>
\n
<li>Call Outs:&nbsp;Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.</li>
\n</ul>
\n
Physical Working Demands &amp; Working Environment:&nbsp;The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
\n
<ul>\n
<li>Standing:&nbsp;Remaining upright on the feet, particularly for sustained periods of time.&nbsp;</li>
\n
<li>Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.&nbsp;</li>
\n
<li>Repetitive Motions: Making substantial movements (motions) of the</li>
\n
<li>wrists, hands, and/or fingers.&nbsp;</li>
\n
<li>Lifting:&nbsp; Carrying certain laundry supplies, linens and other items.</li>
\n</ul>
\n\n
Note:&nbsp;This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.&nbsp;The Employer retains the right to change or assign other duties to this position.&nbsp;This document does not create an employment contract, implied or otherwise, other than an at-will relationship.&nbsp;
Our Company
\n
<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
\n
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
\n
<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
\n
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
\n
<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
\n
<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
\n
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
\n
What we offer/What’s in it for you? 
\n
<ul>\n
<li>Hotel Discounts </li>
\n
<li>Weekly Pay </li>
\n
<li>Paid Time Off </li>
\n
<li>Retirement Options </li>
\n
<li>Referral bonuses </li>
\n
<li>Career advancement &amp; upward mobility </li>
\n
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

Laundry Attendant

<h3>Job Description</h3>
TownePlace Suites Houston North/Shenandoah
\n\n
SECTION ONE: MCR Universal Role Standards
\n

\n
EXECUTIVE SUMMARY
\n

\n
CLEANLINESS and FRIENDLINESS!
\n
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
\n\n
AREAS OF EXCELLENCE
\n
<ul>\n
<li>Happy Guests </li>
\n
<li>Spotless Cleanliness</li>
\n
<li>Product Consistency &amp; Quality</li>
\n
<li>Teamwork</li>
\n</ul>
\n\n
Duties and Expectations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
\n
1. Happy Guests
\n
<ul>\n
<li>Guest Relations:&nbsp;Greet guests happily upon arrival and throughout their stay with a smile.</li>
\n
<li>Name Use:&nbsp;Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
\n
<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
\n
<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
\n
<li>Hotel Knowledge:&nbsp;Strong knowledge of all features of the hotel facility and amenities.</li>
\n
<li>Events:&nbsp;Awareness and support for all groups and events at the hotel.</li>
\n
<li>Technology:&nbsp;Understanding of relevant technology for each role.</li>
\n
<li>Phone Etiquette:&nbsp;Answer all incoming calls with friendly service using the approved greeting.</li>
\n</ul>
\n
2. Spotless Cleanliness
\n
<ul>\n
<li>Sparkling Clean Workspaces:&nbsp;All areas, both front and back of the house, should be kept clean and well-organized.</li>
\n
<li>Pitching In:&nbsp;Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
\n
<li>Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
\n</ul>
\n
3. Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklists to 100% Accuracy:&nbsp;All operational checklists are completed accurately and at the designated times, every shift.</li>
\n
<li>Shift Handover Reports:&nbsp;Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
\n
<li>Flawless Uniform:&nbsp;All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
\n</ul>
\n
4. Teamwork
\n
<ul>\n
<li>Communication:&nbsp;Communication between Team Members should be clear, honest, and professional.</li>
\n
<li>Can Do Attitude:&nbsp;Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
\n
<li>Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
\n</ul>
\n
SECTION TWO: Housekeeper, Role Specific Duties and Expectations
\n
The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel.
\n

\n
<ul>\n
<li>Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.</li>
\n
<li>Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift. </li>
\n
<li>Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.</li>
\n</ul>
\n\n
SECTION THREE: Success Metrics
\n

\n
Happy Guests
\n
<ul>\n
<li>Management Performance Ratings</li>
\n
<li>Guest Satisfaction Scores/Intent to Return</li>
\n</ul>
\n
Spotless Cleanliness
\n
<ul>\n
<li>GM/AGM Spot Checks</li>
\n
<li>Leadership Walk-throughs (RVP, etc.)</li>
\n
<li>Guest Ratings/Reviews</li>
\n</ul>
\n
Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklist Tracking</li>
\n
<li>Management Performance Ratings</li>
\n
<li>Guest Ratings</li>
\n</ul>
\n
Teamwork
\n
<ul>\n
<li>Management Performance Ratings</li>
\n</ul>
\n
SECTION FOUR: Qualifications &amp; Requirements
\n

\n
Qualifications &amp; Requirements:&nbsp;
\n
<ul>\n
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
\n
<li>Can-Do Attitude:&nbsp;Must have a positive attitude and willingness to learn.&nbsp;</li>
\n
<li>Ability to Follow Guidelines:&nbsp;Must be able to understand and follow established guidelines and procedures.</li>
\n
<li>Handle Pace and Pressure:&nbsp;Must work well in stressful, high-pressure situations.</li>
\n
<li>Listening, Conflict Resolution:&nbsp;Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
\n
<li>Communication Skills:&nbsp;Must be able to convey information and ideas clearly.</li>
\n
<li>Hospitality and Guest Service:&nbsp;Must have a desire to serve all guests.</li>
\n
<li>Age Requirement:&nbsp;Must be 18 years of age or older to perform this job.</li>
\n
<li>Schedule and Travel:&nbsp;Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
\n
<li>Clock-in/Out:&nbsp;Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.&nbsp;Never&nbsp;work while off the clock.</li>
\n
<li>Breaks:&nbsp;Clock in/out for breaks at the designated time on your schedule.</li>
\n
<li>Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.&nbsp;</li>
\n</ul>
\n
Physical Working Demands &amp; Working Environment:
\n
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as:&nbsp;
\n
<ul>\n
<li>Stooping:&nbsp;Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.&nbsp;</li>
\n
<li>Climbing:&nbsp;Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.&nbsp;</li>
\n
<li>Balancing:&nbsp;Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.&nbsp;</li>
\n
<li>Kneeling:&nbsp;Bending legs at knee to come to rest on one or both knees.&nbsp;</li>
\n
<li>Crawling:&nbsp;Moving about on hands and knees or hands and feet.&nbsp;</li>
\n
<li>Standing:&nbsp;Remaining upright on the feet, particularly for sustained periods of time.&nbsp;</li>
\n
<li>Walking:&nbsp;Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.&nbsp;</li>
\n
<li>Repetitive Motions:&nbsp;Making substantial movements (motions) of the wrists, hands, and/or fingers.&nbsp;</li>
\n
<li>Lifting: Carrying certain housekeeping items such as linens, trash, or vacuums.</li>
\n</ul>
\n
Note:&nbsp;
\n
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.&nbsp;
\n\n
This document does not create an employment contract, implied or otherwise, other than an at-will relationship.&nbsp;
Our Company
\n
<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
\n
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
\n
<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
\n
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
\n
<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
\n
<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
\n
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
\n
What we offer/What’s in it for you? 
\n
<ul>\n
<li>Hotel Discounts </li>
\n
<li>Weekly Pay </li>
\n
<li>Paid Time Off </li>
\n
<li>Retirement Options </li>
\n
<li>Referral bonuses </li>
\n
<li>Career advancement &amp; upward mobility </li>
\n
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

<h3>Job Description</h3>
\n
TownePlace Suites Houston Intercontinental Airport
\n\n
SECTION ONE: MCR Universal Role Standards
\n

\n
EXECUTIVE SUMMARY
\n

\n
CLEANLINESS and FRIENDLINESS!
\n
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
\n\n
AREAS OF EXCELLENCE
\n
<ul>\n
<li>Happy Guests </li>
\n
<li>Spotless Cleanliness</li>
\n
<li>Product Consistency &amp; Quality</li>
\n
<li>Teamwork</li>
\n</ul>
\n\n
Duties and Expectations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
\n
1. Happy Guests
\n
<ul>\n
<li>Guest Relations:&nbsp;Greet guests happily upon arrival and throughout their stay with a smile.</li>
\n
<li>Name Use:&nbsp;Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
\n
<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
\n
<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
\n
<li>Hotel Knowledge:&nbsp;Strong knowledge of all features of the hotel facility and amenities.</li>
\n
<li>Events:&nbsp;Awareness and support for all groups and events at the hotel.</li>
\n
<li>Technology:&nbsp;Understanding of relevant technology for each role.</li>
\n
<li>Phone Etiquette:&nbsp;Answer all incoming calls with friendly service using the approved greeting.</li>
\n</ul>
\n
2. Spotless Cleanliness
\n
<ul>\n
<li>Sparkling Clean Workspaces:&nbsp;All areas, both front and back of the house, should be kept clean and well-organized.</li>
\n
<li>Pitching In:&nbsp;Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
\n
<li>Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
\n</ul>
\n
3. Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklists to 100% Accuracy:&nbsp;All operational checklists are completed accurately and at the designated times, every shift.</li>
\n
<li>Shift Handover Reports:&nbsp;Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
\n
<li>Flawless Uniform:&nbsp;All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
\n</ul>
\n
4. Teamwork
\n
<ul>\n
<li>Communication:&nbsp;Communication between Team Members should be clear, honest, and professional.</li>
\n
<li>Can Do Attitude:&nbsp;Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
\n
<li>Collaboration:All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
\n</ul>
\n
SECTION TWO: Housekeeper, Role Specific Duties and Expectations
\n
The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel.
\n

\n
<ul>\n
<li>Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.</li>
\n
<li>Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift. </li>
\n
<li>Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.</li>
\n</ul>
\n\n
SECTION THREE: Success Metrics
\n

\n
Happy Guests
\n
<ul>\n
<li>Management Performance Ratings</li>
\n
<li>Guest Satisfaction Scores/Intent to Return</li>
\n</ul>
\n
Spotless Cleanliness
\n
<ul>\n
<li>GM/AGM Spot Checks</li>
\n
<li>Leadership Walk-throughs (RVP, etc.)</li>
\n
<li>Guest Ratings/Reviews</li>
\n</ul>
\n
Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklist Tracking</li>
\n
<li>Management Performance Ratings</li>
\n
<li>Guest Ratings</li>
\n</ul>
\n
Teamwork
\n
<ul>\n
<li>Management Performance Ratings</li>
\n</ul>
\n
SECTION FOUR: Qualifications &amp; Requirements
\n

\n
Qualifications &amp; Requirements:&nbsp;
\n
<ul>\n
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
\n
<li>Can-Do Attitude:&nbsp;Must have a positive attitude and willingness to learn.&nbsp;</li>
\n
<li>Ability to Follow Guidelines:&nbsp;Must be able to understand and follow established guidelines and procedures.</li>
\n
<li>Handle Pace and Pressure:&nbsp;Must work well in stressful, high-pressure situations.</li>
\n
<li>Listening, Conflict Resolution:&nbsp;Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
\n
<li>Communication Skills:&nbsp;Must be able to convey information and ideas clearly.</li>
\n
<li>Hospitality and Guest Service:&nbsp;Must have a desire to serve all guests.</li>
\n
<li>Age Requirement:&nbsp;Must be 18 years of age or older to perform this job.</li>
\n
<li>Schedule and Travel:&nbsp;Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
\n
<li>Clock-in/Out:&nbsp;Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.&nbsp;Never&nbsp;work while off the clock.</li>
\n
<li>Breaks:&nbsp;Clock in/out for breaks at the designated time on your schedule.</li>
\n
<li>Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.&nbsp;</li>
\n</ul>
\n
Physical Working Demands &amp; Working Environment:
\n
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as:&nbsp;
\n
<ul>\n
<li>Stooping:&nbsp;Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.&nbsp;</li>
\n
<li>Climbing:&nbsp;Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.&nbsp;</li>
\n
<li>Balancing:&nbsp;Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.&nbsp;</li>
\n
<li>Kneeling:&nbsp;Bending legs at knee to come to rest on one or both knees.&nbsp;</li>
\n
<li>Crawling:&nbsp;Moving about on hands and knees or hands and feet.&nbsp;</li>
\n
<li>Standing:&nbsp;Remaining upright on the feet, particularly for sustained periods of time.&nbsp;</li>
\n
<li>Walking:&nbsp;Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.&nbsp;</li>
\n
<li>Repetitive Motions:&nbsp;Making substantial movements (motions) of the wrists, hands, and/or fingers.&nbsp;</li>
\n
<li>Lifting:Carrying certain housekeeping items such as linens, trash, or vacuums.</li>
\n</ul>
\n
Note:&nbsp;
\n
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.&nbsp;
\n\n
This document does not create an employment contract, implied or otherwise, other than an at-will relationship.&nbsp;
Our Company
\n
<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
\n
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
\n
<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
\n
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
\n
<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
\n
<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
\n
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
\n
What we offer/What’s in it for you? 
\n
<ul>\n
<li>Hotel Discounts </li>
\n
<li>Weekly Pay </li>
\n
<li>Paid Time Off </li>
\n
<li>Retirement Options </li>
\n
<li>Referral bonuses </li>
\n
<li>Career advancement &amp; upward mobility </li>
\n
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

<h3>Job Description</h3>
TownePlace Suites Jacksonville, NC 
\n\n
SECTION ONE: MCR Universal Role Standards
\n

\n
EXECUTIVE SUMMARY
\n

\n
CLEANLINESS and FRIENDLINESS!
\n
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
\n\n
AREAS OF EXCELLENCE
\n
<ul>\n
<li>Happy Guests </li>
\n
<li>Spotless Cleanliness</li>
\n
<li>Product Consistency &amp; Quality</li>
\n
<li>Teamwork</li>
\n</ul>
\n\n
Duties and Expectations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
\n
1. Happy Guests
\n
<ul>\n
<li>Guest Relations:&nbsp;Greet guests happily upon arrival and throughout their stay with a smile.</li>
\n
<li>Name Use:&nbsp;Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
\n
<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
\n
<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
\n
<li>Hotel Knowledge:&nbsp;Strong knowledge of all features of the hotel facility and amenities.</li>
\n
<li>Events:&nbsp;Awareness and support for all groups and events at the hotel.</li>
\n
<li>Technology:&nbsp;Understanding of relevant technology for each role.</li>
\n
<li>Phone Etiquette:&nbsp;Answer all incoming calls with friendly service using the approved greeting.</li>
\n</ul>
\n
2. Spotless Cleanliness
\n
<ul>\n
<li>Sparkling Clean Workspaces:&nbsp;All areas, both front and back of the house, should be kept clean and well-organized.</li>
\n
<li>Pitching In:&nbsp;Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
\n
<li>Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
\n</ul>
\n
3. Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklists to 100% Accuracy:&nbsp;All operational checklists are completed accurately and at the designated times, every shift.</li>
\n
<li>Shift Handover Reports:&nbsp;Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
\n
<li>Flawless Uniform:&nbsp;All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
\n</ul>
\n
4. Teamwork
\n
<ul>\n
<li>Communication:&nbsp;Communication between Team Members should be clear, honest, and professional.</li>
\n
<li>Can Do Attitude:&nbsp;Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
\n
<li>Collaboration:&nbsp;All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
\n</ul>
\n

\n
SECTION TWO: Houseperson, Role Specific Duties and Expectations
\n

\n
Other Duties and Expectations
\n
<ul>\n
<li>Luggage Handling:&nbsp;Store and retrieve luggage or packages for guests in storage areas, as needed.</li>
\n
<li>Cleaning and Trash Management:Clean and maintain the guest hallways, stairwells, service areas and ice rooms. Collect trash from all exterior garbage receptacles, as well as picking up trash and debris from the parking lot, swimming pool area and common grounds. All front and back of house areas should be well-organized and clean.Collect trash and soiled linen from the housekeepers and deliver to laundry room.</li>
\n
<li>Furniture Upkeep:&nbsp;Monitor placement and condition of public space furniture, report issues to management.</li>
\n
<li>Restocking: Maintain stock levels in guest floor linen closets and guest amenities.Replenish amenities and supplies in assigned guestrooms. Stock and maintain housekeeping cart.</li>
\n</ul>
\n
SECTION THREE: Success Metrics
\n

\n
Happy Guests
\n
<ul>\n
<li>Management Performance Ratings</li>
\n
<li>Guest Satisfaction Scores/Intent to Return</li>
\n</ul>
\n
Spotless Cleanliness
\n
<ul>\n
<li>GM/AGM Spot Checks</li>
\n
<li>Leadership Walk-throughs (RVP, etc.)</li>
\n
<li>Guest Ratings/Reviews</li>
\n</ul>
\n
Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklist Tracking</li>
\n
<li>Management Performance Ratings</li>
\n
<li>Guest Ratings</li>
\n</ul>
\n
Teamwork
\n
<ul>\n
<li>Management Performance Ratings</li>
\n</ul>
\n
SECTION FOUR: Qualifications &amp; Requirements
\n

\n
Qualifications &amp; Requirements:&nbsp;
\n
<ul>\n
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
\n
<li>Can-Do Attitude:&nbsp;Must have a positive attitude and willingness to learn.&nbsp;</li>
\n
<li>Ability to Follow Guidelines:&nbsp;Must be able to understand and follow established guidelines and procedures.</li>
\n
<li>Handle Pace and Pressure:&nbsp;Must work well in stressful, high-pressure situations.</li>
\n
<li>Listening, Conflict Resolution:&nbsp;Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
\n
<li>Communication Skills:&nbsp;Must be able to convey information and ideas clearly.</li>
\n
<li>Hospitality and Guest Service:&nbsp;Must have a desire to serve all guests.</li>
\n
<li>Age Requirement:&nbsp;Must be 18 years of age or older to perform this job.</li>
\n
<li>Schedule and Travel:&nbsp;Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
\n
<li>Clock-in/Out:&nbsp;Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.&nbsp;Never&nbsp;work while off the clock.</li>
\n
<li>Breaks:&nbsp;Clock in/out for breaks at the designated time on your schedule.</li>
\n
<li>Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.&nbsp;</li>
\n</ul>
\n
Physical Working Demands &amp; Working Environment:
\n
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as:&nbsp;
\n
<ul>\n
<li>Stooping:&nbsp;Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.&nbsp;</li>
\n
<li>Climbing:&nbsp;Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.&nbsp;</li>
\n
<li>Balancing:&nbsp;Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.&nbsp;</li>
\n
<li>Kneeling:&nbsp;Bending legs at knee to come to rest on one or both knees.&nbsp;</li>
\n
<li>Crawling:&nbsp;Moving about on hands and knees or hands and feet.&nbsp;</li>
\n
<li>Standing:&nbsp;Remaining upright on the feet, particularly for sustained periods of time.&nbsp;</li>
\n
<li>Walking:&nbsp;Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.&nbsp;</li>
\n
<li>Repetitive Motions:&nbsp;Making substantial movements (motions) of the wrists, hands, and/or fingers.&nbsp;</li>
\n
<li>Lifting:&nbsp;&nbsp;Carrying certain housekeeping items such as linens, trash, or vacuums.</li>
\n</ul>
\n
Note:&nbsp;
\n
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.&nbsp;
\n\n
This document does not create an employment contract, implied or otherwise, other than an at-will relationship.&nbsp;
Our Company
\n
<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
\n
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
\n
<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
\n
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
\n
<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
\n
<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
\n
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
\n
What we offer/What’s in it for you? 
\n
<ul>\n
<li>Hotel Discounts </li>
\n
<li>Weekly Pay </li>
\n
<li>Paid Time Off </li>
\n
<li>Retirement Options </li>
\n
<li>Referral bonuses </li>
\n
<li>Career advancement &amp; upward mobility </li>
\n
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

Houseperson

<h3>Job Description</h3>
Courtyard Norfolk Downtown
\n\n
SECTION ONE: MCR Universal Role Standards
\n

\n
EXECUTIVE SUMMARY
\n

\n
CLEANLINESS and FRIENDLINESS!
\n
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
\n\n
AREAS OF EXCELLENCE
\n
<ul>\n
<li>Happy Guests </li>
\n
<li>Spotless Cleanliness</li>
\n
<li>Product Consistency &amp; Quality</li>
\n
<li>Teamwork</li>
\n</ul>
\n
Duties and Expectations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
\n
1. Happy Guests
\n
<ul>\n
<li>Guest Relations:&nbsp;Greet guests happily upon arrival and throughout their stay with a smile.</li>
\n
<li>Name Use:&nbsp;Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
\n
<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
\n
<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
\n
<li>Hotel Knowledge:&nbsp;Strong knowledge of all features of the hotel facility and amenities.</li>
\n
<li>Events:&nbsp;Awareness and support for all groups and events at the hotel.</li>
\n
<li>Technology:&nbsp;Understanding of relevant technology for each role.</li>
\n
<li>Phone Etiquette:&nbsp;Answer all incoming calls with friendly service using the approved greeting.</li>
\n</ul>
\n
2. Spotless Cleanliness
\n
<ul>\n
<li>Sparkling Clean Workspaces:&nbsp;All areas, both front and back of the house, should be kept clean and well-organized.</li>
\n
<li>Pitching In:&nbsp;Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
\n
<li>Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
\n</ul>
\n
3. Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklists to 100% Accuracy:&nbsp;All operational checklists are completed accurately and at the designated times, every shift.</li>
\n
<li>Shift Handover Reports:&nbsp;Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
\n
<li>Flawless Uniform:&nbsp;All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
\n</ul>
\n
4. Teamwork
\n
<ul>\n
<li>Communication:&nbsp;Communication between Team Members should be clear, honest, and professional.</li>
\n
<li>Can Do Attitude:&nbsp;Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
\n
<li>Collaboration:&nbsp;All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
\n</ul>
\n
SECTION TWO: Laundry Attendant, Role Specific Duties and Expectations
\n
<ul>\n
<li>Linen Processing:&nbsp;Performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading of washers, dryers, and laundry chutes, folding, storing and delivering.</li>
\n
<li>Linen Cleaning and Folding:&nbsp;Wash and dry all dirty linens, towels, rags, etc., as directed by management. Remove and sort dirty linens and towels from laundry carts. Fold linens/towels and stock linen carts, as required.</li>
\n
<li>Equipment Operation:&nbsp;Understand operation of washing machines and dryers. Clean dryer filter as directed and noted on checklist and maintain all equipment as trained.</li>
\n
<li>Laundry Facility Cleanliness:&nbsp;Sweep and mop laundry floors storing all linens off the floor. Keep laundry carts clean and free of debris. Stocks all linen closets throughout the hotel, as applicable.&nbsp;All back of house areas should be well-organized and clean.</li>
\n
<li>Chemical Management:&nbsp;Replace and replenish cleaning chemicals.</li>
\n</ul>
\n

\n
SECTION THREE: Success Metrics
\n

\n
Happy Guests
\n
<ul>\n
<li>Management Performance Ratings</li>
\n
<li>Guest Satisfaction Scores/Intent to Return</li>
\n</ul>
\n
Spotless Cleanliness
\n
<ul>\n
<li>GM/AGM Spot Checks</li>
\n
<li>Leadership Walk-throughs (RVP, etc.)</li>
\n
<li>Guest Ratings/Reviews</li>
\n</ul>
\n
Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklist Tracking</li>
\n
<li>Management Performance Ratings</li>
\n
<li>Guest Ratings</li>
\n</ul>
\n
Teamwork
\n
<ul>\n
<li>Management Performance Ratings</li>
\n</ul>
\n
SECTION FOUR: Qualifications &amp; Requirements
\n
Qualifications &amp; Requirements:&nbsp;
\n
<ul>\n
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
\n
<li>Can-Do Attitude:&nbsp;Must have a positive attitude and willingness to learn.&nbsp;</li>
\n
<li>Ability to Follow Guidelines:&nbsp;Must be able to understand and follow established guidelines and procedures.</li>
\n
<li>Handle Pace and Pressure:&nbsp;Must work well in stressful, high-pressure situations.</li>
\n
<li>Listening, Conflict Resolution:&nbsp;Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
\n
<li>Communication Skills:&nbsp;Must be able to convey information and ideas clearly.</li>
\n
<li>Hospitality and Guest Service:&nbsp;Must have a desire to serve all guests.</li>
\n
<li>Age Requirement:&nbsp;Must be 18 years of age or older to perform this job.</li>
\n
<li>Schedule and Travel:&nbsp;Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
\n
<li>Clock-in/Out:&nbsp;Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.&nbsp;Never&nbsp;work while off the clock.</li>
\n
<li>Breaks:&nbsp;Clock in/out for breaks at the designated time on your schedule.</li>
\n
<li>Call Outs:&nbsp;Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.</li>
\n</ul>
\n
Physical Working Demands &amp; Working Environment:&nbsp;The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
\n
<ul>\n
<li>Standing:&nbsp;Remaining upright on the feet, particularly for sustained periods of time.&nbsp;</li>
\n
<li>Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.&nbsp;</li>
\n
<li>Repetitive Motions: Making substantial movements (motions) of the</li>
\n
<li>wrists, hands, and/or fingers.&nbsp;</li>
\n
<li>Lifting:&nbsp; Carrying certain laundry supplies, linens and other items.</li>
\n</ul>
\n\n
Note:&nbsp;This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.&nbsp;The Employer retains the right to change or assign other duties to this position.&nbsp;This document does not create an employment contract, implied or otherwise, other than an at-will relationship.&nbsp;
Our Company
\n
<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
\n
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
\n
<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
\n
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
\n
<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
\n
<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
\n
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
\n
What we offer/What’s in it for you? 
\n
<ul>\n
<li>Hotel Discounts </li>
\n
<li>Weekly Pay </li>
\n
<li>Paid Time Off </li>
\n
<li>Retirement Options </li>
\n
<li>Referral bonuses </li>
\n
<li>Career advancement &amp; upward mobility </li>
\n
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

<h3>Job Description</h3>
Tucson AZ TownePlace&nbsp;&nbsp;
\n\n
SECTION ONE: MCR Universal Role Standards
\n

\n
EXECUTIVE SUMMARY
\n

\n
CLEANLINESS and FRIENDLINESS!
\n
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
\n\n
AREAS OF EXCELLENCE
\n
<ul>\n
<li>Happy Guests </li>
\n
<li>Spotless Cleanliness</li>
\n
<li>Product Consistency &amp; Quality</li>
\n
<li>Teamwork</li>
\n</ul>
\n\n
Duties and Expectations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
\n
1. Happy Guests
\n
<ul>\n
<li>Guest Relations:&nbsp;Greet guests happily upon arrival and throughout their stay with a smile.</li>
\n
<li>Name Use:&nbsp;Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
\n
<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
\n
<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
\n
<li>Hotel Knowledge:&nbsp;Strong knowledge of all features of the hotel facility and amenities.</li>
\n
<li>Events:&nbsp;Awareness and support for all groups and events at the hotel.</li>
\n
<li>Technology:&nbsp;Understanding of relevant technology for each role.</li>
\n
<li>Phone Etiquette:&nbsp;Answer all incoming calls with friendly service using the approved greeting.</li>
\n</ul>
\n
2. Spotless Cleanliness
\n
<ul>\n
<li>Sparkling Clean Workspaces:&nbsp;All areas, both front and back of the house, should be kept clean and well-organized.</li>
\n
<li>Pitching In:&nbsp;Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
\n
<li>Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
\n</ul>
\n
3. Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklists to 100% Accuracy:&nbsp;All operational checklists are completed accurately and at the designated times, every shift.</li>
\n
<li>Shift Handover Reports:&nbsp;Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
\n
<li>Flawless Uniform:&nbsp;All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
\n</ul>
\n
4. Teamwork
\n
<ul>\n
<li>Communication:&nbsp;Communication between Team Members should be clear, honest, and professional.</li>
\n
<li>Can Do Attitude:&nbsp;Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
\n
<li>Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
\n</ul>
\n
SECTION TWO: Housekeeper, Role Specific Duties and Expectations
\n
The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel.
\n

\n
<ul>\n
<li>Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.</li>
\n
<li>Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift. </li>
\n
<li>Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.</li>
\n</ul>
\n\n
SECTION THREE: Success Metrics
\n

\n
Happy Guests
\n
<ul>\n
<li>Management Performance Ratings</li>
\n
<li>Guest Satisfaction Scores/Intent to Return</li>
\n</ul>
\n
Spotless Cleanliness
\n
<ul>\n
<li>GM/AGM Spot Checks</li>
\n
<li>Leadership Walk-throughs (RVP, etc.)</li>
\n
<li>Guest Ratings/Reviews</li>
\n</ul>
\n
Product Consistency &amp; Quality
\n
<ul>\n
<li>Checklist Tracking</li>
\n
<li>Management Performance Ratings</li>
\n
<li>Guest Ratings</li>
\n</ul>
\n
Teamwork
\n
<ul>\n
<li>Management Performance Ratings</li>
\n</ul>
\n
SECTION FOUR: Qualifications &amp; Requirements
\n

\n
Qualifications &amp; Requirements:&nbsp;
\n
<ul>\n
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
\n
<li>Can-Do Attitude:&nbsp;Must have a positive attitude and willingness to learn.&nbsp;</li>
\n
<li>Ability to Follow Guidelines:&nbsp;Must be able to understand and follow established guidelines and procedures.</li>
\n
<li>Handle Pace and Pressure:&nbsp;Must work well in stressful, high-pressure situations.</li>
\n
<li>Listening, Conflict Resolution:&nbsp;Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
\n
<li>Communication Skills:&nbsp;Must be able to convey information and ideas clearly.</li>
\n
<li>Hospitality and Guest Service:&nbsp;Must have a desire to serve all guests.</li>
\n
<li>Age Requirement:&nbsp;Must be 18 years of age or older to perform this job.</li>
\n
<li>Schedule and Travel:&nbsp;Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
\n
<li>Clock-in/Out:&nbsp;Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.&nbsp;Never&nbsp;work while off the clock.</li>
\n
<li>Breaks:&nbsp;Clock in/out for breaks at the designated time on your schedule.</li>
\n
<li>Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.&nbsp;</li>
\n</ul>
\n
Physical Working Demands &amp; Working Environment:
\n
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as:&nbsp;
\n
<ul>\n
<li>Stooping:&nbsp;Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.&nbsp;</li>
\n
<li>Climbing:&nbsp;Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.&nbsp;</li>
\n
<li>Balancing:&nbsp;Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.&nbsp;</li>
\n
<li>Kneeling:&nbsp;Bending legs at knee to come to rest on one or both knees.&nbsp;</li>
\n
<li>Crawling:&nbsp;Moving about on hands and knees or hands and feet.&nbsp;</li>
\n
<li>Standing:&nbsp;Remaining upright on the feet, particularly for sustained periods of time.&nbsp;</li>
\n
<li>Walking:&nbsp;Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.&nbsp;</li>
\n
<li>Repetitive Motions:&nbsp;Making substantial movements (motions) of the wrists, hands, and/or fingers.&nbsp;</li>
\n
<li>Lifting: Carrying certain housekeeping items such as linens, trash, or vacuums.</li>
\n</ul>
\n
Note:&nbsp;
\n
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.&nbsp;
\n\n
This document does not create an employment contract, implied or otherwise, other than an at-will relationship.&nbsp;
Our Company
\n
<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
\n
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
\n
<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
\n
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
\n
<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
\n
<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
\n
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
\n
What we offer/What’s in it for you? 
\n
<ul>\n
<li>Hotel Discounts </li>
\n
<li>Weekly Pay </li>
\n
<li>Paid Time Off </li>
\n
<li>Retirement Options </li>
\n
<li>Referral bonuses </li>
\n
<li>Career advancement &amp; upward mobility </li>
\n
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

<h3>Job Description</h3>
Job Description
Vidmob is the creative data company. Its scoring software and analytics have become an essential ingredient in the creative and media decisions of the world’s largest marketers and agencies, as they strive to drive business results through improved creative effectiveness. As the leader in creative data, Vidmob’s influence lies in its partnerships and integrations across the digital ad ecosystem, its dozens of proprietary models, and in operating the industry’s most robustly instrumented human-reinforcement learning model for creativity.&nbsp;
We are seeking a talented communications expert to join our marketing team as the sole in-house content and PR professional. Reporting directly to the Head of Marketing, you will work collaboratively with your marketing team colleagues while independently developing and executing communications and PR strategies that elevate Vidmob's brand, highlight our innovations, and position our executives as industry thought leaders. 
This role requires a self-starter who can work autonomously, manage multiple priorities, and drive PR initiatives with minimal oversight, and help manage and lead relationships with key industry publications and journalists. The ideal candidate will have 7-10 years of experience in marketing, advertising, and technology PR with a proven track record of securing media coverage and managing communications initiatives.
Responsibilities:
<ul>
<li>
Own and execute comprehensive content and PR strategies aligned with Vidmob's business objectives&nbsp;
</li>
<li>
Serve as the primary content and PR point of contact for all internal stakeholders, managing expectations and prioritizing requests
</li>
<li>
Draft compelling press releases, media pitches, bylined articles, and other PR materials independently
</li>
<li>
Build and maintain relationships with key media contacts across tech, marketing, advertising, and business publications
</li>
<li>
Secure high-quality media placements that highlight Vidmob's technology, client success stories, and industry expertise
</li>
<li>
Support executive communications, including speaker placement, interview preparation, and thought leadership content
</li>
<li>
Monitor industry trends and news to identify PR opportunities
</li>
<li>
Establish and track PR metrics to measure impact and optimize strategies
</li>
<li>
Develop and maintain crisis communications protocols and manage issues as needed
</li>
<li>
Independently coordinate PR activities for product launches, company announcements, and industry events
</li>
<li>
Manage owned media properties - website and social media as communications vehicles in support of the communications strategy
</li>
</ul>
Qualifications:
<ul>
<li>
7-10 years of experience in PR, preferably in the tech, adtech or martech
</li>
<li>
Bachelor's degree in Communications, Public Relations, Journalism, or related field
</li>
<li>
Proven track record of securing high-quality media coverage independently
</li>
<li>
Excellent written and verbal communication skills
</li>
<li>
Strong media relationships in relevant industries
</li>
<li>
Experience with PR measurement tools and analytics
</li>
<li>
Ability to translate technical concepts into compelling stories
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<li>
Experience with PR software and tools (e.g., Cision, Meltwater)
</li>
<li>
Demonstrated ability to work autonomously and manage PR functions with minimal supervision
</li>
<li>
Strong organizational skills and ability to prioritize multiple projects simultaneously
</li>
<li>
Experience collaborating with cross-functional teams
</li>
<li>
Self-starter mentality with exceptional problem-solving abilities 
</li>
</ul>
Compensation:
<ul>
<li>
Salary - $120,000-$130,000
</li>
</ul>
Please be aware that Vidmob will only contact candidates through emails ending in @vidmob.com. We will never ask for personal information, such as your Social Security number, bank account number, or password, through email. If you receive an email claiming to be from Vidmob that does not come from a @vidmob.com email address, or if the email asks for personal information, please do not respond and report the email to us at <a href="mailto:IT@vidmob.com" target="_blank">IT@vidmob.com</a>
Compensation Range: $120K - $130K

Public Relations Specialist

<h3>Job Description</h3>
Courtyard by Marriott Brownsville, Texas
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SECTION ONE: MCR Universal Role Standards
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EXECUTIVE SUMMARY
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CLEANLINESS and FRIENDLINESS!
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The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
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AREAS OF EXCELLENCE
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<ul>\n
<li>Happy Guests </li>
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<li>Spotless Cleanliness</li>
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<li>Product Consistency &amp; Quality</li>
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<li>Teamwork</li>
\n</ul>
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Duties and Expectations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
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1. Happy Guests
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<ul>\n
<li>Guest Relations:&nbsp;Greet guests happily upon arrival and throughout their stay with a smile.</li>
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<li>Name Use:&nbsp;Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li>
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<li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li>
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<li>Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
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<li>Hotel Knowledge:&nbsp;Strong knowledge of all features of the hotel facility and amenities.</li>
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<li>Events:&nbsp;Awareness and support for all groups and events at the hotel.</li>
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<li>Technology:&nbsp;Understanding of relevant technology for each role.</li>
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<li>Phone Etiquette:&nbsp;Answer all incoming calls with friendly service using the approved greeting.</li>
\n</ul>
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2. Spotless Cleanliness
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<ul>\n
<li>Sparkling Clean Workspaces:&nbsp;All areas, both front and back of the house, should be kept clean and well-organized.</li>
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<li>Pitching In:&nbsp;Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
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<li>Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
\n</ul>
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3. Product Consistency &amp; Quality
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<ul>\n
<li>Checklists to 100% Accuracy:&nbsp;All operational checklists are completed accurately and at the designated times, every shift.</li>
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<li>Shift Handover Reports:&nbsp;Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
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<li>Flawless Uniform:&nbsp;All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
\n</ul>
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4. Teamwork
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<ul>\n
<li>Communication:&nbsp;Communication between Team Members should be clear, honest, and professional.</li>
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<li>Can Do Attitude:&nbsp;Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li>
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<li>Collaboration:&nbsp;All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li>
\n</ul>
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SECTION TWO: Laundry Attendant, Role Specific Duties and Expectations
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<ul>\n
<li>Linen Processing:&nbsp;Performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading of washers, dryers, and laundry chutes, folding, storing and delivering.</li>
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<li>Linen Cleaning and Folding:&nbsp;Wash and dry all dirty linens, towels, rags, etc., as directed by management. Remove and sort dirty linens and towels from laundry carts. Fold linens/towels and stock linen carts, as required.</li>
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<li>Equipment Operation:&nbsp;Understand operation of washing machines and dryers. Clean dryer filter as directed and noted on checklist and maintain all equipment as trained.</li>
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<li>Laundry Facility Cleanliness:&nbsp;Sweep and mop laundry floors storing all linens off the floor. Keep laundry carts clean and free of debris. Stocks all linen closets throughout the hotel, as applicable.&nbsp;All back of house areas should be well-organized and clean.</li>
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<li>Chemical Management:&nbsp;Replace and replenish cleaning chemicals.</li>
\n</ul>
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SECTION THREE: Success Metrics
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Happy Guests
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<ul>\n
<li>Management Performance Ratings</li>
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<li>Guest Satisfaction Scores/Intent to Return</li>
\n</ul>
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Spotless Cleanliness
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<ul>\n
<li>GM/AGM Spot Checks</li>
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<li>Leadership Walk-throughs (RVP, etc.)</li>
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<li>Guest Ratings/Reviews</li>
\n</ul>
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Product Consistency &amp; Quality
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<ul>\n
<li>Checklist Tracking</li>
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<li>Management Performance Ratings</li>
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<li>Guest Ratings</li>
\n</ul>
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Teamwork
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<ul>\n
<li>Management Performance Ratings</li>
\n</ul>
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SECTION FOUR: Qualifications &amp; Requirements
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Qualifications &amp; Requirements:&nbsp;
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<ul>\n
<li>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</li>
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<li>Can-Do Attitude:&nbsp;Must have a positive attitude and willingness to learn.&nbsp;</li>
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<li>Ability to Follow Guidelines:&nbsp;Must be able to understand and follow established guidelines and procedures.</li>
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<li>Handle Pace and Pressure:&nbsp;Must work well in stressful, high-pressure situations.</li>
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<li>Listening, Conflict Resolution:&nbsp;Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
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<li>Communication Skills:&nbsp;Must be able to convey information and ideas clearly.</li>
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<li>Hospitality and Guest Service:&nbsp;Must have a desire to serve all guests.</li>
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<li>Age Requirement:&nbsp;Must be 18 years of age or older to perform this job.</li>
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<li>Schedule and Travel:&nbsp;Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
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<li>Clock-in/Out:&nbsp;Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.&nbsp;Never&nbsp;work while off the clock.</li>
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<li>Breaks:&nbsp;Clock in/out for breaks at the designated time on your schedule.</li>
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<li>Call Outs:&nbsp;Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.</li>
\n</ul>
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Physical Working Demands &amp; Working Environment:&nbsp;The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
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<ul>\n
<li>Standing:&nbsp;Remaining upright on the feet, particularly for sustained periods of time.&nbsp;</li>
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<li>Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.&nbsp;</li>
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<li>Repetitive Motions: Making substantial movements (motions) of the</li>
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<li>wrists, hands, and/or fingers.&nbsp;</li>
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<li>Lifting:&nbsp; Carrying certain laundry supplies, linens and other items.</li>
\n</ul>
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Note:&nbsp;This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.&nbsp;The Employer retains the right to change or assign other duties to this position.&nbsp;This document does not create an employment contract, implied or otherwise, other than an at-will relationship.&nbsp;
Our Company
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<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
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<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
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<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
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<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
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<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
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<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
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<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
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What we offer/What’s in it for you? 
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<ul>\n
<li>Hotel Discounts </li>
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<li>Weekly Pay </li>
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<li>Paid Time Off </li>
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<li>Retirement Options </li>
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<li>Referral bonuses </li>
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<li>Career advancement &amp; upward mobility </li>
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<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

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