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<h3>Job Description</h3>
Job Description
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary:
We’re building something new for the world’s largest and best professional ski patrol: a Center of Excellence to support the continued success of our teams. The Senior Manager, Patrol Operations - Center of Excellence (COE) will play a critical role in bringing this vision to life by supporting the operational, strategic, and administrative functions of the Patrol COE.
This leader will serve as a key operational partner within the Patrol COE, driving execution of the annual business cycle, managing cross-functional initiatives, and acting as the workflow connection between the Patrol COE and resort operations. The role is responsible for ensuring timely execution of patrol programs, alignment to strategic objectives, and continuous improvement of operational systems and processes.
Job Specifications:
<ul>
<li>Starting Wage:&nbsp;$95,630.58 - $126,000.00 + annual bonus </li>
<li>Employment Type:&nbsp;Year Round </li>
<li>Shift Type:&nbsp;Full Time </li>
<li>Minimum Age:&nbsp;At least 18 years of age </li>
<li>Housing Availability:&nbsp;No&nbsp;</li>
</ul>
Job Responsibilities:
<ul>
<li>Manage day-to-day planning and execution of patrol operations across the annual cycle and enterprise initiatives.</li>
<li>Partner with internal and external stakeholders to define scope, objectives, success criteria, dependencies, and timelines for critical programs and initiatives</li>
<li>Identify execution risks and propose actionable solutions to maintain progress toward organizational goals</li>
<li>Coordinate and facilitate patrol operations leadership meetings, including agenda development, documentation, and follow-up on core deliverables</li>
<li>Serve as project manager for key elements of patrol initiatives as directed by patrol COE leadership</li>
<li>Develop and implement tools to track and report on the status of strategic initiatives and core operational deliverables</li>
<li>Collaborate with cross-functional teams to ensure execution is aligned and communication is streamlined</li>
<li>Support the development of a centralized operations management function, including potential direct reports, to enhance efficiency and scale core activities</li>
</ul>
Job Requirements:
<ul>
<li>Strong program and initiative management capabilities</li>
<li>Operational leadership experience in complex, multi-site environments</li>
<li>Exceptional stakeholder management and communication skills</li>
<li>Proven ability to coordinate and execute against strategic priorities in partnership with cross-functional teams</li>
<li>Process-minded, with the ability to identify opportunities for continuous improvement</li>
<li>Highly organized with strong attention to detail and ability to manage multiple projects simultaneously</li>
<li>Ability to facilitate meetings and training.</li>
<li>Critical thinking and communication skills.</li>
<li>Proven computer skills, including Microsoft Word, PowerPoint and Excel.</li>
</ul>
Experience:
<ul>
<li>Demonstrated success in leading day-to-day operations and managing cross-functional programs</li>
<li>Experience working in hospitality, resorts, retail, or consumer service industries preferred</li>
<li>Background in operations management, program execution, and initiative delivery</li>
<li>Experience facilitating meetings and aligning large stakeholder groups around shared outcomes</li>
</ul>
Key Decision Rights:
<ul>
<li>Prioritization of day-to-day operational tasks and resource allocation</li>
<li>Project management structure and tools to track and report on execution</li>
<li>Identification and escalation of risks to scope, timing, and deliverables</li>
<li>Internal communication mechanisms to support alignment and initiative momentum</li>
</ul>
The expected Total Compensation for this role is&nbsp;$95,630.58 - $126,000.00 + annual bonus. Individual compensation decisions are based on a variety of factors. &nbsp;
Job Benefits
<ul>
<li>Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </li>
<li>MORE employee discounts on lodging, food, gear, and mountain shuttles</li>
<li>401(k) Retirement Plan </li>
<li>Employee Assistance Program</li>
<li>Excellent training and professional development</li>
</ul>
Full Time roles are eligible for the above, plus:
<ul>
<li>Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</li>
<li>Free ski passes for dependents</li>
<li>Critical Illness and Accident plans</li>
</ul>
Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.&nbsp; 
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;512561 Reference Date:&nbsp;11/14/2025&nbsp; Job Code Function:&nbsp;Ski/Snow School&nbsp;

Senior Manager: Patrol Operations

<h3>Job Description</h3>
Job Title: Commercial Operations Project Manager
Location: Lake Forest, IL
Duration: 12 months
 
What You’ll Do
Lead and manage cross-functional commercial projects from initiation to completion, ensuring on-time and successful delivery.
Drive continuous improvement and change management initiatives across Sales, Demand Planning, Supply Chain, Finance, Marketing, and Regulatory Affairs.
Analyze complex data to develop insights, performance reports, and executive presentations that support strategic decision-making.
Establish and monitor project KPIs, assess risks, and proactively remove roadblocks to ensure success.
Support development and implementation of tools, strategies, and processes to enhance commercial performance.
 
What We’re Looking For
Bachelor’s degree in Business Administration, Economics, Supply Chain Management, Finance, or related field.
4+ years of experience in project management, commercial operations, or business excellence roles.
Proven ability to manage multiple priorities, lead cross-functional teams, and drive organizational change.
Strong analytical, communication, and stakeholder management skills.
Proficiency in MS Excel, MS Project, PowerPoint, and Power BI; experience with project management tools.
Lean Six Sigma and/or Agile methodology experience preferred.

Commercial Operations Project Manager

<h3>Job Description</h3>
Job DescriptionGeneral Manager – Market Operations
DCPS
Founded in 2011, DCPS is a commercial property services contractor providing services to over 1,100 clients. DCPS leverages unparalleled customer service to be the leading, one-stop provider of commercial property services in Colorado. With multiple offices, more than 300 employees, and 7 divisions – Asphalt and Concrete, Waterproofing and Specialty Coatings, Roofing, Snow Removal and Parking Lot Sweeping, Landscaping, and Construction, DCPS provides specialized, integrated service-solutions to commercial property owners and managers.
Position Summary
The General Manager – Market Operations is responsible for launching and leading a new DCPS market office, overseeing day-to-day operations, and driving business growth. This role ensures alignment with DCPS’s national strategy, financial objectives, and client service standards. The General Manager will build and manage a high-performing team across preconstruction, operations, and administration while maintaining accountability for quality, safety, and profitability.
This position reports directly to the Executive Leadership Team and will receive direct mentorship from the Vice President of Preconstruction during the first six months.
Essential Functions
The General Manager is responsible for building and leading a high-performing office in their assigned market. This includes:
<ul>
<li>
Driving business growth and market development.
</li>
<li>
Ensuring operational excellence across projects.
</li>
<li>
Creating a culture of accountability, professionalism, and client focus that reflects DCPS’s values.
</li>
</ul>
Duties &amp; ResponsibilitiesLeadership &amp; Market Development
<ul>
<li>
Establish and manage DCPS’s new market office, including staffing, systems adoption, and client engagement.
</li>
<li>
Recruit, mentor, and develop a local leadership team across preconstruction, operations, and administration.
</li>
<li>
Serve as the face of DCPS in the local market with clients, trade partners, and community stakeholders.
</li>
<li>
Translate national strategy and goals into actionable local execution plans.
</li>
</ul>
Operational Oversight
<ul>
<li>
Ensure projects meet DCPS standards for quality, safety, schedule, and profitability.
</li>
<li>
Enforce company SOPs, financial controls, and reporting requirements.
</li>
<li>
Coordinate with Preconstruction, Business Development, and Operations to ensure seamless project lifecycles.
</li>
<li>
Track and report KPIs including backlog, margins, client satisfaction, and team utilization.
</li>
</ul>
Financial Management
<ul>
<li>
Own full P&amp;L responsibility for the assigned market office.
</li>
<li>
Develop budgets, forecasts, and financial reporting in coordination with Executive Leadership.
</li>
<li>
Protect margins through disciplined project selection, efficient operations, and cost control.
</li>
</ul>
Business Development Support
<ul>
<li>
Partner with Business Development to identify and pursue strategic market opportunities.
</li>
<li>
Support preconstruction by aligning pursuits with client needs and company capabilities.
</li>
<li>
Build long-term relationships with clients, design teams, and subcontractor networks to expand market presence.
</li>
</ul>
Special Projects &amp; Growth
<ul>
<li>
Champion continuous improvement and innovation in local operations.
</li>
<li>
Execute special initiatives from Executive Leadership (e.g., process rollouts, system pilots, strategic studies).
</li>
<li>
Provide market intelligence and feedback to inform national strategy.
</li>
</ul>
Qualifications
<ul>
<li>
10+ years of experience in commercial construction, with 5+ years in a senior leadership role (e.g., Operations Director, Preconstruction Director, Division Manager).
</li>
<li>
Proven experience launching or managing a business unit/market with full P&amp;L responsibility.
</li>
<li>
Strong expertise in construction operations, estimating, and business development.
</li>
<li>
Exceptional leadership and communication skills, with a track record of building high-performing teams.
</li>
<li>
Financially savvy and data-driven in decision-making.
</li>
<li>
Bachelor’s degree in Construction Management, Engineering, Business, or related field (preferred).
</li>
<li>
Experience in insurance restoration, capital improvements, or multi-family/commercial construction highly desirable.
</li>
<li>
Local contractor license required.
</li>
<li>
Willingness to travel during office ramp-up and to support multi-market initiatives.
</li>
</ul>
Compensation &amp; Benefits
Salary: $180,000-$220,000 annually
This is a bonus eligible position
Benefits
<ul>
<li>401(k)</li>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Retirement plan</li>
<li>Paid time off</li>
<li>Profit Sharing plan (needs to meet requirements)</li>
</ul>

General Manager-Market Operations

<h3>Job Description</h3>
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is a fast-growing digital technology company that is disrupting the manufacturing industry. We are hiring Case Managers to support our rapid customer growth. Experience the ultimate in customer, manufacturing partner, product and technology diversity. Work in a fast-paced environment making meaningful daily contributions to drive stakeholder satisfaction. Use industry leading tech tools in an entrepreneurial environment while further developing your multi-tasking, problem solving and communication skills. As a Case Manager you will be part of a fast-moving team of engineering, business, and supply chain professionals who solve manufacturing and supply chain problems for custom manufactured parts. In this role your primary responsibilities will be: Project Management (60%)
<ul>
<li>Perform project management functions using our internal ERP system and integrated 3rd party software programs.</li>
<li>On an exception basis, review and take appropriate actions to ensure individual orders are delivered to meet customer delivery and quality requirements.</li>
<li>Working with internal subject matter technical experts, lead the problem-solving process for troubled orders to improve supplier relationships and quality.</li>
<li>Understand supplier capabilities and execute supplier oversight activities, which may include phone and video assessments, management escalations, quality nonconformance reviews, and supplier corrective actions.</li>
<li>Assess the impact of manufactured part rejections; communicate with suppliers and customers to work through problems and resolve Issues.</li>
<li>Provide excellent customer service by keeping customers updated on resolution of troubled orders.</li>
<li>Document all project related activity within project management tools</li>
<li>Monitor daily supplier activity via various real time KPI performance reports</li>
</ul>
Customer and Supplier Relationship Management (30%)
<ul>
<li>Manage customer relationships by communicating directly via Phone, Video and written communication</li>
<li>Manage supplier relationships by communication directly via Phone, Video and written communication</li>
</ul>
Process and Quality Improvement (10%)
<ul>
<li>Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer on-time delivery and satisfaction.</li>
<li>Effectively communicate with all key stakeholders, to include suppliers, customers, and leadership.</li>
<li>Participate and provide input on initiatives to simplify and automate complex processes.</li>
<li>Perform all work in compliance with Xometry's quality and safety systems, policies and procedures.</li>
</ul>
Qualifications and Experience
<ul>
<li>A self-starter, who works independently, and can drive actions to completion.</li>
<li>Strong organizational skills and the ability to work in a dynamic environment.</li>
<li>Able to multitask, meet deadlines and support all supplier quality field activities.</li>
<li>Strong communication skills (both oral and written) + ability to manage up and peer-to-peer.</li>
<li>Bachelor Degree, with preference of Business, Supply Chain, Sciences or Engineering</li>
<li>A minimum of 2 years customer facing project management, preferably within an engineering or manufacturing or fast paced operations environment</li>
<li>Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawings and inspection methods would be an asset</li>
<li>Capable of performing root cause analysis and identifying solutions to complex problems</li>
</ul>
#LI-Remote
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Case Manager, Business Operations

<h3>Job Description</h3>
Job DescriptionTitle: Production Manager - Bakery OperationsLocation: Schaumburg, IL Hire Type: Direct Hire - $115k - $130k + bonus Job Summary:
<ul>
<li>Seeking an experienced and hands-on Production Manager to lead daily operations across multiple production departments within a fast-paced food manufacturing environment. This role is responsible for driving performance, ensuring quality and safety standards are met, and fostering a culture of accountability and respect. </li>
</ul>
 Job Duties:
<ul>
<li>Direct and coordinate daily production activities to meet goals for safety, quality, cost, and delivery.</li>
<li>Maintain production standards and implement cost-effective processes and technology improvements.</li>
<li>Monitor operating costs, analyze variances, and recommend corrective actions.</li>
<li>Partner with cross-functional teams to ensure strong communication and positive employee relations.</li>
<li>Identify skill gaps, build team capabilities, and support ongoing training and development.</li>
<li>Contribute to budgeting, planning, and long-term growth initiatives.</li>
<li>Ensure compliance with all regulatory, safety, and food quality standards (OSHA, FDA, GMP, HACCP).</li>
</ul>
 Qualifications:
<ul>
<li>Bachelor’s degree or equivalent experience in food manufacturing.</li>
<li>5+ years of leadership experience in a bakery or food production environment.</li>
<li>Proven ability to lead, motivate, and develop high-performing teams.</li>
<li>Strong communication and organizational skills with a hands-on, results-driven approach.</li>
<li>Knowledge of GMPs, SOPs, HACCP, and regulatory compliance requirements.</li>
<li>Proficiency in Microsoft Office (Excel, Word, Outlook).</li>
<li>Bilingual (English/Spanish) preferred.</li>
</ul>
 Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

Production Manager | Bakery Operations

<h3>Job Description</h3>
Job DescriptionFood and Beverage Operations Manager
Enjoy toll bridge reimbursements-commute with ease! Variety of Insurance (Medical, Dental, and Vision) Options, 401(K) with guaranteed match!
As the&nbsp;Food &amp; Beverage Operations Manager, you will oversee the daily operations of all food and beverage outlets, ensuring exceptional service, quality, and efficiency. You’ll lead and support the F&amp;B team, manage budgets, streamline processes, and uphold brand standards. Your leadership will drive guest satisfaction and operational excellence across the department.
Key Responsibilities
<ul>
<li>You will be the driving force behind our hotel's dining services, ensuring seamless operations and exceptional guest experiences.</li>
<li>Your daily tasks will include managing food and beverage staff, coordinating daily operations, and overseeing budgets and inventory.</li>
<li>You will report to the Director of Food &amp; Beverage or General Manager.</li>
<li>A career as a food and beverage operations manager can lead to opportunities in various management roles within the hospitality industry, such as director of food and beverage, general manager, or even a corporate-level position.</li>
</ul>
Education &amp; Experience
Hotel experience is always a plus! Applicants should have:&nbsp;
<ul>
<li>A combination of education and experience</li>
</ul>
What You’ll Need to Succeed
<ul>
<li>Eligible to work in the United States</li>
<li>Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.</li>
<li>Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations</li>
<li>Availability to work a flexible schedule, including evenings, weekends, and holidays if needed</li>
<li>A warm, professional demeanor that reflects HVMG’s Culture of Excellence&nbsp;by showing a warm smile, friendly personality, and positive attitude.</li>
</ul>
 Why Our Associates Love HVMG
<ul>
<li>Career growth opportunities across our nationwide portfolio</li>
<li>Flexible scheduling (full-time and part-time options)</li>
<li>Access up to 40% of your earned wages before payday with PayActive </li>
<li>Paid Time Off (PTO) and Paid Holidays</li>
<li>Full healthcare benefits: medical, dental, and vision</li>
<li>401(k) with guaranteed 4% match and no vesting period</li>
<li>Exclusive hotel and food &amp; beverage discounts</li>
</ul>
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG&nbsp; is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Food & Beverage Operations Manager

<h3>Job Description</h3>
Job DescriptionThe Senior Campaign Operations Manager will lead the planning and execution of cross-functional, targeted marketing campaigns across paid outbound channels, including Display (via Demandbase), LinkedIn Ads and InMail, and HubSpot Sales Sequences. This role blends strategic oversight with hands-on execution to ensure campaign planning, production, and performance are seamlessly coordinated across Product Marketing, Brand &amp; Content, Program Management, and Commercial Operations.This role will drive alignment, manage timelines and deliverables, and oversee asset development and performance tracking to optimize demand generation and brand growth. Additionally, this role contributes to the development of campaign messaging and design, ensuring consistency, impact, and alignment with Lumin Digital’s overall marketing strategy. Essential Functions and Responsibilities:Lead end-to-end campaign development and execution, translating strategic ideas into actionable plans through launch, optimization, and retrospective review across multiple outbound channels (e.g., LinkedIn Ads, Display, Email, and Landing Pages).Coordinate cross-functional collaboration with Brand, Content, Lifecycle, PR, Product Marketing, and Operations teams to ensure alignment, accountability, and seamless campaign delivery.Maintain and manage campaign calendars, defining clear timelines, owners, milestones, and deliverables for all initiatives.Oversee campaign optimization, monitoring performance to refine targeting, creative, and messaging, while phasing out low-performing tactics and integrating new content.Ensure alignment of all campaign inputs—including audience targeting, positioning, creative assets, and content—to drive brand awareness, engagement, and demand generation.Collaborate with platform operators (Demandbase, HubSpot, and WordPress) to ensure accurate targeting, scoring, and technical execution of go-to-market campaigns.Implement and manage campaign tracking infrastructure, including UTM tagging, taxonomy, and documentation to support accurate reporting and performance insights.Partner with the Analytics team to assess campaign effectiveness through key metrics such as influenced pipeline, engagement, and conversion performance, and lead post-campaign retrospectives.Serve as the central campaign operations hub, communicating status updates, enforcing standardized templates and processes, and keeping Sales, Customer Success, and Executive stakeholders informed of key campaign activities.Perform other duties as assigned. Position Specifications Education:&nbsp;Bachelor’s degree in Business, Marketing, or related field or equivalent combination of education and experience preferred Experience:5 years of experience in B2B marketing, including substantial hands-on work developing and executing integrated, multi-channel campaigns for technical or SaaS products.Demonstrated experience managing outbound campaigns across LinkedIn Ads, Display/ABM platforms (e.g., Demandbase), and marketing automation systems (HubSpot, Marketo, or similar).Track record of success collaborating with Product Marketing, Brand, Content, and Sales to align campaign objectives, messaging, and audience targeting.Experience in high-growth SaaS environments, ideally within fintech or digital technology sectors. Knowledge, Skills, &amp; Abilities:Strong understanding of B2B demand generation and account-based marketing (ABM) frameworks, including campaign planning, audience segmentation, and measurement.Ability to balance strategic thinking and tactical execution, managing detailed campaign deliverables while maintaining alignment to high-level goals.Analytical mindset with the ability to interpret campaign metrics, extract insights, and recommend actionable optimizations.Proficiency with marketing tools like Asana, Demandbase, HubSpot, and WordPress, Confluence, etc.Exceptional communication, collaboration, and stakeholder management skills—able to influence without authority and build trust across teams.Highly organized, with meticulous attention to process, documentation, and follow-through.Curious, adaptable, and motivated by continuous improvement and performance outcomes.Thrives in a fast-paced, high-autonomy environment that values accountability, creativity, and data-driven decision-making. Travel:&nbsp;Minimal, generally 12 days or less per year LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit&nbsp;lumindigital.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sr. Campaign Operations Manager

<h3>Job Description</h3>
Job DescriptionSalary: $72,000 - $95,000 
We are looking for an experienced Clinical Operations Manager II to join our team! 
 
Are you well organized, but adaptable to unexpected changes? Someone who is able to see the bigger picture, without losing sight of the day-to-day tasks? If the answer is yes, keep reading!
This role serves as the primary point of contact for industry sponsored clinical trials, Endpoint and Specialty Services activities and also provides operational support for biostatistics and programming deliverables.
 
Remote candidates are welcome to apply.
In this position you will:
<ul>
<li>Oversee clinical operations management activities.</li>
<li>Define and monitor project scope, timelines and deliverables from project initiation to close-out.</li>
<li>Identify project-specific training for team members and notify appropriate designee to ensure completion and filing of training documentation.</li>
<li>Oversee trial-related activities.</li>
<li>Track and approve vendor payments.</li>
<li>Provide expert advice in the design, writing and/or review of all project-related essential documents including protocols, project management plans, case report forms, statistical analysis plans, project management plans, ICF templates, study procedure manuals, source documents, site newsletters, study reports, resource tools, essential documents, monitoring plans and report templates.</li>
<li>Develop and manage multidisciplinary project team members. Organize, plan for, and produce minutes for project team meetings.</li>
<li>Ensure the overall quality of project services and deliverables.</li>
<li>Provide necessary updates and reports to the sponsor as outlined by the contract.</li>
<li>Plan and oversee the execution of investigator meetings as contracted.</li>
<li>Work with the Business Development team on budgets, proposals and change orders.</li>
<li>Ensure both CPC and sponsor are aware of and in agreement on any change in project scope that has a financial or resource impact.</li>
<li>Provide Head of Trial Master File scope of services to enable him/her to establish and maintain Trial Master Files (TMFs) and project document files, both electronic and paper.</li>
<li>Adhere to local, federal and international regulations, guidelines and CPC Policies, Standard Operating Procedures (SOPs) and Work Instructions (WIs). Use appropriate discretion to proactively identify when there is a need to deviate from policies, procedures or plans and ensure deviations are appropriately documented.</li>
<li>Define and monitor Endpoint and Specialty Services scope, timelines and deliverables from project initiation to closeout with assistance from study assigned Clinical Operations Manager and the Head of Endpoint and Specialty Services.</li>
<li>Manage contracted deliverables for external committees (e.g. data safety monitoring boards, clinical endpoint committees), including but not limited to meeting scheduling, generation of meeting minutes and distribution of meeting materials.</li>
<li>Oversee SAE process and assure execution of safety plans.</li>
<li>Accurately track receipt, entry, upload and the processing of photos, acetate tracings, and other source documents submitted from sites.</li>
<li>Contact appropriate individuals (e.g., study site staff or study site Clinical Research Associate) regarding incomplete, inaccurate, or missing photos, acetate tracings, and other Endpoint and Specialty Services Core Lab documents as required by the project.</li>
<li>Oversee timely and accurate entry and cleaning of data for all study databases; maintain and file data management documentation as required.</li>
<li>Provide feedback to study sites on tracing and quality issues, as required by project.</li>
<li>Manage and conduct Endpoint and Specialty Services CPC Core Lab activities.</li>
<li>Provide operational support for the biostatistics and programming deliverables.</li>
</ul>
 
Heres what you will need to bring to the table:
<ul>
<li>Nursing or BA/BS in a scientific field (or equivalent knowledge/experience).</li>
<li>4 years of experience in a clinical research setting, preferably with at least 2 years of project/operations management experience in clinical research.</li>
<li>Demonstrated ability to adequately manage all facets of a clinical trial with minimal direction.</li>
<li>Thorough knowledge of the Good Clinical Practice guidelines and applicable FDA and ICH regulations for conducting clinical drug trials.</li>
<li>Proficiency in Microsoft Office, particularly Outlook, Word and Excel.</li>
<li>Excellent communication and organizational skills.</li>
<li>Great attention to detail.</li>
<li>Exemplary skills leading and managing multi-disciplinary teams in a clinical research setting.</li>
<li>Ability to organize, instruct and oversee project staff, while promoting group effort and achievement.</li>
<li>Ability to adapt quickly to new situations, manage conflicts and resolve problems effectively.</li>
<li>Willingness to travel 20-25%.</li>
</ul>
 
Note:Viable applicants will be required to pass a background and education verification check.
 
Targeted Compensation: $72,000 - $95,000 annually
 
Deadline to Apply: December 1, 2025
About CPC:
CPC is an academic research organization that offers full service clinical trial design, oversight, and management with rapid access to Key Opinion Leaders in a variety of therapeutic areas.With over 35 years of experience, CPC has provided services to over 150 clinical trials in a variety of indications, with an emphasis on cardiovascular, wound healing, diabetes and more. 
CPC has expertise in managing clinical trials from a variety of funding sources including Industry, NIH, and Investigator Initiated trials.
CPC Community Health focuses on innovative programs that reach into communities to help people find effective ways to become active, empowered and healthy. <a href="http://www.cpccommunityhealth.org/" target="_blank">http://www.cpccommunityhealth.org/</a>
CPC offers:
<ul>
<li>Comprehensive benefits package (medical, dental, vision, life, STD, LTD etc.)</li>
<li>Matching 401(k) plan (dollar for dollar up to 4% of your eligible compensation, fully vested immediately)</li>
<li>11 paid holidays</li>
<li>15 - 25 vacation days based on years of service</li>
<li>Paid sick time (2.67 hours accrued bi-weekly up to a maximum of 80 hours)</li>
<li>Monthly fun events (e.g. team building activities, games, charitable events, potlucks, picnics)</li>
<li>Flexible and remote work schedules</li>
</ul>
 
An Equal Opportunity Employer
 
CPC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, color, ancestry, sexual orientation, gender identity, gender expression, marital status, religion, creed, national origin, disability, military status, genetic information, age 40 and over or any other status protected by applicable federal, state or local law. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act (ADA) and certain state or local laws. If you need assistance, please email our Human Resources team at <a href="mailto:careers@cpcmed.org" target="_blank">careers@cpcmed.org</a>.

Clinical Operations Manager II

<h3>Job Description</h3>
Job Description
OUR MISSION
Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
WHAT YOU'LL DO
As a Senior Network Operations Manager at Thyme Care, you'll lead partnerships with oncology practices and provider groups, ensuring they view Thyme Care as an indispensable collaborator in improving care delivery and patient outcomes.
You will:
<ul>
<li>Serve as the primary contact for partner practices, overseeing onboarding, adoption, and performance.</li>
<li>Build and maintain trusted relationships with physicians, administrators, and clinical staff.</li>
<li>Use data to surface insights, measure impact, and identify opportunities for improvement.</li>
<li>Collaborate with internal teams to streamline workflows and enhance practice engagement.</li>
<li>Conduct business reviews and help practices align with value-based care initiatives.</li>
</ul>
WHAT YOU'VE DONE
You have a strong background in healthcare operations and relationship management, with experience building and scaling partnerships between payers, providers, and care delivery teams.
Qualifications
<ul>
<li>6+ years of experience in healthcare operations, account management, or network management.</li>
<li>Understanding of the healthcare ecosystem — payers, providers, and value-based care models.</li>
<li>Proven experience leading external relationships and implementing scalable workflows.</li>
<li>Strong communicator with the ability to synthesize complexity for different audiences.</li>
<li>Highly organized with a track record of managing cross-functional initiatives. </li>
</ul>
Nice-to-Haves
<ul>
<li>Experience in oncology, population health, or complex/serious illness programs.</li>
<li>Familiarity with EMRs, care coordination technology, or analytics tools like Tableau, Looker, or Power BI.</li>
</ul>
WHAT LEADS TO SUCCESS
<ul>
<li>Act with our members in mind. Thyme Care's mission matters deeply to you, particularly our member experience. </li>
<li>Move with purpose. You balance strategic thinking with hands-on execution in a fast-paced environment. You embrace new tools and technologies — including AI — to work smarter, automate where possible, and focus your time on what drives the greatest impact.</li>
<li>Comfortable with ambiguity. You have a proven track record of success in scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities are par for the course.</li>
<li>Expertise. You understand provider engagement and care delivery operations, and can translate between clinical, operational, and business needs.</li>
</ul>
This job description is intended to provide a general overview of the position, its responsibilities, and the required qualifications. Thyme Care reserves the right to modify, add, or remove duties as necessary to meet business needs and organizational objectives.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $126,000-$140,000. The salary range could be lower or higher than this if the role is hired at another level. 
We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

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