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<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
<ul>
<li>Greet and register patients in a friendly and service-oriented manner.</li>
<li>Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.</li>
<li>Collect and log all co-pays and fees</li>
<li>Answer/transfer incoming phone calls.</li>
<li>Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.</li>
<li>Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.</li>
<li>Coordinate with the back-office staff for timely and effective care of patients</li>
<li>Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.</li>
<li>Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.</li>
<li>Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.</li>
<li>Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.</li>
<li>Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.</li>
<li>Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.</li>
<li>Demonstrates ability to establish, nurture, and maintain cooperative working relationships.</li>
</ul>
You Are:
<ul>
<li>Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations</li>
<li>Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues</li>
<li>Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service</li>
</ul>
To Ensure Success In This Role, You Must Have:
<ul>
<li>High School Diploma or GED</li>
<li>Intermediate to advanced computer skills</li>
<li>Strong multitasking and communication skills</li>
<li>Experience providing exceptional customer service</li>
<li>Medical terminology knowledge and recent medical/radiology office experience is preferred.</li>
</ul>

We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

Patient Service Representative

<h3>Job Description</h3>
Job DescriptionDescription:
GENERAL DESCRIPTION:
Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of contact for patients, visitors and callers. This position provides daily support for the practice site including telephone coverage, appointment scheduling, check-in and check-out of patients (ensuring demographic and insurance information, as well as payment information is accurate and complete in the practice management system), patient referrals, and general patient communication. 
The PSR knows, understands, and performs all duties in a manner that is consistent with CHC’s Service Standards (attached) that promise our employees will be Respectful, Responsible, and Responsive.
 
DUTIES AND RESPONSIBILITIES:
Customer Service:
<ul>
<li>Answers the telephone with the standard greeting and a smile in a timely manner</li>
<li>Treat Every Patient with Care and Courtesy</li>
<li>Maintain a well-kept lobby and work space</li>
<li>Understand, abide by, and be able to explain HIPAA to patients as needed</li>
<li>Respond in a positive manner to questions, inquiries, and requests making every attempt to accommodate the patient’s needs and expectations</li>
<li>Ensure patients understand the services we provide and the benefits of choosing us as their medical home</li>
</ul>
Check In
<ul>
<li>Acknowledge Patients in the PM system Upon Arrival</li>
<li>Arrive Patients in EHR and enter location (Waiting Room)</li>
<li>Verify Demographics (mailing address, telephone number, responsible party)</li>
<li>Input Insurance or Sliding Fee information</li>
<li>Collect Co-Pays &amp; Post &amp; Balance Payments</li>
<li>Update Patient paperwork annually (HIPAA, Registration, RX consent)</li>
<li>Run Medicaid to verify eligibility daily</li>
</ul>
Check-Out
<ul>
<li>Print Patient Clinical Summary</li>
<li>Schedule any Follow-up Visits</li>
<li>Check patients out in the PM system and EHR upon departure</li>
</ul>
Other Procedures
<ul>
<li>Count Cash Box and log in the amount in the box at the beginning and end of each shift</li>
<li>Run an Acknowledged Patient Report, match encounters against the report &amp; document any missing encounters</li>
<li>Conduct Appointment Phone Call Reminders</li>
<li>Build New Patient Accounts</li>
<li>Scan &amp; appropriately file Patient Documents</li>
<li>Navigate through Allscripts to print records, identify meds, referrals, lab results, etc. </li>
<li>Knowledge of inner office forms (Incident reports, RX Log, Transfer of Patient Care Log, Supply Order, etc.)</li>
<li>Knowledge of Emergency Procedures (Fire, Tornado, Seizing Patient, etc.)</li>
<li>Identify and manage tasks in Allscripts</li>
<li>Correctly Schedule Patients</li>
<li>Distribute &amp; Sort Mail &amp; Courier Items</li>
<li>Collect TIGER payments</li>
<li>Distribute medications delivered thru the courier to patients &amp; collect payment on those medications</li>
<li>Sign out prescriptions for controlled substances to patients</li>
<li>Responds to tasks from the patient portal as required in a timely manner</li>
</ul>
Office Equipment
<ul>
<li>Capable of using the office phone correctly (Hold, Transfer, Voicemail, Directories)</li>
<li>Operate Copier for Office Copies, Fax, and Scanning</li>
<li>Capable of operating the Credit Card Equipment</li>
<li>Operate the Postage Machine</li>
</ul>
REPORTING RELATIONSHIPS:
Responsible to:
<ul>
<li>Site’s Patient Service Coordinator</li>
</ul>
Workers supervised:
<ul>
<li>N/A</li>
</ul>
Interrelationships:
<ul>
<li>Represents CHC and the practice site to the public in a professional manner.</li>
<li>Interacts directly with patients and family members in person and on the telephone.</li>
<li>Works closely with other patient service staff and triage nurses at the center</li>
</ul>
This job description is not designed to cover or contain an exhaustive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements:
REQUIREMENTS: All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honesty, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation. In addition, this position requires:
 
Education:
<ul>
<li>High School diploma or equivalent experience</li>
</ul>
Work Experience:
<ul>
<li>Knowledgeable of medical terminology preferred</li>
<li>Must have a valid driver’s license and safe driving record</li>
<li>Bi-lingual in Spanish preferred</li>
</ul>
Licensure and Certification:
<ul>
<li>None required</li>
</ul>
Skills:
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Current computer skills</li>
<li>Ability to establish and promote positive interpersonal relationships</li>
<li>Excellent organizational skills</li>
<li>Cultural awareness and appreciation for differences</li>
<li>Ability to demonstrate excellent customer service and strong cultural competency</li>
<li>Ability to adhere to strict confidentiality guidelines</li>
<li>Good interpersonal, organizational, and computer skills required</li>
<li>Strong written and verbal communication skills required</li>
<li>Teamwork orientation</li>
<li>Able to take and follow through with delegated tasks and accountability</li>
<li>Resourcefulness in problem solving</li>
<li>Proven organizational skills</li>
<li>Beginner to intermediate proficiency in Microsoft applications: Excel, Word, Outlook, PowerPoint </li>
</ul>
Physical Abilities:
<ul>
<li>Able to push, pull, reach, sit, stoop, and stretch</li>
<li>Have full range of body motion</li>
<li>Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier, and medical equipment</li>
<li>Required to talk and hear</li>
<li>Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier and medical equipment</li>
<li>Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus</li>
</ul>
Work Environment:
<ul>
<li>This position involves exposure to customer/patient elements. The work environment is that of a medical practice that enforces safe OSHA compliant practice. HIPAA rules and regulations are stringently enforced. The position requires staff to work under pressure at times and with a diverse population. As a medical office, exposure to communicable diseases, bodily fluids, toxic substances, sharps, and other conditions are common. </li>
<li>This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.</li>
<li>Requirement for out-of-town and/or overnight travel is minimal.</li>
</ul>

<h3>Job Description</h3>
Job Description
 
Patient Service Representative- Cortland Urgent Care- Per diem- Days/Evenings
 
Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 
 
Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.
 
Roles and Responsibilities:
<ul>
<li>Check in patients upon arrival</li>
<li>Verify/update patient demographics</li>
<li>Collect outstanding balances and co-pays</li>
<li>Take messages and triage phone calls</li>
<li>Verifying insurances</li>
</ul>
 
Required Skills and Experience:
<ul>
<li>High school education or equivalent life experience</li>
</ul>
 
Preferred Skills and Experience:
<ul>
<li>Previous medical office experience</li>
<li>College-level training/education in a healthcare support field </li>
<li>Previous EMR use/training</li>
</ul>
 
Physical Requirements:
<ul>
<li>90% sitting 10% standing</li>
</ul>
 
Location and Travel Requirements:
<ul>
<li>Onsite at Cortland Urgent Care center: 1129 Commons Ave, Cortland, NY 13045</li>
<li>Shift: Monday through Friday; center is open 7:30am - 7:30pm </li>
<li>0% Travel can be expected in this role </li>
</ul>
 
Pay Range Disclosure:
<ul>
<li>Standard rate of $19.50 - $23.00 per hour with benefits</li>
</ul>
 
Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.
 
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.
 
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at <a href="mailto:talentacquisition@cayugahealth.org" target="_blank">talentacquisition@cayugahealth.org</a>.
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
IDR is seeking a Patient Access Representative to join one of our top healthcare clients. If you are looking for an opportunity to work in a dynamic healthcare environment, please apply today! Position Overview for the Patient Access Representative: Our client is seeking a skilled Patient Access Representative to join their team and contribute to ensuring a smooth patient registration and scheduling process. As part of a small, collaborative team, you'll play a key role in greeting patients, completing registrations, verifying insurance, and collecting financial information to ensure compliance with hospital policies. Required Skills for the Patient Access Representative: 0-1 year of customer service experience, preferably in a healthcare or medical facility setting. Strong communication skills and ability to interact with patients professionally. Basic typing skills with a minimum of 35 words per minute. Experience with PC/CRT/printer usage and ability to manage patient information. Familiarity with insurance verification and understanding of basic medical terminology. Knowledge of hospital financial policies, patient liability collection techniques, and cash reconciliation procedures is a plus. Ability to work effectively in a fast-paced environment. What’s in it for you? Competitive compensation package. Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading healthcare organization. Close-knit and team-oriented culture. Why IDR? 20+ Years of Proven Industry Experience in 4 major markets. Employee Stock Ownership Program. Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance. ClearlyRated’s Best of Staffing® Client and Talent Award winner 9 years in a row. #LI-Onsite
PandoLogic. Keywords: Medical Receptionist, Location: Lebanon, NH - 03756 , PL: 599761451

<h3>Job Description</h3>
Job DescriptionSalary: starting at $15/hr (more with relevant experience) 
Our dental health services are expanding, and we are looking to add anotherPatient Service Representative to the team!
The position of Patient Service Representative is very important. It is the first voice a patient will hear, it is the first face a patient will see, and it is the first impression of the clinic that a patient will have. The right person for this role will understand that the way they conduct themself in this role is critical to the success of the clinic. Patient Service Representatives are friendly and outgoing - both in person and on the telephone.
 
Duties and Responsibilities (included, but not limited to): 
<ul>
<li>Excellent customer service providing a warm welcome to all caller, patients, coworkers, and visitors</li>
<li>Answer, screen, and route incoming calls and provide needed information.</li>
<li>Schedule, cancel, reschedule and confirm appointments.</li>
<li>Create accounts for new patients and update current patient information. (name, address, phone number, insurance information, etc.)</li>
<li>Check patients in and out.</li>
<li>Make any needed follow-up appointments.</li>
<li>Daily scan any patient information that comes into the office by fax, mail, and hand-delivered into the EMR/EDR then give the original to the appropriate provider. </li>
<li>Assist the billing office staff by collecting co-payments.</li>
<li>Enter new CPT/CPD codes &amp; prices for all fee schedules as needed.</li>
<li>Review Laboratory invoices for accuracy, correct if needed.</li>
<li>Other duties as assigned.</li>
</ul>
 
Knowledge, Skills, and Abilities: 
<ul>
<li>Moderate comfort level utilizing computers and technology</li>
<li>Excellent customer service, telephone, listening, and verbal &amp; written communication skills</li>
<li>Professional demeanor and excellent judgment</li>
<li>Detail-oriented</li>
</ul>
 
Education and Experience Requirements:
<ul>
<li>High school diploma</li>
<li>Experience in customer service</li>
<li>Experience in health care office preferred</li>
</ul>
 
Work hours: Full-time, 40 hours per week on average. Clinic hours are 8:00 am to 6:00 pm Monday through Friday, and 8:00 am to 4:00 pm Saturday. This position may be scheduled to work any of the days the clinic is open (Monday through Saturday - including holidays) and is scheduled to arrive 15 minutes prior to opening and scheduled to leave one hour after closing but may leave earlier if work is complete.
 
Benefits:
<ul>
<li>Health Insurance Fordland Clinic pays 90% of an individual coworker's monthly premium costs, and a significant portion of alternate plans for employee only, employee + spouse, employee+ child(ren), or family coverage.</li>
<li>Dental Insurance Fordland Clinic offers affordable dental insurance, as well as a buy up option for those anticipating higher expected dental expenses.</li>
<li>Vision Insurance that includes coverage options for eye exams, glasses, as well as contact lenses.</li>
<li>Life Insurance Fordland Clinic Provides $15,000 of life insurance to its employees at no cost to the employee. Additional life insurance coverage for the coworker, their spouse and their children is also available at group pricing.</li>
<li>Aflac Products Employees have the option of purchasing additional products such as long-term disability, short term disability, accident, and other insurance products at group rates through our Aflac representative.</li>
<li>Generous PTO</li>
<li>Bereavement Leave &amp; Extended Sick Bank time</li>
</ul>
<ul>
<li>Retirement 403(b) retirement option with employer matching based upon fiscal performance </li>
<li>Fitness Benefit Fordland Clinic encourages health and wellbeing and will contribute up to $100 per year for a fitness facility membership, or other approved fitness expenses.</li>
<li>Thank You recognition program through Motivosity, redeemable for gifts and gift cards.</li>
</ul>

<h3>Job Description</h3>
Job Description
Position Title: Patient Service Representative (PSR)
Remote independent contract worker position
Competitive fee for service
Flexibility – work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates&nbsp;include (not limited to):&nbsp;RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc.&nbsp;All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative&nbsp;(PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
&nbsp;LifeVest®&nbsp; is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition.&nbsp; It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. &nbsp;
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the&nbsp; use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.
Responsibilities:
<ul>
<li>Contact caregivers and family to schedule services </li>
<li>Willingness to accept assignments which could include daytime, evenings, and/or weekends.&nbsp; </li>
<li>Travel to patient’s homes and health care facilities &nbsp;to provide services </li>
<li>Train the patient and other caregivers of patient (if applicable) in the use of LifeVest® </li>
<li>Program LifeVest® according to the prescribing physician’s orders </li>
<li>Measure the patient and determine correct garment size </li>
<li>Review with patient, and have patient sign, all necessary paperwork applicable to the service. </li>
<li>Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment </li>
<li>Manage device and garment inventory </li>
<li>Disclose&nbsp; family relationship with any potential referral source </li>
</ul>
Qualifications:
<ul>
<li>Have 1 year patient care experience
<ul>
<li>Patient experience must be in a paid professional environment (not family caregiver) </li>
</ul>
</li>
<li>Patient experience must be documented on resume </li>
<li>Completion of background check&nbsp;
<ul>
<li>Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL </li>
</ul>
</li>
<li>Disclosure of personal NPI number (if applicable) </li>
<li>Valid driver’s license and car insurance and/or valid state ID</li>
<li>Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order</li>
<li>Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically</li>
</ul>
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<h3>Job Description</h3>
Job Description
Koch Eye Associates is proud to have served the residents of Rhode Island with field-leading eye care for almost 40 years. We began our practice in 1981 out of a small office in Warwick, and now we have eight locations spanning Warwick, Cranston, North Kingstown, Wakefield, and Woonsocket. Our dedicated team of ophthalmologists and optometrists is devoted to providing top-notch, stress-free care to our patients.
We are currently expanding our team and are looking for a PSR - Medical Receptionist to join our busy practice. This role includes, but is not limited to the following tasks:
Duties and Responsibilities:
<ul>
<li>Patient registration, scheduling, data entry and processing.</li>
<li>Educates patients regarding benefits and collects patient payments, at point of service.</li>
<li>Complete and accurate management of patient data in practice management system.</li>
<li>Verify health insurances and obtain referrals.</li>
<li>Organize and maintain medical records.</li>
<li>Miscellaneous administrative tasks including, but not limited to scheduling, transportation, filing, faxing, etc.</li>
<li>Must have a clear understanding of company policies including the company manual</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer’s needs and strives to exceed their expectations.</li>
<li>Proactive- Keep others informed. Ask for help when needed, brings service challenges to supervisor.</li>
<li>Drive for Results – Strives for improving the delivery of services with a commitment to continuous improvement.</li>
<li>Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.</li>
<li>Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.</li>
<li>Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.</li>
<li>Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.</li>
<li>Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.</li>
<li>Willing and able to travel to other locations for business needs.</li>
</ul>
Education:
<ul>
<li>High School Diploma or equivalent</li>
</ul>
Compensation:
<ul>
<li>$17.75 - $19.50 / hour</li>
<li>Full beneftis package available </li>
</ul>
Typical Physical Demands:
<ul>
<li>Sitting, Standing, Bending, Reaching, Stooping, Walking and Lifting</li>
<li>Ability to see, hear, and speak with sufficient capability to perform assigned tasks</li>
<li>Driving independently to other facilities</li>
</ul>
We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team. 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job Description
We are looking for Patient Service Representative to join the team!
The Patient Service Representative will be responsible for: 
<ul>
<li>Scheduling appointments and/ or surgeries for patients</li>
<li>Check patients in and out</li>
<li>Verify demographics</li>
<li>Collect co-pays</li>
<li>Insurance verifications / authorizations / referrals / worker's comp</li>
</ul>
The Qualifications for a Patient Service Representative:
<ul>
<li>Previous experience in a medical office - in patient or out patient</li>
<li>Working in a fast paced environment</li>
<li>Used EPIC or another EMR system is a plus</li>
<li>High level customer service in a patient service representative capacity</li>
</ul>
Please apply immediately for consideration for a Patient Service Representative.

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